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CONSUMER PENALTIES FOR VANILLA ICE CREAM DUE TO FAT AND SUGAR
REPLACEMENT
A Project Paper
Presented to the Faculty of the Graduate School
of Cornell University
In Partial Fulfillment of the Requirements for the Degree of
Master of Professional Studies in Agriculture and Life Sciences
Field of Food Science
by
Elga Lourdes Dias
February 2016
© 2016 Elga Lourdes Dias
ABSTRACT
The aims of this study were (1) to study the effect of fat and sugar replacement on consumer
acceptability of vanilla ice cream, and (2) to determine consumer penalties in vanilla ice cream
from fat and sugar replacement using scaling methods i.e. Hedonic Scaling and Just-About-Right
Scaling. A central location consumer test at the sensory evaluation center at Cornell University
was carried out with 120 consumers. Four samples of vanilla ice cream i.e. control (full fat & full
sugar), reduced fat & full sugar, full fat & reduced sugar and reduced fat & reduced sugar were
evaluated. There was no significant difference in overall liking, taste & flavor, appearance and
aftertaste between the control and the reduced calorie samples. Although not statistically
significant, highest ratings were received for reduced calorie samples for overall liking and the
control for taste & flavor. The attributes smoothness, mouth feel and creaminess contributed
positively to the acceptance of reduced calorie vanilla ice creams. 17% consumers perceived a
bitter aftertaste with the reduced fat & reduced sugar sample, which contributed negatively to
acceptance with no significant difference when compared to the other samples. A significant
number of consumers rated the reduced calorie samples to have the softest texture resulting in
rapid melting, however, these samples received numerically highest ratings without significance
for overall liking. The most important factors were using an appropriate zero calorie sweetener
system and a complete stabilizer system to improve texture and stability of reduced calorie ice
cream.
KEY WORDS: ice cream, sweetener, sucralose, hedonic scaling, just-about-right scaling
iii
BIOGRAPHICAL SKETCH
Elga Dias received her Bachelor of Science degree with a double major in Microbiology and
Biochemistry from University of Mumbai, India in 2009 and a Master of Science degree in Food
Science with specialization in Quality Assurance from University of Leeds, United Kingdom in
2010. Elga Dias will receive her Master in Professional Studies degree in Food Science from
Cornell University in February 2016.
iv
ACKNOWLEDGMENTS
Prima facea, I am grateful to God for good health and wellbeing that was necessary to complete
this project.
First and foremost, I would like to thank my parents, Elizabeth Dias & Gaston Dias, my brother,
Elton Dias and my alma gemela How Lau for their continuous support and encouragement.
I wish to express my sincere thanks to Deanna Simons, QA Manager – Cornell Dairy Plant and
Alina N. Stelick, Manager - Cornell Sensory Evaluation Center for providing me with all the
necessary facilities for the research.
I am also grateful to Dr. Robin Dando, Assistant Professor in the Department of Food Science,
Cornell University for sharing his expertise, sincere and valuable guidance and encouragement
throughout the year.
I take this opportunity to also express gratitude to all of the department faculty members and
staff for their help and support. I would also like to thank Andrew Kaufman, Emma Uible,
Patricia Chau and Rui Chen for their help and special thanks to Marcela Villarreal for her
unconditional support at various stages of the research.
I also place on record, my sense of gratitude to one and all, who directly or indirectly have lent
their hand in this venture.
v
TABLE OF CONTENTS
BIOGRAPHICAL SKETCH III
ACKNOWLEDGEMENTS IV
LIST OF FIGURES VI
LIST OF TABLES VII
CHAPTER 1: INTRODUCTION 1
CHAPTER 2: MATERIALS & METHODS 5
ICE CREAM SAMPLES DAIRYBLEND IC EZ CREAMY SUCRALOSE CENTRAL LOCATION TESTING TESTING PROCEDURE
CHAPTER 3: STATISTICAL ANALYSIS 9
CHAPTER 4: RESULTS 10 CONSUMER DEMOGRAPHICS TEST SAMPLES PENALTY ANALYSIS PURCHASE INTENT
CHAPTER 5: DISCUSSION 21
CONSUMER DEMOGRAPHICS TEST SAMPLES PURCHASE INTENT
CHAPTER 6: CONCLUSION 24
REFERENCES 25
vi
LIST OF FIGURES
Figure 1.1 Spider Plot of Sample Sensory Profile Attribute Means & Overall Liking Scores – Page 11 Figure 1.2 Mean Overall Liking Sample Scores – Page 12
Figure 1.3 Mean Appearance Liking Sample Scores – Page 12
Figure 1.4 Mean Taste & Flavor Liking Sample Scores – Page 13 Figure 1.5 Mean Mouthfeel Liking Sample Scores – Page 13 Figure 1.6 Mean Smoothness Sample Scores – Page 14 Figure 1.7 Mean Creaminess Sample Scores – Page 14 Figure 1.8 Mean Texture Liking Sample Scores – Page 15 Figure 1.9 Mean Meltdown Sample Scores – Page 15 Figure 2.0 Mean Firmness Sample Scores – Page 15 Figure 2.1 Mean Sweetness Sample Scores – Page 16 Figure 2.2 Mean Aftertaste Sample Scores – Page 16 Figure 2.3 Mean Bitterness Sample Scores – Page 17 Figure 2.4 Control Sample – Mean Drop – Page 17 Figure 2.5 Full Fat & Reduced Sugar Sample – Mean Drop – Page 18 Figure 2.6 Reduced Fat & Full Sugar Sample – Mean Drop – Page 18 Figure 2.7 Reduced Fat & Reduced Sugar Sample – Mean Drop – Page 19
vii
LIST OF TABLES
Table 1.1 Ice Cream Compositions – Page 5
Table 1.2 Recipal - Nutritional Facts (amount per serving (66g)) – Page 5 Table 2.1 Diet Attitudes of Participants – Page 10 Table 2.2 Differences in Diet Attitudes between Females & Males – Page 10 Table 3.1 Sensory Profile Attribute Means and Overall Liking for each Sample – Page 11 Table 4.1 Initial Purchase Intent without Revealing Information on the Samples – Page 20 Table 4.2 Change in Purchase Intent after Revealing Information on Reduced Fat and Sugar – Page 20
1
CHAPTER 1
INTRODUCTION
Overweight and obesity are important clinical and public health burdens worldwide (T Kelly et
al., 2008) and are significantly associated with diabetes, high blood pressure, high cholesterol,
asthma, arthritis, and poor health status (Mokdad et al., 2003). The prevalence of diabetes for all
age groups worldwide is estimated to be 2.8% in 2000 and 4.4% in 2030. The total number of
people with diabetes is projected to rise from 171 million in 2000 to 366 million in 2030 (Wild et
al., 2004). The current epidemic of obesity is caused largely by an environment that promotes
excessive food intake and discourages physical activity. Control of portion size, consumption of
a diet low in fat and energy density, and regular physical activity are behaviors that protect
against obesity (Hill et al., 1998).
A combination of sweet and fat does result in increased body weight. Thus, fat may be the
macronutrient that results in excess body weight, and sweet taste may be largely responsible for
producing addictive-like behaviors that include a withdrawal syndrome (Avena et al., 2009). It
has become clear that adjustments in dietary habits are very important to combating the
metabolic syndrome, and the growing interest in healthy eating has given rise to new foods and
products on the market (Bayarri et al., 2011). Modifications in the composition of these products
and the amounts of fat and sugar result in variations in the flavor and texture, which are key
factors for the success of a product on the market (Cadena et al., 2012).
2
The US definition and standard of identity for ice cream specifies that it must contain a minimum
of 10% (wt/wt) of milk fat, 10% non-fat milk solids and 1.6 pounds total solids/gallon (FDA,
CFR Code of Federal Regulations Title 21). Based on milk fat content, ice cream is classified as
super premium (16% to 18% fat), premium (14% fat), regular (12% fat) and economy (10% fat)
(Guinard et al., 1996). The overrun, which is defined as the amount of air whipped into the ice
cream mixture, typically varies from 95% to 100% for economy ice cream to about 30% for the
super premium ice cream. A study of the effect of sugar and fat on the acceptability of vanilla ice
cream found that the level of sugar had a greater effect on all hedonic measures than did fat
(Guinard et al., 1996). Effects of fat replacers on the sensory properties, color, melting and
hardness of ice cream showed that products made with fat replacers melted faster and were
judged by the sensory panel to have less cream flavor than 10% fat ice cream. The sensory panel
scored maltodextrin as the best overall single fat replacer in fat-free ice cream. The overall
results suggested the need for development of fat replacer blends to optimize quality of fat-free
frozen desserts. A study determining the impact of using stevia on physicochemical, sensory,
rheology and glycemic index of soft ice cream revealed that the substitution of sucrose with
stevia might be a choice to produce low calorie ice creams. Replacement of sucrose with stevia
resulted in a significantly lower viscosity and brix with a higher overrun and melting rate in a
dose dependent manner. Total replacing of sucrose with stevia resulted in significant reduction in
calorie value from 143.03 to 105.25 Kcal and GI from 79.06 ± 4.0 to 72.18 ± 5.27 as compared
to those of sucrose based formulation indicating a 37.78% and 6.88% reduction, respectively.
However, using a mixture of the two sweeteners improves sensory acceptance of the
formulations (Mohammad et.al, 2014).
3
A study on the structural, compositional and sensorial properties of US commercial ice cream
products suggested that greasiness and creaminess negatively correlated with drip through rate
and creaminess correlated with percent total fat and percent fat destabilization and percent fat did
not determine the melt rate on a sensorial level. However, drip through rate at ambient
temperature was predicted by total fat content of the samples. Based on sensory analysis, high fat
products were noted to be creamier than low and nonfat products. Iciness did not correlate with
mean ice crystal size and drip through rate did not predict sensory melt rate. Furthermore, on a
sensorial level, greasiness positively correlated with total percent fat destabilization and mean air
cell size positively correlated with density. These results indicated that commercial ice cream
products vary widely in composition, structure, behavior and sensory properties. A recent study
on the effect of fat content on hedonic responses of US consumers to dairy products found that
high fat ice cream was liked significantly more than low-fat ice cream and that making
consumers aware of the higher fat in the regular ice cream (nutrition label) actually increased
their liking for it (Warren et al., 2014).
High-intensity sweeteners and fat replacers are successful if they match perfectly the quality of
sucrose and milk fat (Portmann and Kilcast, 1996). A study of the effect of sugar and fat on the
acceptability of vanilla ice cream found that the level of sugar had a greater effect on all hedonic
measures than did fat (Guinard et al., 1996). Effects of fat replacers on the sensory properties of
ice cream were judged by the sensory panel to have less cream flavor than 10% fat ice cream
(Roland et al., 1999). Using a mixture of sucrose and stevia improves sensory acceptance of the
formulations (Mohammad et.al, 2014). A recent study on the effect of fat content on hedonic
responses of US consumers to dairy products found that high fat ice cream was liked
4
significantly more than low-fat ice cream and that making the consumers aware of the higher fat
in the regular ice cream (nutrition label) actually increased their liking for it (Warren et al.,
2014). Cold tends to numb the taste buds, making them less sensitive. Hence, more sugar needs
to be added to produce the desired effect at the low temperatures in which ice cream is usually
served in order to endow the product with the much rewarding sweet taste, in detriment of our
health (Talavera et al., 2005).
Ice cream is a highly complex food matrix and can be considered as an aerated suspension of fat
and water in a concentrated sugar solution that includes stabilizers, casein micelles, and proteins
(Fr.st et al., 2005; Erkaya et al., 2012) and is one of the most consumed dairy products in the
world (Sun-Waterhouse et al., 2011). The most frequent claim for new product launches in the
dairy-based frozen products is low/ no/ reduced fat (Mintel, Q4 2009). However, little
information exists about the influence of high-intensity sweeteners and fat replacers on the
perception of sensory attributes by trained assessors and consumers. Therefore, the aims of this
study were (1) to study the effect of fat and sugar replacement on consumer acceptability of
vanilla ice cream, and (2) to determine consumer penalties in vanilla ice cream from fat and
sugar replacement using scaling methods i.e. Hedonic Scaling and Just-About-Right Scaling.
5
CHAPTER 2
MATERIALS & METHODS
Ice Cream Samples
Four formulations of vanilla ice cream were used in this study. The first was a control (full fat &
full sugar) containing 14% fat and 14% sucrose; the second contained 14% fat with 7% sucrose
and 0.7% sucralose. The remaining two had a lower percentage of fat i.e. 10% fat of which, one
contained 15% sucrose only and the other both 7.5% sucrose and 0.7% sucralose.
Table 1.1 Ice Cream Compositions
Formulation Fat (%)
MSNF (%)
Stabilizer (%)
Bulk Solids (%)
Sucralose (%)
Sucrose (%)
Total Solids
(%) Control 14 10 0.38 3 n/a 14 41.38
Full Fat & Reduced Sugar
14 10 0.38 3 0.7 7 35.08
Reduced Fat & Full Sugar
10 11 0.5 3.5 n/a 15 40
Reduced Fat & Reduced Sugar
10 11 0.5 3.5 0.7 7.5 33.20
Table 1.2 Recipal - Nutritional Facts (amount per serving (66g))
Formulation Calories Calories from Fat Cholesterol (mg) Total Fat (g) Control 110 40 20 4.5
Full Fat & Reduced Sugar
90 40 20 4.5
Reduced Fat & Full Sugar
100 25 15 3
Reduced Fat & Reduced Sugar
90 25 15 3
6
All formulations were produced at the Cornell Dairy Plant in 300-ounce batches, homogenized
with an automatic hand blender, pasteurized at 75°C for 15 seconds and chilled for 24 hours. The
ice cream mix was then slow churned using bench top ice cream makers and stored in a
horizontal freezer at -18°C. These formulations were chosen to study consumer acceptability of
the control and reduced fat and sugar versions. In addition, the samples were vanilla flavored
since vanilla was rated amongst the top three consumer favorite ice cream flavors in the United
States in 2014 (http://www.statista.com/statistics/268348/us-citizens-favorite-ice-cream-flavors/)
and for ease of preparation.
Dairyblend IC EZ Creamy
The stabilizer system used was Dairyblend IC EZ Creamy, which comprises of emulsifiers and
hydrocolloids (Propylene Glycol Esters, Calcium Sulfate, Cellulose Gum, Guar Gum,
Maltodextrin, Modified Corn Starch, Carrageenan) that is designed for low fat ice cream
applications. This blend provides a smooth, creamy texture to low fat ice cream that mimics full
fat ice cream without the need for sophisticated and expensive processing equipment and
produces a lower viscosity mix that is easy to process. This stabilizer system manages coarse
(icy) texture, improves flavor release, reduces meltdown and mimics churn-style mouth feel (TIC
Gums).
Sucralose
Sucralose is a non-caloric, non-cariogenic high intensity sweetener, has potencies values ranging
from 400-700 times the sweetness of sucrose on a weight basis and has the ability to retain its
sweetness (Wiet et al., 1992).
7
Central Location Testing
120 consumers were recruited to participate in the ice cream acceptance test conducted at a
central location, the Sensory Evaluation Center at Cornell University, which consisted of
individual evaluation booths so panelists don’t influence each other and was isolated from the
preparation area. The booth and discussion areas were climate controlled and odor free with
excellent ventilation. The temperature and relative humidity for the booth and discussion areas
were controlled at 20-22°C and 50-55% respectively. The study ensured the evaluation occurred
in a quiet, uninterrupted manner free from distractions. The selection criterion was that subjects
liked ice cream or sweet desserts, did not have any food allergies or intolerances and be adults
over 18 years of age.
Testing Procedure
Two ounces of vanilla ice cream at a temperature of -10°C was offered in plastic cups, coded
with 3-digit numbers, together with a transparent plastic spoon. The panelists received samples
in a sequential monadic presentation. All samples were presented in a balanced order using a
balanced complete block design. The subjects were instructed to rinse their palates with distilled
water between samples and eat crackers to avoid “cold” carry over effect. Acceptance was
determined on various attributes in relation to overall liking using a 9-point hedonic scale with
anchors of “like it extremely” on the left and “dislike it extremely” on the right and just-about-
right scales. The ballot also entailed open-ended questions on liking and disliking at the
beginning and purchase intent questions towards the end. To prevent bias, no information about
the samples was given to the consumers except towards to end where information on reduced fat
8
and sugar was revealed to evaluate change in purchase intent for the reduced calorie samples
only. On completion of the test, each participant was given an incentive of $5.00.
9
CHAPTER 3
STATISTICAL ANALYSIS
Analysis of variance was carried out on each attribute to analyze the differences among group
means and their associated procedures (such as "variation" among and between groups). Tukey’s
honestly significant difference multiple comparison tests were applied to compare the attribute
level differences among samples, considering a 5% significance level (P < 0.05). Results of the
tests were analyzed using Red Jade Software and Excel Stats Package.
Penalty analysis has been used to assist in identifying decreases in acceptability associated with
sensory attributes not at optimal levels in a product. It provides a prioritized list of critical
product characteristics that are most-penalizing to the product’s performance. It is a graphical
technique to reveal the possible penalty paid by the product in terms of reduced overall liking for
not being “just about right” on a characteristic and the penalty is often called mean drop on
overall liking. Penalty analysis was carried out using Excel Stats.
10
CHAPTER 4
RESULTS
Consumer Demographics
91 females and 29 males participated in the test. The age group category was highly skewed with
91% consumers falling in the 18-34 category. 14% consumers reported ice cream to be their
favorite dessert with 62% consuming ice cream at least once a week. There was a significant
difference between the diet attitudes of males and females. Ten times more females than males
were maintaining or losing weight, consuming reduced calorie foods and products containing
either natural or artificial sweeteners.
Table 2.1 Diet Attitudes of Participants Gender Maintain/Loose
Weight Consume Reduced Calorie Foods
Consume Natural Sweeteners
Consume Artificial
Sweeteners Male 2 4 6 7
Female 28 34 33 37 Table 2.2 Differences in Diet Attitudes between Females & Males
Reduced Fat & Sugar Ice Cream Consumption (%)
Maintain/Lose Weight
(%)
Reduced Calorie Foods
Consumption (%)
Artificial Sweetener
Consumption (%)
Natural Sweetener Consumption
(%)
Male 2.5 1.6 3.3 6.7 5 Female 14 23 28.33 30.8 27.5 p-value > 0.05 0.033 0.032 0.305 0.037
11
Test Samples
Table 3.1 Sensory Profile Attribute Means and Overall Liking for each Sample
A-C means with the same letters in a row indicates that samples do not differ at a significance level of 5% by Turkey’s test
Figure 1.1 Spider Plot of Sample Sensory Profile Attribute Means & Overall Liking Scores
0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0
Overall Liking Appearance
Opacity
Smoothness
Taste & Flavor
Sweetness
Vanilla
Bitter Texture Firmness
Density
Melting
Mouthfeel
Creaminess
Aftertaste
Sweetness
Bitterness Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar Control
Attribute
Samples Full Fat &
Reduced Sugar Reduced Fat & Full
Sugar Reduced Fat & Reduced Sugar Control
Overall Liking 3.9 A 3.8 A 3.7 A 4 A Appearance 4.3 A 4 A 4.1 A 4.5 A Opacity 5.2 B 5.8 A 5.5 AB 4.5 C Smoothness 4 B 6.2 A 4.4 B 4 B Taste & Flavor 3.7 A 3.8 A 3.5 A 3.5 A Sweetness 3 C 3.5 A 3.1 BC 3.2 B Vanilla 2.8 A 2.9 A 2.8 A 2.9 A Bitter 4.5 A 3.9 A 3.8 A 4.4 A Texture 4.9 A 4.2 A 4.7 A 5.1 A Firmness 3.2 A 2.6 B 3.3 A 3.2 A Density 3 A 3 A 3 A 2.8 A Melting 3 B 3.5 A 3 B 3.1 B Mouthfeel 4.8 A 3.9 B 4.5 A 4.8 A Creaminess 4.2 B 6.1 A 4.4 B 4 B Aftertaste 4.7 A 4.6 A 4.6 A 4.6 A Sweetness 5.2 B 6.1 A 5.3 B 5.1 B Bitterness 4.8 A 4.1 A 4.4 A 5 A
12
There was no significant difference in overall liking between the control and the reduced calorie
samples (p-value 0.26); however numerically, the reduced fat and sugar samples were liked more
Figure 1.2 Mean Overall Liking Sample Scores
than the control. In terms of appearance, taste & flavor and aftertaste, there was no significant
difference between the control and the reduced calorie samples with p values 0.06, 0.4 and 0.94
respectively.
Figure 1.3 Mean Appearance Liking Sample Scores
0 1 2 3 4 5 6 7
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar
Control
Mea
n Sc
ore
Appearance - Liking
0 1 2 3 4 5 6 7
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar
Control
Mea
n Sc
ore
Overall - Liking
13
Although, not statistically significant, the control sample was liked by 61% consumers for taste
& flavor (p-value 0.4).
Figure 1.4 Mean Taste & Flavor Liking Sample Scores
The reduced fat & full sugar and the reduced fat & reduced sugar samples were the most
accepted samples in terms of opacity i.e. appeared to look more like an ice cream and less like a
sorbet with mean values 5.8 and 5.5 respectively.
Figure 1.5 Mean Mouthfeel Liking Sample Scores, *** p-value <0.001
0 0.5 1
1.5 2
2.5 3
3.5 4
4.5 5
5.5 6
6.5 7
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar
Control
Mea
n Sc
ore
Taste & Flavor - Liking
0 1 2 3 4 5 6 7
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar Control
Mea
n Sc
ore
Mouthfeel - Liking ***
***
***
14
The reduced fat & full sugar sample was significantly different from the other samples in overall
mouth feel, smoothness and creaminess with mean scores of 3.9, 6.2 and 6.1 respectively and p-
values <0.001.
Figure 1.6 Mean Smoothness Sample Scores, *** p-value <0.001
Figure 1.7 Mean Creaminess Sample Scores, *** p-value <0.001
There was a significant difference with p-values <0.001 between the overall texture, firmness
and rate of melting between the full fat & reduced sugar sample and the other samples. The
former was liked the most for overall texture and it rated to be least firm with the highest rate of
melting by most participants.
0 1 2 3 4 5 6 7
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar Control
Mea
n Sc
ore
Smoothness ***
***
***
0 1 2 3 4 5 6 7
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar
Control
Mea
n Sc
ore
Creaminess ***
***
***
15
Figure 1.8 Mean Texture Liking Sample Scores, *** p-value <0.001
Figure 1.9 Mean Meltdown Sample Scores, *** p-value <0.001
Figure 2.0 Mean Firmness Sample Scores, *** p-value <0.001
0 1 2 3 4 5 6 7
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar Control
Mea
n Sc
ore
Texture - Liking ***
***
***
0 0.5 1
1.5 2
2.5 3
3.5 4
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar Control
Mea
n Sc
ore
Meltdown ***
***
***
0
1
2
3
4
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar Control
Mea
n Sc
ore
Firmness *** ***
***
16
The means for the perception of vanilla taste & flavor were either the same or nearly the same
for all samples (p-value 0.08) and the reduced fat & full sugar sample was rated to be
significantly sweeter and having the longest lasting lingering sweetness compared to the other
samples (p-value <0.001).
Figure 2.1 Mean Sweetness Sample Scores, *** p-value <0.001
Figure 2.2 Mean Aftertaste Sample Scores 36% consumers perceived a bitter aftertaste in the samples containing sucralose, however, no
significant difference was observed between the sample for bitter aftertaste (p-value 0.94) and
lingering bitterness (p-value 0.8).
0
1
2
3
4
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar
Control
Mea
n Sc
ore
Sweetness *** ***
***
0
20
40
60
80
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar
Control
Freq
uenc
y (%
)
Aftertaste
17
Figure 2.3 Mean Bitterness Sample Scores
Penalty Analysis
Figure 2.4 Control Sample – Mean Drop
0
5
10
15
20
Full Fat & Reduced Sugar Reduced Fat & Full Sugar Reduced Fat & Reduced Sugar Control
Freq
uenc
y (%
) Bitterness
Sweet Taste JAR
Sweet Taste JAR
Vanilla Flavor JAR
Vanilla Flavor JAR
Texture-Firmness
Texture-Firmness Texure--density Texture--density
Texture--speed of melting
Texture--speed of melting
-‐0.2
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
0 5 10 15 20 25 30 35 40 45 50
Mea
n dr
ops
% Consumers
Control
18
Figure 2.5 Full Fat & Reduced Sugar Sample – Mean Drop
Figure 2.6 Reduced Fat & Full Sugar Sample – Mean Drop
Sweet Taste JAR
Sweet Taste JAR
Vanilla Flavor JAR Vanilla Flavor JAR
Texture-Firmness
Texture-Firmness
Texture--density Texture--density
Texture--speed of melting
Texture--speed of melting
0
0.2
0.4
0.6
0.8
1
1.2
1.4
0 5 10 15 20 25 30 35 40 45
Mea
n dr
ops
% Consumers
Full Fat & Reduced Sugar
Sweet Taste JAR
Sweet Taste JAR
Vanilla Flavor JAR
Vanilla Flavor JAR Texture-Firmness
Texture-Firmness
Texture--density
Texture--density
Texture--speed of melting
Texture--speed of melting
0
0.5
1
1.5
2
2.5
3
0 5 10 15 20 25 30 35 40 45 50
Mea
n dr
ops
% Consumers
Reduced Fat & Full Sugar
19
Figure 2.7 Reduced Fat & Reduced Sugar Sample – Mean Drop
The samples were mainly penalized for their texture. The control sample was penalized for being
very firm, not dense enough and having a high rate of meltdown. The full fat & reduced sugar
and the reduced fat & reduced sugar samples were penalized for being too firm. The reduced fat
& full sugar sample received penalties for not being firm enough, rapid rate of melting and being
too sweet in case of the full fat & reduced sugar sample.
Purchase Intent
Initial purchase intent revealed a significant difference between the number of individuals who
definitely/probably/may/may not purchase and individuals who would definitely/probably
purchase but no significant differences between these numbers across the three reduced calorie
products. Towards the end of the questionnaire, information on reduction of fat or sugar or both
for each reduced calorie sample was revealed and the change in purchase intent was determined.
Sweet Taste JAR
Sweet Taste JAR Vanilla Flavor JAR Vanilla Flavor JAR
Texture-Firmness
Texture-Firmness Texture--density
Texture--density
Texture--speed of melting
Texture--speed of melting
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
0 5 10 15 20 25 30 35 40 45 50
Mea
n dr
ops
% Consumers
Reduced Fat & Reduced Sugar
20
Results showed that numerically there was an increase in the number of consumers who would
definitely/probably purchase the reduced calorie products with numbers increasing from the
reduced fat & full sugar to full fat & reduced sugar to reduced fat & reduced sugar. The latter
showed a significant difference for positive change in purchase intent.
Table 4.1 Initial purchase intent without revealing information on the samples
Category Full fat & Reduced Sugar
Reduced fat & full sugar
Reduced fat & reduced sugar
Definitely/probably would not purchase
51 49 49
May or may not purchase
35 38 34
Definitely/probably would purchase
34 33 37
Percent likely to purchase
27% 28% 31%
Table 4.2 Change in purchase intent after revealing information on reduced fat and sugar
Category Reduced Fat & Full Sugar
Full Fat & Reduced Sugar
Reduced Fat & Reduced Sugar
Much less/somewhat less likely to purchase & no change in purchase intent
64 54 48
Much more/somewhat more likely to purchase
56 66 72
Percent likely to purchase
47% 55% 60%
p-value 0.523 0.315 0.035
21
CHAPTER 5
DISCUSSION Consumer Demographics
Our results showed that there was a significant difference in diet attitude between females and
males. Nearly ten times more females than males were either trying to maintain or lose weight
and consuming reduced calories products and products containing either natural or artificial
sweeteners. Studies generally how that, women have a higher awareness and better knowledge of
nutrition than men. They also seek nutrition counseling more frequently than men do. Women
eat more fruits, vegetables, cereals, milk, dairy products and whole grain products, whereas the
consumption of red meat, particularly pork, sausages, eggs, alcohol, high sucrose foods is higher
in men. Gender-specific differences are also obvious as far as nutrient intake and
recommendations for the dietary allowances are concerned. Men's approach towards nutrition is
uncomplicated and pleasure orientated whereas women rather have an ambivalent attitude. They
are less satisfied with their weight. Restrained eating, dieting and eating disorders are much more
common in women. Men, however, control their weight with exercising and implement diets
only for health reasons. Women are more often affected by problems with their eating behavior,
such as craving for special foods, that men are (Kiefer et al., 2005).
Also, the findings of our study showed an increase in purchase intent when information on the
reduction of fat and sugar was relieved to the participants. Studies have shown that pleasantness
and buying probability of chocolate bars were rated higher with regular than with reduced-fat
information. Reduced-fat information increased pleasantness and buying probability for
margarines by those subjects who were concerned about health. Males rated reduced-fat
22
frankfurters and yogurts less pleasant than regular-fat frankfurters. Involvement with each food
was related to a high pleasantness and buying probability for a particular food (Tuorila et al.,
1998).
Test Samples Studies tend to show consistently that the fat particles concentrate towards the surface of the air
cell during the freezing process in ice cream, which imparts a rich characteristic flavor, produces
a smooth texture and gives body to the ice cream (Ice Cream, 4th edition, W.S. Arbuckle). As
seen from our study, the control sample containing full fat (14%) and full sugar (14% sucrose)
received the highest ratings for overall taste and flavor, which was not significantly different
from the other samples. With regards to texture, the full fat and reduced sugar sample received
the highest score for creaminess, smoothness and overall mouth feel, which was significantly
different from the other samples. Sugar influences the texture of ice cream because it affects the
viscosity (how thick the ice cream mix is). This improves the body and texture of the ice cream,
provided that the total solids does not exceed about 42% or the sugar content does not exceed
about 16%. Above these limits, the ice cream tends to become too soft and too dense and chewy.
Sugar also reduces the freezing point of a mix and therefore reduces the amount of ice (Marshall,
Goff, and Hartel, Ice Cream, sixth edition, 2003). The higher the amount of sugar in mix, the
softer the ice cream (Marshall, Goff, and Hartel, Ice Cream, sixth edition, 2003). The reduced fat
& full sugar sample received highest rating for being the least firm and melting too quickly and
was determined to be significantly different when compared to the rest. Even at higher
concentrations, that approximated 6-9% sucrose sweetness equivalency, bitterness scores for
sucralose were low and not significantly different from scores at lower concentration. Therefore,
sucralose displayed extremely low levels of bitterness as a function of sweetness intensity (Wiet
23
et. al., 1992). The reduced fat & reduced sugar sample containing sucralose was rated to have the
highest bitter aftertaste, although this score was not significant.
Purchase Intent Label information (identity, price and nutritional benefit) had a significant effect on intention to
buy, especially when combined with higher liking. Gender, age, health concern and nutritional
knowledge had mostly interactive effects on purchase intent, with females, older subjects and
those with high health concern having higher purchase intent for the proven health benefit label
(Bower et al., 2002). Similarly, from our demographic study we see that females are more prone
to maintaining or loosing weight than males. When consumers have relevant information, they
are empowered to make informed choices. Therefore, access to nutrition information at the point
of purchase may empower customer decisions regarding food selection, and lead to higher
satisfaction and product ratings. When nutrition information was displayed, customers rated the
food quality significantly higher, and had significantly higher intentions to repurchase than when
no nutrition information was supplied. The nutrition information most important to the customers
was total fat, calories, and fat calories per serving. Additionally, higher fat entrees were chosen
less often and lower fat entrees more often, when nutrition information was displayed, than when
no nutrition information was supplied (Cranage et al., 2008). This supports our findings of an
increase in the number of consumers who changed their purchase intent from definitely or
probably would not buy to definitely or probably would buy once information on reduction in
calories was relieved to them.
24
CHAPTER 6
CONCLUSION Our formulations were successful in developing reduced calorie ice creams that showed no
significant difference in overall liking scores when compared to the control sample. There was a
significant difference in diet attitude between males and females with nearly ten times more
females than males either trying to maintain or lose weight and consuming reduced calorie
products or foodstuffs containing artificial or natural sweeteners. Although the reduced fat & full
sugar samples was rated to be the softest with a fast rate of melting, the sample was given
significantly higher ratings for overall mouth feel, creaminess and smoothness. Although the
reduced fat & reduced sugar sample received the highest rating for bitter after taste, the rating
was not significant when compared to other samples. The stabilizer contributed to a significant
difference in creaminess and smoothness in the reduced calorie samples compared to the control.
However, the stabilizer system did not reduce the rate of melting of the reduced calorie samples.
It is important for formulators to pay attention to the impact on overall taste, flavor and texture
due to reduction of both fat and sugar in ice cream. Also, it is crucial to communicate
information on reduction in calorie content of products to consumers especially when the target
market consists of individuals who have health concerns or those individuals looking for reduced
calorie foods.
25
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