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A PUBLICATION BY PEARL HAWAII FEDERAL CREDIT UNION ISSUE 16 1st Quarter

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Page 1: A PUBLICATION BY PEARL HAWAII FEDERAL CREDIT UNION · Swaddles Baby Formula Baby Lotion Baby Wipes Booster Seats Bottles Car Seats Cribs Diapers Diaper Cream Ointment Pacifiers Shampoo/Soap

A PUBLICATION BY PEARL HAWAII FEDERAL CREDIT UNIONISSUE 16 1st Quarter

94-449 Ukee Street • Waipahu, HI 96797

PRESORTEDSTANDARD

U.S. POSTAGEPAID

HONOLULU, HIPERMIT NO. 985

CA

LEN

DA

R Baby Supply Drive Mar 1 - May 31 All Locations

Memorial Day May 25 All Locations Closed

Going Green June 20 Waipio Baby FormulaBaby LotionBaby Wipes

Booster SeatsBottles

Car SeatsCribs

DiapersDiaper Cream

OintmentPacifiers

Shampoo/SoapStrollers

MARCH 1 - MAY 31

BRAND NEW

GENTLY LOVED

a benefit for Clothes

BassinetsBath Tubs

Pack 'n' PlaySwaddles

Baby FormulaBaby LotionBaby Wipes

Booster SeatsBottles

Car SeatsCribs

DiapersDiaper Cream

OintmentPacifiers

Shampoo/SoapStrollers

MARCH 1 - MAY 31

BRAND NEW

GENTLY LOVED

a benefit for Clothes

BassinetsBath Tubs

Pack 'n' PlaySwaddles

A MESSAGE FROM OUR PRESIDENT

With announcements of COVID-19 related closures and shutdowns filling our smartphones, emails, and our news, I’d like to share with you a few important points about Pearl Hawaii Feder-al Credit Union as it pertains to the current health threat. There is some instability in our financial and economic markets. The long-term effects of this situation are still unknown. With the help of our dedicated employees and through the financial strength of our Credit Union, I am confident that Pearl Hawaii Federal Credit Union will endure. Over time, the local government will impose restrictions on personal and business activities to manage this virus. As a financial institution, we are classified as an “essential business.” Through-out this pandemic, Pearl Hawaii Federal Credit Union will continue to provide financial products, services, and support to our members and communities. Members will still be able to access their accounts and obtain cash through ATMs or at our locations. Additionally, members can

utilize any of our many remote services, which includes direct deposit, credit cards, debit cards, mobile and online services, remote check deposit, call center services, and account and loan applications via online. With these remote products and amenities, mem-bers can continue to receive exceptional service without stepping into any of our six branches.

During these unpredictable times, there may be circumstances where we will be required to limit or reduce branch hours. We may not be able to staff our locations adequately as we experience extended school and childcare closures, quarantine restrictions, limited virus testing services, and other possible complications. The Credit Union has implemented a sensible strategy while focusing on the health and safety of both our members and employees.

We will provide ongoing communication through pearlhawaii.com and email as updates become available.

Mahalo,

Daniel TeradaPresident/CEO

20895 20201stQuarterNewsletter_r6.indd 1 3/20/20 2:37 PM

Page 2: A PUBLICATION BY PEARL HAWAII FEDERAL CREDIT UNION · Swaddles Baby Formula Baby Lotion Baby Wipes Booster Seats Bottles Car Seats Cribs Diapers Diaper Cream Ointment Pacifiers Shampoo/Soap

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WAIPIO 94-449 Ukee StreetWaipahu, HI 96797MON - FRI | 10 am to 6 pmSAT | 8 am - 3 pm

AIRPORT TRADE CENTER550 Paiea Street, Suite #128Honolulu, HI 96819MON - FRI | 8 am - 4 pmSAT | 8 am - 3 pm

WAIANAE85-866 Farrington HwyWaianae, HI 96792MON - FRI | 9 am - 5 pmSAT | 8 am - 3 pm

pearlhawaii.comEMAIL | [email protected] | 73.PHFCU (808.737.4328)TOLL FREE | 1.800.987.5583

The information is as current as possible. Pearl Hawaii Federal Credit Union reserves the right to add, change or delete services. All rates and terms are subject to change without notice. Questions or comments should be directed to: Wendy Bond, Marketing Director: [email protected]. ©2020 Pearl Hawaii Federal Credit Union.

BOARD OF DIRECTORSChairman: Gordon SamVice-Chairman: Gary MockTreasurer: Clifford ChangSecretary: Glenn DangDirectors: Ryan Tsuji, Jonathan Lee, Kristen WooEXECUTIVE STAFFDaniel Terada, President/CEOJohn Furtado, Senior Vice PresidentLicie Uchino, Vice President of Branch OperationsTony Mau, Vice President of LoansBrandon Oshiro, IT DirectorJennifer Mukai, Human Resource DirectorMichele Villegas, Risk & Compliance DirectorWendy Bond, Marketing Director

LOAN RATES APR*As Low As

TERM PAYMENT ESTIMATES (monthly)For other terms and rates, visit pearlhawaii.com

New + Used Auto** 2.19% 3 Year $1000- 35 payments of $28.73 + 1 of $28.53

Older Model Auto** 2.69% 3 Year $1000- 35 payments of 28.95 + 1 of $28.77

Personal Loans*** 3.50% 1 Year $1000-11 monthly payment of $84.93 + 1 of $84.88

4.50% 2 Year $1000- 23 payments of $43.66 + 1 of $43.42

5.50% 3 Year $1000- 35 payments of $30.20 + 1 of $30.02

6.50% 4 Year $1000- 47 payments of $23.71 + 1 of $23.68

7.50% 5 Year $1000- 59 payments of $20.04 + 1 of $19.82

9.00% 6 Year $1000- 71 payments of $18.03 + 1 of $17.51

10.00% 7 Year $1000- 83 payments of $16.61 + 1 of $15.45

Motorcycle-New**** 4.25% 2 Year $1000- 23 payments of $43.54, 1 of $43.37

Motorcycle-Used**** 4.75% 2 Year $1000- 23 payments of $43.76, 1 of $43.67

Mortgages: Conven-tional, Investment, First Time Home-buyer (Fixed rates and 0 to up to 3 points avail-able)*****

Please call

30 Year Call 808-73-PHFCU (737-4328) to learn current rate

Home Equity Line of Credit (HELOC)***** Annual Adjustable80% Loan-To-Value

5.50%SPECIALAVAILABLE

---- Annual Adjustable Rate applicable 4/1/2020 through 3/31/2021. Thereafter, the interest rate will adjust in accordance with the terms of the Credit Agreement.Max Loan-to-value $300,000. 134 payments of $100.00 and 1 estimated final payment of $8.33.

Home Equity Line of Credit (HELOC)***** Annual Adjustable90% Loan-To-Value

6.25%SPECIALAVAILABLE

---- Annual Adjustable Rate applicable 4/1/2020 through 3/31/2021. Thereafter, the interest rate will adjust in accordance with the terms of the Credit Agreement.Max Loan-to-value $150,000. 136 payments of $102.40 and 1 estimated final payment of $81.17.

HELOC Fixed Advance ***** Owner Occupied

Please call

1 Year Call 808-73-PHFCU (737-4328) to learn current rate

Closed End Fixed*****Owner Occupied & Investment

3.00% 7 Year $10,000- 83 payments of $132.13, 1 of $131.69

Closed End Fixed*****Investment

4.50% 12 Year $10,000- 143 payments of $90.00, 1 of $89.81

Closed End Fixed Rate *****Owner Occupied

Please call

15 Year Call 808-73-PHFCU (737-4328) to learn current rate

Visa Classic 13.90% Fixed See Visa Credit Card Disclosure at pearlhawaii.com

Platnium Rewards 5.00% + Prime See Visa Credit Card Disclosure at pearlhawaii.com

PEARL HARBOR NAVAL SHIPYARD585 Port Royal StreetHonolulu, HI 96818MON - FRI | 8 am - 4:15 pm

KAPIOLANI BUSINESS PLAZA1580 Makaloa StreetHonolulu, HI 96814MON - FRI | 8 am - 4 pmSAT | 8 am - 3 pm

EWA TOWN CENTER91-1401 Fort Weaver Road #A102Ewa Beach, HI 96706MON - FRI | 10 am - 6 pmSAT | 8 am - 3 pm

*Annual Percentage Rate (APR). The loan rates advertised are “A” Tier loan rates in our Multi-Tiered Loan Rate Program. Other rates and terms are available. Other terms, conditions, and restrictions may apply. Visit any of our branches for more information. May not be used for a business loan. Borrower must be 18 years of age or older. Promotion is subject to change or cancellation without prior notice. **Financed amounts up to 120% of MSRP (new) or Kelley Blue Book Karpower Retail Value +/- value of mileage (used). Auto loans require a full coverage insurance policy, listing Pearl Hawaii FCU as the loss payee, with a maximum deductible of $500 for both comprehensive and collision. For used vehicles: Hawaii registered vehicles only. Vehicles may not be older than 7 model years old. *** Other terms and rates available. Up to 7 year terms are available. Maxi-mum amount borrowed: $30,000. **** Up to 100% financing available for up to five (5) years, not to exceed $25,000.00 of most recent Kelley Bluebook Retail Value (used) and MSRP (new). Motorcycle loans require a full coverage insurance policy, listing Pearl Hawaii FCU as the loss payee, with a maximum deductible of $500 for both comprehensive and collision. The primary borrower must be licensed with a valid class 2 opera-tor’s license. Unacceptable security: Mopeds, nopeds, and motor scooters, as well as all off-road vehicles, including but not limited to all-terrain vehicles and dirt bikes. Motorcycles must be registered and licensed in the state of Hawai’i.***** NMLS# 472169. The Annual Adjustable Rate will adjust in accordance with the terms of your Credit Agreement and in no event shall the APR be less than 4.00% or greater than 18.00%. The initial advance must be $1,000 or more. Other conditions and restrictions may apply. Any existing junior liens from financial institutions other than PHFCU must be paid off and may be paid by an initial draw from the new Home Equity Line of Credit account. Visit any of our branches for more information. May not be used for a business loan. Borrower must be 18 years of age or older. Promotion is subject to change or cancellation without prior notice. Only improved owner-occupant properties on Oahu accepted as collateral. You must maintain fire, hurricane, and flood (if in flood hazard zone) insurance on the property which secures your Home Equity Line of Credit. PHFCU must be listed as a loss payee on the Home Insurance policies. There are no pre-payment penalties or annual fees. Closing Cost Fees that may be incurred: title insurance fee, docu-ment preparation fee, SRA\appraisal fee, tax verification fee, trust review fee, recording fees, application fee, or flood verification fee. Closing cost fees incurred will be dependent on amount borrowed and will vary based on member’s situation. Total HELOC loan amount received, rate, and terms are subject to credit approval. For HELOC Fixed Rate Advances: Initial advance must be at least $1000.00, subsequent advances must be at least $250.00. Up to 4 separate loans (1 adjustable rate line-of-credit and up to 3 fully amortized fixed rate advances) can be active at a time for up to a 15-year term. Rate includes United States Treasury Security (USTS) plus a margin. USTS changes daily and is disclosed on USTS’ website. Rates may change at any time. Contact us for more information. Total outstanding balance cannot exceed total approved available credit amount. Maximum loan amount for 7 year, 12 year investment, and 15 year owner occupied aggre-gate loan amount is up to $765,600.

A SPECIAL MESSAGE ABOUT CORONAVIRUS (COVID-19)

We are aware that the coronavirus (COVID-19) has been spreading internationally and is now active in Hawaii State and elsewhere in the United States. Please know that the health and safety of our members and employees is of utmost importance to us. Amid concerns about the spread of the Coronavirus (COVID-19), we are closely monitoring day-to-day developments and, as an organization, have raised awareness and education among employees on the best practices to prevent the spread of respiratory diseases as outlined by the Centers for Disease Control and Prevention (CDC).

MEMBER ASSISTANCE We are here to help if you are impacted by COVID-19 and in need of financial assistance. As a financial cooperative owned by our members and committed to the credit union philosophy of “people helping people”— espe-cially in times of need, Pearl Hawaii is here to help relieve your financial worries through this difficult sit-uation. If your income has been interrupted or you find you’re unable to make a monthly payment in full, send us a message at [email protected] or call us at 808.737.4328. We may be available to help.

AT OUR LOCATIONS Hygiene standards for our employees, members, and branches are our prior-ity. As the situation continues to evolve, we have taken additional actions to ensure our entire or-ganization is here to serve you in the safest way possible. All branches regularly disinfect high-touch areas including workstations and contain a hy-giene station with a hospital-grade cleaner; mak-ing hand sanitizer more accessible for members and employees.

BANKING FROM HOME

If you’re concerned about going out in public, you can conduct many of your common branch transactions us-ing our free Mobile App or at pearlhawaii.com. With our digital banking tools, you can:

• Check Balances & Verify Transactions | Keep tabs on your account balance.

• Deposit Checks | Utilize SnapDeposit to deposit checks digitally. It’s free!

• Transfer Money | Transfer money between your ac-counts, to another PHFCU member’s account, or to your account at another financial institution.

• Pay Others | Pay your bills using Bill Pay or send mon-ey to another person using PearlPay (person-to-person).

• Apply for Loans | Apply for home, auto, personal loans or credit cards. You would be surprised how much money you can save when you refinance with Pearl Hawaii.

• Open New Accounts | Open a Teen or Momi ac-count, a new savings or checking, plus more while never leaving home. • e-Statements | All of your statements are archived in one secure space.

• Stop Payments | Sent a check you did not mean to? You can stop a payment without ever stepping into a location.

• Secure Messaging | You can communicate with a PHFCU staff member about your personal information through our secure messaging system.

To download our app, visit your device’s app store and search “Pearl Hawaii” in the search field.

OTHER TOOLS

• Mobile Pay | COVID-19 can survive on many surfaces, including money. Link your Pearl Ha-waii Debit Card to your mobile device via the Apple Pay, Google Pay, or Samsung Pay stores. Just ‘tap and pay’ with your mobile device.

• Instant Issue Debit Cards | Is your debit card expired or about to expire? Visit our Waipio, Airport, or Waianae locations to have a Pearl Hawaii Debit Card printed while you wait and on the same day!

• ATMs | Use any First Hawaiian Bank ATM, which are surcharge free to Pearl Hawaii mem-bers.

PLEASE BE AWARE OF SCAMS Unfortunately, a number of scams are emerging that are designed to take advantage of public fears surrounding CO-VID-19. Emails, letters, banner ads, and phone calls designed to capture personal information while asking for a donation for someone that is sick, to help find a cure, or for a research study. The Federal Trade Commission offers tips to avoid the most com-mon COVID-19 related scams. For more information, visit consumer.ftc.gov.

Investors are people, and people are often impatient. No one likes to wait in line or wait longer than they have to for something, especially today when so much is just a click or two away. This impatience also manifests itself in the financial markets. When stocks slip, for example, some investors grow uneasy. Their impulse is to sell, get out, and get back in later. If they give in to that impulse, they may ef-fectively pay a price. Across the 30 years ended December 31, 2018, the Standard & Poor’s 500 posted averaged annual return of 10.0%. Dur-ing the same period, the average mutual fund stock investor realized a yearly return of just 4.1%. Why the difference? It could partly stem from impatience.1 It’s important to remember that past performance does not guarantee future results. The return and principal value of stock prices will fluctuate over time as market conditions change. And shares, when sold, may be worth more or less than their original cost.

Investors can worry too much. In the long run, an investor who glances at a portfolio once per quarter may end up making more progress toward his or her goals than one who anxiously pores over financial websites each day. Too many investors make quick, emotional moves when the market dips. Logic may go out the window when this happens, in addition to perspec-tive. Some long-term investors keep focus. Warren Buffett does. He has fa-mously said that an investor should, “buy into a company because you want to own it, not because you want the stock to go up.2 Buffett often tries to invest in companies whose shares may perform well in both up and down markets. He also has famously stated, “If you aren’t willing to own a stock for ten years, don’t even think about owning it for ten minutes.” In contrast with Buffett’s patient long-term approach, investors who care too much about day-to-day market behavior may practice market timing, which is as much hope as strategy. To make market timing work, an investor has to be right twice. The goal is to sell high, take profits, and buy back in just as the market begins to rally off a bottom. But there is volatility in financial markets and the sale at any point could result in a gain or loss. Even Wall Street professionals have a hard time predicting market tops and bottoms. Retail investors are notorious for buying high and selling low. Investors who alter their strategy in response to the headlines may end up changing it again after further headlines. While they may expect to be on top of things by doing this, their returns may suffer from their emotional and impatient responses. Nobel Laureate economist Gene Fama once commented: “Your money is like soap. The more you handle it, the less you’ll have.” Wisdom that may benefit your strategy, especially during periods of market volatililty.3

CHRIS KAMINAKA

PHONE (808) 218.6268 EMAIL [email protected]

WEB pearlhawaii.com/youradvisor

Should You Care What the Financial Markets Do Each Day?Focusing on Your Strategy During Turbulent Times.

*Pearl Hawaii Wealth Advisors are registered representatives of CUNA Brokerage Services, Inc. Representatives are registered, securities sold, advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC, a registered broker/dealer and invest-ment advisor, which is not an affiliate of the credit union. CBSI is under contract with the financial institution to make securities available to members. Not NCUA/NCUSIF/FDIC insured, May Lose Value, No Financial Institution Guarantee. Not a deposit of any financial institution. CUNA Brokerage Services, Inc. is a registered broker/dealer in all fifty States of the United States of America. Mutual funds are sold only by prospectus. Please consider the charges, risks, expenses and investment objectives carefully before investing. A prospectus containing this and other information about the investment company can be obtained from your financial professional. Read it carefully before you invest or send money. This material was prepared by MarketingPro, Inc., and does not necessarily represent the views of the presenting party, nor their affiliates. This information has been derived from sources believed to be accurate. Please note - investing involves risk, and past performance is no guarantee of future results. The publisher is not engaged in rendering legal, accounting or other professional services. If assistance is needed, the reader is advised to engage the services of a competent professional. This information should not be construed as investment, tax or legal advice and may not be relied on for the purpose of avoiding any Federal tax penalty. This is neither a solicitation nor recommendation to purchase or sell any investment or insurance product or service, and should not be relied upon as such. All indices are unmanaged and are not illustrative of any particular investment. 1 Citations. 1 - nytimes.com/2019/07/26/your-money/stock-bond-investing.html [7/26/19] 2 - fool.com/investing/best-warren-buffett-quotes.aspx [8/30/19] 3 - suredividend.com/best-investment-quotes/ [12/5/18]

Pearl Hawaii Federal Credit Union members can get $200 cash from Sprint. As a mem-ber, you get $100 per line on up to two lines when you switch to Sprint on Unlimited Plus or Premium. Plus, $100 Annual Loyalty Reward. Plus, 25% off select accessories in Sprint Stores. And the Sprint 100% Satisfaction Guarantee.

Claiming your cash rewards is easy1. Switch to Sprint and mention that you’re a credit union member.2. Register at LoveMyCreditUnion.org/SprintRewards3. Cash rewards will be deposited directly into your credit union account within 8-10 weeks.

Get rewarded for loyalty. Register now to receive a $100 loyalty cash reward every year starting one year after registration. Limited time offers. Activ. Fee: Up to $30/line. Credit approval req. Cash Reward Offers: Phone lines only w/ 1 line on Unlimited Plus or Unlimited Premium plan. Avail. for eligible credit union members & member employees. $100/line, max 2 lines. Req. activ. at point of sale. Excl. prepaid & ports made between Sprint or related entities. Limit 1 Sprint Perks Corp ID per acct. No add’l. discounts apply. Loyalty Reward: $100/acct./yr. when acct. remains active and in good standing each yr. Transfer Reward: Existing Sprint customers who validate or transfer to the Sprint Cash Reward Program are eligible for a $100/acct./yr. deposit on 12 mo. anniversary. Deposit: Cash Reward issued by CU Solutions Group. Sprint acct. must remain active and in good standing for 31 days to receive Cash Reward. Allow 8-10 wks. for Cash Reward to be deposited to your Credit Union acct. If the Cash Reward does not appear after 10 wks., visit lovemycreditunion.org/reward-tracker. Satisfaction Guarantee: Call us to deactivate & return to place of purch. with complete, undamaged phone/device & receipt w/in 30 days of activ. We’ll refund your phone/device cost, svc. charges & activ. fee. Excl. Int’l. usage not incl. in plan, prem. content & 3rd party billing. We’ll refund your phone/device cost. Sprint dealer may impose add’l. fees. A $45 restocking fee may apply. Visit sprint.com/returns. Other Terms: Offer/coverage not avail. everywhere or for all phones/networks. May not be combinable with other offers. Accounts that cancel lines within 30 days of activating on promo pricing may void savings. Offer, terms, restrictions, & options subject to change & may be modified, discontinued, or terminated at any time without notice. Restrictions apply. © 2020 Sprint. All rights reserved. Sprint & the logo are trademarks ofSprint. Other marks are the property of their respective owners.

20895 20201stQuarterNewsletter_r6.indd 2 3/20/20 2:37 PM

Page 3: A PUBLICATION BY PEARL HAWAII FEDERAL CREDIT UNION · Swaddles Baby Formula Baby Lotion Baby Wipes Booster Seats Bottles Car Seats Cribs Diapers Diaper Cream Ointment Pacifiers Shampoo/Soap

A PUBLICATION BY PEARL HAWAII FEDERAL CREDIT UNIONISSUE 16 1st Quarter

94-449 Ukee Street • Waipahu, HI 96797

PRESORTEDSTANDARD

U.S. POSTAGEPAID

HONOLULU, HIPERMIT NO. 985

CA

LEN

DA

R Baby Supply Drive Mar 1 - May 31 All Locations

Memorial Day May 25 All Locations Closed

Going Green June 20 Waipio Baby FormulaBaby LotionBaby Wipes

Booster SeatsBottles

Car SeatsCribs

DiapersDiaper Cream

OintmentPacifiers

Shampoo/SoapStrollers

MARCH 1 - MAY 31

BRAND NEW

GENTLY LOVED

a benefit for Clothes

BassinetsBath Tubs

Pack 'n' PlaySwaddles

Baby FormulaBaby LotionBaby Wipes

Booster SeatsBottles

Car SeatsCribs

DiapersDiaper Cream

OintmentPacifiers

Shampoo/SoapStrollers

MARCH 1 - MAY 31

BRAND NEW

GENTLY LOVED

a benefit for Clothes

BassinetsBath Tubs

Pack 'n' PlaySwaddles

A MESSAGE FROM OUR PRESIDENT

With announcements of COVID-19 related closures and shutdowns filling our smartphones, emails, and our news, I’d like to share with you a few important points about Pearl Hawaii Feder-al Credit Union as it pertains to the current health threat. There is some instability in our financial and economic markets. The long-term effects of this situation are still unknown. With the help of our dedicated employees and through the financial strength of our Credit Union, I am confident that Pearl Hawaii Federal Credit Union will endure. Over time, the local government will impose restrictions on personal and business activities to manage this virus. As a financial institution, we are classified as an “essential business.” Through-out this pandemic, Pearl Hawaii Federal Credit Union will continue to provide financial products, services, and support to our members and communities. Members will still be able to access their accounts and obtain cash through ATMs or at our locations. Additionally, members can

utilize any of our many remote services, which includes direct deposit, credit cards, debit cards, mobile and online services, remote check deposit, call center services, and account and loan applications via online. With these remote products and amenities, mem-bers can continue to receive exceptional service without stepping into any of our six branches.

During these unpredictable times, there may be circumstances where we will be required to limit or reduce branch hours. We may not be able to staff our locations adequately as we experience extended school and childcare closures, quarantine restrictions, limited virus testing services, and other possible complications. The Credit Union has implemented a sensible strategy while focusing on the health and safety of both our members and employees.

We will provide ongoing communication through pearlhawaii.com and email as updates become available.

Mahalo,

Daniel TeradaPresident/CEO

20895 20201stQuarterNewsletter_r6.indd 1 3/20/20 2:37 PM

Page 4: A PUBLICATION BY PEARL HAWAII FEDERAL CREDIT UNION · Swaddles Baby Formula Baby Lotion Baby Wipes Booster Seats Bottles Car Seats Cribs Diapers Diaper Cream Ointment Pacifiers Shampoo/Soap

LOC

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WAIPIO 94-449 Ukee StreetWaipahu, HI 96797MON - FRI | 10 am to 6 pmSAT | 8 am - 3 pm

AIRPORT TRADE CENTER550 Paiea Street, Suite #128Honolulu, HI 96819MON - FRI | 8 am - 4 pmSAT | 8 am - 3 pm

WAIANAE85-866 Farrington HwyWaianae, HI 96792MON - FRI | 9 am - 5 pmSAT | 8 am - 3 pm

pearlhawaii.comEMAIL | [email protected] | 73.PHFCU (808.737.4328)TOLL FREE | 1.800.987.5583

The information is as current as possible. Pearl Hawaii Federal Credit Union reserves the right to add, change or delete services. All rates and terms are subject to change without notice. Questions or comments should be directed to: Wendy Bond, Marketing Director: [email protected]. ©2020 Pearl Hawaii Federal Credit Union.

BOARD OF DIRECTORSChairman: Gordon SamVice-Chairman: Gary MockTreasurer: Clifford ChangSecretary: Glenn DangDirectors: Ryan Tsuji, Jonathan Lee, Kristen WooEXECUTIVE STAFFDaniel Terada, President/CEOJohn Furtado, Senior Vice PresidentLicie Uchino, Vice President of Branch OperationsTony Mau, Vice President of LoansBrandon Oshiro, IT DirectorJennifer Mukai, Human Resource DirectorMichele Villegas, Risk & Compliance DirectorWendy Bond, Marketing Director

LOAN RATES APR*As Low As

TERM PAYMENT ESTIMATES (monthly)For other terms and rates, visit pearlhawaii.com

New + Used Auto** 2.19% 3 Year $1000- 35 payments of $28.73 + 1 of $28.53

Older Model Auto** 2.69% 3 Year $1000- 35 payments of 28.95 + 1 of $28.77

Personal Loans*** 3.50% 1 Year $1000-11 monthly payment of $84.93 + 1 of $84.88

4.50% 2 Year $1000- 23 payments of $43.66 + 1 of $43.42

5.50% 3 Year $1000- 35 payments of $30.20 + 1 of $30.02

6.50% 4 Year $1000- 47 payments of $23.71 + 1 of $23.68

7.50% 5 Year $1000- 59 payments of $20.04 + 1 of $19.82

9.00% 6 Year $1000- 71 payments of $18.03 + 1 of $17.51

10.00% 7 Year $1000- 83 payments of $16.61 + 1 of $15.45

Motorcycle-New**** 4.25% 2 Year $1000- 23 payments of $43.54, 1 of $43.37

Motorcycle-Used**** 4.75% 2 Year $1000- 23 payments of $43.76, 1 of $43.67

Mortgages: Conven-tional, Investment, First Time Home-buyer (Fixed rates and 0 to up to 3 points avail-able)*****

Please call

30 Year Call 808-73-PHFCU (737-4328) to learn current rate

Home Equity Line of Credit (HELOC)***** Annual Adjustable80% Loan-To-Value

5.50%SPECIALAVAILABLE

---- Annual Adjustable Rate applicable 4/1/2020 through 3/31/2021. Thereafter, the interest rate will adjust in accordance with the terms of the Credit Agreement.Max Loan-to-value $300,000. 134 payments of $100.00 and 1 estimated final payment of $8.33.

Home Equity Line of Credit (HELOC)***** Annual Adjustable90% Loan-To-Value

6.25%SPECIALAVAILABLE

---- Annual Adjustable Rate applicable 4/1/2020 through 3/31/2021. Thereafter, the interest rate will adjust in accordance with the terms of the Credit Agreement.Max Loan-to-value $150,000. 136 payments of $102.40 and 1 estimated final payment of $81.17.

HELOC Fixed Advance ***** Owner Occupied

Please call

1 Year Call 808-73-PHFCU (737-4328) to learn current rate

Closed End Fixed*****Owner Occupied & Investment

3.00% 7 Year $10,000- 83 payments of $132.13, 1 of $131.69

Closed End Fixed*****Investment

4.50% 12 Year $10,000- 143 payments of $90.00, 1 of $89.81

Closed End Fixed Rate *****Owner Occupied

Please call

15 Year Call 808-73-PHFCU (737-4328) to learn current rate

Visa Classic 13.90% Fixed See Visa Credit Card Disclosure at pearlhawaii.com

Platnium Rewards 5.00% + Prime See Visa Credit Card Disclosure at pearlhawaii.com

PEARL HARBOR NAVAL SHIPYARD585 Port Royal StreetHonolulu, HI 96818MON - FRI | 8 am - 4:15 pm

KAPIOLANI BUSINESS PLAZA1580 Makaloa StreetHonolulu, HI 96814MON - FRI | 8 am - 4 pmSAT | 8 am - 3 pm

EWA TOWN CENTER91-1401 Fort Weaver Road #A102Ewa Beach, HI 96706MON - FRI | 10 am - 6 pmSAT | 8 am - 3 pm

*Annual Percentage Rate (APR). The loan rates advertised are “A” Tier loan rates in our Multi-Tiered Loan Rate Program. Other rates and terms are available. Other terms, conditions, and restrictions may apply. Visit any of our branches for more information. May not be used for a business loan. Borrower must be 18 years of age or older. Promotion is subject to change or cancellation without prior notice. **Financed amounts up to 120% of MSRP (new) or Kelley Blue Book Karpower Retail Value +/- value of mileage (used). Auto loans require a full coverage insurance policy, listing Pearl Hawaii FCU as the loss payee, with a maximum deductible of $500 for both comprehensive and collision. For used vehicles: Hawaii registered vehicles only. Vehicles may not be older than 7 model years old. *** Other terms and rates available. Up to 7 year terms are available. Maxi-mum amount borrowed: $30,000. **** Up to 100% financing available for up to five (5) years, not to exceed $25,000.00 of most recent Kelley Bluebook Retail Value (used) and MSRP (new). Motorcycle loans require a full coverage insurance policy, listing Pearl Hawaii FCU as the loss payee, with a maximum deductible of $500 for both comprehensive and collision. The primary borrower must be licensed with a valid class 2 opera-tor’s license. Unacceptable security: Mopeds, nopeds, and motor scooters, as well as all off-road vehicles, including but not limited to all-terrain vehicles and dirt bikes. Motorcycles must be registered and licensed in the state of Hawai’i.***** NMLS# 472169. The Annual Adjustable Rate will adjust in accordance with the terms of your Credit Agreement and in no event shall the APR be less than 4.00% or greater than 18.00%. The initial advance must be $1,000 or more. Other conditions and restrictions may apply. Any existing junior liens from financial institutions other than PHFCU must be paid off and may be paid by an initial draw from the new Home Equity Line of Credit account. Visit any of our branches for more information. May not be used for a business loan. Borrower must be 18 years of age or older. Promotion is subject to change or cancellation without prior notice. Only improved owner-occupant properties on Oahu accepted as collateral. You must maintain fire, hurricane, and flood (if in flood hazard zone) insurance on the property which secures your Home Equity Line of Credit. PHFCU must be listed as a loss payee on the Home Insurance policies. There are no pre-payment penalties or annual fees. Closing Cost Fees that may be incurred: title insurance fee, docu-ment preparation fee, SRA\appraisal fee, tax verification fee, trust review fee, recording fees, application fee, or flood verification fee. Closing cost fees incurred will be dependent on amount borrowed and will vary based on member’s situation. Total HELOC loan amount received, rate, and terms are subject to credit approval. For HELOC Fixed Rate Advances: Initial advance must be at least $1000.00, subsequent advances must be at least $250.00. Up to 4 separate loans (1 adjustable rate line-of-credit and up to 3 fully amortized fixed rate advances) can be active at a time for up to a 15-year term. Rate includes United States Treasury Security (USTS) plus a margin. USTS changes daily and is disclosed on USTS’ website. Rates may change at any time. Contact us for more information. Total outstanding balance cannot exceed total approved available credit amount. Maximum loan amount for 7 year, 12 year investment, and 15 year owner occupied aggre-gate loan amount is up to $765,600.

A SPECIAL MESSAGE ABOUT CORONAVIRUS (COVID-19)

We are aware that the coronavirus (COVID-19) has been spreading internationally and is now active in Hawaii State and elsewhere in the United States. Please know that the health and safety of our members and employees is of utmost importance to us. Amid concerns about the spread of the Coronavirus (COVID-19), we are closely monitoring day-to-day developments and, as an organization, have raised awareness and education among employees on the best practices to prevent the spread of respiratory diseases as outlined by the Centers for Disease Control and Prevention (CDC).

MEMBER ASSISTANCE We are here to help if you are impacted by COVID-19 and in need of financial assistance. As a financial cooperative owned by our members and committed to the credit union philosophy of “people helping people”— espe-cially in times of need, Pearl Hawaii is here to help relieve your financial worries through this difficult sit-uation. If your income has been interrupted or you find you’re unable to make a monthly payment in full, send us a message at [email protected] or call us at 808.737.4328. We may be available to help.

AT OUR LOCATIONS Hygiene standards for our employees, members, and branches are our prior-ity. As the situation continues to evolve, we have taken additional actions to ensure our entire or-ganization is here to serve you in the safest way possible. All branches regularly disinfect high-touch areas including workstations and contain a hy-giene station with a hospital-grade cleaner; mak-ing hand sanitizer more accessible for members and employees.

BANKING FROM HOME

If you’re concerned about going out in public, you can conduct many of your common branch transactions us-ing our free Mobile App or at pearlhawaii.com. With our digital banking tools, you can:

• Check Balances & Verify Transactions | Keep tabs on your account balance.

• Deposit Checks | Utilize SnapDeposit to deposit checks digitally. It’s free!

• Transfer Money | Transfer money between your ac-counts, to another PHFCU member’s account, or to your account at another financial institution.

• Pay Others | Pay your bills using Bill Pay or send mon-ey to another person using PearlPay (person-to-person).

• Apply for Loans | Apply for home, auto, personal loans or credit cards. You would be surprised how much money you can save when you refinance with Pearl Hawaii.

• Open New Accounts | Open a Teen or Momi ac-count, a new savings or checking, plus more while never leaving home. • e-Statements | All of your statements are archived in one secure space.

• Stop Payments | Sent a check you did not mean to? You can stop a payment without ever stepping into a location.

• Secure Messaging | You can communicate with a PHFCU staff member about your personal information through our secure messaging system.

To download our app, visit your device’s app store and search “Pearl Hawaii” in the search field.

OTHER TOOLS

• Mobile Pay | COVID-19 can survive on many surfaces, including money. Link your Pearl Ha-waii Debit Card to your mobile device via the Apple Pay, Google Pay, or Samsung Pay stores. Just ‘tap and pay’ with your mobile device.

• Instant Issue Debit Cards | Is your debit card expired or about to expire? Visit our Waipio, Airport, or Waianae locations to have a Pearl Hawaii Debit Card printed while you wait and on the same day!

• ATMs | Use any First Hawaiian Bank ATM, which are surcharge free to Pearl Hawaii mem-bers.

PLEASE BE AWARE OF SCAMS Unfortunately, a number of scams are emerging that are designed to take advantage of public fears surrounding CO-VID-19. Emails, letters, banner ads, and phone calls designed to capture personal information while asking for a donation for someone that is sick, to help find a cure, or for a research study. The Federal Trade Commission offers tips to avoid the most com-mon COVID-19 related scams. For more information, visit consumer.ftc.gov.

Investors are people, and people are often impatient. No one likes to wait in line or wait longer than they have to for something, especially today when so much is just a click or two away. This impatience also manifests itself in the financial markets. When stocks slip, for example, some investors grow uneasy. Their impulse is to sell, get out, and get back in later. If they give in to that impulse, they may ef-fectively pay a price. Across the 30 years ended December 31, 2018, the Standard & Poor’s 500 posted averaged annual return of 10.0%. Dur-ing the same period, the average mutual fund stock investor realized a yearly return of just 4.1%. Why the difference? It could partly stem from impatience.1 It’s important to remember that past performance does not guarantee future results. The return and principal value of stock prices will fluctuate over time as market conditions change. And shares, when sold, may be worth more or less than their original cost.

Investors can worry too much. In the long run, an investor who glances at a portfolio once per quarter may end up making more progress toward his or her goals than one who anxiously pores over financial websites each day. Too many investors make quick, emotional moves when the market dips. Logic may go out the window when this happens, in addition to perspec-tive. Some long-term investors keep focus. Warren Buffett does. He has fa-mously said that an investor should, “buy into a company because you want to own it, not because you want the stock to go up.2 Buffett often tries to invest in companies whose shares may perform well in both up and down markets. He also has famously stated, “If you aren’t willing to own a stock for ten years, don’t even think about owning it for ten minutes.” In contrast with Buffett’s patient long-term approach, investors who care too much about day-to-day market behavior may practice market timing, which is as much hope as strategy. To make market timing work, an investor has to be right twice. The goal is to sell high, take profits, and buy back in just as the market begins to rally off a bottom. But there is volatility in financial markets and the sale at any point could result in a gain or loss. Even Wall Street professionals have a hard time predicting market tops and bottoms. Retail investors are notorious for buying high and selling low. Investors who alter their strategy in response to the headlines may end up changing it again after further headlines. While they may expect to be on top of things by doing this, their returns may suffer from their emotional and impatient responses. Nobel Laureate economist Gene Fama once commented: “Your money is like soap. The more you handle it, the less you’ll have.” Wisdom that may benefit your strategy, especially during periods of market volatililty.3

CHRIS KAMINAKA

PHONE (808) 218.6268 EMAIL [email protected]

WEB pearlhawaii.com/youradvisor

Should You Care What the Financial Markets Do Each Day?Focusing on Your Strategy During Turbulent Times.

*Pearl Hawaii Wealth Advisors are registered representatives of CUNA Brokerage Services, Inc. Representatives are registered, securities sold, advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC, a registered broker/dealer and invest-ment advisor, which is not an affiliate of the credit union. CBSI is under contract with the financial institution to make securities available to members. Not NCUA/NCUSIF/FDIC insured, May Lose Value, No Financial Institution Guarantee. Not a deposit of any financial institution. CUNA Brokerage Services, Inc. is a registered broker/dealer in all fifty States of the United States of America. Mutual funds are sold only by prospectus. Please consider the charges, risks, expenses and investment objectives carefully before investing. A prospectus containing this and other information about the investment company can be obtained from your financial professional. Read it carefully before you invest or send money. This material was prepared by MarketingPro, Inc., and does not necessarily represent the views of the presenting party, nor their affiliates. This information has been derived from sources believed to be accurate. Please note - investing involves risk, and past performance is no guarantee of future results. The publisher is not engaged in rendering legal, accounting or other professional services. If assistance is needed, the reader is advised to engage the services of a competent professional. This information should not be construed as investment, tax or legal advice and may not be relied on for the purpose of avoiding any Federal tax penalty. This is neither a solicitation nor recommendation to purchase or sell any investment or insurance product or service, and should not be relied upon as such. All indices are unmanaged and are not illustrative of any particular investment. 1 Citations. 1 - nytimes.com/2019/07/26/your-money/stock-bond-investing.html [7/26/19] 2 - fool.com/investing/best-warren-buffett-quotes.aspx [8/30/19] 3 - suredividend.com/best-investment-quotes/ [12/5/18]

Pearl Hawaii Federal Credit Union members can get $200 cash from Sprint. As a mem-ber, you get $100 per line on up to two lines when you switch to Sprint on Unlimited Plus or Premium. Plus, $100 Annual Loyalty Reward. Plus, 25% off select accessories in Sprint Stores. And the Sprint 100% Satisfaction Guarantee.

Claiming your cash rewards is easy1. Switch to Sprint and mention that you’re a credit union member.2. Register at LoveMyCreditUnion.org/SprintRewards3. Cash rewards will be deposited directly into your credit union account within 8-10 weeks.

Get rewarded for loyalty. Register now to receive a $100 loyalty cash reward every year starting one year after registration. Limited time offers. Activ. Fee: Up to $30/line. Credit approval req. Cash Reward Offers: Phone lines only w/ 1 line on Unlimited Plus or Unlimited Premium plan. Avail. for eligible credit union members & member employees. $100/line, max 2 lines. Req. activ. at point of sale. Excl. prepaid & ports made between Sprint or related entities. Limit 1 Sprint Perks Corp ID per acct. No add’l. discounts apply. Loyalty Reward: $100/acct./yr. when acct. remains active and in good standing each yr. Transfer Reward: Existing Sprint customers who validate or transfer to the Sprint Cash Reward Program are eligible for a $100/acct./yr. deposit on 12 mo. anniversary. Deposit: Cash Reward issued by CU Solutions Group. Sprint acct. must remain active and in good standing for 31 days to receive Cash Reward. Allow 8-10 wks. for Cash Reward to be deposited to your Credit Union acct. If the Cash Reward does not appear after 10 wks., visit lovemycreditunion.org/reward-tracker. Satisfaction Guarantee: Call us to deactivate & return to place of purch. with complete, undamaged phone/device & receipt w/in 30 days of activ. We’ll refund your phone/device cost, svc. charges & activ. fee. Excl. Int’l. usage not incl. in plan, prem. content & 3rd party billing. We’ll refund your phone/device cost. Sprint dealer may impose add’l. fees. A $45 restocking fee may apply. Visit sprint.com/returns. Other Terms: Offer/coverage not avail. everywhere or for all phones/networks. May not be combinable with other offers. Accounts that cancel lines within 30 days of activating on promo pricing may void savings. Offer, terms, restrictions, & options subject to change & may be modified, discontinued, or terminated at any time without notice. Restrictions apply. © 2020 Sprint. All rights reserved. Sprint & the logo are trademarks ofSprint. Other marks are the property of their respective owners.

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Page 5: A PUBLICATION BY PEARL HAWAII FEDERAL CREDIT UNION · Swaddles Baby Formula Baby Lotion Baby Wipes Booster Seats Bottles Car Seats Cribs Diapers Diaper Cream Ointment Pacifiers Shampoo/Soap

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WAIPIO 94-449 Ukee StreetWaipahu, HI 96797MON - FRI | 10 am to 6 pmSAT | 8 am - 3 pm

AIRPORT TRADE CENTER550 Paiea Street, Suite #128Honolulu, HI 96819MON - FRI | 8 am - 4 pmSAT | 8 am - 3 pm

WAIANAE85-866 Farrington HwyWaianae, HI 96792MON - FRI | 9 am - 5 pmSAT | 8 am - 3 pm

pearlhawaii.comEMAIL | [email protected] | 73.PHFCU (808.737.4328)TOLL FREE | 1.800.987.5583

The information is as current as possible. Pearl Hawaii Federal Credit Union reserves the right to add, change or delete services. All rates and terms are subject to change without notice. Questions or comments should be directed to: Wendy Bond, Marketing Director: [email protected]. ©2020 Pearl Hawaii Federal Credit Union.

BOARD OF DIRECTORSChairman: Gordon SamVice-Chairman: Gary MockTreasurer: Clifford ChangSecretary: Glenn DangDirectors: Ryan Tsuji, Jonathan Lee, Kristen WooEXECUTIVE STAFFDaniel Terada, President/CEOJohn Furtado, Senior Vice PresidentLicie Uchino, Vice President of Branch OperationsTony Mau, Vice President of LoansBrandon Oshiro, IT DirectorJennifer Mukai, Human Resource DirectorMichele Villegas, Risk & Compliance DirectorWendy Bond, Marketing Director

LOAN RATES APR*As Low As

TERM PAYMENT ESTIMATES (monthly)For other terms and rates, visit pearlhawaii.com

New + Used Auto** 2.19% 3 Year $1000- 35 payments of $28.73 + 1 of $28.53

Older Model Auto** 2.69% 3 Year $1000- 35 payments of 28.95 + 1 of $28.77

Personal Loans*** 3.50% 1 Year $1000-11 monthly payment of $84.93 + 1 of $84.88

4.50% 2 Year $1000- 23 payments of $43.66 + 1 of $43.42

5.50% 3 Year $1000- 35 payments of $30.20 + 1 of $30.02

6.50% 4 Year $1000- 47 payments of $23.71 + 1 of $23.68

7.50% 5 Year $1000- 59 payments of $20.04 + 1 of $19.82

9.00% 6 Year $1000- 71 payments of $18.03 + 1 of $17.51

10.00% 7 Year $1000- 83 payments of $16.61 + 1 of $15.45

Motorcycle-New**** 4.25% 2 Year $1000- 23 payments of $43.54, 1 of $43.37

Motorcycle-Used**** 4.75% 2 Year $1000- 23 payments of $43.76, 1 of $43.67

Mortgages: Conven-tional, Investment, First Time Home-buyer (Fixed rates and 0 to up to 3 points avail-able)*****

Please call

30 Year Call 808-73-PHFCU (737-4328) to learn current rate

Home Equity Line of Credit (HELOC)***** Annual Adjustable80% Loan-To-Value

5.50%SPECIALAVAILABLE

---- Annual Adjustable Rate applicable 4/1/2020 through 3/31/2021. Thereafter, the interest rate will adjust in accordance with the terms of the Credit Agreement.Max Loan-to-value $300,000. 134 payments of $100.00 and 1 estimated final payment of $8.33.

Home Equity Line of Credit (HELOC)***** Annual Adjustable90% Loan-To-Value

6.25%SPECIALAVAILABLE

---- Annual Adjustable Rate applicable 4/1/2020 through 3/31/2021. Thereafter, the interest rate will adjust in accordance with the terms of the Credit Agreement.Max Loan-to-value $150,000. 136 payments of $102.40 and 1 estimated final payment of $81.17.

HELOC Fixed Advance ***** Owner Occupied

Please call

1 Year Call 808-73-PHFCU (737-4328) to learn current rate

Closed End Fixed*****Owner Occupied & Investment

3.00% 7 Year $10,000- 83 payments of $132.13, 1 of $131.69

Closed End Fixed*****Investment

4.50% 12 Year $10,000- 143 payments of $90.00, 1 of $89.81

Closed End Fixed Rate *****Owner Occupied

Please call

15 Year Call 808-73-PHFCU (737-4328) to learn current rate

Visa Classic 13.90% Fixed See Visa Credit Card Disclosure at pearlhawaii.com

Platnium Rewards 5.00% + Prime See Visa Credit Card Disclosure at pearlhawaii.com

PEARL HARBOR NAVAL SHIPYARD585 Port Royal StreetHonolulu, HI 96818MON - FRI | 8 am - 4:15 pm

KAPIOLANI BUSINESS PLAZA1580 Makaloa StreetHonolulu, HI 96814MON - FRI | 8 am - 4 pmSAT | 8 am - 3 pm

EWA TOWN CENTER91-1401 Fort Weaver Road #A102Ewa Beach, HI 96706MON - FRI | 10 am - 6 pmSAT | 8 am - 3 pm

*Annual Percentage Rate (APR). The loan rates advertised are “A” Tier loan rates in our Multi-Tiered Loan Rate Program. Other rates and terms are available. Other terms, conditions, and restrictions may apply. Visit any of our branches for more information. May not be used for a business loan. Borrower must be 18 years of age or older. Promotion is subject to change or cancellation without prior notice. **Financed amounts up to 120% of MSRP (new) or Kelley Blue Book Karpower Retail Value +/- value of mileage (used). Auto loans require a full coverage insurance policy, listing Pearl Hawaii FCU as the loss payee, with a maximum deductible of $500 for both comprehensive and collision. For used vehicles: Hawaii registered vehicles only. Vehicles may not be older than 7 model years old. *** Other terms and rates available. Up to 7 year terms are available. Maxi-mum amount borrowed: $30,000. **** Up to 100% financing available for up to five (5) years, not to exceed $25,000.00 of most recent Kelley Bluebook Retail Value (used) and MSRP (new). Motorcycle loans require a full coverage insurance policy, listing Pearl Hawaii FCU as the loss payee, with a maximum deductible of $500 for both comprehensive and collision. The primary borrower must be licensed with a valid class 2 opera-tor’s license. Unacceptable security: Mopeds, nopeds, and motor scooters, as well as all off-road vehicles, including but not limited to all-terrain vehicles and dirt bikes. Motorcycles must be registered and licensed in the state of Hawai’i.***** NMLS# 472169. The Annual Adjustable Rate will adjust in accordance with the terms of your Credit Agreement and in no event shall the APR be less than 4.00% or greater than 18.00%. The initial advance must be $1,000 or more. Other conditions and restrictions may apply. Any existing junior liens from financial institutions other than PHFCU must be paid off and may be paid by an initial draw from the new Home Equity Line of Credit account. Visit any of our branches for more information. May not be used for a business loan. Borrower must be 18 years of age or older. Promotion is subject to change or cancellation without prior notice. Only improved owner-occupant properties on Oahu accepted as collateral. You must maintain fire, hurricane, and flood (if in flood hazard zone) insurance on the property which secures your Home Equity Line of Credit. PHFCU must be listed as a loss payee on the Home Insurance policies. There are no pre-payment penalties or annual fees. Closing Cost Fees that may be incurred: title insurance fee, docu-ment preparation fee, SRA\appraisal fee, tax verification fee, trust review fee, recording fees, application fee, or flood verification fee. Closing cost fees incurred will be dependent on amount borrowed and will vary based on member’s situation. Total HELOC loan amount received, rate, and terms are subject to credit approval. For HELOC Fixed Rate Advances: Initial advance must be at least $1000.00, subsequent advances must be at least $250.00. Up to 4 separate loans (1 adjustable rate line-of-credit and up to 3 fully amortized fixed rate advances) can be active at a time for up to a 15-year term. Rate includes United States Treasury Security (USTS) plus a margin. USTS changes daily and is disclosed on USTS’ website. Rates may change at any time. Contact us for more information. Total outstanding balance cannot exceed total approved available credit amount. Maximum loan amount for 7 year, 12 year investment, and 15 year owner occupied aggre-gate loan amount is up to $765,600.

A SPECIAL MESSAGE ABOUT CORONAVIRUS (COVID-19)

We are aware that the coronavirus (COVID-19) has been spreading internationally and is now active in Hawaii State and elsewhere in the United States. Please know that the health and safety of our members and employees is of utmost importance to us. Amid concerns about the spread of the Coronavirus (COVID-19), we are closely monitoring day-to-day developments and, as an organization, have raised awareness and education among employees on the best practices to prevent the spread of respiratory diseases as outlined by the Centers for Disease Control and Prevention (CDC).

MEMBER ASSISTANCE We are here to help if you are impacted by COVID-19 and in need of financial assistance. As a financial cooperative owned by our members and committed to the credit union philosophy of “people helping people”— espe-cially in times of need, Pearl Hawaii is here to help relieve your financial worries through this difficult sit-uation. If your income has been interrupted or you find you’re unable to make a monthly payment in full, send us a message at [email protected] or call us at 808.737.4328. We may be available to help.

AT OUR LOCATIONS Hygiene standards for our employees, members, and branches are our prior-ity. As the situation continues to evolve, we have taken additional actions to ensure our entire or-ganization is here to serve you in the safest way possible. All branches regularly disinfect high-touch areas including workstations and contain a hy-giene station with a hospital-grade cleaner; mak-ing hand sanitizer more accessible for members and employees.

BANKING FROM HOME

If you’re concerned about going out in public, you can conduct many of your common branch transactions us-ing our free Mobile App or at pearlhawaii.com. With our digital banking tools, you can:

• Check Balances & Verify Transactions | Keep tabs on your account balance.

• Deposit Checks | Utilize SnapDeposit to deposit checks digitally. It’s free!

• Transfer Money | Transfer money between your ac-counts, to another PHFCU member’s account, or to your account at another financial institution.

• Pay Others | Pay your bills using Bill Pay or send mon-ey to another person using PearlPay (person-to-person).

• Apply for Loans | Apply for home, auto, personal loans or credit cards. You would be surprised how much money you can save when you refinance with Pearl Hawaii.

• Open New Accounts | Open a Teen or Momi ac-count, a new savings or checking, plus more while never leaving home. • e-Statements | All of your statements are archived in one secure space.

• Stop Payments | Sent a check you did not mean to? You can stop a payment without ever stepping into a location.

• Secure Messaging | You can communicate with a PHFCU staff member about your personal information through our secure messaging system.

To download our app, visit your device’s app store and search “Pearl Hawaii” in the search field.

OTHER TOOLS

• Mobile Pay | COVID-19 can survive on many surfaces, including money. Link your Pearl Ha-waii Debit Card to your mobile device via the Apple Pay, Google Pay, or Samsung Pay stores. Just ‘tap and pay’ with your mobile device.

• Instant Issue Debit Cards | Is your debit card expired or about to expire? Visit our Waipio, Airport, or Waianae locations to have a Pearl Hawaii Debit Card printed while you wait and on the same day!

• ATMs | Use any First Hawaiian Bank ATM, which are surcharge free to Pearl Hawaii mem-bers.

PLEASE BE AWARE OF SCAMS Unfortunately, a number of scams are emerging that are designed to take advantage of public fears surrounding CO-VID-19. Emails, letters, banner ads, and phone calls designed to capture personal information while asking for a donation for someone that is sick, to help find a cure, or for a research study. The Federal Trade Commission offers tips to avoid the most com-mon COVID-19 related scams. For more information, visit consumer.ftc.gov.

Investors are people, and people are often impatient. No one likes to wait in line or wait longer than they have to for something, especially today when so much is just a click or two away. This impatience also manifests itself in the financial markets. When stocks slip, for example, some investors grow uneasy. Their impulse is to sell, get out, and get back in later. If they give in to that impulse, they may ef-fectively pay a price. Across the 30 years ended December 31, 2018, the Standard & Poor’s 500 posted averaged annual return of 10.0%. Dur-ing the same period, the average mutual fund stock investor realized a yearly return of just 4.1%. Why the difference? It could partly stem from impatience.1 It’s important to remember that past performance does not guarantee future results. The return and principal value of stock prices will fluctuate over time as market conditions change. And shares, when sold, may be worth more or less than their original cost.

Investors can worry too much. In the long run, an investor who glances at a portfolio once per quarter may end up making more progress toward his or her goals than one who anxiously pores over financial websites each day. Too many investors make quick, emotional moves when the market dips. Logic may go out the window when this happens, in addition to perspec-tive. Some long-term investors keep focus. Warren Buffett does. He has fa-mously said that an investor should, “buy into a company because you want to own it, not because you want the stock to go up.2 Buffett often tries to invest in companies whose shares may perform well in both up and down markets. He also has famously stated, “If you aren’t willing to own a stock for ten years, don’t even think about owning it for ten minutes.” In contrast with Buffett’s patient long-term approach, investors who care too much about day-to-day market behavior may practice market timing, which is as much hope as strategy. To make market timing work, an investor has to be right twice. The goal is to sell high, take profits, and buy back in just as the market begins to rally off a bottom. But there is volatility in financial markets and the sale at any point could result in a gain or loss. Even Wall Street professionals have a hard time predicting market tops and bottoms. Retail investors are notorious for buying high and selling low. Investors who alter their strategy in response to the headlines may end up changing it again after further headlines. While they may expect to be on top of things by doing this, their returns may suffer from their emotional and impatient responses. Nobel Laureate economist Gene Fama once commented: “Your money is like soap. The more you handle it, the less you’ll have.” Wisdom that may benefit your strategy, especially during periods of market volatililty.3

CHRIS KAMINAKA

PHONE (808) 218.6268 EMAIL [email protected]

WEB pearlhawaii.com/youradvisor

Should You Care What the Financial Markets Do Each Day?Focusing on Your Strategy During Turbulent Times.

*Pearl Hawaii Wealth Advisors are registered representatives of CUNA Brokerage Services, Inc. Representatives are registered, securities sold, advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC, a registered broker/dealer and invest-ment advisor, which is not an affiliate of the credit union. CBSI is under contract with the financial institution to make securities available to members. Not NCUA/NCUSIF/FDIC insured, May Lose Value, No Financial Institution Guarantee. Not a deposit of any financial institution. CUNA Brokerage Services, Inc. is a registered broker/dealer in all fifty States of the United States of America. Mutual funds are sold only by prospectus. Please consider the charges, risks, expenses and investment objectives carefully before investing. A prospectus containing this and other information about the investment company can be obtained from your financial professional. Read it carefully before you invest or send money. This material was prepared by MarketingPro, Inc., and does not necessarily represent the views of the presenting party, nor their affiliates. This information has been derived from sources believed to be accurate. Please note - investing involves risk, and past performance is no guarantee of future results. The publisher is not engaged in rendering legal, accounting or other professional services. If assistance is needed, the reader is advised to engage the services of a competent professional. This information should not be construed as investment, tax or legal advice and may not be relied on for the purpose of avoiding any Federal tax penalty. This is neither a solicitation nor recommendation to purchase or sell any investment or insurance product or service, and should not be relied upon as such. All indices are unmanaged and are not illustrative of any particular investment. 1 Citations. 1 - nytimes.com/2019/07/26/your-money/stock-bond-investing.html [7/26/19] 2 - fool.com/investing/best-warren-buffett-quotes.aspx [8/30/19] 3 - suredividend.com/best-investment-quotes/ [12/5/18]

Pearl Hawaii Federal Credit Union members can get $200 cash from Sprint. As a mem-ber, you get $100 per line on up to two lines when you switch to Sprint on Unlimited Plus or Premium. Plus, $100 Annual Loyalty Reward. Plus, 25% off select accessories in Sprint Stores. And the Sprint 100% Satisfaction Guarantee.

Claiming your cash rewards is easy1. Switch to Sprint and mention that you’re a credit union member.2. Register at LoveMyCreditUnion.org/SprintRewards3. Cash rewards will be deposited directly into your credit union account within 8-10 weeks.

Get rewarded for loyalty. Register now to receive a $100 loyalty cash reward every year starting one year after registration. Limited time offers. Activ. Fee: Up to $30/line. Credit approval req. Cash Reward Offers: Phone lines only w/ 1 line on Unlimited Plus or Unlimited Premium plan. Avail. for eligible credit union members & member employees. $100/line, max 2 lines. Req. activ. at point of sale. Excl. prepaid & ports made between Sprint or related entities. Limit 1 Sprint Perks Corp ID per acct. No add’l. discounts apply. Loyalty Reward: $100/acct./yr. when acct. remains active and in good standing each yr. Transfer Reward: Existing Sprint customers who validate or transfer to the Sprint Cash Reward Program are eligible for a $100/acct./yr. deposit on 12 mo. anniversary. Deposit: Cash Reward issued by CU Solutions Group. Sprint acct. must remain active and in good standing for 31 days to receive Cash Reward. Allow 8-10 wks. for Cash Reward to be deposited to your Credit Union acct. If the Cash Reward does not appear after 10 wks., visit lovemycreditunion.org/reward-tracker. Satisfaction Guarantee: Call us to deactivate & return to place of purch. with complete, undamaged phone/device & receipt w/in 30 days of activ. We’ll refund your phone/device cost, svc. charges & activ. fee. Excl. Int’l. usage not incl. in plan, prem. content & 3rd party billing. We’ll refund your phone/device cost. Sprint dealer may impose add’l. fees. A $45 restocking fee may apply. Visit sprint.com/returns. Other Terms: Offer/coverage not avail. everywhere or for all phones/networks. May not be combinable with other offers. Accounts that cancel lines within 30 days of activating on promo pricing may void savings. Offer, terms, restrictions, & options subject to change & may be modified, discontinued, or terminated at any time without notice. Restrictions apply. © 2020 Sprint. All rights reserved. Sprint & the logo are trademarks ofSprint. Other marks are the property of their respective owners.

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Page 6: A PUBLICATION BY PEARL HAWAII FEDERAL CREDIT UNION · Swaddles Baby Formula Baby Lotion Baby Wipes Booster Seats Bottles Car Seats Cribs Diapers Diaper Cream Ointment Pacifiers Shampoo/Soap

A PUBLICATION BY PEARL HAWAII FEDERAL CREDIT UNIONISSUE 16 1st Quarter

94-449 Ukee Street • Waipahu, HI 96797

PRESORTEDSTANDARD

U.S. POSTAGEPAID

HONOLULU, HIPERMIT NO. 985

CA

LEN

DA

R Baby Supply Drive Mar 1 - May 31 All Locations

Memorial Day May 25 All Locations Closed

Going Green June 20 Waipio Baby FormulaBaby LotionBaby Wipes

Booster SeatsBottles

Car SeatsCribs

DiapersDiaper Cream

OintmentPacifiers

Shampoo/SoapStrollers

MARCH 1 - MAY 31

BRAND NEW

GENTLY LOVED

a benefit for Clothes

BassinetsBath Tubs

Pack 'n' PlaySwaddles

Baby FormulaBaby LotionBaby Wipes

Booster SeatsBottles

Car SeatsCribs

DiapersDiaper Cream

OintmentPacifiers

Shampoo/SoapStrollers

MARCH 1 - MAY 31

BRAND NEW

GENTLY LOVED

a benefit for Clothes

BassinetsBath Tubs

Pack 'n' PlaySwaddles

A MESSAGE FROM OUR PRESIDENT

With announcements of COVID-19 related closures and shutdowns filling our smartphones, emails, and our news, I’d like to share with you a few important points about Pearl Hawaii Feder-al Credit Union as it pertains to the current health threat. There is some instability in our financial and economic markets. The long-term effects of this situation are still unknown. With the help of our dedicated employees and through the financial strength of our Credit Union, I am confident that Pearl Hawaii Federal Credit Union will endure. Over time, the local government will impose restrictions on personal and business activities to manage this virus. As a financial institution, we are classified as an “essential business.” Through-out this pandemic, Pearl Hawaii Federal Credit Union will continue to provide financial products, services, and support to our members and communities. Members will still be able to access their accounts and obtain cash through ATMs or at our locations. Additionally, members can

utilize any of our many remote services, which includes direct deposit, credit cards, debit cards, mobile and online services, remote check deposit, call center services, and account and loan applications via online. With these remote products and amenities, mem-bers can continue to receive exceptional service without stepping into any of our six branches.

During these unpredictable times, there may be circumstances where we will be required to limit or reduce branch hours. We may not be able to staff our locations adequately as we experience extended school and childcare closures, quarantine restrictions, limited virus testing services, and other possible complications. The Credit Union has implemented a sensible strategy while focusing on the health and safety of both our members and employees.

We will provide ongoing communication through pearlhawaii.com and email as updates become available.

Mahalo,

Daniel TeradaPresident/CEO

20895 20201stQuarterNewsletter_r6.indd 1 3/20/20 2:37 PM