a publication for roto-rooter.a publication for roto ... · a publication for roto-rooter.a...

A publication for Roto-Rooter.A publication for Roto-Rooter.

J U L Y 2 0 1 6

I N T H I S I S S U E :

- Roto-Rooter Service Awards

Page 2 - New Commercial Key Accounts

Page 3 - NEW Water Restoration

Advertising Materials

Page 4 - Cat National Program Features Roto-Rooter Special Pricing

Page 5 - Ridgid rM200 Camera System

Page 6 - Jon-Don Water Restoration Products

Page 7 - Updated Pipe Shield - Coming Soon: RRinfocenter

Page 8 - Model 1400 - RootX - Classifieds

Happy Anniversary, Franchises!

Accepting awards from Frank G. Castillo, from left, are Brian Bristol on behalf of Joe Bristol of Concord, CA; John M. Fischer of Louisville, KY; and Scott Wiederhoeft of Rochester, MN.

80 Years (1936 - 2016)Harry, Gerry and Terry Fisher - Burlington, IAGregory T. Nesler and Scott A. Wiederhoeft - Rochester, MN

70 Years (1946 - 2016)John M. Fischer - Louisville, KY

50 Years (1966 - 2016)Joyce A. Leonard - Painesville, OHHarry E. Thornley - Charleston, SC

40 Years (1976 - 2016)Joe and Mardell Bristol - Concord, CAEdward P. and Lynn Johnson - Easton, MDRobert L. Penrod - Elko, NVDonald D. Dorr - Manchester Center, VT

30 Years (1986 - 2016)Kevin R. Fix - Flagstaff, AZLarry Musgrove, Jr. - Baton Rouge, LA

Kenneth O. Fa-Kouri - Opelousas, LAWilliam P. Wall - Summit-McComb, MSMatthew Hudson - Albuquerque, NM

20 Years (1996 - 2016)Theodore E. Bailey - Galesburg, ILDennis Head - Ogle County, ILGodlove Enterprises, Inc. - Remington, INK P & P, Inc. and Uealene M. Pingree - Pittsburg, KSThomas E. Jamieson - Traverse City, MIDarell W. Frank - Bozeman, MTDaniel R. Bond - Ravalli County, MTJohn T. and Gretchen Y. Ball - Elk County, PACarrol D. Renard - Victoria, TX

10 Years (2006 - 2016)William T. Elbert - Valdosta, GASean Daniel - Sussex County, NJJames J. Saltsman - Steubenville, OHCecelia R. Clemens - Steubenville, OHBradley Beadle and Terese Jones - Evens Point, WI

Roto-Rooter's success since it was founded in 1935 has depended on the people who believed in the company and invested in Blanc's idea by buying franchises themelves. They have helped our company grow and evolve into what it is today, and we hope that we can continue celebrating the people who are the backbone of our company for many more years to come.

Listed below are this year's recipients of Roto-Rooter Service Awards. Congratulations and thanks!

2 © Copyright 2016 Roto-Rooter Corporation, West Des Moines, Iowa

H&R Block has contracted Cushman & Wakefield to provide facility management services. Cushman & Wakefield has, in turn, contracted Cassidy Turley Commercial Real Estate Services to handle plumbing and drain care contracting. Cassidy Turley has hired Roto-Rooter to provide on-demand plumbing, drain care, and restoration services to H&R Block locations.

FedEx has contracted G2 Consultants to provide plumbing, drain care, and water restoration services to all of their locations in the United States. G2 has set Roto-Rooter up on their service network to provide on-demand plumbing, drain care, and restoration services to FedEx locations.

Discount: 20% off commercial labor ratesTerms: Net 30NTE: $500 unless specified other amount in work orderContact: Evan Davis at (503) 956-7731Back-up Contact: Bob Rouse at (503) 803-9229

*Franchise locations can choose whether or not to honor the pricing structure as it is set up.

• All G2 Consultants invoices must be e-mailed from the local Roto-Rooter location to [email protected].

• Subject line of the e-mail must follow format: (PO#), (Store #), City, State "INVOICE."

• PO and store number must be on the invoice. Invoice amount may not exceed NTE

Primary Billing Contact:Beth Kost, Accounts Payable & Billing Inquiry(503) 349-8747, [email protected]

General Account Information Getting Paid

• All H&R Block invoices must be e-mailed from the local Roto-Rooter location to [email protected].

• Customer requests no mailed invoices.• Invoice must include Store #, Labor Cost,

Material Cost, Service Fees (if applicable), and Sales Tax (if applicable).

Discount: 15% off commercial labor ratesTerms: Net 30NTE: $600 – if increase needed, proposal, or emergency contact call the person that originated the service request

*Franchise locations can choose whether or not to honor the pricing structure as it is set up.

General Account Information Getting Paid

© Copyright 2016 Roto-Rooter Corporation, West Des Moines, Iowa 3

J U L Y 2 0 1 6

Option# RRCOM

President Frank G. Castillo

Account ManagerSteve Flounders ext. 29065

Marketing Manager Lori Troyer ext. 29051

Customer ServiceBev Arthurs ext. 29061 Leslie Roggio ext. 29060

Camera RepairScott Flounders ext. 29064

Roto-Rooter MachinesPlant Manager,Ed McEuen ext. 29036

Cameras, Time Flow Meters and Drain Care Steve Flounders ext. 29065

DiamondFlex® Cable, Blades and Ends Greg Torode ext. 29042

Contact Us

H2NO! plumbing, drains & water cleanup

RotoRooter.com

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Home-wrecker.plumbing, drains & water cleanup • RotoRooter.comr.com

NEW! Roto-Rooter Water Restoration Advertisements Now Available for Purchase

From top: scene from "Unfazed" social media video; scene from "Lineup" social media video: "H2NO" outdoor billboard; "Home-wrecker" outdoor billboard

New Material Includes:

Ordering Information:

Digital BannersOutdoor BillboardsRadio SpotsSocial Media Videos

Part Number: CDADVWRPrice: $32.50

Call 877-256-1767


* Freight, prep, tax and miscellaneous Dealer charges may apply. Valid only at par cipa ng Dealers. Program applies to selected machines and Cat Work Tool A achments purchased on the same invoice.© 2016 Caterpillar. All Rights Reserved. CAT, CATERPILLAR, BUILT FOR IT, their respec ve logos, “Caterpillar Yellow,” the “Power Edge” trade dress as well as corporate and product iden ty used herein, are trademarks of Caterpillar and may not be used without permission. www.cat.com www.caterpillar.com

Program ID: NAT-16-ROTONa onal Account Manager: Joe Nevels

E-mail: [email protected]: (913) 205-7659

Cat® 303E CR Mini-ExcavatorFeatures and Bene ts

Cat® 303E CR Mini Excavator Overview Video: h ps://www.youtube.com/watch?v=cHa-4EjhKDs


J U L Y 2 0 1 6

rM200 Camera System The rM200 Camera System combines portability with the versatility of the D2 drum series, offering different combinations of push cable stiffness and spring flexibility to tackle any inspection job.

The rM200 comes with your choice of drum - D2A or D2B - letting you pick the drum that will fit your needs. Each drum can be purchased separately, allowing for quick and easy to interchange while on the job. The wheels and handle make the system easily portable, as does the ability to dock the CS6 or CS65 for transport, operation, or storage.

If you are looking to purchase a Ridgid camera system, contact Roto-Rooter Customer Service at 877-256-1767.

rM200B with D2B drum, handle, and docked CS6

rM200A with open D2A drum

SpecificationsD2A Drum• Pipe capacity: 1.5" to 8" (3.8 cm to 20.3 cm)• Push cable length: 200' (61 m)• System weight: 36.3 lbs. (16.5 kg)• Drum weight: 16.4 lbs. (7.4kg)• Drum diameter: 17" (43.2 cm)• Camera view: Self-leveling• Sonde frequency: 512 Hz• Spring assembly type: Single. Length, 12" (30.8 cm)

D2B Drum• Pipe capacity: 2" to 8" (5.1 cm to 20.3 cm)• Push cable length: 165' (50 m)• System weight: 39.2 lbs. (17.8 kg)• Drum weight: 19.2 lbs. (8.7kg)• Drum diameter: 17" (43.2 cm)• Camera view: Self-leveling• Sonde frequency: 512 Hz• Spring assembly type: Dual nested. Length, 17" (43.3 cm)


Get Consistent Branding and Add Value to Your Business with Custom-Label Restoration Products from Jon-Don

Marketing experts agree: the more often you can put a consistent brand image in front of your customer, the stronger your brand identity will be.

Consistent branding:• Drives authority and builds trust• Sets you apart from the competition• Creates consumer awareness and builds loyalty• Allows people to more quickly and easily recognize (and remember) your products

and services

Think of it like a hammer hitting a nail over and over again, driving your business’s name deep into your customer’s mind.

A logo on your truck. BAM. A logo on your website. BAM. A logo on your business cards. BAM.

But why stop there?

As part of Roto-Rooter’s strategic partnership with Jon-Don, you can purchase dehumidifiers, air movers, MicrobanBotaniClean and ProGard Coveralls featuring customized Roto-Rooter branding.

These top-performing restoration products do double duty for your business – performing their primary purpose (disinfection or protection) as well as promoting a professional, consistent image.

These aren’t cheap stickers that peel off or discolor over time, by the way. The Roto-Rooter logo has been integrated into the label artwork and professionally printed, ensuring a sleek, high-quality appearance.

And get this—there’s no additional charge for the custom branding. You can get the restoration products you love with custom Roto-Rooter branding for a great low price.

Here’s the catch: You can only find Roto-Rooter branded dehumidifiers, air movers, MicrobanBotaniClean and ProGard Coveralls at Jon-Don.

To place an order or find out how to set up your FREE web account and get access to exclusive Roto-Rooter products and pricing, call Bill Goehring at 800-936-3515.


J U L Y 2 0 1 6

New and Improved Pipe ShieldThe Product You Love in the Bottle You WantAlthough Pipe Shield is a popular Roto-Rooter product, we received feedback with improvements that could be made. You asked and we answered. Read below for the answers to a couple of frequently asked questions.

1. Question: What is different about the new Pipe Shield bottle?Answer: The big differences between the old design and the new one are the handle and the cap. The handle is larger and angled, allowing for easier carrying and pouring. The outer cap doubles as a measuring cup, making it easy to mix the solution without waste.

2. Question: Has the formula changed?Answer: The only changes to the formula are the strength of the product that makes it more effective and the new fragrance. But the things you love about the product are still the same - it still contains no solvents, acids or caustic ingredients, so your copper, PVC or iron drains won’t be harmed no matter how often you use it.

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Products• Order Online• View Products Online• Compare Products• Order Parts from

Machine Schematics

Marketing• Logo Usage Guides

for Franchises and their Vendors

• Download Logos• TV and Radio Spots• Billboard Options• Print and Digital Ads

Account• Track Shipping• View Account Balance• Pay Bills• View Past Order

History• Order from History• Draft Orders and

Make Supply Lists

Franchise Resources• Commercial Account

Info• PR Resources• Web Page Form• E-Scheduling Form• 800 Get Roto Form• Franchise Directory• RR Corporate

Directory• Exchange Newsletter

COMING SOON: Keep current on new products, monthly promotions, and Roto-Rooter news

More Information Coming Soon!Call 800-575-7737


Model 1400 shown with 14013 reel

THE EASY WAY TO KILL ROOTSJUST GOT EASIER.

SHAKE.POUR.DONE.

Servicing your customers’ residential laterals just got a whole lot easier. With the new RootX funnel jar, you can mix and apply RootX® right from the container, right where the problem is— and before roots make their way to your main lines.

Learn more at www.RootX.com.

RootX® is available for purchase from Roto-Rooter Corp.

CLASSIFIEDS

Introducing Model 1400Roto-Rooter is introducing an external belt-driven machine in the Model 1400. The frame is a continuously welded uni-body frame made of steel tube with a heavy-duty casted front bearing mount. It is small (14"w x 20"l x 15"h), lightweight (weighs in at 22.5 lbs), and can operate in the horizontal or vertical position.

The standard package (1400 SP1) comes with a revolving arm, 1/4 HP motor at 200 rpm, 14” enclosed polyethylene reel (14013), 3/8” x 75’ cable, and choice of end fittings. 14013, the recommended reel, is a 14" drum that can handle 1/2" and 3/8" x 75' cable. The 14011P, a 14" pancake drum that can handle 1/4" x 75' cable, can also be used with Model 1400.

Model 1400 is recommended for use on residential lines, sinks, bathtubs, and shower drains.

HAWAII FRANCHISE AVAILABLE

Hawaii Island, the largest island in Hawaii. 41

years in operation. Owner Retiring.

Call Jo-Anna at 808-961-6188

HELENA FRANCHISE AVAILABLE

Available For Sale or Full-Time Employment. Full-size box truck w/

machines, camera, jetter.

Contact Rick for more information at 406-494-3939

GALLUP, NM FRANCHISE AVAILABLE

Two-county franchise available (McKinley and

Cibola)Includes Service Van and

Equipment.

Contact Mark at 505-870-3484

SW MONTANA FRANCHISE AVAILABLE

Franchise location in Hamilton, MT for sale.

Forced to sell due to illness. 20-year business.

Call Dan at 406-360-1004

CAPE GIRARDEAU, MO FRANCHISE

AVAILABLE

Franchise located in Cape Girardeau, MO for sale. Includes two vans and

equipment.

Contact Vic Picar at 573-335-4844

GREENWOOD, SC FRANCHISE

AVAILABLE

Territory in Greenwood-Abbeville Counties. 3 vans, drain cleaning equipment, and high pressure water

jet on trailer.

Call Louis Craft at 864-229-7686

a publication for roto-rooter.a publication for roto ... · a publication for roto-rooter.a...

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