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Sharing Success: A Social Network View of Resource Sharing Rachel Shane Walter Ferrier Jesse Fagan

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Page 1: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Sharing Success: A Social Network View of

Resource Sharing Rachel Shane Walter Ferrier Jesse Fagan

Page 2: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

The position of an organization or person in a web of relationships can have an independent effect – beyond organizational attributes – on performance and outcomes.

Social Network Analysis

Page 3: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

6 Degrees of Separation Stanley Milgram’s Small World Experiment

Page 4: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Framing

Organizations connected with each other: §  Pool or share resources §  Transfer knowledge and information §  Leverage reputational spillover §  Competitive advantage

Page 5: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Research Question

How does an art museum’s position in a resource-sharing network influence its effectiveness and performance?

Page 6: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Research Model

Exhibit Exchange Network

Sponsorship Network

Performance

Operational Strategy

Page 7: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Sponsor Sharing Network Museums are connected if they share at least one sponsor.

51 museums connected. 8 museum not connected (59 in sample).

Page 8: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Components of a Social Network

Node (Vertex)

Tie (Edge, link, relation, etc.)

Page 9: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Two-mode Network: Museums and Sponsors

Page 10: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Two-mode Network: Museums and Exhibitions

Page 11: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Degree

High Degree Green node has degree 6

Low Degree Green node has degree 3

Page 12: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Constraint

Structural Hole A gap between the friends of the green node.

Closure The friends of the green node have made friends with each other.

Page 13: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Density

Sparse, Low density Many opportunities for a tie, but few of them are realized

Dense, High density Many of the possible ties are realized.

Page 14: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Core-Periphery

Core

Periphery

Page 15: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Clustering

Dense groups with more connections within the group than between the group

Page 16: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Sponsor Sharing Network Museums are connected if they share at least one sponsor.

51 museums connected. 8 museum not connected (59 in sample) .

Page 17: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Implications •  Museums connected by common sponsors

o  Likely to impact operational strategy choices §  Programming §  Collection rebalancing §  Engagement strategies

o  Experience differential performance §  Attendance §  Budget §  Reputation, visibility

Page 18: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Research Model

Exhibit Exchange Network

Sponsorship Network

Performance

Operational Strategy

Page 19: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Exhibit Sharing Network Museums are connected if they share one exhibit.

22 museums, 37 museums did not share exhibits.

Page 20: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Time-­‐Series  Regression:    Eigenvector  Centrality  and  Performance  in  Sponsorship  Network  

Page 21: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Some Conclusions •  Reputa@onal  capital  accrues  

through  network  embeddedness:  •  More  &es  to  others  be+er,  but…  •  Ties  to  influen&al  and  central  

others  is  best  

•  Extend  social  and  reputa@onal  capital  into  new  domain:  •  Intellectual  property  is  shared;  based  

on  flow  of  artwork  and  common  sponsors  

•  Embeddedness  in  sharing  network  confers  organiza&onal  benefits  

•  Network  a+ributes  impact  measures  of  organiza&onal  effec&veness:  

•  Reputa&on    •  Visibility  •  Mission  fulfillment  

Page 22: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Next Steps •  Expand sample geographically •  Create exhibit-sharing network •  Create board interlock network •  Merge network attributes with organizational variables

o  Financial o  Operational o  Managerial o  Reputational

•  Conduct large sample statistical tests

Page 23: A Social Network View of Resource Sharing · Rachel Shane Walter Ferrier Jesse Fagan . The position of an organization or person in a web of relationships can have an independent

Sharing Success: A Social Network View of

Resource Sharing

Questions? E: [email protected]

T: 859.257.7717