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BONAFIDE CERTIFICATE
We Certify that the Project Report entitled “ EFFECTIVE
MANPOWER MANAGEMENT FOCUSING ON APPRENTICES ”
Submitted for the degree of Master of Business Administration by
Mr. M.SENTHIL KUMAR [Reg.No.EO3MMG1089] IS THE
BONAFIDE RECORD OF Project Work carried out by him during the
period from 03/01/2005 to 31/03/2005 under the guidance and supervision
of Prof. V. GANESHAN and, that this work has not formed the basis for
the award of any degree, diploma, associateship,fellowship or other titles in
this university of Institution of Higher Learning.
GUIDE Head of Department
Date: Date:
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DECLARATION
I declare that the Project Report entitled “ EFFECTIVE MANPOWER
MANAGEMENT FOCUSING ON APPRENTICES IN LUCAS-TVS
Ltd ” submitted by me for the degree of Master of Business Administration
is the record of work carried out by me during the period in Lucas-TVS Pvt.
Ltd. from 03/01/2005 to 31/03/2005 under the guidance of
Prof. V. GANESHAN and has not formed the basis for the award of any
degree, diploma, associate ship, fellowship, titles in this or any other similar
institution of Higher learning.
Student
Date:
Signature of the Guide
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A Critical Study on Effective Manpower Management
Focusing on Apprentices in Lucas-TVS Ltd.
Project Report
Submitted by
M.SENTHIL KUMAR
[EO3MMG1089]
In Partial fulfillment of the degree
Of
Master of Business Administration
In
HUMAN RESOURCE
Under the faculty of
Management Studies
Prof.V.GANESHAN
MAY 2005
Dr .MGR Educational and Research Institute
(Deemed University)
NH 4,Periyar EVR Road
Maduravoyal, Chennai-600 095.
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A Critical Study on Effective Manpower Management
Focusing on Apprentices in Lucas-TVS Ltd.
Project Report
Submitted by
M.SENTHIL KUMAR
[EO3MMG1089]
In Partial fulfillment of the degree
Of
Master of Business Administration
In
HUMAN RESOURCE
Under the Guidance of
Prof.V.GANESHAN
MAY 2005
Dr .MGR Educational and Research Institute
(Deemed University)
NH 4,Periyar EVR Road
Maduravoyal, Chennai-600 095.
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ACKNOWLEDGEMENT
I would like to express my sincere gratitude to our esteemed college
Chancellor Mr. A.C.SHANMUGAM & the management for providing me
this opportunity to undertake this project and guiding me towards its
successful completion.
I also sincerely thank Prof. V.GANESAN Head of the department of
Management studies for his continuous guidance and support offered during
the entire project.
I express my sincere thanks to Prof. Dr.S.RAMALINGAM Project
Coordinator for his valuable guidance to complete my project work.
I express my sincere thanks to Mr. KVR.KISHORE BABU Asst.Manager
HR for giving me an opportunity to undertake this project & motivating me
to put forth my best efforts during the project.
I am deeply indebted to Mr.R.VISWANATHAN central documentation HR
Department for his continuous guidance, motivation & evincing a personal
interest that ensured the project was on its right course & for making this a
memorable learning experience.
My special thanks to Mr.G.ANANTHANARAYANAN Welfare -HR for
his timely help & guidance, which enable me in successful completion of the
project work
Finally I thank each and everyone who has been directly and indirectly
helped me for the successful completion of my project.
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CONTENTS
CHAPTER I INTRODUCTION
COMPANY PROFILE
ABOUT TVS GROUP COMPANIES
VISSION & MISSION OF THE VOMPANY
CHAPTER II THEME OF THE PROJECT
OBJECTIVE OF THE STUDY
SCOPE OF THE STUDY
CHAPTER III REVIEW OF LITERATURE
INTRODUCTION TO MANPOWER
PLANNING
OBJECTIVE OF THE MANPOWER
PLANNING
CHAPTER- IV MANPOWER PLANNING IN LUCAS TVS
CHAPTER- V COMPARITIVE ANALYSIS ON
APPRENTICES
STRENGTH IN L.TVS BRANCH
STIPEND RATE PROVIDED BY THE GROUP
COMPANIES
WELFARE PACKAGE GIVEN IN L.TVS
BRANCHES.
CHAPTER VI RESEARCH METHODOLOGY
RESEARCH DESIGN
DATA COLLECTION
STATISTICAL TOOL USED
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CHAPTER VII ANALYSIS I
TEST FOR PROPORTIONS
CHAPTER VIII ANALYSIS II
SUMMATED OR LIKERT’S SCALES
CHAPTER IX TABULATION
CHAPTER X FINDINGS
CHAPTER XI CONCLUSION
CHAPTER XII SUGGESTIONS &
RECOMMENDATIONS
ANNEXURES
BIBLIOGRAPHY
QUESTIONNAIRE
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ABSTRACT
The Topic Is on: -
“A CRITICAL STUDY ON MAN POWER MANAGEMENT
FOCUSING ON APPRENTICES IN LUCAS –TVS.”
This study is carried out at LUCAS-TVS, PADI, CHENNAI to
know the effectiveness of manpower management system focusing on
apprentices.
The study relates to the views of the supervisors regarding the
manpower management done by the HR DEPARTMENT.
The study also reveals about all the welfare measures provided to the
apprentices working in LUCAS-TVS, PADI, LUCAS-TVS, PONDY, IJL
(INDO JAPAN LIGHTNING), SRIPERAMBADUR.
The Study involves the use of statistical tools like Chi-Square, Likerts
Scale, Percentage analysis, bar diagram, and Pie chart diagram.
The study brings forth the current manpower planning system with
regard to apprentices and also provides suggestions for the improvement of
the same.
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CHAPTER I
INTRODUCTION
COMPANY PROFILE:
Lucas TVS is a company with a distinguished lineage. Set up in 1961 as a
joint venture of Lucas Industries Plc. UK and the TVS group, it is leading
manufacturing of Auto Electrical products and diesel fuel injection
equipment in India. Lucas TVS reaches out to all segments of the
automotive industry such as passenger cars, commercial vehicles, tractor,
jeeps, and two wheelers and off high way vehicles, as well as for stationary
and marine applications.
Lucas Variety, the Anglo American company formed by the merger of
Lucas Industries of the UK and the variety Corporation of the US in
September, 1996, designs, manufacturers and supplies advanced technology
systems products and services in the works automotive after market, diesel
engine and aerospace industries. Lucas Varity is one of the top ten
automation components in the world.
The TVS Group is the largest manufacturer and distributor of automotive
components in India, with a turnover in excess of US $1.3 billion dollars and
a workforce of over 27,000. The Group has a product range that includes
auto electrical, diesel fuel injection system braking systems, automotive
wheels and axles, fasteners, powder metal components, radiator caps, two
wheels and computer peripherals, to mention the more significant ones.
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It is the market leader in every one of these fields and is backed by five
service and distribution companies with branches and dealer network that
straddle the country.
Combining the strengths of these two well-known groups,
Lucas-TVS has emerged as a total automobile electrical system supplier.
Today, Lucas-TVS operates from three plants located at Padi, Pondichery
and Rewari. The electrical division of Lucas-TVS manufactures a complete
range of auto electrical products from starters to horns, making it a one –
stop shop for the automotive industry. Currently the company products over
half a million starters and alternators per annum, and has plans to double the
quality. The Delphi TVS fuel injection equipment (FIE) division makes
state – the – art rotary pumps, thus providing a welcome supply option for
these vital components.
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THE TVS GROUP:
COMPANY COLLABORATOR PRODUCT
MANUFACTURING
COMPANY
Axles India Eaton, UK Automotive axles
Brakes India Lucas Grilling, UK Hydraulic brakes and clutch
actuation system
India Nippon Electrical Kokusan Denki Ltd, Japan Magnetos
Lakshmi Auto Components Engine/Transmission
Components
Lucas – TVS Lucas, UK Auto electrical/diesel fuel
injection equipment
Sundaram Brake Lining Frenos Sauleda S.A., Spain Airbrake
Sundaram Clayton American Standard Inc.
USA
Airbrake
Sundaram Dynacast Dynacast International, UK Potentiometer bushings,
clock bushing, panel nut
automotive tyre valves,
spark plug terminal cap,
sewing machine parts,
components for two
wheelers.
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Vision of the company
By 2010, sell Rs1400 crores (300 million dollars) of Products and
solutions with a third to customers outside India.
Achieve zero defects in all our suppliers to customer line and not more
than one per thousand in the field during the warranty period.
Annually to achieve 10% of sales through developing new products and
markets.
To invest 3% of sales on R & D and developing at least one product
every three years to be recognized by customers for its innovative value.
To establish at least two manufacturing plants outside India in emerging
markets.
Every employee to implement at least one improvement every month.
MISSION STATEMENT OF THE COMPANY
Total Quality has become the most important source of competitive
strength in the business.
The winners of tomorrow are those who are paying attention today to
Quality and customer service. To survive in the market every organization
has to fight for efficiency and effectiveness, which can be achieved only
through Total Quality Movement (TQM).
The following is the company’s mission:
“To involve every employee to participate actively in all continuous
improvement activities towards Quality and customer service through Total
Quality Movement”.
Discipline to be followed during meetings:
Start on time
Stick to the agenda
No private meetings
No interruption or walk out.
Agree to actions with targets.
Finish on time.
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CHAPTER II
THEME OF THE PROJECT:
Objective of the study
General objective:
To examine how far the manpower planning towards the department is
been effective focusing on the apprentices.
Specific objectives:
To find out that the apprentices given to the unit is adequate.
To find out the work efficiency of different category of apprentices.
To find out the satisfaction level of the supervisors regarding the
Current manpower planning system.
To find out the apprentices commitment towards the unit by giving
Good suggestion.
To find out which type of apprentices does the supervisors mostly
Prefer in their unit.
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SCOPE OF THE STUDY
The research was conducted in LUCAS-TVS, Padi. The study
includes the measuring of welfare activities of various branches of Lucas-
TVS. The study helped to understand the views of the supervisors in
different departments. The study will also help me to play an important role
in conveying the views of the supervisors to the HR department with respect
to the effective manpower planning of the apprentices of the company.
The study reveals about the different scales of stipend rates provided
to the apprentices in various TVS group companies. The study also provided
an opportunity to meet people at different age group and persons at various
levels of job. Through this study it helped me to know in depth about the
Human Resource Management, which will be useful for my near future.
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CHAPTER III
REVIEW OF LITERATURE
Introduction to Man Power Planning
Planning is the primary and most important functions in commercial and
industrial undertakings. Planning has been focused on every activity of the
business as Production, Marketing, and Quality control.
“The most valuable of all capital is that invested in human beings”.
Manpower is an asset, which appreciates with time. This asset should be
maintained and developed to realize the goals and objectives of the
organization.
Manpower Planning is essential to put the plans of the organization into
action. It is the most challenging responsibility of the personnel management
to attract and develop enough number of right types of man to various
positions in the enterprise.
The requirement of the Manpower in the organization keeps on
changing as many employees may leave the organization because of death,
old age, retirement, resignation and many other reasons and there may be
shortage of qualified persons, therefore the stream of qualified personnel
must be kept flowing into the organization.
Thus we may realize that these arises the need for manpower planning
as a sound basis for the administrative action to avoid the situation of
shortage or surplus of manpower in the enterprise.
The success of the organization depends upon the right type of persons
placed on the right job. It is the responsibility of personnel management to
see whether qualified personnel’s have been recruited or placed on the job in
sufficient number. It requires planning i.e. to assess the future needs so that
the present action can be adjusted in the view of the established goals.
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Manpower planning is the process of developing and determining
objectives, policies and program’s that will develop, utilize and distribute
manpower so as to achieve the goals of the organization.
Manpower allocation plans helps in mitigating shortages and surpluses in
manpower supply through promotions and transfers. Manpower utilization
deals with the dynamics of leadership and motivation.
OBJECTIVES OF MANPOWER PLANNING
The main objectives of manpower planning are as follows:
To ensure optimum use of human resources currently employed.
To determine future recruitment level.
To provide control measures to ensure that necessary resources are
available as and when required.
To anticipate redundancies and avoid unnecessary dismissals.
To forecast future skill requirements to serve as the basis for training and
development programmes.
To assess future housing needs of the employees.
To cost the manpower components in new projects.
To decide whether any of the enterprises activities e.g. maintenance, be
off- loaded or sub-contracted.
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CHAPTER IV
MANPOWER PLANNING IN LUCAS-TVS LTD
The main purpose is to provide adequate manpower with appropriate skills
for the operations of the factory.
This covers manpower-planning exercises relating to all categories of
employees A1 to A6, WG1 to WG12 and SG1 to SG7.
Manpower budget will be prepared during the month of January for each
accounting year April to March and submitted to the management in the last
week of January for discussion and approval.
For this purpose the personnel department furnish particulars of their
requirements for the following accounting year – category wise together
with justification therefore, at least three months before the end of
accounting year.
In respect of categories covered by the wage settlement with the union
(WG1-WG12 and SG1-SG7) the requirements of the departments or the
departments together with their justification will be forwarded to MSE.
MSE in consultation with the department manager and EVP-HR would
prepare manpower budget for all jobs in the above categories.
For supervisor’s categories (A1- A6) the EVP-HR manager in
consultation with departmental manager would prepare manpower budgets
on the annual basis for the accounting year and submit the same to the
management.
Once the manpower budget has been approved by the management
that would form the basis for the personnel department with regard to
recruitment/ transfers/promotions/up gradation of employees.
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However in the case of recruitment not provided for in the budget the
department manager may furnish to the EVP-HR details of his requirements
with justification for the same. The EVP-HR will examine the same in
consultation with the MSE and submit to the management his
recommendations for approval.
The personnel department and the departments concerned will work
out a schedule for filling up the vacancies. A copy of the manpower budget
will be furnished to the factory administration for its reference.
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CHAPTER V
COMPARITIVE-ANALYSIS OF APPRENTICES
STRENGTH OF THE APPRENTICES IN L.TVS BRANCHES:
CATEGORIES L.TVS PADI L.TVS
PONDY
IJL
Act
Apprentices
(ITI)
115 8 -
Technician
Apprentices
(Diploma)
329 175 4
Short Term
Trainees
336 - 24
Total 780 183 28
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STIPEND RATES FOR ITI/ DIPLOMA/ SHORT
TERMTRAINEES AT TVS GROUP COMPANIES
Group
Companies
ITI Diploma S.T.Trainee
ITI
S.T.Trainee
Diploma
Lucas-TVs, Padi 1350 2000 3200 3500
Lucas –TVs,
Pondy
1090 NA 2100 NA
INEL 1090 NA 2500 NA
IJL 1020 NA NA NA
Delphi-TVs NA 1500 NA 3150
Sundaram
Clayton
1100 2100 2615 2715
Sundaram
Fasteners
1090 NA 2900 NA
Brakes India Ltd NA NA NA NA
Wheels India Ltd 1090 1400 2500 3000
Sundaram Brake
linings
1090 NA 2800 NA
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WELFARE PACKAGE PROVIDED TO APPRENTICES AT
L.TVS GROUP COMPANIES
Welfare
Activities L.Tvs, Padi L.Tvs, Pondy IJL
Act.
App
Dip.
App
S.T.T Act.
App
Dip.
App
Dip.
App
S.T.T
Canteen
(BF/
Lunch)
(Rs)
0.80
0.80
0.80
2.00
2.00
4.50
4.00
Canteen
(Snacks)
(Rs)
6.15
6.15
6.15
Free
Free
Above rate
includes snacks
Uniform
(No. Of
sets)
2
2
-
2
2
-
-
Shoes
(No.of
pairs)
1
1
1
1
1
-
-
Socks
(No.of
pairs)
2
2
2
1
1
-
-
Transpo
rt
Facility
No
No
No
No
No
Yes
-
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CHAPTER VI
RESEARCH METHODOLOGY
RESEARCH DESIGN:
The plan of the study is formulated before undertaking the research work.
The function of the research design is to provide for the collection of
relevant evidence with minimal expenditure of effort, time and money. The
following points were considered while preparation of the research design:
● The means of obtaining the information.
● The time available for the research.
● Explanation of the way in which selected means of obtaining
information will be organized and the reasoning leading to the selection.
TYPE OF RESEARCH STUDY
In this study, Descriptive research design was been used; the major purpose
of this research design describes the state of affairs, as it exists at present. A
descriptive study may be concerned with attitudes or views of people
towards anything. This research design has been chosen to find out the
supervisors opinion on the apprentices given to their department.
DATA COLLECTION:
The next stage of research is gathering the relevant information so as to
achieve the objective of the study. All the data collected are said to the
primary data. There are several ways of collecting the appropriate data,
which differ considerably in context of time and other resources. The
objective of this study required a data collection that would facilitate to have
a direct contact with the employees, keeping these aspects and the objectives
of the study in the mind Questionnaire was selected as the apt method for
data collection.
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QUESTIONNAIRE DESIGN:
► The questionnaire was administered through personal interview.
► The questionnaire design was a structured and undisguised.
► Both open and close-ended questions were used.
► It was designed by keeping in mind the broad and specific
Objectives of the study.
The questions were aimed to get:
● Basic information about the educational qualification and duration of
service of the employees.
● To know about the apprentices work efficiency in the department.
● To find out which category of apprentices are preferred more in each
department.
● To find out the effectiveness of the current manpower planning
system.
STATISTICAL TOOL USED
☻ TEST FOR PROPRTIONS
☻ SUMMATED SCALES or LIKERT – TYPE SCALES
TEST FOR PROPORTIONS
Hypothesis testing addresses the important question of how to choose
among alternative proportions while controlling and minimizing the risk of
wrong decisions.
Depending upon the nature of the research study, the need for a
hypothesis will be explained. For instance, in studies concerned with the
basic objective of finding out or explaining the relationship between two or
more variables, hitherto unexplained or to be tested to prove, a hypothesis is
certainly required.
Hence, hypothesis is useful in the process of research though
formulating it need not be a pre-condition for conducting research.
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Testing Hypothesis:
Test of hypothesis could be explained through the following stages:
1) In the first stage, based on hunch or sample data a null hypothesis
[Ho] is
Formed.
2) The relevant technique for testing the null hypothesis is selected.
3) The level of significance is determined. That is, the level of accuracy
that the researcher desires to achieve in the process of testing the null
hypothesis is specified.
4) Degree of freedom is also determined. This refers to the extent to
which the sampling process is free from bias or prejudice. Depending
upon the technique and the size of sample, the degree of freedom will
be determined.
5) After subjecting the data to the selected statistical technique, the
calculated value would be obtained. This is compared with the table
value, of the selected technique to arrive at a conclusion. If the
calculated value exceeds the table value, then the null hypothesis is
rejected. When the calculated value is less than the table value, then
the null hypothesis is accepted implying that the difference is only to
sampling process and not significant.
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TEST FOR A SPECIFIED PROPORTION
A random sample of size n>30 with sample proportion p are drawn from
a large population. We want to test the hypothesis that the populations
proportion P has a specified value Po.
Procedure for testing:
Ho : P=Po
H1 : P= Po (two tail test)
For a large n, the sampling distribution is approximately normal and the
test statistic is given by
Z = p –Po/ S.E of p
The S.E of p is given by PoQo/n when Ho is true.
Inference:
If the calculated value of Z > 1.96, Ho is rejected at 5% level
If Z > 1.96, Ho is rejected at 5% level.
If Z <2.58, Ho is accepted at 1% level
If Z >2.58, Ho is rejected at 1% level
Note
One tail test (right tail test or left tail test ) can be described exactly on the
same lines as in the case of specified mean.
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Summated Scales Or Likert- type Scales:
Summated Scales or Likerts type scales are developed by utilizing the item
analysis approach wherein a particular item is evaluated on the basis of how
well it discriminates between those persons whose total score is high and
those whose score is low.
Thus summated scales consist of a number of statements, which express
either a favorable or unfavorable attitude towards the given object to which
the respondent is asked to react. The respondent indicates his agreement or
disagreement with each statement in the instrument. Each score is given a
numerical score, indicating its favorableness or unfavorable ness, and the
scores are totaled to measure the respondent’s attitude. In a Likerts scale, the
respondent is asked to respond to each of the statements in terms of several
degrees, usually 3, 5, or 7-degree scale can be used. In this study we have
chosen 3-degree scale. Illustrated as under:
Very much-satisfied Satisfied Not satisfied
3 2 1
This way the instrument yields a total score for each respondent, which
would then measure the respondent’s favorableness towards the given point
of view.
LIMITATION OF THE PROJECT:
► Most of the employees feared that their questionnaires might be
reviewed by their superiors that might result in negative consequences
and therefore some answers were not objective.
► Time constraints for the employees for answering the questionnaire was
real problem as they were under pressure in order to meet the cycle time.
► Only 3 respondents have answered for the open question from the total
respondent, so we couldn’t know the view of every respondent.
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ANALYSIS I
Test For Proportion -I
Statement
The apprentices in the department provide good suggestion or Better
suggestion is equal to 50%.
P = ½ n = 50 (Total Sample Size)
Q = 1 – P
= 1 – ½
= ½
P1 =26/50
= 0.52
P2 = 24/50
= 0.48
Ho – There is no significant difference between the good suggestion or better
suggestion given by the apprentices in the department.
H1 – There is significant difference between the good suggestion or better
suggestion given by the apprentices in the department.
Z = P1 - P2 / √ (P*Q) * (1/n1 +1/n2)
= 0.52 - 0.48 / √ (1/2*1/2) * (1\50+1/50)
= -0.04 / 0.1
= 0.4
Therefore Z Value is 0.4
Tabulated Value of Z at 5%Level of significance is 1.96
Therefore Z Calculated Value 0.4 < Z Tabulated Value 1.96
Ho IS Accepted
DECISION:
There is no significant difference between the good suggestion or better
suggestion given by the apprentices in the department.
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Test For Proportion -II
Statement
Whether the apprentices complete their assigned task well within time or
delay some time is equal to 50%.
P = ½
n = 50 (Total Sample Size)
Q = 1 – P
= 1 – ½
= ½
P1 = 9/50
= 0.18
P2 = 19/50
= 0.38
Ho – There is no significant difference between whether the apprentices
complete their assigned task well within time or some time delay.
H1 – There is significant difference between whether the apprentices
complete their assigned task well within time or some time delay.
Z = P1 - P2 / √ (P*Q) * (1/n1 +1/n2)
= 0.18 – 0..38 / √(1/2*1/2) * (1/50 + 1/50)
= -0.2 / 0.1
= -2
Therefore Z Value is -2
Tabulated Value of Z at 5%Level of significance is 1.96
Therefore Z Calculated Value -2 > Z Tabulated Value 1.96
Ho IS Rejected
Decision:
There is no significant difference between whether the apprentices complete
their assigned task well within time or some time delay.
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CHAPTER VIII
ANALYSIS II Likerts – Type Scale -I
Opinion of the supervisors towards requirement of the apprentices.
Scale Opinion No. Of Respondents
3 Highly adequate 7
2 Adequate 39
1 Inadequate 4
50
7 39 4
3 2 1
Calculation
Highly adequate = 3*50 =150
Adequate = 2*50 = 100
In adequate = 1*50 = 50
= 7(3) + 39(2) + 4(1)
=21 + 78 + 4
=103
Decision
As the calculated value crosses 100 marks, it is clearly evident that the
apprentices given for the production activity in the department is adequate.
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LIKERT’S – TYPE SCALE -II
Opinion of the supervisors regarding absenteeism of the apprentices in the
department.
Scale Opinion No. Of Respondents
3 High Absenteeism 6
2 Average Absenteeism 11
1 Low Absenteeism 33
TOTAL 50
6 11 33
3 2 1
CALCULATION
HIGH ABSENTEEISM =3 * 50 =150
AVERAGE ABSENTEEISM = 2 * 50 =100
LOW ABSENTEEISM = 1 * 50 = 50
= 6(3) + 11(2) + 33(1)
= 18 + 22 +33
= 73
DECISION:
As the calculated value crosses the 50 marks, it is clearly evident that the
absenteeism by apprentices is very low in the department.
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CHAPTER IX
TABULATION
Table :1(Vide Annexure I, Page )
Educational Qualification of Supervisors
Above table infers that out of 100% of the respondent 12% of the
supervisors are qualified as postgraduate and 58% are qualified as
graduates and rest 30% of them are diploma holder.
Table:2(Vide Annexure II, Page )
WORK EXPERIENCE
Above table projects that 12% of the supervisors have got work
experience of less than 5 years, 58% of the have got work experience
from 5-10 years, 22% of them have got work experience from 10-15
years and rest of the respondent have got more than 15 years of work
experience in the company.
S. No. Qualification No. Of respondents Percentage
1 Post Graduates 6 12%
2 Graduates 29 58%
3 Diploma 15 30%
Total 50 100%
S. No. Experience No. of respondents Percentage
1 < 5 Years 6 12%
2 5 – 10 Years 29 58%
3 10 – 15 Years 11 22%
4 > 15 Years 4 8%
Total 50 100%
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Table:3 (Vide Annexure III, Page )
ADEQUACY OF THE APPRENTICES
Above table describes that14% of the supervisors have responded that the
present available apprentices in the unit are highly adequate, 78% of the
supervisors have responded that it is adequate and 8% of the supervisors
have responded as inadequate in their unit.
Table: 4 (Vide Annexure IV, Page )
EFFICIENCY OF THE APPRENTICES
From the above table it is observed that 78% of the supervisors have
responded that the diploma apprentices perform an efficient work in the
unit, 20% of them responded that short term trainees perform an efficient
work and only 2% of them have responded that it apprentices do the
efficient work in the unit.
S. No. Criterion No. of respondents Percentage
1 Highly Adequate 7 14%
2 Adequate 39 78%
3 Inadequate 4 8%
Total 50 100%
S. No. Category No. of respondents Percentage
1 ITI apprentices 1 2%
2 Diploma apprentices 39 78%
3 Short term trainees 10 20%
Total 50 100%
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Table:5 (Vide Annexure v, Page )
PREFERENCE OF THE APPRENTICES
Above table represents that the apprentices are preferred only by 4% of
the total supervisors. Diploma apprentices are preferred by 74% of the
supervisors in their unit and the rest 22% of the supervisors prefers short-
term trainees.
Table:6 (Vide Annexure VI, Page )
SKILL POSSESED BY APPRENTICES
Above table infers the information given by the supervisors as to the
skills of the apprentices, where in 4% of the supervisors have stated that
the apprentices provided to them are highly skilled, 90% of them
responded as the apprentices are semi skilled and 6% of them responded
as unskilled apprentices.
S. No
Category No. Of. respondents Percentage
1 ITI apprentices 2 4%
2 Diploma apprentices 37 74%
3 Sort term trainees 11 22%
Total 50 100%
S. No. Particulars No. Of. respondents Percentage
1 Highly Skilled 2 4%
2 Semi-Skilled 45 90%
3 Unskilled 3 6%
Total 50 100%
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Table:7 (Vide AnnexureVII, Page )
COMPLETION OF THE WORK
From the above table it is observed that 18% of the supervisors have
responded that the apprentices in their unit Completes the task well
within time, 44% of them responded that the apprentices completes their
task just entire and 38% have responded that the completed by the
apprentices is been delayed sometimes.
Table: 8 (Vide Annexure VIII, Page )
PROVIDING APPRENTICES ON TIME
Above table projects 74% of supervisors have responded that the
management provides apprentices sometimes prompt, 18% of supervisors
have responded that the management provides apprentices promptly and
8% of the supervisors are responded that the management provides the
apprentices sometimes late.
S. No. Criterion No. of respondents Percentage
1 Well within time 9 18%
2 Just on time 22 44%
3 Some time delay 19 38%
Total 50 100%
S. No. Criterion No. of respondents Percentage
1 Always prompt 9 18%
2 Sometimes prompt 37 74%
3 Sometimes late 4 8%
Total 50 100%
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Table:9 (Vide Annexure IX, Page )
SUGGESTION GIVEN BY APPRENTICES
Above table describes that 12% of the respondent have inferred that the
suggestion given by the apprentices are highly suitable, 80% of them
have responded that the they have suitable suggestion and 8% of the
supervisors have inferred that the apprentices give a suitable suggestion.
Table:10(Vide Annexure X, Page )
EFFECTIVENESS OF CURRENT MANPOWER PLANNING
Above table represents that 88% of the supervisors have stated that the
present manpower planning is an effective one and rest 12% of the
responded stated that it is not an effective one.
S. No. Criterion No. of respondents Percentage
1 Highly effective suggestions 6 12%
2 Suitable suggestions 40 80%
3 Not a suitable one 4 8%
Total 50 100%
S. No. Criterion No. Of respondents Percentage
1 Effective 44 88%
2 Ineffective 6 12%
Total 50 100%
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FINDINGS
☻ From the analysis it is been found that most of the supervisors are
graduates.
☻ It as been found that on an average most of the supervisors are
possessing 5-10 years of experience.
☻ It is seen that the work efficiency of the diploma apprentices are more
when compared to others.
☻ The supervisors prefer to have the diploma apprentices as they
perform well in the unit.
☻ In LUCAS TVS the apprentices are treated well with good stipend
rate when compared to other companies.
☻They provide free coat and shoes for the apprentices.
☻ It was found that LUCAS TVS is following TQM, TPM so as to
achieve good quality and maintenance.
☻ Mostly the diploma and short term trainees gives good suggestion
towards the improvement of the organization.
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CONCLUSION
The result and findings clearly exemplifies the fact that an in depth
research study has been conducted and all objectives set for this research
work has been fully accomplished.
From the comparative analysis of the stipend rate at various TVS
group companies, which is been found that Lucas- TVS is supreme to other
companies.
In TVS Company the manpower planning is been very successful,
this has been clearly proved by the result and analysis of effective manpower
planning with respect to apprenticeships.
In order to improve the manpower planning system, various
suggestions and recommendations have also been put forth in the research
study.
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SUGGESTIONS & RECOMMENDATION
It is advisable to the HR department to recruit diploma
apprentices.
The HR department should provide the right volume of the
apprentices at the right time that is required by the various
supervisors in their unit.
ITI apprentices must given extra training programme in order to
improve the working efficiency.
The company can provide an increase in the price money given
for the suggestion scheme to the apprentices in order to motivate
every apprentice to participate in the suggestion scheme.
The HR department must consult with the supervisors regarding
the requirement of the apprentices before allotting.
The Management could motivate the apprentices by providing
transport expenses.
The management should educate apprentices regarding the
safety measures to be followed at their work place.
The supervisors must move freely with their apprentices and
must understand their views in order to maintain a better
relationship.
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ANNEXURES I
(Vide Table:1,Page )
Educational Qualification
12%
58%
30%
0%
10%
20%
30%
40%
50%
60%
70%
Post Graduates Graduates Diploma
Qualification
Perc
enta
ges
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ANNEXURES II
(Vide Table:2,Page )
Work Experience
12%
58%
22%
8%
0%
10%
20%
30%
40%
50%
60%
70%
< 5 Years 5 - 10 Years 10 - 15 Years > 15 Years
Experience
Perc
enta
ges
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ANNEXURES III
(Vide Table:3,Page )
Requirement of Apprentices
Highly Adequate
14%
Adequate
78%
Inadequate
8%
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ANNEXURES IV
(Vide Table:4,Page )
Work Effectiveness
2%
78%
20%
ITI apprentices
Diploma apprentices
Short term trainees
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ANNEXURES V
(Vide Table:5,Page )
4%
74%
22%
0%
10%
20%
30%
40%
50%
60%
70%
80%
ITI apprentices Diploma apprentices Sort term trainees
Apprentices preferable in the unit
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ANNEXURES VI
(Vide Table:6,Page )
4%
90%
6%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Highly Skilled Semi-Skilled Unskilled
Skills possessed by apprentices
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ANNEXURES VII
(Vide Table:7,Page )
Completion of given task
18%
44%
38%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Well within time Just on time Some time delay
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Providing apprentices on time
Always prompt,
18%Sometimes late, 8%
Sometimes prompt,
74%
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ANNEXURES IX
(Vide Table:9,Page )
Suggestions given by the apprentices
12%
80%
8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Highly effective suggestions Suitable suggestions Not a suitable one
ANNEXURES I
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(Vide Table:1,Page )
ANNEXURES X
(Vide Table:10,Page )
Effectiveness of current manpower planning
88%
12%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Effective Ineffective
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BIBLIOGRAPHY
1) P.C.TRIPATI : PERSONNEL
MANAGEMENT
2) KOTHARI C.R : RESEARCH
METHODOLOGY
3) P.R.VITTAL : QUANTITATIVE
TECHINIQUES
4) P.RAVILOCHANAN : RESEARCH
METHODOLOGY
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QUESTIONNAIRE
EFFECTIVE MANPOWER MANAGEMENT
FOCUSING ON APPRENTICES IN LUCAS- TVS Ltd.
1) NAME (OPTIONAL) :
2)CCNO ( OPTIONAL) :
3)DEPARTMENT :
4)EDUCATIONAL QUALIFICATION
a) Post graduate b) Graduate c) Diploma
5)How long have you been working in this company?
a)<5years b) 5-10years c) 10-15years d)>15years
6)Do you think that the apprentices given for your production activity is
adequate?
a)Highly adequate b) Adequate c)In adequate
7)According to you which group of apprentices work efficiently in your
department?
a) ITI apprentices b) Diploma apprentices c) Short term apprentices
8) Which category of apprentices would you prefer the most in your unit?
a)ITI apprentices b) Diploma apprentices c) Short term apprentices
9) Do you think that the apprentices allotted to you posses the necessary
skills for executing the tasks required by you?
a) Highly skilled b) Semi skilled c) Unskilled
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10) Are the apprentices able to complete their assigned task within the
stipulated time period?
a) Well within time b) Just on time c) Some time delay
11)Does the management provide you with apprentices at the appropriate
time?
a)Always prompt b) Some times prompt c) Some times late
12)Do the apprentices in your department give you a suitable suggestion
towards the improvement of the organization?
a) Highly effective suggestion b)Good suggestion c) Better suggestion
13) Do the apprentices participate towards the suggestion scheme
effectively? Rate it?
a) Below 25% b) 25%to 50% c)50%to 75% d) above75%
14) Whether there is more absenteeism in the department by the apprentices
due to their health condition?
a) High absenteeism b) Average absenteeism c) Low absenteeism
15) Suggest any measures for effective utilization of apprentices?
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