a study on icon arrangement by smartphone users (full paper at chi 2013)

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A Study on Icon Arrangement by Smartphone Users Matthias Böhmer and Antonio Krüger Ubiquitous Media Technologies Lab DFKI GmbH // Saarland University

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The number of available mobile applications is steadily increasing. People have rapidly adopted application stores as means to customize their devices with various functionalities that go beyond communication. Understanding the principles of mobile application usage is crucial for supporting users within this new ecosystem. In this paper, we investigate how people organize applications they have installed on their devices. We asked more than 130 participants for their habits for icon arrangement and collected more than 1,400 screenshots of their devices’ menus to further ground our findings. Based on this data we can distinguish five different concepts for arranging icons on smartphone menus, e.g. based on application usage frequency and applications’ functional relatedness. Additionally, we investigated how these concepts emerge in relation to frequency of application installations, removals and icon rearrangements, as well as users’ experience levels. Finally we discuss implications for the design of smartphone launchers, and highlight differences to icon arrangement on stationary computers.

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Page 1: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

A Study on Icon Arrangement by Smartphone UsersMatthias Böhmer and Antonio KrügerUbiquitous Media Technologies LabDFKI GmbH // Saarland University

Page 2: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

30y ago

Page 3: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

evolution

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today

Page 5: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

today

Page 6: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

today

Page 7: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

How do people arrange their icons?

Page 8: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

- Barreau and Nardi, 1995 [2]- Studies on file organization on stationary computers- People put icons to special places

- Shipman et al., 1995 [23]- People create implicit structures

when manipulating layouts

- Ravasio et al., 2004 [20]- People cluster documents by their types- People dedicate screen areas to different purposes

- Ziefle and Bay, 2004 [27]- People built mental models of their phone menus

Related work

Ravasio et al. 2004 [20]

Page 9: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

Study

Page 10: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

Study method

Quantitative data, e.g.- number of apps- number of folders- number of icons on page- x/y position of icons

Qualitative data- participants‘ experience levels- concepts of icon arrangement- participants labeled with

oncepts„most used apps first page, groups of apps 2nd space, then games“

„most-used items should be on the first page, otherwise I try to group items (e.g., news outlets together)“

...

1

2

Screenshot Study

grounded theory

majority rule

template matching

Page 11: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

- 132 people have sent 1,486 screenshots- 22 women, 108 men, 2 unknown- 106 iPhone users, 26 Android users- Mean age was 28.3 years (SD 8.5)- 60.5% Germany, 11.4% USA, 4.5% UK

- We cleaned the data set- We removed „Jailbreaks“ and iPod touch- 127 participants in final data set

Characteristics of data set

Page 12: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

Findings

Page 13: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

5 concepts for arranging

Usage-based icon arrangement

Relatedness-based icon arrangement

Usability-based icon arrangement

Aesthetics-based icon arrangement

External concepts for icon arrangement

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ABC123...

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Page 14: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

Example

„I try to checkerboard alternate colors [...] most icons are blue, so on my first page of icons it alternates between blue and brown and I try to keep that consistency“ (aesthetics-based)

Page 15: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

Example

„I try to checkerboard alternate colors [...] most icons are blue, so on my first page of icons it alternates between blue and brown and I try to keep that consistency“ (aesthetics-based)

Page 16: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

Co-occurrences of concepts(1) (2) (3) (4) (5)

(1) usage-based

(2) relatedness-based

(3) usability based

(4) aesthetic-based

(5) external concepts

62 % 28 % 6 % 2 % 4 %

28 % 60 % 6 % 3 % 3 %

6 % 6 % 9 % 2 % 0 %

2 % 3 % 2 % 5 % 0 %

4 % 3 % 0 % 0 % 9 %

- Usage-based and relatedness-based most used- Participants applied hybrid concepts

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Impact of concept on layoutN

umbe

r of

app

icon

s on

1st

pag

e 20

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0

Frequency12 10 8 6 4 2 0

Num

ber of app icons on 1st page

20

15

10

5

0

Frequency121086420

Not usage based-concept Usage-based concept

Seite 1

More app icons on first page when applying usage-based concept

* iP

hone

dat

a on

ly

More folder icons on first page when applying relatedness-based concept

Num

ber

of f

olde

r ic

ons

on 1

st p

age

14

12

10

8

6

4

2

0

Frequency25 20 15 10 5 0

Num

ber of folder icons on 1st page

14

12

10

8

6

4

2

0

Frequency2520151050

Relatedness-based conceptNot relatedness-based concept

Seite 1

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Context-related folders

Locations (e.g. cities, countries)

Activities (e.g. shopping, watching TV, traveling)

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Grouping of apps into folders

People cluster follow-up apps- Camera apps w/ photo editing apps - Shopping apps w/ payment apps

People cluster similar apps- Apps for sending text messages- Dictionaries- Music- Games

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Android specific results

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Difference in icons and widgets- People put app icons to bottom- People put widgets to top

Page 21: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

Other specific reasons

- Have as few pages as possible for less browsing- One user tries to „put games in the back and

work apps to front, because it‘s a work iPhone“- Users have dedicated places for unused apps

- For apps that „are never used but might come in handy some day“

- „Land of misfit apps“- „Silly apps“

Page 22: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

Discussion + Implications

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Discussion

- Better support for icon arrangement required- Context-aware menus should use level of pages- Locations of app icons can be exploited

to infer information about applications

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Model for design of launchers

- General model for the design of launcher menus: three zones that should fit to all users

most used apps clusters of related apps

„land of misfit apps“

Page 25: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

Conclusion

Page 26: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

- Study about icon arrangement on smartphones- Five concepts (most users apply concepts

based on usage frequency and app relatedness)

- Implications for the design of launcher menus (support, context awareness, common model)

- Data is available (see paper for URL)

Conclusion

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Page 27: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

ABC123...

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A Study on Icon Arrangement by Smartphone Users

Matthias Bö[email protected]://bit.ly/iconstudy

Five concepts (most users sort icons based on usage frequency and app relatedness)Implications for the design of launcher menus (support, context awareness, common model)

Page 28: A Study on Icon Arrangement by Smartphone Users (Full paper at CHI 2013)

Thank you!

Computer from The Noun Project

Smartphone designed by James Fenton from The Noun Project

Sergi Delgado, from The Noun Project

Tyler Sall, from The Noun Project

Marcio Duarte, from The Noun ProjectLocation designed by John Caserta from The Noun Project