a study on icon arrangement by smartphone users (full paper at chi 2013)
DESCRIPTION
The number of available mobile applications is steadily increasing. People have rapidly adopted application stores as means to customize their devices with various functionalities that go beyond communication. Understanding the principles of mobile application usage is crucial for supporting users within this new ecosystem. In this paper, we investigate how people organize applications they have installed on their devices. We asked more than 130 participants for their habits for icon arrangement and collected more than 1,400 screenshots of their devices’ menus to further ground our findings. Based on this data we can distinguish five different concepts for arranging icons on smartphone menus, e.g. based on application usage frequency and applications’ functional relatedness. Additionally, we investigated how these concepts emerge in relation to frequency of application installations, removals and icon rearrangements, as well as users’ experience levels. Finally we discuss implications for the design of smartphone launchers, and highlight differences to icon arrangement on stationary computers.TRANSCRIPT
A Study on Icon Arrangement by Smartphone UsersMatthias Böhmer and Antonio KrügerUbiquitous Media Technologies LabDFKI GmbH // Saarland University
30y ago
evolution
today
today
today
How do people arrange their icons?
- Barreau and Nardi, 1995 [2]- Studies on file organization on stationary computers- People put icons to special places
- Shipman et al., 1995 [23]- People create implicit structures
when manipulating layouts
- Ravasio et al., 2004 [20]- People cluster documents by their types- People dedicate screen areas to different purposes
- Ziefle and Bay, 2004 [27]- People built mental models of their phone menus
Related work
Ravasio et al. 2004 [20]
Study
Study method
Quantitative data, e.g.- number of apps- number of folders- number of icons on page- x/y position of icons
Qualitative data- participants‘ experience levels- concepts of icon arrangement- participants labeled with
oncepts„most used apps first page, groups of apps 2nd space, then games“
„most-used items should be on the first page, otherwise I try to group items (e.g., news outlets together)“
...
1
2
Screenshot Study
grounded theory
majority rule
template matching
- 132 people have sent 1,486 screenshots- 22 women, 108 men, 2 unknown- 106 iPhone users, 26 Android users- Mean age was 28.3 years (SD 8.5)- 60.5% Germany, 11.4% USA, 4.5% UK
- We cleaned the data set- We removed „Jailbreaks“ and iPod touch- 127 participants in final data set
Characteristics of data set
Findings
5 concepts for arranging
Usage-based icon arrangement
Relatedness-based icon arrangement
Usability-based icon arrangement
Aesthetics-based icon arrangement
External concepts for icon arrangement
llll lllllllll
l ll l
ABC123...
=?
Example
„I try to checkerboard alternate colors [...] most icons are blue, so on my first page of icons it alternates between blue and brown and I try to keep that consistency“ (aesthetics-based)
Example
„I try to checkerboard alternate colors [...] most icons are blue, so on my first page of icons it alternates between blue and brown and I try to keep that consistency“ (aesthetics-based)
Co-occurrences of concepts(1) (2) (3) (4) (5)
(1) usage-based
(2) relatedness-based
(3) usability based
(4) aesthetic-based
(5) external concepts
62 % 28 % 6 % 2 % 4 %
28 % 60 % 6 % 3 % 3 %
6 % 6 % 9 % 2 % 0 %
2 % 3 % 2 % 5 % 0 %
4 % 3 % 0 % 0 % 9 %
- Usage-based and relatedness-based most used- Participants applied hybrid concepts
Impact of concept on layoutN
umbe
r of
app
icon
s on
1st
pag
e 20
15
10
5
0
Frequency12 10 8 6 4 2 0
Num
ber of app icons on 1st page
20
15
10
5
0
Frequency121086420
Not usage based-concept Usage-based concept
Seite 1
More app icons on first page when applying usage-based concept
* iP
hone
dat
a on
ly
More folder icons on first page when applying relatedness-based concept
Num
ber
of f
olde
r ic
ons
on 1
st p
age
14
12
10
8
6
4
2
0
Frequency25 20 15 10 5 0
Num
ber of folder icons on 1st page
14
12
10
8
6
4
2
0
Frequency2520151050
Relatedness-based conceptNot relatedness-based concept
Seite 1
Context-related folders
Locations (e.g. cities, countries)
Activities (e.g. shopping, watching TV, traveling)
Grouping of apps into folders
People cluster follow-up apps- Camera apps w/ photo editing apps - Shopping apps w/ payment apps
People cluster similar apps- Apps for sending text messages- Dictionaries- Music- Games
Android specific results
WidgetIcon
Rel
ativ
e y-
posi
tion
(0
: bot
tom
, 1: t
op) 1 ,00
,80
,60
,40
,20
,00
Seite 1
WidgetIcon
Rel
ativ
e y-
posi
tion
(0
: bot
tom
, 1: t
op) 1 ,00
,80
,60
,40
,20
,00
Seite 1
WidgetIcon
Rel
ativ
e y-
posi
tion
(0
: bot
tom
, 1: t
op) 1 ,00
,80
,60
,40
,20
,00
Seite 1
WidgetIcon
Rel
ativ
e y-
posi
tion
(0
: bot
tom
, 1: t
op) 1 ,00
,80
,60
,40
,20
,00
Seite 1
WidgetIcon
Rel
ativ
e y-
posi
tion
(0
: bot
tom
, 1: t
op) 1 ,00
,80
,60
,40
,20
,00
Seite 1
Difference in icons and widgets- People put app icons to bottom- People put widgets to top
Other specific reasons
- Have as few pages as possible for less browsing- One user tries to „put games in the back and
work apps to front, because it‘s a work iPhone“- Users have dedicated places for unused apps
- For apps that „are never used but might come in handy some day“
- „Land of misfit apps“- „Silly apps“
Discussion + Implications
Discussion
- Better support for icon arrangement required- Context-aware menus should use level of pages- Locations of app icons can be exploited
to infer information about applications
Model for design of launchers
- General model for the design of launcher menus: three zones that should fit to all users
most used apps clusters of related apps
„land of misfit apps“
Conclusion
- Study about icon arrangement on smartphones- Five concepts (most users apply concepts
based on usage frequency and app relatedness)
- Implications for the design of launcher menus (support, context awareness, common model)
- Data is available (see paper for URL)
Conclusion
ABC123...
=?llll lllllllll
l ll l
ABC123...
=?
llll lllllllll
l ll l
A Study on Icon Arrangement by Smartphone Users
Matthias Bö[email protected]://bit.ly/iconstudy
Five concepts (most users sort icons based on usage frequency and app relatedness)Implications for the design of launcher menus (support, context awareness, common model)
Thank you!
Computer from The Noun Project
Smartphone designed by James Fenton from The Noun Project
Sergi Delgado, from The Noun Project
Tyler Sall, from The Noun Project
Marcio Duarte, from The Noun ProjectLocation designed by John Caserta from The Noun Project