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How Intensivists Think Critical Thinking Strategies to Minimize Cognitive Errors in the ICU Richard M. Schwartzstein, MD Ellen and Melvin Gordon Professor of Medicine and Medical Education Associate Chief, Division of Pulmonary and Critical Care Medicine Director, ShapiroInstitute for Educationand Research Director, EducationScholarship,HarvardMedicalSchool A teaching hospital of Harvard Medical School Education is at the heart of patient care. COPYRIGHT

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Page 1: A teaching hospital of Harvard Medical School How ...meetingsyllabus.com/wp-content/uploads/2019/08/10-Schwartzstein… · A teaching hospital of Harvard Medical School Focus of Education

HowIntensivistsThink

CriticalThinkingStrategiestoMinimize

CognitiveErrorsintheICU

RichardM.Schwartzstein,MD

EllenandMelvinGordonProfessorofMedicineandMedicalEducation

AssociateChief,DivisionofPulmonaryandCriticalCareMedicine

Director,ShapiroInstituteforEducationandResearch

Director,EducationScholarship,HarvardMedicalSchool

A teaching hospital of

Harvard Medical School

Education is at the heart of patient care.

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Disclosures

Ihavenofinancialdisclosuresrelevanttothe

contentofthispresentation.

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Whatdirectionarewedriving?

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Sometimes,signshelp;othertimes…

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….signscanbeconfusing

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Case1

60yearoldmanarrivedisadmittedtotheICUwith

alteredmentalstatus(somnolent),smelledof

alcohol,driedemesisonhisshirt.Diminishedbreath

soundsbilaterally.

O2sat91%;ABG(21%O2):7.24/60/65

CXRmachineisnotavailable.

Resident:“Iwanttostartantibioticsforhis

aspiration.”

Yourresponse….

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Case1

1. Notallaspirationsrequire

antibiotics

2. Waitforafever

3. Hedidn’taspiratesignificantly

4. WaitforthechestX-ray

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Case1

1. Notallaspirationsrequire

antibiotics

2. Waitforafever

3. Hedidn’taspiratesignificantly

4. WaitforthechestX-ray

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Howdoyouthinkabouthypoxemia?

• Howdoyouthinkaboutthephysiologicalcausesof

hypoxemia(decreasedPiO2,alveolarhypoventilation,

V/Qmismatch,shunt,diffusionabnormality)?

• Isthereanabnormalalveolartoarterialoxygen

gradient?

O2sat91%;ABG(21%O2):7.24/60/65

NormalA-aDO2;hypoventilationiscauseofhypoxemia.

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Today’sObjectives:Attheendofthis

session,youshouldbeableto…

• Definetheelementsofcriticalthinkingandthedualprocessing

modelusedtodescribehowweapproachproblems

• Describecontributionofcognitivebiastoclinicalerrors

• Distinguishhypotheticaldeductivereasoning,commonlyusedin

clinicalpractice,frominductivereasoning,whichmaybeless

subjecttocognitivebiases

• Explaintheroleofuncertaintyinclinicalreasoning

• **Forthoseofyouwhoteach,describestrategiesforhelping

yourlearnerdevelopcriticalthinkingskills

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Whatiscriticalthinking?

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AnExperiment

Takeoutapieceofpaper….

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Whoisthis?

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WRITEDOWNYOURANSWER

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Whoisthis?

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WRITEDOWNYOURANSWER

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TheLimitsofPatterns

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Whatisthediagnosis?

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NeuralActivationofPatternRecognitionMeloM,etal.,PLoSONE6(12):e28752, 2011

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YourExperienceofMedicalSchool?

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FocusofEducation

Educationinuniversitiesinthefuture“willbemore

abouthowtoprocessanduseinformationand

lessaboutimpartingit.…inaworldwherethe

entireLibraryofCongresswillsoonbeaccessible

onamobiledevice…factualmasterywillbecome

lessandlessimportant.”

LarrySummers,NYTimes,Jan22,2012

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Thinking!

upthebarconsulting.com

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Uncertainty

“Asfarasthelawsofmathematics referto

reality, theyarenotcertain;andasfaras

theyarecertain, theydonotrefertoreality.”

---AlbertEinstein

“Allunderstanding isprovisionalandsubject

tocontinualadjustment.”

--- AtulGawande

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TheBrainHatesUncertainty

(andcanleadtocognitivebias)

“Themindisdesignedtomakethebest

possiblecaseforagiveninterpretation

ratherthanrepresentalltheuncertainty

aboutagivensituation.”

--- AmosTversky

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Howwethink…DualProcessing

• Consciousthought

• Unconsciousthought

–CognitiveBiasesCOPYRIGHT

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JudgmentUnderUncertaintyTverskyandKahneman,Science,1974

“…peoplerelyonalimited

numberofheuristicprinciples

whichreducethenumberof

complextasksofassessing

probabilities…tosimpler

judgmentaloperations”which

can“leadtosevereand

systemicerrors.”

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DualProcessingModelofThinking

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Inductivevs.deductivereasoning

• Mostdoctorslearnthehypothetico-deductive

approachtopatientcare-- clinicalreasoning

– Withafew“facts”createadifferentialdx

– Statewhatyouknowaboutthosediagnoses

andseehowwellthedatafit.

• Inductiveapproach(taughttoengineers)– critical

thinking

– Create“basic”ormechanistichypotheses

beforecreatingddx

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ThinkingApproaches

Hypothetico-deductive

FewFacts

ê

DifferentialDX

ê

Deducewhatyouknowabout

diseases

ê

Matchpatienttodiseases

Inductive

Collectmanyfacts

ê

Mechanistichypotheses

ê

Morefacts;test

hypotheses

ê

Finaldiagnosis

Potter et al. Med Ed 2010

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ClinicalReasoning:OverlappingConcepts

Inductive

Thinking

Hypothetico-

deductive

Reasoning

EBMClinical

Epidemiology

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Diagnosisvs.Hypothesis

• Diagnosis: “theactofidentifyingadisease

fromitssignsandsymptoms”

• Hypothesis: “atentative assumptionmade

inordertodrawoutandtestitslogicalor

empiricalconsequences”

Merriam-Webster dictionary

Doesitmatterwhichwordyouuse?

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DiagnosticMalpracticeCases

Themajorityofdiagnosticmalpractice

cases(misseddiagnoses)donotinvolve

esotericcases;rather,theyaredueto

commondiagnosesthatwerenot

consideredbythedoctor….i.e.,theyare

theconsequenceofthinkingproblems

notknowledgeproblems.

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Aphonecallatnight….PatientwithhxofCADandHFrEFadmitted2daysago

withbleedingulcer.Endoscopyshowedlargeulcerin

fundus:visiblevesselbutnoactivebleeding.Now

patientlightheaded.BP60systolic(baseline110/80).

Extremitiescool;poorcapillaryrefill.Hctstable.

Norepistarted.HR110à 140.NochangeinBP.

Phenylephrineadded.ECG:sinustachy;chronicST-T

wavechanges;moreprominentSTdepression.

“Ithinkthepatientisincardiogenicshockandneeds

urgentcathoranintra-aorticballoonpump.”

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YourAnswer

1. Consultcardiologyandcallmeafter

youspeaktothem.

2. Getanechocardiograminstead.

3. Whydoyouthinkit’scardiogenic

shock?

4. Whyareyoucallingme?

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YourAnswer

1. Consultcardiologyandcallmeafter

youspeaktothem.

2. Getanechocardiograminstead.

3. Whydoyouthinkit’scardiogenic

shock?

4. Whyareyoucallingme?

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InitialReasoning….

• Patienthashistoryofheartproblems;probablyhavinganacuteMI.

• Clinicalexamsuggests SVRishigh,consistentwithcardiogenic shock.

• Hematocrit isstable;Idon’tthinkthisisbleeding.

Youaretheattending.Howdoyourespond?

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Gettheresidentto“worktheproblem”

• Gothebedsidewiththeresident.

• MAP– CVP=QXSVR

• Whatdoyouknowaboutbloodpressurecontrol?HowdoesthathelpyouthinkaboutlowBP?

• Questions:

– Hascontractility,preload,orRVafterloadchanged?

– WhydoesHctfallwithanacuteGIbleed?

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WhatQuestionsDoYouAsk?

• Why?How?Tellmehowyouthinkabout

thisproblem?Drivethelearner(andyourself)

todoinductivereasoning.

• WhatdoyouknowaboutX?

• Worrylessaboutthe“what isthis?”and

moreabout“whyisthishapping?”

• “Youknowmorethanyouthink!”

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Backtothecase…

Norepinephrinehasn’thelped!I’mafraid

togivefluidsgiventhispatient’shistoryof

heartfailure.Ireallythinksheneedsam

emergentcath.”COPYRIGHT

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KnowledgeandCognitiveBiases

• Cognitive biasandcognitivedispositions torespond

• Metacognition:thinkabout howyouarethinking

• Calltheseoutwhenyouseethem

• Availability bias -probabilityassignedbasedoneaseofrecallofspecificexamples

• Confirmationbias -selectivelyacceptingorignoringdata

• Anchoringbias -defendyourposition

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Acad Emerg Med

2002;9:1184-1204

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Backtothecase…

• ExamshowsflatJVP;no

orthopnea.

• Inotropesaddlittlewhen

LVEDVislow

• Fluidsgiven;blood

orderedfromtheblood

bank.Bloodpressure

improves.Hematocrit

falls6pointswithfluids.

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Skills- Formulationofhypotheses

• Howyouposequestions

– Goingfromtheparticular tothegeneral(induction): “iftheyhaveX(flatJVP),whatisittellingme?”

– Aretheytestable?“IpredictY(improvedBP;lowerHct)willhappen(ifIgivecrystalloid).”

– Revisingwithnewdata

• Identifyingthekeyissues

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ExpertiseandCreativity

www.nwlink.com

Canyoucreatea

solutiontoa

problemyou

haven’t seen

before?

Creating

Evaluating

Analyzing

Applying

Understanding

Remembering

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Routinevs.AdaptiveExpertMylopoulosM,RegehrG.MedEd2007

• RoutineExpert

– Seesnovelproblemandadaptproblemtothesolutionwithwhichtheyarecomfortable

– Characterizedbyspeed,accuracy,automaticity

• AdaptiveExpert

– Usesnewproblemaspointofdepartureforexploration;expandknowledgeandunderstanding

– Characterizedbyinnovation,creativity

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HowDoYouThinkabout

“PhysicalDiagnosis”

• Distinctionbetween“physicalexam”and

“physicaldiagnosis”

• Inductivevs.hypothetico-deductivemodel

ofteachingandlearning

– Cluesvspatterns

– Mechanisms vs.diagnoses

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BedsideEvaluation

Reinforcefundamental

conceptsas

manifestedinphysical

exam(anatomy,

physiol,biochem)

• JVP

• SignsofO2delivery

• CardiacGallops

• Respiratorypatterns

Whatdoesthesign“mean”rather

thanwhatdxisit

• Wheeze=turbulentflow,

narrowedairwayratherthan

“asthma”

• Edema=increasedtotalbody

volume,increasedvenous

pressure,ordecreasedoncotic

pressureratherthan“CHF”

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ConceptMapsGuerrero,AcadMed2001;76:385

• Graphicdevicestorepresentrelationshipsbetweenmultipleconcepts

• Reinforcemechanisticthinking

• Makelinksexplicit

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Pancreatitis

Inflammatoryresponse/

cytokineRelease

Increasedvascular

permeability

Third-spacingIncreasedabdominal

pressures

Decreased

preload

Decreased

CO

Decreasedchest-wall

compliance

Increased

ADH

IncreasedPalv

Increaseddeadspace

IncreasedNa

Decreased

insulin

Hypovolemia Increased

glucose

Decreased

DO2

Increased

sympathetic

activation

IncreasedHR

Increased

anaerobic

metabolism

Increased

lactate

IncreasedPaCO2

Hypotension

Acidemia

Acute

kidney

injury

Decreased

calcium

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Pancreatitis

Inflammatoryresponse/

cytokineRelease

Increasedvascular

permeability

Third-spacingIncreasedabdominal

pressures

Decreased

preload

Decreased

CO

Decreasedchest-wall

compliance

Increased

ADH

IncreasedPalv

Increaseddeadspace

DecreasedNa

Decreased

insulin

Hypovolemia Increased

glucose

Decreased

DO2

Increased

sympathetic

activation

IncreasedHR

Increased

anaerobic

metabolism

Increased

lactate

IncreasedPaCO2

Hypotension

Acidemia

Acute

kidney

injury

Decreased

calcium

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Academic Medicine 2014COPYRIGHT

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Milestones• Coreelements

– Metacognition:reflectonone’sthinking;knowledgeof

cognitiveprocesses

– Attitudes:seeksfeedback;curiosity

– Skills:togglebetweensystem1and2;inductive

reasoning;canmakelinkagesbetweenconcepts

• 5Stages

– Unreflective -- Advanced

– Beginning -- Accomplished

– Practical

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Case370year-oldmanadmittedwithfatigue,severaldaysof

nauseaandvomitingandincreasingdyspnea.Noted

chillsathome.HassevereCOPDandmildchronic

kidneyinjury(Creat2).

Exam:mildlyconfused;temp101.ChestwithlargeAP

diameter;diminishedbreathsoundsbilaterally;no

wheeze.JVP8cm.PMInotdisplaced.Nogallop.Abd:

soft,non-tender.Liverandspleennotenlarged.Extrem:

erythemaofrightleg.

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Case3- continued

Labs:

Hct31,WBC10.5

Na135,K5.2,Cl85,HCO325

BUN90,Creat4.5

Shouldyoustartsteroidsandnebulizers?

Otherthoughts?

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“Worktheproblem”

• Gothebedside.

• Howdoyouthinkaboutdyspnea?

• Whydopeopleincreasetheirventilation?

• Howdoyouassess theacid-base statusofthepatient?

• Ifthepatienthyperventilates, whywillthatchangelungvolumesandworkofbreathinginapatientwithCOPD?

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Case3- continued

Labs:

Hct31,WBC10.5

Na135,K5.2,Cl85,HCO325

BUN90,Creat4.5

Whennormalisnot“normal”!

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StrategiesforCriticalThinking

• Askquestionstostimulateinductivereasoningbased

onfundamentalphysiological/pathophysiological

concepts.

• Lookforcognitivebiases;areyou(oryourresident,NP,

etc.)usingSystem1orSystem2thinking?

(metacognition)

• Thinkof“physicaldiagnosis”ratherthanphysicalexam

• Consideruseofconceptmapsiftroublemaking

connectionsbetweendatainhistory,exam,labs.

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Summary• ClinicalReasoning:likelyacontinuumbetweentype1

andtype2thinking

• Fortype2thinkingtobe“faster”,youneedtopractice

it,evenwhenitisnotabsolutelyneeded

• InductivereasoningmayprovidebroaderDDXandless

susceptibilitytocognitivebiases

• Considerclinicalreasoningthatfocusesonhypotheses

ratherthandiagnosesandacknowledgesuncertainty.

• “Conceptmaps”mayhelpyouengageinanalytical

approachestopatientproblems

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