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TRANSCRIPT
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The results are in—and 2016 was not just a banner year for Hyundai Motor America, but also for the sales team members who made that record-breaking year possible.
You’ll find the names of the #1 sales consultants and managers nationally and by region, as well as the top overall Platinum, Gold, Silver and Bronze winners, on pages 6 and 7 of this month’s Sales Edge.
One name jumped out at us as we were looking at this year’s results: Stephen Harrington of Coconut Creek Hyundai in Coconut Creek, Florida. With 362 Hyundai units delivered, Steve was one of the Top Ten Gold sales consultants of 2016—and was one of the Top Ten Silver members in 2015 (332 sales) after being one of the Top Ten Bronze members the year before that (with 246 sales). In a challenging, hypercompetitive market, how has one sales consultant reached greater heights year after year?
Steve has been in the automotive industry for 19 years, all at the same dealership, and has been selling Hyundai vehicles since Coconut Creek picked up the Hyundai franchise nine years ago. We caught up with him earlier this month and asked him to share his secrets.
Have you been successful in the industry since you started?
I had a hard time at the beginning, because of the image that car salesmen have and the way people treated me. And then, after six or seven months, I said, “There’s more to this business than waiting at that front door. You know, there’s a market out there to make the buying procedure easier, where the customer doesn’t come here—we go to them.”
So when an Internet lead or a phone call comes in, you take the vehicle to the customer?
No. We don’t take any ups, we don’t take any Internet leads, we don’t take telephone calls. Everything we do, we do from the outside in. We work with a lot of credit unions; we’re very involved with three or four chambers of commerce; I was involved in a lot of sports activities because my son was an athlete all the way through high school and college—so my business is brought in from the outside.
You said “we.”
Yes. I have two full-time assistants—but only in the last two years; prior to
that I was doing it by myself.
What sets you apart?
We’re a little different. We bring the vehicles to the customers’ homes 90 percent of the time.
We also have a relationship with every department in here. So only one person in Service touches my customers, only one person in Finance will deal with my customers, only one person up in Accounting.
All those things have made the difference—plus, the ownership’s been great to me here for 19 years.
What kind of follow-up plan do you have?
What we have is threefold. Number one, because of all the technology today, like Blue Link®, we call the customer and make sure that they’re connected. Then we’ll call up and ask if they have any issues or if there’s anything else that they don’t know. Then usually ten days later we’ll call them up one more time to remind them about the survey.
What about long-term follow-up?
After that, we’re on a six-month plan where we either call or email to stay in touch.
COVER STORY
A Top Sales Consultant’s Advice on How to Improve Your STAR Recognition Results in 2017!
—Stephen Harrington
NEWS FROM HYUNDAI SALES TRAINING FEBRUARY 2017
What do you like most about selling the Hyundai product?
Well … they’re easy! Because of the reputation now, the warranty, safety, and the price structure.
What advice would you give to a new sales consultant just starting out in the industry?
Number one, you’ve gotta be straight, because the customer will know more than you’ll ever know. If you don’t know the answer to a question, just say, “Give me ten minutes and I’ll call you back.” Do not lie.
Number two: Do not—do not—look at a person and say, “This guy can’t buy a car.” You cannot critique a person. They can probably buy and sell you two or three times over.
Number three: Join as many outside organizations as you can. If you’re going to sit here waiting for people to come through the door and bank on the ownership to spend a lot of money on advertising, you’re going to be a 15- to 18-cars-a-month guy for the rest of your life. You have to go out and get your own niche.
Believe me, there are so many people out there who don’t have the time to leave their office to buy a car. So what do you do? You bring the experience to them. It doesn’t matter if it’s a $15,000 Accent. I brought an Accent to a customer 12 or 15 years ago. He’s been buying Hyundais from me ever since, because he couldn’t believe that I brought this little, inexpensive car to his office. Just sold him another one this week.
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TOP ADVICE [continued from page 1]
Maintaining Battery Health: Why It’s Important to YouHas this ever happened to you—you get in a car on the lot, push the button to start the car and … nothing! The battery is dead. That’s frustrating enough. But what if it happens when you’re about to do a test drive? Or—worse yet—when you’re about to deliver a new car?
Unfortunately, “unhealthy batteries” can happen at any dealership. Here are the most common reasons:
Doors and/or trunks left open and lights left on
Frequent customer inspections and demonstration of features, especially on vehicles on the showroom floor
Idling cars with the radio and air conditioning on— the alternator may not be able to keep up with heavy electrical loads
Frequent starts without adequate engine run time
Jump-starting a vehicle and not checking the battery state of health afterward
Storing a vehicle for an extended period of time
So what can you do? Simply follow these steps from Hyundai’s Systems Engineering department:
Make sure doors are closed and all lights are turned off on all vehicles on the lot
Vehicles on the showroom floor should be connected to an auxiliary power supply; if an auxiliary power supply is not available, the battery should be charged and/or inspected daily
Start the engine and idle with the headlights turned on for 30 minutes—this should be done every 30 days or more frequently (it’s also a good idea to move vehicles at least 18 inches every 30 days to reduce the chance of tire flat spotting)
Rotate the vehicles on the lot frequently—every 30 days or less
If a vehicle is in storage, turn off the power fuse switch (also known as shipping fuse), then turn it back on before a test drive (FYI: Some models may display a warning message to turn on the fuse switch when the vehicle is powered up.)
Have your service department test a battery after a vehicle is jump-started to make sure it is healthy
If a battery must be replaced, the replacement battery must be the same type of battery originally installed from the factory
It’s everyone’s goal to ensure that all of the vehicles on the lot are ready for a test drive and/or delivery—and that includes ensuring the battery is charged, healthy and ready to go at all times.
Best January Ever—New Record!New year—same record-breaking performance, as, once again, you beat the odds! Overall U.S. automotive sales were down 1.9% compared to January 2016—but thanks to your hard work, this was the best January on record for Hyundai Motor America, which sold a total of 46,507 Hyundai and Genesis models, topping last January by 3.3%.
Here are the January sales highlights:
Elantra—our #1 car line at 13,185 units, up 33%
Accent—7,062 units, up 39%
Santa Fe family—7,889 units, up 53%
Tucson—5,748 units, up 10%
January 2017 CPO Sales: For the month of January, 559 participating Hyundai dealers sold 6,230 Hyundai Certified Pre-Owned vehicles.
A lot of drivers are looking for the right mix of performance and value—and now, at just $21,350, the new Veloster Value Edition with a standard six-speed EcoShift® Dual Clutch Transmission provides your customers with $950 in value savings and includes these desirable features:
18-inch alloy wheels with 225/40 R18 tires
Panoramic sunroof
Proximity key with push-button start
Seven-inch navigation system including Android Auto™ and Apple CarPlay™
Automatic climate control
Blue Link® Connected Car System
Blue Link Remote Start
Premium Dimension audio system with 8 speakers, external amp and subwoofer
The Veloster Value Edition is a great way to get your customers on the road at a price they can afford!
Santa Fe Sport and Sonata Named Best Rides The 2017 Santa Fe Sport and the 2017 Sonata were both recently named to BestRide.com’s list of BestRides in 2016. Here’s what the BestRide.com contributors said about the two Hyundai models:
“Plenty of cargo room, a comfortable interior, and an intuitive infotainment system put the Hyundai Sonata at the top of the list for midsize sedans,” said Nicole Wakelin. “It’s a great value, with even the base model including a touchscreen for the infotainment system.”
“The 2017 Hyundai Santa Fe Sport Ultimate with AWD is a screaming bargain at $41,000. It is also the perfect size,” said John Goreham. “With plenty of knee room for the driver and a large second row, the Santa Fe Sport is nearly as large as the three-row crossovers on the market. The 2.0-liter turbo engine is a gem and the Santa Fe is fun to drive.”
HYUNDAI PROTECTION PLAN
Original Lessee/Owner VSCHPP’s newest product, Original Lessee/Owner Vehicle Service Contract (VSC), launched earlier this month. This is a great way to support lease customers who choose to purchase the vehicle at lease maturity, or for retail customers who decide to add mechanical coverage post-purchase. Log in at hmfdealeraccess.com for additional details, or talk to your HPP DMI to learn more.
Are You Getting a “Time Out”?“Time outs” are common with parents when they’re trying to get their kids to cooperate … but when you’re a Hyundai sales consultant taking a course on the Hyundai Learning Portal, the last thing you want is to have your session “time out.” Unless you’ve followed the proper precautions, you may lose all of the work that you’ve already done.
Here’s how you can avoid a “time out”:
When you’re taking a course on the Hyundai Learning Portal, if you walk away from the computer and do not return within two hours, the session will time out and you will lose your work.
If something comes up and you’re in the middle of a course, be sure to save and exit the course in order to preserve your progress.
The solution is to always play it safe—whenever you have to stop what you’re doing while you’re taking a course on the Hyundai Learning Portal, save your work and exit the program. That way, you won’t have to do the work over again.
IN THE NEWS
Even More Sports Appeal: New Veloster Value Edition
NEWS FROM HYUNDAI SALES TRAINING FEBRUARY 2017
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The Meaning of “GT” to Be Revealed on Thursday, March 23Grand touring? Good times? How about … got training? You’ll get plenty of training if you tune in on Thursday, March 23, to “Hyundai LIVE! 2018 Elantra GT.”
This all-new hot hatch is coming to your dealership soon—and the latest “Hyundai LIVE!” webcast will tell you all about it.
The 90-minute program will stream live at 10:00 a.m. and 1:00 p.m. Eastern.
Viewers can expect the return of Hyundai product planning manager Mike Evanoff and model line engineer Jessica Petty, along with other special
guests, all of whom will field questions submitted by viewers during the webcast. Using a separate smartphone or tablet, you’ll also be able to participate in live polling and product knowledge quizzes. Instructions on how to participate will be given at the top of the show.
If you are a sales consultant or sales manager with an HMA ID number in the STAR database, you will be automatically enrolled in the program. Log on to hyundailearningportal.com for more details.
HYUNDAI CERTIFIED PRE-OWNED
CarStory™ Market Reports Now Included on HyundaiCertified.com
The Hyundai Certified Pre-owned team is constantly working to improve the HyundaiCertified.com website—and the big news is that CarStory Market Reports have now been added to our vehicle listings. These reports are packed with information and enhance the Vehicle Detail Pages
(VDPs) by adding relevant data that highlights vehicle specific features, options and fuel and safety ratings, while also reinforcing CPO program benefits. Used in conjunction with the CPO Monroney-like window label, these market reports will help improve consumer interest, which will help you convert more online shoppers to in-store shoppers.
NEWS FROM HYUNDAI SALES TRAINING FEBRUARY 2017
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CONTESTS
January results: Congratulations to the winners of last month’s “Scavenger Hunt.”
CENTRAL REGION—Eric J. Yoder, Signature Hyundai, Benton Harbor, MI
EASTERN REGION —Anthony Forte, Hyundai of Turnersville, Turnersville, NJ
SOUTHERN REGION—Edward Chu, AutoNation Hyundai Mall of Georgia, Buford, GA
SOUTH CENTRAL REGION No winning entries received
WESTERN REGION No winning entries received
SCAVENGER HUNT #8
SCAVENGER HUNT #9The object of the Sales Edge “Scavenger Hunt” is to familiarize you with the many online resources that can help you sell more Hyundai vehicles. To do well, you’ll have to do some cyber-sleuthing. The reward? The chance to win a prize—and the knowledge you need to increase your Hyundai sales.
Once you’ve found the answers to the following five questions, click on the link at the bottom of the quiz to submit them. If you score 100%, your name will be entered in our monthly drawing. The first name we draw from each region will win $50 loaded to the winner’s STAR Rewards card.
The deadline for submission is Tuesday, February 28, 2017. Good luck!
1. The 2017 Hyundai Sonata currently has an Overall Consumer Review Rating of _________ out of 5 stars on Edmunds.com.
2. Hyundai Motor Manufacturing Alabama team members recently filled 400 ___________________________ with $9,000 worth of school supplies for Montgomery Public School System students.
3. In January, the 2017 Hyundai Sonata and Santa Fe Sport were honored with the “Best Bets” distinction by what publication?
4. The Hyundai Motor Finance website offers a publication designed to help customers “understand the basics of vehicle buying.” To access it from the hmfusa.com home page, click on __________________________________________.
5. One of the shopping tools on hyundai.com links customers to a site where they can calculate their credit score as measured by which agency?
Click on this link to submit your answers. You must be employed as a sales consultant at an authorized Hyundai dealership in the U.S. at the time your entry is selected to be eligible for prizes. All decisions are final. Winners’ names will appear in next month’s issue of The Sales Edge.
CONTESTS
WHAT WOULD YOU DO? #9TIMES CHANGE
Your customers, Ben and Phyllis Brady, purchased a 2011 Sonata from your dealership six years ago. They’re ready to trade it in on a new model. While you’re showing them a 2017 Sonata, Ben says, “When we bought our Hyundai, you had a program where you guaranteed its trade-in value. That really made a big difference to us. Do you still have that?” You explain that the program ended in 2012. Ben harrumphs and Phyllis gives you a sour look. Uh-oh.
What would you do?
Click on this link to submit your answer. Responses will be judged by the Sales Edge editorial team on concern for the customer’s needs, practicality, uniqueness, professionalism and creativity.
The sales consultant submitting the winning response will receive $100 loaded to his or her STAR Rewards card; second prize is $75; third place earns $50; and fourth place will win $25.
You must be employed as a sales consultant at an authorized Hyundai dealership in the U.S. at the time your entry is selected to be eligible for prizes. Submission of a response implies consent for publication. Winning entries may be edited for length or clarity. All decisions are final.
Responses must be received on or before Tuesday, February 28, 2017. Winners of Challenge #9 will appear in the March issue.
WHAT WOULD YOU DO? #8CIVIC DUTY
Our January challenge presented you with Mike Norris, a customer who is about to sign the paperwork to buy a Honda Civic at the dealership next door to yours. He’s wandered over to your lot to check out the Elantra while waiting for his salesperson to return from lunch. He cautions you not to spend any time with him, since he’s about to buy a Honda. We wondered if you would leave him alone—or try to sell him an Elantra.
The entries we received were a little light on specific advantages of the Elantra over the Civic. That’s a shame, because there are dozens of them. (Check out the Competitive Comparison tab on the Elantra page of HyundaiSalesTraining.com for the proof.) But the good news is that all of our entrants would spend time with Mike and try to sell him the Elantra. Here are our favorites.
Opening the SaleOur Tip of the Month comes from Leif O’Connell of Rowe Hyundai Westbrook in Westbrook, Maine. He reminds us of the importance of asking questions that open the sale, not close it!
“A well-planned closing sequence will create more sales. Toward the end of the test drive, ask your customers, ‘Are you registering the vehicle in one name or two names?’ This is a non-confrontational way of asking for the sale!”
Remember, every month’s top tip earns $50 on the winner’s STAR Rewards card. So if you have a tip you want to share, please send it to: [email protected]
TIPS FROM THE PROS
First Place ($100): “Mr. Norris is a customer just like any other. Many customers cross-shop our brand with other brands and you never know what may trigger them to switch vehicles until you try. I would casually talk to him about what he likes about the Civic and try to gauge his wants and needs and then offer to demonstrate all the comparable (or better) features that are available in the Elantra. I would offer him a test drive and—if he is still set on purchasing the Honda after all is said and done—then I would congratulate him and give him my business card. I may not have closed this customer on a new Elantra but by taking the time to sit down with him and explain to him all the benefits of purchasing a Hyundai in a no-pressure way, he may refer his friends and family to me.
“A customer who doesn’t purchase a vehicle from you but is satisfied with your knowledge and customer service is just as valuable as a customer who does purchase one.”
—Samantha Felton, Duncan Hyundai, Christiansburg, VA
Second Place ($75): “I do have a Honda dealer in the same complex, owned by the same owner. I was taught never to downplay another make, but to sell my car. So I would approach this like I would any customer: I would greet him and begin to show him the Elantra. Knowing both cars very well, I would show him the benefits of the Elantra. I would offer him a test drive. I would then, in a low-pressure way, let him know I would be happy to work him up some payment options to see how they compare to the Civic. With the benefits the Elantra has over the Civic, and selling myself and the dealership … I have a good chance to switch him into the Hyundai family.”
—Anthony Forte, Hyundai of Turnersville, Turnersville, NJ
Third Place ($50): “I would say, ‘First off, Mike, congrats on your new car. I’m guessing you haven’t had a chance to check out the new Elantra since you stopped by to see it now. I’d love to show you all the features the Elantra has to offer, many of which are not available in any other car in its class.’ I would then proceed to explain and demonstrate the stand-
out safety and technology that makes the Elantra rise above the competition, highlighting the value and benefits, while mentioning that Hyundai Assurance and our ten-year warranty are included, giving him peace of mind that no brand rivals.
“After a test drive, I would make sure that Mike enjoys the car, and ask if he feels he is making the right decision, or if he is ready to join the Hyundai family.”
—Ryan Fox, Sansone’s Route 1 Hyundai, Avenel, NJ
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NEWS FROM HYUNDAI SALES TRAINING FEBRUARY 2017
NEWS FROM HYUNDAI SALES TRAINING FEBRUARY 2017
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TOP NATIONAL / REGIONAL SALES MANAGERS
Pedro Casal 3,180 sales FL110 Top National
Pedro Casal 3,180 sales FL110 Top Southern
Danielle Ortega 2,094 sales CA293 Top Western
Rocco Auriemma 1,965 sales NJ033 Top Eastern
Ken Winston 1,691 sales TX040 Top South Central
Jeffrey Edge 1,236 sales OH060 Top Central
SALES MANAGERS – PLATINUM TOP 10
Pedro Casal 3,180 sales Doral Hyundai
John Kenny 2,545 sales Coconut Creek Hyundai
Danielle Ortega 2,094 sales Hardin Hyundai
Rocco Auriemma 1,965 sales Paramus Hyundai
Martin McKenna 1,931 sales Hyundai of Las Vegas
Ken Winston 1,691 sales Huffines Hyundai Plano
Jason Montalvo 1,670 sales Atlantic Hyundai
Aleksey Khazanov 1,662 sales Hudson Hyundai
Frank Pena 1,581 sales Potamkin Hyundai
Jason Natale 1,543 sales DCN Hyundai
SALES MANAGERS – GOLD TOP 10
Michael Palmer 1,296 sales South Point Hyundai
Kirk Preiss 1,279 sales Garden Grove Hyundai
Mike Lopretta 1,269 sales Stevens Creek Hyundai
Brooke Brown 1,238 sales Pearson Hyundai
Jeffery Edge 1,236 sales Great Lakes Hyundai
Eric Thompson 1,234 sales Key Hyundai
Daniel Brown 1,233 sales Savannah Hyundai
Michael DeSilva 1,217 sales Liberty Hyundai
Tom Ivey 1,197 sales Point Hyundai Greenbrier
Hector Barreras 1,194 sales Hyundai of El Paso
SALES MANAGERS – SILVER TOP 10
John Ashdale 899 sales Colonial Hyundai of Downingtown
Randy Abreu 894 sales Atlantic Hyundai
Raymond Saccomano 891 sales Arapahoe Hyundai
Bryan Rodriguez 887 sales Hyundai of Long Island City
Bill Saul 886 sales Harbor Hyundai
John Molina 881 sales Central Avenue Hyundai
Jacob Guadian 877 sales Sterling McCall Hyundai
Guy Campobasso 871 sales D’Arcy Hyundai
Alan Masterson 860 sales Dennis Hyundai
Javed Rasheed 857 sales Norm Reeves Hyundai
SALES MANAGERS – BRONZE TOP 10
Jeffrey Belsky 599 sales Benson Hyundai
Steven Willis 598 sales McCarthy Hyundai
Trevor Will 596 sales Titus-Will Hyundai
Adam Sirca 594 sales Terry Lee Hyundai
Gaberiel Caudill 594 sales Taylor Hyundai
Shannon Kominowski 593 sales Holler Hyundai
Darmon Smalls 593 sales Heritage Hyundai Towson
Josh Turnbull 593 sales Hyundai Inland Empire
Steven Boccia 591 sales Huntington Hyundai, Inc.
Pete Pollino 587 sales Sport Hyundai
Platinum, Gold, Silver and Bronze level Sales Volume Performance Annual Award winners earn a letter of recognition and appreciation, a custom plaque and a luggage tag. The Top Regional Sales Managers and Sales Consultants receive a $1,000 cash bonus; the Top National Sales Manager and Sales Consultant receive an additional $1,000 bonus. To qualify for STAR Recognition Awards, you must achieve these annual sales volumes:
LEVEL SALES CONSULTANTS SALES MANAGERS
Platinum 450+ units sold 1300+ units sold
Gold 350 – 449 900 – 1299
Silver 250 – 349 600 – 899
Bronze 150 – 249 400 – 599
LEVEL BRONZE SILVER GOLD PLATINUM
Qualifying Sales Managers
247 130 39 22
NEWS FROM HYUNDAI SALES TRAINING FEBRUARY 2017
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TOP NATIONAL / REGIONAL SALES CONSULTANTSRaffi Gaprilian 755 sales CA354 Top National
Raffi Gaprilian 755 sales CA354 Top Western
Nick Carbacio 520 sales TX112 Top South Central
Joseph Ippolito Jr. 421 sales NJ005 Top Eastern
William Parente 419 sales FL108 Top Southern
Robert Dinella 400 sales IL066 Top Central
SALES CONSULTANTS – PLATINUM (all)Raffi Gaprilian 755 sales Woodland Hills Hyundai
Thomas Toscas 599 sales Hardin Hyundai
Nick Carbacio 520 sales Randall Noe Hyundai
Steven Yee 497 sales Capitol Hyundai
Young Yoon 476 sales Parkway Hyundai
Youngki Jeong 462 sales Puente Hills Hyundai
Ted Choi 457 sales Ontario Hyundai
Yasser Soliman 456 sales Puente Hills Hyundai
Pierce Caine 452 sales Glendora Hyundai
SALES CONSULTANTS – GOLD (all)Oliver Lewis 447 sales Hyundai of Las Vegas
Joseph Ippolito Jr. 421 sales Towne Hyundai
William Parente 419 sales Hyundai of New Port Richey
Robert Dinella 400 sales Ettleson Hyundai
Francisco Leon Jr. 391 sales Commerce Hyundai
Michael Ficklin 375 sales South Shore Hyundai
Odesho Youkhana 363 sales Hyundai of Las Vegas
Stephen Harrington 362 sales Coconut Creek Hyundai
David Nghiem 361 sales Stevens Creek Hyundai
Dongwoo Kim 361 sales Hyundai of Kirkland
Patrick Amoriello 360 sales Coconut Creek Hyundai
Eddy Kim 359 sales Commerce Hyundai
Sky Kim 420 sales Norm Reeves Hyundai
SALES CONSULTANTS – SILVER TOP 20Sandra Redway 343 sales Atlantic Hyundai
Jeffrey Price 342 sales Rockland Hyundai
Ronald Youn 342 sales Hyundai of Las Vegas
Son Lam 339 sales Puente Hills Hyundai
Mark DeSantis 332 sales Vision Hyundai
Randall Gredlein 331 sales Wright Hyundai
Jeena Verdelotti 328 sales Hyundai of New Port Richey
Cris Baker 326 sales Allen Hyundai Laguna Niguel
Marek Zima 320 sales Gettel Hyundai of Lakewood
Eric Furst 319 sales Plaza Hyundai
Seok Kim 316 sales Garden Grove Hyundai
John Cottone 314 sales Atlantic Hyundai
Erik Garcia 312 sales World Hyundai Matteson
George Vafias 310 sales Bay Ridge Hyundai
Steven Apelian 308 sales Win Hyundai
John Lyons 306 sales Coastal Hyundai
Ramon Urieta 306 sales Garden Grove Hyundai
Andrew Gonzalez 305 sales Potamkin Hyundai
Lawrence Ruzagiliza 305 sales Hyundai Inland Empire
Alejandro Ruiz 299 sales Win Hyundai Carson
SALES CONSULTANTS – BRONZE TOP 20Jeffery Draper 248 sales Team One Hyundai Gadsden
Catherine Mercado 247 sales Advantage Hyundai
Willie Rodriguez 247 sales Millennium Hyundai
Mohamed Benkhay 246 sales Garden Grove Hyundai
Gregg Epstein 245 sales Rosen Hyundai
Mohamed Chtaili 245 sales Rick Case Hyundai
Joe Williams 245 sales Hyundai of Wesley Chapel
Andrew Getchell 245 sales West Broad Hyundai
Barry Goldstein 244 sales Advantage Hyundai
Marcus Chavez 244 sales Red McCombs Superior Hyundai
Alex Habibi 244 sales Hyundai of Serramonte
Anthony Hili 243 sales Riverhead Hyundai
Whithedel Carre 243 sales Advantage Hyundai
John Luzania 243 sales Penske Hyundai
Tae Kim 243 sales Sage Hyundai
Kimok Kim 240 sales City World Hyundai
Patrick Reeb 240 sales South Point Hyundai
Diego Castro 240 sales Hyundai of Roseville
Christopher Pursley 239 sales Ron Marhofer Hyundai
Maximo Almanzar 239 sales Central Avenue Hyundai
Parth Donda 239 sales Hyundai of New Port Richey
Edwin Castiilo 239 sales Kendall Hyundai
Donald Barker 239 sales Fairfax Hyundai
STAR RECOGNITION YEARS OF SERVICE AWARDS
STAR Recognition Years of Service Awards are presented to Hyundai retail sales team members when they reach their first, second and fifth anniversaries with Hyundai, and every fifth anniversary after that, up to 30 years. Winners receive their choice from a wide selection of valuable merchandise in recognition of Hyundai’s appreciation for their enduring dedication.
Beginning in March, we will be recognizing the latest winners of STAR Recognition Years of Service Awards in every month’s issue of The Sales Edge. While space will not permit us to list every winner, we will always recognize those with the greatest length of service here in this publication, and all winners’ names will be posted on HyundaiSalesTraining.com.
LEVEL BRONZE SILVER GOLD PLATINUM
Qualifying Sales Consultants
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