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A UX CASE STUDY By Kristine Chatterjie

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Page 1: A UX CASE STUDY - Cloudinaryres.cloudinary.com/general-assembly-profiles/image/upload/v142531… · 9.1m people reached on Twitter for Breaking Bad finale 576,000 average Tweets about

A UX CASE STUDYBy Kristine Chatterjie

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Social media is re-energizing TV — acting like a shot of pure

adrenaline that’s fueling millions of digital conversations.

Nielsen Social

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9.1mpeople reached on Twitter for Breaking Bad finale

576,000average Tweets about each episode of The Walking Dead

60%of people interviewed watch at least 4 nights a week

Sources: Nielsen Data from 1/1/2014-11/30/2014,Nielsen Data from 9/1/2013-5/25/2014, User Interviews

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Tv Is Changing.

From the platforms and production, to the accessibility.

People want a more focused way to better connect

with friends — a way to filter out the noise.

The Problem

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The Solution

Where shows and conversations become one.

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The AudienceMillennials | Ages 18-34

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TheAnchor

“I enjoy turning people onto shows and love

seeing their reactions.I talk about tv a lot.”

• likes to make recommendations

• help be an advocate for tv appreciation

• introduce entertainment

• spark discussions

• watches at least 4 days per week on avg.

• hates spoilersdevices used for viewing

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“My friends and I frequently go over theories and

possible outcomes for characters.”

TheDirector

• likes discussions more than recommendations

• more selective of opinions

• spark discussions

• watches at least 4 days per week on avg.

• hates spoilersdevices used for viewing

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“i'm constantly quoting shows with friends. I mostly

use Twitter, Reddit, and a few blogs for news.”

The Social Media Specialist

• likes to make and get recommendations

• very social tv watcher

• hosts or attends viewing parties

• spark discussions

• watches at least 4 days per week on avg.

• hates spoilersdevices used for viewing

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“It's fun to have conversations about shows during lunch.”

TheIntern

• open for recommendations

• spark discussions

• watches 0-3 times per week on avg.

• hates spoilers

devices used for viewing

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The ProductionCompetitors | MVP | Wireframes

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EpisodeTime

no friend feature

tracker

calendar

GoWatchIt

no friend feature

movie focused

theatre information

confusing nav

TVShow Time

guide feature

calendar

play web series

message boards

Founddd

similar features

messaging feature

make accounts

focused on movies

Competitor Analysis

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Minimum Viable Product

• know what friends are watching

• watchlist: queue, favorites, have seen

• recommendations and ratings from wanted sources (invite-only platform)

• social media integration

• trending/popular

• avoid spoilers!

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The PitchPrototypes | Testing

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• Excitement!• Easy to navigate• Swipe gestures• Activity feed first• Lots of options

14 Testers

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The Next StepsAddl. Testing | Revisions | Features

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View prototype here.

THANK YOU!Questions?

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A UX/UI CASE STUDYBy Kristine Chatterjie

kchatterjie.me