A weekly publication for Le Bonheur Associates.

April 26, 2015

Baldridge is Daffodil winner

Le Bonheur’s Medical Director of Emergency Services, Barry Gilmore,MD, was recently honored with the Advocate for Children Award at theannual Tennessee Emergency Medical Services for Children (TNEMSC)conference. Each year, the award is given to the individual who hasprovided an indispensable service above and beyond all expectationsand whose efforts demonstrate exemplary dedication to the well-beingof children. From left to right, Gilmore is pictured with Kevin Brinkman,MD, TNEMSC Foundation President, and Sue Cadwell, PediatricEmergency Care Committee Chair.

Gilmore honored as child advocate

Just a few days beforeThanksgiving last year, PatientAccess Facilitator Kendra Henryentered a room in the EmergencyDepartment to register a patient. Thepatient was accompanied by hissister and a woman who was not afamily member, but who transportedthe children to and from churchbecause their mother wasincarcerated. As Kendra interactedwith the patient, it was obvious toher that the children adored andadmired this woman who was goingthe extra mile for their family.

While Kendra and a social workerwere visiting with the kids, thewoman received a phone callinforming her that the children’sapartment had caught fire and nothing was salvaged. Learning thisnews touched Kendra immensely, and she wanted to come up with aplan to do something special for this compassionate woman and thetwo young children. Kendra contacted her leaders and fellow teammembers and asked if the team could “adopt” these two children asChristmas angels. The entire team agreed that this would be awonderful project, and Kendra spearheaded the initiative. The teammembers bought clothes and presents, donated gift cards and madesure the children had winter coats. After collecting the donations,Kendra and another Associate delivered the gifts to the children’schurch friend, who would soon be visiting the children to celebrate oneof their birthdays.

“The woman was overjoyed when she saw all of the gifts for thechildren,” wrote Patient Access Manager Margaret Lee, who nominatedKendra for the Power of One Award. “Kendra went over and above herjob duties to demonstrate the Power of One, and she included fellowteam members who were also able to share in this blessing to others.”

Power of One: Kendra HenryAccess Facilitator bestows blessings on family

Kendra Henry

Le Bonheur continues its journey to achieve Magnetstatus. While Magnet recognizes the “gold standard” ofnursing excellence, it actually reflects the exceptional careprovided by all departments in the hospital. Our focus atLe Bonheur is not to only achieve the designation, but tocreate a culture that fosters the best patient outcomes andthe best work environment.

Our next step in the multi-year process is documentsubmission, which is set for August. A site visit by theMagnet committee is anticipated for spring 2016.

Pursuing the Magnet designation will continue while thehospital recruits a new Chief Nursing Officer (CNO). Magnetstandards require that there is an interim CNO, which wehave in place – Methodist Le Bonheur Chief NursingExecutive for the system, Nikki Polis.

Magnet designation recognizes excellence in nursing,which includes:

• Nurses flourish as professionals • Professional autonomy • Decision making at the bedside • Nurse involvement in determining their work

environment • Professional education • Teamwork and positive relationships among different

departments and disciplines Receiving Magnet designation is good for nurses, the

entire hospital and our patients and families. Itdemonstrates we have created a “Magnet culture,” in whicheveryone at Le Bonheur puts patients first. Research hasshown that Magnet hospitals consistently provide thehighest quality of care. The standards that hospitals mustattain and maintain are rigorous and demand continualimprovement.

Stay tuned to express and digital signage for updates onour Magnet journey. Be on the lookout, too, for the Magnetmobile unit and special guest appearances from MagnetMan.

continuing on the road to Magnet

Associates on the hospital’s 12th Floor General Medicine Unitperiodically recognize colleagues with an honor known asthe Daffodil Award – an accolade given to ancillary teammembers who go above and beyond to help provide a greatexperience for patients, families and fellow staff members.Congratulations to Nursing Assistant Lorrie Baldridge,above center, who was recently named as the unit’s mostrecent Daffodil Award winner.

Members of Le Bonheur’sHealthy Families homevisitation team, locatedat the Center forChildren and Parents,recently enjoyed a team-building activity at Artand Soul. The Associatesparticipated in a groupactivity painting thesame flower. In additionto providing a relaxingexperience, the exercise

gave the team a chance to see how they each brought differentperspectives to the same item, appreciating each others’perspectives while honoring their own. Pictured from left to rightare, standing, Yolanda Greer, Cymon Miller and Amanda Williamsand, seated, Michelle Rumph and Janie Estrada.

Published for Associates and medical staff ofLe Bonheur Children’s Hospital. Le Bonheur express

is produced by the Le Bonheur marketing &communications services department. Please send

information for express to Katherine at:katherine.whitfield@lebonheur.org or call her at

287-6030. The deadline for information for eachissue of express is Tuesday at noon. However, please

give as much advance notice as possible forboth stories and requests for photos.

calendarMon., April 275-5:45 p.m.Zumba ClassResearch Center

Lower Lobby

Wed., April 298-9 a.m.Grand RoundsAuditorium

5-5:45 p.m.Zumba ClassResearch Center

Lower Lobby

Mon., April 27Vegetarian ChiliChicken Tortilla

SoupBBQ Baked TofuGrilled TunaRosemary Chicken

QuartersMediterranean

Chicken SaladGreen BeansRoasted CarrotsMacaroni and

CheeseBlack-Eyed Peas

Tues., April 28ChiliFrench Onion SoupMeatloaf and

GravyPork Loin with

Mango ChutneyChicken TetrazziniWing BarFried OkraRoasted

Vegetables

Grilled BrusselsSprouts

Lima Beans

Wed., April 29Potato Cheese

SoupChiliBaked HamSalmon with Dill

SauceFried ChickenBuffalo Chicken

WrapSautéed

VegetablesBroccoli and Rice

CasseroleTurnip GreensMashed Potatoes

Thurs., April 30ChiliVegetable Garden

SoupTurkey and

Dressing

EggplantParmesan

Beef ChoppedSteak

BBQ Potato BarFried MushroomsGreen BeansGrilled VegetablesSweet Potatoes

Fri., May 1Corn ChowderChiliBlackened CatfishBBQ ChickenCheese RavioliQuesadilla BarPeasBaked BeansSpicy Collard

GreensCarrot Soufflé

menuApril 27 - May 1

Earlier this month, the Forrest Spence Fund partnered with AndrewMichael Italian Kitchen to serve a warm, delicious meal to more than200 patients, siblings, family members and friends at Le Bonheur.Pictured above, volunteers for the fund were joined by a specialgroup of volunteers – Associates and staff from the UT Le BonheurPediatric Surgery division. Many thanks go to Forrest Spence Fund,Andrew Michael Italian Kitchen and to all the volunteers who gaveof their time and energy so that hundreds of Le Bonheur familymembers could enjoy a lovely dinner out without leaving thehospital.

Le Bonheur Pediatrics Manager Nicole Jones has beenselected to serve on the 2015 Tennessee Center forPerformance Excellence Board of Examiners. TNCPE Examinersplay a critical role in helping Tennessee hospitals, schools andother organizations improve their results, empower theirworkforces and achieve best-in-class results. Congratulations,Nicole, on this opportunity to represent Le Bonheur at the statelevel.

All interested individuals are invited to attend a lecture hostedby UTHSC College of Nursing on Wednesday, April 29, from 5-8 p.m.at the Memphis Botanic Garden, 750 Cherry Road. Dr. DorothyJones, a nursing expert in Knowledge Development, will presenta talk titled, “Responding to Dynamic Change in Health Care:HEC as the Guiding Framework.” The event is free, andattendees are encouraged to register in advance athttp://2015mnewmandvp.eventbrite.com.

FS Fund, Andrew Michael team up

Earlier this year, staff members from Southern Security FederalCredit Union (SSFCU) hosted a special event for Le BonheurAssociates complete with information, giveaways and a game inwhich participants could win instant cash. Le Bonheur nursesKimberly Sharp, left, and Rachel Kalb, right, were two of themany Associates who joined in the fun. To learn more aboutSSFCU or to meet with a representative, stop by Le Bonheur’son-campus location in the Research Center Lower Lobby, openMonday through Friday from 8:30 a.m.-4:30 p.m.

SSFCU hosts games, giveaways

flower power fuels team building