a2007008-sce notice of ex parte (7-9-20) · 2020-07-18 · company (u 338-e) for authority to...

BEFORE THE PUBLIC UTILITIES COMMISSION OF THE

STATE OF CALIFORNIA

Application of Southern California Edison Company (U 338-E) for Authority to Securitize Certain Costs and Expenses Pursuant to Public Utilities Code Section 850 et seq.

A.20-07-008

SOUTHERN CALIFORNIA EDISON COMPANY'S (U 388-E)

LATE-FILED NOTICE OF EX PARTE COMMUNICATION

CLAIRE TORCHIA

Attorney for SOUTHERN CALIFORNIA EDISON COMPANY

2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California 91770 Telephone: (626) 302-6945 E-mail: [email protected]

Dated: July 17, 2020

1


STATE OF CALIFORNIA


A.20-07-008

SOUTHERN CALIFORNIA EDISON COMPANY'S (U 338-E)

LATE-FILED NOTICE OF EX PARTE COMMUNICATION

Southern California Edison Company (SCE) hereby gives notice pursuant to Rule 8.4(a)

of the Rules of Practice and Procedure of the California Public Utilities Commission

(Commission) of the following communication. SCE is filing this notice late, because at the

time this meeting occurred, there was still no docket number for this proceeding.

DATE AND TIME OF COMMUNICATION: July 9, 2020 from 1:30 p.m. to 2:00 p.m.

TYPE OF COMMUNICATION: Telephonic.

WHO INITIATED THE COMMUNICATION: SCE

NAMES AND TITLES OF NON-CPUC INDIVIDUALS PRESENT: (1) Katie Sloan,

Director of Transportation Electrification; (2) Laura Genao, SCE Managing Director of

Regulatory Affairs; and (3) Lorene Miller, Managing Director of Customer Service Re-Platform

Project.

NAMES AND TITLES OF CPUC INDIVIDUALS PRESENT:

Mary Claire Brown, Advisor to Commissioner Shiroma.

BRIEF DESCRIPTION OF COMMUNICATION: Ms. Sloan, Ms. Genao, and Ms. Miller

provided an update on the Customer Service Re-Platform (CSRP) project using the attached

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materials. SCE is providing notice in this proceeding due to the potential impact of CSRP

implementation described in this Application.

WRITTEN MATERIALS PROVIDED: Yes, the attached materials were provided on the

same day as the meeting.

Respectfully submitted, CLAIRE TORCHIA

/s/Claire Torchia By: Claire Torchia

Attorney for SOUTHERN CALIFORNIA EDISON COMPANY

2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California 91770 Telephone: (626) 302-6945 E-mail: [email protected]

July 17, 2020

Appendix A

Customer Service Re-Platform (CSRP) Project Update

July 2020

A-1

CSRP Project Background and UpdateBackgroundSCE’s existing Customer Service System has become outdated and costly to maintain

• System is core to customer billing, customer programs and service interactions• Custom mainframe-based aging system is less reliable and hinders service to customers• An assessment of system failure risk led to the decision to upgrade and replace the

majority of customer systems

Customer Service Re-Platform (CSRP) project will modernize the technology and improve service to customers

• SAP solution will enable greater reliability, efficiency, and a better customer experience• Project originally targeted for delivery in April 2020

Project Update• Project experienced delays in 2019 due to unanticipated complexity and issues identified

during testing• Project team shifted to remote work in March 2020 with minimal impacts from COVID-19

to date; project plan was updated to support virtual training delivery and deployment• Testing has been progressing well and current test cycle will complete by August 2020• Any new regulatory requirements for 2020 or 2021 will need to be assessed for impacts

due to CSRP system freeze and implementation timing

Implementation target window is early 2nd quarter of 2021; Go-Live date expected to be confirmed in September 2020

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A-2

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CSRP program launched in 2017 and will implement in 2021 Requires a “system freeze” in the months before and after Go-Live

Plan & Analyze6 months

Design6 months

Build9 months

Test12 months

Deploy8‐10 months

2017 2018 2021

Risks

• Implementing new scope or code changesduring the CSRP system freeze introducessignificant risk

• 3rd Parties must make changes to theirsystems to test new interfaces with SCE

• Operational resources will be increasinglyfocused on CSRP implementation

• Our objective is to reduce risks of potentialbilling and customer care issues

Timeline

• SCE carefully considered regulatorymandates and associated risks inconfirming its implementation schedule

• SCE remains committed to ResidentialTime-of-Use and Community ChoiceAggregation migration timelines

• SCE has assessed the CSRP timeline andsystem freeze impact on externalprojects to coordinate timing

2019 2020

Stabilize6+ months

System Freeze*

* System freeze expected to run through early 4th quarter 2021; new complex automation changes may not be available until 2022due to system freeze and TOU/CCA implementations in 4th quarter 2021

A-3

2020 2021Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct

Customer Service Re-Platform Timeline

User Acceptance Testing

User Acceptance Testing

Go-Live Window

End-to-End Integrated Testing (includes Parallel, Batch, Disaster Recovery and Performance Testing)

End-to-End Integrated Testing (includes Parallel, Batch, Disaster Recovery and Performance Testing)

Final Data Prep and Imp’l Cutover

Final Data Prep and Imp’l Cutover

System Development and Testing

System Development and Testing

4

October 2020Residential Time-of-Use (TOU) to begin and Critical Peak Pricing for non-residential customers to resume annual default

External Projects**

* Go-Live is followed by a six-month stabilization period where system and process changes will be limited** Timing of 2021 rate changes for pending proceedings and system automation to support Disconnection not yet confirmed

April – October 2020Five entities with ~230k service accounts migrating to CCA

Training Course Development / Prep for Virtual TrainingTraining Course Development / Prep for Virtual Training End User and Refresher TrainingEnd User and Refresher Training

Temporary Operations Hiring & TrainingTemporary Operations Hiring & Training

2020 Community Choice Aggregation (CCA) Implementations

2020 Community Choice Aggregation (CCA) Implementations

Stabilization* and HypercareSystemFreeze

Temporary Operations Ramp-Down

Temporary Operations Ramp-Down

2021 CCA Implementations

2021 CCA Implementations

October 2021Re-start TOU default migration (continues through March 2022)

Timing to be confirmed for two new CCAs (~80k accounts)

Jan/Feb 2021Annual rate factor changes

System Testing and Final Code Hand-OffSystem Testing and Final Code Hand-Off

April 2021COVID-19 protections expire; Disconnections OIR measures begin

A-4

Residential TOU & CCA Timelines

Residential TOU (D.18-05-011, D.18-12-004, D.19-07-004)

• Full rollout schedule approved for October 2020 – March 2022‒ Customer notifications have begun for October 2020 rate defaulting, then rollout will

pause for ~1 year for CSRP system stabilization‒ Out of 4.2 million residential accounts, 2.8 million are eligible* for TOU default: 400k

have already gone through TOU migration, 230k will migrate by October 2020, and ~2.2 million will migrate October 2021 - March 2022.

• Rate conversations for new customers and TOU as the standard rate at turn-onto begin October 2020

‒ Phone center and online experience on track to execute on-time

Community Choice Aggregation (CCA)• Reached agreement on timing with five CCAs for implementation in 2020• Targeting October 2021 for two new CCA implementations; coordinating timing

of additional CCA accounts and CCA TOU migration schedule in 2021

5*Accounts with less than 12 months of usage and CARE/FERA eligible/enrolled customers in hot zones are not eligible.

Any new regulatory requirements for 2020 or 2021 will need to be assessed for impacts due to CSRP implementation timing

A-5

Disconnection and Other Proceedings*

Disconnection (D.20-06-003)• Assessing current system options and potential manual workarounds

– Arrearage Management Program (AMP) and LIHEAP portal and payment postingchanges cannot be automated before Q4 2021

Manual Billing and Workarounds• Limited capacity to accommodate new requirements in 2020 and 2021• Resources planned to support Disconnection proceeding, Disadvantaged

Community Green tariffs, Enhanced Community Renewables and several otherprojects

• Billing exception work expected to increase with TOU and CCA implementations

Rate Changes• Several customer rate changes in 2021 are planned for coordination with CSRP

implementation timing– Annual and seasonal factor changes and other active proceedings underway– AB1054 Safety Investment Securitization and EITE credits expected by April 2021– New PCIA line item on bundled customer bills required by December 31, 2021

6

* Primary focus is on billing and customer care areas that may have longer lead times due to automation and testing requirements** Some automation changes may not be available until 2022 due to system freeze and TOU/CCA implementations in 4th quarter 2021

SCE’s Revenue Services Organization has staffed additional resources to support manual billing and workarounds until early 2022**

A-6

Appendix

7

A-7

CSRP Project Scope

• Project replaces 30-year-old mainframe-based custom developed solutionand encompasses over 200 discrete application systems

• Scope includes complex rates, customer programs, regulatory environment,and market participants with frequent changes in mandates and utilityrequirements

• Increasing customer expectations, digital engagement, data privacy andsecurity needs

• First adoption of SAP utility and cloud solutions at scale• Integration with ~300 internal and external systems supporting 5 million

customer accounts and used by 4,200 employees and 800 third-partystakeholders

• Extensive data volumes with 600 million rows for migration,18 terabytes ofstorage, and nine technical environments

• Custom development of SAP and Nexant solutions for program enrollment andrebates

• Covers 25% of company SOx controls and 20% of Customer Service compliancerequirements

8

A-8

2021 General Rate Case (GRC)

• SCE updated its 2021 General Rate Case testimony in February 2020 to remove CSRP related costs and benefits and include costs to support existing systems

- Approximately $275 million in project-related costs were removed

• CSRP implementation related costs will continue to record to memorandum account approved in 2018 General Rate Case*

- Total forecasted capital expenditures for the CSRP project are approximately $540 million from inception through 2021

- Cost increases driven by extended implementation timeframe and unanticipated complexity of SCE rates and interfacing system changes

• CSRP on-going costs and benefits will also be tracked and recorded after project implementation

• Cost recovery will be sought in a future standalone application

9

*In the 2018 GRC, SCE provided a cost estimate to the CPUC of $209 million in capital expenditures for the CSRP program.

A-9

CSRP requires a “system freeze” before and after Go-Live

• Implementing new scope or code changes introduces significant risk‒ Data in legacy systems must be as clean as possible or customer billing issues may arise‒ Need to test and compare output from old and new systems before Go-Live‒ Changes after Go-Live will be limited to defect correction and stabilization needs for up

to six months while users become proficient in the new system

• 3rd Parties making changes to their systems and test new interfaces with SCE‒ Changes in data exchange formats and new SCE account numbers for all customers

• Operational resources will be increasingly focused on CSRP implementation ‒ The most significant impact will be in late 2020 and early 2021 due to training‒ Several hundred temporary staff will be hired starting in mid-2020 to mitigate impacts

until users are fully proficient and the new system has stabilized‒ If focus is diverted to support other system or process changes, then resources may not

be sufficiently trained to effectively perform their functions

10

A-10

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As with all large-scale software projects, there are inherent risks associated with the implementation that may affect customers

Potential Customer Challenges > Data migration errors> Billing errors> Delays in pursuing collections> Increased handle times > Billing and service order delays

Efforts to Minimize Customer Impacts

> Peer Assessments – Apply best practices from other large utilities with similar projects

> System Integrator – Partnership with experienced vendors to oversee the implementation

> Data Cleansing and Testing - Extensive data cleansing and testing efforts to ensure integrity of the solution

> Quality Assurance – Third-party reviews to ensure high quality deliverables and risk mitigation

> Temporary Operations Staffing – Increased staffing levels during stabilization to minimize customer impacts while staff is becoming proficient with the new system

Managing Risk: Common CIS Implementation Challenges

A-11

CPUC Staff and Working Group Briefings on CSRP

• November 2, 2016 – 2018 GRC Overview of CSRP

• June 27, 2017 – CIS Workshop (with SDG&E and PG&E)

• August 14, 2017 – TOU Working Session Update

• May 24, 2019 – Energy Division and Western Community Energy CCA Discussion

• September 16, 2019 – Ex Parte Update on CSRP Schedule

• December 12, 2019 - Ex Parte Update on CSRP Status and Schedule

• December 13, 2010 – TOU – Residential Electric Rates Summit

• March 2, 2020 – Ex Parte Update on CSRP Status and Schedule

• May 7, 2020 – Energy Division and Monterey Bay CCA Discussion

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A-12


STATE OF CALIFORNIA


A.20-07-008

CERTIFICATE OF SERVICE

I hereby certify that, pursuant to the Commission’s Rules of Practice and Procedure, I have this day served a true copy of SOUTHERN CALIFORNIA EDISON COMPANY’S (U 338-E) LATE-FILED NOTICE OF EX PARTE COMMUNICATION on all parties identified on the attached service list(s) for A.20-07-008, A.18-09-002 and A.19-08-013 . Service was effected by one or more means indicated below:

Transmitting the copies via e-mail to all parties who have provided an e-mail address. A true copy was also sent via e-mail to the following individuals at the following email address:

Commissioner Genevieve Shiroma [email protected]

Mary Claire Brown, Advisor to Commissioner Shiroma

[email protected]

Placing the copies in sealed envelopes and causing such envelopes to be delivered by US Mail to the offices of the Commissioners(s) or other addresses(s).

Chief ALJ Anne Simon California Public Utilities Commission Division of Administrative Law Judges 505 Van Ness Avenue, Room 5115 San Francisco, CA 94102

ALJ Sophia Park California Public Utilities Commission Division of Administrative Law Judges 505 Van Ness Avenue San Francisco, CA 94102-3214

ALJ Robert Haga California Public Utilities Commission Division of Administrative Law Judges 505 Van Ness Avenue San Francisco, CA 94102-3214

ALJ Ehren Seybert California Public Utilities Commission Division of Administrative Law Judges 505 Van Ness Avenue San Francisco, CA 94102-3214

Executed July 17, 2020, at Rosemead, California.

/s/Kelly Morikawa Kwong Kelly Morikawa Kwong Legal Administrative Assistant SOUTHERN CALIFORNIA EDISON COMPANY

2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California 91770

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CLAIRE E. TORCHIA DIR & MANAGING ATTORNEY SOUTHERN CALIFORNIA EDISON COMPANY 2244 WALNUT GROVE AVE., PO BOX 800 ROSEMEAD, CA 91770 FOR: SOUTHERN CALIFORNIA EDISON COMPANY

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PAUL HUNT MRW & ASSOCIATES, LLC EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

GIOVANNI S. GONZALEZ HENRY WEISSMAN MUNGER, TOLLES & OLSON LLP MUNGER, TOLLES & OLSON LLP 350 SOUTH GRAND AVENUE, SUITE 5000 350 SOUTH GRAND AVE, SUITE 5000 LOS ANGELES, CA 90071 LOS ANGELES, CA 90071

SETH GOLDMAN, ESQ CASE ADMINISTRATION MUNGER, TOLLES & OLSON LLP SOUTHERN CALIFORNIA EDISON COMPANY 350 SOUTH GRAND AVENUE, SUITE 5000 8631 RUSH STREET, GO4, 2ND FL. LOS ANGELES, CA 90071 ROSEMEAD, CA 91770

AMY C. YIP-KIKUGAWA ANNA YANG CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION LEGAL DIVISION SAFETY BRANCH

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ROOM 4107 AREA 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

CHRISTOPHER PARKES CRYSTAL YU CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION SAFETY BRANCH LEGAL DIVISION AREA 2-D AREA 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

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SHANNA FOLEY GARY CHEN CALIF PUBLIC UTILITIES COMMISSION ATTORNEY LEGAL DIVISION SOUTHERN CALIFORNIA EDISON COMPANY 320 West 4th Street Suite 500 2244 WALNUT GROVE AVENUE, PO BOX 800 Los Angeles, CA 90013 ROSEMEAD, CA 91770 FOR: OSA FOR: SOUTHERN CALIFORNIA EDISON COMPANY

RACHAEL KOSS CHARLYN A. HOOK ATTORNEY CALIF PUBLIC UTILITIES COMMISSION ADAMS BROADWELL JOSEPH & CORDOZO LEGAL DIVISION 601 GATEWAY BLVD., STE. 1000 ROOM 5123 SOUTH SAN FRANCISCO, CA 94080 505 VAN NESS AVENUE FOR: COALITION OF CALIFORNIA UTILITY SAN FRANCISCO, CA 94102-3214 EMPLOYEES (CUE) FOR: CAL ADVOCATES (PUBLIC ADVOCATES OFFICE) FORMERLY THE OFFICE OF RATEPAYER ADVOCATES (ORA)

CHRISTOPHER CLAY MARCEL HAWIGER CALIF PUBLIC UTILITIES COMMISSION STAFF ATTORNEY LEGAL DIVISION THE UTILITY REFORM NETWORK ROOM 4300 785 MARKET ST., STE. 1400 505 VAN NESS AVENUE SAN FRANCISCO, CA 94103 SAN FRANCISCO, CA 94102-3214 FOR: THE UTILITY REFORM NETWORK (TURN) FOR: OFFICE OF THE SAFETY ADVOCATE (SED)

JAMES BIRKELUND PRESIDENT SMALL BUSINESS UTILITY ADVOCATES



548 MARKET ST., STE. 11200 SAN FRANCISCO, CA 94104 FOR: SMALL BUSINESS UTILITY ADVOCATES

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JOE MCCAWLEY MICHAEL BROWN REGULATORY CASE MANAGER CONSULTANT SAN DIEGO GAS & ELECTRIC COMPANY LAW OFFICE OF MICHAEL BROWN EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 FOR: SMALL BUSINESS UTILITY ADVOCATES (SBUA)

ROGER SONG MRW & ASSOCIATES, LLC EQUITY RESEARCH ASSOCIATE EMAIL ONLY SUNTRUST ROBINSON HUMPHREY EMAIL ONLY, CA 00000 EMAIL ONLY EMAIL ONLY, NY 00000

CAROLINE V. BONE ALI AGHA DEUTSCHE BANK SECURITIES, INC. MANAGING DIRECTOR 60 WALL STREET SUNTRUST ROBINSON HUMPHREY NEW YORK, NY 10005 711 FIFTH AVE., 4TH FLOOR NEW YORK, NY 10022

AMANDA VANEGA BLAKE ELDER EQ RESEARCH LLC POLICY RESEARCH ANALYST 1155 KILDAIRE FARM ROAD, SUITE 203 EQ RESEARCH, LLC CARY, NC 27511 1155 KILDAIRE FARM ROAD, SUITE 202-203 CARY, NC 27511

JOAN WEBER CASE ADMINISTRATION CALIF PUBLIC UTILITIES COMMISSION SOUTHERN CALIFORNIA EDISON COMPANY SAFETY POLICY DIVISION 8631 RUSH STREET 320 West 4th Street Suite 500 ROSEMEAD, CA 91770 Los Angeles, CA 90013

GIOVANNI S. GONZALEZ MARGARITA GEVONDYAN 2244 WALNUT GROVE AVENUE ATTORNEY ROSEMEAD, CA 91770 SOUTHERN CALIFORNIA EDISON COMPANY 2244 WALNUT GROVE AVE, 3RD FLOOR ROSEMEAD, CA 91770

RYAN STEVENSON KIRSTIE C. RAAGAS PRINCIPAL ADVISOR / REG - POLICY REGULATORY COUNSEL SOUTHERN CALIFORNIA EDISON COMPANY SAN DIEGO GAS & ELECTRIC COMPANY 8631 RUSH ST., GEN. OFFICE 4 8330 CENTURY PARK COURT, CP32F ROSEMEAD, CA 91770 SAN DIEGO, CA 92123

WADE BROWN ANDREW J. GRAF UNDERGROUNDING PROGRAM MGR. ASSOCIATE ATTORNEY CITY OF LAGUNA BEACH ADAMS BROADWELL JOSEPH & CARDOZO



505 FOREST AVE. 601 GATEWAY BOULEVARD, SUITE 1000 LAGUNA BEACH, CA 92651 SOUTH SAN FRANCISCO, CA 94080

MARC D. JOSEPH MILES MAURINO ATTORNEY AT LAW ASSOCIATE ATTORNEY ADAMS BROADWELL JOSEPH & CARDOZO ADAMS BROADWELL JOSEPH & CARDOZO 601 GATEWAY BLVD., STE. 1000 601 GATEWAY BLVD., STE. 1000 SOUTH SAN FRANCISCO, CA 94080 SOUTH SAN FRANCISCO, CA 94080 FOR: COALITION OF CALIFORNIA UTILITY EMPLOYEES (CUE)

AMY C. YIP-KIKUGAWA CHLOE LUKINS CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION LEGAL DIVISION ENERGY INFRASTRUCTURE BRANCH ROOM 4107 ROOM 4102 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

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DAVID LIEVANOS DAVID PECK CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ENERGY SAFETY & INFRASTRUCTURE BRANCH PRESIDENT BATJER AREA ROOM 5215 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

JAMIE ORMOND JONATHAN FROST CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION EXECUTIVE DIVISION INFRASTRUCTURE PLANNING AND PERMITTING B AREA AREA 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

JONATHAN J. REIGER JOSE ALIAGA-CARO CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION LEGAL DIVISION DEMAND RESPONSE, CUSTOMER GENERATION, AN ROOM 4107 AREA 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

MINA BOTROS NATHANIEL SKINNER CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION SAFETY BRANCH SAFETY BRANCH AREA AREA 4-A 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

ROBERT HAGA SEAN A. SIMON



CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ADMINISTRATIVE LAW JUDGE DIVISION COMMISSIONER RECHTSCHAFFEN ROOM 5006 ROOM 5201 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

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WENDY AL-MUKDAD ERIC BORDEN CALIF PUBLIC UTILITIES COMMISSION ENERGY POLICY ANALYST SAFETY POLICY DIVISION THE UTILITY REFORM NETWORK AREA 4-A 785 MARKET STREET, STE. 1400 505 VAN NESS AVENUE SAN FRANCISCO, CA 94103 SAN FRANCISCO, CA 94102-3214

KATY MORSONY ROBERT FINKELSTEIN STAFF ATTORNEY GENERAL COUNSEL THE UTILITY REFORM NETWORK THE UTILITY REFORM NETWORK 785 MARKET STREET, SUITE 1400 785 MARKET ST., STE. 1400 SAN FRANCISCO, CA 94103 SAN FRANCISCO, CA 94103

AMARA HAYASHIDA BENJAMIN ELLIS CASE MGR. - REGULATORY AFFAIRS ATTORNEY PACIFIC GAS AND ELECTRIC COMPANY BUCHALTER, A PROFESSIONAL CORPORATION 77 BEALE STREET, B23 55 SECOND STREET, SUITE 1700 SAN FRANCISCO, CA 94105 SAN FRANCISCO, CA 94105

CHARLES R. MIDDLEKAUFF KARI CAMERON ATTORNEY LEGAL ADMINISTRATOR PACIFIC GAS AND ELECTRIC COMPANY BUCHALTER 77 BEALE STREET, B30A EMAIL ONLY SAN FRANCISCO, CA 94105 EMAIL ONLY, CA 94105

MARY A. GANDESBERY MICHAEL ALCANTAR CHIEF COUNSEL ATTORNEY AT LAW PACIFIC GAS AND ELECTRIC COMPANY BUCHALTER, A PROFESSIONAL CORPORATION 77 BEALE STREET, B30A / PO BOX 7442 55 SECOND STREET, SUITE 1700 SAN FRANCISCO, CA 94105 SAN FRANCISCO, CA 94105

VALERIE WINN LILLIAN RAFII PACIFIC GAS AND ELECTRIC COMPANY ATTORNEY 77 BEALE ST., MC B10C BUCHALTER, A PROFESSIONAL CORPORATION SAN FRANCISCO, CA 94105 55 SECOND STREET, STE. 1700 SAN FRANCISCO, CA 94105-3493

DAVID L. HUARD LILLY B. MCKENNA ATTORNEY ATTORNEY MANATT, PHELPS & PHILLIPS, LLP MANATT, PHELPS & PHILLIPS, LLP ONE EMBARCADERO CENTER, 30TH FL. ONE EMBARCADERO CENTER, 30TH FL.



SAN FRANCISCO, CA 94111 SAN FRANCISCO, CA 94111 FOR: CITY OF LAGUNA BEACH FOR: CITY OF LAGUNA BEACH

STEVEN MOSS CASE COORDINATION PARTNER PACIFIC GAS AND ELECTRIC COMPANY M.CUBED PO BOX 770000; MC B23A 296 LIBERTY STREET SAN FRANCISCO, CA 94177 SAN FRANCISCO, CA 94114 FOR: THE LOCAL GOVERNMENT SUSTAINABLE ENERGY COALITION

ALEX J. MORRIS PHILLIP MULLER EXE. DIR. SCD ENERGY SOLUTIONS CALIFORNIA ENERGY STORAGE ALLIANCE 436 NOVA ALBION WAY 2150 ALLSTON WAY, STE.400 SAN RAFAEL, CA 94903 BERKELEY, CA 94704

ASISH GAUTAM FILIBERTO A. PINEDA CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION SAFETY POLICY DIVISION COMMISSIONER RECHTSCHAFFEN 300 Capitol Mall 300 Capitol Mall Sacramento, CA 95814 Sacramento, CA 95814 FOR: OSA

JESSICA T. HECHT JULIA ENDE CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ADMINISTRATIVE LAW JUDGE DIVISION MARKET STRUCTURE, COSTS AND NATURAL GAS 400 R Street 300 Capitol Mall Sacramento, CA 95814 Sacramento, CA 95814

KAREN NOREEN MILLS DRUCILLA DUNTON SR. ATTORNEY CALIF PUBLIC UTILITIES COMMISSION CALIFORNIA FARM BUREAU FEDERATION ADMINISTRATION & BUDGET UNIT 2600 RIVER PLAZA DRIVE 180 Promenade Circle, Suite 115 SACRAMENTO, CA 95833 Sacramento, CA 95834




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VIDHYA PRABHAKARAN NANCY WHANG ATTORNEY GENERAL COUNSEL DAVIS WRIGHT & TREMAINE, LLP CLEAN POWER ALLIANCE EMAIL ONLY 555 W. 5TH STREET, 35TH FL. EMAIL ONLY, CA 00000 LOS ANGELES, CA 90013 FOR: CALIFORNIA CABLE & FOR: CLEAN POWER ALLIANCE OF SOUTHERN TELECOMMUNICATIONS ASSOCIATION (CCTA) CALIFORNIA

RUSSELL A. ARCHER SHARON L. COHEN SR. ATTORNEY SR. ATTORNEY SOUTHERN CALIFORNIA EDISON COMPANY SAN DIEGO GAS & ELECTRIC COMPANY 2244 WALNUT GROVE AVE. / PO BOX 800 8330 CENTURY PARK COURT, CP32D ROSEMEAD, CA 91770 SAN DIEGO, CA 92123 FOR: SOUTHERN CALIFORNIA EDISON COMPANY FOR: SDG&E AND SOCALGAS

TADASHI GONDAI ANDREW J. GRAF DIR - LEGAL ADVOCACY ASSOCIATE ATTORNEY NATIONAL ASIAN AMERICAN COALITION ADAMS BROADWELL JOSEPH & CARDOZO 318 WEST LAKE CENTER, STE. 270 601 GATEWAY BOULEVARD, SUITE 1000 DALY CITY, CA 94015 SOUTH SAN FRANCISCO, CA 94080 FOR: NATIONAL DIVERSITY COALITION FOR: COALITION OF CALIFORNIA UTILITY EMPLOYEES (CUE)

MARION PELEO ELISE TORRES CALIF PUBLIC UTILITIES COMMISSION STAFF ATTORNEY LEGAL DIVISION THE UTILITY REFORM NETWORK ROOM 4107 785 MARKET STREET, SUITE 1400 505 VAN NESS AVENUE SAN FRANCISCO, CA 94103



SAN FRANCISCO, CA 94102-3214 FOR: THE UTILITY REFORM NETWORK FOR: PUBLIC ADVOCATES OFFICE

JENNIFER L. WEBERSKI IBENJAMIN ELLIS LITIGATION SUPERVISOR ATTORNEY SMALL BUSINESS UTILITY ADVOCATES BUCHALTER 548 MARKET STREET, SUITE 11200 55 SECOND STREET, SUITE 1700 SAN FRANCISCO, CA 94104 SAN FRANCISCO, CA 94105 FOR: SMALL BUSINESS UTILITY ADVOCATES FOR: ENERGY PRODUCERS AND USERS COALITION

MARY GANDESBERY BRIAN T. CRAGG ATTORNEY ATTORNEY PACIFIC GAS AND ELECTRIC COMPANY GOODIN, MACBRIDE, SQUERI & DAY, LLP 77 BEALE STREET, B30A 505 SANSOME ST., STE. 900 SAN FRANCISCO, CA 94105 SAN FRANCISCO, CA 94111 FOR: PACIFIC GAS AND ELECTRIC COMPANY FOR: ENGINEERS AND SCIENTISTS OF CALIFORNIA, LOCAL 20, INTERNATIONAL FEDERATION OF PROFESSIONAL & TECHNICAL ENGINEERS, AFL-CIO (ESC)

JEANNE B. ARMSTRONG MARIA T. BROWNE ATTORNEY AT LAW ATTORNEY GOODIN, MACBRIDE, SQUERI & DAY, LLP DAVIS WRIGHT TREMAINE LLP (WASHINGTON DC 505 SANSOME STREET, SUITE 900 505 MONTGOMERY STREET, STE. 800 SAN FRANCISCO, CA 94111 SAN FRANCISCO, CA 94111 FOR: SOLAR ENERGY INDUSTRIES ASSOCIATION FOR: CONTERRA ULTRA BROADBAND HOLDINGS, INC.

SUSANNAH CHURCHILL MELISSA W. KASNITZ CALIFORNIA DIR. ATTORNEY VOTE SOLAR CENTER FOR ACCESSIBLE TECHNOLOGY 360 22ND STREET, SUITE 730 3075 ADELINE STREET, SUITE 220 OAKLAND, CA 94612 BERKELEY, CA 94703 FOR: VOTE SOLAR FOR: CENTER FOR ACCESSIBLE TECHNOLOGY (CFORAT)

BOTH OLHASSO SCOTT BLAISING AGRICULTURAL ENERGY CONSUMERS ASSOCIATIO COUNSEL 925 L STREET, SUITE 800 BRAUN BLAISING SMITH WYNNE P.C. SACRAMENTO, CA 95814 915 L STREET, SUITE 1480 FOR: AGRICULTURAL ENERGY CONSUMERS SACRAMENTO, CA 95814 ASSOCIATION FOR: CALIFORNIA CHOICE ENERGY AUTHORITY

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ANNA FERO CASE COORDINATION DAVIS WRIGHT TREMAINE LLP PACIFIC GAS AND ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

CHRISTINE M. WALWYN DAVID HUANG ADMINISTRATIVE LAW JUDGE DAVIS WRIGHT TREMAINE LLP CPUC EMAIL ONLY



EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

FRANZ CHENG JUSTIN REGNIER CPUC - ENERGY EXE. DIV EMAIL ONLY CALIFORNIA PUBLIC UTILITIES COMMISSION EMAIL ONLY, CA 00000 EMAIL ONLY EMAIL ONLY, CA 00000

PAUL PATTERSON PRACHI KOHLI GLENROCK ASSOCIATES LLC NATIONAL DIVERSITY COALITION EMAIL ONLY EMAIL ONLY EMAIL ONLY, NY 00000 EMAIL ONLY, CA 00000

REGULATORY CLERK ROBERT EARLE BRAUN BLAISING SMITH WYNNE, PC EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

SHILPA RAMAIYA MRW & ASSOCIATES, LLC PACIFIC GAS AND ELECTRIC EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

DAVIS WRIGHT TREMAINE LLP GREGG ORRILL EMAIL ONLY EXECUTIVE DIRECTOR EMAIL ONLY, CA 00000 UBS SECURITIES 1285 AVENUE OF THE AMERICIAS NEW YORK, NY 10019

GREGORY REISS ALEJANDRO MENDEZ CENTENUS GLOBAL MANAGEMENT, LP MADISON AVENUE PARTNERS 437 MADISON AVENUE, SUITE 19B 150 EAST 58TH STREET, 14TH FLOOR NEW YORK, NY 10022 NEW YORK, NY 10155

RICK UMOFF BLAKE ELDER REGULATORY COUNSEL & DIR. POLICY RESEARCH ANALYST SOLAR ENERGY INDUSTRIES ASSOCIATION EQ RESEARCH, LLC 600 14TH NW SUITE 400 1155 KILDAIRE FARM ROAD, SUITE 202-203 WASHINGTON, DC 20005 CARY, NC 27511 FOR: SEIA

MAURICE BRUBAKER MAURICE BRUBAKER BRUBAKER & ASSOCIATES, INC. BRUBAKER & ASSOCIATES, INC. (BAI 16690 SWINGLEY RIDGE ROAD, SUITE 140 PO BOX 412000 CHESTERFIELD, MO 63017 ST LOUIS, MO 63141

CC SONG JENNY AU DIR - REGULATORY CALIF PUBLIC UTILITIES COMMISSION CLEAN POWER ALLIANCE MARKET STRUCTURE, COSTS AND NATURAL GAS 555 W. 5TH STREET, 35TH FLOOR 320 West 4th Street Suite 500 LOS ANGELES, CA 90013 Los Angeles, CA 90013



LAURA L. KRANNAWITTER JIM TOMLINSON CALIF PUBLIC UTILITIES COMMISSION DAVIS WRIGHT TREMAINE LLP MARKET STRUCTURE, COSTS AND NATURAL GAS EMAIL ONLY 320 West 4th Street Suite 500 EMAIL ONLY, CA 90017 Los Angeles, CA 90013

PAUL HUNT DANIEL W. DOUGLASS 207 MANZANITA AVE. ATTORNEY SIERRA MADRE, CA 91024 DOUGLASS & LIDDELL 4766 PARK GRANADA, SUITE 209 CALABASAS, CA 91302

ALLISON BAHEN CASE ADMINISTRATION EDISON INTERNATIONAL SOUTHERN CALIFORNIA EDISON COMPANY 2244 WALNUT GROVE AVE. 8631 RUSH STREET ROSEMEAD, CA 91770 ROSEMEAD, CA 91770

CASE ADMINISTRATION FADIA R. KHOURY SOUTHERN CALIFORNIA EDISON COMPANY DIR. & MANAGING ATTORNEY PO BOX 800, 8631 RUSH STREET SOUTHERN CALIFORNIA EDISON COMPANY ROSEMEAD, CA 91770 2244 WALNUT GROVE AVE. G.O.1, RM 348H ROSEMEAD, CA 91770

GUSTAVO GOMEZ KATHERINE L. HERNANDEZ EDISON INTERNATIONAL CASE ADMIN 2244 WALNUT GROVE AVE SOUTHERN CALIFORNIA EDISON COMPANY ROSEMEAD, CA 91770 2244 WALNUT GROVE AVE ROSEMEAD, CA 91770

SAM RAMRAJ VANESSA RUIZ EDISON INTERNATIONAL ANALYST II CASE ADMIN / STATE REG OPS 2244 WALNUT GROVE AVENUE SOUTHERN CALIFORNIA EDISON COMPANY ROSEMEAD, CA 91770 8631 RUSH STREET ROSEMEAD, CA 91770

DAVID CHENG CENTRAL FILES STAFF ATTORNEY SAN DIEGO GAS AND ELECTRIC COMPANY THE UTILITY REFORM NETWORK 8330 CENTURY PARK COURT, CP31E 1620 5TH AVENUE, SUITE 810 SAN DIEGO, CA 92123 SAN DIEGO, CA 92101

CHUCK MANZUK JAMIE K. YORK DIR - GRC & REVENUE CASE MGR - REGULATORY SEMPRA UTILITIES SAN DIEGO GAS & ELECTRIC COMPANY 8330 CENTURY PARK COURT 8330 CENTURY PARK COURT, CP31E SAN DIEGO, CA 92123 SAN DIEGO, CA 92123

JOE MCCAWLEY NORMA JASSO SAN DIEGO GAS & ELECTRIC COMPANY MGR - REGULATORY 8330 CENTURY PARK COURT SAN DIEGO GAS & ELECTRIC COMPANY SAN DIEGO, CA 92123 8330 CENTURY PARK CT, CP31E SAN DIEGO, CA 92123 FOR: SDG&E AND SOCALGAS



SUE MARA RACHEL KOSS CONSULTANT ADAMS BROADWELL JOSEPH & CARDOZO RTO ADVISORS, L.L.C. 601 GATEWAY BOULEVARD, SUITE 1000 164 SPRINGDALE WAY SO SAN FRANCISCO, CA 94080 REDWOOD CITY, CA 94062

ALEXANDER J. ABRAMSON ANAND DURVASULA CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION BROADBAND, POLICY & ANALYSIS BRANCH COMMISSIONER RANDOLPH AREA ROOM 5130 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

ANNA MADARASZ ANNA YANG CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION SAFETY BRANCH SAFETY BRANCH AREA AREA 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

ANNALISSA A. HERBERT CHARLOTTE CHITADJE CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ADMINISTRATIVE LAW JUDGE DIVISION ENERGY COST OF SERVICE & NATURAL GAS BRA AREA AREA 3-C 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

CHRISTINA SYRIANI CHRISTINE NUTILE CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION SAFETY BRANCH INFORMATION TECHNOLOGY SERVICES DIVISION AREA AREA 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

CHRISTOPHER PARKES EHREN SEYBERT CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION SAFETY BRANCH ADMINISTRATIVE LAW JUDGE DIVISION AREA 2-D ROOM 5041 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

JAMES DONOVAN LAURA A. MARTIN CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ADMINISTRATIVE LAW JUDGE DIVISION MARKET STRUCTURE, COSTS AND NATURAL GAS ROOM 5013 AREA 4-A 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

LEUWAM TESFAI MARC HUTTON CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION COMMISSIONER SHIROMA ENERGY INFRASTRUCTURE BRANCH ROOM 5137 AREA 505 VAN NESS AVENUE 505 VAN NESS AVENUE



SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

MARYAM GHADESSI POUNEH GHAFFARIAN CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION MARKET STRUCTURE, COSTS AND NATURAL GAS LEGAL DIVISION AREA 4-A ROOM 5025 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

PUI-WA LI RICHARD WHITE CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION SAFETY BRANCH SAFETY POLICY DIVISION AREA ROOM 5-A 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

ROBERT M. POCTA SELINA SHEK CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ENERGY COST OF SERVICE & NATURAL GAS BRA LEGAL DIVISION ROOM 4205 ROOM 4107 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

SOPHIA PARK TRUMAN L. BURNS CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ADMINISTRATIVE LAW JUDGE DIVISION ENERGY COST OF SERVICE & NATURAL GAS BRA ROOM 5019 ROOM 4205 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

VANESSA BALDWIN YAKOV LASKO CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION LEGAL DIVISION ENERGY COST OF SERVICE & NATURAL GAS BRA ROOM 5029 ROOM 4101 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

HAYLEY GOODSON KATY MORSONY STAFF ATTORNEY STAFF ATTORNEY THE UTILITY REFORM NETWORK THE UTILITY REFORM NETWORK 785 MARKET STREET, SUITE 1400 785 MARKET STREET, SUITE 1400 SAN FRANCISCO, CA 94103 SAN FRANCISCO, CA 94103

MARCEL HAWIGER ROBERT FINKELSTEIN ENERGY ATTORNEY THE UTILITY REFORM NETWORK THE UTILITY REFORM NETWORK 785 MARKET ST., STE. 1400 785 MARKET STREET, SUITE 1400 SAN FRANCISCO, CA 94103 SAN FRANCISCO, CA 94103

STEPHEN GREEN JAMES BIRKELUND LEGAL ASSISTANT PRESIDENT & GEN. COUNSEL THE UTILITY RETURN NETWORK SMALL BUSINESS UTILITY ADVOCATES 785 MARKET STREET, SUITE 1400 548 MARKET STREET, STE 11200 SAN FRANCISCO, CA 94103 SAN FRANCISCO, CA 94104



GREGORY HOLISKO LILLIAN RAFII PACIFIC GAS & ELECTRIC COMPANY ATTORNEY 77 BEALE STREET BUCHALTER SAN FRANCISCO, CA 94105 55 SECOND STREET, SUITE 1700 SAN FRANCISCO, CA 94105

MICHAEL ALCANTAR MICHAEL CADE ATTORNEY AT LAW ANALYST - ENERGY & NAT'L RESOURCES BUCHALTER, A PROFESSIONAL CORPORATION BUCHALTER, A PROFESSIONAL CORPORATION 55 SECOND STREET, SUITE 1700 55 SECOND STREET, SUITE 1700 SAN FRANCISCO, CA 94105 SAN FRANCISCO, CA 94105 FOR: ENERGY PRODUCERS AND USERS COALITION

BUCHALTER, A PROFESSIONAL CORPORATION KARI CAMERON 55 SECOND STREET, SUITE 1700 LEGAL ADMIN. SAN FRANCISCO, CA 94105 BUCHALTER 55 SECOND STREET, STE. 1700 SAN FRANCISCO, CA 94105-3493

RYAN M. APPEL CONNOR DOYLE ATTORNEY PACIFIC GAS & ELECTRIC COMPANY DAVIS WRIGHT TREMAINE LLP (WASHINGTON DC PO BOX 770000, MAIL CODE: B10A 505 MONTGMERY STREET, STE. 800 SAN FRANCISCO, CA 94177 SAN FRANCISCO, CA 94111 FOR: CONTERRA ULTRA BROADBAND HOLDINGS, INC.

CATHERINE E. YAP ED SMELOFF BARKOVICH & YAP, INC. MANAGING DIR - REGULATORY TEAM PO BOX 11031 VOTE SOLAR OAKLAND, CA 94611 360 22ND STREET, SUITE 730 OAKLAND, CA 94612

ALEX J. MORRIS CAROLYN KEHREIN EXE. DIR. ENERGY MANAGEMENT SERVICES CALIFORNIA ENERGY STORAGE ALLIANCE 2602 CELEBRATION WAY 2150 ALLSTON WAY, STE.400 WOODLAND, CA 95776 BERKELEY, CA 94704

DRUCILLA DUNTON CALIF PUBLIC UTILITIES COMMISSION ADMINISTRATION & BUDGET UNIT 180 Promenade Circle, Suite 115 Sacramento, CA 95834




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