aap and ncp: getting in tune with payments … and ncp: getting in tune with payments certifications...

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AAP and NCP: Getting in Tune with Payments Certifications Navigating Payments Conference October 9, 2014 Brenda Eckert, AAP, Wells Fargo Ellen Heffner, NCP, ECCHO

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AAP and NCP: Getting in Tune

with Payments Certifications

Navigating Payments Conference

October 9, 2014

Brenda Eckert, AAP, Wells Fargo Ellen Heffner, NCP, ECCHO

Agenda

• Benefits of Industry Certifications

• AAP & NCP Programs

– Definition and Candidates

– History

– Study Materials

– Additional Resources

– Testing

– Costs

– Test Preparation and Best Practices

– Re-certification Requirements

– Next Steps

2 10/9/2014

Benefits

• Individual

• Organization

• Industry

3 10/9/2014

Benefits – Words of Encouragement

4 10/9/2014

Benefits – Words of Encouragement

“The AAP certification is a standard of excellence for ACH Network participants. AAPs help financial institutions and companies improve their operational processes, ensure compliance and reduce risk.” – Ann-Marie Bartels, AAP, CEO EPCOR

5 10/9/2014

Benefits – Words of Encouragement

6 10/9/2014

“The AAP certification is a standard of excellence for ACH Network participants. AAPs help financial institutions and companies improve their operational processes, ensure compliance and reduce risk.” – Ann-Marie Bartels, AAP, CEO EPCOR

Benefits – Words of Encouragement

7 10/9/2014

Benefits – Words of Encouragement

8 10/9/2014

Benefits – Words of Encouragement

9 10/9/2014

“As a compliance professional, studying for the NCP prepared me not only for the exam but provided me with excellent materials and information that I continue to use today. I would suggest this certification to anyone who has an interest in developing a greater understanding of check payment systems.”

– Charla Tompkins, NCCO, AAP, NCP Navy Federal Credit Union

The

AAP & NCP

Programs

10 10/9/2014

Definition & Candidates

• 2+ years relative experience

• Commitment to the learning process

• Willingness to “get your hands dirty”

11 10/9/2014

History

Accredited ACH Professional

• 1993 Pilot exam

• 1994 AAP exam

• 4000 AAPs

National Check Professional

• 2011 Pilot exam

• 2012 – 2014 NCP exam

• 414 NCPs and growing

12 10/9/2014

Study Materials

Accredited ACH Professional

• ACH Rules book

• AAP handbook

• Risk management

handbook

• Marketing handbooks

• Compliance manual

• Revised UCC-4A and the

ACH Network

• Greenbook

National Check Professional

• JumpStart Reading program

• NCP Roadmap

• P.R.E.P. guide

• Question of the Day

• Access to pre-recorded

training webinars

• Exam prep training course

– Instructor-led, on-demand,

etc.)

13 10/9/2014

Additional Resources

Accredited ACH Professional

• AAP review course

• AAP Study Buddy program

• Payments Institute

• NACHA website

National Check Professional

• NCP review course

• NCP Guide handbook/program

• Check payments training

options

• ECCHO website

14 10/9/2014

Testing

Accredited ACH Professional

• PSI testing facility

• 120 questions

– General payments

– Products

– Risk

– Rules & Regs

– Technical

standards/formats

• Next testing window:

October 2014

National Check Professional

• PSI testing facility

• 120 questions

– Rules, Laws and Regs

– Fraud and Risk Mitigation

– Check Operations

• Includes technical

standards/formats

– Products

• Next testing window:

April-May 2015

15 10/9/2014

Costs

Accredited ACH Professional

• Exam fee

– NACHA member $475

– Non-Member $595

• Online registration

through NACHA

National Check Professional

• Exam fee

– ECCHO member $400

– Non-member $500

• Online registration

through ECCHO

16 10/9/2014

Test Preparation and Best Practices

• Study to pass – base it on the individual

• Study buddy / NCP Guide

• Small study groups

• Flashcards

• Write your own test questions

• Other?

17 10/9/2014

Re-Certification Requirements

Accredited ACH Professional

• Accreditation for 5 years

• Continuing Education

– 60 credit hours in five years

– Max of 20 credit hours per

year

– Renew in 5 year

increments

National Check Professional

• Accreditation for 3 years

• Continuing Education

– 30 credit hours in three years

– Max of 20 credits per year

– 2 ECCHO workshops

– Renew in 3 year

increments

18 10/9/2014

Next Steps

• Register for exam early

– AAP: https://www.nacha.org/events/training-accreditation-

programs

– NCP: www.eccho.org/ncpc

• Organize a study plan

– Maximize study time for best results

• Get a good night’s sleep before test date

• Take the exam

• Look for a positive result and make plans to celebrate!

19 10/9/2014

Questions?

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Thank You!

Thank You!

Ellen Heffner, NCP [email protected]

214.273.3211

Brenda Eckert, AAP [email protected]

612.667-2251

21 10/9/2014