Aarhus PhotosAarhus Photos

ÅrhusbillederÅrhusbilleder, based on the database of the , based on the database of the jointly operated ”Danske Billeder” (Danish jointly operated ”Danske Billeder” (Danish Photos), co-operation between six libraries, Photos), co-operation between six libraries, Local history, searchable in jpeg-formatLocal history, searchable in jpeg-format

Web payment of fees and fines

E-mail notification on holds and overdue books

SMS service on special media

Subscribed notification before loan expires

Subscribed personalized

subject list on

newly accessed media

On Line auktion on discharged materials

RSS feeds

290,000 inhabitants in Aarhus Municipality290,000 inhabitants in Aarhus Municipality

166,000 users have pin-code to self service – 112,000 have 166,000 users have pin-code to self service – 112,000 have been active within the last yearbeen active within the last year

75,000 users receive e-mail notification on reservations and 75,000 users receive e-mail notification on reservations and overdue materials overdue materials

96 % self service returns and 94 % self service issuing at the 96 % self service returns and 94 % self service issuing at the main librarymain library

650,000 self service reservations and orders per year- 650,000 self service reservations and orders per year- Self Self service pick upservice pick up

1.6 mill. renewals via web of a total of 5.4 mill. Loans1.6 mill. renewals via web of a total of 5.4 mill. Loans

3,6 mill. visits and 21,2 mill. page views at our homepage 20053,6 mill. visits and 21,2 mill. page views at our homepage 2005

..some figures from Aarhus Public Libraries

..some figures from Aarhus Public Libraries

The self serviced library > increasing demands to systems and user interfaces > as well as to the physical library and the organization because…

The library and The library and the internetthe internet

..THE USERS ARE TAKING CONTROL!

Personalizing the virtual

library

Loan Patterns – ”Wisdom of Loan Patterns – ”Wisdom of the Crowd”the Crowd”

Fiction Fiction

Recommendations from the Literature Site Recommendations from the Literature Site (Litteratursiden.dk)(Litteratursiden.dk)

Author biographies from the Literature Site Author biographies from the Literature Site (litteratursiden.dk)(litteratursiden.dk)

Author biographies from DBC AuthorWebAuthor biographies from DBC AuthorWeb ‘‘Recommender’ service based on collaborative filtering: Recommender’ service based on collaborative filtering:

”Others who have borrowed..””Others who have borrowed..”

ChildrenChildren

Recommendations from childrens site DotBot.dk Recommendations from childrens site DotBot.dk ””Others who have borrowed..”Others who have borrowed..”

MusicMusic

Library´s Netmusic including sound examplesLibrary´s Netmusic including sound examples ””Others who have borrowed/listened to…” CDs/recorded Others who have borrowed/listened to…” CDs/recorded

musicmusic

Web ServicesWeb Services Prototype web-services enhancing OPACS at public libraries in Denmark

From portals to servicesFrom portals to services

Technical set-upTechnical set-up

SL server

JavaSOAP / XML

Library 1 Library 2 Library 3 Litt.pageLibrary 4

Data layer metadataXML

JavaSOAP /

XML

JavaSOAP / XML

Service layer/application layer

Local Opac

User service layer

css

Web service Litt.page

Web serviceedition-match

Web service content-based filtering

Java script

wsdl

wsdl

wsdl

Web service item-based filtering

wsdlJavaSOAP /

XML

Net Music

JavaSOAP / XML

Web service Net Music

wsdl

JavaSOAP / XML

wsdl

Web service Litt.siden

local server

Let’s leave that to the Let’s leave that to the technicians..technicians..

Mixed models for personalization and profile types:Mixed models for personalization and profile types:

simple customisingsimple customising

personal tailored profiles linked to gathering of personal tailored profiles linked to gathering of individual behavioural patternsindividual behavioural patterns

collaborative filtering in interaction with personal collaborative filtering in interaction with personal profile profile

weighting parametersweighting parameters

Personalized Personalized servicesservicesdeveloping

Webservice:Myr OPAC:Enhance with xx-webservice or Don´t show xx- webservice

Simple customizing : simple settings for showing/not showing services

Webservice:List of my previous loans

Webservice:My personal ratings

Personalization based on behaviour : User profile are based on previous loans

I give the library permission to store my previous loans

Webservice:Personal recommendings (books,music,DVD)

Webservice:Filter - I don´t like this. Not my taste

Parameter in weighing: Time, Gender, Ratings

Filtering / simple choices “I don´t like/I like this” or “Remove”

Behaviour “My previous loans”

Collaborative filtering “Other who have borrowed..”

Webservice:My notebook. List of books I´d like to read

Personal recommendations

A user may be connected to several A user may be connected to several librarieslibraries

A user has only one profile in MyLibraryA user has only one profile in MyLibrary

A user has a login which issues a ”ticket” A user has a login which issues a ”ticket” that follows the user across systems, that follows the user across systems, regardless of which system the user regardless of which system the user starts out fromstarts out from

Identification and all rights are carried all Identification and all rights are carried all the way throughthe way through

A system may be the local library´s A system may be the local library´s system, a national service, a Net library, a system, a national service, a Net library, a external database or some other content external database or some other content suppliersupplier

AAutentificationutentification Authorisation Authorisation

InfrastructureInfrastructure

developing

Single Sign On – Seamless user experiences

Nearest future..Nearest future..

Library 2.0Library 2.0

Web services: Web services: allowing user participationallowing user participation

through writing reviewsthrough writing reviews

and tagging in the catalog and tagging in the catalog

Wikies, blogging – integrating Wikies, blogging – integrating

user production in our servicesuser production in our services

Transforming the library as a

space

Nearest Nearest future..future..

The hybrid library

• Multiple user interfaces

• “Intelligent” user support from the environment

• Web-services: embedded elements in the physical library connecting items and data from the Internet (recommendation, something similar, author portraits)

Inspiring physical spaces for learning, searching, reading

The library in the user environment Web servics: mobile units (f.x. BlueTooth cell phones, Podcasting) e-bags / electronic classrooms, cms-systems

Reading suggestions

LibraryOPAC

notationscommentsE-textsReservations

Loans

My E-bagDatabase

Litterature Site

The News Room

The Fiction Literature Room

I-floor - Winner of Danish Design Award 2004Info Column, prototype

Info columnInfo column

Displays web pages as Displays web pages as postersposters

Library staff select the web Library staff select the web pages to be shownpages to be shown

Web pages shown by turning Web pages shown by turning (no traditional keyboard or (no traditional keyboard or mouse)mouse)

Cell phone collects web Cell phone collects web address via Blue Tothaddress via Blue Toth

Info Galleria

Story Surfer

GIS Table with RFID tagged

content

3-D book, prototype

”Rocking sheep”

The Laundry Game

Interactive

TableBook front

pages

Lib-PhoneRFID tags and Blue Toth

connected to content server

Story HatPDA equippedReacts with rfid tags

The Quibbler

Low TechBook Table

Innovation!

Lorcan Dempsey, OCLC: The inside out library- libraries in the age of Amazoogle, 2005

lab books

exhibitions

PDAs

learning management systems

campus portal

course materialtext book

personal collectionsreadinglists

Institutional repository

Digital collections

E-reserveCatalog Licensed

collections

Aggregations

Virtual reference

CatalogingILL

libraryuser environmentsresource environment

The library in the user environment,Not the user in the library environment

Flexible assembly of services from multiple sources.

Lorcan Dempsey, OCLC: The inside out library- libraries in the age of Amazoogle, 2005

Lorcan Dempsey, OCLC: The inside out library- libraries in the age of Amazoogle, 2005

lab books

exhibitions

PDAs

learning management systems

campus portal

course materialtext book

personal collectionsreadinglists

Institutional repository

Digital collections

E-reserveCatalog

Licensed collections

Aggregations

Virtual reference

CatalogingILL

libraryuser environmentsresource environment

The library in the user environment,The library in the user environment,Not the user in the library environmentNot the user in the library environment

andand

”…the future belongs not to those who merely navigate us through cyberspace, nor those who populate it with data. Rather it belongs to those who help us make sense of all the data that is available to us.”

John J. Regazzi, Elsevier:The Battle for Mindshare, 2004