a/b testing essentials unwebinar with michael aagaard

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Thank you for joining us! We’ll be starting in just a few minutes. Ryan Engley Ryan is Unbounce’s Director of Customer Success who along with his team, helps Unbounce customers boost their conversion rates. He is our resident webinar host and consummate office vegan. About the Hosts Michael Aagaard Michael is a self-confessed split test junkie and copywriting fanatic who’s obsessed with finding out what works in online marketing. He’s Danish and hails from the fair city of Copenhagen. Join our chat on Twitter @Unbounce @ContentVerve #Unwebinar Tuesday, 23 April, 13

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Join conversion rate optimization expert Michael Aagaard for an Unwebinar that will equip you with everything you need to know to start A/B testing. You'll get lots of easy to understand optimization principles and concrete tips that'll help you get much more out of your marketing efforts.

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Page 1: A/B Testing Essentials Unwebinar with Michael Aagaard

Thank you for joining us! We’ll be starting in just a few minutes.

Ryan Engley

Ryan is Unbounce’s Director of Customer Success who along with

his team, helps Unbounce customers boost their conversion rates. He is our resident webinar

host and consummate office vegan.

About the Hosts

Michael Aagaard

Michael is a self-confessed split test junkie and copywriting fanatic who’s obsessed with finding out what works in online marketing. He’s Danish and hails from the fair city of Copenhagen.

Join our chat on Twitter

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 2: A/B Testing Essentials Unwebinar with Michael Aagaard

Recording and Slides Will Be Emailed This Week

Join our chat on Twitter

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 3: A/B Testing Essentials Unwebinar with Michael Aagaard

Join our chat on Twitter

@Unbounce @ContentVerve #Unwebinar

Ryan EngleyDirector of Customer SuccessUnbounce

@ryan_engley

Tuesday, 23 April, 13

Page 4: A/B Testing Essentials Unwebinar with Michael Aagaard

Join our chat on Twitter

@Unbounce @ContentVerve #Unwebinar

Michael AagaardSplit Testing JunkieContentVerve.com

@ContentVerve

Tuesday, 23 April, 13

Page 5: A/B Testing Essentials Unwebinar with Michael Aagaard

Join our chat on Twitter

@Unbounce @ContentVerve #Unwebinar

1. Top 5 Questions About A/B Testing

2. Q&A

3. How to Test with Unbounce

Outline

Tuesday, 23 April, 13

Page 6: A/B Testing Essentials Unwebinar with Michael Aagaard

1. Why do we need to test?

2. How do we get started?

3. What should we test?

4. How do we set up an A/B split test? 

5. When can we stop the test? 

The Top 5 Questions about A/B Testing:

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 7: A/B Testing Essentials Unwebinar with Michael Aagaard

1. Why do we need to test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 8: A/B Testing Essentials Unwebinar with Michael Aagaard

1. Why do we need to test?

“Because relying on guesswork and gut feeling is a dangerous business

strategy.”

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 9: A/B Testing Essentials Unwebinar with Michael Aagaard

1. Why do we need to test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 10: A/B Testing Essentials Unwebinar with Michael Aagaard

1. Why do we need to test?

Control: Treatment:

100% privacy - we will never spam you!

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 11: A/B Testing Essentials Unwebinar with Michael Aagaard

1. Why do we need to test?

Control: Treatment:

18.70% less sign-upsStatistical confidence 96%

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 12: A/B Testing Essentials Unwebinar with Michael Aagaard

1. Why do we need to test?

Control: Treatment:

We guarantee100% privacy. Your information will not be shared.

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 13: A/B Testing Essentials Unwebinar with Michael Aagaard

1. Why do we need to test?

Control: Treatment:

19.74% more sign-ups

Statistical confidence 96%

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 14: A/B Testing Essentials Unwebinar with Michael Aagaard

1. Why do we need to test?

“Testing is the only way to make sure your optimization efforts work.”

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 15: A/B Testing Essentials Unwebinar with Michael Aagaard

2. How do we get started?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 16: A/B Testing Essentials Unwebinar with Michael Aagaard

“Start small and simple and get your footing.”

2. How do we get started?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 17: A/B Testing Essentials Unwebinar with Michael Aagaard

2. How do we get started?

Get off to an easy start for free with:

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 18: A/B Testing Essentials Unwebinar with Michael Aagaard

“Start simple, but use your energy, where it counts.”

2. How do we get started?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 19: A/B Testing Essentials Unwebinar with Michael Aagaard

2. How do we get started?

31.54% more sign-upsStatistical confidence 99%

Control: Treatment:

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 20: A/B Testing Essentials Unwebinar with Michael Aagaard

“Show initial results and get the company buy-in.”

2. How do we get started?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 21: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 22: A/B Testing Essentials Unwebinar with Michael Aagaard

Website

Landing Page

Test Environment

Landing Page

Test Environment

Landing Page

Test Environment

Landing Page

Test Environment

CRO based on findings from

LPO

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 23: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

“Pick all the low-hanging fruits.”

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 24: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

1. Messaging

2. Forms

3. Call-to-Action Buttons  

3 low-hanging fruits on your landing pages:

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 25: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

Messaging - clarity & relevance are king

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 26: A/B Testing Essentials Unwebinar with Michael Aagaard

YOU WORK OUT SMARTER AT FITNESS WORLD

Control:

3. What should we test?

Tuesday, 23 April, 13

Page 27: A/B Testing Essentials Unwebinar with Michael Aagaard

YOU WORK OUT SMARTER AT FITNESS WORLD

GROUP TRAINING & FITNESS AT YOUR LOCAL GYM

Control:

Treatment:

3. What should we test?

Tuesday, 23 April, 13

Page 28: A/B Testing Essentials Unwebinar with Michael Aagaard

YOU WORK OUT SMARTER AT FITNESS WORLD

GROUP TRAINING & FITNESS AT YOUR LOCAL GYM

38.46% more sign-upsDuring the campaign, the treatment

sold 38.46% more gym

memberships.

Control:

Treatment:

3. What should we test?

Tuesday, 23 April, 13

Page 29: A/B Testing Essentials Unwebinar with Michael Aagaard

Why Trade Forex with Forextrading.com?

Control:

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 30: A/B Testing Essentials Unwebinar with Michael Aagaard

Why Trade Forex with Forextrading.com?

Get Your Free, No Risk, No Obligation$100,000 Forex Trading Demo Account

Control:

Treatment:

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 31: A/B Testing Essentials Unwebinar with Michael Aagaard

Why Trade Forex with Forextrading.com?

Get Your Free, No Risk, No Obligation$100,000 Forex Trading Demo Account

Control:

Treatment:

99.4% more conversions

Statistical Confidence 99%

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 32: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

1. Use the word, “get” when you are drafting your headlines

2. Ask yourself, “why”, “what”, “why”

2 tips for writing high-impact landing page copy

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 33: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

Forms - give me a good reason to fill out your form

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 34: A/B Testing Essentials Unwebinar with Michael Aagaard

31.54% more sign-upsStatistical confidence 99%

Control: Treatment:

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 35: A/B Testing Essentials Unwebinar with Michael Aagaard

Control: Treatment:

83.75% more conversionsStatistical Confidence 97%

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 36: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

CTA Buttons - relevant copy and “stand-out” design

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 37: A/B Testing Essentials Unwebinar with Michael Aagaard

Control: Treatment:

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 38: A/B Testing Essentials Unwebinar with Michael Aagaard

Control: Treatment:

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 39: A/B Testing Essentials Unwebinar with Michael Aagaard

90% higher CTRDuring the campaign, the

treatment got 90% more clicks.

Control: Treatment:

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 40: A/B Testing Essentials Unwebinar with Michael Aagaard

Control: Treatment:

31.03% more payments

Statistical Confidence 98%

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 41: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

Control: Treatment:

35.81% more payments

Statistical Confidence 98%

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 42: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

CTA

ConversionBounce

The tipping point between bounce and conversion

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 43: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

1. Design (color, shape, size)

2. Copy (text in the button)

CTAs consist of two overall elements:

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 44: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

1. Design answers the question, “Where should I click?”

2. Copy, answers the question, “Why should I click?”

CTAs consist of two overall elements:

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 45: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

1. Design (color, shape, size)

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 46: A/B Testing Essentials Unwebinar with Michael Aagaard

2. Copy (text in the button)

Value and relevance = clicks

Focus on what the prospect gets by clicking the CTA

3. What should we test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 47: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

Negative:

Button Copy Landing Page Gym Membership:

The prospects’ motivation is to get a membership at a local gym (the actual location of the gym is crucial)

When they click the button, they’ll get the opportunity to find a gym and buy a membership

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 48: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

Negative: Ad value:

Button Copy Landing Page Gym Membership:

The prospects’ motivation is to get a membership at a local gym (the actual location of the gym is crucial)

When they click the button, they’ll get the opportunity to find a gym and buy a membership

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 49: A/B Testing Essentials Unwebinar with Michael Aagaard

3. What should we test?

Negative: Ad value: Ad relevance:

Button Copy Landing Page Gym Membership:

The prospects’ motivation is to get a membership at a local gym (the actual location of the gym is crucial)

When they click the button, they’ll get the opportunity to find a gym and buy a membership

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 50: A/B Testing Essentials Unwebinar with Michael Aagaard

4. How do we set up an A/B test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 51: A/B Testing Essentials Unwebinar with Michael Aagaard

4. How do we set up an A/B test?

A (control) B (treatment)

A/B-test

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 52: A/B Testing Essentials Unwebinar with Michael Aagaard

4. How do we set up an A/B test?

“Start with simple A/B tests - 1 control vs. 1 treatment”

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 53: A/B Testing Essentials Unwebinar with Michael Aagaard

4. How do we set up an A/B test?

Control: Treatment:

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 54: A/B Testing Essentials Unwebinar with Michael Aagaard

4. How do we set up an A/B test?

Video “How to set up an A/B test in 2 minutes”

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 55: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 56: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

“The only thing that’s worse than not testing is relying on bad data.”

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 57: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

1. Confidence level

2. Conversion range

3. Sample size

Statistical Significance - 3 Basic Factors:

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 58: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

Confidence level

+

Conversion range

+

Sample size

=

Statistical Significance

Statistical Significance - 3 Basic Factors:

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 59: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

Is A in fact better than B - or are the results random?

A (Control): B (Treatment):

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 60: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

How likely is it that A is better than B?

A (Control): B (Treatment):

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 61: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

Confidence Level

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 62: A/B Testing Essentials Unwebinar with Michael Aagaard

99% Confidence Level=

1% chance that numbers are off

60% Confidence Level=

40% chance that numbers are off

5. When can we stop the test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 63: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

Conversion Range

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 64: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

Conversion Range

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 65: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

Conversion Range

Conversion range (A) 0.91 - 2.91%

Conversion range (A) 1.58 - 3.58%

1%

1%

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 66: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

Sample Size

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Tuesday, 23 April, 13

Page 67: A/B Testing Essentials Unwebinar with Michael Aagaard

Sam

ple

Size

Reliability Level

Low High

Larg

eSm

all

zSa

mpl

e Si

ze

Reliability Level

Low High

Larg

eSm

all

5. When can we stop the test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 68: A/B Testing Essentials Unwebinar with Michael Aagaard

A lot can happen within the first 100 conversions

5. When can we stop the test?

155 conversions / 1977 visitors

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 69: A/B Testing Essentials Unwebinar with Michael Aagaard

A lot can happen within the first 100 conversions

5. When can we stop the test?

155 conversions / 1977 visitors

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 70: A/B Testing Essentials Unwebinar with Michael Aagaard

A lot can happen within the first 100 conversions

5. When can we stop the test?

155 conversions / 1977 visitors

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 71: A/B Testing Essentials Unwebinar with Michael Aagaard

5. When can we stop the test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 72: A/B Testing Essentials Unwebinar with Michael Aagaard

Get as close to a 99% Confidence Level as possible

Sample Size large enough to allow at least 100 conversions

Conversion Range of <±1%

Summary Guidelines:

Look for fluctuations (diamond shapes)

5. When can we stop the test?

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 73: A/B Testing Essentials Unwebinar with Michael Aagaard

Q&A

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 74: A/B Testing Essentials Unwebinar with Michael Aagaard

Additional Resources from Michael

ContentVerve.com

Twitter.com/ContentVerve

Facebook.com/ContentVerve

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 75: A/B Testing Essentials Unwebinar with Michael Aagaard

Additional Resources from Unbounce

twitter.com/unbounce

unbounce.com/blog

The Ultimate Guide to A/B Testing

(we’ll send you these in the follow up email)

@Unbounce @ContentVerve #Unwebinar

Tuesday, 23 April, 13

Page 76: A/B Testing Essentials Unwebinar with Michael Aagaard

@Unbounce @ContentVerve #Unwebinar

Stick Around

Learn to Set Up YourFirst Landing Page & Test with Unbounce

See How to Test and Optimize Buttons for Free with buttonoptimizer.com

Tuesday, 23 April, 13