How we phased out motivational systemAbout motivation in DevOps culture

DevOps Days, Warsaw, 22nd-23rd November 2016

Sabina Staszczyk

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A few words about Our team and challengesHistory

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DreamLab◉ Tech company

creating the media future

◉ 23 mln users from CEE

◉ Over 300 DevOps ◉ 800 deployments

daily

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Till 2011

Waterfall

2011-2014Agile

Since 2014DevOps

Bonus for timely completing the project

Quarterly bonus for achieving the objectives in the desired style

Work environment overruns our motivational system

History: work and incentive systems

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Incentive structures affect how team members process and share information, cooperate and collaborate.

2015 State of DevOps Report

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DevOps Culture Challenges

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Even with the best tools, DevOps is just another buzzword if you don't have the right culture.

Rouan Wilsenach

Source: http://martinfowler.com/bliki/DevOpsCulture.html

Dev & Ops Collaboration

Shared responsibili

ty

Team culture

Organizational culture

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Dev &Ops Collaboration @DreamLab◉ DevOps teams, roles◉ Blameless

postmortems◉ Monitoring ◉ Feedback ◉ Continuous Delivery

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Our approach to motivationHow to create environment able to motivate in DevOps culture?

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◉ Self Determination Theory (Edward Deci & Richard Ryan)

◉ Motivation 3.0/Drive (Daniel Pink)

Inspiration

Competence

Relatedness

Purpose

Autonomy

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Dennis BakkeIf you treat people like adults, they will act like adults, but if you treat them like children, they will act like children.

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Why?We want to work in a place which we have a real impact on, because our engagement is the most important condition of the company’s success

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How?◉ We experiment and

take risks◉ We make sure that

our work brings value◉ We build strong

teams, based on mutual cooperation

◉ We enable the development of leaders

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What?Imagine a place where you would like to work. Start to create it!◉ We are publicising

proven ideas◉ We are

experimenting with new ideas

◉ We change the game rules to make that possible

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1. Remove money out of sight◉ Internal and external

justice of salaries◉ No financial

punishment (expected bonuses)

◉ Reward for outstanding achievements

Source http://thefinancialphysician.com

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2. Ensure autonomy◉ Fedex Day◉ Time for

development and process tasks

◉ Objectives with adequate deadline

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3. Ensure purpose◉ DemoDays◉ Roadmap◉ Financial

transparency

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4. Ensure mastery◉ Recognition◉ Formal and informal

feedback

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5. Ensure relatedness◉ Team goals◉ Guilds◉ Integration,

celebration

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What next?

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(-) the best thing you can do for your products, your company and your people is institute a culture of experimentation and learning (-).

2016 State of DevOps Report

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Measurement◉ Culture

transformation◉ Employee

engagement◉ Realization of

business goals

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