About UsAbout Us

Welcome to GRAPPLE INFO SOLUTIONS Welcome to GRAPPLE INFO SOLUTIONS PVT. LTD., upcoming BPO and Service PVT. LTD., upcoming BPO and Service provider for various IT enabled projects, provider for various IT enabled projects, Headquartered at Hyderabad in A.P., Headquartered at Hyderabad in A.P., INDIAINDIA

At GISPL, we develop innovative and At GISPL, we develop innovative and creative products and services providing creative products and services providing total communication and information total communication and information solutions. Among a plethora of services, solutions. Among a plethora of services, providing creative and innovative solutions providing creative and innovative solutions for Business Process Outsourcing.for Business Process Outsourcing.

ServicesServices GISPL projects difference is based on the GISPL projects difference is based on the

utilization of a hybrid and unique service utilization of a hybrid and unique service structure.structure.

Our customers benefit from the convenience of Our customers benefit from the convenience of dedicated domestic project managers coordinating dedicated domestic project managers coordinating experienced offshore staff. This allows clients to experienced offshore staff. This allows clients to enjoy the benefits of the most competitive pricing enjoy the benefits of the most competitive pricing in the industry delivered with superior in the industry delivered with superior performance.performance.

GISPL projects employ innovative use of GISPL projects employ innovative use of technology to solve customers’ unique problems. technology to solve customers’ unique problems. We strongly believe that we succeed when ours We strongly believe that we succeed when ours customers succeed.customers succeed.

MissionMission Lower operating costs of customers by Lower operating costs of customers by

providing world class outsourcing services. providing world class outsourcing services. GISPL accomplishes this by enhancing GISPL accomplishes this by enhancing productivity by providing standardized and productivity by providing standardized and customized solutions to client requirement customized solutions to client requirement and by innovative delivery approaches by and by innovative delivery approaches by understanding the market scenario.understanding the market scenario.

GISPL mainly focus on customer GISPL mainly focus on customer satisfaction and maintaining good satisfaction and maintaining good customer relationship and also on process customer relationship and also on process improvements using corporate level improvements using corporate level benchmarks.benchmarks.

Vision Vision

Our vision is to grow into a Our vision is to grow into a leading Publishing services leading Publishing services provider and a reputed BPO provider and a reputed BPO services company that provides services company that provides reliable solutions to the industry. reliable solutions to the industry. Accepting outsourcing projects, Accepting outsourcing projects, Data Entry projects, content Data Entry projects, content writing and developing projectswriting and developing projects at various management levels.at various management levels.

ValuesValues

RespectRespect ExcellenceExcellence IntegrityIntegrity Team PlayerTeam Player

Project Management Project Management

Our Project Management works are based Our Project Management works are based on the information provided; they take on the information provided; they take full responsibility to ensure that all full responsibility to ensure that all aspects of the production cycle are aspects of the production cycle are managed effectively. Their managed effectively. Their responsibilities include setting schedules, responsibilities include setting schedules, hiring, monitoring the progress of titles, hiring, monitoring the progress of titles, and effectively communicating with, the and effectively communicating with, the technical staff. Our team of Project technical staff. Our team of Project Manager’s is well trained and Manager’s is well trained and experienced in typesetting Industry.experienced in typesetting Industry.

Non Voice ProcessesNon Voice Processes GISPL has a Good workforce of highly GISPL has a Good workforce of highly

qualified staff with experience in qualified staff with experience in various tools used for Data Conversion various tools used for Data Conversion and related services.and related services.

With streamlined processes GISPL is With streamlined processes GISPL is able to meet the strictest of schedules able to meet the strictest of schedules while maintaining the highest quality.while maintaining the highest quality.

The following Data Conversion are The following Data Conversion are Managing at our end. Managing at our end.

HTML ConversionHTML Conversion JPEG or PDF to other format ConversionJPEG or PDF to other format Conversion

Voice ProcessVoice Process

GISPL has a Good workforce of highly GISPL has a Good workforce of highly qualified staff with experience in qualified staff with experience in customer service Industry both Inbound customer service Industry both Inbound and Outbound.and Outbound.

With streamlined processes GISPL is With streamlined processes GISPL is able to meet the strictest of schedules able to meet the strictest of schedules while maintaining the highest quality.while maintaining the highest quality.

Currently running a call center Currently running a call center supporting a survey campaign for one of supporting a survey campaign for one of the leading media partner based out of the leading media partner based out of UK.UK.

Our Active ClientsOur Active Clients

Criterion Innovative IT Solutions Criterion Innovative IT Solutions PVT Ltd.PVT Ltd.

Taj Group of Hotels Inc (Non-voice).Taj Group of Hotels Inc (Non-voice). RR TechnologiesRR Technologies

With streamlined processes GISPL With streamlined processes GISPL is able to meet the strictest of is able to meet the strictest of schedules while maintaining the schedules while maintaining the highest quality.highest quality.

Hardware DetailsHardware Details

Computers - 20Computers - 20 Printers - 1 Printers - 1 Scanners - 1Scanners - 1 LAN availabilityLAN availability Restricted Online FacilityRestricted Online Facility

Along with the above mentioned Along with the above mentioned hardware GISPL is equipped with one hardware GISPL is equipped with one System Administrator.System Administrator.

Reach Us @Reach Us @ Address:Address:

GRAPPLE INFO SOLUTION PVT. LTD.,GRAPPLE INFO SOLUTION PVT. LTD.,2-1-502,503/2/A, Above Vishal Book 2-1-502,503/2/A, Above Vishal Book Centre,Centre,UNIVERSITY ROAD, NALLAKUNTA,UNIVERSITY ROAD, NALLAKUNTA,HYDERABAD.HYDERABAD.

Contact:Contact:Ph. No: +91 40 65811739,Ph. No: +91 40 65811739,

+91 96662 78817+91 96662 78817 Email: Email: info@grappleinfosolutions.cominfo@grappleinfosolutions.com Website: www.grappleinfosolutions.comWebsite: www.grappleinfosolutions.com