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International

Quality

Standards

Group 2Ongluico, Nino PaoloCaparoso, Noellie KlarcheeneBarrit, Gian Angelo

Poligrates, ConnieGalacio, Merck Elton

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International Organization for

Standardizations

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About ISO

ISO (International Organization for

Standardization) is the world's largest

developerand publisher of International

Standards.

ISO is a networkof the national standards

institutes of 162 countries, one member per

country, with a Central Secretariat in Geneva,Switzerland, that coordinates the system.

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About ISO

ISO is anon-governmental organizationthat forms abridge between the public and private sectors. On theone hand, many of its member institutes are part ofthe governmental structure of their countries, or are

mandated by their government. On the other hand,other members have their roots uniquely in the privatesector, having been set up by national partnerships ofindustry associations.

Therefore, ISO enables a consensusto be reached onsolutions that meet both the requirements of businessand the broader needs of society.

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ISO Member (Philippines)

Bureau of Product Standards

Department of Trade and Industry3rd Floor Trade and Industry Building361 Sen. Gil J. Puyat AvenuePH-Metro Manila 1200

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About BPS

The Philippines took a formal approach tostandardization in 1947, when the Division ofStandards was created under the Bureau of

Commerce, Department of Commerce andIndustry. In June 1964, after realizing the needfor standardization in line with the industrial andeconomic development of the nation, the

Philippines Congress enacted Republic Act 4109,converting the Division of Standards into theBureau of Standards.

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About BPS

The organization underwent several adjustments overthe years to respond to the growing range of servicesto industry, exporters and consumers, while raisingorganizational efficiency, effectiveness and

productivity. The Bureau of Product Standards (BPS)was conferred its present mandate under various laws,principally Republic Act 4109, Executive Order 133 of1987 and the Consumer Act of the Philippines,Republic Act 7394 of 1992.

The Bureau of Product Standards operates as a staffBureau under the Department of Trade and Industrywith 95 personnel.

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ISO 9000 SERIES

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ISO 9000 SERIES

Set of generic standards that provide qualitymanagement guidance and identify genericquality system elements necessary to achieve

quality assurance Identifies basic disciplines of a quality

management system that is useful tomanufacturers, suppliers and distributors

Used by customers as a basis for assessing amanufacturersQMS and to see that a supplier orservice industry has the ability to providesatisfactory goods or services

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Advantage:

Improvedthe organizations quality management

Enhanced the reputationof the organizationforquality

ISO 9000 SERIES is applicable to all situations,especially for:

CONTRACTUAL SITUATIONS

NON-CONTRACTUAL SITUATIONS

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USES OF THE STANDARDS:

Guidance for Quality Management

Contractual Agreements

Second-party approval or registration

Third-party approval or registration

STANDARDS IN ISO 9000 SERIES

-ISO 9000-1 -ISO 9004-1

-ISO 9001-ISO 9002

-ISO 9003

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ISO 9001- Model for Quality Assurance inDesign/Development, Production,

Installation

and Servicing

ISO 9002- Model for Quality Assurance in

Production, Installation and Servicing

ISO 9003- Model for Quality Assurance in

Final Inspection and TestISO 9000-1- Guidelines for Selection and Use

ISO 9000-4

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ISO 14000

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Refers to a family of voluntary standardsdeveloped by the International Organization for

Standardization (ISO). Provides a framework for a strategic approach to

an organizations environmental policies, plansand actions.

By using the framework, a company develops anenvironmental management system or EMS.

The EMS is evaluated by a certificationbodyto

determine whether the EMS conforms to 14000.If so, the organization is said to have ISO14000

certification.

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The focus is on processes, not products.

The ISO 14000 family consists of standards andguidelines relating to environmental managementsystemsand supporting standards on terminology andspecific tools, such as auditing.

The standards are concerned with what an organizationdoes to minimize harmful effects on the environmentcaused by its activities: either during production ordisposal, either by pollution or by depleting natural

resources.

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What is an ISO 14000 EMS?

An environmental management system

(EMS) based on the ISO 14000 standards isa management tool enabling anorganization of any size or type to controlthe impact of its activities, products or

services on the environment.

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It defines a structured approach for:

1) setting environmental objectives and targets,

2) achieving these goals, and

3) demonstrating that they have been achieved.

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BenefitsReduced cost of waste management,

Savings in consumption of energy and

materials,Lower distribution costs,

Improved corporate image amongregulators, customers and the public, and

a Framework for continuous improvement

of environmental performance.

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Reasons/ Advantages for ISO

Certification

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There are many reasons why a companywould want to be ISO certified. Each has

its own advantage and disadvantage. We

will look into some major aspects about

these through this presentation.

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1. Increased Efficiency

2. Increased Revenue

3. Employee Morale

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4. International Recognition

5. Factual Approach to DecisionMaking

6. Supplier Relationships

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7. Documentation

8. Consistency.

9. Customer Satisfaction

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10. Improvement Processes

The ISO 9001:2000 QMS outlines audit

processes, management review and

improvement processes based on collecteddata. Improvements are carefully planned and

implemented based on facts, using a system

of documentation and analysis, to ensure thebest decisions are made for your company.

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Disadvantages

1. Does not guarantee better

quality

2. Focus on certification

3. Frequent audits

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Requirements for ISORegistration/ Application

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Registration to ISO 9000 generally consists

of the following six basic steps:

1. Application

2. Documentreview

3. Preassessment

4. Assessment

5. Registration

6. Surveillance

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ISO Certified Companies

Bank of Philippine Islands

APO Cement Corp.

Megaworld Corp.

Dole Philippines, Inc.

Kraft Foods (Philippines), Inc.

Wyeth Philippines, Inc.

Cebu Mitsumi, Inc.

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Splash Corp.

D.M. Consunji, Inc.

Cebu Air, Inc. Sulpicio Lines, Inc.

Philam Plans, Inc.

Honda Cars Philippines, Inc.

Fujitsu Philippines

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Holcim Phils.

Gardenia Bakeries Philippines, Inc.

Canon Marketing Philippines, Inc.

Jollibee Foods Corp.

Siemens Philippines.

SEAOIL Philippines, Inc.