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Fundamentals for the AcademicLiaisonRichard Moniz, Johnson Wales University USA,Joe Eshleman, Johnson Wales University USAand Jo Henry, Piedmont Community College, USAA core resource for any LIS student or academiclibrarian serving as a liaison, this guide lays out thecomprehensive fundamentals of the discipline,helping librarians build the confidence andcooperation of the university faculty in relation tothe library. Readers will learn about connecting and

assisting faculty and students through skilful communication andresource utilization. Written in a straightforward way that lends itselfto easy application, Fundamentals for the Academic Liaisonprovides ready guidance for current and future academiclibrararians liaisons.Contents: 1. Faculty/staff orientation meetings 2. Subject expertise 6. Collection development 7. Teaching information literacy 8. Embeddedlibrarianship 9. Library guides 10. Accreditation and new courses 11. Evaluation.Readership: Current and future academic liaison librarians.

February 2014224pp | £49.95

Paperback9781783300051

ACADEMIC LIBRARIES

The Subject Librarian’s Handbook Edited by Rowena Macrae-Gibson, CityUniversity and Cass Business School, UK This landmark handbook is the essential guide tothe subject librarian’s role, and manages tosynthesize a huge and complex area ofprofessional practice into one single handyresource. Drawing on contributions and casestudies from subject librarians working in all areas,it offers practical and pragmatic advice to support,develop and deliver services to students,researchers, academics and support staff within

higher education. Informed by research and packed with practicaltips, checklists, ideas for innovative practice from around the worldand definitions of common terminology, each chapter offers insightinto real situations and real decisions and will inspire you to trydifferent ways of working.Contents: SECTION 1: PEOPLE 1. Defining the role 2. Being the role: subjectspecific knowledge and experience 3. Understanding our users SECTION 2:DEVELOPING YOUR PORTFOLIO 4. The Social Librarian 5. The EnablingLibrarian 6.The Online and Networking Librarian 7. The Open Access Librarian 8.The Collection Development Librarian 9. The Innovating Librarian 10. TheCommunicating Librarian SECTION 3: NEXT STEPS 11. Further training andqualifications 12. Skills audit.Readership: Academic and subject liaison librarians, at all levels of their career,managers of subject librarian teams, students studying library and informationcourses and academics.

October 2014224pp | £49.95

Paperback 9781856047586

FORTHCOMING IN 2014

The Future of ScholarlyCommunicationEdited by Deborah Shorley, Imperial CollegeLondon, UK and Michael Jubb, ResearchInformation Network, UK

Governments and societies globally agree that a vibrant andproductive research community underpins a successful knowledgeeconomy but the context, mechanisms and channels of researchcommunication are in flux. As the pace of change quickens thereneeds to be analysis of new trends and drivers, their implicationsand a future framework. The editors draw together the informedcommentary of internationally-renowned experts from all sectorsand backgrounds to define the future of research communication.Contents: Introduction: Scholarly communications - disruptions in a complexecology - Michael Jubb PART 1: CHANGING RESEARCHER BEHAVIOUR 1. Changing ways of sharing research in chemistry - Henry S Rzepa 2. Supportingqualitative research in the humanities and social sciences: using the MassObservation Archive - Fiona Courage and Jane Harvell 3. Researchers andscholarly communications: an evolving interdependency - David C Prosser4. Creative communication in a 'publish or perish' culture: can postdocs lead theway? - Katie Anders and Liz Elvidge 5. Cybertaxonomy - Vincent S Smith6. Coping with the data deluge - John Wood 7. Social media and scholarlycommunications: the more they change, the more they stay the same? - EllenCollins 8. The changing role of the publisher in the scholarly communicationsprocess - Richard Bennett PART 2: OTHER PLAYERS: ROLES ANDRESPONSIBILITIES 9. The changing role of the journal editor - Mike McGrath 10. The view of the research funder - Richard Kiley 11. Changing institutionalresearch strategies - Ian M Carter 12. The role of the research library - Mark LBrown 13. The library users' view - Roger C Schonfeld.Readership: This is essential reading for all concerned with the rapidly evolvingscholarly communications landscape, including researchers, librarians, publishers,funders, academics and HE institutions.

“I would recommend this book to the people whowant to know more about scholarly communicationand to those who know quite a lot about it andwould like to expand their understanding. All thechapters are written in an accessible style and mostof them have a moment of intrigue and surprise inthem.” - Information Research

NEW

2013224pp | £49.95

Paperback:9781856048170

Mastering Digital LibrarianshipStrategy, Networking and Discovery inAcademic LibrariesEdited by Alison Mackenzie and Lindsey Martin, both at Edge Hill University, UKThis book examines the changing roles of thelibrarian and how working within a rich digitalenvironment has altered the way professionalsdevelop the appropriate 'know how', skills,knowledge and behaviours required in order tooperate effectively. Expert specialists and opinion-

makers from around the world discuss the challenges andsuccesses of adapting existing practices, introducing new servicesand working with new partners in an environment that no longerrecognizes traditional boundaries and demarcation of roles.This timely and inspiring edited collection is structuredthematically, with a focus on three key strands where the impact ofdigital technologies is significant:

• Rethinking marketing and communication – this strand looks atstrategic approaches and practices which harness social mediaand illustrate the importance of communication and marketingactivities in these new online spaces.

• Rethinking support for academic practice – this part examinesthe professional expertise required of librarians who engagewith and support new academic and learner practices in digitallyrich teaching, learning and research environments.

• Rethinking resource delivery – this section investigates the useof strategies to maximize access to online resources andservices: harnessing system data to enhance collectionmanagement and user choice, designing and managing mobile'friendly' learning spaces and providing virtual resources andservices to an overseas campus.

Contents: 1. Digital marketing in an outreach context - Alison Hicks 2. Reference2.0: evolution of virtual reference services and social media - Dawn McLoughlin andJill Benn 3. A service in transition: how digital technology is shaping organizationalchange - Rachel Bury and Helen Jamieson 4. The impact of open and digital contenton librarians’ roles in a learning and teaching context - Helen Howard 5. Supportingearly-career researchers in data management and curation - Joy Davidson6. Extending students’ digital capabilities: the Digital Tattoo Project - Julie Mitchell andCindy Underhill 7. Mobilizing your library - Dr Kay Munro, Karen Stevenson,Rosemary Stenson and Wendy Walker 8. ‘You might also be interested in . . .’:improving discovery through recommendations - Lisa Charnock and Joy Palmer 9.Libraries and international branch campuses in the digital environment - Moira Bent.Readership: Librarians, library schools, departments of information science,education developers, learning technologists and IT specialists.

NEW

2013224pp | £49.95

Paperback:9781856049436

FORTHCOMING IN 2014


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Know it All, Find it Fast forAcademic Libraries Heather Dawson

“Complete and comprehensive, author HeatherDawson, a library leader at the London School ofEconomics, provides the techniques needed to takea question and answer it for a patron quickly andeffectively. Practical advice for librarians inmanaging their collections through technology andgeneral know how, Know It All, Find It Fast forAcademic Librarians is a strongly recommendedaddition for any librarian's library science referencecollection” - Midwest Book Review

2011192pp | £49.95

Paperback:9781856047593

E-book:9781856049115

Envisioning Future AcademicLibrary ServicesInitiatives, Ideas and ChallengesEdited by Sue McKnight

“The essays, written by distinguished librarians,publishers and professors…are uniformly succinct,well written, and particularly well edited…Thevolume promises much and delivers impressively.”– College and Research Libraries

2010272pp | £49.95

Paperback:9781856046916

E-book:9781856048750

2009208pp | £54.95

Paperback:9781856046855

E-book:9781856049245

Supporting Research StudentsBarbara Allan

2008240pp | £54.95

Hardback:9781856046442

E-book:9781856047838

Transformative Learning SupportModels in Higher EducationEdited by Margaret Weaver

2005224pp | £54.95

Hardback:9781856045254

Managing Academic SupportServices in Universities The Convergence ExperienceEdited by Terry Hanson

2005248pp | £54.95

Paperback:9781856045278

The Academic LibraryPeter Brophy

2ND EDITION

Also of interestCollaboration in Libraries and LearningEnvironments 33Developing Academic Staff 8Developing the New 20Delivering Research Data Management Sevices15Reflecting on the Future 32Managing Research Data 16

ACQUISITIONS & COLLECTIONDEVELOPMENT

Customer-based CollectionDevelopmentAn OverviewEdited by Karl Bridges, University of Vermont,USAThis essential guide to customer-based/patron-driven collection development will allow librariansto navigate the rapid changes in what users expectof libraries. The traditional ‘top down’ approach to collectiondevelopment definitely has its drawbacks: even

after spending a good deal of time, energy, and resources, librariansare sometimes frustrated to find that their library's collection is notbeing used as they anticipated. But another strategy is gainingmomentum. This book gathers together the best practitioners in theemerging field of customer-based collection development to findout what library users need and want and provide strategies toallow librarians to manage collections accordingly. Drawing on theexperiences of professionals from a variety of academic and publiclibraries, Customer-based Collection Development:

• Offers strategies for planning and implementing a customer-based collection programme

• Summarizes its potential impact on a library's budget• Discusses cataloguing implications, and other day-to-day • Presents guidelines for evaluating and marketing.

Customer-based collection development is one way for libraries tonavigate the rapid changes in what users expect of libraries, andthis new anthology is an important guide to this approach. Contents: 1. E-books and patron-driven acquisitions in academic libraries - CristinaCaminit 2. A hard DDA’s night: managing a consortial demand driven acquisitionsprogram for e-books - Sarah Hartman-Caverly, Norm Medeiros and Mike Persick 3. Selectors’ perceptions of e-book patron-driven acquisitions - Judith M Nixon,Suzanne M Ward, and Robert S Freeman 4. Flying in late: a pilot PDA on amicroscopic budget -Jamie L Conklin and Erik Sean Estep 5. A case study for PDAon a shoe-string budget: an evolving vision for collection development through threepilot projects - Naomi Ikeda Chow, and Ryan James 6. Technical services aspectsof demand-driven e-book acquisitions - Kay Downey 7. Brigham Young University’spatron-driven acquisitions: does it stand the test of time? - Jared L Howland,Rebecca Schroeder, and Tom Wright 8. Patron-driven digital collectiondevelopment in archives - Maura Valentino 9. PDA in a multi-library setting:challenges, implementation, and outcomes - Jeanne Harrell, Carmelita Pickett,Simona Tabacaru, Jeannette Ho, Ana Ugaz, and Nancy Burford 10. Seven reasonsto be skeptical about patron driven acquisitions: a summary - John Buschman11. Patron-driven vs. librarian-selected: three years of comparative e-book usage- Dracine Hodges.

Readership: Librarians and library managers in all types of libraries.

June 2014 208pp | £49.95

Paperback;9781856049313

FORTHCOMING IN 2014

“Easily readable, the book is well structured, andhas clear objectives and summaries of eachchapter...Supporting Research Students provides amuch needed lifeline for new academic contactlibrarians, and will help to refresh the skills andperspective of more experienced librarians.”- Australian Academic and Research Libraries


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Acquisitions in the NewInformation UniverseCore Competencies and Ethical PracticesJesse Holden

"...a well written, strategic overview of all thecomponents and relationships involved with libraryacquisitions." - Australian Academic and Research Libraries2010

148pp | £49.95Paperback:

9781856047395

Fundamentals of CollectionDevelopment and ManagementPeggy Johnson, St Catherine University, USA

This is the third edition of the authoritativestandard collection development and management

textbook. In this sweeping revision, expert instructor and librarianPeggy Johnson addresses the art of controlling and updatinglibrary collections, whether located locally or accessed remotely.Each chapter offers complete coverage of one aspect of collectiondevelopment and management, including numerous suggestionsfor further reading and narrative case studies exploring the issues.Johnson thoroughly considers:

• Traditional management topics such as organization of thecollection, weeding, staffing, and policymaking

• Maintaining productive relationships with vendors andpublishers, and other important purchasing and budgetingtopics

• The effects of rapidly changing information delivery and accesstechnologies, the evolving needs and expectations of libraryusers, and new roles for subject specialists.

Johnson offers a comprehensive tour of this essential disciplineand situates the fundamental ideas of collection development andmanagement in historical and theoretical perspective, bringing thismodern classic fully up to date. The book also includes samplecollection development policy statements, contracts, licensingterms, selection aids and professional resources.Contents: 1. Introduction to collection management and development 2.Organizational models, staffing, and responsibilities 3. Planning, policy, andbudgets 4. Developing collections 5. Managing collections 6. Marketing, liaisonactivities, and outreach 7. Collection analysis: evaluation and assessment 8.Cooperative collection development and management 9. Scholarly communicationAppendix A: Professional resources for collection development and managementAppendix B: Selection aids Appendix C: Sample collection development policyStatements Appendix D: Contract and license terms. Readership: LIS students, library managers and librarians worldwide.

About the second edition:“…essential reading for the collection developmentprofessional.”- Internet Reference Services Quarterly

3RD EDITION

FORTHCOMING IN 2014

March 2014400pp | £49.95

Paperback:9781856049375

Collection Development in theDigital Age Edited by Maggie Fieldhouse and AudreyMarshall

“I would recommend this book to all those interestedin collection development...Its coverage is extensiveand reflects a cross-section of the experience oflibrarians and information professionals.” - Journal of Librarianship and Information Science

2011256pp | £49.95

Paperback:9781856047463

E-book:9781856048972

2000464pp | £69.95

Hardback:9781856043663

Collection Management International Yearbook of Library andInformation Management 2000-2001Edited by G E Gorman

2004160pp | £44.95

Paperback:9781856044967

Managing Acquisitions in Libraryand Information Services Liz Chapman

3RD EDITION

Also of interestBuilding an Electronic Resource Collection 19

Fundamentals of ManagingReference CollectionsCarol A Singer

This book offers information and insight on best practices forreference collection management, no matter the size, and showswhy managing without a plan is a recipe for clutter and confusion.In this very practical guide, reference librarians will learn:

• The importance of collection development policies, and how toeffectively involve others in the decision-making process

• New insights into selecting reference materials, both print andelectronic

• Strategies for collection maintenance, including the all-importantissue of weeding.

This important new book will help librarians make better referencedecisions, aligned to customer needs and expectations, especiallysignificant with today's limited budgets.Contents: 1. Reference collection fundamentals 2. Reference collectiondevelopment policies 3. Staffing models for reference collection management 4. Selecting reference materials 5. Acquisitions, budgets, and licenses 6. Collection maintenance 7. Weeding the reference collection 8. Referencecollection development and consortia 9. Discovery and access.

2012182pp | £49.95

Paperback:9781856048316

"Singer’s book teaches novices the basics ofcollection management while helping practicinglibrarians remember information taught in libraryschool courses and providing additional insights thatmay not have been previously considered withrespect to e-resources. Recommended for publiclibrarians or anyone working with a referencecollection, whether novice or experienced." - Library Journal

Inspection copiesOur titles are available as inspection copies for lecturers

considering them for course adoption.Email: [email protected]


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ARCHIVESExtensible Processing forArchives and Special CollectionsDaniel A Santamaria, Princetown University,USAThis accessible how-to guide to extensibleprocessing will show you how to reduce yourprocessing backlog, maintain control of the streamof archival materials flowing into your collection,describe large aggregations of archival materialsand improve user experience. A recent OCLC Research study found that an

internet accessible finding aid existed for only 44 per cent ofarchival collections. With the strain of processing backlogs, manycollections go undescribed and are essentially hidden from yourusers. Extensible processing offers an alternative: establish abaseline level of access to all your holdings, then conductadditional processing based on user demand and ongoingassessment. This flexible approach emphasizes decision-making,prioritization, and adherence to archival principles and standards.The goal is to give you the tools, confidence, and freedom toimprove user experience. In Extensible Processing for Archives and Special Collections,Daniel Santamaria provides an accessible how-to guide toextensible processing, including the following:

• The six key principles of extensible processing• International case studies, ranging from one-person shops to

large universities: learn from examples of processes, systems,software, and metadata that were used successfully by others

• Eight steps in an extensible workflow process• How-to-use collection assessment surveys to reduce backlogs• Systematic step-by-step approach to reducing accessioning.

Readers will learn how to use Describing Archives: A ContentStandard (DACS) and Encoded Archival Description (EAD) and beup-to-date on recent developments in digitization of archives andalternative strategies such as low-resolution scanning andrepurposing existing metadata to ensure that baseline descriptionsof all collection materials held by your archive or library areavailable online as quickly as possible. Contents: 1. The backlog problem and archival processing 2. Beyond MPLP:principles of extensible processing 3. General processing workflow: working withcollections 4. Attacking your backlog: using collections assessment surveys as partof a backlog reduction project 5. Rethinking accessioning and working with newcollections 6. Descriptive standards and facilitating access to description 7.Digitization and facilitating access to content 8. Supervision, management, andplanning 9. But what about: answering frequent questions and concerns aboutextensible processing 10. ConclusionReadership: Archivists and librarians.

September 2014240pp | £54.95


Archives and RecordkeepingTheory into PracticeEdited by Caroline Brown, Dundee University,UKThis groundbreaking text simplifies anddemystifies archival and recordkeeping theory andits role in modern day practice. The book's great strength is in articulating some ofthe core principles and issues that shape thediscipline and the impact and relevance they havefor the 21st century professional. Using an

accessible approach, it outlines and explores key literature andconcepts and the role they can play in practice. Leadinginternational thinkers and practitioners from the archives andrecords management world consider the concepts and ideas behindthe practicalities of archives and records management to draw outtheir importance and relevance.Contents: Introduction - Caroline Brown 1. Records and archives: concepts, rolesand definitions - Caroline Williams 2. Archival appraisal: practising on shifting sand- Anne J Gilliland 3. Arrangement and description: between theory and practice -Jennifer Meehan 4. Ethics for archivists and records managers - Jeannette ABastian 5. Archives, memories and identities - Eric Ketelaar 6. Under theinfluence: the impact of philosophy on archives and records management - RachelHardiman 7. Participation vs principle: does technological change marginalizerecordkeeping theory? - Alan R Bell.Readership: Students and educators in archives and recordkeeping, practitionerswho want to better understand and inform their day-to-day work. It is also a usefulguide across related disciplines in the information sciences and humanities.

NEW

December 2013224pp | £49.95

Paperback:9781856048255

The No-nonsense Guide toArchives and RecordkeepingMargaret CrockettA how-to-do-it guide to all aspects of archives andrecords management from creation of recordsthrough to making them accessible as archives. Based on the internationally renowned trainingdays run by the author this deals with all materialsincluding born-digital and digitised, photographsand audio-visual. Utilising checklists, practicalexercises, sample documentation, case studies and

helpful diagrams, Margaret Crockett ensures a very accessible andpragmatic approach allowing anyone to get to grips with the basicsquickly.Contents: 1. Basic concepts 2. Recordkeeping 3. Records management 4. Archives management 5. Preservation.Readership: Practitioners involved in the management of archives and records,especially if they are just starting out or without formal training, including archivesand records assistants, librarians, information managers and IT professionalsresponsible for archives and records and managers of archives staff.

November 2014224pp | £49.95

Paperback:9781856048552

FORTHCOMING IN 2014

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Principles and Practice in RecordsManagement and Archives SeriesSeries Editor: Geoffrey Yeo, UCL, UKThis series provides a body of core texts relating to the twinfields. Each volume in the series offers a detailed andprofessionally written overview of one or more topics withinthese fields. The series addresses digital records and archivesas well as paper, principles and strategies and practical andoperational matters. It reflects up-to-date views on establishedprofessional issues and explores new areas of current concern.

ArchivesPrinciples and Practices Laura A Millar

This authoritative handbook, written by an archivalprofessional with over 25 years' experience,

addresses the contextual, strategic and operational issuesassociated with archives. The text covers everything the archivistneeds to know:

• Establishing principles, policies and procedures• Managing day-to-day operations• Caring for different types of archival materials• Enhancing outreach and public access • Ensuring the growth and sustainability of the institution and its

services. The final section of the book offers a glossary of terms and a widerange of specialist information including comprehensive lists ofrecommended further reading, national institutions, professionalbodies and other sources of advice. Contents: Foreword - Geoffrey Yeo 1. What are archives? 2. Archival institutions:creatures of history and culture 3. Archival service: a matter of trust 4. Protectingarchives 5. Provenance, original order and respect des fonds 6. Appraising andacquiring archives 7. Arranging and describing archives 8. Making archivesavailable 9. The challenge of digital archives.Readership: Archivists and students of archive administration.

2010304pp | £49.95

Paperback:9781856046732

WALDO GIFFORD LELAND AWARD WINNER 2011

“...an excellent guide to archives management for allthose who work in and with archives – it will alsoserve as an indispensable student textbook.”- Business Archives

Preserving ArchivesHelen Forde and Jonathan Rhys-Lewis, UCL,UKA fully updated edition of this seminal work onarchival preservation.Access to archival material - the documentaryheritage of people all over the world that gives themtheir identity and ensures their rights - is dependenton the survival of fragile materials: paper,parchment, photographic materials, audiovisualmaterials and, most recently, magnetic and optical

formats. The primary importance of such survival is widelyacknowledged but sometimes overlooked in a rush to provide everbetter means of access. But without the basic material, no servicescan be offered. Preservation is the heart of archival activity.Archivists in all types of organizations face questions of how to plana preservation strategy in less than perfect circumstances, or dealwith a sudden emergency. This book considers the causes of threatsto the basic material, outlines the preservation options available andoffers flexible solutions applicable in a variety of situations. It offersa wide range of case studies and examples from internationalspecialists. This revised edition also includes a new chapter on themanagement and training of volunteers, reflecting a key concern formany archival institutions.Contents: Introducing archive preservation 2. Understanding archive materialsand their characteristics 3. Managing digital preservation 4. Archive buildings andtheir characteristics 5. Safeguarding the building and its contents 6. Managingarchival storage 7. Managing risks and avoiding disaster 8. Creating and usingsurrogates 9. Moving the records 10. Exhibiting archives 11. Handling therecords 12. Managing a pest control programme 13. Training and the use ofvolunteers 14. Putting preservation into practice.Readership: Archivists, librarians, curators and enthusiasts, trained and untrained,in museums, local studies centres and voluntary societies in need of good clearadvice.

March 2013336pp | £49.95

Paperback:9781856048231

2ND EDITION

Managing Records in GlobalFinancial MarketsEnsuring Compliance and Mitigating RiskEdited by Lynn Coleman, Victoria L Lemieux,Rod Stone and Geoffrey Yeo

Contents: Global financial markets Victoria L Lemieux, DavidLong and David Kemp | PART 1: REGULATORY AND LEGAL

2011272pp | £64.95

Paperback:9781856046633

E-book:9781856049177

“Records and information are the living history ofhow a financial institution steers its course in abrutally competitive market. This outstandingvolume has achieved something important: theeditors deliver a resource that provides reliable andtrustworthy navigation through the diversechallenges of global banking and financial servicesand the rigour of specific national rules. Balanced,thorough, accessible - an essential tool for anyprofessional."- Jeffrey Ritter

Management Skills for Archivistsand Record Managers Louise Ray, UCL, UKThis book introduces the range of managementskills employed by records managers andarchivists, and shows how they may be applied. Written by an expert in the field, this handbook ofpractical advice is underpinned with currentthinking and theory, and draws on experience ofteaching management skills to graduate archivistsand records managers and on practical

professional experience. Each chapter deals with a key aspect ofarchive and records management, illustrated by case studies andexamples. Throughout, the book provides a clear conceptualframework, but ensures that this is translated into practical terms toenable the reader to make use of the knowledge in their work.Contents: 1. Identifying management skills for archivists and records managers 2. Taking the long term view: corporate and strategic planning 3. Managingprojects successfully 4. Managing money and other resources 5. Managing people6. Providing accountability: performance measurement 7. Advocating for archivesand records management 8. Developing personal management skills.Readership: Records managers and archivists working in any sector, especiallythose at the start of their careers and those moving into positions of managementwho wish to refresh their skills. It is also of great value to graduate students ofarchives and records management, and to all information professionals studying formanagement.

May 2014256pp | £49.95

Paperback:9781856045841

FORTHCOMING IN 2014

NEW

2009320pp | £59.95

Hardback:9781856046398

E-book (PDF):9781856049047

Community Archives The shaping of memoryEdited by Jeannette A Bastian and BenAlexander


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The Future of Archives andRecordkeepingA ReaderEdited by Jennie Hill

“This book could benefit any professional in recordsand information management, knowledge or librarymanagement, history, or research. It provides anintense and thought-provoking mix of theory,practice, and philosophy.” - Information Management

2010272pp | £49.95

Paperback:9781856046664

E-book:9781856048675

2010368pp | £49.95

Paperback:9781856047050

E-book:9781856048880

Copyright for Archivists andRecords ManagersTim Padfield

4TH EDITION

2008368pp | £54.95

Paperback:9781856046541

Leading and Managing Archivesand Records ProgramsStrategies for SuccessEdited by Bruce W Dearstyne

Also of interestDigital Archives 17Emergency Planning 33Linked Data for Libraries 36Preservation Management 45Preserving our Heritage 44

The No-nonsense Guide toTraining in LibrariesBarbara Allan, University of Westminster, UKThis accessible guide uses case studies andexamples of best practice from public, school,academic, special and government libraries to helplibrary and information workers deliver excellenttraining practice. Increasingly, library and information staff are beingasked to do more and more with fewer resources.In the context of higher education and further

education, library and information workers are often involved intraining large, diverse groups of more than 100 students, who mayhave limited resources. In public libraries, library staff may beinvolved in delivering a wide range of training activities toextremely diverse groups.Many library and information workers in special libraries deliverend-user and specialist training to busy professionals who areunlikely to have the time to attend pre-scheduled workshops. Inaddition, the rise of social networking tools and other informationand communication technologies, has meant that training practicesare continually changing to meet the expectations of participants.This book provides guidance on the design and delivery of effectivetraining courses and is aimed at helping experienced trainers, aswell as those who are still developing their skills.Contents: 1. Introduction PART 1: TRAINING PRACTICES 2. Differentapproaches to learning and teaching 3. Making training interesting 4. Use ofdifferent technologies to support training practices 5. Making it happen 6. Delivering face-to-face training sessions 7. E-learning and blended learningPART 2: LEARNING IN THE WORKPLACE 8. Learning and development in theworkplace.Readership: All library and information workers involved in training.

NEW

2013224pp | £49.95

Paperback:9781856048286

Building your PortfolioThe CILIP Guide Edited by Kath Owen and Margaret Watson Thoroughly updated to reflect the newrequirements of CILIP’s revamped suite ofProfessional Registration qualifications, this is theessential ‘how to’ guide to producing a successfulportfolio. Reflecting on achievements andpresenting evidence of enhanced knowledge andskills underpin many professional and educationalqualifications. Building a portfolio is key to

recording and demonstrating this professional development, andgaining official recognition in the form of Professional Registrationqualifications.Set out in a user-friendly format, and covering each element of aportfolio, the guide is jam-packed with examples, useful hints andtips, personal contributions from successful applicants, web links,and further reading to help you develop a top-notch portfolio. Therole of the VLE, new submission routes including e-submission andthe new route to Revalidation are all clearly explained.Contents: 1. Introduction to the qualifications 2. The mentoring process 3.Assessment criteria 4. Reflective writing 5. Curriculum Vitae 6. Professionaldevelopment plans and the PKSB 7. Evaluative statement 8. Supporting evidence9. Revalidation 10. The final steps..Readership: Library and information practitioners working towards any of the threelevels of CILIP Professional Registration (Certification, Chartership, Fellowship),candidates for Revalidation and those beginning their first job in the sector.Mentors, employers of library and information staff, students of library andinformation science, and others interested in effectively recording their continuingprofessional development.

3RD EDITION

2010160pp | £39.95

Paperback:9781856047142

E-book:9781856048958

Building your PortfolioMargaret Watson

2ND EDITION

CAREER DEVELOPMENT & TRAINING

About a previous edition:“The author is to be congratulated on producing awork, which is user-friendly, readable and oftenenlightening in unexpected ways.”- Journal of Librarianship and Information Science

August 2014 160pp | £39.95


“...compulsive and rewarding reading.” - Library Review

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Practical Tips for Library and Information Professionals Series editor: Helen Blanchett, Newcastle University, UKThis series provides a set of practical guides for the busy professional in need of inspiration. Sourced from experienced library and informationpractitioners, grounded in theory, yet not overwhelmed by it, the information in these guides will tell you what you need to know to make a quickimpact in a range of topical areas of professional interest. Each book takes a tips-based approach to introduce best-practice ideas and encourage adaptation and innovation. The following unique format isemployed for every tip:• Overview of activity/tip – a clear outline of the tip or activity proposed• Best for – the context where this tip is best applied • More – examples of how the tip or activity can be adapted, both to provide alternatives and spark inspiration• Watch out – practical advice on pitfalls that can happen when using the approach outlined• References – identifying the research that underpins the practice.Series readership: Experienced library and information professionals looking for new ideas and inspiration, as well as new professionals wanting totap into the experience of others and students and educators interested in how theory is put into practice.

Practical Tips for Developing YourStaffGil Young, NHS NW Health Care LibrariesUnit, UK, and Tracey Pratchett, UniversityHospitals of Morecambe Bay NHSFoundation Trust, UKContinuous professional development is a keycomponent of a successful and satisfying career.This practical book offers a wide range of ideas andmethods for all library and information

professionals to manage the development of those who work forand with them. As part of the Practical Tips for Library andInformation Professionals series, it offers innovative tips and tried-and-tested best practice to enable library and knowledge workers totake control of professional development regardless of the budgetand time available to them.You will find flexible tips and implementation advice on topicsincluding:

• Enabling others to plan, reflect on and evaluate their personaldevelopment

• Appraisals and goal setting: linking personal objectives toorganizational objectives

• Performance management• Sourcing funding to attend and run events• Planning formal development activities such as courses and

conferences• Accessing informal activities • Using social media as a development tool• Role of professional bodies and networks• Mentoring, buddying and coaching• Networking.

Readership: All library and information professionals who have responsibility formanaging, mentoring and training staff. It will also be a valuable guide for individualwishing to manage their own CPD.

March 2015224pp | £49.95

Paperback:9781783300181

FORTHCOMING IN 2015

Practical tips for DemonstratingYour ValueLaura Woods, Brake, UKInformation professionals provide a service that iskey to the success of their organisations, but sadlyis frequently overlooked. In times of budget cuts,outsourcing and downsizing, demonstrating ourvalue to those who hold the purse strings and makethe decisions is vital. This book offers practical tipsand advice for all library and informationprofessionals on how to ensure that all their

colleagues and managers, especially those outside of the library,understand exactly what value they bring. It draws on best practicefrom experienced practitioners to equip library and informationworkers with the tools to gain recognition for their hard work.Topics will include:

• Embedding within teams• Eliminating the routine to focus on value-added tasks• Identifying your transferable skills• Becoming an invaluable asset• Communicating your skills to non-librarian managers• Building a supportive professional network• Keeping your skills and knowledge up to date.

March 2015225pp | £49.95

Paperback:9781783300198

FORTHCOMING IN 2015

Practical Tips for Supporting YourResearchersMoira Bent, Newcastle University, UKInteracting effectively with information is at theheart of all research, consequently informationprofessionals have a key role to play in facilitatingthe development of researchers who are able tooperate confidently and successfully in theinformation world. Grounded in current theory andinformed by practitioners from around the world,this practical book offers a wide range of ideas and

methods to assist LIS staff in developing and managing their role inthe research environment. This practical guide offers innovativetips and reliable best practice to enable both new and experiencedpractitioners to evaluate their current provision and develop theirservice to meet the evolving needs of the research community.Topic areas will include:

• Getting to know your research community• Collection management to meet specific and often conflicting

research needs • Spaces for researchers• Developing information literate researchers• Supporting researchers at a distance• International aspects of research support• Contributing to research excellence exercises • Getting involved in the publication process• Making and measuring research impact - our role in

bibliometrics• Ethics and academic integrity for researchers• Scholarly communication and open access• Social media and networking for researchers, the library’s role• Research data management, where do we fit in?

Readership: All library and information professionals who work with research staffand students.

March 2015224pp | £49.95

Paperback:9781783300174

FORTHCOMING IN 2015

NEW SERIES


8

The New Professional's ToolkitBethan Ruddock

This practical toolkit will be your guide towards career success andfulfilment as you make your way in the information sector. Each chapter captures the expert advice of rising stars in theprofession and across sectors, interweaving case studies thatillustrate how to thrive in the information sector, take control ofyour professional development and get to grips with every area ofinformation work. Contents: 1. Project management 2. Teaching, training and communicating 3. Meeting your users’ needs and measuring success 4. Marketing your serviceand engaging stakeholders 5. Using technologies 6. Getting and staying online 7. Generating funding and doing more with less 8. Managing money, budgets andnegotiating 9. Information ethics and copyright 10. Upskilling and professionaldevelopment 11. Networking and promoting yourself 12. Professional involvementand career development.Readership: This is essential reading for all new professionals in academic, publicand special libraries, archives and records management and those who want tofurther develop their career. It's also an invaluable guide for students of thesedisciplines hoping to get to grips with the profession.

“Would I recommend this text? Yes, because of itsstimulating approach, common sense and goodexamples. The sources listed will certainly provide agood platform for further enquiry and the ideas fordevelopment will greatly assist a newly-fledgedprofessional. I would also recommend it to moreseasoned practitioners as a means of revivinginterest or for getting back into the profession aftersome time away...Bethan Ruddock is to becongratulated on a fine piece of work that shouldcontinue to have influence for a long period.”- Journal of Librarianship and Information Science

2012192pp | £44.95

Paperback:9781856047685

E-book:9781856048927

Being an Information InnovatorJennifer Rowley

“...a mentally stimulating treat. The book will enableyou to understand and deal with the changinglandscape of the information industry with a newconfidence.” - Information World Review

2010208pp | £49.95

Paperback:9781856046718

E-book:9781856049016

An Introduction to Library andInformation WorkAnne Totterdell with contributions by Jane Gilland Alan Hornsey

3RD EDITION

Your Essential Guide to CareerSuccessSheila Pantry and Peter Griffiths

2ND EDITION

2005224pp | £44.95

Paperback:9781856045575

2003144pp | £39.95

Paperback:9781856044912

2007320pp | £49.95

Paperback:9781856046176

E-book:9781856049146

LibrarianshipAn IntroductionG G Chowdhury, Paul F Burton, David McMenemy and Alan Poulter

1999224pp | £44.95

Paperback:9781856043113

The New Professional's HandbookYour Guide to Information ServicesManagementSheila Corrall and Anthony Brewerton

2004176pp | £54.95

Hardback:9781856044783

Developing Academic LibraryStaff for Future SuccessPresent Practice and Future ChallengesEdited by Margaret Oldroyd

2007192pp | 54.95

Paperback:9781856046145

E-book:9781856047845

Blended LearningTools for Teaching and Training Barbara Allan

Also of interestReference and Information Services 48Screencasting for Libraries 43Technology Training in Libraries 43

CATALOGUING & CLASSIFICATION

Practical CataloguingAACR, RDA and MARC21Anne Welsh and Sue Batley

This essential textbook provides cataloguers withthe skills needed for transition to ResourceDescription and Access (RDA). The book builds on John Bowman’s highly

regarded Essential Cataloguing and gives an introduction toFunctional Requirements for Bibliographic Records (FRBR), whichprovides the conceptual basis for RDA; discusses the differencesbetween AACR2 and RDA; and shows the current state of play inMARC 21.The final chapter includes ten records displayed in AACR2 level 1,AACR2 level 2, RDA and MARC 21, making it easy to see thedifferences at a glance. There is also a fully explained workedexample based on RDA Appendix M.Written at a time of transition in international cataloguing, this bookprovides cataloguers and students with a background in generalcataloguing principles, the current code (AACR2) and format(MARC 21) and the new standard (RDA). The contextual chaptersprovide library managers with an up-to-date overview of thedevelopment of RDA in order to equip them to make the transition.Contents: 1. Catalogues and cataloguing standards 2. The FRBRization of thecatalogue 3. Bibliographic elements 4. Access points and headings 5. RDA:Resource Description and Access 6. AACR and RDA 7. MARC 21 8. Practicalcataloguing: bringing it all together 9. The birth of RDA and the death of MARC?10. Examples.Readership: Cataloguers, library managers, LIS students, informationprofessionals in all sectors, archivists.

“Comprehensive, practical, clear, and written with adash of humour – this is the textbook about AACR2and RDA for which cataloguers have been waiting.”- Karen Attar, Senate House Library

2012240pp | £49.95

Paperback:9781856046954

E-book:9781856049283




9

Cataloguing and Decision-makingin a Hybrid EnvironmentThe Transition from AACR2 to RDAAnne Welsh, UCL, UKAs the transition to RDA changes the internationalcataloguing landscape, readers need practicalguidance to operate successfully in a world ofhybrid catalogues, where records created underdifferent standards co-exist. This highly practicalguide draws out the flexibility offered by RDA andthe scope for cataloguer judgement in balancing

flexibility with consistency of entry. Welsh leads the reader throughthe decision-making process, showing how the skills andjudgements familiar from AACR2 can be applied to RDA. This bookslices into RDA to answer questions including:

• What are the increased decision-making powers of the cataloguebased on RDA? What support is available in making decisions?

• How can libraries integrate new RDA records within theircatalogues and cataloguing practices?

• What steps can cataloguers take to increase their decision-making skills and confidence, and how can employers supporttheir staff in this?

Contents: Introduction: cataloguer judgment, cataloguing policy and the hybridenvironment 1. Historical background 2. International landscape 3. National andinternational cataloguing policies and training materials 4. The role of consortia inthe 21st century 5. Cataloguing in the small, specialist library 6. Working as a solocataloguer 7. Working with specialist materials 8. Training for cataloguer judgment,local, national and international policies 9. Managing change 10. Maintaining thestandard(s) Appendix A. Sample cataloguing policies Appendix B: Decision-making: scenarios Appendix C: Suggested answers for decision-making scenarios.Readership: Cataloguers, all library staff, information professionals, support staffand LIS students.

August 2014224pp | £49.95

Paperback:9781856049559

FORTHCOMING IN 2014

Catalogue 2.0The Future of the Library CatalogueEdited by Sally Chambers, Göttingen Centre forDigital Humanities, GermanyWill there be a library catalogue in the future and, ifso, what will it look like? In the last 25 years, the library catalogue hasundergone an evolution, from card catalogues toOPACs, discovery systems and even linked dataapplications making library bibliographic dataaccessible on the web. At the same time, users

expectations of what catalogues will be able to offer in the way ofdiscovery have never been higher. This groundbreaking editedcollection brings together some of the foremost internationalcataloguing practitioners and thought leaders to provide anoverview of the current state of the art of the library catalogue andlook ahead to see what the library catalogue might become.Practical projects and cutting edge concepts are showcased indiscussions of linked data and the semantic web, user expectationsand needs, bibliographic control, the FRBRization of the catalogue,innovations in search and retrieval, next-generation discoveryproducts and mobile catalogues.Contents: Foreword - Marshall Breeding Introduction - Sally Chambers 1. Nextgeneration catalogues: what do users think? - Anne Christensen 2. Making searchwork for the library user - Till Kinstler 3. Next-generation discovery: an overview ofthe European scene - Marshall Breeding 4. The mobile library catalogue - LukasKoster and Driek Heesakkers 5. FRBRizing your catalogue - Rosemie Callewaert6. Enabling your catalogue for the semantic web - Emmanuelle Bermes 7.Supporting digital scholarship: bibliographic control, library co-operatives and openaccess repositories - Karen Calhoun 8. Thirteen ways of look at the libraries,discovery and the catalogue: scale, workflow, attention - Lorcan Dempsey. Readership: Cataloguers and metadata specialists, library administrators andmanagers responsible for planning and strategy, systems librarians, user servicesmanagers, electronic resources librarians, and digital library project managers,students on cataloguing, information management and digital library courses.

NEW

2013240pp | £49.95

Paperback:9781856047166

The Subject Approach toInformationA C Foskett

5TH EDITION1996


9781856040488

Anglo-American CataloguingRules2002 Revision with 2005 Update

2ND EDITION2005

712pp | £89.95Loose-leaf:

9781856045704

The Concise AACR2Michael Gorman

4TH EDITION2004


9781856045407

2007256pp | £49.95

Paperback:9781856045780

E-book:9781856049900

Organizing InformationFrom the Shelf to the WebG G Chowdhury and Sudatta Chowdhury

FORTHCOMING IN 2015

3RD EDITION

Indexing and Abstracting inTheory and Practice F W Lancaster and Evelyn L Curry, TexasWomen’s University, USAThe third edition of this award-winning textbook willbe fully revised and updated to take account ofchanges that have occurred since the last editionwas published in 1998. This classic text will beessential reading for all students of library andinformation science.The text will be fully revised in all areas and

particularly: the retrieval of visual resources and developments inart and music indexing; trends in data and text mining, andknowledge organization in corporate, government and medicalenvironments. It will address the relationship between metatagsand effective information retrieval; automatic categorizationsoftware tools; thesaurus structures; domain representation andanalysis; text categorization methods and text extraction systems.Trends in indexing social media, the semantic web, folksonomiesand folksontologies will be covered. Final chapters cover Web 3.0developments and interesting publishing trends that will affect thefield in the next 8-10 years articles.Contents: 1. Introduction 2. Indexing principles 3. Indexing practice 4. Precoordinate indexes 5. Consistency of indexing 6. Quality of indexing 7. Abstracts: types and functions 8. Writing the abstract 9. Evaluation of abstracts10. Approaches used in indexing and abstracting services 11. Enhancing theindexing 12. On the indexing and abstracting of imaginative works 13. Databasesof images and sounds 14. Text searching 15. Automatic indexing, automaticabstracting and related procedures 16. Indexing and internet 17. The future ofindexing and abstracting.

April 2015350pp | £49.95





10

RDA: Resource, Description andAccess Print, 2013 RevisionDesigned for the digital world and an expandinguniverse of metadata users, RDA: ResourceDescription and Access is the new, unifiedcataloguing standard. This full-text print version ofRDA offers a snapshot that serves as an offlineaccess point to help solo and part-time cataloguersevaluate RDA, as well as to support training andclassroom use in any size institution.The 2013 RDA Print Revision contains:• A full accumulation of RDA— the revisioncontains a full set of all current RDA instructions. Itreplaces the previous version of RDA Print as

opposed to being an update packet to that version. RDA hasgone through many changes since it was first published in 2010.Cataloguing practice described by RDA has not changeddramatically due to the changes above, but nearly every page inRDA Print was impacted by the changes, with the result that anRDA Print update packet would require nearly as many pages asthe full revision.

• The most current RDA— the revision contains all changes toRDA up to and including the 2013 RDA Update approved by theJSC. The JSC periodically issues changes to RDA to fix errorsand to clarify meaning. These changes do not typically changecataloguing practice as described by RDA. Annually the JSCconsiders proposals to update, enhance and maintain RDA as acurrent cataloguing standard. These updates can and often dochange the cataloguing process as described by RDA.

• Reworded RDA— the revision includes the reworded version ofRDA instructions. To improve readability and comprehension ofcomplex instructions, RDA has been edited and reworded sinceits original release.

The first regular RDA Print Update is planned for mid-2014 andannually thereafter.Readership: Cataloguers, library managers, LIS students, informationprofessionals in all sectors, archivists.

NEW

20131096pp | £110.00

Loose-leaf:9781856049665

E-book:9781856047159

EPUB:9781856047517

RDA: Strategies forImplementationMagda El-Sherbini, Ohio State University, USAThis handbook tackles key questions about howthe new cataloguing standard will be implementedby cataloguing professionals, offering anorientation in the conceptual background and thestructure of RDA: Resource Description andAccess from a practical and technical perspective,including a detailed comparison with AACR2. Firmly rooted in the concrete application of RDA,with numerous sample records, this book:

• Covers FRBR-driven tasks, FRBR-Group relationships, andprinciples of FRAD, including how FRAD impacts the RDAapplication

• Analyzes the roles of manifestations and items, such as pre-cataloguing decisions, preferred sources of information, andmandatory elements of description

• Discusses works and expressions for specific library materials,from methods of recording primary relationships to constructingthe authorized access point and recording relationships; offersadvice for using RDA Toolkit, with tips for efficient navigation inRDA Toolkit using workflows and searching techniques

• Digs deeply into a variety of technical issues, including:> RDA’s effect on OPAC displays > implementation of the new RDA fields that represent adding

new elements> adjusting systems to accommodate the new MARC 21 fields > integrating new records using RDA with older records > when to re-catalogue a set of manifestations > exporting an RDA-based bibliographic record from OCLC into

the OPAC > choosing RDA elements to describe your library materials

(core vs. full elements)> upgrading OCLC records to RDA more.

Every cataloguer will want this volume close at hand as acomprehensive road map to the changes already underway.Contents: From AACR2 to RDA 2. Differences between AACR2 and RDA 3. RDAimplementation strategies 4. Functional requirements for bibliographic records 5. Identifying manifestations and items 6. Identifying works and expressions andthe entity responsible for creating them 7. RDA Toolkit 8. Examples of RDArecords 9. Checklists.Readership: Cataloguers, LIS students, archivists and any information professionalwanting to gain a better understanding of the new cataloguing standard.

NEW

2013408pp | £49.95

Paperback:9781856048347

RDA: Element SetThe RDA Element Set collects relevant informationbased on cataloguing workflow in one place, for easeof use, and offers the full text of selected RDAinstructions and examples organized by FRBR andFRAD entity and then alphabetically by RDA element,including sub-elements, element definitions, andrelated RDA-defined vocabularies. RDA elements arethe data elements described by RDA instructions andencoded in formats such as MARC, Dublin Core, andothers. Online, the RDA Element Set also offers linksto current and evolving encoding standards

documentation (currently MARC 21, with others planned over time)and to applicable national library policy statements (currently LCPS,with others planned over time). The RDA Element Set is available bothon the Tools tab in the online RDA Toolkit and in print, organized intwo parts (in print, sold as a single package). Part 1, Attributes,describes the characteristics of the FRBR and FRAD entities, such asISBN, ISSN, publisher, date of publications, scale, or type of score.Part 2, Relationships, includes data elements that describe therelationships among the FR entities, such as created by, composedby, or subject of, and the index to the entire Element Set. The ElementSet is offered in print as an offline access point for the single andpartial cataloguer institutions to evaluate RDA, as well as to supporttraining and classroom use in any size institution. The RDA Toolkitincludes printable PDFs, but the snapshot-in-time print version offersa convenient, time-saving option.Readership: Cataloguers, library managers, LIS students, informationprofessionals in all sectors, archivists.

December 20141008pp | £125.00

Loose-leaf:9781856047500

FORTHCOMING IN 2014

Introducing RDAA Guide to the Basics Chris Oliver

Readership: Cataloguers, all library staff, information professionals, support staffand LIS students.

“This is the best explanation I have yet seen onRDA as a whole. I would strongly recommendbuying this book for your library, so that everyonecan understand the new changes and standardsthat will influence how libraries and others will dealwith the description and organization of informationin the future.” - Collection Building

2010128pp | £34.95

Paperback:9781856047326


11

RDA and Serials CataloguingEd Jones, National University San Diego, USASerials and continuing resources present a varietyof unique challenges in bibliographic management,from special issues and unnumbered supplementsto recording the changes that a long-runningperiodical can experience over time. Easingcataloguers through the RDA: ResourceDescription and Access transition by showing thecontinuity with past practice, serials cataloguingexpert Jones frames the practice within the

structure of the FRBR and FRAD conceptual models on which RDAis based. With serials’ special considerations in mind, he:

• Explains the familiarities and differences between AACR2 andRDA

• Demonstrates how serials cataloguers’ work fits in thecooperative context of OCLC, CONSER and NACO

• Presents examples of how RDA records can ultimately engagewith the semantic web.

Contents: PART 1: PREPARATION 1. An introduction to serials and serialscataloguing 2. Getting to know RDA: a new structure and other changes fromAACR2 PART 2: SERIALS CATALOGING USING RDA 3. Searching and theuniverse of serials 4. Cataloguing serials and ongoing integrating resources usingRDA Epilogue: RDA and linked data.Readership: Specialist and occasional serials cataloguers.

NEW

2013236pp | £49.95

Paperback:9781856049504

RDA and Cartographic ResourcesMary Lynette Larsgaard, UCSB, USA andPaige G. Andrew, Pennsylvania State University,USAAs the cataloguing universe moves into the era ofRDA: Resource Description and Access, specialistcataloguers need information on managing thematerials in their areas of responsibility. In thismanual, expert cataloguers Andrew and Larsgaardoffer a summary and overview of how to cataloguecartographic resources using the new standard.

Through abundant examples and sample records to illustrate thework, the authors:

• Take a close look at what will remain familiar from AACR2, andwhat is new and different in RDA

• Offer guidance for creating authorized geographic subjectheadings using Functional Requirements for BibliographicResources (FRBR) and Functional Requirements for Authority Data(FRAD)

• Present a detailed examination of geographic subject headings andsubdivisions.

Readership: Practising map cataloguers, those new to map cataloguing in anyinstitution that holds cartographic resources including academic, public and speciallibraries, archives and cultural heritage institutions. Students of library andinformation science, archives and cultural heritage that are taking cataloguingmodules.

2015224pp | £49.95

Paperback:9781856047722

FORTHCOMING IN 2015

Maxwell's Handbook for RDAExplaining and Illustrating RDA: ResourceDescription and Access Using MARC21 Robert L Maxwell, Brigham Young University,USAIn this clear and comprehensive resource,cataloguing expert Robert Maxwell brings histrademark practical commentary to bear on the new,unified cataloguing standard. Designed to interpretand explain RDA: Resource Description and Access,this handbook illustrates and applies the new

cataloguing rules in the MARC 21 environment for every type ofinformation format. From books to electronic materials to music andbeyond, Maxwell:

• Explains the conceptual grounding of RDA, including FRBR andFRAD

• Addresses the nuances of how cataloguing will, and won’t, changein the MARC 21 environment

• Shows cataloguers how to create and work with authority recordsof persons, families, corporate bodies, geographic entities, works,

• Explores recording relationships, working with records ofmanifestations and items, and more

• Provides numerous sample records to illustrate RDA principles.Contents: Introduction 2. Describing manifestations and items 3. Describingpersons 4. Describing families 5. Describing corporate bodies 6. Describinggeographic entities 7. Describing works 8. Describing expressions 9. Recordingrelationships Appendix A: Printed books and sheets Appendix B: Cartographicresources Appendix C: Unpublished manuscripts and manuscript collectionsAppendix D: Notated music Appendix E: Audio recordings Appendix F: Movingimage resources Appendix G: Two-dimensional graphic resources Appendix H:Three-dimensional resources and objects Appendix I: Digital resources AppendixJ: Microform resources Appendix K: Serials and integrating resources Appendix L:Analytical description.Readership: Cataloguers, LIS students, and cataloguing instructors.

January 2014608pp | £59.95

Paperback:9781856048323

FORTHCOMING IN 2014

Introduction to ResourceDescription and AccessCataloguing and Classification in the DigitalEra Shawne D Miksa, University of North Texas, USAThis new textbook introduces descriptive andsubject cataloguing and classification as it iscurrently practised, and in particular introducesResource Description and Access (RDA), the new setof cataloguing rules that replace the Anglo-AmericanCataloguing Rules (AACR). The new rules represent

the response of the international cataloguing community to thecurrent global information environment. Their principal goal is tofacilitate resource discovery with library catalogues in a moreconsistent and powerful way than was possible with AACR, and thisbook is a guide to how to use them to achieve bibliographic control.Contents: Library cataloguing in the digital era 2. Descriptive cataloguing 3.Subject cataloguing 4. Encoding catalogue records 5. Sustaining and supportingthe catalogue process.Readership: Cataloguers and LIS students

July 2015256pp | £49.95

Paperback:9781856046831

FORTHCOMING IN 2014




12

Essential Library of CongressSubject HeadingsVanda Broughton

Contents: 1. History and principles of LCSH 2. Subject heading lists and theproblems of language 3. Format and display of LCSH 4. The choice and form ofheadings 5. Content analysis 6. Assigning main headings 7. Structured headings8. Topical subdivisions 9. Geographic subdivisions 10. Free-floating subdivisions11. More complex headings: combining the different types of subdivisions 12.Chronological headings and subdivisions 13. Name headings 14. Literature andthe arts 15. Headings for music 16. Classification Web 17. LCSH in the onlineworld 18. Bibliography.Readership: Cataloguers and students.

“I would recommend this book to both newcataloguers and lone librarians who find themselvescataloguing with no formal training. I would alsorecommend it to anyone who feels that they coulddo with a fresh and fun reminder of the basics ofsubject headings.” - CILIP Cataloguing and Indexing Group Newsletter

2011288pp | £49.95

Paperback:9781856046183

2002216pp | £49.95

Paperback:9781856044561

E-book:9781856049771

Essential CataloguingThe BasicsJ H Bowman

2004272pp | £49.95

Paperback:9781856045148

Essential ClassificationVanda Broughton

2004192pp | £49.95

Paperback:9781856045193

E-book:9781856049795

Essential DeweyJ H Bowman

2006304pp | £49.95

Paperback:9781856045650

E-book:9781856049849

Essential Thesaurus ConstructionVanda Broughton

Also of interestInformation Resource Description 37

Library Services for Children andYoung PeopleChallenges and Opportunities in the DigitalAgeEdited by Carolynn Rankin and Avril Brock

This book provides a sound background to allaspects of library provision for 6-18-year-olds. It is

designed to support the strategic planning and delivery of libraryservices and programmes at a local community level or in schools.The book outlines a vision for children's library services in the nextdecade and carves out a strategy for engaging with the challengesand opportunities for children's librarians and policy makers in theGoogle environment. This book is accessible, informative andinspiring, offering practitioners the knowledge, ideas andconfidence to work in partnership with other key professionals indelivering services and programmes. It provides an evidence base,which promotes and encourages the development of effectivelibrary services for children and young people. The case studies,scenarios and vignettes, drawn from UK and international sources,show that the key issues have an international dimension, and thesimilarities and differences in service provision will be of interest tomany. In addition to the two editors, chapters are contributed by arange of internationally–known practitioners and academics,offering a wide perspective. Case studies at the end of each sectioncomplement themes and practices from previous chapters whilerooting the discussion in a specific context. Contents: Foreword - Annie Everall OBE PART 1: CHILDREN’S LIBRARYSERVICES - POLICY, PEOPLE AND PARTNERSHIPS 1. Library services forchildren and young adults - an overview of current provision, future trends andchallenges - Carolynn Rankin and Avril Brock 2. 21st-century school libraries -visionary spaces for learning - Tricia Adams 3. The changing shape of reading - the21st-century challenge - Briony Birdi 4. Case study: Engaging and influencingpolicy and the curriculum: the Scottish Information Literacy Project experience -Christine Irving PART 2: CONNECTING AND ENGAGING - REACHING YOURAUDIENCE AND CATCHING THE LATEST WAVE 5. Libraries, literacy and popularculture - let’s get reading! - Avril Brock and Carolynn Rankin 6. Libraries, literacyand popular culture - what’s cool to read? - Avril Brock and Alix Coughlin 7.Creative integration of information technology in the school library - Carol Webb 8.Comics, manga and graphic novels - Developing, selecting and promoting a corecollection for teenagers and young people - Mel Gibson 9. Connecting andengaging with children and young people - the Australian public library perspectiveon outreach and marketing - Carolyn Bourke 10. Case study: Partnerships andlibrary outreach in the National Year of Reading 2008 - Carolynn Rankin PART 3:BUILDINGS, DESIGN AND SPACES - LIBRARIES FOR CHILDREN AND YOUNGPEOPLE 11. Library space and place transformation - designing for the digitalnatives - Carolynn Rankin 12. Making space for reading - designing library spacesfor children in public and school libraries - Rachel Van Riel 13. Case study:Imagine, explore, discover - welcome to The Trove at White Plains Public Library,New York - Sandra Miranda PART 4: ISSUES FOR PROFESSIONAL PRACTICE14. The importance of service evaluation in libraries for children and schools - LucyGildersleeves 15. The rights of the child and youth advocacy - issues forprofessional practice in the library setting - Edward Halpin, Phillipa Trevorrow,Laura Topping and Carolynn Rankin.Readership: All senior library practitioners, children's librarians and schoollibrarians, subject co-ordinators, managers in schools and all postgraduate studentson CILIP accredited library and information management courses.

“...eminently accessible, and its essays are eachsupplemented by a host of valuable references andwebsites. Highly recommended!” - Midwest Book Review

2012272pp | £49.95

Paperback:9781856047128

E-book:9781856048989

CHILDREN & YOUNG PEOPLE

Describing Electronic, Digital, andOther Media Using AACR2 andRDAA How-to-do-it Manual and CD-ROM forLibrariansMary Beth Weber and Fay A Austin

“…highly recommended for technical services staffstruggling with changing cataloguing rules forcertain types of non-book materials.”- Technicalities

2011320pp | 64.95

(including V.A.T.)Paperback and CD-

ROM:9781856046848

Look inside our booksBrowse sample chapters and full tables of contents at

www.facetpublishing.co.uk


13

Library Services from Birth to FiveDelivering the Best StartEdited by Carolynn Rankin and Avril Brock,both at Leeds Metropolitan University, UKFollowing on from their groundbreaking 2008 bookDelivering the Best Start, Rankin and Brock return tothe subject of pre-school and early years libraryprovision with contributions and case studies frominnovators and experts around the world. There is agrowing awareness of the significance of the first fiveyears of life for intellectual, social and emotionaldevelopment and early intervention is of political

interest. This book provides knowledge and understanding aboutearly language and literacy development and how young childrenbecome successful through enjoyable and meaningful experiences.The key role of the early years professional and the importance ofeffective interdisciplinary teamwork are examined, with a focus oninvolving parents and carers and valuing their culture, language,heritage and community. Good practice is showcased throughout, andpractical guidance given on setting up and running pre-school libraryservices.Contents: 1. Take them to the library: setting the scene - Carolynn Rankin and AvrilBrock 2. People and partnerships, skills and knowledge - Carolynn Rankin and AvrilBrock 3. Early intervention: the Better Beginnings programme and evidence fromthe longitudinal evaluation - Caroline Barratt-Pugh and Nola Allen 4. Buildings,design and space: family friendly libraries - Carolynn Rankin and Rachel Van Riel5. Collection development and resources for early years libraries: books, toys andother delights - Carolynn Rankin and Avril Brock 6. Reaching your audience: thelibrarian’s role - Carolynn Rankin and Avril Brock 7. Early literary anddisadvantaged families in community and library settings: evaluation, evidence andoutcomes of the E4kids project - Paula Kelly 8. Successful library activities for theearly years and ways to promote books effectively - Anne Harding 9. Using digitalmedia – Francesca de Feitas and Tess Prendergast 10. Music and rhyme timesessions for the early years - Shelley Bullas and Ben Lawrence 11. Using play toenhance early years literacy: ‘Read, Play and Grow’ at Brooklyn Public Library -Rachel Payne 12. Inclusive early literacy - Tess Prendergast 13. Planning:organizing projects and money matters in the early years library - Carolynn Rankinand Avril Brock 14. Case studies.Readership: Early years professionals and librarians, and those responsible forcommissioning and delivering pre-school library services. Students of library andinformation studies or childhood studies, and practitioners undertaking practicalearly years qualifications.

December 2014225pp | £54.95

Paperback: 9781783300082

FORTHCOMING IN 2014

2008208pp | £54.95

Paperback:9781856046107

E-book:9781856049979

Delivering the Best StartA guide to early years libraries Carolynn Rankin and Avril Brock

Read to SucceedStrategies to Engage Children and YoungPeople in Reading for PleasureEdited by Joy Court

“... a standard work for anyone involved in thebusiness of getting young people to read forpleasure.” - The School Librarian2011


9781856047470E-book:

9781856049238

Children and Young PeopleLibrary Association Guidelines for PublicLibrary Services

2ND EDITION1997

64 pp | £39.95Paperback:

9781856042093

Also of interestCILIP Guidelines for Secondary School Libraries52CILIP Guidelines for Colleges 50The Innovative School Librarian 52Know it All, Find it Fast for Youth Librarians andTeachers 52Reader Development in Practice 45

COPYRIGHT & LEGAL ISSUES

The No-nonsense Guide toLicensing Digital ResourcesNaomi Korn with Charles OppenheimThis title offers expert hands-on advice helping youto make the most of digital resources. Whetheryou're using, creating or providing access to digitalresources you will need to have a practicalunderstanding of the relevant legal and licensingissues that might arise. This no-nonsense guideprovides easy-to-follow and pragmatic solutions toworking with everything from e-journals and

repositories to databases and image collections from an expert in thefield. You might find yourself managing permissions, trying to tracerights holders or having to negotiate licenses but this doesn't have tobe a complex and confusing task with a good understanding of therelevant legal principles and a sensible risk management approach.Case studies drawn from across the globe and from every sectorillustrate relevant real-world problems and answers, while flowchartsand checklists provide visual reminders of key points. A handyglossary also offers relevant explanations of legal terms. With thefocus on UK and EU law the key topics covered include: intellectualproperty rights and digital content; an overview of licensing; digitalcontent and licensing workflow; research outputs and open access;dealing with orphan works and risk management; creating and usingopen educational resources; using and understanding creativecommons licences; managing rights and permissions; and,negotiating permissions.Contents: 1. Introduction 2. Intellectual property rights and digital resources 3.Nuts and bolts of licensing 4. Licensing digital resources work flow 5. Dealing withorphan works and risk management 6. Creating and using open access resources7. Managing rights and permissions 8. Negotiating licences 9. Developing alicensing strategy 10. Governance issues Appendix A: Glossary Appendix B:Sample contractual clauses and model licences Appendix C. Further reading anduseful resources.Readership: Information professionals using, creating or providing access todigitised materials whether in academic, public or special libraries, archives ormuseums. It is also an essential guide for academics, learning technologists andresearchers working with digital content. It provides an ideal introduction for LISstudents and academics who want to get to grips with the law regarding digitalresources.

June 2014160pp | £49.95

Paperback:9781856048057

FORTHCOMING IN 2014

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14

Essential Law for InformationProfessionalsPaul Pedley

A brand new edition of this best-selling text offering up-to-date andeasy-to-follow practical advice on the law as it affects informationmanagement and the fundamental principles underlying practice.Using individual cases to illustrate underlying principles andcontextualize regulations it manages to cut through the legaleseand provide exactly what’s needed in an easily digestible format.This gives you the tools to quickly assess legal hazards andidentify solutions.Contents: 1. General law and background 2. Copyright 3. Legal deposit 4.Breach of confidence 5. Patents, trade marks and design right 6. Contracts andlicensing agreements 7. Data protection 8. Privacy 9. Freedom of information 10.The Information Commissioner 11. Human rights 12. The reuse of public sectorinformation 13. Defamation 14. Professional liability 15. Cybercrime and computermisuse 16. Disability discrimination 17. Other legal issues relevant to librarians.Readership: Anyone working in the information professions and students ofinformation studies and librarianship.

2012288pp | £49.95

Paperback:9781856047692

3RD EDITION

“Since the first edition was published in 2003 thishas been one of the most essential books on myshelf...If you only purchase one book on law forinformation professionals, let it be this one...Highlyrecommended.” - The Electronic Library

The E-copyright HandbookPaul Pedley

This handbook provides library and informationprofessionals with practical guidance to minimizethe risk of copyright infringement in the era ofinformation sharing and online collaborativeworking.

The book considers how copyright applies to a wide range ofelectronic content types including APIs, e-books, blogs, wikis, RSSfeeds, e-mails, streaming, podcasts, broadcasts, databases, socialnetworking sites and GUIs. It also looks at activities which areespecially relevant to library and information services such as thelending of electronic content and the mass digitization of contentfrom a library collection, and considers activities undertaken byinternet users such as deep linking, filesharing, mashups, andscraping, and the copyright issues associated with those activities. The text draws upon relevant legislation as well as numerousexamples of legal disputes and court decisions from the UK,Europe, and the USA and is highly practical, packed throughoutwith tips, case summaries, sample wording, and in each section italso draws attention to useful resources.Contents: 1. Content types 2. Activities 3. The copyright exception 4. Licences 5. The Digital Economy Act 2010 6. Enforcement 7. The Hargreaves Review 8. Bibliography.Readership: Library and information professionals looking for guidance on how toavoid e-copyright infringements, students of LIS, electronic publishing andcomputer science.

“A scholarly and comprehensive reference...anabsolute must for any librarian who wants to makesure their libraries legal matters are all in order.” - Midwest Book Review

2012224pp | £49.95

Paperback:9781856048279

The No-nonsense Guide toCopyright in All MediaAlma Hales, Open University, UK andBernadette Atwell, Copy-Right Consultants, UKAre you often faced with confusing and complexcopyright questions about digital media? Do youneed the basic knowledge and confidence to makequick and effective decisions? Do you want to knowwho to approach, how to approach them and how tonegotiate the best deal? This pragmatic and no-nonsense practical working

tool will make digital media copyright issues simple to understandand solve when you're struggling with daily deadlines. Providing ahappy medium between a 'fingers-crossed' approach and a 'copyrightpolice' stance, both of which can stymie creativity and undermineyour organization, this handbook explores the principles of copyrightfor those with little or no experience. It will help you to develop goodpractice in clearing and negotiating licenses for use of third-partycontent in all types of media including video, images and music. Withguidelines on the legal side of copyright, it recommends ways toimplement a risk management approach using examples and caseswhich highlight common problems and solutions. Each chapter offersan accessible introduction to the key areas of relevant copyright andhow to approach them. Contents: 1. Intellectual property 2. Restricted acts 3. Fair dealing 4. Moral rights 5. Production of content and negotiating licences 6. The internet and implicit andexplicit licensing 7. User-generated content including Creative Commons licensing8. Frequently asked questions related to copyright in an online environment 9. Overview of the UK Digital Economy Act 2010.Readership: Anyone creating or using digital media, or those advising on its use,including librarians, academics, FE lecturers and institutional managers. It's also auseful introduction for e-learning content producers and marketing personnel.

September 2014192pp | £54.95

Paperback:9781856047647

FORTHCOMING IN 2014

5TH EDITION2009


9781856046640E-book:

9781856048781

CopyrightInterpreting the Law for Libraries, Archivesand Information ServicesGraham P Cornish

2008176pp | £59.95

Paperback:9781856046404

Copyright CompliancePractical Steps to Stay within the LawPaul Pedley

2004192pp | £49.95

Paperback:9781856044905

Practical Copyright forInformation ProfessionalsThe CILIP HandbookSandy Norman

2006168pp | £49.95

Paperback:9781856045865

E-book:9781856049818

Negotiating Licences for DigitalResourcesFiona Durrant



15

The No-nonsense Guide to LegalIssues in Web 2.0 and CloudComputingCharles Oppenheim

This title offers expert hands-on advice on getting the most out ofweb 2.0 and cloud computing. Applications like YouTube, Facebook,Flickr and Slideshare all raise legal problems for the informationprofessional. Whether you're working with, managing or using web2.0 or cloud computing applications you will need to be able toassess and manage risk effectively. This no-nonsense practicalworking tool will make the relevant legal principles simple tounderstand for those with little or no experience and commonproblems quick to solve when you're struggling with dailydeadlines. Each chapter starts with an accessible introduction tothe key areas of relevant law and the implications for web 2.0 andcloud computing. Cross-sectoral case studies illustrate real worldproblems and easy-to-follow, pragmatic solutions allowing you toquickly develop good practice. The relevant practice is discussed inrelation to these key topics: the major legal issues raised by web2.0; an overview of copyright; other intellectual property rights andrelated rights; data protection including UK and EU law; freedom ofinformation; defamation and global differences in defamation law;cloud computing issues; liability issues. Contents: Contents: 1. Copyright 2. Other intellectual property rights and relatedrights 3. Data protection and privacy 4. Freedom of information 5. Defamation 6.Cloud computing 7. Liability 8. Useful sources.Readership: All information professionals working in public, academic or speciallibraries, archives or museums, who are working with, using or managing web 2.0or cloud computing applications. It also provides a practical introduction to the lawon these topics for LIS students and academics.

“Here is a book that is up-to-date and accessibleand I think it would be a valuable read for any non-lawyer with an interest or involvement in thisarea...The Guide's special strength is copyright andother IPRs, where the example case studies arewell selected and genuinely enlightening.”- Laurence Eastham

2012160pp | £49.95

Paperback:9781856048040

E-book:9781856048866

Also of interestCopyright and E-learning 20Copyright for Archivists 6Information Governance and Assurance 26Recordkeeping, Compliance and the Law 47

DATA MANAGEMENT & CURATION

Delivering Research DataManagement ServicesFundamentals of Good PracticeEdited by Graham Pryor, Amor Group, UKSarah Jones, DCC, UK and Angus Whyte,DCC, UKThis groundbreaking guide will lead researchers,institutions and policy makers through theprocesses needed to set up and run effectiveinstitutional research data management services.

The research landscape is changing, with key global researchfunders now requiring institutions to demonstrate how they willpreserve and share research data. However, the practice ofstructured research data management is very new, and theconstruction of services remains experimental and in need ofmodels and standards of approach. This book will provide a step-by-step explanation of thecomponents for an institutional service – effectively a ‘how toguide’. Case studies from the newly emerging serviceinfrastructures in the UK, USA and Australia will draw out thelessons learnt from working (or near to delivery) exemplars anddifferent approaches are highlighted and compared.Contents: 1. A patchwork of change - Graham Pryor 2. Options and approaches toRDM service provision - Graham Pryor 3. Who’s doing data? A spectrum of roles,responsibilities and competences - Graham Pryor 4. A pathway to sustainableresearch data services: from scoping to sustainability - Angus Whyte 5. The rangeand components of RDM infrastructure and services - Sarah Jones 6. Case study1: Johns Hopkins University Data Management Services - G Sayeed Choudhury 7.Case study 2: University of Southampton – a partnership approach to research datamanagement - Mark L Brown and Wendy White 8. Case study 3: MonashUniversity, a strategic approach - Anthony Beitz, David Groenewegen, CathrineHarboe-Ree, Wilna Macmillan and Sam Searle 9. Case study 4: a national solution– the UK Data Service - Matthew Woollard and Louise Corti 10. Case study 5:development of institutional RDM services by projects in the Jisc ManagingResearch Data programmes - Simon Hodson and Laura Molloy.Readership: This book will be an invaluable guide to those entering a new anduntried enterprise. It will be particularly relevant to heads of libraries, informationtechnology managers, research support office staff and research directors planningfor these types of services. It will also be of interest to researchers, funders andpolicy makers as a reference tool for understanding how shifts in policy will have arange of ramifications within institutions. Library and information science studentswill find it an informative window on an emerging area of practice.

NEW

December 2013 224pp | £54.95

Paperback:9781856049337

Digital CurationA How-to-do-it ManualRoss Harvey

Readership: Cataloguers, all library staff, information professionals, support staffand LIS students.

“Overall the author has masterfully brought togethera great deal of knowledge around a very importanttopic for many archivists and information staff. Hereis a sound intellectual framework and basis fordigital curation, ideally beyond its original academicenvironment.”– Program

2010250pp | £49.95

Paperback:9781856047333

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16

Managing Research DataEdited by Graham Pryor

Contents: 1. Why manage research data? - Graham Pryor 2. The lifecycle of datamanagement - Sarah Higgins 3. Research data policies: principles, requirementsand trends - Sarah Jones 4. Sustainable research data - Brian F Lavoie 5. Datamanagement plans and planning - Martin Donnelly 6. Roles and responsibilities –libraries, librarians and data - Sheila Corrall 7. Research data management:opportunities and challenges for HEIs - Rob Procter, Peter Halfpenny and AlexVoss 8. The national data centres - Ellen Collins 9. Contrasting national researchdata strategies: Australia and the USA - Andrew Treloar, William Michener and GSayeed Choudhury 10. Emerging infrastructure and services for research datamanagement and curation in the UK and Europe - Angus Whyte.Readership: Librarians and information professionals working in the highereducation sector, the research community, policy makers, university managers andstudents taking courses in information management, archivists and national libraryservices.

2012224pp | £49.95

Paperback:9781856047562

E-book:9781856048910

Also of interestFacilitating Access to the Web of Data 36Information Architecture 36Linked data for libraries 36Organizing Information 9The Future of Scholarly Communication 45

DIGITAL LIBRARIES

Exploring Digital LibrariesFoundations, Practice, ProspectsKaren Calhoun, University of Pittsburgh, USA

This is a landmark textbook on digital libraries for students of LISthroughout the world.Exploring Digital Libraries is an authoritative and in-depth treatmentof the digital library arena that focuses on the functional andstrategic, providing an unsurpassed overview of what’s happeningnow and what will happen in the future. It is unique in drawingtogether the author’s original applied research and experienceserving digital libraries, a review and analysis of key readings andexisting digital library literature and the results of recent interviewswith key educators, researchers and implementers in the digitallibrary arena to produce a book that is both thought-provoking andpractical.Contents: 1. Emergence and definitions of digital libraries 2. Outcomes of digitallibraries’ first decade 3. Key themes and challenges in digital libraries 4. Digitallibrary collections: repositories 5. Hybrid libraries 6. Social roles of digital libraries7. Digital libraries and their communities 8. The prospects of open accessrepositories 9. Digital libraries and the social web: scholarship 10. Digital librariesand the social web: collections and platforms.Readership: LIS students, educators and researchers getting to grips with digitallibraries. It's also invaluable for library and information professionals getting startedwith digital projects, preparing training and workshops and those who want a primerfor professional development.

January 2014352pp | £49.95

Paperback:9781856048200

“This book provides an overview of the digital turn inlibraries. It is informed by the rich and variedprofessional experience of its author, by extensiveresearch across several national and internationalcontexts, and by a rare synthesizing ability. It fills aclear gap in the library literature, exploring technicaland research developments from the perspective ofevolving library services and organization.” - Lorcan Dempsey, OCLC

“This is an excellent book for anyone, not justinformation professionals, looking to ‘introduce andfamiliarize' themselves with a complex andchallenging, yet increasingly important topic. Thebook benefits from a prestigious line-up ofknowledgeable authors, including those who areactually ‘doing’ research and research datamanagement. As an edited volume it fits welltogether as a single entity even though written by anumber of individuals: chapters reference otherchapters and the reader is not left with a sense of a‘cobbled-together’ mix of disparate topics fromdifferent people. The content can equally well bedipped into, as read from cover to cover.”– Ariadne

Discovering, Retrieving andManaging Digital Cultural Objects From Theory to Practice Edited by Allen Foster and Pauline Rafferty,both at Aberystwyth University, UK This book explores the analysis and interpretation,discovery and retrieval of a variety of non-textualobjects, including image, music and moving image.Bringing together chapters written by leading expertsin the field, this book will provide an overview of thetheoretical and academic aspects of digital cultural

documentation and the state of the art. Case studies of digitizationprojects drawn from practitioners within libraries and informationorganisations will showcase both technical and more strategic issuesrelating to cultural heritage projects, digital asset management andsustainability. Contents: PART 1: ANALYSIS, RETRIEVAL AND MANAGEMENT OF DIGITALCULTURAL OBJECTS 1. Analysing digital cultural objects: putting it into context 2.Metadata models and digital cultural objects 3. Semantic web and digital culturalobjects PART 2: DIGITIZATION PROJECTS IN LIBRARIES, ARCHIVES ANDMUSEUMS: CASE-STUDIES 4. National Library of Wales 5. National Library ofScotland 6. The Steve Museum Project 7. The Flickr Commons project PART 3:SOCIAL NETWORKING AND DIGITAL CULTURAL OBJECTS 8. Photos: Flickr,Facebook and other social networking sites 9. Music retrieval on the Web: Spotify,social tagging and recommender sites 10. Film retrieval on the Web: Youtube,social tagging and sharing; IMDb, indexing, controlled vocabulary.Readership: LIS professionals, researchers and students, particularly thoseundertaking postgraduate projects.

November 2014 224pp | £49.95

Paperback:9781856049412

FORTHCOMING IN 2014

FORTHCOMING IN 2014




17

Is Digital Different?How Information Creation, Capture,Preservation and Discovery are BeingTransformedEdited by Michael Moss, University of Glasgow,UK and Barbara Endicott-Popovsky, Universityof Washington, USACovering a range of key topics around discovery andpreservation, this book explores the role ofinformation professionals in a rapidly changingdigital landscape that is challenging the very

existence of the traditional library. Focusing on the issuessurrounding the transition from an analogue to a digital environment,contributors examine whether analogue practices and procedure arestill valid and if they shape or distort those in the digital. The digitalenvironment has the potential to transform scholarship and breakdown barriers between academia and the wider community throughsocial networks and crowd sourcing, and this thought-provokingcollection draws out both the inherent challenges and theopportunities.Contents: 1. What is the same and what is different - Michael Moss 2. Why digitizestuff? - John Unsworth 3. The user perspective: how research is being transformed- Andrea Johnson 4. Crowd sourcing - Alexandra Eveleigh 5. Rights and theCommons: navigating the boundary between the private and public domains -Gavan McCarthy and Helen Morgan 6. The web and finding stuff: search engines -Dave Nicholas and Ian Rowlands 7. RDF, the semantic web and 2.0 - NormanGrey 8. Security: managing the risk Barbara Endicott-Popovsky 9. Is digital reallydifferent? Assessing digital preservation practices - Ross Harvey 10. Archivingdigitized originals and websites - Tim Gollins.Readership: LIS students, academics, archivists and researchers globally.

May 2014224pp | £49.95

Paperback:9781856048545

FORTHCOMING IN 2014

Mastering Digital LibrarianshipStrategy, Networking and Discovery inAcademic LibrariesEdited by Alison Mackenzie and Lindsey Martin, both at Edge Hill University, UKThis book examines the changing roles of thelibrarian and how working within a rich digitalenvironment has changed the way professionalsdevelop the appropriate 'know how', skills,knowledge and behaviours required in order tooperate effectively. Expert specialists and opinion-

makers from around the world discuss the challenges andsuccesses of adapting existing practices, introducing new servicesand working with new partners in an environment that no longerrecognizes traditional boundaries and demarcation of roles.The book is structured thematically, with a focus on three keystrands where the impact of digital technologies is significant:

• Rethinking marketing and communication – this strand looks atstrategic approaches and practices which harness social mediaand illustrate the importance of communication and marketingactivities in these new online spaces.

• Rethinking support for academic practice – this part examinesthe professional expertise required of librarians who engagewith and support new academic and learner practices in digitallyrich teaching, learning and research environments.

• Rethinking resource delivery – this section investigates the useof strategies to maximize access to online resources andservices: harnessing system data to enhance collectionmanagement and user choice, designing and managing mobile'friendly' learning spaces and providing virtual resources andservices to an overseas campus.

Readership: Librarians, library schools, departments of information science andother professional groups such as education developers, learning technologists andIT specialists.

NEW

November 2013224pp | £49.95

Paperback:9781856049436

Digital ArchivesManagement, Access and UseEdited by Milena Dobreva, University of Malta,Malta and Gabriella Ivacs, Central EuropeanUnversity, HungaryThis edited collection offers a wide-ranging overviewof how rapid technological changes and the push forproviding wide access to digitized cultural heritageholdings are changing the landscape of archives. This book provides a set of inspirational andinformative chapters from international experts,

which will help the readers understand the drivers for change inarchives and their implications. Reassessment of the role of archivesin the digital environment will serve to develop critical approaches tocurrent trends in the broader heritage sector, including culturalindustries experimenting with sustainable business models forcultural production, digitization of analogue cultural heritage, and therelated IPR issues surrounding the re-use of digital objects and datafor research, education, advocacy and art. Contributors also presentstate-of-the-art solutions in building digital archives on networkedinfrastructure, trusted digital repositories to ensure long-term access,and tools to serve emerging needs in digital humanities. Contents: Preface - Joie Springer 1. Introduction - Gabriella Ivacs and MilenaDobreva 2. The needs of the archive domain - Istvan Rev 3. The referenceframework - Seamus Ross 4. The legal issues - Joseph Cannataci 5. Theinformation policy context - Carla Basili 6. Current best data management and auditpractices - Joy Davidson 7. Open standards and open content - TBA 8. GlobalCopyright Reform - Vera Franz 9. Access restrictions and prioritization for access -Gillian Oliver 10. Accommodating donor restrictions in the analogue and digitalarchives - Charles Farrugia 11. Work with private archives: the case of M3P - ToniSant 12. Open Digitisation Project and new revenue models - Javier Ruiz 13.Rights management and social history collections: HOPE project - Kathryn Mathe14. Digital archives in research and teaching (MoW Studies Programme) - LotharJordan 15. How all this works together: the archivist dilemmas - Gabriella Ivacs andMilena Dobreva.Readership: Digital archivists and practitioners involved in the design and supportof digital archives; professionals and researchers involved in projects working withdigital archival materials; students in library, information and archive studies.

May 2014224pp | £49.95

Paperback:9781856049344

FORTHCOMING IN 2014

Digital Humanities in PracticeEdited by Claire Warwick, Melissa Terras andJulianne Nyhan

This title offers a cutting-edge and comprehensiveintroduction to this vibrant and increasinglyimportant global field drawing together a broadspectrum of disciplines. Each chapter interweavesthe expert commentary of leading academics,

analysis of current research and practice and several excitinginternational case studies, exploring the possibilities andchallenges that occur when culture and digital technologiesintersect.Contents: Introduction - Claire Warwick, Melissa Terras and Julianne Nyhan1. Studying users in digital humanities - Claire Warwick 2. Social media for digitalhumanities and community engagement - Claire Warwick 3. Digitization and digitalresources in the humanities - Melissa Terras 4. Image processing in the digitalhumanities - Melissa Terras 5. 3D recording and museums - Stuart Robson, SallyMacDonald, Graeme Were and Mona Hess 6. Text encoding and scholarly digitaleditions - Julianne Nyhan 7. Historical bibliography in the digital world - AnneWelsh 8. Open access and online teaching materials for digital humanities - SimonMahony, Ulrich Tiedau and Irish Sirmons 9. Institutional models for digitalhumanities - Claire Warwick.Readership: This is an essential practical guide for academics, researchers,librarians and professionals involved in the digital humanities. It will also be corereading for all humanities students and those taking courses in the digitalhumanities in particular.

2012192pp | £49.95

Paperback:9781856047661

E-book:9781856049054

"...high value for scholars interested in digitalhumanities and for academic support staff who areplanning projects and programs. Recommended." – Choice

ORDER TODAY +44 (0) 1235 [email protected]

18

Digital Libraries and InformationAccessResearch PerspectivesEdited by G G Chowdhury and Schubert Foo

This is an authoritative and truly global explorationof current research in digital libraries.

Internationally-renowned academics discuss what has beenachieved with digital libraries and what we can expect in the futurethrough the prism of research. The increasing number of digitallibraries in all sectors and the pressure of ever demanding anddiverse user needs has encouraged development of user-centredinterfaces, intelligent search and retrieval capabilities, effectivemetadata description and contents organisation. In addition to thetwo editors who are renowned for their works in digital libraryresearch, this collection brings together established internationalnames in the field to analyse these developments in relation tousers and information access and the future trends and challengesthat practitioners will face. Contents: Foreword - Christine L Borgman 1. Digital libraries and informationaccess: introduction - Gobinda Chowdhury and Schubert Foo 2. The design andarchitecture of digital libraries - Hussein Suleman 3. Metadata and crowdsourceddata for access and interaction in digital library user interfaces - Ali Shiri and DineshRathi 4. Information access - Gobinda Chowdhury and Schubert Foo 5.Collaborative search and retrieval in digital libraries - Dion Hoe-Lian Goh 6. Thesocial element of digital libraries - Natalie Pang 7. Towards socially inclusive digitallibraries - Chern Li Liew 8. Users’ interactions with digital libraries - T D Wilson andElena Maceviciute 9. Digital libraries and scholarly information: technology, market,users and usage - Jeonghyun Kim, Angel Durr and Suliman Hawamdeh 10. Digitallibraries and open access - Gobinda Chowdhury and Schubert Foo 11. iSTEM:integrating subject categories from multiple repositories - Christopher C. Yang andJung-ran Park 12. The usability of digital libraries - Sudatta Chowdhury 13.Intellectual property and digital libraries - Michael Fraser 14. Digital preservation:interoperability ad modum - Milena Dobreva and Raivo Ruusalepp 15. Digitallibraries and information access: research trends - Gobinda Chowdhury andSchubert Foo.Readership: LIS students, academics and researchers interested in digital librariesand access. It is also a useful introduction to developments for those developing,managing or just starting out with digital libraries.

2012256pp | £49.95

Paperback:9781856048217

E-book:9781856049764

“...with such a broad range of content and veryrecent research included, this book would definitelybe useful to librarians doing work related to digitallibraries...It would also make a very appropriatetextbook for an introduction to digital libraries." - Journal of Electronic Resources Librarianship

Building and Managing E-bookCollectionsA How-to-do-it Manual for LibrariansEdited by Richard Kaplan

Beginning with a short history of e-books and areview of the e-book publishing industry and its effect on library'sselection and budget process, this new text provides a thoroughtreatment of collection development issues, including the selectionprocess and development policies, the use of approval plans,patron-driven acquisition, and practical solutions for creating youre-book collection policies. Chapters on budgeting and licensingcovers ownership versus leasing models, the differences inlicensing options from the major publishers and aggregatorsincluding information on digital rights management, and strategiesfor success in retention, access, and budgeting. This practical and realistic book covers all aspects of this complexarea including: e-book purchasing models; file formats andpublisher/aggregator e-book platforms; an examination of displaydevices (e-readers); best practices in cataloguing e-books toinclude metadata; insight on incorporating value added featuressuch as adding excerpts from the text, book covers, and links torelated resources; guidance on library web page and onlinecatalogue access; assessment and evaluation strategies,circulation statistics, print collection selection and usage, and usersatisfaction. You'll also gain valuable insight into the e-book'simpact on the publishing industry, scholarly communication, and itsintegration into future technologies and social media. Offering multiple perspectives from electronic resourceprofessionals at world-renowned libraries this book provides acomprehensive and well-rounded e-book education. Six practicalcase studies offer real world scenarios and helpful tips forimplementation in a variety of settings.Contents: PART I: E-BOOKS IN CONTEXT 1. The electronic book - beginnings tothe present- Fern M Cheek and Lynda J Hartel 2. E-book publishing - a view fromthe industry - Meg White 3. E-book publishing - the view from the library - Nadia JLalla 4. PART II: E-BOOKS IN DETAIL 5. E-books in public libraries - RebeccaFelkner 6. Selecting e-books - Joanne Doucette and Amy Lewontin 7. Licensing ofe-books - Becky Albitz and David Brennan 8. Budgeting for e-books - Becky Albitzand David Brennan 9. Assessment and evaluation of e-book collections - Karen SGrigg | PART III: E-BOOKS IN PRACTICE 10. E-books in a high school library:Cushing Academy - Tom Corbett 11. Marketing e-books in a public library: HalfHollow Hills Community Library - Ellen Druda 12. Circulating e-book readers: TexasA&M University at Qatar - Carole Thompson 13. Changing library staffing models tomanage e-collections: George Washington University - Kathe S Obrig 14. E-bookaccess management using an ERM system: Oregon Health and Science University- Kristina DeShazo 15. Accessing and circulating e-books with e-readers: LesleyUniversity - Marilyn Geller and Linda Roscoe.Readership: Library and information professional with an interest in e-books andtheir development. Library managers wishing to develop an e-book collection fromscratch or for those responsible for maintaining an existing e-book collection andLIS students and those on publishing related courses.

2012216pp | £49.95

Paperback:9781856048378

“...an absolute must-have for libraries seeking toexpand their collections to suit the needs of thedigital age, highly recommended.” - Midwest Book Review

2002384pp | £49.95

Paperback:9781856044653

Introduction to Digital LibrariesG G Chowdhury and Sudatta Chowdhury

2001280pp | £59.95

Paperback:9781856045803

E-book:9781856048644

Digital FuturesStrategies for the Information AgeMarilyn Deegan and Simon Tanner

Also of interestCatalogue 2.0 9Evaluating and Measuring the Value, Use andImpact of Digital Collections 22

E-BOOKS & ELECTRONIC RESOURCES

E-books in LibrariesA Practical GuideEdited by Kate Price and Virginia Havergal

“With their excellent collection of articles fromknown experts in the field, the editors have reallybrought into sharp focus what the e-book enterpriseis all about.” - Program

2011368pp | £49.95

Paperback:9781856045728

E-book:9781856048002


19

No Shelf Required 2Use and Management of Electronic BooksEdited by Sue Polanka

With their explosive sales and widespread availability, the past fewyears have definitively proven that e-books are here to stay. In thissequel to her best-selling book of the same title, expert Polankadives even deeper into the world of digital distribution. Contributors from across the breadth of the e-book world offer theirperspectives on what's happening now and what to expect in thecoming months and years. Included in this invaluable resource are

• Guidelines for performing traditional library processes such ascataloguing, weeding, archiving, and managing e-bookaccessibility for patrons with special needs

• Explorations of topics such as the e-book digital divide andopen-access publishing

• Case studies from an array of academic, public, and schoollibraries, offering firsthand accounts of what works, whatdoesn't, and why

• Discussions of the emerging model of the electronic-only libraryand the rich possibilities of enhanced e-books.

All librarians will want to familiarize themselves with the wealth ofadvice in this volume on best practices for use and management ofe-books.Contents: 1. E-books on the internet - James Galbraith 2. Student learning and e-books - Jackie Collier and Susan Berg 3. E-books in the school library - ShondaBrisco 4. E-books in the public library - Amy Pawlowski (case study by BlaiseDierks) 5. The academic library e-book - Lindsey Schell (case study by AnneBehler) 6. Acquiring e-books - Carolyn Morris and Lisa Sibert 7. The use andpreservation of e-books - Alice Crosetto 8. E-book standards - Emilie Delquié andSue Polanka 9. The future of academic book publishing: e-books and beyond -Rolf Janke.Readership: Library and information professionals with an interest in e-books andtheir development. Library managers wishing to develop an e-book collection fromscratch or for those responsible for maintaining an existing e-book collection.Publishers, who need to be aware of the issues faced by libraries managing e-bookcollections. LIS students and those on publishing related courses.

2012280pp | £49.95

Paperback:9781856048309

“For any library manager, librarian, or library studentwishing to stay well-informed on a healthy variety ofe-book concerns, this book offers an excellentcollection of straightforward, practicalrecommendations. The breadth of topics covered,as well as the candid tone set throughout, makesthis an ideal choice for a library staff book club or alibrary school textbook.” - Library Management

2004184pp | £54.95

Paperback:9781856045315

E-book:9781856047814

Building an Electronic ResourceCollectionA Practical GuideStuart D Lee and Frances Boyle

Also of interestCollection Development in the Digital Age 3Marketing Your Library’s Electronic Resources 35Negotiating Licences for Digital Resources 14The No-nonsense Guide to Licensing DigitalResources 13

E-LEARNING

Seven Steps to Effective OnlineTeachingInstructional Design and Strategies forOnline Teaching and LearningDiane K KovacsExperienced online teacher Kovacs shares the stepsthat go into developing effective online instruction. Taking readers through the process from beginningto end while thoroughly discussing the learningtheories and research results behind each step,Kovacs:

• Shows how to select and apply appropriate learning principles andtheories in designing online teaching and learning

• Highlights specific information literacy skills that can be integratedinto instructional sequences

• Demonstrates how to conduct a learner needs assessment• Reviews instructional tools for distance education/web-based

tutorials, courses, or workshops, and advises how to select thebest one for the job at hand

• Includes case studies collected from working librarians andlibrarian trainers to illustrate instructional strategies in the librarycontext.

With the step-by-step guidance provided in this book, readers canformulate and provide effective online teaching as well as undertakeongoing evaluation.Contents: 1. Developing a needs analysis/assessment and imagining instructionalGoals 2. Detailing instructional analysis 3. Discovering or defining entry behaviourand learner characteristics 4. Extracting and describing performance objectives 5.Planning instructional strategies 6. Developing instructional materials 7. Formativeevaluation.Readership: All librarians and teachers who teach online.

April 2014208pp | £49.95

Paperback:9781856048330

FORTHCOMING IN 2014




20

Copyright and E-learningA Guide for PractitionersJane Secker

“...a useful addition to the arsenal of resources foranyone working in the copyright and e-learningarena.” - Journal of Information Literacy

2010224pp | 49.95

Paperback:9781856046657

E-book:9781856048729

2006304pp | £54.95

Hardback:9781856045636

E-book:9781856049870

Digital Literacies for LearningEdited by Allan Martin and Dan Madigan

2005192pp | £54.95

Hardback:9781856045353

E-book:9781856047944

Supporting E-learningA Guide for Library and InformationManagersEdited by Maxine Melling

2005256pp | £54.95

Hardback:9781856045308

E-book:9781856049801

Developing the New LearningEnvironmentThe Changing Role of the AcademicLibrarianEdited by Philippa Levy and Sue Roberts

Also of interestTransforming Information Literacy Using Learner-centered Teaching 24

Library Analytics and MetricsUsing Data to Drive Decisions and ServicesEdited by Ben ShowersThis book will enable libraries to make informeddecisions, develop new services and improve userexperience by collecting, analysing and utilisingdata. With the wealth of data available to library andinformation services, analytics are the key tounderstanding your users and your field ofoperations better and improving the services that

you offer. This book sets out the opportunities that analytics presentto libraries, and provides inspiration for how they can use the datawithin their systems to help inform decisions and drive services.Using case studies to provide real-life examples of currentdevelopments and services, and packed full of practical advice andguidance for libraries looking to realise the value of their data, this willbe an essential guide for librarians and information professionals. This volume will bring together a group of internationally recognisedexperts to explore some of the key issues in the exploitation of dataanalytics and metrics in the library and cultural heritage sectors,including:

• The role of data in helping inform decision making • Approaches to collecting, analysing and utilising data; using

analytics to develop new services and improve the user experience • The opportunities of library data as ‘big data’ • The role of ‘small data’ in delivering meaningful interventions for

users; practical advice on managing the risks and ethics of dataanalytics

• How analytics can help uncover new types of impact and value forinstitutions and organisations.

Contents: 1. Introduction: getting the measure of analytics Ben Showers 2. Databig and small - Ben Showers 2.1. The power of small data - Rufus Pollock 2.2.Library data as big data - TBC 3. Library analytics: realising the power of data - BenShowers 3.1. Building and analytics toolkit for the Harvard Library - Kim Dulin andCarli Spina 3.2. Library Analytics and Metrics Project (LAMP) - Ben Showers 3.3/Developing recommendation and personalization services at the Open University -Richard Nurse 4. Qualitative user-centred metrics - Ben Showers 4.1. Visitors andresidents: mapping online behaviours and motivations - Lynn Conway and DaveWhite 4.2. Library ethnography and the development of new library services -Donna Lanclos 5. Uncovering new narratives and impact - Ben Showers 5.1.Library impact data - Graham Stone 5.2. The Library Cube - Brian Cox and MargieJantti 5.3. Retention, student success and academic engagement: University ofMinnesota case study - Kate Peterson, Kristin Mastel and Shane Nackerud 6.Social media and web analytics - Ben Showers 6.1. Library web analytics - DavidStuart 6.2. Museum social web analysis - INTK 6.3. Measuring culture online -Jane Finnis 7. Understanding and managing the risks of analytics - Ben Showers7.1. Managing the risks of analytics - David Kay and Naomi Korn 7.2. Legal andethical challenges of user data - John King 8. Conclusion: a data-driven future?Readership: Librarians and library directors interested in developing a data-drivenapproach to their service provision and decision making, and to those involved inthe delivery and development of services, management of library systems andinfrastructure as well as those who liaise with students and researchers. Studentson library and information science courses will find this a useful tool. The book willalso be of relevance to those managers and practitioners in other cultural heritagesectors such as museums, archives and galleries.

June 2014224pp | £49.95

Paperback:9781856049658

FORTHCOMING IN 2014

Web Metrics for Library andInformation ProfessionalsDavid StuartThis is a practical guide to using web metrics tomeasure impact and demonstrate value. The web provides an opportunity to collect a host ofdifferent metrics, from those associated with socialmedia accounts and web sites to more traditionalresearch outputs. This book is a clear guide forlibrary and information professionals as to what webmetrics are available and how to assess and use

them to make informed decisions and demonstrate value. Asindividuals and organisations increasingly use the web to bypasstraditional publishing avenues and formats, this book provides thetools to unlock web metrics and evaluate the impact of this content. Contents: 1. Introduction to web metrics 2. Bibliometrics, webometrics and webmetrics 3. Data collection tools 4. Evaluating impact on the web 5. Evaluatingsocial media impact 6. Investigating relationships between actors 7. Exploringtraditional publications in a new environment 8. Web metrics and the web of data9. The future of web metrics and the library and information professional.Readership: This book will provide a practical introduction to web metrics for awide range of library and information professionals, from the bibliometrician wantingto demonstrate the wider impact of a researcher's work than can be demonstratedthrough traditional citations databases, to the reference librarian wanting tomeasure how successfully they are engaging with their users on Twitter. It will be avaluable tool for anyone who wants to not only understand the impact of content,but demonstrate this impact to others within the organization and beyond.

January 2014208pp | £49.95

Paperback:9781856048743

FORTHCOMING IN 2014

EVALUATION & METRICS




21

AltmetricsA Practical Guide for Librarians,Researchers and AcademicsEdited by Andy Tattersall, Sheffield University,UKNew methods of scholarly communication anddissemination of information are having a hugeimpact on how academics and researchers buildprofiles and share research. This groundbreakingand highly practical guide looks at the role thatlibrary and information professionals can play infacilitating these new ways of working and

demonstrating impact and influence. Discover how altmetrics –alternative metrics for measuring scholarly impact, from socialnetworks such as Twitter and blogs to online platforms such asMendeley, ResearchGate and Altmetrics.org – can be applied in anacademic setting to improve research output and reach. Drawing onthe expertise of leading altmetric innovators and the LIS professionalsusing their tools, this book will empower librarians, researchers andacademics to develop the skills and knowledge needed to introduceand support altmetrics within their own institutions.Contents: 1. Introduction to altmetrics - Andy Tattersall 2. Road map: from web 2.0to altmetrics - Andy Tattersall 3. Metrics of the trade: where have we come from? -Andrew Booth 4. The rise of altmetrics - Euan Adie 5. Alt meets metrics - WilliamGunn 6. The evolution of library metrics - Ben Showers 7. Resources and tools7.1. Building academic networks 7.2. Using sound and vision to promote scholarlyoutput 7.3. Profile building and content hosting 7.4 .Tools for measurement - AndyTattersall 8. Appmetrics: improving impact on the go - Claire Beecroft 9. Theconnected academic: implementing altmetrics within your organization 9.1. Gettingthe horse to water 9.2. Staying on track - Andy Tattersall 10. What lies ahead? howmetrics might be measured in the future - Andy Tattersall in discussion with experts11. Conclusion - Andy Tattersall.Readership: Library and information professionals working higher education,research bodies, government bodies and charities; researchers, academics, highereducation leaders and strategists.

February 2015224pp | £49.95

Paperback:9781783306105

FORTHCOMING IN 2015

Demonstrating Value in DigitalLibrariesRedefining SuccessEdited by Alison Mackenzie and Lindsey Martin, Both at Edge Hill University, UKThis new book answers the following questions todetermine how we measure value in 21st centurylibrary services:• Who determines the criteria for measuring value?• What Frameworks exist as means of organising

approaches and • What are the approaches taken to measure value?• What are the approaches taken to measure value?• How are the values embedded/ promoted/marketed• Who determines the criteria for measuring value?• What Frameworks exist as means of organising approaches and

evidence?Readership: Practising library and information service managers and policy makersin the field. LIS policy shapers and managers in public, education (schools, furtherand higher education), health and special libraries and information services workingin any country or internationally and people engaged in professional education inthe field such as lecturers or students.

November 2014224pp | £49.95

9781783300112

FORTHCOMING IN 2014

Evaluating the Impact of YourLibrarySharon Markless and David Streatfield

Assessing impact is increasingly critical to thesurvival of services: managers now require comprehensiveinformation about effectiveness, especially in relation to users.Outlining a rigorously tested approach to library evaluation andoffering practical tools and highly relevant examples, this bookenables LIS managers to get to grips with the slippery concept ofservice impact and to address their own impact questions in theirplanning. The 2nd edition is fully updated to include international approachesto qualitative library evaluation, new international research, andcurrent debates on the evolving nature of evaluation, as well asreflections on the importance of involving stakeholders and ofevaluation to guide advocacy. Contents: PART 1: THE CONTEXT 1. The demand for evidence 2. Getting togrips with impact 3. The research base of this work PART 2: EVALUATINGIMPACT 4. Putting the impact into planning 5. Getting things clear: objectives 6. Success criteria and impact indicators: how you know you are making adifference 7. Making things happen: activities and process indicators 8. Thinkingabout evidence 9. Gathering and interpreting evidence 10. Taking stock, settingtargets and development planning PART 3: THE BIGGER PICTURE 11. Doingnational or international evaluation 12. Where do we go from here?Readership: Practising library and information service managers and policymakers in the field, LIS policy shapers and managers in public, education (schools,further and higher education), health and special libraries and information servicesworking in any country or internationally. It will also be of interest to people engagedin professional education in the field as lecturers or students.

2012288pp | £49.95

Paperback:9781856048125

E-book:9781856048941

2ND EDITION

About the previous edition:“It is a real pleasure to review a book which, to coina phrase, does exactly what it says on the tin. Itsaim is to enable the reader to undertake impactevaluation of their library service and it delivers thishandsomely.” – Library Review

Delivering Impact andSustainability for Digital ContentSimon Tanner, King’s College London, UKMeasuring the impact of digital content and how itaffects the various benefiting communities will leadto improved evidence-based decision making andsustainability planning in organisations and bynational policy makers and funders. Part One of thisbook debates the key issues driving sustainabilityand investigates the pressures on assessing anddelivering impact. It sets these in the context of achanging digital landscape beset by disruptive

technologies and economic uncertainty. The book considers the roleof value in memory organisations and how they reach valuejudgments for digital content and how their stakeholders respond.Part Two provides the reader with a complete Balanced Impact ValueModel (BIVM) for demonstrating that impact is delivered by digitalresources. The model is presented in five clear stages supported by acomprehensive set of methods, tools and case studies/scenarios. Contents: 1. Introduction 2. Measuring impact for success and sustainability 3. Review of the state of the art of impact assessment 4. A balanced approach: thefour perspectives 5. Benefiting stakeholders 6. Modes of cultural value 7. TheBalanced Impact Value Model 8. BIVM Stage 1: Context 9. BIVM Stage 2: Designand planning 10. BIVM Stage 3: Implementation 11. BIVM Stage 4: Outcomesand results evaluated through the four perspectives 12. BIVM Stage 1: Reviewand respond 13. Case studies 14. Using impact assessment for sustainability 15. Conclusions.Readership: Information professionals, policy makers and funding bodies inlibraries, museums, archives and media-based memory organisations.

February 2015240pp | £49.95

Paperback:9781856049320

FORTHCOMING IN 2015



22

Evaluating and Measuring theValue, Use and Impact of DigitalCollectionsEdited by Lorna Hughes

2011218pp | £49.95

Paperback:9781856047203

E-book:9781856049085

“Evaluating value and impact is the Holy Grail for allinvolved in the provision of information. How do weknow that we are making a difference? This bookattempts to answer the question in a series ofindependently written but structured chapterscovering the range of issues across the libraries,museums and archives sectors. The chapters formin effect a series of examples of how differentinstitutions and sectors have approacheddigitisation, attempted to evaluate them and seek toenhance their value.” - Managing Information

2006272pp | £54.95

Hardback:9781856045933

E-book:9781856049887

Measuring Library PerformancePrinciples and TechniquesPeter Brophy

HEALTH / MEDICAL LIBRARIES

Using Web 2.0 for HealthInformationEdited by Paula Younger and Peter Morgan

This book draws together international case studies and blendspractical insights, theory and reflective approaches to offer acohesive overview of how web 2.0 is already changing health andmedical information work. Contents: PART 1: THE BASICS 1. Health information: an overview - PeterMorgan and Paula Younger 2. Web 2.0 in healthcare information: an overview -Paula Younger PART 2: WEB 2.0 AND THE IMPLICATIONS FOR HEALTHINFORMATION 3. Emerging technologies in health, medical and nursing education- Patricia Anderson 4. Supporting learners via web 2.0 - Laura Cobus-Kuo5. Supporting research - Chris Mavergames 6. Crowdsourcing: the identification ofcontent suitable for the developing world - Jon Brassey 7. Supporting patientneeds: an overview of the potential role of web 2.0 in patient and consumerinformation - Paula Younger 8. Some ethical and legal considerations in the use ofWeb 2.0 - Peter Morgan PART 3: WEB APPLICATIONS IN HEALTHINFORMATION PROVISION: SOME PRACTICAL EXAMPLES 9. Web 2.0 inhealth libraries - Pip Divall 10. RSS (Really Simple Syndication): helping facultyand residents stay up to date - Thane Chambers, Dale Storie and Sandy Campbell11. Using mashups in health information provision - Jukka Englund 12. Twitter in ahospital library - Hannah Prince 13. Using web 2.0 to facilitate staff development -Andrew Booth, Anthea Sutton and Andy Tattersall PART 4: THE FUTURE 14. Web3.0 and health librarians: what does the future hold? - Allan Cho and Dean Giustini15. Conclusion - Paula Younger.Readership: Information workers and other health professionals, and students onlibrarianship and information studies courses.

2011192pp | £54.95

Paperback:9781856047319

E-book:9781856049276

“The collaborative potential of innovations such asblogs, wikis and RSS feeds could revolutionisehealth information. Looking at what has beenachieved so far allows us to think about what wecan do in the future. This is valuable reading forthose who are wondering where there place is in thebrave new world of web 2.0” - Information World Review

Changing Roles and Contexts forHealth Library and InformationProfessionalsEdited by Alison Brettle and ChristineUrquhart

This edited collection examines the evolving role ofhealth professionals and explores the role they play in the contextof where they work. It aims to encourage and inspire healthinformation professionals worldwide to take on new opportunitiesand ensure their continued development and recognition asvaluable assets in the changing health care environment. It covers:providing information; facilitating access to information andmanaging knowledge; building capacity; undertaking research andevaluation; supporting research and practice; exploitingtechnology; and evidence-based practice. Contents: Overview – Alison Brettle and Christine Urquhart PART 1: CONTEXT1. The changing context of health for library and information professionals –Christine Urquhart and Suzanne Bakker 2. Changes in information generation anduse – Jenny Turner and Louise Goswami, Neil Ford, Sue Lacey Bryant andChristine Urquhart 3. Changing technology to meet clinicians’ information needs –Nicholas R. Hardiker, Joanna Dundon and Jessie McGowan 4. The influences ofgovernance, consumers and evidence-based practice – Gareth Lawrence, AlisonYeoman, Alison Brettle and Prudence Dalrymple PART 2: ROLES 5. Skills,competencies and knowledge – Christine Urquhart 6. The librarian as informationprovider and educator – Pat Spoor and Debra Thornton 7. The librarian whoanalyses information and manages knowledge – Christine Urquhart 8. The librarianwithin research and evidence-based practice – Alison Brettle 9. The librarian asdecision maker – Jackie Cheeseborough Conclusion – Christine Urquhart andAlison Brettle.Readership: Information workers and other health professionals, and students onlibrarianship and information studies courses.

2011224pp | £54.95

Paperback:9781856047401

E-book:9781856049030

“Recommended reading if you're wondering wherewe're going as a profession, the text is a valuablecontribution to the professional literature.” - Consumer Connection, Medical LibraryAssociation

Understanding HealthcareInformationLyn RobinsonSeries: Foundations of the Information Sciences

Contents: 1. The healthcare information domain 2. History ofhealthcare and its information environment 3. Producers andusers of healthcare information 4. Healthcare informationorganization 5. Healthcare information sources, services andretrieval 6. Healthcare Information and knowledge management.

Readership: Information workers and other health professionals, and students onlibrarianship and information studies courses.

"This is highly recommended for any academic ormedical library." - Collection Building

2010256pp | £49.95

Paperback:9781856046626

E-book:9781856049993

2004368pp | £54.95

Hardback:9781856044790

Exploiting Knowledge in HealthServicesEdited by Graham Walton and Andrew Booth

Stay informedSign up to our monthly e-bulletin to stay informed about

our latest books.Visit www.facetpublishing.co.uk to subscribe.


23

INFORMATION LITERACY

Teaching Information SkillsTheory and PracticeJo Webb, De Montfont University, UK and ChrisPowis, University of Northampton, UKThis fully updated edition of the bestsellingtextbook shows librarians how to empower theirlibrary users and teach information skills. Informed by best teaching practice andcontemporary learning theories, the text coversboth the theory and practice of library instruction.Each chapter has two parts: a section explainingthe principles of learning and teaching, followed by

a section analysing successful learning and teaching activities,rooted in personal experience. The book draws best practice examples and brand new casestudies from a broad range of sectors and organizations. Each ofthe main chapters is based around one of the key elements ofsuccessful learning and teaching, specifically applied to the LIScontext. New and expanded topics for this edition includediscussion of distance learning and technology-enabled learning,and when and how to buy-in commercial services to support yourteaching. Contents: 1. Learners and learning styles 2. Motivating learners 3. Auditing:finding out what you learners need 4. Planning a learning experience 5. Delivery:tools, techniques and approaches 6. Assessment 7. Feedback and evaluation 8. Building a teaching team 9. Conclusions and the future.Readership: Library and information professionals in all contexts who have toinstruct others - either students or colleagues - as part of their job and studentsof LIS.

2ND EDITION

FORTHCOMING IN 2014

October 2014240pp | £49.95

Paperback:9781856049498

MetaliteracyReinventing Information Literacies toEmpower LearnersThomas P. Mackey, SUNY, USA and Trudi EJacobson, University at Albany, USAInformation literacy thought leaders ThomasMackey and Trudi Jacobson build a persuasivecase ‘that information literacy needs to be far moreinclusive than its traditional conception. The ILknowledge and skills that have customarily beentaught involve locating, accessing, evaluating, andusing information, but information primarily in text

formats. It has been generally assumed that these sources ofinformation emanate from entities that would be consideredpublishers, often traditional book and periodical publishers.However, the internet, web 2.0, mobile applications, and socialmedia environments have dramatically altered the situation.’Metaliteracy will help readers understand that ‘media literacy, visualliteracy, digital literacy, and a host of other specific literacies arecritical for informed citizens in the twenty-first century. IL needs tobe reframed to encompass these literacies, and this conception ofIL will have a dramatic effect of how it is taught and what studentslearn.’Contents: Foreword – Sheila Corrall 1. Developing a metaliteracy framework topromote metacognitive learning 2. Metaliteracy in the open age of social media 3. Metaliteracy as an integrated model of related literacies 4. Global trends inemerging literacies 5. Survey of the field: from theoretical frameworks to praxis 6. The evolution of a dedicated information literacy course toward metaliteracy 7. Exploring digital storytelling from a metaliteracy perspective.Readership: Librarians, information professionals and LIS students.

April 2014250pp | £49.95

Paperback:9781783300129

FORTHCOMING IN 2014

Expert Internet SearchingPhil Bradley

The highly anticipated new edition of Phil Bradley’sessential guide to internet search (formerly titledThe Advanced Internet Searcher’s Handbook) ishere.

This no-nonsense handbook will give you the tools to find theinformation that you need more quickly and effectively than everbefore. Since the last edition was published internet search haschanged dramatically, with both the amount of information to befound online and the diversity of tools to unlock it expandingexponentially. This new edition, rewritten from scratch, givesreaders the information and guidance they need to choose the rightsearch tools and strategies for each information need. Fromsearching social media effectively to tracking down an expert or anews story, and from searching by image to searching multimedia,Bradley introduces the best search engines and tools and explainshow to get the most out of them. Whether you are a casual searcher or an expert informationretriever, you will find information on a wide variety of searchengines that you’ve never tried before and lists of tools andresources that will make you an even better searcher than youalready are. Contents: 1. An introduction to the internet 2. An introduction to search engines 3. The Google experience 4. Other free-text search engines 5. Directory- andcategory-based search engines 6. Multi- and meta-search engines 7. Social mediasearch engines 8. Visual searching 9. Finding people 10. People-basedresources 11. Academic and other specialized search engines 12. News-basedsearch engines 13. Multimedia search engines 14. Hints and tips on bettersearching with sample search examples 15. Search utilities and resources to makelife easier 16. The future of search.Readership: This book will be an invaluable guide for anyone searching theinternet for information, whether you are taking your first steps or are becomingmore expert. Those teaching others how to search the internet efficiently will findsuggestions and strategies and an eloquent rebuttal of the claim that ‘it’s all onGoogle’.

NEW

2013288pp | £49.95

Paperback:9781856046053

4TH EDITION

About the previous edition:“…a wonderfully informative book.”- Online Information Review




24

Going Beyond Google AgainStrategies for Using and Teaching theInvisible WebJane Devine and Francine Egger-Sider, both atLaGuardia Community College, USAThe invisible web is growing – but users’knowledge and awareness of it isn’t. This highlypractical guide focuses on strategies and teachingtools for getting more out of the ‘deep’ or ‘invisible’web, enabling students and users to tap into thewealth of material that isn’t to be found on Google

or other mainstream search engines.This book builds upon the authors’ previous well respected book,Going Beyond Google, which placed teaching the invisible web intoinformation literacy programmes. Going Beyond Google Againexpands on the teaching foundation laid in the first book andcontinues to document the invisible web’s existence and evolution,and suggests ways of teaching students to use it. Contents: PART 1: WHAT IS THE INVISIBLE WEB NOW? 1. The invisible webtoday 2. Studies of information-seeking behaviour PART 2: HOW WILL THEINVISIBLE WEB MAKE STUDENTS BETTER RESEARCHERS? 3. Teaching theinvisible web: a survey of theory and practice 4. How to make students betterresearchers: The invisible web in teaching 5. Teaching resources PART 3: TOOLSFOR MINING THE INVISIBLE WEB AND A LOOK INTO ITS FUTURE 6. Lookinginside the invisible web: a sampler 7. The future of the invisible web and itsimplications for teaching.Readership: Librarians, teachers and LIS lecturers will find ample support,research and resources to take students beyond the limitations of traditional websearching. Students and researchers will find new tools and techniques to unlockthe power of the invisible web and go even further beyond Google.

NEW

September 2013224pp | £49.95

Paperback:9781856048385

Transforming Information LiteracyUsing Learner-centered TeachingJoan R Kaplowitz

This indispensable new book has everything youneed to help you incorporate learner-centredteaching (LCT) into information literacy instruction(ILI), combining important grounding in the

discipline with usable instructions and tips. Collaboration,participation, and responsibility are emphasized. You get first-handinformation on the transition to learner-centred teaching throughauthor Joan Kaplowitz's own experience, as well as real-lifeexamples from instructors in the field who support the learner-centred teaching model. Contents: Foreword - Lynn D Lampert PART I: FINDING OUT ABOUTLEARNER-CENTRED TEACHING 1. What is learner-centred teaching? 2. Howwill you know learner-centred teaching when you see it? 3. Where did learner-centred teaching come from? PART II: PLANNING FOR LEARNER-CENTREDTEACHING 4. What will learners do? - learner-centred teaching methodsassessment 5. How will learning be measured? - learner-centered PART III:APPLYING LEARNER-CENTRED TEACHING IN PRACTICE 6. Creating the face-to-face learner-centred experience 7. Creating the online learner-centredexperience 8. Creating the blended learner-centred experience - a case study intransformation 9. Learner-centred teaching in action - vignettes from the fieldPART IV: SUMMING IT ALL UP 10. Where do we go from here?Readership: Librarians, information professional professionals, and students onlibrarianship and information studies courses.

2012276pp | £49.95

Paperback:9781856048354

“...a must-have for anyone who teaches informationliteracy in any sector for any amount of time.” - Managing Information

Rethinking Information LiteracyA Practical Framework for SupportingLearningEdited by Jane Secker and Emma Coonan

A vision for the future of information literacyteaching.Based on groundbreaking research, undertaken bythe authors as part of the prestigious Arcadia

Programme at Cambridge University, this presents a new anddynamic information literacy curriculum developed for the 21st-century information professional. The curriculum adopts a broad definition of information literacy thatencompasses social as well as academic environments andsituates IL as a fundamental attribute of the discerning scholar andthe informed citizen. It seeks to address in a modular, flexible andholistic way the developing information needs of students enteringhigher education over the next five years. Interweaving the authors'research and the reflections of internationally-recognised expertsfrom the library, education and information literacy sectors, itillustrates how and why this new curriculum will work in practice. Contents: 1. Transition from school to higher education - Sarah Pavey2. Becoming an independent learner - Geoff Walton and Jamie Cleland 3.Developing academic literacies - Moira Bent 4. Mapping and evaluating theinformation landscape - Clare McCluskey 5. Resource discovery in your discipline -Isla Kuhn 6. Managing information - Elizabeth Tilley 7. The ethical dimension ofinformation - Lyn Parker 8. Presenting and communicating knowledge - AndyPriestner 9. Synthesizing information and creating new knowledge - EmmaCoonan 10. The social dimension of information - Helen Webster Afterword:‘Ownership is a flawed concept’ - Katy Wrathall Conclusion. Readership: Any librarian involved in teaching information literacy and LISstudents, researchers and academics.

2012224pp | £49.95

Paperback:9781856048224

E-book:9781856049528

“…an essential purchase for anyone involved insupporting learning and information skills.” - Libfocus




25

Information Literacy BeyondLibrary 2.0Edited by Peter Godwin and Jo Parker

This new book picks up where the best-sellingInformation Literacy meets Library 2.0 left off. Inthe last three years the information environmenthas changed dramatically, becoming increasinglydominated by the social and the mobile.

This new book asks where we are now, what is the same and whathas changed, and, most crucially, how do we as informationprofessionals respond to the new information literacy and becomea central part of the revolution itself? Divided into three distinctsections, Part I explores the most recent trends in technology,consumption and literacy, while Part II is a resource bank ofinternational case studies that demonstrate the key trends and theireffect on information literacy and offer innovative ideas to put intopractice. Part III assesses the impact of these changes on librariansand what skills and knowledge they must acquire to evolvealongside their users. Contents: Introduction - Peter Godwin PART 1: RECENT DEVELOPMENTS ININFORMATION LITERACY AND LIBRARY 2.0 1. Library 2.0: a retrospective -Peter Godwin 2. Information literacy and library 2.0: an update - Peter Godwin3. The story so far: progress in web 2.0 and information literacy - Peter Godwin4. The changing web: sites to social - Phil Bradley and Karen Blakeman 5. web2.0: from information literacy to transliteracy - Susie Andretta 6. Informed learningin online environments: supporting the higher education curriculum beyond web 2.0- Hilary Hughes and Christine Bruce PART 2: CASE STUDIES 7. Reinventinginformation literacy at UTS Library - Sophie McDonald and Jemima McDonald8. Using games as treatments and creative triggers: a promising strategy forinformation literacy - Susan Boyle 9. Changing the conversation: introducinginformation literacy to a generation of smartphone users - Kristen Yarmey10. Tweets, texts and trees - Andrew Walsh 11. Referencing in a 2.0 world - StaceyTaylor 12. Moving information literacy beyond library 2.0: multimedia,multi-device,point-of-need screencasts via the Animated Tutorial Sharing Project - CarmenKazakoff-Lane 13. Informed cyberlearning: a case study - Hilary Hughes 14. Anonline course on social media for student librarians: teaching the information skillsand literacies of social media - Dean Giustini 15. Transliteracy and teaching whatthey know - Lane Wilkinson 16. ANCIL: a new curriculum for information literacy:case study - Jane Secker and Emma Coonan 17. TeachMeet: librarians learningfrom each other - Niamh Tumelty, Isla Kuhn and Katie Birkwood PART 3: WHAT ITMEANS FOR INFORMATION PROFESSIONALS 18. Helping the public online:web 2.0 in UK public libraries - Helen Leech 19. Change has arrived at an iSchoollibrary near you - Judy O’Connell 20. Information literacy: a path to the future -Peter Godwin 21. Thoughts about the future - Peter Godwin 22. Last word:information literacy beyond library 2.0 - Peter Godwin.Readership: Library and information practitioners and policy makers withresponsibility for developing and delivering information literacy programmes to theirusers and students of library and information studies particularly for modulesrelating to literacy, information behaviour and digital technologies.

2012298pp | £49.95

Paperback:9781856047623

E-book:9781856048804

“...a valuable contribution to the literature on ILpractice in the Web 2.0 world and beyond.” - Journal of Information Literacy

2008200pp | £54.95

Hardback:9781856046374

E-book:9781856048668

Information Literacy Meets Library2.0Edited by Peter Godwin and Jo Parker

Teaching Information LiteracyOnlineEdited by Thomas P Mackey and Trudi E Jacobsen

“Mackey and Jacobson have assembled a veritablebible on how to do it right by providing eight originalmodels of IL best practices and successful onlineimplementations.” - Library Journal

2011226pp | £49.95

Paperback:9781856047678

A Guide to Teaching InformationLiteracy101 Practical TipsHelen Blanchett, Chris Powis and Jo Webb

“...this is an essential book for those new toteaching information literacy, and a useful additionto the collection of experienced practitioners. It iscertainly one to which I will return in the future.” - Journal of Information Literacy

2011272pp | 49.95

Paperback:9781856046596

E-book:9781856048767

Improving Students' Web Use andInformation LiteracyA Guide for Teachers and TeacherLibrariansJames E Herring

“This should be added to everyone’s professionalbookshelf and their library collections for others toaccess. More than one would be preferable in aschool library so that those keen staff members whohave been inspired by their teachers can take it,digest it and use it.” – Access

2010160pp | £49.95

Paperback:9781856047432

E-book:9781856048811

2ND EDITION2001


9781856043793

A Guide to Finding QualityInformation on the InternetSelection and Evaluation StrategiesAlison Cooke

Also of interestSeven Steps to Effective Online Teaching 19






26

INFORMATION POLICY & ETHICS

Information EthicsReflection and PracticeDavid McMenemy, University of Strathclyde, UKA practical, comprehensive guide to ethical issuesin library and information work. The book considers the over-arching ethicalconcepts impacting on all library and informationprofessionals and will be of interest to bothpractitioners and students. Practical guidance toethical dilemmas is provided through discussion ofinternational real-world examples of actual ethical

situations throughout the text. A resource guide and suggestionsfor further reading are provided and model policies that can be usedby practitioners to support ethical practice are included asappendices. Contents: 1. Introduction: ethics and the library and information professional 2. Information ethics: figures and philosophies 3. Professional associations andprofessionalism 4. Freedom of access and expression 5. Understanding userneeds 6. Protection of ideas and the cultural record 7. Information ethics anddemocracy 8. Managing technology 9. Conclusions 10. Further reading 11. ModelAUPs 12. Model stock development policies 13. Model diversity policies 14. Model mission statements.Readership: LIS professionals, students and researchers.

July 2014256pp | £49.95

Paperback:9781856049399

FORTHCOMING IN 2014

Information Governance andAssuranceReducing Risk, Promoting PolicyAlan MacLennan, Robert Gordon University, UKThis comprehensive textbook discusses the legal,organisational and ethical aspects of informationgovernance, assurance and security and theirrelevance to all aspects of information work. In an information economy, good governance is keyto ensuring information is managed efficiently and

securely. Because of increasing concerns regarding access toinformation and the consequences of misuse of information, thereis a growing body of legislation worldwide which applies to thecollection, storage, use and disposal of information. There is also agrowing concern regarding the ethical use of information, andpressure on those handling information to be able to demonstratethat their handling of information meets ethical standards. Thisbook draws these strands together to present informationgovernance as the key to the successful integration of theinformation professions with the organisations which they serve,with interests of the individual, and with society at large.From the researcher who is responsible for ethical practices in thegathering, analysis, and storage of data, to the reference librarianwho must deliver unbiased information; from the records managerwho must respond to information requests, to the administratorhandling personnel files, this book will equip practitioners andstudents alike to implement good information governance practicein real-world situations.Contents: 1. Introduction: information as an asset 2. The laws and regulations 3.Data quality management 4. Dealing with threats 5. Security, risk managementand business continuity 6. Frameworks, policies and ethics: how it all fits together.Readership: LIS students taking information management and informationgovernance courses, information professionals with an advisory or gatekeeping rolein information governance within an organisation.

May 2014192pp | £49.95

Paperback:9781856049405

FORTHCOMING IN 2014

2010224pp | £49.95

Paperback:9781856046770

E-book:9781856048637

Information Policies andStrategiesIan Cornelius

2008224pp | £59.95

Paperback:9781856046206

E-book:9781856049931

Information Rights in PracticeThe Non-legal Professional's GuideAlan Stead

“I would recommend the book to most of theacademic libraries as long as they have anyprogramme in political, social science orhumanities.” - Information Research

Innovations in InformationRetrievalPerspectives for Theory and PracticeEdited by Allen Foster and Pauline Rafferty

This book introduces and contextualizes new developments ininformation retrieval and looks at supporting research, the debates,theories and issues. Contributed by an international team ofexperts, each authored chapter provides a snapshot of changes inthe field, as well as the importance of developing innovation,creativity and thinking in IR practice and research. Contents: Foreword - Ina Fourie Introduction - Allen Foster and Pauline Rafferty1. Encountering on the road to Serendip? Browsing in new informationenvironments - David Bawden 2. Classification revisited: a web of knowledge -Aida Slavic 3. Approaches to fiction retrieval research: from theory to practice? -Anat Vernitski and Pauline Rafferty 4. Music information retrieval research - CharlieInskip 5. Folksonomies, social tagging and information retrieval - Isabella Peters 6. Digital information interaction as semantic navigation - Richard Kopak, LuanneFreund and Heather L. O’Brien 7. Assessing web search engines: a webometricapproach - Mike Thelwall.Readership: LIS professionals, researchers and students, and for all thoseinterested in the future of information retrieval.

2011176pp | £49.95

Paperback:9781856046978

E-book:9781856049733

“...an invaluable starting point for undergraduateand graduate information science students lookingfor ideas for essay and research topics, and also asan illustration of how to write good literaturereviews. There must be around 500 or more paperscited in total, and anyone in the IR community andmany in enterprise search would benefit from theinsights provided by the authors. Definitely a five-star rating.” – Ariadne

INFORMATION RETRIEVAL






27

Interactive Information Seeking,Behaviour and RetrievalEdited by Ian Ruthven and Diane Kelly

Information retrieval (IR) is a complex humanactivity supported by sophisticated systems.Information science has contributed much to the

design and evaluation of previous generations of IR systemdevelopment and to our general understanding of how suchsystems should be designed and yet, due to the increasing successand diversity of IR systems, many recent textbooks concentrate onIR systems themselves and ignore the human side of searching forinformation. This book is the first text to provide an informationscience perspective on IR and, uniquely, it covers the entirespectrum of information retrieval.Contents: Foreword - Tefko Saracevic 1. Interactive information retrieval: historyand background - Colleen Cool and Nicholas J Belkin 2. Information behavior andseeking - Peiling Wang 3. Task-based information searching and retrieval - ElaineG Toms 4. Approaches to investigating information interaction and behaviour -Raya Fidel 5. Information representation - Mark D Smucker 6. Access models -Edie Rasmussen 7. Evaluation - Kalervo Järvelin 8. Interfaces for informationretrieval - Max Wilson 9. Interactive techniques - Ryen W White 10. Web retrieval,ranking and personalization - Jaime Teevan and Susan Dumais11. Recommendation, collaboration and social search - David M Nichols andMichael B Twidale 12. Multimedia: behaviour, interfaces and interaction - HaimingLiu, Suzanne Little and Stefan Rüger 13. Multimedia: information representationand access - Suzanne Little, Evan Brown and Stefan Rüger.Readership: LIS students and professionals.

2011336pp | £49.95

Paperback:9781856047074

E-book:9781856049740

“This book is a must if one is a student orresearcher new to information science and, inparticular, to information retrieval (IR) interactionand multimedia research.”- Journal of the American Society for InformationScience and Technology

“Chowdhury provides a good understanding ofwhere much of our current systems have come from… this book would be a good resource for a basicinformation retrieval course.” - College & Research Libraries

Also of interestDiscovering, Retrieving and Managing DigitalCultural Objects 16

INFORMATION SCIENCE / LIBRARY SCIENCE

The Information SocietyA Study of Continuity and ChangeJohn Feather, Loughborough University, UK

Set against a broad historical backdrop, The Information Societyexplores the information revolution that continues to gather pace,as the understanding and management of information becomeseven more important in a world where data can be transmitted in asplit second. This latest edition of this standard work has been fullyupdated to take account of the changing landscape andtechnological developments since 2008. Contents: PART 1: THE HISTORICAL DIMENSION 1. From script to print 2. Mass media and new technology PART 2: THE ECONOMIC DIMENSION 3. The information market-place 4. Access to information PART 3: THEPOLITICAL DIMENSION 5. Information rich and information poor 6. Information,the state and the citizen PART 4: THE INFORMATION PROFESSION 7. Theinformation profession: A domain delineated 8. Afterword: An information society?Readership: All information professionals and students on courses in information,librarianship and communications studies, where an understanding of the nature ofthe information society is an essential underpinning of more advanced work.

NEW

2013240pp | £49.95

Paperback:9781856048187

6TH EDITION

“There are very few books in the field of LISpublishing that can be said to be essential, but it isfair to say that The Information Society has been,since its first edition, one of them...the bookcontinues to provide the definitive overview of theinformation society in an informed, thoughtful andinsightful way…This book is a must buy for studentson any undergraduate or postgraduate informationcourse; it literally paints the picture of the macro-environment in which we work and live, and offers athought-provoking foray into the ethical dimensionsthe information society provides. Highlyrecommended.” - HEA-ICS

Information 2.0New Models of Information Production,Distribution and ConsumptionMartin De Saulles

Covering every aspect of the new digital information environmentfrom iPads and e-books to the future of information and how it willbe controlled, this landmark textbook provides a comprehensiveand cutting-edge guide to what's happening, why and howinformation professionals can have a pivotal role in this newlandscape. Contents: 1. New models of information production 2. New models of informationstorage 3. New models of information distribution 4. New models of informationconsumption 5. Conclusion.Readership: This is an essential textbook for students taking courses in library andinformation science, publishing and communication studies; with particularrelevance to core modules exploring the information society. It's also anindispensable guide for academics and practitioners who need to get to grips withthe new information environment.

2012160 pp | £49.95

Paperback:9781856047548

“Overall, this book provides a succinct overview ofthe last 20 years of technological development andwould be a suitable read for information sciencestudents or young professionals. It explores how thelandscape has changed, what the driving factorsare, and how this transformation has influencedinformation providers, creators and users.” - Journal of Librarianship and Information Science

Introduction to ModernInformation RetrievalG G Chowdhury

Unique in its scope, this essential textbook coversthe whole spectrum of information storage andretrieval.

Contents: 1. Basic concepts of information retrieval systems 2. Databasetechnology 3. Bibliographic formats 4. Cataloguing and metadata 5 Subject analysisand representation 6. Automatic indexing and file organization 7. Vocabulary control8. Abstracts and abstracting 9. Searching and retrieval 10. Users of informationretrieval 11. User-centred models of information retrieval 12. User interfaces 13. Evaluation of information retrieval systems 14. Evaluation experiments 15.Online and CD-ROM information retrieval 16. Multimedia information retrieval 17.Hypertext and markup languages 18. Web information retrieval 19. Naturallanguage processing and information retrieval 20. Natural language processingapplications in information retrieval 21. Citation analysis and information retrieval22. Information retrieval in digital libraries 23. Trends in information retrieval.Readership: Students of library and information studies and informationpractitioners wishing to brush up on their skills and keep up to date with the latesttechniques.

2010528pp | £49.95

Paperback:9781856046947

THIRD EDITION


28

iResearchSeries Editor: G G Chowdhury, Professor in Information Science and Head, Department of Mathematics & InformationSciences, Northumbria University, UKThis peer-reviewed monograph series supports the vision of the iSchools and creates authorative sources information for research andscholarly activities in information studies. Each book in the series addresses a specific aspect or emerging topic of information studiesand provides a state-of-the-art review of research in the chosen field and address the issues, challenges and progress of research andpractice.The series is overseen by an editorial board and each title is edited by recognized experts in the field and peer-reviewed by members ofthe board. Editorial Board

NEW SERIES

Digital Information Design andAccessEditors t.b.c.A comprehensive view of digital information designtechnologies, tools, indexing and access.The book is organised around three themes:• Design and architecture of digital information

systems and services.• Knowledge organization and indexing• Access to digital information.

Each chapter in the book provides a review of the specific area andis cross-referenced with other chapters of the book to provide acomprehensive view of the topic.Readership: Academics, researchers, students and practitioners of informationscience.

December 2014360pp | £95.00

Hardback: 9781856049368

FORTHCOMING IN 2014

Cultural Heritage InformationAccess and ManagementEdited by Ian Ruthven, University ofStrathclyde, UK and G G Chowdhury,Northampton University, UKA comprehensive account of research in digitalcultural heritage.Recent developments in the ICT, web and mobiletechnologies have significantly boosted researchand development activities aimed at the creationand management of digital cultural heritage

resources. Managing digital cultural heritage involves a number ofchallenges ranging from the digitization of cultural heritage objectsand artefacts to various knowledge organization challenges thatinclude metadata, indexing and retrieval, and various user andsocial challenges such as information seeking and retrieval in thecontext of cultural heritage, digital divide and social inclusion,social and legal policy issues, and moreover long term access andsustainability issues . Beginning with an overview of differentinformation management issues and challenges associated withcultural heritage information, this book provides an account ofresearch in digital cultural heritage focusing particularly on theknowledge organization, access, users and usability issues digitalcultural heritage information systems and services. Contents: 1. Introduction: cultural Heritage: information management issues andchallenges - G G Chowdhury and Ian Ruthven 2. Cultural heritage information:politics and policies - Rachel Bruce and Stuart Dempster 3. Cultural heritageinformation: artefacts and technologies - Melissa Terras 4. Managing culturalheritage: information systems architecture, indexing and access - Lighton Phiri andHussein Suleman 5. Cultural heritage information users - Claire Warwick 6.Digital humanities and digital cultural heritage (alt-history and future directions) -Chris Alen Sula 7. A framework for classifying and comparing interactions incultural heritageinformation systems - Julianne Stiller and Vivien Petras 8.Semantic access and exploration in cultural heritage digital libraries - Ali Shiri 9.Users and usability studies of Europeana – Sudatta Chowdhury and MilenaDobreva 10. Managing cultural heritage information: the PATHS project - PaulClough 12. Trends in cultural heritage information management research - G GChowdhury and Ian Ruthven.Readership: Academics, researchers, students and practitioners of informationscience.

September 2014360pp | £95.00

Hardback: 9781856049306

FORTHCOMING IN 2014

Peter Willett, iSchool, University of Sheffield, UKIan Ruthven, Head, Computer and Information Sciences Department,Strathclyde, UKDorothy Williams, Director, Institute for Management Governance andSociety (IMAGES) Research Institute, Robert Gordon University, UKHarry Bruce, Dean, iSchool, University of Washington, USAJonathan Furner, Department of Information Studies (iSchool), UCLA,USAEdie Rasmussen, Head of Research, iSchool, University of British

Columbia, CanadaMichael Seadle, Dean, iSchool, Humboldt University, Berlin, GermanyFabio Crestani, Deptartment of Computer Science, University ofLugano, Switzerland Schubert Foo, Associate Dean, College of Arts and Social Sciences,Nanyang Technological University, SingparoreShigeo Sugimoto, GSLIS, University of Tsukuba, Japan


29

Foundations of the Information SciencesSeries Editors: David Bawden and Lyn Robinson,both at City University London, UK and JonathanFurner, UCLA, USAThis series provides a set of advanced textbooks that cover allaspects of the information sciences. Each book is rooted in theresearch literature of LIS and related areas, gives clearlystructured introductions to important topics within theinformation sciences and will bring the reader to a fullunderstanding of the latest state of research and practice in itstopic. Future volumes will feature topics including search,collection disciplines, digital culture and informationarchitecture.

Introduction to InformationScienceDavid Bawden and Lyn Robinson

This landmark textbook takes a whole subject approach toinformation science as a discipline. Introduced by leadinginternational scholars and offering a global perspective on thediscipline, this is designed to be the standard text for studentsworldwide. The authors' expert narrative guides you through eachof the essential building blocks of information science offering aconcise introduction and expertly chosen further reading andresources.Contents: Foreword 1. Information science and 21st century information pratices:creatively engaging with information - Theresa Dirndorfer Anderson Foreword 2.The emerging discipline of information - Andrew Dillon Foreword 3. The scope ofinformation science - Jonathan Furner Foreword 4. A fascinating field and apragmatic enterpirse - Birger Hjorland Foreword 5. A slippery and ubiquitousconcept - Fidelia Ibekwe-SanJuan Foreword 6. The future of information science -Maja Zumer 1. What is information science? Disciplines and professions 2. Historyof information: the story of documents 3. Philosophies and paradigms ofinformation science 4. Basic concepts of information science 5. Domain analysis6. Information organization 7. Information technologies: creation, disseminationand retrieval 8. Infometrics 9. Information behaviour 10. Communicatinginformation: changing contexts 11. Information society 12. Informationmanagement and policy 13. Digital literacy 14. Information science research: whatand how? 15. The future of the information sciences.Readership: This book will be essential reading for students of informationscience, information and knowledge management, librarianship, archives andrecords management worldwide. Students of other information-related disciplinessuch as museum studies, publishing, and information systems and practitioners inall of these disciplines.

2012384pp | £49.95

Paperback:9781856048101

“I believe this book is the best introduction toinformation science available at present. It tacklesboth the philosophical basis and the most importantbranches, and it is based on solid knowledge aboutthe contemporary literature of the field. If studentshave the knowledge provided by this introduction,this would be a fine basis on which to go further withspecific problems.” - Birger Hjørland, Royal School of Library andInformation Science, Copenhagen

Information Resource DescriptionCreating and managing metadataPhilip Hider

2012288pp | £49.95

Paperback:9781856046671

Philip Hider’s book takes a uniquely wide andintegrative approach, combining basic principlesand well-chosen examples to give an admirablyclear insight into the subject.” - David Bawden, City University London

Understanding HealthcareInformation Lyn Robinson

2010256pp | £49.95

Paperback:9781856046626

E-book:9781856049993

“This is highly recommended for any academic ormedical library. Librarians will also find this book tobe a scholarly addition to their professionalcollections.”- Collection Building

Introduction to InformationBehaviourNigel FordThis landmark textbook is the essential resourcefor students, academics and researchers globallyexploring information behaviour, users andinformation literacy. Drawing on internationalresearch, practice and theory across sectors thisprovides the authoritative overview of theinformation behaviour field today. The innovativetextbook approach uses an integrated and

integrating conceptual model to underpin the entire book, whichstarts with great simplicity and builds logically and clearlythroughout the book. Practitioner-specific content is woven inthroughout, alongside reflective activities, contributing to a holisticapproach to the subject.Readership: Students on LIS courses as well as related social sciences coursesand LIS professionals grappling with user issues in their day-to-day work.

May 2014224pp | £49.95

Paperback:9781856048507

FORTHCOMING IN 2014

How to do Information StudiesJonathan FurnerHow to do Information Studies takes an innovativeapproach in mapping the terrain of informationstudies (IS) and guides the reader through thevarious aspects of the process of knowledgeproduction in IS. The book is theoretical in thesense that its subject matter includes theoryconstruction: but its goal is an entirely practicalone - to give readers a sense of the breadth anddepth of IS by presenting, and assessing the utility

of, multiple ways of doing it.The book is divided into four parts, each chapter of which covers adiscrete set of scholarly practices. Part I (‘Inquiring’) focuses onfundamental epistemic and interrogative practices, and providesguidance in the craft of critical reading of the IS literature, as ameans both of acquiring knowledge and of formulating researchquestions. Part II (‘Interpreting’) considers the roles in knowledgeproduction of empirical observation and rational argument, beforetreating separately practices of representation, classification,quantification, explanation, and interpretation in IS. Part III(‘Intervening”) shows how the results of these interpretativeactivities may be applied in the design and evaluation of services,systems, policies, and morals. Part IV (‘nforming’) focuses on thecraft of scholarly writing in IS, with special emphasis on the genreof the journal article.Contents: Introduction PART I: INQUIRING 1. Believing 2. Investigating 3.Reading PART II: INTERPRETING 4. Perceiving 5. Reasoning 6. Representing7. Classifying 8. Counting 9. Explaining 10. Understanding PART III:INTERVENING 11. Designing 12. Evaluating 13. Policymaking 14. EmancipatingPART IV: INFORMING 15. Writing. Readership: Teachers and learners in information studies, library and informationscience, archival studies, science and technology studies, digital humanities, andrelated fields.

March 2015224pp | £49.95

Paperback:9781783300136

FORTHCOMING IN 2015


30

Library and Information ScienceA Guide to Key Literature and Sources Michael BemisThis unique annotated bibliography is a complete,up-to-date guide to sources of information onlibrary and information science, covering recentbooks, monographs, periodicals and websites, andselected works of historical importance. Far fromjust compiling a simple list of sources, Bemis digsdeeper, examining the strengths and weaknesses ofkey works. A boon to researchers and practitionersalike, this bibliography:

• Includes coverage of subjects as diverse and vital as the historyof librarianship, its development as a profession, the ethics ofinformation science, cataloguing, reference work, and libraryarchitecture

• Encompasses encyclopedias, dictionaries, directories,photographic surveys, statistical publications, and numerouselectronic sources, all categorized by subject

• Offers appendixes detailing leading professional organizationsand publishers of library and information science literature.

Contents: 1. Administration and management 2. Architecture 3. Associations 4. Awards and recognition 5. Biography, autobiography, and memoir 6. Careersand employment 7. Cataloguing and classification 8. Censorship and intellectualfreedom 9. Collection management 10. Education and professional development11. Epistemology and philosophy 12. Ethics 13. Funding and finance 14. Humor15. Information literacy and bibliographic instruction 16. Information technology17. Interlibrary loan and document delivery 18. International librarianship 19. Law20. Libraries, general 21. Libraries, history of 22. Library science, general 23. library science, history of 24. Marketing, public relations, and advocacy 25. Miscellaneous 26. Patron services 27. Philanthropy 28. Popular culture 29. Programming 30. Quotations 31. Reader’s advisory 32. Reading advocacy,instruction, and promotion 33. Reference work 34. Research 35. Serials 36. Special, academic, and school libraries and librarians 37. Statistics 38.Vendors and suppliers 39. Writing and publishing.Readership: LIS scholars, students, and anyone working in the field.

FORTHCOMING IN 2014

January 2014256pp | £49.95

Paperback:9781783300020

Sustainability of DigitalInformationG G Chowdhury, Northumbria University, UKThis landmark text represents the first attempt todiscuss the sustainable development of digitalinformation in three key aspects: economic, socialand environmental sustainability. Taking as itsstarting point the premise that digital informationsystems and services form the backbone of aknowledge society and digital economy, this bookexplores the challenges of ensuring sustainability

of information in an evolving digital world. Chowdhury addressesthe key factors and policies influencing digital informationsustainability and presents a new balanced model of sustainabilityfor digital information systems and services. Illustrated with casestudies and informed by the latest research and policies, thiscutting-edge text is a must-read for anyone concerned with thefuture of the information profession. Contents: 1. Sustainability of information: an outline 2. Sustainability basics 3. The three dimensions of sustainability 4. Economic sustainability of information5. Environmental sustainability of information 6. Social sustainability of information7. Printed vs. digital content sustainability issues 8. OA models and sustainability ofinformation 9. Green information services: a conceptual model 10. Informationretrieval and sustainability issues 11. Sustainability of information models.Readership: Those involved in setting policy and direction for informationinstitutions, digital library managers and developers, researchers and students onLIS and digital information courses.

May 2014256pp | £59.95

Paperback:9781856049566

FORTHCOMING IN 2014

2009416pp | £59.95

Hardback:9781856046930

E-book:9781856049986

Information Science in TransitionEdited by Alan Gilchrist

2008240pp | £54.95

Hardback:9781856046510

E-book:9781856047999

Digital ConsumersRe-shaping the Information ProfessionEdited by David Nicholas and Ian Rowlands

2001192pp | £54.95

Paperback:9781856043731

The Wired WorldAn Introduction to the Theory and Practiceof the Information SocietyJames Dearnley and John Feather

Also of interestDigital Information 45Digital Libraries and Information Access 18Exploring Digital Libraries 16Fundamentals of Collection Development andManagement 3Information Ethics26Information Governance and Assurance 26Innovations in Information Retrieval 26Interactive Information Seeking Behaviour andRetrieval 27Introduction to Digital Libraries 18An Introduction to Library and Information Work 8Introduction to Modern Information Retrieval 27Is Digital Different? 17Librarianship 8Management Basics for InformationProfessionals 32Research Methods in Information 51Reference and Information Services 48




31

KNOWLEDGE & INFORMATIONMANAGEMENT

LIBRARY DESIGN

Information ManagementSolutionsCommunications and Collaboration in a Web2.0 WorldEdited by Elizabeth Lomas, NorthumbriaUniversity, UKThe majority of organizational information is nowcreated and carried as communications (email,instant messaging, Facebook etc). Thesecommunications may be inside an organization'snetworks or externally on hosted social networks.

This book confronts the difficult reality of the information world wenow need to work with and manage. It investigates why this is thecase and then puts in place the management structures andsolutions to deal with this situation. Contents: PART 1: The roles and place of communication 1. The development ofcommunication and narrative - Ron Donaldson 2. Communication factors andchoices - Matthew Brown 3. Culture and communication - Gillian Oliver 4. Rapportmanagement - Derek Wallace 5. Emotion - Raija Holonon PART 2: Businessstrategy and communication interfaces 6. Electronic collaboration, from web 1.0 toemail - Elizabeth Lomas 7. Dynamic applications and automation - Jon Shepherdand Deidre Sharpe 8. Design and interaction - Julie Fairless 9. Underpinning theknowledge focused enterprise - John James O’Brien 10. Information architecture -Martin Sanderson and John Davis 11. A complexity approach to informationarchitecture - Osemeke Mosindi PART 3: Communication management 12.Organisational informatics: information and records management toolkits forstakeholder communication - Sarah Demb and Claire Sussums 13. Classificationand search - Paul Dodgson 14. Retention and ‘Big Buckets’ - Chris Campbell 15.Risk and opportunity - Samantha Mansfield 16. Access and security - Sonja Gabriel17. Digital preservation - David Bowen 18. The psychology of records andinformation management - Michael Levey Appendices: Information architecture toolkit A. Sample communication policies B. Sample checklist C. Sample measures.Readership: This multi-authored work provides a practical and internationalperspective focusing on the information management of communications, and isessential reading for records managers, archivists, information mangers, ICTprofessionals, trainers and business managers working within organisation of allsizes. It will also be of use to the research community.

May 2014224pp | £49.95

Paperback:9781856047180

FORTHCOMING IN 2014

Knowledge ManagementAn IntroductionKevin C Desouza and Scott Paquette

2011370pp | £49.95

Paperback:9781856047357

“The book can be recommended to any student oflibrary/information science or of informationmanagement. Indeed for any interested person witha library/information perspective, it would be areliable introduction to a subject that retains itsimportance.” - Journal of Documentation

2006288pp | £54.95

Paperback:9781856045834

Competing with KnowledgeThe Information Professional in theKnowledge Management AgeAngela Abell and Nigel Oxbrow

2008224pp | £54.95

Hardback:9781856046503

E-book:9781856049023

Better by DesignAn Introduction to Planning and Designing aNew Library BuildingAyub Khan

Also of interestInformation Resource Description 37Records and Information Management 46

Better Library and Learning SpaceProjects, Trends, IdeasEdited by Les Watson

Each chapter in this cutting-edge text addressesthis critical question, capturing the insights and

practical ideas of leading international librarians, educators anddesigners to offer you a 'creative resource bank' that will help totransform your library and learning spaces. This is an innovativeand practical toolkit introducing concepts, drawing togetheropinions and encouraging new ways of thinking about learningspaces in the future. It explores topics that include: the threat ofchange, including new models of learning and the revolution intechnology; the role of the library, looking at new sustainable andcreative library models; and, the power of space, exploring itseffects on identity, psychology and behaviour. Contents: 1. UK projects and trends - Les Watson and Jan Howden 2. USAprojects and trends - Matthew Simon 3. China projects and trends - HughAnderson 4. Hong Kong projects and trends - Professor Bob Fox and PeterSidorko 5. Europe projects and trends - Joyce Sternheim and Rob Bruijnzeels6. Australasia projects and trends - Professor Roland Sussex, Professor PeterTregloan and Professor Philip Long 7. Library Space and Technology - LesWatson 8. Libraries information and Learning - Les Watson and Jan Howden9. Key ideas on space - Les Watson 10. Thinking it through - Les Watson11. Beyond space: access is all - or is It? - Professor David Baker 12. Thinkinginside the box - Colin Allan 13. Nothing has changed/everything has changed - theenduring aspects of learning - Hugh Anderson 14. Books, nooks and MOOCS - JoDane 15. The researcher’s view: context is critical - Professor Sheila Corrall andDr. Ray Lester 16. Libraries in the networked society: evolution, revolution,extinction? - Chris Batt OBE 17. Libraries at the heart of campus life - GrahamBulpitt 18. The library has left the building - Joyce Sternheim and Rob Bruijnzeels19. Beyond analogue: the learning studio as media-age library - Dr. Kyle Dickson20. 3-D libraries for 3-D smarting - Jef Staes 21. Learning landscapes, the libraryand the University of Lincoln: efficiency, effectiveness, expression andexperimentation - Professor Mike Neary and Sam Williams22. Viral design: learners building better environments together - Professor StephenHeppell 23. The interior designer’s view - Val Clugston 24. Furniture fit to thefuture - Paul White 25. Conclusions - Les Watson.Readership: This is a must-have text for those involved in designing anddeveloping library and learning spaces, from library and university management todesigners and architects. It's also a useful guide for students taking courses inlibrary and information science to get to grips with the importance of library design.

NEW

October 2013304pp | £49.95

Paperback:9781856047630

2005200pp | £44.95

Paperback:9781856045582

E-book:9781856047913

Setting Up a Library andInformation Service from ScratchSheila Pantry and Peter Griffiths

“…an invaluable and seminal contribution to thefield of Library Science and is highly recommendedfor professional and academic library referencecollections and supplemental reading lists.”- Midwest Book Review


32

LIBRARY MANAGEMENT

Management Basics forInformation ProfessionalsG Edward Evans and Camila A AlireCompletely revised and expanded to reflect therapidly changing sphere of information services,this comprehensive introduction to themanagement of libraries builds the basic skillsgood library managers must exercise. The authorsoffer an authoritative approach on the fundamentalconcepts of management while recognizing thediverse needs of different operating environments.

Drawing from examples of successful leadership techniques from avariety of services - archives, information brokers, libraries,records managements and more, this book demonstrates the mosteffective ways to plan, delegate, make decisions, communicate, andlead a team. Equal emphasis is placed on personal, fiscal, andtechnological issues, as well as a look at what the future may holdfor incoming managers. Contents: PART 1: MANAGERIAL ENVIRONMENT 1. Introduction 2. Operatingenvironment 3. Legal issues and library management PART 2: MANAGERIALSKILL SETS 4. The planning process 5. Power, Accountability, and responsibility6. Delegating 7. Decision making 8. Communicating 9. Changing and innovating10. Assessment, quality control, and operations 11. Marketing PART 3:MANAGING PEOPLE 12. Motivating 13. Leading 14. Building teams 15. Addressing diversity 16. Staffing PART 4: MANAGING THINGS 17. Managingmoney 18. Managing technology 19. Managing and planning physical facilitiesPART 5: MANAGING YOURSELF AND YOUR CAREER 20. Ethics 21. Planningyour career.Readership: LIS educators, new and experienced librarians in managementpositions, students, and anyone wishing to acquire a sound knowledge of both thetheory and practice of management within the changing information workforce.

NEW

2013576pp | £49.95

Paperback:9781856049542

3RD EDITION

Library Management in DisruptiveTimesSkills and Knowledge for an UncertainFutureEdited by Steve O’Connor, InformationExponentials, AustraliaThis edited volume brings together chapters fromexpert professional library leaders and educatorsacross the globe to deliver a balanced view of thefuture of the profession. Drawing on a wide rangeof experience, they respond to the challenge of the

current operating environment and look to the future to identify thekey skills and attitudes needed by the library leaders of today andtomorrow. Key topics covered include

• Library management as a professional topic: from journals to thereal world

• Library management needs in differing settings • Managing libraries financially in stringent times • Innovative thinking in the management of modern academic

libraries • The skill needs of a major ARL library • An outside perspective on library management • Reflecting on the old in the new and finding new ways through ¬• Skills provision for future library leaders and the role of Library

Associations• Developing management skills on the job • The essential skills for the emerging library manager.

Readership: All library and information professionals who work with research staffand students.

November 2014224pp | £54.95

Paperback:9781783300211

FORTHCOMING IN 2014

Effective Skills for the ModernPublic Library ManagerNick Stopforth, Doncaster Libraries, UKThis essential guide to public library managementwill inspire and motivate managers to be confidentand resilient in times of challenge, whilstmaintaining a forward-thinking and quality-basedethos.Effective Skills for the Modern Public LibraryManager will be a futureproof guide for managersnavigating the ever-changing landscape of the

public library environment, providing the tools, projections andreflections to enable managers who will be the leaders of libraryservices in future to maintain core values intrinsic to public libraryservices whilst managing to redefine the landscape, rather than beredefined by it. The book will give managers insights in to new territories and newproblems, establishing a toolbox with which to be more prepared,more consistent with international practices which have been seento work and, when presented together, provide a fresh and cohesiveperspective on how the public library may operate successfullyamid economic, technological and political change.Contents: 1. Introduction 2. Leadership 3. Establishing a definitive evidence basefor your 4. Establishing a responsive and data-driven marketing programme 5.New entrepreneurialism 6. Managing digital media 6. Managing the modernprofessional skills 7. Embedding excellent community integration 8. A modernapproach to content and collection development 9. Redefining the library spacewhilst preserving the library space 10. Future-proofing the service 11. Conclusion.Readership: Public library managers, those looking to move into public librarymanagement and LIS students.

November 2014220pp | £54.95

Paperback:9781783300143

FORTHCOMING IN 2014

Reflecting on the Future ofAcademic and Public LibrariesEdited by Peter Hernon and Joseph R Matthews

In this systematic attempt to speak to academicand public librarians about the future of library

services, Hernon and Matthews invite a raft of contributors to stepback and envision the type of future library that will generateexcitement and enthusiasm among users and stakeholders. Anyoneinterested in the future of libraries, especially library managers, willbe engaged and stimulated as the contributors:

• Examine the current state of the library, summarizing existingliterature on the topic to sketch in historical background

• Project into the future, using SWOT analysis, environmentalscans, and other techniques to posit how library infrastructure(such as staff, collections, technology, and facilities) can adaptin the decades ahead

• Construct potential scenarios that library leaders can use toforge paths for their own institutions.

The collection of knowledge and practical wisdom in this book willhelp academic and public libraries find ways to honour theirmissions while planning for the broader institutional changesalready underway. Contents: 1. Change - major to minor 2. Building a path to the future 3. Transforming the future 4. Related literature 5. Future views of academiclibraries 6. Perspectives on trends and scenarios: Academic libraries 7. Futureviews of public libraries 8. Perspectives on trends and scenarios: Public libraries9. Preparing for the future: Some final thoughts Appendix A: The Use of Scenariosin the Pierce County Library System Appendix B: The Anythink Revolution.Readership: Library managers, academic and public librarians, LIS students andacademics and anyone interested in the future of libraries.

NEW

2013248pp | £49.95

Paperback:9781856049481

“This book is a great resource for library managersand for students of librarianship.” - eLucidate


33

Collaboration in Libraries andLearning EnvironmentsEdited by Maxine Melling andMargaret Weaver

The changing environment in higher educationrequires different approaches to be taken to theprovision of professional support services. Thismay result in the development of outsourcedshared services, the convergence of many different

student-facing services or the development of more activecollaborative networks. This collection of essays considers the changing context and broadprinciples affecting the ways in which we need to manage andprovide services and offers case studies of changes that havealready taken place. This book recognizes and uncovers theinnovations that leaders and practitioners are implementing totransform and develop the provision of sustainable and creativesupport services. Such innovations are resulting in diverse modelsof service delivery and the development of more activecollaborative networks and commercial partnerships. The essaysare drawn from a broad spectrum of professionals working insideand outside library and information services as well as thoseresponsible for leading multiply converged or joint service teams.Contents: 1. The changing higher education context - Rebecca Davies2. Connecting with the student perspective - Craig Gaskell 3. Working withprofessional associations - Andrew West and Raegan Hiles 4. Culture, values andchange: observations from three consortia in Canada - Michael Ridley 5. Managingcomplex change collaboratively - Margaret Weaver 6. Leadership skills forcollaboration: future needs and challenges - Sue Roberts and Rachel Esson7. Knowing me...knowing you: the role of technology in enabling collaboration -Graham Stone and Dave Pattern 8. Space: changing the boundaries - Liz Jolly9. Collaborative service provision through super-convergence - Maxine Melling 10. Joint-use libraries and transformational change - Ruth Kifer.

2012224pp | 49.95

Paperback:9781856048583

E-book:9781856049511

“a strongly recommended read for library sciencecollections, not to be missed.” - Midwest Book Review

Emergency Planning andResponse for Libraries, Archivesand MuseumsEmma Dadson

Are you prepared? Whether you work with a special collection in a local archive ormuseum, in a large national library or managing records for theNHS, an emergency plan is critical to your organisation's future.Dadson draws on a decade of experience and award-winningtraining in this essential practical toolkit, enabling you to respondquickly and effectively to flood, fire and other emergencies. Expert advice is interwoven with cross-sectoral and internationalcase studies drawn from high profile and smaller and medium sizedorganisations offering a breadth of relevant experience and advice.Regardless of your time or cost constraints this text will outlineexactly how to minimise risk, tackle real emergencies and ensurebusiness continuity.Contents: 1. Introduction 2. Case studies 3. Roles and responsibilities 4. Incidentcontrol 5. Planning the recovery operation 6. Collections salvage 7.Supplementary control 8. Dealing with the building 9. Business continuity 10. Ensuring the plans efficacy 11. Conclusion.Readership: This is the ultimate resource for all those who work with collections inlibraries, archives, museums and historic houses internationally, whether large orsmall. It's also an invaluable tool for those working with records, in councils or withthe NHS. Lastly it offers a concise introduction to emergency planning andresponse for international students of LIS.

2012192pp | £49.95

Paperback:9781856048088

E-book:9781856049078

“The phrase ‘if you only buy one book on thissubject, make sure it is this one’ is all too often over-used these days. However, in the case ofEmergency Planning and Response for Libraries,Archives and Museums, this statement is entirelyjustified. This book is a true pearl. It is aMasterclass that is a standard text in waiting. Thequestion is not whether or not to buy this book butrather how many copies to buy? Should it be one?Or should it be one for each Disaster Box?”- Meic Pierce Owen


www.facetpublishing.co.uk Facet e-books

A selection of our titles are available as e-books. Visit www.facetpublishing.co.uk/ebooks for a full listing.


34

Also of interestBeing an Information Innovator 8Leading and Managing Archives and RecordsPrograms 6Management Skills for Archivists and RecordsManagers 5Setting up a Library and Information Servicesfrom Scratch 31

MARKETING

Marketing Concepts for Librariesand Information ServicesEileen Elliott de Sáez

This fully-updated third edition of the best-sellingtextbook offers information professionals a comprehensivefoundation and structure for effective strategic marketing andshows how they can use this to enable their library to grow, developand find new perspectives. The books introduces practitioners to a wide range of marketingconcepts and techniques suitable for library and informationservices and shows how it is essential for a library to be trulymarket oriented in order to ensure its survival and future prosperity.The third edition is fully updated to encompass recentdevelopments including social media, marketing 3.0, interactivemarketing, values-driven marketing marketing, holistic marketingannd video marketing. The book also includes two completely newchapters on marketing environments and marketing culture. Thebook offers references and lists of further reading to act as a usefulsource of further information. Contents: 1. What is marketing 2. Marketing culture 3. The mission for librariesand information services 4. Corporate identity and corporate image 5. Marketingenvironments in 21st century 6. Market segmentation 7. Marketing mix 8.Marketing communications 9. Public relations for libraries and information services10. Market research 11. Marketing management 12. The marketing audit 13. Themarketing plan 14. And finally 15. Bibliography.Readership: This will be essential reading for library managers and library andinformation professionals who want a comprehensive foundation and structure foreffective strategic marketing, and students of LIS.

FORTHCOMING IN 2014

June 2014240pp | £49.95

Paperback:9781856048705

3RD EDITION

About the second edition:“Overall, this book has much to offer. It is a readabledigest of marketing concepts for informationprofessionals. I would recommend it strongly”– Library Review

The Library in the 21st CenturyPeter Brophy2007

224pp | £54.95Hardback:

9781856046060E-book:

9781856047968

2ND EDITION

2004208pp | £54.95

Paperback:9781856045049

E-book:9781856049221

Project ManagementTools and Techniques for Today's ILSProfessionalBarbara Allan

2002224pp | £54.95

Hardback:9781856044493

Building a Successful Customer-service CultureA Guide for Library and InformationManagersEdited by Maxine Melling and Joyce Little

2008256pp | £74.95

(inc. VAT)Paperback and CD-

ROM:9781856046565

Creating Your Library's BusinessPlanA How To-do-it Manual with Samples on CD-ROMJoy H P Harriman

2008248pp | £59.95

Paperback:9781856046091

E-book:9781856049948

LeadershipThe Challenge for the InformationProfessionSue Roberts and Jennifer Rowley

2006288pp | £49.95

Paperback:9781856045810

E-book:9781856047869

Managing Information Resourcesin LibrariesCollection Management in Theory andPracticePeter Clayton and G E Gorman

2006224pp| £54.95

Paperback:9781856045872

E-book:9781856049894

Supervising and Leading Teams inILSBarbara Allan

2007160pp | £49.95

Paperback:9781856046138

E-book:9781856049917

Managing Stress and Conflict inLibrariesSheila Pantry

2004192pp | £39.95

Paperback:9781856045438

Managing Outsourcing in Libraryand Information ServicesSheila Pantry and Peter Griffiths

2004256pp | £49.95

Paperback:9781856045155

Managing Information ServicesSue Roberts and Jennifer Rowley



35

Marketing with Social MediaA LITA GuideEdited by Beth C Thomsett-Scott, University ofNorth Texas, USAThis step-by-step guide will show you how to usesocial media to promote your library to, and engagein dialogue with, your users and potential users.Marketing with Social Media covers the full range ofsocial media that are available to libraries andbegins with a comprehensive literature review, anoverview and evaluation of popular technologies

and an extensive bibliography. Each subsequent chapter focuseson a different type of social media and is written by an expert withreal-world experience of marketing their library services using thattechnology. The chapters all contain step-by-step instructions,images and case studies to guide you through using eachtechnology to promote your library. Contents: 1. Libraries and marketing with technology - Anita R Dryden 2. Usingfacebook to market libraries - Mindy Tomlin 3. Using wikis to market services andresources - Megan Kocher 4. Using video-sharing sites to market your library -Katie Buehner 5. Outreach and marketing using pinterest - Shae Martinez andJoyce McFadden 6. Marketing libraries with Google+ - Amy West 7. Foursquare: anew marketing tool - Anne Rauh and Carolyn Rauber 8. Using blogs to marketlibrary services and resources - Carrie Moore, Amy Vecchione and Memo Cordova9. QR codes and libraries - Janet Hack and Ilana Kingsley 10. Twitter as amarketing tool for libraries - Laura Carscaddon and Kimberly Chapman.Readership: The book is aimed towards librarians and library administrators andwill also be of interest to LIS students.

December 2013176pp | £49.95

Paperback97818783300013

Marketing Your Library'sElectronic ResourcesA How-to-do-it ManualMarie R Kennedy, Loyola Marymount University,USA and Cheryl M LaGuardia, HarvardUnversity, USA

Marketing Your Library's Electronic Resources provides practicalguidance on creating marketing programmes to allow librarians toget the word out about their e-resources. The book explains howlibraries cannot just rely on discovery systems to make theircustomer aware of their e-resources and that the value of marketingmeans that the library knows its patrons well enough to say, ‘Out ofall of these available resources, it's this one, this is the one youwant.’ Readers will be shown how to develop, implement, and assessmarketing plans, understand marketing terminology and and savetime, effort and money while increasing the use of vital libraryresources and making customers happier and more successful.The book also contains sample marketing plans for examples ofbest practice.Contents: Foreword - John Palfrey PART 1: HOW TO DESIGN YOURMARKETING PLAN 1. Determine the purpose of your marketing plan 2. Fashionyour marketing plan 3. Implement your marketing plan 4. Construct your writtenmarketing plan report 5. Assess your marketing plan 6. Revise and update yourmarketing plan (‘lather, rinse, and repeat’) PART 2: SAMPLE MARKETING PLANREPORTS Example 1. Marketing plan from an all-electronic library Example 2.Marketing plan from a public library, sample 1 Example 3. Marketing plan from apublic library, sample 2 Example 4. Marketing plan from a university library.Readership: Anyone involved in promoting their libraries electronic resources willfind this essential reading, as will LIS students who need to understand the practiceof library marketing.

NEW

2013204pp | £49.95

Paperback:9781856049429

“A useful, engaging, well-written guide that will behelpful to librarians and staff handling marketing andcommunications. Recommended.” – Library Journal

The Library Marketing ToolkitNed Potter

This Toolkit provides you with everything you needto successfully market any library.

As libraries continue to fight for their survival amid growingexpectations, competition from online sources and wavering publicperceptions, effective marketing is increasingly becoming a criticaltool to ensure the continued support of users, stakeholders andsociety as a whole. This unique practical guide offers expertcoverage of every element of library marketing and branding for allsectors including archives and academic, public and speciallibraries, providing innovative and easy-to-implement techniquesand ideas. The book is packed with case studies highlighting best practice andoffering expert advice from thought-leaders including David LeeKing and Alison Circle (US), Terry Kendrick and Rosemary Stamp(UK), Alison Wallbutton (New Zealand) and Rebecca Jones(Canada), plus institutions at the cutting-edge of library marketingincluding the British Library, New York Public Library, the NationalArchive, Cambridge University, JISC, the National Library ofSingapore and the State Library of New South Wales. The book isalso supplemented by a companion website:www.librarymarketingtoolkit.com.Contents: 1. Seven key concepts for marketing libraries 2. Strategic marketing3.The library brand 4. Marketing and the library building 5. An introduction tomarketing online 6. Marketing with social media 7. Marketing with newtechnologies 8. Marketing and people 9.Internal marketing 9. Library advocacy asmarketing 10. Marketing Special Collections and archives.Readership: Anyone involved in promoting their library or information service,whether at an academic, public or special library or in archives or recordsmanagement. It's also a useful guide for LIS students internationally who need tounderstand the practice of library marketing.

2012240pp | £49.95

Paperback:9781856048064

E-book:9781856048897

“...highly recommended for all types of libraries,even those such as departmental libraries that donot have an apparent public face. The chapter oninternal marketing is an eye-opener. The wholebook has a reassuring and inspiring tone: ideas andapproaches outlined in the book appear absolutelyachievable and commonsensical. I suggest that youbuy, borrow or beg a copy today.”- Australian Library Journal

NEW




36

2006240pp | £49.95

Paperback:9781856045483

E-books:9781856049856

Developing Strategic MarketingPlans That Really WorkA Toolkit for Public LibrariesTerry Kendrick

Also of interestThe Cybrarians Web 39Library Videos and Webcasts 43Microblogging and Lifestreaming in Libraries 43A Social Networking Primer for Libraries 43Social Media for Creative Libraries 38

Linked Data for Libraries,Archives and MuseumsHow to Clean, Link and Publish YourMetadataSeth van Hooland, Université libre de Bruxelles,Belgium and Ruben Verborgh, Ghent University,BelgiumThis highly practical handbook teaches you how tounlock the value of your existing metadata throughcleaning, reconciliation, enrichment and linking andhow to streamline the process of new metadatacreation.

Libraries, archives and museums are facing up to the challenge ofproviding access to fast growing collections whilst managing cutsto budgets. Key to this is the creation, linking and publishing ofgood quality metadata as linked data that will allow their collectionsto be discovered, accessed and disseminated in a sustainablemanner. This highly practical handbook teaches you how to unlock the valueof your existing metadata through cleaning, reconciliation,enrichment and linking and how to streamline the process of newmetadata creation. Metadata experts Seth van Hooland and RubenVerborgh introduce the key concepts of metadata standards andLinked Data and how they can be practically applied to existingmetadata, giving readers the tools and understanding to achievemaximum results with limited resources. Readers will learn how tocritically assess and use (semi-)automated methods of managingmetadata through hands-on exercises within the book and on theaccompanying website. Each chapter is built around a case study from institutions aroundthe world, demonstrating how freely available tools are beingsuccessfully used in different metadata contexts. This handbookdelivers the necessary conceptual and practical understanding toempower practitioners to make the right decisions when makingtheir organisations resources accessible on the web. Contents: Introduction: metadata at the crossroads 1. Modelling 2. Cleaning 3.Reconciling 4. Enriching 5. Publishing 6. Conclusions.Readership: Metadata practitioners and researchers within all cultural heritagecontexts, from library cataloguers and archivists to museum curatorial staff. It willalso be of interest to students and academics within information science and digitalhumanities fields. IT managers with responsibility for information systems, as wellas strategy heads and budget holders, at cultural heritage organisations, will findthis a valuable decision-making aid.

May 2014224pp | £49.95

Paperback:9781856049641

FORTHCOMING IN 2014

Facilitating Access to the Web ofDataA Guide for LibrariansDavid Stuart

2011208pp | £49.95

Paperback:9781856047456

E-book:9781856049092

“All in all, Stuart has produced a must-read for anylibrary or information professional (or anyoneworking in the delivery, structuring and organizationof information via the web, which includes a wholehost of other folks). Without getting mired intechnical details, but yet providing enough for theuninitiated to get a "flavour" for what's involved,there is enough here to sink one's teeth into andlinks to other resources for further reading toexpand on the concepts introduced in this work. Ihighly recommend it!” - Chris Mavergames

2003256pp | £54.95

Hardback:9781856044875

Information ArchitectureDesigning Information Environments forPurposeEdited by Alan Gilchrist and Barry Mahon

METADATA




37

Information Resource DescriptionCreating and Managing MetadataPhilip HiderSeries: Foundations of the Information Sciences

Providing effective access to information resources remains acritical role of the information professional in today's digital world.If anything, it has become an even greater challenge, as domainsconverge and the amount of information available continues togrow exponentially. This book provides a systematic overview of the ways in whichinformation resources are being described so as to facilitate theiraccess across a wide range of contexts. The focus is on metadataused in contemporary systems and environments: Who creates it?How is it created? What makes some better than others? How is itshared? Information Resource Description serves as a primer on therewarding field of information organization. It integrates the richtraditions of established fields, such as librarianship and archivalstudies, with emerging ones, such as information architecture andthe semantic web, to produce a commentary on the enduring valueand relevance of indexing and description for those interested inproviding quality information. This commentary is based onfundamental concepts represented by key standards such asFunctional Requirements for Bibliographic Records (FRBR),Resource Description and Access (RDA), and the ResourceDescription Framework (RDF). Contents: 1. Definitions and scope 2. Information resource attributes 3. Tools andsystems 4. Metadata sources 5. Metadata quality 6. Sharing metadata 7. Metadata standards 8. Vocabularies 9. The future of metadata.Readership: LIS students taking information organization courses atundergraduate and postgraduate levels, information professionals wishing tospecialize in the metadata field, and existing metadata specialists who wish toupdate their knowledge.

2012288pp | £49.95

Paperback:9781856046671

“..an excellent introduction both for students and forpractitioners new to the field, and the very readabletext is well supported by numerous examples, andlists of additional reading. A welcome addition to theliterature in this field.” - Vanda Broughton, UCL

Also of interestCatalogue 2.0 9Organizing Information 9

Metadata for Digital CollectionsA How-to-do-it ManualStephen J Miller

2011368pp | £54.95

Paperback:9781856047715

“...an extremely useful book for everyone currentlyor potentially involved in the creation of metadata:those with little to no experience in using non-MARCmetadata, who either need to do so now or whowould simply like to remain current withdevelopments in the field; those who need a ready-reference work for a particular metadata scheme;and students of cataloguing and metadata.” - College & Research Libraries

MUSEUMS & CULTURAL HERITAGE

Organizing ExhibitionsA Handbook for Museums, Libraries andArchivesFreda MatassaThis ground-breaking book is the first to practicalguidance to creating and organizing successfulexhibitions. Drawing on international museum practice butapplicable to any exhibition or display, the booksets out a time-line from the initial idea to the finallegacy. Backed up by advice and guidance and with

a list of resources for those who need in-depth information such asinternational laws and standards applying to museum loans, it hasup-to-date information on new developments such as flexibility inenvironmental conditions and sustainability and lists the top-tentips for exhibition success and the ten biggest mistakes. Written by an international expert and designed for the first-timeexhibition organizer as well as the professional and a key work forcultural management students, this book will become the standardfor exhibition success. Contents: PART 1: EXHIBITION TIMELINE 1. Idea and concept 2. Planning andbudget 3. Organization 4. Transport 5. Installation 6. Openings 7. Maintenanceand programmes 8. Closure and return 9. Touring exhibitions 10. Legacy PART2: INFORMATION 11. Air freight security 12. Claims 13. Commissions 14. Contractors 15. Copyright 16. Customs, import and export 17. Damagereporting 18. Disclaimers 19. Display cases 20. Due diligence 21. Emergencyplan 22. Environment 23. Ethics 24. Hazardous materials 25. Indemnity 26. Insurance 27. Light and lighting 28. Pest management 29. Security 30. Sustainability 31. Unclaimed loans 32. Valuation 33. Visitors with specialneeds.Readership: Librarians, archivists, museum staff, students of museum studies,cultural management and LIS and anyone who needs practical guidance onorganizing exhibitions of any size.

NEW

February 2014256pp | 54.95

Paperback:9781856049450

Museum Collections ManagementA HandbookFreda Matassa

This landmark publication is the first to drawtogether all aspects of museum collectionsmanagement in one handbook. It is designed foranyone with responsibility for a cultural collection

and covers everything a collections manager needs to know. Itdescribes professional practice in managing cultural objects andworks of art, whatever the size and nature of the collection. Contents: PART 1: COLLECTIONS MANAGEMENT: OVERVIEW ANDPRINCIPLES 1. What is collections management? 2. Legal requirements 3. Ethicalconsiderations 4. Practical aspects PART 2: COLLECTIONS MANAGEMENTPROCESSES 5. Documentation 6. Movement 7. Storage 8. Acquisitions 9. Loans10. Exhibitions and displays 11. Access.Readership: Museum professionals, curators of private collections and museumstudies students.

2011272pp | £54.95

Paperback:9781856047012

E-book:9781856048699

“...an excellent up-to-date resource for collectionmanagers and other people working and aspiring towork in the cultural heritage sector. It is a book thatevery museum should have in the office.” - Managing Information


38

Managing and Growing a CulturalHeritage Web PresenceA Strategic GuideMike Ellis

This timely book provides a complete guide for anyinstitution looking to build or maintain a cultural

heritage web presence. Peppered with examples and case studiesof current practice from large and small cultural heritageinstitutions, it advises administrators and website managers on thebest strategic approach, as well as offering hints and tips on bestpractice. Scattered throughout the text can be found references to anaccompanying website to this book. This offers examples,templates and other downloadable information which the reader willbe able to adapt for the needs of their individual organization. Contents: 1. Evaluating what you have now 2. Building a strategic approach 3. Content 4. Marketing 5. Policies and guidelines 6. Traffic and metrics 7. Thesocial web (web 2.0) 8. The website project process 9. Away from the browser 10.Bringing it all together.Readership: This essential book offers valuable, readable and above all practicalguidance on how to make a cultural heritage web presence work, both for smallerinstitutions who are running their website on a shoestring and for larger ones whohave more extensive resources at their command.

2011240pp | £49.95

Paperback:9781856047104

E-book:9781856049153

“...offers sounds advice, tips and practical strategiesthat should prove useful to people in a wide range ofcultural sector roles involved in managing andgrowing web presences.” - Business Archives

Also of interestCommunity Archives 5Digital Humanities in Practice 17Emergency Planning and Response 33Linked Data for Libraries 36Discovering, Retrieving and Managing DigitalCultural Objects 16Preservation Management for Libraries 45Preserving Our Heritage 45

NEW TECHNOLOGIES

Social Media for Creative LibrariesHow to Maximise Impact and ReachPhil BradleyBuilding on his acclaimed work How to Use Web 2.0in Your Library, social media guru Phil Bradleyexplains exactly how libraries can get the most out ofthe gamut of social and real-time media technologiesavailable. The books takes a practical look at theactivities that librarians undertake to see how theycan be better achieved – more quickly, moreefficiently and with more impact – using social mediatools.

Bradley introduces the different types of social media tools andshows you how to choose the ones best suited to your library – andhow to get the best out of them. Offering an accessible starting pointfor people with no prior subject knowledge as well as expert tips formore experienced technology users, this invaluable guide makes thecase for social media technologies and shows how to make themwork for you. Packed with features and accompanied by introductoryvideos on YouTube, this is one book no forward-thinking library canafford to be without.Contents: 1. Introduction to social media 2. Search and social media 3. Guidingtools 4. Teaching and training 5. Sharing content 6. Sharing news 7. Librarypromotion 8. Communication: chat 9. Communication: multimedia 10. Having fun11. The library website 12. Change, challenge and the future.Readership: Library and information professionals across all sectors, learningtechnologists, support staff with a responsibility for social media, those responsiblefor strategic decisions. Also of interest to website authors and students of libraryand information studies.

FORTHCOMING IN 2014

December 2014288pp | £49.95

Paperback:9781856047135

2ND EDITION




39

The Cybrarian's WebAn A-Z Guide to 101 Free Web 2.0 Toolsand Other ResourcesCheryl Ann Peltier-Davis

This is a remarkable field guide to the best of free web 2.0 tools andtheir practical applications in libraries and information centres.Designed for information professionals who want to use the latesttech tools to connect, collaborate, and create, you'll find resourcesto help you:

• Launch a local news and events blog• Build a customised social network• Create a virtual reference desk• Start an e-book lending program• Design flyers, posters and business cards• Host virtual art and photo exhibits• Publicise events and innovations• Survey the library community• Help aspiring authors get published• Produce and stream live video.

You will discover dozens of lesser-known resources and learnexciting new ways to use many of the most popular sites and tools.The book is supported by a website which lists URLs to all the toolsand other resources covered in this book and provides summariesof new sites and resources.Readership: Librarians, information professionals and LIS students.

2012512pp | £49.95

Paperback:9781856048293

“This book belongs on every library innovator'sbookshelf. This isn't just for the techies and, indeed,it would be a shame to limit its use to techies. Web2.0 is first and foremost about the end-userexperience and, so, for every reference librarian,trainer, director, web content writer, blogger andlibrary leader, review the opportunities in this guideas part of your strategic planning process. You'll beglad you did!” - Stephen Abram

Access and Identity Managementfor LibrariesControlling Access to Online InformationMasha Garibyan, University of Worcester, UK,Simon McLeish, Oxford University, UK andJohn Paschoud, UK Access ManagementFederation for Education and Research

This book provides practical guidance to ensuring that your userscan access and personalise the online resources they are entitledto use with the minimum of fuss. With the rapid increase in the use of electronic resources inlibraries, managing access to online information is an area manylibrarians struggle with. Managers of online information wish toimplement policies about who can access the information andunder what terms and conditions but often they need furtherguidance. Written by experts in the field, this practical book is the first toexplain the principles behind access management, the availabletechnologies and how they work. This includes an overview offederated access management technologies, such as Shibboleth,that have gained increasing international recognition in recentyears. This book provides detailed case studies describing howaccess management is being implemented at organizational andnational levels in the UK, USA and Europe, and gives a practicalguide to the resources available to help plan, implement andoperate access management in libraries. Contents: Foreword - Clifford Lynch 1. What is access management, and why dolibraries do it? 2. Electronic resources: public and not so public 3. Principles anddefinitions of identity and access management 4. Current access managementtechnologies 5. Authentication technologies 6. Authorization based on physicallocation: how does the internet know where I am? 7. Authorization based on useridentity or affiliation with a library: who you are? or what you do? 8. Federatedaccess: history, current position and future developments 9. Proprietary accessmanagement and identity management products and services 10. Internet accessprovided by (or in) libraries 11. Library statistics 12. Business cases for librariesAppendix 1. Case studies Appendix 2. A White Paper on Authentication andAccess Management Issues in Cross-organizational Use of Networked InformationResources.Readership: All who need to understand the principles behind accessmanagement or implement a working system in their library.

NEW

November 2013272pp | £49.95

Paperback:9781856045889

“...very useful to librarians, publishers andinformation technologists trying to gain insight intothe complexities surrounding access to licensednetworked information resources in settings such asuniversities or public libraries.”- Clifford Lynch

Building the Digital InfrastructureStrategies for Supporting Education andResearchEdited by Neil Jacobs, Matthew Davey andRachel Bruce, all at JISC, UKA cutting-edge analysis of topics such as openaccess and identity management, interoperabilityand shared services business models, and scholarlycommunications and research data managementfrom the groundbreaking Digital Infrastructure teamat JISC. The team provide an analysis of where we

are now, looks at future trends, challenges and issues of sustainabilityand explores the strategies and approaches that are evolving to dealwith the new environment. An effective digital infrastructure allows forthe appropriate creation, management and exploitation of informationresources and services to enable effective and high quality researchand education. The focus is on supporting innovative and effectiveresearch and learning through the development and implementationof a digital infrastructure for higher education. The experience andknowledge base of JISC's Digital Infrastructure team is placed in awider context to enable practitioners, service planners and users aliketo easily apply the lessons. Readership: Academics, researchers and students of LIS and related disciplinesincluding publishing and practitioners involved in the digital infrastructure includingstaff, librarians, archivists and records managers.

December 2014224pp | £49.95

Paperback:9781856048569

FORTHCOMING IN 2014




40

Digital Asset Management inTheory and PracticeMark Hedges, Tobias Blanke and RichardGartner, King’s College London, UKThis practical handbook provides informationprofessionals with everything they need to know toeffectively manage digital content and information.The book addresses digital asset management (DAM)from a practitioner's point of view but also introducesreaders to the theoretical background to the subject.It will thus equip readers with a range of essentialstrategic, technical and practical skills required to

direct digital asset management activities within their area ofbusiness, while also providing them a well-rounded and criticalunderstanding of the issues across domains. Digital AssetManagement in Theory and Practice includes an evolving case studythat serves to illustrate the topics and issues addressed in eachchapter, as well as a sequence of practical exercises using freelyavailable DAM software. Contents: 1. Architecture and users 2. Digital content and assets 3. Metadata andknowledge organisation 4. DAM systems for enterprise 5. Specifying a DAMSystem 6. Procuring a DAM system 7. Implementation of DAM system 8.Distributed DAM and interoperability 9. DAM for research.Readership: Information professionals who work (or aim to work) in the digitalcontent industries and managers of digital assets of various forms. Cultural andmemory institutions, digital archives, and any areas of science, government andbusiness organisation where there is a need to curate digital assets. Studentstaking LIS graduate courses worldwide.

August 2014224pp | £49.95

Paperback:9781856049351

FORTHCOMING IN 2014

Getting Started with CloudComputingEdited by Edward M Corrado and Heather LeaMoulaison

In this timely book, leading Library and InformationTechnology Association experts demystify language, deflate hypeand provide library-specific examples of real-world success thatyou can emulate to guarantee efficiency and savings. Among othervaluable features, it will help you:

• select data access and file sharing services; • build digital repositories;• utilize other cloud computing applications in your library.

Working together with this one-stop guide for implementing cloudcomputing, you and the cloud can save time and money, and buildthe information destination your users will love.Readership: Information professionals working in libraries, archives and museumswho want to get to grips with cloud computing concepts and implement practicaltools. It also provides an up-to-date introduction for LIS students and academics.

2011232pp | £49.95

Paperback:9781856048071

“Timely and essential reading for libraryadministrators and information technologists, thisconcise and comprehensive work will help themposition their libraries as web destinations.” - Public Libraries

Using Mobile Technology toDeliver Library ServicesA HandbookAndrew Walsh

As mobile devices proliferate and the services andapps available increase exponentially, the average person expectsinformation to be delivered to their mobile with minimum fuss andeffort. Adapting to this new environment as an information serviceis crucial for survival but also offers myriad opportunities forimprovement and promotion, providing a direct route to the user. Packed with easy-to-implement ideas, practical examples andinternational case studies, this title provides you with the ultimatetoolkit, exploring ideas as simple as renewals and reminders to themore complex such as access to e-books and virtual worlds. Easy-to-follow coverage of the background and context to mobiledelivery will enable you to fully understand the challenges andembrace the opportunities, getting to grips with critical issues suchas what sort of services users really want.Contents: 1. What mobile services do students want? 2. Modelling mobileinformation literacy 3. The mobile librarian 4. Texting in libraries 5. Apps vs mobilewebsites 6. Linking physical and virtual worlds via mobile devices 7. Mobiles inteaching 8. E-books for mobiles 9. So what now?Readership: All information professionals who want to get to grips with or improvetheir use of mobile services, museum staff, LIS students and academics.

2012160pp | £49.95

Paperback:9781856048095

E-book:9781856048996

“a great starting point for anyone interested in usingmobile technologies to deliver library services butnot sure where to start. It's easy to read, thelanguage used is jargon free, and the opportunitiesand challenges are fully explained. - Refer

2008256pp | £54.95

Hardback:9781856046473

E-book:9781856047883

Access, Delivery, PerformanceThe Future of Libraries without WallsEdited by Jillian R Griffiths and Jenny Craven

2004288pp | £59.95

Hardback:9781856045117

E-book:9781856047876

Libraries Without Walls 5The Distributed Delivery of Library andInformation ServicesEdited by Peter Brophy, Shelagh Fisher andJenny Craven

2006256pp | £59.95

Hardback:9781856045766

E-book:9781856048026

Libraries Without Walls 6Evaluating the Distributed Delivery of LibraryServicesEdited by Peter Brophy, Jenny Craven andMargaret Markland

2008264pp | £59.95

Hardback:9781856046237

E-book:9781856047920

Libraries without Walls 7Exploring Anytime, Anywhere Delivery ofLibrary ServicesEdited by Peter Brophy, Jenny Craven andMargaret Markland

2009192pp | £54.95

Hardback:9781856046343

E-book:9781856048712

Making the Most of RFID inLibrariesMartin Palmer




41

M-Libraries 4From Margin to Mainstream - MobileTechnologies Transforming Lives andLibrariesEdited by Mohamed Ally, Athabasca University,Canada and Gill Needham, Open University, UKThis brand new edition of the highly successful M-Libraries series draws together cutting-edgeinternational contributions from the leadingauthorities in the field. Based on the proceedingsof the Fourth International M-Libraries Conference

held in Milton Keynes in 2012 it explores the variety of work thatlibraries are doing across the world to deliver resources to usersvia mobile and hand-held devices. The main strands of discussion include:

• Imagination - looking at the future of m-libraries • Transformation - focusing on the transformation of services,

learners or institutions through the introduction of mobiletechnologies

• Inspiration - focusing on mobile innovation• Implementation - case studies of successful implementation of

mobile services• Collaboration - a discussion of mobile strategy and ideas.

Contents: Foreword - Char Booth Introduction - Mohamed Ally PART 1:TRANSFORMATION 1. Cost-effective content alert system using SMS: a casestudy at Bundelkhand University Library, Jhansi - Sridevi Jetty, Maneesh KumarBajpai and John Paul Anbu K 2. From aspiration to innovation: the Live Labconcept at the University of Glasgow Library - Rosemary Stenson, Wendy Walker,Kay Munro and Karen Stevenson 3. Mobilizing academic content online:challenges and rewards - Keren Mills and Hassan Sheikh 4. Using iPads for aroving enquiry service: a case study on lessons learned - Rowan Williamson 5.BYOD! We don’t think so - Steve Bowman 6. Bridge over troubled waters: QRcoding the collection for student satisfaction - Neil Ford 7. If you tweet will theyfollow? Promoting library resources and services to a mobile audience throughsocial media - David Honeybone 8. Transforming the service: supporting mobiledevices with minimal budget and time - Georgina Parsons PART 2: INSPIRATION9. M-education reaching the unreached: a Government of India initiative - ParveenBabbar and Seema Chandhok 10. Widening access and stimulating innovationthrough mobile health applications - Bob Gann 11. An education in privacy: bestpractices for academic libraries in the age of social media - Kate Cushon 12. QRcodes as teaching tools - Keiso Katsura 13. Making sure to remember what wealready know: ensuring e-reading innovation works - Anne Hewling 14. Textreference service: ideas for best practices - Lili Luo 15. M-libraries on the hypecycle: where are we? - Jo Alcock and Pete Dalton 16. Responsive web design foryour library website - Matt Borg PART 3: IMPLEMENTATION 17. A new method oftraining users: Polimedia video for iOS and Android devices - Angels Carles-Pomar,Ana Castellano and Fernando Guerrero Rebollo 18. Mobile phone technology inacademic library services: a public university students’ perceptions and paradigm -Md. Anwarul Islam 19. Moving beyond the counter: mobile library support and theuse of tablet PCs at Leeds University Library - Peter Kilroy 20. Creating auniversity-wide mobile app: the mStir experience - Andrew Wilson 21. Use ofmobile phones for library services: the experience of Hezekiah Oluwasanmi Library,Obafemi Awolowo University, Ile Ife, Nigeria - Bukky Olufemi Asubiojo 22. If youbuild it will they come? The importance of collaboration and marketing indeveloping and promoting mobile services - Binky Lush and Emily Rimland 23.Delivering news on mobile: the European Parliament’s m.Library website - CarolineCorneau 24. Searching the Library catalogue through Twitter - Bianca Kramer 25.Mobile devices in medical schools: the WCMC-Q experience - Sa’ad Laws26.Kindles in the library, National University of Ireland Maynooth Kindle Pilot 2011 -Louise Saults Conclusion - Gill Needham.Readership: Information professionals in all sectors and researchers, educators,technical developers, managers and library professionals. It will also be invaluablefor students of library and information science and newcomers to the profession.

NEW

2013224pp | £59.95

Paperback:9781856049443

M-Libraries 3Transforming Libraries with MobileTechnologyEdited by Mohamed Ally and Gill Needham

Contents: Foreword - Stephen Abram Introduction - GillNeedham 1. Education for all with mobile technology: the roleof libraries - Mohamed Ally PART 1: DEVELOPING MOBILESERVICES 2. Preparing for the mobile world: experimentingwith changing technologies and applications for library services

- Colin Bates and Rebecca Carruthers 3. Enhancing open distance learning libraryservices with mobile technologies - Jenny Raubenheimer 4. Use of mobile phonesin the delivery of consumer health information - Vahideh Zarea Gavgani 5.Deploying an e-reader loan service at an online university - Anna Zuñiga-Ruiz andCristina López-Pérez 6. Mobile service providers and library services in a multi-campus library - Ela Volatabu Qica 7. Using mobile technology to deliverinformation in audio format: learning by listening - Margie Wallin, Kate Kelly andAnnika McGinley 8. Sound selection: podcasts prove positive - Daniel McDonaldand Roger Hawcroft PART 2: PEOPLE AND SKILLS 9. Staff preparedness toimplement mobile technologies in libraries - Sarah-Jane Saravani and GabyHaddow 10. Apps and attitudes: towards an understanding of the m-librarian’sprofessional make-up - Kate Davis and Helen Partridge 11. There’s a librarian inmy pocket: mobile information literacy at UTS Library - Sophie McDonald 12.Exploring student engagement with mobile technologies - Julie Cartwright, SallyCummings, Bernadette Royal, Michelle Turner and JoAnne Witt 13. It’s just not thesame: mobile information literacy - Andrew Walsh and Peter Godwin 14. Thestudents have iPods: an opportunity to use iPods as a teaching tool in the library -Iris Ambrose PART 3: FOCUS ON TECHNOLOGY 15. Mobile services of theNational Library of China - Wei Dawei, Xie Qiang and Niu Xianyun 16. India’smobile technology infrastructure to support m-services for education and libraries -Seema Chandhok and Parveen Babbar 17. Use and user context of mobilecomputing: a rapid ethnographic study - Jim Hahn 18. Meeting the needs of libraryusers on the mobile web - Hassan Sheikh and Keren Mills 19. Mobile dynamicdisplay systems for library opening hours - Keiso Katsura 20. Device-independentand user-tailored delivery of mobile library service content - Damien Meere, IvanGanchev, Máirtín Ó Droma, Mícheál Ó hAodha and Stanimir Stojanov 21.Designing effective mobile web presence - Sam Moffatt Conclusion - MohamedAlly.

2012240pp | £59.95

Paperback:9781856047760

E-book:9781856049184

“...a seminal contribution...an essential, corecontribution to Library Science reference collections.- Midwest Book Review

M-Libraries 2A Virtual Library in Everyone's PocketEdited by Mohamed Ally and Gill Needham

“...any public, academic, medical or special librarianwhose users rely on mobile devices will benefit fromlearning about the cutting-edge applicationsexplained here. It is a useful guide for info pros incorporate organisations, policy makers,researchers, developers, publishers and suppliers.” - Information World Review

2010320pp | £59.95

Paperback:9781856046961

E-book:9781856048613






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The TECH SET #11-#20Series Editor: Ellyssa Kroski, New York Law Institute,USATECH SET series editor Ellyssa Kroski brings you the field’shottest tech gurus as they provide practical instructions andadvice on everything from planning and development tomarketing and metrics. Each title in the TECH SET series is aone-stop passport to an emerging technology written by thefield’s hottest gurus. If you’re ready to start creating,collaborating, connecting and communicating through cutting-edge tools and techniques, you’ll want to get primed by theTECH SET.

Praise for TECH SET #1-#10 (winner of the ALA award for thebest book in library literature):“Arm yourself with the ten volumes of the TECH SET that offerinsights on current thinking and best practice for a wide range oflibrary-related tech trends and you will soon find that you are inpossession of not just ten text books discussing technology inthe library but also the TECH SET’s digital components, makingit your contemporary friend and reliable guide for life.” - Information World Review

The TECH SET #11-#20 | 2012 | 1360pp | £349.50 | Paperback (10 vol. set): 9781856048590

Cloud Computing for Libraries The TECH SET #11 Marshall Breeding, Vanderbilt University, USA

This book equips you with the information andpractical advice needed to evaluate the many

opportunities to take advantage of cloud computing. It featuresapplications that empower you to use technology without theconstraints of a locally supported infrastructure, and more in-depthinformation and examples of how to plunge directly into suitableprojects by taking advantage of free services offered by the topcloud services providers. Examples include using cloud-basedsupplemental storage, Google’s suite of apps, Amazon’s S3 andEC2 services to power your library website, and DuraCloud to hostan online library media collection.

“Provides the practical information and ‘real world’advice required to take full advantage of what cloudcomputing can provide.” - Midwest Book Review

“Any information workers who fancy themselves asworking on the leading edge must surely be able tocreate mobile applications and so should haveaccess to a copy.” – The Electronic Library

2012 136pp | £34.95

Paperback:9781856048477

Building Mobile LibraryApplicationsThe TECH SET #12 Jason A Clark, Montana State University, USA

This complete handbook guides the reader throughthe process of planning, development and launch

of their own mobile library applications. Learn how to develop aniPhone or Android application for your library, how to mobilize yourlibrary’s catalogue, and how to create a mobile website that can beviewed on smartphones. In learning to build and use theseapplications, you can reach your users in locations where theyneed you the most.

2012 136pp | £34.95

Paperback:9781856048453

Location-Aware Services and QRCodes for LibrariesThe TECH SET #13 Joe Murphy

This is the go-to resource for straightforwardinstruction on using Foursquare, Facebook Places, Gowalla, Bizzy,Google Wallet, augmented reality programs, and QR codes in yourlibrary. The book guides you through each step in theimplementation process, giving you the information you need tosuccessfully use location aware technologies in libraryenvironments. It covers how to create a Foursquare campaign anduse it to enhance staff training, use Facebook Places to connectwith patrons, create an augmented reality programme, create a QRcode campaign, create a Gowalla marketing initiative, implement amobile payment service with Google Wallet and Near Fieldcommunication.

2012 136pp | £34.95

Paperback:9781856048460

Drupal in Libraries The TECH SET #14 Ken Varnum, University of Michigan, USA

This book takes you step by step through thedecisions and tasks needed to develop and launch

a Drupal-powered web site and learn the advantages of the opensource approach. The book offers hints and suggestions to workwith your IT department, colleagues and management as youdevelop your technical specifications. The implementation chapterguides you through installing Drupal, adding modules, developingyour own themes (page layouts), and describes librarian-createdmodules that have been shared with the community and can bedownloaded and installed on anyone’s site. You also get advice onmarketing your site, best practices for project management anddevelopment, and measuring the success and impact of the siteonce it launches.

“Ken Varnum has done a remarkable job pullingtogether the basics of the Drupal CMS into areadable, short, yet thorough, book.” - Nina McHale, Arapahoe Library District

“Like the other titles in the TECH SET, Location-Aware Services and QR Codes for Libraries ispacked with all of the information a librarian needsto develop such services.” - Library Review

2012 136pp | £34.95

Paperback:9781856048408

Strategic Planning for SocialMedia in LibrariesThe TECH SET #15Sarah Steiner, Georgia State University, USA

This practical guide provides a scalable, step-by-step plan forcreating and maintaining a successful library social media strategicplan. You’ll find detailed tips and advice on strategizing for socialmedia services in a way that guides employee decision-making,maximizes efficiency, creates positive patron outcomes, protectsagainst legal repercussions, and builds opportunities for flexibility,change, and new social media platform testing. You get all the keyelements to build your strategic plan, including how to segmentyour audience, select a target audience, use focus groups and pollpatrons, conduct a SWOT analysis to provide internal strength andsupport to your plan, and create a mission and vision plan for usingsocial media.

“For the last few years, I’ve noted a shift towardincorporating social media into the mission andstrategic plan of libraries. This title serves as a clear,logical roadmap for getting that done.” - Michael Stephens, San Jose University

2012 136pp | £34.95

Paperback:9781856048415


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Next-Gen Library RedesignThe TECH SET #16 Michael Lascarides, New York Public Library,USA

While technology has changed what we do and how we do it, thelibrary’s mission to provide users with the information they needhas not changed. This concise guide will help you choose andimplement the techniques and best practices used by today’sforward-thinking libraries to create the best possible patronexperiences. You’ll learn website clean-up strategies, how toincorporate social media into your site, how to create and offerinteractive and collaborative subject guides, promote yourlibrarians with public profiles and use crowdsourcing to create acollection with user input. And, to make it easier, you’ll find easy-to-understand explanations for technology buzzwords and acronyms.

2012 136pp | £34.95

Paperback:9781856048491

User Experience (UX) Design forLibrariesThe TECH SET #18 Aaron Schmidt and Amanda Etches

User experience (UX) characterizes how a person feels about usinga product, system or service. UX design incorporates the practicalaspects of utility, ease of use and efficiency to make your webdesign and functionality decisions with patrons in mind. Thisresults in a better design, a more intuitive interface, and a moreenjoyable experience. This book shows you how to get there byproviding hands-on steps and best practices for UX designprinciples, practices, and tools to engage with patrons online andbuild the best web presence for your library. You’ll find out how toconduct a usability test, perform a card sort, make decisions onhow to build the architecture of your site, create personas as acornerstone of your website planning process, create a contentstrategy, and perform an experience-based evaluation of your site.

2012 136pp | £34.95

Paperback:9781856048439

Screencasting for Libraries The TECH SET #17 Greg Notess, Montana State University, USA

This complete how-to guide offers proven tips andtechniques for creating engaging screencasts andpublishing them on the Web. Examples use varioussoftware options such as free web-based programs

like Screenr, Jing, and Screencast-O-Matic as well as commercialsoftware programs Camtasia Studio and Adobe Captivate. GregNotess covers every detail from planning to software andmicrophone selection. He provides step-by-step instructions onmaking a quick screencast for students, making a quick techsupport screencast, creating an individual tutorial with audio,creating a quick demo for email reference and library promotion,and producing a basic database tutorial.

“Greg Notess has done an excellent job of coveringthe subject.”- Paul R Pival, University of Calgary

“The writing style is engaging…The range of topicscovered means that the book will be particularlyuseful for someone wanting a general overview ofweb-based technologies that could be used in alibrary context.” - Library Review

2012 136pp | £34.95

Paperback:9781856048484

IM and SMS Reference Servicesfor Libraries The TECH SET #19 Amanda Bielskas and Kathleen M Dreyer, bothat Columbia University, USA

Users want real-time answers to their reference questions whereverand whenever they are. Increasingly, that means SMS and IMservices. Providing those is easier than you might think! Thismanual offers information on the technological aspects of providingsuch a service, as well as how to create a training programme forlibrarians and how to build an internship programme to expand theservice. The authors walk you through choosing the right software,including setting up a Google Voice account instead of buying amobile phone for your text messaging reference service. It alsocovers how to assess the needs of your library, get staff buy-in toimplement a new programme and change the culture at your library,as well as organize and implement a staff training programme.

“Libraries that have considered incorporating IM ortext services, but have not yet done so, would doespecially well to consult this book.” – Alexa Pearce, New York University

“This book offers a holistic introduction to the toolsavailable and how to utilize them effectively. Theauthors address the topic in an understandable andlogical sequence.”- R Todd Vandembark, University of Utah

2012 136pp | £34.95

Paperback:9781856048446

Semantic Web Technologies andSocial Searching for LibrariansThe TECH SET #20 Robin Fay, University of Georgia, USA andMichael Sauers, Nebraska Library Commission,USA

There are trillions of bytes of information within the web, all of itdriven by behind-the-scenes data. Vast quantities of informationmake it hard to find what’s really important. Here’s a practical guideto the future of web-based technology, especially search. Itprovides the knowledge and skills necessary to implementsemantic web technology. You’ll learn how to start and track trendsusing social media, find hidden content online, and search forreusable online content, crucial skills for those looking to be bettersearchers. The authors explain how to explore data and statisticsthrough WolframAlpha, create searchable metadata in Flickr, andgive meaning to data and information on the web with Google’sRich Snippets. Let Robin Fay and Michael Sauers show you how touse tools that will awe your users with your new searching skills.

2012 136pp | £34.95

Paperback:9781856048422

Microblogging andLifestreaming inLibraries The TECH SET #3Robin M Hastings 2010 136pp | £34.95 Paperback:9781856047234

Library Videos andWebcastsThe TECH SET #4 Thomas Sean CasserleyRobinson2010 136pp | £34.95 Paperback:9781856047241

Technology Trainingin LibrariesThe TECH SET #6 Sarah Houghton-Jan2010 136pp | £34.95Paperback:9781856047265

A Social NetworkingPrimer for LibrariesThe TECH SET #7 Cliff Landis2010 136pp | £34.95Paperback:9781856047272

Library Camps andUnconferencesThe TECH SET #8 Steve Lawson2010 136pp | £34.95 Paperback:9781856047289

Gaming in LibrariesThe TECH SET #9Kelly Nicole Czarnecki2010 136pp | £34.95 Paperback:9781856047296

“…a good guide to start anyone thinking about theuser's experience and exploring how to make theirlibrary web site a positive part of the whole userexperience.”- Library Review


44

Preserving Our HeritagePerspectives from Antiquity to the DigitalAgeEdited by Michele V Cloonan Drawing on historical texts, this accessible volumeprovides a broad understanding of preservation forlibrarians, archivists, and museum specialists.Cloonan offers students and professionals anoverview of longevity, reversibility, enduring value,and authenticity of information preservation. Eachsection includes historical works that form the basisof contemporary thinking and practices, readings

from a variety of fields that are primarily concerned with thepreservation of cultural heritage, and hard-to-find publications thatshed new light on how to approach contemporary problems. Theauthor’s selections and insightful commentary on each comprise atruly global and current view of preservationContents: 1. Early perspectives on preservation 2. Perspectives on culturalheritage 3. Preservation in context: libraries, archives, museums, and the builtenvironment 4. Collections: development and management 5. Risks to culturalheritage: time, nature, and humans 6. Conservation 7. Frameworks for digitalpreservation 8. Preservation policy 9. Ethics and values 10. Multiculturalperspectives 11. Sustainability 12. Epilogue.Readership: Librarians, archivists, museum professionals, researchers andstudents of LIS, museum studies and archive administration.

June 2014702pp | £85.00

Paperback:9781856049467

FORTHCOMING IN 2014

PRESERVATION & CONSERVATION

Practical Digital PreservationA How-to Guide for Organizations of AnySizeAdrian Brown, Parliamentary Archives, UK

This very practical guide, offering a comprehensive overview ofbest practice, is aimed at the non-specialist, assuming only a basicunderstanding of IT and offering guidance as to how to implementstrategies with minimal time and resources. Digital preservation hasbecome a critical issue for institutions of all sizes but until recentlyhas mostly been the preserve of national archives and libraries withthe resources, time and specialist knowledge available toexperiment. As the discipline matures and practical tools andinformation are increasingly available the barriers to entry arefalling for smaller organizations which can realistically start to takeactive steps towards a preservation strategy. However, the sheervolume of technical information now available on the subject isbecoming a significant obstacle and a straightforward guide isrequired to offer clear and practical solutions. Contents: 1. Making the case for digital preservation 2. Understanding yourrequirements 3. Models for implementing a digital preservation service 4. Selecting and acquiring digital objects 5. Accessioning and ingesting digitalobjects 6. Describing digital objects 7. Preserving digital objects 8. Providingaccess to users 9. Future trends.Readership: Anyone involved in digital preservation in medium or smaller-sizedorganizations and those wanting to get a better understanding of the process. It'salso a useful guide to digital preservation basics for students studying library andinformation science, archives and records management courses and academicsgetting to grips with practical issues.

NEW

2013352pp | £49.95

Paperback:9781856047555

“One of the strengths of this book is the writingstyle: at all times the reader feels guided andsupported by an expert in the field willing to pass onall the wisdom he has gained over the years.” - SCONUL Focus

2006256pp | £54.95

Paperback:9781856045537

E-book:9781856049009

Archiving WebsitesA Practical Guide for InformationManagement ProfessionalsAdrian Brown

2010208pp | £49.95

Paperback:9781856047111

E-book:9781856048774

Preparing Collections forDigitizationAnna E Bülow and Jess Ahmon

Preserving Complex DigitalObjectsEdited by Janet Delve and David Anderson,both at University Of Portsmouth, UKThis ground-breaking edited collection explores thechallenges of preserving complex digital objectssuch as simulations, visualisations, digital art andvideo games. Drawing on the outputs of the JISC-funded Preservation of Complex Objects (POCOS)symposia, enhanced with specialist pathfindersolutions, this book will cover topics such as the

legal and technical challenges of preservation, curation andauthority, and digital archaeology. Written by international expertsfrom a broad background of library, collecting institutions,information and computer science, and digital preservationbackgrounds, this collection showcases the state of the art of thediscipline and brings together stakeholder perspectives fromacross the preservation community. Contents: PART 1: WHY AND WHAT TO PRESERVE: CREATIVITY VSPRESERVATION 1. Standing on the shoulders of heavily armed giants: whyhistory matters for game development - Dan Pinchbeck 2. The future history ofvideo games - Ian Livingstone and David Anderson 3. Archaeology versusanthropology: what can truly be preserved? - Richard A Bartle 4. Make or break?Concerning the value of redundancy as a creative strategy - Simon Biggs5. Between code and space: the challenges of preserving complex digital creativityin contemporary arts practice - Michael Takeo Magruder PART 2: THE MEMORYINSTITUTION: DATA ARCHIVAL PERSPECTIVES 6. Preservation of digitalobjects at the Archaeology Data Service - Jenny Mitcham 7. Preserving games formuseum collections and public display: the National Videogame Archive - TomWoolley, James Newmanand Iain Simons 8. A national Library perspective on thepreservation of games - Paul Wheatley and Clive Billenness 9. Bridging the gap indigital art preservation: interdisciplinary reflections on authenticity, longevity andpotential collaborations - Perla Innocenti 10. Laying a trail of breadcrumbs:preparing the path for preservation - Drew Bakerand David Anderson PART 3:DIGITAL PRESERVATION APPROACHES, PRACTICES AND TOOLS 11. Digitalpreservation and curation: the danger of overlooking software - Neil Chue Hong12. How do I know that I have preserved software? - Brian Matthews, Arif Shaonand Esther Conway 13. Digital preservation strategies for visualisations andsimulations - Janet Delve, Hugh Denard and William Kilbride 14. The ISDA tools:preserving 3D digital content - Kenton McHenry, Rob Kooper, Luigi Marini andMichael Ondrejcek 15. Ecologies of research and performance: preservationchallenges in the London Charter - Hugh Denard 16. A tangled web: metadata andproblems in game preservation - Jerome McDonough 17. Metadata for preservingcomputing environments - Angela Dappert 18. Preserving games environments viaTOTEM, KEEP and Bletchley Park - Janet Delve, Dan Pinchbeckand WinfriedBergmeyer 19. Documenting the context of software artworks through socialtheory: towards a vocabulary for context classification - Leo Konstantelos PART 4:CASE STUDIES 20. The Villa of Oplontis: a ‘born digital’ project - John R Clarke21. Preservation of complex cultural heritage objects – a practical implementation -Daniël Pletinckx 22. In homage of change - Vicky Isley and Paul Smith 23.Archiving software and content in visual film effects: an insider’s perspective - PaulCharisse 24. Preserving interaction - Daisy Abbott PART 5: A LEGAL STUDY 25.The Impact of European copyright legislation on digital preservation activity:lessons learned from legal studies commissioned by the KEEP project - DavidAnderson 26. Issues of information security applicable to the preservation of digitalobjects - Andrew Ball and Clive Billenness PART 6: PATHFINDERCONCLUSIONS. 27. Preserving Complex Digital Objects: the challenges - JanetDelve and David AndersonReadership: Academics and students on digital preservation, digital humanitiesand information management courses, those working in preservation and collectingfor memory institutions, computer scientists, artists, games and emulationcommunities, archaeologists and digital forensic scientists.

May 2014224pp | £59.95

Paperback:9781856049580

FORTHCOMING IN 2014


45

PUBLISHING & COMMUNICATION

PUBLIC LIBRARIES

Effective Skills for the ModernPublic Library Manager Nick Stopforth, Doncaster Libraries, UKThis essential guide to public library managementwill inspire and motivate managers to be confidentand resilient in times of challenge, whilstmaintaining a forward-thinking and quality-basedethos.Effective Skills for the Modern Public LibraryManager will be a futureproof guide for managersnavigating the ever-changing landscape of the

public library environment, providing the tools, projections andreflections to enable managers who will be the leaders of libraryservices in future to maintain core values intrinsic to public libraryservices whilst managing to redefine the landscape, rather than beredefined by it. Contents: 1. Introduction 2. Leadership 3. Establishing a definitive evidence basefor your 4. Establishing a responsive and data-driven marketing programme 5.New entrepreneurialism 6. Managing digital media 7. Managing the modernprofessional skills 8. Embedding excellent community integration 9. A modernapproach to content and collection development 10. Redefining the library spacewhilst preserving the library space 11. Future-proofing the service 12. ConclusionReadership: Public library managers, those looking to move into public librarymanagement and LIS students.

November 2014220pp | £54.95

Paperback:978178330143

FORTHCOMING IN 2014

2008240pp | £54.95

Hardback:9781856046244

E-book:9781856049962

Reader Development in PracticeBringing Literature to ReadersEdited by Susan Hornby and Bob Glass

2009224pp | £54.95

Hardback:9781856046800

E-book:9781856049061

Digital InformationOrder or Anarchy?Edited by Hazel Woodward and LorraineEstelle

2004384pp | £69.95

Hardback:9781856045360

Scholarly Publishing in anElectronic EraInternational Yearbook of Library andInformation Management 2004-2005Edited by G E Gorman

2008240pp | £54.95

Hardback:9781856046169

E-book:9781856047951

The Public LibraryDavid McMenemy

Also of interestE-books in Libraries 18Information 2.0 27The Information Society 27

The Future of ScholarlyCommunicationEdited by Deborah Shorley and Michael Jubb

NEW

2013224pp | £49.95

Paperback:9781856048170

“I would recommend this book to the people whowant to know more about scholarly communicationand to those who would like to expand theirunderstanding. All the chapters are written in anaccessible style and most of them have a momentof intrigue and surprise in them.”- Information ResearchAlso of interest

Digital Humanities in Practice 17Preserving Archvies 5Managing Research Data 16Delivering Research Data Management Services 16

RARE BOOKS & SPECIAL COLLECTIONS

The Special Collections HandbookAlison Cullingford

This comprehensive and no-nonsense guide toworking with special collections and rare books isan essential day-to-day companion. Working withspecial collections can vary dramatically frompreserving a single rare book to managing anddigitising vast mixed-media archives yet the role of

the information professional is always critical in tapping into thepotential of these collections, protecting their legacy and bringingthem to the attention of the wider public. Whether you are workingalone or in a team of 20 this handbook can guide you through theessential skills and processes and highlight common problems,solutions and best practice. International case studies in eachchapter drawn from a variety of sectors offer an insight into howreal people have dealt with challenges in practice.

2011224pp | £54.95

Paperback:9781856047579

E-book:9781856049252

“This excellent Handbook should become astandard reference source for any informationprofessional working in this field.” - Managing Information

2005200pp | £59.95

Hardback:9781856045100

Delivering Digital ServicesA Handbook for Public Libraries andLearning CentresDavid McMenemy and Alan Poulter

2003328pp | £49.95

Hardback:9781856044660

Digitizing CollectionsStrategic Issues for the Information ManagerLorna M HughesSeries: Digital Futures

2006288pp | £59.95

Hardback:9781856044851

E-book:9781856049863

Digital PreservationEdited by Marilyn Deegan and Simon TannerSeries: Digital Futures

2006304pp | £54.95

Hardback:9781856045742

E-book:9781856049214

Preservation Management forLibraries, Archives and MuseumsEdited by G E Gorman and Sydney J Shep


46

A Directory of Rare Book andSpecial Collections in the UK andRepublic of Ireland Edited by Karen Attar, Senate House Library, UKThis directory is a handy on-volume discovery toolthat will allow readers to locate rare book andspecial collections in the British Isles.Fully updated since the second edition waspublished in 1997, this comprehensive and up-to-date guide encompasses collections held inlibraries, archives, museums and private hands.

The Directory:• Provides a national overview of rare book and special collections

for those interested in seeing quickly and easily what a libraryholds

• Directs researchers to the libraries most relevant for theirresearch

• Assists libraries considering acquiring new special collections toassess the value of such collections beyond the institution,showing how they fit into a ‘unique and distinctive’ model.

Each entry in the Directory provides background information on thelibrary and its purpose, full contact details, the quantity of earlyprinted books, information about particular subject and languagestrengths, information about unique works and importantacquisitions, descriptions of named special collections anddeposited collections.Readership: Researchers, academic liaison librarians and library managers.

December 2014752pp | £175.00

Hardback9781783300163

FORTHCOMING IN 2014

Also of interestOrganizing Exhibitions 37

Records and InformationManagementPatricia C Franks, San Jose State University,USAThis book provides a comprehensive, strategicapproach to the creation, management, anddisposition of information and records inorganisations and is the first to analyse the impactthat cloud computing and emerging technologiessuch as social networks and microblogging has onrecords management programmes.

The emergence of web 2.0 and social media has fundamentallychanged the way information is created, exchanged, and stored.Information is a valuable asset to be employed by the organisationto help meet its goals, but it can also pose a risk to the organisationif not effectively managed. The increasingly complex regulatory andlegal environment, along with the growing volume and changingnature of records and information created through emergingtechnologies, has brought records and information management tothe attention of executives who are ultimately responsible for thesuccess or failure of their organisations. This book provides readers either an introduction to or a review ofrecords management principles and practices, but with aconsideration of the impact on those principles and practices madeby records created through the use of emerging technologies andstored in the clouds. Contents: 1. The origins and development of records and information management2. Building an information governance program on a solid RIM foundation 3.Records and information creation/capture, classification, and file plan development4. Records retention strategies: inventory, appraisal, retention, and disposition 5.Records and information access, storage, and retrieval 6. Electronic records andelectronic records management systems 7. Emerging technologies and recordsmanagement 8. Vital records, disaster preparedness and recovery, and businesscontinuity 9. Monitoring, auditing, and risk management 10. Inactive recordsmanagement, archives, and long-term preservation 11. Records managementeducation and training 12. From records management to information governance,an evolution.Readership: Student of archives and records management, experienced archivesand records professionals who want a new perspective on their chosen field,supervisors and managers with the responsibility for records and informationmanagement and upper-level managers, executives, and other decision makerswho are responsible for effectively managing their organisation's informationassets.

NEW

2013448pp | 49.95

Paperback:9781856048361

3RD EDITION

RECORDS MANAGEMENT

Rare Books and SpecialCollectionsSidney E Berger, University of Illinois, USAFrom cuneiform, coins, and codices to prints,drawings, photographs, and maps, departments ofrare books and special collections are the premierrepositories of significant printed and manuscriptworks and artifacts. Entrusted with theresponsibility of preserving the records of historyand culture, these institutions enable access tomillions of source materials. Berger, a veteran of

the field, offers a landmark examination showing readers everythingthey need to know about rare books and special collections, in thiswide-ranging book.Contents: 1. Some Practical Realities 2. Running a Rare Book Department 3.Archives 4. The Physical Materials of the Collection 5A. Physical Layout andCollections Operations 5B. Fundraising 6. Security 7. Legal Issues 8.Bibliography 9. Book Collecting and Handling 10. Outreach 11. Preservation,Conservation, and Restoration 12. Special Collections Departments Today 13.Other Issues.Readership: Anyone working with special collections or rare books in libraries,archives, museums, galleries and other heritage organizations.

August 2014 552pp | £85.00

Paperback:97817833000150

FORTHCOMING IN 2014




47

Records Management andInformation CultureTackling the People ProblemEdited by Gillian Oliver, Victoria University ofWellington, New Zealand and Fiorella Foscarini,University of Toronto, Canada This highly practical guide explores how anunderstanding of your organisation's informationculture is the basis for the development andpromotion of sound recordkeeping practices. Thebook provides an innovative framework for analysing

and assessing information culture and using this knowledge tochange people's ingrained behaviours and improve compliance withrecordkeeping standards. This framework addresses the widelyrecognised problem of improving organization-wide compliance witha records management programme by tackling the different aspectsthat make up the organisation's information culture. Discussion oftopics at each level of the framework includes clear and practicalguidelines for assessment, followed by suggestions for next steps:appropriate actions and strategies to influence behavioural change. Contents: 1. Background and context 2. The value accorded to records 3.Information preferences 4. Language considerations and regional technologicalinfrastructure 5. Information related competencies 6. Awareness of environmentalrequirements relating to records 7. Corporate information technology governance8. Trust in recordkeeping systems 9. Bringing it all together.Readership: Archivists, records managers and information technology specialistsand LIS students taking archives and records management modules.

January 2014192p | £54.95

Paperback:9781856049474

Recordkeeping, Compliance and the LawAlan Bell, University of Dundee, UK and SusanGraham, University of Edinburgh, UKThe essential guide to UK information legislation andcompliance for practitioners and students ofrecordkeeping. Taking a concept-requirement-implication approach this effortlessly navigates thereader through the practicalities of working in aninformation compliance culture and the impact thishas on recordkeeping systems. It includes relevant

case studies which highlight the key principles and issues. Theauthors are both practitioners who have designed processes,procedures and systems for information compliance for severalorganisations. They have also taught this subject at Masters level,allowing them to synthesise a deep understanding of theory andpractice. This unique perspective allows them to pinpoint the criticalissues, challenges and solutions without confusing the narrative withtechnical jargon and legislative detail. Key topics covered include:the development and interrelationship between informationlegislation; Data Protection and personal information; Freedom ofInformation in the UK; associated legal frameworks. Contents: PART 1: THE FOUNDATIONS OF A COMPLIANCE CULTURE 1. Cultural analysis and alignment 2. People, commissioners and compliance 3. Training and awareness raising 4. Risk and reputation 5. ComplianceInfrastructure PART 2: INFORMATION COMPLIANCE REQUESTS 6. Modelling arequest for information 7. The life cycle of a Freedom of Information (orEnvironmental Information) request 8. The life cycle of a Subject Access Requestunder the Data Protection Act PART 3: ORGANISATIONAL OBLIGATIONS 9. Pro-active publication 10. Collecting and using personal data 11. Data, PersonalData, Sensitive Personal Data and the Data Protection Principles (and what all thatmeans) 12. Recordkeeping and compliance.Readership: Recordkeeping practitioners, records managers and students.

December 2014224pp | £49.95

Paperback:9781856048262

FORTHCOMING IN 2014

Creating a Complete Programmefor Electronic Records RetentionCarol A Choksy, Indiana University Bloomington,USAFor records managers and archivists looking todevelop a working programme for schedulingretention or disposition of electronic information,there is no guide available that addresses the ins andouts of this process. This book, with its focus on theentire programme, from planning and developing toimplementing and maintaining the schedule, will fill

that hole.Choksy has written a guide that will be of use to both recordsmanagers and archivists who are struggling to implement aprogramme of document and technology management thatencompasses all forms of information that may be of use or of risk tothe organization. The book discusses the practicalities of creating andusing schedules, as well as the more broad duties of managing theexpectations and performance of employees and how the reader cancultivate the skills needed to undertake such tasks. It also stressesthe importance of and encourages the continued application of thescheduling programme, something that is often overlooked.The text will offer readers an overview of the obstacles confrontingthose who try to manage such information, as well as the mistakesmade in the past. Choksy draws on her extensive experience withelectronically stored information and retention schedules to impartvaluable field experience to the reader. This results in acomprehensive guide that covers everything from funding toworkshops and compliance, across a variety of organizationalcontexts. The step-by-step format of the book will aid readers infollowing a logical progression as they embark on an ESI schedulingproject, making a vast and complex process understandable andactionable.Contents: 1. Managing the project 2. Surveys and interviews 3. Creating thetaxonomy 4. Compliance and research 5. Approval and implementation of theretention schedule 6. Policies, training, and consequences 7. Auditing recordsManagement 8. Conclusion.Readership: Archivists, records managers and anyone responsible for developingprogrammes for scheduling retention or disposition of electronic information.

May 2014224pp | £59.95

Paperback:9781856047753

FORTHCOMING IN 2014

FORTHCOMING IN 2014



48

Managing Records in GlobalFinancial MarketsEnsuring Compliance and Mitigating RiskEdited by Lynn Coleman, Victoria Lemieux,Rod Stone and Geoffrey Yeo

This book explores the regulatory, legal andgovernance issues associated with managingrecords in the global banking and financial sectorand offers strategies and frameworks to meet the

challenges which arise. Contents: Introduction to the series - Geoffrey Yeo 1. Global financial markets -Victoria L Lemieux, David Long and David Kemp PART 1: REGULATORY ANDLEGAL COMPLIANCE 2. Conflicts of laws in multiple jurisdictions - Ed Sautter3. Impact of the extrajurisdictional reach of the USA - Ed Sautter 4. Moves towardsa common regulatory framework for financial services in the European Union -Jonathan Herbst and Simon Lovegrove 5. Data exchange and confidentiality: anAsia Pacific perspective - Julian Cunningham-Day and Marly Didizian6. Information privacy in the USA - Regan Adams PART 2: BALANCING RISK ANDRETURN 7. Managing records risks in global financial institutions - Victoria LLemieux and Ember D. Krumwied 8. The digital revolution and its impact - P J DiGiammarino 9. Mergers, acquisitions, divestitures and insolvencies - John Ramsey10. Records management considerations in global strategic outsourcing - Victoria LLemieux PART 3: LITIGATION-RELATED ISSUES 11. Authenticity and evidentialweight of digital evidence in legal proceedings - Stephen Mason 12. Discovery andrecords management - Christine Ardern PART 4: RECORD-KEEPINGAPPROACHES 13. Establishing a global policy framework for the management ofrecords - Rod Stone 14 Embedding records management in the business - JudithEllis 15 Corporate memory: the development and maintenance of an archivalservice - Tina Staples.Readership: Records managers, archivists and information professionals whomanage records in the financial sector, compliance professionals, data protectionofficers, governance professionals, regulators and risk managers, senior managersand directors, chief operating officers and IT specialists.officers and IT specialists.

2011272pp | £64.95

Paperback:9781856046633

E-book:9781856049177

“…a great resource chock-full of useful information” - Randolph A Kahn,

2002 144pp | £49.95

Hardback:9781856043700

E-book:9781856049788

Managing RecordsA Handbook of Principles and PracticeElizabeth Shepherd and Geoffrey Yeo

2008224pp | £54.95

Hardback:9781856046411

E-book:9781856047906

Managing the CrowdRethinking Records Management for theWeb 2.0 WorldSteve Bailey

2005216pp | £54.95

Hardback:9781856045506

E-book:9781856049160

Managing Electronic RecordsEdited by Julie McLeod and Catharine Hare

2007232pp | £54.95

Hardback:9781856046152

E-book:9781856047975

Planning and ImplementingElectronic Records ManagementKelvin Smith

Also of interestArchives and Recordkeeping 4Copyright for Archivists and RecordsManagers 6

Reference and InformationServicesAn IntroductionKay Ann Cassell and Uma Hiremath

This fully updated edition of the landmark textbook by Cassell andHiremath is designed to complement every introductory libraryreference course and is the perfect text for students and librarianslooking to expand their personal reference knowledge. Chapters on fundamental concepts, major reference sources andspecial topics in reference provide the basics you want with freshinsight you need on new issues in reference services andtechnology, including website development and maintenance, RSSfeeds, social networking, and delivering reference services acrossmultiple platforms. The companion website features new readingsfor each chapter and information about changes in reference toolsdescribed in these pages, as well as important new ones. As weenter a changing climate for all information services professionals,this book provides the tools you need to manage the ebb and flowof changing reference services in the 21st century. Guided by a national advisory board of educators and practitionerscomprised of Marie L Radford, Anita Ondrusek, Cheryl KnottMalone, and Stephanie Maata, this text expertly keeps up with newtechnologies and practices while still grounding you in the basicsof reference work.Contents: PART 1: FUNDAMENTAL CONCEPTS 1.Introduction to reference andinformation services 2. Determining the question: in-person, telephone and virtualreference interviews 3. Finding the answer: basic search techniques. PART 2:INTRODUCTION TO MAJOR REFERENCE SOURCES 4. Answering questionsabout books, magazines, newspapers, libraries and publishing and bibliographicnetworks: bibliographic resources 5. Answering questions about anything andeverything: encyclopedias 6. Answering questions that require handy facts: readyreference sources 7. Answering questions about words: dictionaries, concordancesand manuals 8. Answering questions about events and issues, past and present:databases (and indexes) 9. Answering questions about health, law and business:special guidelines and sources 10. Answering questions about geography,countries and travel: atlases, gazetteers, maps, geographic information systemsand travel guides 11. Answering questions about the lives of people: biographicalinformation sources 12. Answering questions about government and relatedissues: government information sources PART 3: SPECIAL TOPICS INREFERENCE AND INFORMATION WORK 13. When and how to use the internetas a reference tool 14. Readers' advisory services - Cindy Orr 15. Referencesources and services for children and young adults - Meghan Harper16. Information literacy in the reference department PART 4: DEVELOPING ANDMANAGING REFERENCE COLLECTIONS AND SERVICES 17. Selecting andevaluating reference materials 18. Ethics in reference - Angela Ecklund19. Managing reference departments 20. Assessing and improving referenceservices 21. Reference 2.0 22. The future of information service.Readership: LIS students and new professionals.

2012534pp | £49.95

Paperback:9781856048392

3RD EDITION

About a previous edition:"...written in a lively and engaging style, and theauthors’ enthusiasm for the topic – and belief in thereference librarian – is tangible throughout. Theconsistency of the layout within chapters andsections makes it easy to navigate, and thefrequency of templates and exemplar lists makes ita valuable practical tool. As such, the text is both auseful introduction to reference services and auseful resource for more experienced referencelibrarians who want to update their skills, re-engagewith their collections and refresh their approach tothe reference process.” - Library Review

REFERENCE SERVICES


49

Successful Enquiry AnsweringEvery TimeTim Buckley Owen

This best-selling 'one-stop' practical guide is designed to help allinformation professionals become self-sufficient in answeringenquiries. Step by step, it guides the reader through all stages of research,from finding out what the enquirer really wants, to providing apolished, value-added answer, with an emphasis throughout onhow to make the best use of limited resources. This fully updatedsixth edition features a brand new chapter on remote enquiryhandling by email, SMS and social media. It has cutting-edgecoverage of developments in new mobile media (smart phones ande-books), assessing new sources of information (crowdsourcing,blogs) and how to manage, evaluate and improve remote enquiryhandling. The new 'Starter Sources' section provides an essentialand up to date list of quality-checked reference sources, on the weband in print. Contents: 1. What do they really want? (How to make sure you really understandthe question) 2. Flying blind (Why remote enquiry handling is different) 3. Gettingstarted (Dealing with panic - thinking clearly) 4. Smarter searching (Tips forefficient search strategies) 5. Help! Everything's going wrong (When you can’t findthe answer and you’re running out of time) 6. Success! Now let's add some value.(Presenting your answer well is part of the job) 7. Setting up - how do you start?(Establishing your own enquiry service from scratch.) 8. Choosing your toolkit(Resources that you'll need to run your enquiry service).Readership: Ideal for anyone who has to answer enquiries from users, in anyenvironment, this essential manual is suitable for use in large or small libraries andinformation units. It's particularly valuable for information professionals and thoseworking on enquiry desks in academic, public, school and special libraries.

2012176pp | £39.95

Paperback:9781856048118

E-book:9781856048873

6TH EDITION

“With its cutting edge coverage of contemporarydevelopments, Successful Enquiry Answering EveryTime is much more than was ever taught to traineelibrarians. It is highly recommended for students,librarians, and library educators and also for anyonewho has to answer questions in a contact centre orenquiry desk anywhere. Whether finding answers orteaching others how to find answers, this book is agoldmine of effective ideas.” - Australian Library Journal

2007152pp | £54.95

Paperback:9781856046268

The Virtual Reference HandbookInterview and Information DeliveryTechniques for the Chat and E-mailEnvironmentsDiane K Kovacs

2007152pp | £54.95

Paperback:9781856046381

Virtual Reference ServiceFrom Competencies to AssessmentEdited by R David Lankes, Scott Nicholson,Marie L Radford, Joanne Silverstein, LynnWestbrook and Philip Nast

Know it All, Find it FastAn A-Z Source Guide for the Enquiry DeskBob Duckett, Peter Walker and ChristineaDonnelly

2008384pp | £49.95

Paperback:9781856046527

E-book: 9781856046381

3RD EDITION

Also of interestFundamentals of Managing ReferenceCollections 3Know it All, Find it Fast for Academic Libraries 2Know it All for Youth Librarians and Teachers 52






50

CILIP: the Chartered Institute ofLibrary and InformationProfessionals Yearbook 2014 Compiled by Kathryn Beecroft CILIP: the Chartered Institute of Library andInformation Professionals represents the largestprofessional body of librarians and informationprofessionals in the UK. Its mission is to provide themembership organization needed by the library andinformation profession in the twenty-first century.Designed to complement the CILIP website, the

Yearbook puts vital data on the key organization for informationprofessionals at your fingertips.An invaluable source of contacts for all librarians and informationprofessionals, this is the essential guide to the organization that aimsto position the profession at the heart of the information society.Contents: PART 1: THE ORGANIZATION | PART 2: GOVERNANCE | PART 3:GENERAL INFORMATION | PART 4: MEMBERS | PART 5: HISTORICALINFORMATION.Readership: CILIP members, librarians, information professionals and anyoneneeding a comprehensive guide to CILIP.

September 2014496pp | £49.95

Paperback:9781856047098

FORTHCOMING IN 2014

REFERENCE WORKS

Libraries and InformationServices in the UK and Republicof Ireland 2014

This annually updated directory lists over 2,200libraries in the United Kingdom, the Channel

Islands, the Isle of Man and the Republic of Ireland, with contactnames, addresses, telephone and fax numbers, email addresses,and URLs where appropriate. The listing is broken down into thefollowing main categories, all fully indexed alphabetically:

• Public library authorities, with entries for headquarters librariesplus the main administrative, divisional, area and regionallibraries

• Universities and institutes of higher education and other degree-awarding institutions, with entries for major departmental andsite/campus libraries

• Selected government, national and special libraries, togetherwith schools and departments of information and library studies.

Readership: Librarians, information professionals, publishers and booksellers.

FORTHCOMING IN 2014

December 2014480pp | £49.95

Paperback:9781856048019

38TH EDITION

About a previous edition:“The pre-eminent source for general information andcontact details on UK and Irish libraries, deserving aplace in any serious reference collection.” - Reference Reviews

The New Walford Guide to ReferenceResources The New Walford (TNW) is the most substantial work of its kindin the English language. TNW provides a pathway through thehuge quantity of information now accessible via the web.If you are approaching a subject for the first time, TNW will getyou on your way, guiding you to the best starting points foryour query. For the information professional, TNW’s new way ofcategorizing resources reflects the fundamental changes thathave taken place in the scientific, business, political and socialinformation landscapes.This guide is valuable for professionals worldwide who need tosuggest resources to people who are relatively unfamiliar withthe nuances of a topic and who are asking ‘where should Istart?’

The New WalfordGuide to Reference ResourcesScience, Technology and MedicineEditor-in-Chief: Ray Lester

Compiled by subject specialists frominternationally renowned organizations, Volume 1covers 12 broad subject groupings:

2005848pp | £249.95

Hardback: 9781856044950

E-book:9781856049191

VOLUME 1

“Overall, this is an exceptional resource and shouldbe included in the reference collection of anylibrary.”- Collection Building

The New WalfordGuide to Reference ResourcesSocial SciencesEditor-in-Chief: Ray Lester

Compiled by subject specialists frominternationally renowned organizations, Volume 2 covers 15 broadsubject groupings:

2007 720pp | £249.95

Hardback: 9781856044981

E-book:9781856049207

VOLUME 2

“It is logically planned with a clear definition of itsaudience and what it is trying to do for them. It isalso carefully organized and well indexed.Altogether, it deserves the tag on its front cover:belongs on every reference desk.” - Reference Reviews

• Mathematics• Physics and Astronomy• Earth Sciences• Chemistry• Biological Sciences• Agriculture, Forestry,

Fisheries and Food• Pre-Clinical Sciences

• Clinical Medicine• Health• Natural Resources and

Energy• Engineering• Information and

Communication Technology.

• Social Sciences (generic)• Psychology• Sociology• Social Work and Social

Welfare• Politics• Government• Law• Finance, Accountancy and

Taxation

• Industries and Utilities• Business and Management• Education and Learning• Sport• Media and Communications• Information and Library

Sciences• Tools for Information

Professionals.




51

Research, Evaluation and AuditKey Steps in Demonstrating Your ValueEdited by Maria J Grant, University of Salford,UK, Barbara Sen, University of Sheffield, UKand Hannah Spring, York St John University, UK

This handbook provides library and information professionals withthe information they need to undertake research projects in theworkplace in order to inform their own practice and improve servicedelivery. Whether you are a complete novice or have experience ofundertaking evaluations, audits or research, this book will guideyou step-by-step through the key phases of planning, doing anddisseminating research. The text is divided into three sections:

• Part 1: Getting started introduces the concepts, ethics andplanning stages;

• Part 2: Doing research, evaluation and audit explores thefundamentals of projects, including the literature review,qualitative and quantitative research methods, data analysis andresearch tools;

• Part 3: Impact of research, evaluation and audit guides youthrough writing up your project, putting the results of yourproject findings into practice and dissemination to the widercommunity.

Written by academics and practitioners from a diverse range ofsectors throughout the world, the book offers a thorough butcommon sense approach. Each chapter is structured to begin witha comprehensive introduction to a discrete topic areacomplemented with case studies drawn from a broad range of LIScontexts to illustrate the issues raised and provide transferablelessons to your own context. Whatever your experience, this bookwill support your project development and explain how evidence-based library and information practice is relevant to you. Contents: Foreword - Hazel Hall PART 1: GETTING STARTED 1. What areresearch, evaluation and audit? - Barbara Sen, Maria J Grant and Hannah Spring2. Building confidence - Hannah Spring and Clare McClusky 3. Asking the rightquestion - Sarah Coulbeck and Emma Hadfield 4. Writing your research plan -Miggie Pickton 5. Ethics and best practice - Elizabeth Buchanan and StuartFerguson PART 2: DOING RESEARCH, EVALUATION AND AUDIT 6. Reviewingthe literature - Michelle Maden 7. Qualitative approaches - Alison Pickard8. Quantitative approaches - Christine Urquhart 9. Data analysis - Jenny Cravenand Jillian R Griffiths 10. Tools to facilitate your project - Maria J Grant PART 3:IMPACT OF RESEARCH, EVALUATION AND AUDIT 11. Writing up your projectfindings - Graham Walton and Maria J Grant 12. Disseminating your projectfindings - Jane Shelling 13. What next? Applying your findings to practice - RobertGent and Andrew Cox Closing remarks - Maria J Grant, Barbara Sen and HannahSpring.Readership: This is the essential handbook for any librarian or informationprofessional who wants to undertake research in the workplace in order to informtheir own practice and the wider evidence base for library and information science.It’s also a useful guide for undergraduate and postgraduate LIS studentsundertaking their final year research project.

NEW

October 2013192pp | £49.95

Paperback:9781856047418

Research Methods in InformationAlison Jane Pickard, Northumbria University, UK

The long-awaited 2nd edition of this best-selling research methodshandbook is fully updated and includes brand new coverage ofonline research methods and techniques, mixed methodology andqualitative analysis. There is an entire chapter contributed byProfessor Julie McLeod, Sue Childs and Elizabeth Lomas focusingon research data management, applying evidence from the recentJISC funded 'DATUM' project. The first to focus entirely on theneeds of the information and communications community, it guidesthe would-be researcher through the variety of possibilities open tothem under the heading ‘research’ and provides students with theconfidence to embark on their dissertations. The focus here is on the 'doing' and although the philosophy andtheory of research is explored to provide context, this is essentiallya practical exploration of the whole research process with eachchapter fully supported by examples and exercises tried and testedover a whole teaching career. The book will take readers througheach aspect of the research process including: the major researchparadigms reviewing the literature defining the research theresearch proposal sampling research ethics methods includingcase studies, surveys, experimental research, ethnography, Delphistudy, action research, historical research and grounded theorycollection techniques including interviews, questionnaires,observation, diaries, focus groups, usability testing, qualitative andquantitative data analysis software for analysis virtual researchpresenting the research. Contents: PART 1: STARTING THE RESEARCH PROCESS 1. Major researchparadigms 2. Reviewing literature 3. Defining the research 4. The researchproposal 5. Sampling 6. Research data management 7. Ethics in research PART2: RESEARCH METHODS 8. Case studies 9. Surveys 10. Experimental research11. Usability testing 12. Ethnography 13. Delphi study 14. Action research 15.Historical research 16. Grounded theory: method or analysis? PART 3: DATACOLLECTION TECHNIQUES 17. Interviews 18. Questionnaires 19. Observation20. Diaries 21. Focus groups 22. Analysis of existing, externally created materialPART 4: DATA ANALYSIS AND RESEARCH PRESENTATION 23. Qualitativeanalysis 24. Quantitative analysis 25. Presenting the research PART 5:GLOSSARY AND REFERENCEReadership: Students of information and communications studies and archivesand records management, and will be an invaluable handbook for practitionersbeginning a piece of research.

NEW

2013384pp | £49.95

Paperback:9781856048132

2ND EDITION

About the previous edition:“...sensibly and logically written and…highly usefulfor both potential and practising researchers - bothstudents and professionals. This book will be ofpractical value to LIS students and to those studyingarchives and records management as well as tobeginning research in practice. One of Pickard'saims in writing the book was to share the joy ofresearch…she conveys these aspects extremelywell and I finished this book excitedly anticipatingmy next research adventure.” - Journal of Librarianship and Information Science

“…its greatest value lies in how it gently steers thereader through the research terrain, highlightingboth the pitfalls and best routes to take, and givingthem the context and insight to navigate and reachtheir own destination.”- Libfocus

RESEARCH METHODS






52

2007296pp | £54.95

Hardback:9781856045896

E-book:9781856049924

Providing Effective LibraryServices for ResearchJo Webb, Pat Gannon-Leary and Moira Bent

2004224pp | £54.95

Hardback:9781856044714

E-book:9781856047852

Evidence-based Practice forInformation ProfessionalsA HandbookEdited by Andrew Booth and Anne Brice

Qualitative Research for theInformation ProfessionalA Practical HandbookG E Gorman and Peter Clayton

2004320pp | £54.95

Hardback:9781856044721

E-book:9781856047982

2ND EDITION

How to Do ResearchThe Practical Guide to Designing andManaging Research ProjectsNick Moore

2006192pp | £44.95

Paperback:9781856045940

E-book:9781856049825

3RD EDITION

Also of interestSupporting Research Students 20

SCHOOL LIBRARIES

The CILIP Guidelines forSecondary School Libraries Edited by Sue ShaperThis fully updated version of the CILIP-endorsedguidelines for secondary school librariesaddresses the changing schools’ landscape andimpact of technological changes of recent years. Covering every aspect of providing a school libraryservice, from information literacy and readerdevelopment to budgeting, management andpartnerships, these guidelines will empower school

libraries to improve upon and advocate for their services. Focusingon the librarian at the heart of the school, each chapter interweavesbest practice, technological development and context-specificoptions to provide clear guidance and support for all involved in theprovision of school library services. Developed with aninternational audience in mind, these guidelines provide acomprehensive and flexible model for a modern school libraryservice.Contents: 1. CILIP’s vision: the librarian at the heart of the school 2. A full-timeChartered Librarian to lead the school library 3. The school library uses rigorousimprovement planning procedures that fit in with the whole school plans 4. A safeand secure learning environment at the heart of the school 5. Quality resourcesmanaged skilfully and exploited centrally to maximise use and impact 6.Information literacy 7. Reader development 8. Pro-active marketing 9. Evaluation10. Partnerships and the wider community Appendix 1: Job descriptions for aChartered Librarian, a non-chartered library manager and a library assistantAppendix 2: Budget cribsheetsReadership: Liibrarians and teachers in schools and public libraries.

FORTHCOMING IN 2014

April 2014 144pp | £44.95


3RD EDITION

Know it All, Find it Fast for YouthLibrarians and TeachersChristinea Donnelly

This is a brand new version of the bestsellingenquiry desk reference text, Know it All, Find itFast, for those working with children and young

people in schools, public libraries and at home. After a generalintroduction covering essential information about education andthe curriculum there is a comprehensive A-Z of topics coveringschool subjects from science and maths to reading and literacy,and more general themes such as children's health, wellbeing andhobbies. Each topic is broken down into useful sections that willguide your response: typical questions - 'Are there any homeworkclubs in my area?'; Definitions - 'Homework is...'; what to consider:environment and time of day; where to look - homework guidelines,print resources and websites; and, how to have success - how toevaluate resources. Contents: PART 1: GENERAL SOURCES 1 PART 2: SCHOOL SUBJECTS PART3: SCHOOL AND HOME LIFE: ISSUES AND CONCERNS PART 4: HOBBIES,LEISURE AND SPORT.Readership: Librarians and teachers in schools and public libraries working withchildren and young people. It will also be a handy reference for parents and anyoneworking with children and young people in other organizations such as healthvisitors.

2011336pp | £49.95

Paperback:9781856047616

E-book:9781856049122

“This immaculately presented book is hugelyrelevant to today's youthful enquiries. Stronglyrecommended for all services catering for youngpeople, their parents and teachers.” - Reference Reviews

Guidelines for CollegesRecommendation for Learning ResourcesEdited by Andrew Eynon

200596pp | £39.95

Paperback:9781856045513

7TH EDITION

2009192pp | £54.95

Hardback:9781856046534

E-book:9781856048682

The Innovative School LibrarianThinking Outside the BoxEdited by Sharon Markless

A Handbook for Media LibrariansEdited by Katherine Schopflin

“Any researcher or information professional who hascontact with media industries or who wants to workin a media organisation should read it.” - The Electronic Library

2008160pp | £54.95

Hardback:9781856046305

E-book:9781856049955

Also of interestLibrary Services for Children and Young People 12Read to Succeed 13

SPECIAL LIBRARIES



53

The Handbook of Art and DesignLibrarianshipEdited by Amanda Gluibizzi and PaulGlassman

“This resource compiles past literature on artresearch and touches on an array of issues relevantto academic, special, and art school libraries...theessays and extensive bibliographies will bebeneficial to all art librarians, as well as any librarycatering to visual learners or library users needingart or media resources.” – ARLIS

2010352pp | £59.95

Paperback:9781856047029

E-book:9781856049108

A Handbook for CorporateInformation ProfessionalsEdited by Katharine SchopflinThis edited collection provides a cutting edgeoverview of issues of key concern for informationprofessionals providing information services incorporate environments. Corporate information professionals serve theworkplace rather than learning communities or thegeneral public. They face specific challenges anddemands, from providing competitive intelligence to

managing information in a global environment. Internationalcontributors working across a variety of sectors pinpoint the keytopics facing the corporate information professionals today and sharetheir experiences and expertise.Contents: 1. Introduction: the role of the information professional in the modernworkplace - Katharine Schopflin 2. Managing the corporate intranet - James Mullan3. The role of the corporate librarian in internal and external marketing - ShaunnaMireau 4. Gaining buy-in for corporate knowledge and information management -TBC 5. The hybrid librarian / systems specialist - Simon Barron 6. Managing staffand change in a difficult climate, and demonstrating value - TBC 7. Managinginformation in a global firm - TBC 8. Developing corporate taxonomies at a time ofchange - Helen Lippell 9. Working with suppliers / licensing for elibraries - TBC 10.Training end-users - TBC 11. Competitive intelligence searching - TBC.Readership: Experienced information professionals working in the corporatesector, including professional services firms, government, NGOs, commercial andindustrial companies. The book should be useful to those with a high level ofexperience and/or seniority, wanting an overview on specific aspects of corporateinformation management, but will be accessible to more recent entrants to theworkplace. It will also be of interest to students of librarianship and those applyingfor jobs within the sector, as well as the related professions of knowledgemanagement, information architecture and intranet management.

September 2014224pp | £59.95


FORTHCOMING IN 2014

Also of interestChanging Roles and Contexts 22CILIP Guidelines for Secondary School 52Exploiting Knowledge in Health Services 22Fundamentals of Managing ReferenceCollections 3Guidelines for Colleges 52The Innovative School Librarian 52Understanding Healthcare Information 22Using Web 2.0 for Health Information 22

Information Needs AnalysisInformation Needs AnalysisDaniel G Dorner, G E Gorman and Philip J Calvert, all at Victoria University ofWellington, New ZealandAnalysing and assessing the information needs ofclients is key to the provision of effective service andappropriate collections in both face-to-face andvirtual library services. The importance ofinformation needs analysis is widely recognized byinformation professionals, but currently there is littlesubstantive, detailed work in the professional

literature devoted to this important topic. This new book is designedto fill that gap, by supporting practitioners in developing aninformation needs analysis strategy, and offering the necessaryprofessional skills and techniques to do so. It will offer guidance toteam leaders and senior managers in all areas of library work,especially those involved in collection management, service provisionand web development, and is equally applicable to the needs ofacademic, public, government, commercial and other morespecialized library and information services. The text adopts a hands-on, jargon-free approach, and includes relevant examples, casestudies, reader activities and sources of further reading. Key areascovered include: what is information needs analysis?; how is needsanalysis conducted?; what are the varieties of needs analysis?; howare analyses evaluated and reported? Contents: 1. Background to information needs analysis 2. The importance ofcontext in information needs analysis 3.Models and types of information needsanalysis 4. Stages of information needs analysis 5. Methods of information needsanalysis (overview) 6. Analysing existing data 7. Surveying needs 8. Usingstructured groups 9. Integrating and assessing needs analysis data 10. Reportingon information needs analysis.Readership: If you want to provide an information service that truly fulfils yourusers' needs, this book is essential reading. It will also be a core text on coursereading lists in departments of library and information studies.

June 2014256pp | £49.95

Paperback:9781856044844

FORTHCOMING IN 2014

USER STUDIES




54

User Studies for Digital LibraryDevelopmentEdited by Milena Dobreva, Andy O'Dwyer andPierluigi Feliciati

This landmark text captures a global cross-section of leadingvoices and provides a clear and coherent overview of the userstudies domain and user issues in digital libraries.As the information environment becomes increasingly electronic,digital libraries have proliferated, but the focus has often been oninnovations in technology and not the user. Although user needshave become a popular concept, in practice the users are rarelyconsulted in the development of services. Research and analysis ofusers is essential to fine-tune the content and approach of digitallibraries to the diverging requirements and expectations ofincredibly varied communities and to ensure libraries are effective,accessible and sustainable in the long term. Contents: Preface - Tom Wilson 1. Introduction: user studies for digital librarydevelopment - Milena Dobreva, Andy O’Dwyer and Pierluigi Feliciati PART 1:SETTING THE SCENCE 2. Models that inform digital library design - Elaine GToms 3. User-centric studies - Sudatta Chowdhury 4. Design issues and userneeds - Petar Mihaylov 5. Users within the evaluation of digital libraries - GiannisTsakonas PART 2: METHODS EXPLAINED AND ILLUSTRATED 6. Questionnaires, interviews and focus groups as means for user engagement withevaluation of digital libraries - Jillian R Griffiths 7. Expert evaluation methods -Claus-Peter Klas 8. Evidence of user behaviour: deep log analysis - DavidNicholas and David Clark 9. An eye-tracking approach to the evaluation of digitallibraries - Panos Balatsoukas 10. Personas - Katja Guldbak Rasmussen and GittePetersen PART 3: USER STUDIES IN THE DIGITAL LIBRARY UNIVERSE: WHATELSE NEEDS TO BE CONSIDERED? 11. User-related issues in multilingualaccess to multimedia collections - Paul Clough 12. Children and digital libraries -Ian Ruthven, Monica Landoni and Andreas Lingnau 13. User engagement andsocial media - Jeffery K Guin 14. Significant others: user studies and digitalpreservation - Kathleen Menzies and Duncan Birrell 15. The shift to mobile devices- Lina Petrakieva 16. Resource discovery for research and course design -Zsuzsanna Varga 17. Support for users within an educational or e-learning context- Nicola Osborne PART 4: USER STUDIES ACROSS THE CULTURAL HERITAGESECTOR 18. User studies in libraries - Derek Law 19. User studies in archives -Wendy M Duff 20. User studies in museums: holding the museum in the palm ofyour hand - Susan Hazan 21. Digital art online: perspectives on user needs,access, documentation and retrieval - Leo Konstantelos 22. User studies for digitallibraries’ development: audiovisual collections - Andy O’Dwyer 23. A business-model perspective on end-users and open metadata - Harry Verwayen and MartijnArnoldus PART 5: PUYTTING IT ALL TOGETHER 24. And now - to the brave realworld - Milena Dobreva, Andy O’Dwyer and Pierluigi Feliciati.Readership: nformation professionals involved in supporting, developing ordesigning digital library services and for researchers wanting to address the userdimension in their work. It is also an essential textbook for students on LIS andcomputer science courses who want to understand the importance of the user ininformation services.

2012302pp | £49.95

Paperback:9781856047654

E-book:9781856049269

“This book is a timely one...The chapters are writtenby highly competent researchers and professionalsknown in the digital libraries and user studies world.The research world meets the professionals, themature and authoritative researchers arerepresented side by side with young ones juststarting their career.” - Information Research

Information Users and Usability inthe Digital AgeG G Chowdhury and Sudatta Chowdhury

Information users and usability constitute the main building blocksof today's electronic information world. This important new text isthe first to give a holistic overview of all of the necessary issuesrelating to information users and the usability of informationservices in the digital world, including user-centred design, and thecharacteristics and behaviour of information users. This book helps readers understand why information users and theusability of information services are important and equips them toplay a proper role in designing user-centred information systemsand services and to properly exploit information services for themaximum benefit of users. It covers all of the major issues, thecurrent situation and what the various research studies fromaround the world show. Contents: 1. Information needs and user studies 2. Human information behaviourstudies and models 3. Usability study basics 4. Usability study participants 5. Usability data analysis 6. Web usability 7. The usability of digital libraries 8. The digital divide, digital natives and usability 9. Issues and trends in usabilityresearch.Readership: Researchers and practitioners interested in the design and evaluationof digital information systems and services, and students on library, information,and digital library courses.

2011224pp | £49.95

Paperback:9781856045971

E-book:9781856049757

“Aiming to fill a need for books on usability writtenfor professionals who design and provide onlineinformation services, this is a clear and accessibleguide to examining information needs anddeveloping effective user studies to assess onlineinformation services. G G and Sudatta Chowdhuryapproach their topic from a library and informationscience perspective, giving the reader basic skillsthat can be used to design, conduct, analyze, andapply usability research when developing onlineinformation services. VERDICT: Highlyrecommended for libraries and library professionalsproviding resources via the Internet.” - Library Journal

2009208pp | £54.95

Paperback:9781856046725

E-book:9781856047791

How to Give Your Users the LISServices They WantSheila Pantry and Peter Griffiths

Also of interestUser Experience (UX) Design for Libraries 43




55

The Intranet ManagementHandbookMartin White

2011256pp | £49.95

Paperback:9781856047340

E-book:9781856048965

“This is a truly superb book...Martin crams atreasure trove of information into 233 pages. Hiswriting style is concise and easy to digest. I havenever found another book that covers intranets inthis practical style and so I thoroughly recommend itto intranet managers and their teams, to the seniorexecs who have the intranet within their purview,and to information management, knowledgemanagement and content management practitionerswho may have to deal with intranets, or adviseclients on their development.”- Jed Cawthorne, www.ecm-stuff.blogspot.com

2005176pp | £54.95

Hardback:9781856045339

The Content ManagementHandbookMartin White

2006256pp | £54.95

Hardback:9781856045469

E-book:9781856049832

PortalsPeople, Processes, TechnologyEdited by Andrew Cox

2008176pp | £54.95

Hardback:9781856046251

E-book:9781856047821

Web AccessibilityPractical Advice for the Library andInformation ProfessionalEdited by Jenny Craven

WEBSITE & INTRANET MANAGEMENT

2007196pp | £49.95

Hardback:9781856046022

E-book:9781856048736

Making Search WorkImplementing Web, Intranet and EnterpriseSearchMartin White

Managing Your Internet andIntranet Services The Information Professional's Guide toStrategyPeter Griffiths

2004256pp | £49.95

Paperback:9781856044837

2ND EDITION

Also of interestArchiving Websites 44Drupal in Libraries 42Information Architecture 36Managing and Growing a Cultural Heritage 38Web Metrics for Library and Information 20



Index


56

AAbell, Angela . . . . . . . . . . . . . . . . . . . 31The Academic Library, 2nd edition . . . 2Access and Identity Management forLibraries . . . . . . . . . . . . . . . . . . . . . 39

Access, Delivery, Performance . . . . . 40Acquisitions in the New InformationUniverse . . . . . . . . . . . . . . . . . . . . . . 3

Ahmon, Jess . . . . . . . . . . . . . . . . . . . 44Alexander, Ben . . . . . . . . . . . . . . . . . . 5Alire, Camila A. . . . . . . . . . . . . . . . . . 32Allan, Barbara . . . . . . . . . . . . 2, 6, 8, 34Ally, Mohamed. . . . . . . . . . . . . . . . . . 41Altmetrics . . . . . . . . . . . . . . . . . . . . . 21Anderson, David . . . . . . . . . . . . . . . . 44Andrew, Paige G . . . . . . . . . . . . . . . . 11Anglo-American Cataloguing Rules . . 9Archives . . . . . . . . . . . . . . . . . . . . . . . 5Archives and Recordkeeping . . . . . . . 4Archiving Websites . . . . . . . . . . . . . . 44Attar, Karen . . . . . . . . . . . . . . . . . . . . 46Atwell, Bernadette . . . . . . . . . . . . . . . 14Austin, Fay A . . . . . . . . . . . . . . . . . . . 12

BBailey, Steve . . . . . . . . . . . . . . . . . . . 48Bastian, Jeannette A . . . . . . . . . . . . . 5Batley, Sue . . . . . . . . . . . . . . . . . . . . . 8Bawden, David . . . . . . . . . . . . . . . . . 29Beecroft, Kathryn . . . . . . . . . . . . . . . 50Being an Information Innovator . . . . . . 8Bell, Alan . . . . . . . . . . . . . . . . . . . . . . 47Bemis, Michael . . . . . . . . . . . . . . . . . 30Bent, Moira . . . . . . . . . . . . . . . . . . 7, 52Berger, Sidney E . . . . . . . . . . . . . . . . 46Better by Design . . . . . . . . . . . . . . . . 31Better Library and Learning Space . . 31Bielskas, Amanda . . . . . . . . . . . . . . . 43Blanchett, Helen . . . . . . . . . . . . . . 7, 25Blanshard, Catharine . . . . . . . . . . . . 13Blended Learning . . . . . . . . . . . . . . . . 8Booth, Andrew. . . . . . . . . . . . . . . . . . 22Booth, Andrew. . . . . . . . . . . . . . . . . . 52Bowman, J H. . . . . . . . . . . . . . . . . . . 12Boyle, Frances . . . . . . . . . . . . . . . . . 19Bradley, Phil . . . . . . . . . . . . . . . . 23, 38Breeding, Marshall . . . . . . . . . . . . . . 42Brettle, Alison . . . . . . . . . . . . . . . . . . 22Brewerton, Anthony. . . . . . . . . . . . . . . 8Brice, Anne . . . . . . . . . . . . . . . . . . . . 52Bridges, Karl . . . . . . . . . . . . . . . . . . . . 2Brock, Avril . . . . . . . . . . . . . . . . . 12, 13Brophy, Peter. . . . . . . . . . . 2, 22, 34, 40Broughton, Vanda . . . . . . . . . . . . . . . 12Brown, Adrian . . . . . . . . . . . . . . . . . . 44Bruce, Rachel . . . . . . . . . . . . . . . . . . 39Building a Successful Customer-serviceCulture . . . . . . . . . . . . . . . . . . . . . . 34

Building an Electronic ResourceCollection . . . . . . . . . . . . . . . . . . . . 19

Building and Managing E-bookCollections . . . . . . . . . . . . . . . . . . . 18

Building Mobile Library Applications . 42Building the Digital Infrastructure . . . 39Building Your Portfolio, 2nd edition . . . 6Building Your Portfolio, 3rd edition . . . 6Bülow, Anna E . . . . . . . . . . . . . . . . . . 44Burton, Paul F . . . . . . . . . . . . . . . . . . . 8

CCalhoun, Karen . . . . . . . . . . . . . . . . . 16Calvert, Philip J . . . . . . . . . . . . . . . . . 53Caroline Brown . . . . . . . . . . . . . . . . . . 4Cassell, Kay Ann . . . . . . . . . . . . . . . . 48Catalogue 2.0 . . . . . . . . . . . . . . . . . . . 9Cataloguing and Decision-making in aHybrid Environment . . . . . . . . . . . . . 9

Chambers, Sally . . . . . . . . . . . . . . . . . 9Changing Roles and Contexts for HealthLibrary and Information Professionals. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapman, Liz . . . . . . . . . . . . . . . . . . . 3Children and Young People, 2nd edition . . . . . . . . . . . . . . . . . . . 13

Choksy, Carol A. . . . . . . . . . . . . . . . . 47Chowdhury, G G 8, 9, 18, 27, 28, 30, 54Chowdhury, Sudatta . . . . . . . . 9, 18, 54The CILIP Guidelines for SecondarySchool Libraries, 3rd edition. . . . . . 52

CILIP: the Chartered Institute of Libraryand Information Professionals

Yearbook 2014 . . . . . . . . . . . . . . . . 50Clark, Jason A . . . . . . . . . . . . . . . . . . 42Clayton, Peter . . . . . . . . . . . . . . 34, 52Cloonan, Michele V . . . . . . . . . . . . . . 44Cloud Computing for Libraries . . . . . 42Coleman, Lynn . . . . . . . . . . . . . . . 5, 48Collaboration in Libraries and LearningEnvironments . . . . . . . . . . . . . . . . . 33

Collection Development in the DigitalAge. . . . . . . . . . . . . . . . . . . . . . . . . . 3

Collection Management . . . . . . . . . . . 3Community Archives . . . . . . . . . . . . . . 5Competing with Knowledge. . . . . . . . 31The Concise AACR2 . . . . . . . . . . . . . . 9The Content Management Handbook55Cooke, Alison . . . . . . . . . . . . . . . . . . 25Coonan, Emma . . . . . . . . . . . . . . . . . 24Copyright and E-learning . . . . . . . . . 20Copyright Compliance. . . . . . . . . . . . 14Copyright for Archivists and RecordsManager . . . . . . . . . . . . . . . . . . . . . . 6

Copyright, 5th edition . . . . . . . . . . . . 14Cornelius, Ian . . . . . . . . . . . . . . . . . . 26Cornish, Graham P . . . . . . . . . . . . . . 14Corrado, Edward M . . . . . . . . . . . . . . 40Corrall, Sheila . . . . . . . . . . . . . . . . . . . 8Court, Joy . . . . . . . . . . . . . . . . . . . . . 13Cox, Andrew . . . . . . . . . . . . . . . . . . . 55Craven, Jenny . . . . . . . . . . . . . . . 40, 55Creating a Complete Programme forElectronic Records Retention. . . . . 47

Creating Your Library’s Business Plan34Cullingford, Alison . . . . . . . . . . . . . . . 45Cultural Heritage Information Access andManagement . . . . . . . . . . . . . . . . . 28

Curry, Evelyn L . . . . . . . . . . . . . . . . . . 9Customer-based CollectionDevelopment . . . . . . . . . . . . . . . . . . 2

The Cybrarian’s Web. . . . . . . . . . . . . 39Czarnecki, Kelly . . . . . . . . . . . . . . . . 43

DDadson, Emma . . . . . . . . . . . . . . . . . 33Davey, Matthew. . . . . . . . . . . . . . . . . 39Dawson, Heather . . . . . . . . . . . . . . . . 2de Sáez, Eileen Elliott . . . . . . . . . . . . 34De Saulles, Martin. . . . . . . . . . . . . . . 27Dearnley, James . . . . . . . . . . . . . . . . 30Dearstyne, Bruce W . . . . . . . . . . . . . . 6Deegan, Marilyn . . . . . . . . . . . . . 18, 45Delivering Digital Services . . . . . . . . 45Delivering Impact and Sustainability forDigital Content . . . . . . . . . . . . . . . . 21

Delivering Research Data ManagementServices . . . . . . . . . . . . . . . . . . . . . 15

Delivering the Best Start . . . . . . . . . . 13Delve, Janet . . . . . . . . . . . . . . . . . . . 44Demonstrating Value in Digital Libraries. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Describing Electronic, Digital, and OtherMedia Using AACR2 and RDA. . . . 12

Desouza, Kevin C . . . . . . . . . . . . . . . 31Developing Academic Library Staff forFuture Success . . . . . . . . . . . . . . . . 8

Developing Strategic Marketing PlansThat Really Work . . . . . . . . . . . . . . 36

Developing the New LearningEnvironment . . . . . . . . . . . . . . . . . . 20

Devine, Jane . . . . . . . . . . . . . . . . . . . 24Digital Archives . . . . . . . . . . . . . . . . . 17Digital Asset Management in Theory andPractice . . . . . . . . . . . . . . . . . . . . . 40

Digital Consumers. . . . . . . . . . . . . . . 30Digital Curation . . . . . . . . . . . . . . . . . 15Digital Futures . . . . . . . . . . . . . . . . . . 18Digital Humanities in Practice . . . . . . 17Digital Information . . . . . . . . . . . . . . . 45Digital Information Design and Access28Digital Libraries and Information Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Digital Literacies for Learning . . . . . . 20Digital Preservation . . . . . . . . . . . . . . 45Digitizing Collections . . . . . . . . . . . . . 45A Directory of Rare Booka and SpecialCollections in the UK and Republic ofIreland, 3rd edition . . . . . . . . . . . . . 46

Discovering, Retrieving and ManagingDigital Cultural Objects. . . . . . . . . . 16

Dobreva, Milena . . . . . . . . . . . . . 17, 54Donnelly, Christinea . . . . . . . . . . 49, 52Dorner, Daniel G . . . . . . . . . . . . . . . . 53Dreyer, Kathleen M . . . . . . . . . . . . . . 43

Drupal in Libraries . . . . . . . . . . . . . . . 42Duckett, Bob . . . . . . . . . . . . . . . . . . . 49Durrant, Fiona . . . . . . . . . . . . . . . . . . 14

EE-books in Libraries . . . . . . . . . . . . . 18The E-copyright Handbook . . . . . . . . 14Effective Skills for the Modern PublicLibrary Manager . . . . . . . . . . . . 32, 45

Egger-Sider, Francine . . . . . . . . . . . . 24Ellis, Mike . . . . . . . . . . . . . . . . . . . . . 38El-Sherbini, Magda . . . . . . . . . . . . . . 10Emergency Planning and Response forLibraries, Archives and Museums . 33

Endicott-Popovsky, Barbara . . . . . . . 17Envisioning Future Academic LibraryServices . . . . . . . . . . . . . . . . . . . . . . 2

Eshleman, Joe . . . . . . . . . . . . . . . . . . 1Essential Cataloguing . . . . . . . . . . . . 12Essential Classification . . . . . . . . . . . 12Essential Dewey . . . . . . . . . . . . . . . . 12Essential Law for InformationProfessionals, 3rd edition . . . . . . . . 14

Essential Library of Congress SubjectHeadings . . . . . . . . . . . . . . . . . . . . 12

Essential Thesaurus Construction. . . 12Estelle, Lorraine . . . . . . . . . . . . . . . . 45Etches, Amanda . . . . . . . . . . . . . . . . 43Evaluating and Measuring the Value,Use and Impact of Digital Collections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Evaluating the Impact of Your Library 21Evans, G Edward . . . . . . . . . . . . . . . 32Evidence-based Practice for InformationProfessionals . . . . . . . . . . . . . . . . . 52

Expert Internet Searching . . . . . . . . . 23Exploiting Knowledge in Health Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Exploring Digital Libraries . . . . . . . . . 16Extensible Processing for Archives andSpecial Collections . . . . . . . . . . . . . . 4

Eynon, Andrew . . . . . . . . . . . . . . . . . 52

FFacilitating Access to the Web of Data36Feather, John . . . . . . . . . . . . . . . 27, 30Feliciati, Pierluigi . . . . . . . . . . . . . . . . 54Fieldhouse, Maggie . . . . . . . . . . . . . . 3Fisher, Shelagh . . . . . . . . . . . . . . . . . 40Foo, Schubert . . . . . . . . . . . . . . . . . . 18Ford, Nigel. . . . . . . . . . . . . . . . . . . . . 29Forde, Helen . . . . . . . . . . . . . . . . . . . . 5Foscarini, Fiorella . . . . . . . . . . . . . . . 47Foskett, A C. . . . . . . . . . . . . . . . . . . . . 9Foster, Allen . . . . . . . . . . . . . . . . 16, 26Foundations of the Information Sciencesseries . . . . . . . . . . . . . . . . . . . . . . . 29

Franks, Patricia C . . . . . . . . . . . . . . . 46Funamental for the Academic Liaison . 1Fundamentals of CollectionDevelopment and Management, 3rdedition. . . . . . . . . . . . . . . . . . . . . . . . 3

Fundamentals of Managing ReferenceCollections . . . . . . . . . . . . . . . . . . . . 3

Furner, Jonathan . . . . . . . . . . . . . . . . 30The Future of Archives andRecordkeeping . . . . . . . . . . . . . . . . . 6

The Future of Scholarly Communication. . . . . . . . . . . . . . . . . . . . . . . . . . 1, 45

GGaming in Libraries . . . . . . . . . . . . . . 43Gannon-Leary, Pat . . . . . . . . . . . . . . 52Garibyan, Masha. . . . . . . . . . . . . . . . 39Getting Started with Cloud Computing40Gilchrist, Alan . . . . . . . . . . . . . . . 30, 36Glass, Bob. . . . . . . . . . . . . . . . . . . . . 45Glassman, Paul. . . . . . . . . . . . . . . . . 53Gluibizzi, Amanda . . . . . . . . . . . . . . . 53Godwin, Peter . . . . . . . . . . . . . . . . . . 25Going Beyond Google Again. . . . . . . 24Gorman, G E . . . . . . . . 3, 34, 45, 52, 53Gorman, Michael. . . . . . . . . . . . . . . . . 9Graham, Susan . . . . . . . . . . . . . . . . . 47Grant, Maria J . . . . . . . . . . . . . . . . . . 51Griffiths, Jillian R . . . . . . . . . . . . . . . 40Griffiths, Peter . . . . . . . 8, 31, 34, 54, 55A Guide to Finding Quality Informationon the Internet . . . . . . . . . . . . . . . . 25

A Guide to Teaching Information Literacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Guidelines for Colleges, 7th edition . 52

HHales, Alma . . . . . . . . . . . . . . . . . . . . 14A Handbook for Corporate InformationProfessionals . . . . . . . . . . . . . . . . . 53

A Handbook for Media Librarians . . . 52The Handbook of Art and DesignLibrarianship. . . . . . . . . . . . . . . . . . 53

Hanson, Terry . . . . . . . . . . . . . . . . . . . 2Hare, Catharine. . . . . . . . . . . . . . . . . 48Harriman, Joy H P. . . . . . . . . . . . . . . 34Harvey, Ross. . . . . . . . . . . . . . . . . . . 15Hastings, Robin M. . . . . . . . . . . . . . . 43Havergal, Virginia . . . . . . . . . . . . . . . 18Hedges, Mark . . . . . . . . . . . . . . . . . . 40Henry, Jo . . . . . . . . . . . . . . . . . . . . . . . 1Hernon, Peter . . . . . . . . . . . . . . . . . . 32Herring, James E . . . . . . . . . . . . . . . 25Hider, Philip . . . . . . . . . . . . . . . . . 29, 37Hill, Jennie. . . . . . . . . . . . . . . . . . . . . . 6Hiremath, Uma . . . . . . . . . . . . . . . . . 48Holden, Jesse . . . . . . . . . . . . . . . . . . . 3Hornby, Susan. . . . . . . . . . . . . . . . . . 45Houghton-Jan, Sarah . . . . . . . . . . . . 43How to do Information Studies . . . . . 29How to Do Research, 3rd edition . . . 52How to Give Your Users the LIS ServicesThey Want . . . . . . . . . . . . . . . . . . . 54

Hughes, Lorna. . . . . . . . . . . . . . . 22, 45

IIM and SMS Reference Services forLibraries . . . . . . . . . . . . . . . . . . . . . 43

Improving Students’ Web Use andInformation Literacy . . . . . . . . . . . . 25

Indexing and Abstracting in Theory andPractice, 3rd edition . . . . . . . . . . . . . 9

Information 2.0 . . . . . . . . . . . . . . . . . 27Information Architecture . . . . . . . . . . 36Information Ethics . . . . . . . . . . . . . . . 26Information Governance and Assurance. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Information Literacy Beyond Library 2.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Information Literacy Meets Library 2.025Information Management Solutions . 31Information Needs Analysis. . . . . . . . 53Information Policies and Strategies. . 26Information Resource Description29, 37Information Rights in Practice . . . . . . 26Information Science in Transition . . . 30The Information Society . . . . . . . . . . 27Information Users and Usability in theDigital Age . . . . . . . . . . . . . . . . . . . 54

Innovations in Information Retrieval . 26The Innovative School Librarian . . . . 52Interactive Information Seeking,Behaviour and Retrieval . . . . . . . . . 27

The Intranet Management Handbook 55Introducing RDA . . . . . . . . . . . . . . . . 10Introduction to Digital Libraries . . . . . 18Introduction to Information Behaviour 29Introduction to Information Science. . 29An Introduction to Library andInformation Work, 3rd edition . . . . . . 8

Introduction to Modern InformationRetrieval . . . . . . . . . . . . . . . . . . . . . 27

Introduction to Resource Description andAccess . . . . . . . . . . . . . . . . . . . . . . 11

iResearch series . . . . . . . . . . . . . . . . 28Is Digital Different? . . . . . . . . . . . . . . 17Ivacs, Gabriella . . . . . . . . . . . . . . . . . 17

JJacobs, Neil. . . . . . . . . . . . . . . . . . . . 39Jacobson, Trudi E . . . . . . . . . . . . 23, 25Johnson, Peggy . . . . . . . . . . . . . . . . . 3Jones, Ed . . . . . . . . . . . . . . . . . . . . . 11Jones, Sarah . . . . . . . . . . . . . . . . . . . 15Jubb, Michael . . . . . . . . . . . . . . . . 1, 45

KKaplan, Richard. . . . . . . . . . . . . . . . . 18Kaplowitz, Joan R . . . . . . . . . . . . . . . 24Kelly, Diane . . . . . . . . . . . . . . . . . . . . 27Kendrick, Terry . . . . . . . . . . . . . . . . . 36

Index


57

Kennedy, Marie R . . . . . . . . . . . . . . . 35Khan, Ayub . . . . . . . . . . . . . . . . . . . . 31Know it All, Find it Fast . . . . . . . . . . . 49Know it All, Find it Fast for AcademicLibraries . . . . . . . . . . . . . . . . . . . . . . 2

Know it All, Find it Fast for YouthLibrarians and Teachers . . . . . . . . . 52

Knowledge Management . . . . . . . . . 31Korn, Naomi . . . . . . . . . . . . . . . . . . . 13Kovacs, Diane K . . . . . . . . . . . . . 19, 49Kroski, Ellyssa. . . . . . . . . . . . . . . . . . 42

LLaGuardia, Cheryl M . . . . . . . . . . . . . 35Lancaster, F W . . . . . . . . . . . . . . . . . . 9Landis, Cliff . . . . . . . . . . . . . . . . . . . . 43Lankes, R David . . . . . . . . . . . . . . . . 49Larsgaard, Mary Lynette . . . . . . . . . . 11Lascarides, Michael . . . . . . . . . . . . . 43Lawson, Steve. . . . . . . . . . . . . . . . . . 43Leadership . . . . . . . . . . . . . . . . . . . . 34Leading and Managing Archives andRecords Programs . . . . . . . . . . . . . . 6

Lee, Stuart D . . . . . . . . . . . . . . . . . . . 19Lemieux, Victoria . . . . . . . . . . . . . 5, 48Lester, Ray . . . . . . . . . . . . . . . . . . . . 50Levy, Philippa . . . . . . . . . . . . . . . . . . 20Librarianship . . . . . . . . . . . . . . . . . . . . 8Libraries and Information Services in theUnited Kingdom and the Republic ofIreland 2014 . . . . . . . . . . . . . . . . . . 50

Libraries Without Walls 5. . . . . . . . . . 40Libraries Without Walls 6. . . . . . . . . . 40Libraries Without Walls 7. . . . . . . . . . 40Library Analytics and Metrics . . . . . . 20Library and Information Science . . . . 30Library Camps and Unconferences. . 43The Library in the 21st Century. . . . . 34Library Management in Disruptive Times. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

The Library Marketing Toolkit . . . . . . 35Library Services for Children and YoungPeople . . . . . . . . . . . . . . . . . . . . . . 12

Library Services from Birth to Five . . 13Library Videos and Webcasts . . . . . . 43Linked Data for Libraries, Archives andMuseums . . . . . . . . . . . . . . . . . . . . 36

Little, Joyce . . . . . . . . . . . . . . . . . . . . 34Location-aware Services and QR Codesfor Libraries . . . . . . . . . . . . . . . . . . 42

Lomas, Elizabeth. . . . . . . . . . . . . . . . 31

MMackenzie, Alison . . . . . . . . . . . . . 1, 21Mackey, Thomas P . . . . . . . . . . . 23, 25MacLennan, Alan . . . . . . . . . . . . . . . 26Macrae-Gibson, Rowena . . . . . . . . . . 1Madigan, Dan . . . . . . . . . . . . . . . . . . 20Mahon, Barry. . . . . . . . . . . . . . . . . . . 36Making Search Work . . . . . . . . . . . . . 55Making the Most of RFID in Libraries 40Management Basics for InformationProfessionals . . . . . . . . . . . . . . . . . 32

Management Skills for Archivists andRecords Managers . . . . . . . . . . . . . . 5

Managing Academic Support Services inUniversities. . . . . . . . . . . . . . . . . . . . 2

Managing Acquisitions in Library andInformation Services, 3rd edition . . . 3

Managing and Growing a CulturalHeritage Web Presence . . . . . . . . . 38

Managing Electronic Records . . . . . . 48Managing Information Resources inLibraries . . . . . . . . . . . . . . . . . . . . . 34

Managing Information Services. . . . . 34Managing Outsourcing in Library andInformation Services. . . . . . . . . . . . 34

Managing Records . . . . . . . . . . . . . . 48Managing Records in Global FinancialMarkets. . . . . . . . . . . . . . . . . . . . 5, 48

Managing Research Data . . . . . . . . . 16Managing Stress and Conflict inLibraries . . . . . . . . . . . . . . . . . . . . . 34

Managing the Crowd . . . . . . . . . . . . . 48Managing Your Internet and IntranetServices . . . . . . . . . . . . . . . . . . . . . 55

Margaret Crockett . . . . . . . . . . . . . . . . 4Marketing Concepts for Libraries andInformation Service, 3rd edition . . . 34

Marketing with Social Media . . . . . . . 35Marketing Your Library’s Electronic

Resources . . . . . . . . . . . . . . . . . . . 35Markland, Margaret . . . . . . . . . . . . . . 40Markless, Sharon . . . . . . . . . . . . 21, 52Marshall, Audrey . . . . . . . . . . . . . . . . . 3Martin, Allan . . . . . . . . . . . . . . . . . . . 20Martin, Lindsey . . . . . . . . . . . . . . . 1, 21Mastering Digital Librarianship . . . 1, 17Matassa, Freda . . . . . . . . . . . . . . . . . 37Matthews, Joseph R . . . . . . . . . . . . . 32Maxwell, Robert L . . . . . . . . . . . . . . . 11Maxwell’s Handbook for RDA . . . . . . 11McKnight, Sue. . . . . . . . . . . . . . . . . . . 2McLeish, Simon. . . . . . . . . . . . . . . . . 39McLeod, Julie . . . . . . . . . . . . . . . . . . 48McMenemy, David. . . . . . . . . . 8, 26, 45Measuring Library Performance . . . . 22Melling, Maxine . . . . . . . . . . . 20, 33, 34Metadata for Digital Collections . . . . 37Metaliteracy. . . . . . . . . . . . . . . . . . . . 23Michael Sauers . . . . . . . . . . . . . . . . . 43Microblogging and Lifestreaming inLibraries . . . . . . . . . . . . . . . . . . . . . 43

Miksa, Shawne D. . . . . . . . . . . . . . . . 11Millar, Laura A . . . . . . . . . . . . . . . . . . . 5Miller, Stephen J . . . . . . . . . . . . . . . . 37M-Libraries 2 . . . . . . . . . . . . . . . . . . . 41M-Libraries 3 . . . . . . . . . . . . . . . . . . . 41M-Libraries 4 . . . . . . . . . . . . . . . . . . . 41Moniz, Richard . . . . . . . . . . . . . . . . . . 1Moore, Nick . . . . . . . . . . . . . . . . . . . . 52Morgan, Peter . . . . . . . . . . . . . . . . . . 22Moss, Michael . . . . . . . . . . . . . . . . . . 17Moulaison, Heather Lea . . . . . . . . . . 40Murphy, Joe. . . . . . . . . . . . . . . . . . . . 42Musuem Collections Management . . 37

NNast, Philip . . . . . . . . . . . . . . . . . . . . 49Needham, Gill . . . . . . . . . . . . . . . . . . 41Negotiating Licences for DigitalResources . . . . . . . . . . . . . . . . . . . 14

The New Professional’s Handbook . . . 8The New Professional’s Toolkit . . . . . . 8The New Walford Guide to ReferenceResources, volume 1 . . . . . . . . . . . 50

The New Walford Guide to ReferenceResources, volume 2 . . . . . . . . . . . 50

Next-Gen Library Redesign. . . . . . . . 43Nicholas, David . . . . . . . . . . . . . . . . . 30Nicholson, Scott . . . . . . . . . . . . . . . . 49The No-nonsense Guide to Archives andRecordkeeping . . . . . . . . . . . . . . . . . 4

The No-nonsense Guide to Copyright inAll Media. . . . . . . . . . . . . . . . . . . . . 14

The No-nonsense Guide to Legal Issuesin Web 2.0 and Cloud Computing . 15

The No-nonsense Guide to LicensingDigital Resources . . . . . . . . . . . . . . 13

The No-nonsense Guide to Training inLibraries . . . . . . . . . . . . . . . . . . . . . . 6

No Shelf Required 2 . . . . . . . . . . . . . 19Norman, Sandy . . . . . . . . . . . . . . . . . 14Notess, Greg . . . . . . . . . . . . . . . . . . . 43Nyhan, Julianne . . . . . . . . . . . . . . . . 17

OO’Connor, Steve . . . . . . . . . . . . . . . . 32O’Dwyer, Andy. . . . . . . . . . . . . . . . . . 54Oldroyd, Margaret . . . . . . . . . . . . . . . . 8Oliver, Chris. . . . . . . . . . . . . . . . . . . . 10Oliver, Gillian . . . . . . . . . . . . . . . . . . . 47Oppenheim, Charles . . . . . . . . . . 13, 15Organizing Exhibitions . . . . . . . . . . . 37Organizing Information . . . . . . . . . . . . 9Owen, Kath . . . . . . . . . . . . . . . . . . . . . 6Owen, Tim Buckley . . . . . . . . . . . . . . 49Oxbrow, Nigel . . . . . . . . . . . . . . . . . . 31

PPadfield, Tim . . . . . . . . . . . . . . . . . . . . 6Palmer, Martin . . . . . . . . . . . . . . . . . . 40Pantry, Sheila . . . . . . . . . . 8, 31, 34, 54Paquette, Scott . . . . . . . . . . . . . . . . . 31Parker, Jo . . . . . . . . . . . . . . . . . . . . . 25Paschoud, John . . . . . . . . . . . . . . . . 39Pedley, Paul . . . . . . . . . . . . . . . . . . . 14Peltier-Davis, Cheryl Ann . . . . . . . . . 39Pickard, Alison Jane . . . . . . . . . . . . . 51Planning and Implementing ElectronicRecords Management . . . . . . . . . . 48

Polanka, Sue. . . . . . . . . . . . . . . . . . . 19Portals . . . . . . . . . . . . . . . . . . . . . . . . 55Potter, Ned . . . . . . . . . . . . . . . . . . . . 35Poulter, Alan . . . . . . . . . . . . . . . . . 8, 45Powis, Chris . . . . . . . . . . . . . . . . . . . 23Powis, Chris . . . . . . . . . . . . . . . . . . . 25Practical Cataloguing . . . . . . . . . . . . . 8Practical Copyright for InformationProfessionals . . . . . . . . . . . . . . . . . 14

Practical Digital Preservation . . . . . . 44Practical Tips for Developing Your Staff7Practical Tips for Library and InformationProfessionals series . . . . . . . . . . . . . 7

Practical Tips for Proving Your Worth . 7Practical Tips for Supporting YourResearchers . . . . . . . . . . . . . . . . . . . 7

Pratchett, Tracey . . . . . . . . . . . . . . . . . 7Preparing Collections for Digitization 44Preservation Management for Libraries,Archives and Museums . . . . . . . . . 45

Preserving Archives, 2nd edition. . . . . 5Preserving Complex Digital Objects . 44Preserving Our Heritage . . . . . . . . . . 44Price, Kate. . . . . . . . . . . . . . . . . . . . . 18Principles and Practice in RecordsManagement and Archives series . . 5

Project Management . . . . . . . . . . . . . 34Providing Effective Library Services forResearch . . . . . . . . . . . . . . . . . . . . 52

Pryor, Graham. . . . . . . . . . . . . . . 15, 16The Public Library . . . . . . . . . . . . . . . 45

QQualitative Research for the InformationProfessional, 2nd edition . . . . . . . . 52

RRadford, Marie L . . . . . . . . . . . . . . . . 49Rafferty, Pauline . . . . . . . . . . . . . 16, 26Rankin, Carolynn. . . . . . . . . . . . . 12, 13Rare Books and Special Collections . 46Ray, Louise . . . . . . . . . . . . . . . . . . . . . 5RDA and Cartographic Resources . . 11RDA and Serials Cataloguing . . . . . . 11RDA: Element Set . . . . . . . . . . . . . . . 10RDA: Resource, Description andAccess, 2013 Revision . . . . . . . . . . 10

RDA: Strategies for Implementation . 10Read to Succeed. . . . . . . . . . . . . . . . 13Reader Development in Practice . . . 45Recordkeeping, Compliance and theLaw. . . . . . . . . . . . . . . . . . . . . . . . . 47

Records and Information Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Records Management and InformationCulture . . . . . . . . . . . . . . . . . . . . . . 47

Reference and Information Services. 48Reflecting on the Future of Academicand Public Libraries . . . . . . . . . . . . 32

Research Methods in Information . . . 51Research, Evaluation and Audit . . . . 51Rethinking Information Literacy. . . . . 24Rhys-Lewis, Jonathan. . . . . . . . . . . . . 5Roberts, Sue . . . . . . . . . . . . . . . . 20, 34Robin Fay . . . . . . . . . . . . . . . . . . . . . 43Robinson, Lyn . . . . . . . . . . . . . . . 22, 29Robinson, Thomas Sean Casserley . 43Rowlands, Ian . . . . . . . . . . . . . . . . . . 30Rowley, Jennifer . . . . . . . . . . . . . . 8, 34Ruddock, Bethan . . . . . . . . . . . . . . . . 8Ruthven, Ian . . . . . . . . . . . . . . . . 27, 28

SSantamaria, Daniel A . . . . . . . . . . . . . 4Schmidt, Aaron . . . . . . . . . . . . . . . . . 43Scholarly Publishing in an Electronic Era

45Schopflin, Katherine . . . . . . . . . . 52, 53Screencasting for Libraries . . . . . . . . 43Secker, Jane . . . . . . . . . . . . . . . . 20, 24Semantic Web Technologies and SocialSearching for Librarians . . . . . . . . . 43

Sen, Barbara . . . . . . . . . . . . . . . . . . . 51Setting Up a Library and InformationService from Scratch . . . . . . . . . . . 31

Seven Steps to Effective OnlineTeaching . . . . . . . . . . . . . . . . . . . . . 19

Shaper, Sue . . . . . . . . . . . . . . . . . . . 52Shep, Sydney J . . . . . . . . . . . . . . . . . 45Shepherd, Elizabeth . . . . . . . . . . . . . 48

Shorley, Deborah. . . . . . . . . . . . . . 1, 45Showers, Ben . . . . . . . . . . . . . . . . . . 20Silverstein, Joanne . . . . . . . . . . . . . . 49Singer, Carol A . . . . . . . . . . . . . . . . . . 3Smith, Kelvin . . . . . . . . . . . . . . . . . . . 48Social Media for Creative Libraries . . 38A Social Networking Primer for Libraries. . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

The Special Collections Handbook . . 45Spring, Hannah . . . . . . . . . . . . . . . . . 51Stead, Alan . . . . . . . . . . . . . . . . . . . . 26Steiner, Sarah . . . . . . . . . . . . . . . . . . 42Stone, Rod . . . . . . . . . . . . . . . . . . 5, 48Stopforth, Nick. . . . . . . . . . . . . . . 32, 45Strategic Planning for Social Media inLibraries . . . . . . . . . . . . . . . . . . . . . 42

Streatfield, David. . . . . . . . . . . . . . . . 21Stuart, David . . . . . . . . . . . . . . . . 20, 36The Subject Approach to Information,5th edition. . . . . . . . . . . . . . . . . . . . . 9

The Subject Librarian’s Handbook . . . 1Successful Enquiry Answering Every

Time, 6th edition. . . . . . . . . . . . . . . 49Supervising and Leading Teams in ILS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Supporting E-learning . . . . . . . . . . . . 20Supporting Research Students . . . . . . 2Sustainability of Digital Information . . 30

TTanner, Simon . . . . . . . . . . . . 18, 21, 45Tatterall, Andy . . . . . . . . . . . . . . . . . . 21Teaching Information Literacy Online 25Teaching Information Skills . . . . . . . . 23The TECH SET series. . . . . . . . . . . . 42Technology Traning in Libraries . . . . 43Terras, Melissa . . . . . . . . . . . . . . . . . 17Thomsett-Scott, Beth C. . . . . . . . . . . 35Totterdell, Anne . . . . . . . . . . . . . . . . . . 8Transformative Learning Support Modelsin Higher Education . . . . . . . . . . . . . 2

Transforming Information Literacy UsingLearner-centered Teaching . . . . . . 24

UUnderstanding Healthcare Information22Urquhart, Christine . . . . . . . . . . . . . . 22User Experience (UX) Design forLibraries . . . . . . . . . . . . . . . . . . . . . 43

User Studies for Digital LibraryDevelopment . . . . . . . . . . . . . . . . . 54

Using Mobile Technology to DeliverLibrary Services . . . . . . . . . . . . . . . 40

Using Web 2.0 for Health Information 22

Vvan Hooland, Seth. . . . . . . . . . . . . . . 36Varnum, Ken . . . . . . . . . . . . . . . . . . . 42Verborgh, Ruben . . . . . . . . . . . . . . . . 36The Virtual Reference Handbook . . . 49Virtual Reference Service . . . . . . . . . 49

WWalker, Peter. . . . . . . . . . . . . . . . . . . 49Walsh, Andrew . . . . . . . . . . . . . . . . . 40Walton, Graham . . . . . . . . . . . . . . . . 22Warwick, Claire . . . . . . . . . . . . . . . . . 17Watson, Les . . . . . . . . . . . . . . . . . . . 31Watson, Margaret . . . . . . . . . . . . . . . . 6Weaver, Margaret . . . . . . . . . . . . . 2, 33Web Accessibility. . . . . . . . . . . . . . . . 55Web Metrics for Library and InformationProfessionals . . . . . . . . . . . . . . . . . 20

Webb, Jo . . . . . . . . . . . . . . . . 23, 25, 52Weber, Mary Beth . . . . . . . . . . . . . . . 12Welsh, Anne . . . . . . . . . . . . . . . . . . 8, 9Westbrook, Lynn . . . . . . . . . . . . . . . . 49White, Martin . . . . . . . . . . . . . . . . . . . 55Whyte, Angus . . . . . . . . . . . . . . . . . . 15The Wired World . . . . . . . . . . . . . . . . 30Woods, Laura . . . . . . . . . . . . . . . . . . . 7Woodward, Hazel . . . . . . . . . . . . . . . 45

YYeo, Geoffrey . . . . . . . . . . . . . . . . 5, 48Young, Gil . . . . . . . . . . . . . . . . . . . . . . 7Younger, Paula . . . . . . . . . . . . . . . . . 22Your Essential Guide to Career Success,2nd edition . . . . . . . . . . . . . . . . . . . 27

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