academic library outreach: being heard when it matters

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Academic Library Outreach Being Heard When It Matters

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Presentation prepared for the 2014 Connecticut Library Association Annual Conference - co-presenters: Jaime Hammond and Renata Vickrey

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Page 1: Academic Library Outreach: Being Heard When It Matters

Academic Library Outreach

Being Heard When It Matters

Page 2: Academic Library Outreach: Being Heard When It Matters

Campus & Community Connections

Page 3: Academic Library Outreach: Being Heard When It Matters

Get to Know Your Student Government!

Page 4: Academic Library Outreach: Being Heard When It Matters

Campus Collaborations

The library’s One Book program not only brought a campus and outside community together by promoting literacy, but further resulted in a sandwich making service program for a local emergency shelter. Various student groups prepare sandwiches every month.

Page 5: Academic Library Outreach: Being Heard When It Matters

Collaboration Benefits

Page 6: Academic Library Outreach: Being Heard When It Matters

Marketing Opportunities (big & small!)

● Host an event for alumni in collaboration with the Alumni Affairs.

● Cooperate with the Institutional Advancement office on fundraising opportunities.

● Participate in a campus wide events promoting library services.

● Add link to a library on academic departments website

● Provide a space in the library for student organization events.

● Use an entrance board to promote current events.

Page 7: Academic Library Outreach: Being Heard When It Matters

Stay Connected

Page 8: Academic Library Outreach: Being Heard When It Matters

A Captive Audience

Page 9: Academic Library Outreach: Being Heard When It Matters

Go Big!

Page 10: Academic Library Outreach: Being Heard When It Matters

Lessons from Warby Parker

Timing is everything, Word of mouth advertising rules, Be funny & creative, Give people something to talk about… They went big!

Page 11: Academic Library Outreach: Being Heard When It Matters

Campus Events & Marketing Tie-Ins

Page 12: Academic Library Outreach: Being Heard When It Matters

Campus Events & Marketing Tie-Ins

Page 13: Academic Library Outreach: Being Heard When It Matters

Free Food Isn’t Enough… It Takes Obama!

Sometimes enticing people

with food doesn’t cut it.

Successful library programs

are thoughtfully integrated

into the curriculum & support

student enrollment!

Page 14: Academic Library Outreach: Being Heard When It Matters

Development & Fundraising (Just Do It!)

Page 15: Academic Library Outreach: Being Heard When It Matters

Outreach to campus and outside community

Friends of the Library Group

Selecting Board Members:● Include faculty who will help to promote the library.● Include students who will participate in events and advocate for their needs.

related to the library to campus administration (materials, databases, hours, etc.).

● Include donors and people from the community who will bring attention of the library needs to community at large.

Page 16: Academic Library Outreach: Being Heard When It Matters

Friends of the Library Leaflet

Include history of the library, information about services, and hours.

Uniqueness - draw attention to Special Collections and archives

Support the Burritt Library

Provide information on library services for campus community and community at large. Include information on ways to support library.

Page 17: Academic Library Outreach: Being Heard When It Matters

Developing a Plan

Page 18: Academic Library Outreach: Being Heard When It Matters

• Feedback from clientele (surveys, LibQUAL, etc.)

• Ebb and flow of the academic year (timing is essential)

• Alignment with strategic goals of the Library and College/University

• Are there certain segments of our clientele that deserve some extra

attention (for example, parents or students enrolled in new programs)?

A Few Considerations

Page 19: Academic Library Outreach: Being Heard When It Matters

2013 The Year of Italian Culture in the US

To Everything There is a Season...

End of Term “Stress Busters”

Page 20: Academic Library Outreach: Being Heard When It Matters

Goal Sample

Strategy or Action Timeline Champion Resources NeededPublish a newsletter for faculty

2x per semester Homer Staff

Sponsor a new faculty reception

Late summer Lisa Staff and money for refreshments

Encourage humanities and social sciences faculty to use Special Collections and Archives by hosting an Archives crawl

National Archives Month (Oct.)

Marge Staff, money for exhibit supplies

Marketing/Outreach Goal 1: [INSERT GOAL STATEMENT HERE]

(Ex. Ensure that faculty are informed of new Library collections and services)

Objectives (Should be measurable!):

1. Increase the number of courses with an assigned embedded librarian

2. Increase the number of faculty library instruction requests

3. Increase use of materials in Special Collections and Archives

4. Increase use of XYZ database by at least 10%

Page 21: Academic Library Outreach: Being Heard When It Matters

You don’t need to be a graphic designer...

Page 22: Academic Library Outreach: Being Heard When It Matters

• Follow marketing pros (esp. outside the LIS field) on Twitter.

• Watch what your favorite company does.

Other Sources of Inspiration