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Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

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Page 1: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

The library and the network:flattening the library and turning it inside out

Lorcan Dempsey

Access 2005Edmonton 19 October 2005

Page 2: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Overview

Page 3: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 4: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 5: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 6: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 7: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 8: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 9: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 10: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

• Registration• Query translation• Markup translation• Authentication / Authorization

Terminology ServicesArchitecture

Web Service

FullText

Vocabulary A

Protocol

SQL

Vocabulary B

Protocol

XML

Vocabulary C

Protocol

SRW/U REST SOAP

12

3

Page 11: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Some context

Page 12: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

A flat world:coordinates adapted from Friedman

A digital platformComputation and communication

Reduced friction in workflows‘Web services’ – communicating applicationsStreamlined logistics and supply chain Flow

Distributed global deep collaboration and sourcingProcesses assembled based on cost and efficiency

Vertical intra-organizational assembly moves tohorizontal interorganizational assembly

Page 13: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

The web is the information space Amazoogle defines what is ‘on-

web’ The texting generation Rip, mix and burn

Network workflows emerging to help manage time spent in network

The library has to be in those workflows

Flattening requires more fluid communications – cf ILL

Zero sum funding and … … growing requirements Collaborative/sourced processes.

A digital platform

Reduced friction in workflows

Deep collaboration and sourcing

Page 14: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, EdmontonSearch engine

Personalenvironments

PDAs

learning management systems

campus portal

course materialtext book

RSS aggregator

readinglistslibrary

user environmentsresource environment

Institutional repository

Digital collections

E-reserve CatalogLicensed collections

Aggregations

Virtual reference

Cataloging, ILL

Flow and flattening: the library in the user environment,Not the user in the library environment.

Flattening and flow:Flexible assembly of services from multiple sources.

Page 15: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Turning libraries inside out

In the flow Search Social networking So …

Page 16: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

In the user *-flow

Workflow Learnflow Commuteflow Lifeflow

Research flow e.g. See Cliff’s talk Personal collections and

citation chaining Integration of

data and literature Repository deposit

in workflow

Page 17: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Example: developing metasearch

2 nice presentations at the NISO OpenURL and Metasearch meetinghttp://www.niso.org/news/events_workshops/OpenURL-05-Agen-FINAL.html

“The aim is to provide service which fits into patterns of user behavior and abstracts away from the boundaries of database providers. The focus was on putting data where it was useful. The focus was not on putting the user in front of a 'one-stop-shop' which is how metasearch often seems to be presented. Both presentations also usefully see metasearch as a part only of a wider system of services which discover, locate, request and deliver resources of interest.” LD

Page 18: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

‘2 clicks to full-text’ Integrate ‘find articles’

service with other services ‘Variety of pathways’ Metasearch appropriate

databases from course pages

Innovative Uses of Metasearch: Rethinking Metasearch for a Better User ExperienceDavid Lindahl & Jeff Suszczynski, U Rochester

Page 19: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

‘Integrate library content into other campus systems’

‘Centerpiece of a web services oriented infrastructure’

Data presented nicely – what is is andhow available.

Doing More with Metasearch The Metalib X-Server.David Walker, Calstate San Marcos

MetalibFederated Search Engine, hosted at the Chancellor’s Office.

Library CatalogDatabase of local book, media, and journal holdings, as well as print and media reserves.

CircuitDatabase of San Diego area academic library collections.

E-ResDatabase of electronic reserves.

SFXOpenURL link server, hosted at the Chancellor’s Office

MA

RC

-XM

L

OpenURL-XML

Custom XML

Custo

m X

ML

HTML

RSS

Reserves HarvesterGathers and combines reserves from catalog and Eres.

XML

Z39.50

MARC

Xerxes

Page 20: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Gather -- create -- share

Flecker and McLean. DLF paper

More prefabricatedworkflows

Page 21: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Elgg :: Personal Learning Landscape

Page 22: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Experiment …

What would your services be like if the only UIs you could use were services on this page?

Page 23: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Everything is in three generations:library protocols

Generation one Z39.50, ISO-ILL, … S2S Library niche

Generation two OpenURL, OAI-PMH, NCIP,

SRU, … B2B Web services idiom

Generation three: intrastructure Leverage G2 infrastructure:

lightweight services on top of SRU/OpenURL/OAI

RESTful COinS Bridges to generic

approaches and desktop frameworks

RSS Research pane Bookmarklets Widgets

Page 24: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 25: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 26: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 27: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 28: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 29: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 30: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 31: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Inside out:

What services where? Discovering Linking Gathering Annotating Depositing Creating Asking

Questions Levels of engagement:

Satisfiction and conviction Different grades of

experience and intersection Brand and presence

Disembedding from traditional settings and re-embedding at the point of need

A one-stop shop is a one-shop stop! Flattening to allow flow …

Page 32: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Flatteninglibraries

Long tail diseconomies Process sourcing:

a new era of cooperation and sourcing

Page 33: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

The long tail

Page 34: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Page 35: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Aggregation of supply Systemwide transaction

costs? Discover – locate – request –

deliver – mix Systemwide ‘Intentional’

data? Improve service

Value added services over unified resource?

Compare Metasearch?

Aggregation of demand? Connect anybody with what

they want? Google 5 analysis – rareness

is common

Every user his/her book. Every book his/her user.

Compare libraries and network hubs

Page 36: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Long tail and libraries?

Find systemwide levels for Supply: Consolidation of data,

services, innovation Demand: maximize use of

resources (cf OhioLink)

US – unverifed figures 13K public and

academic libraries

2.16B items 1.97B

circulations 20% of items

circulate ILLs represent

1.7% of total circulations

Rareness is common (G5 paper)

Page 37: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Process: “The vertical library”

Page 38: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Collaboratively sourced

Third party

“Library flattening”

Sourced

Page 39: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Sourcing decisions

Cataloging Resource sharing A&I Virtual reference

‘Data substrate’ Collective collection (used and

usable collections) Services

Digitization Preservation Annnotation, re-use, .. Data aggregation and

mining Counter, circ, holdings, … Recommender Database of intentions, D3M

Syndication: to search engines and others

Registry&directory

Page 40: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Environment intelligence

Collections

Libraries

Licenses

Terms, schema

Services

Institutions

OCKHAMJISC IESROCLC Resolver Registry

Page 41: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Sourcing patterns Mobilize capacity of libraries

through shared infrastructure

Institutional Enterprise systems Research and learning

infrastructure

Jurisdictional California Digital Library DEFF JISC, SURF?

Third party Consortial

(RLG, OCLC), OCUL, …

Vendor

Issues It is impossible for all

libraries to do everything .. ‘Vertical’ structures

entrenched – within and between institutions

Lack of architecture/business process models

Page 42: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

So ….

Turning libraries inside out: The library needs to be where the the user is – on the network

Flattening: The library will look towards systemwide efficiencies in organization by consolidating data, services and innovation at appropriate levels. Through what structures?

Ecology of (web) services: in each case, the library will work with a growing number of service platforms, and will need to stitch them together effectively.

Page 43: Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005

Access 2005, Edmonton

Thank you ..

OCLC Research

http://www.oclc.org/research

http://orweblog.oclc.org