access how we do it

7
HOW DO WE DO IT?

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Post on 06-Feb-2015

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Nice People Collect More and innovations are how we do it.

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Page 1: Access   how we do it

HOW DO WE DO IT?

Page 2: Access   how we do it

NICE PEOPLE COLLECT MORE who solve problems.

Our proprietary Nice People Collect More methods educate delinquent customers on their fiduciary duty.

We listen & work with customers to resolve their account.

Page 3: Access   how we do it

CO-DEVELOPED AMMINA VIRTUAL AGENT

The perfect talk off online, with a multi-lingual Avatar, allowing delinquent customers to self-resolve their account.

Page 4: Access   how we do it

CHAT STAT

Live chat, in 40+ languages, enabling delinquent customers to communicate with us from their computer.

Page 5: Access   how we do it

MOBILE APP

Customers simply need to scan this image on our letters, from their smart phone, and it will dial our office.

Page 6: Access   how we do it

Whycreditmatters.net

A website dedicated to educating consumers on the importance of creditin a post 2008 environment.

Page 7: Access   how we do it

THE RESULTS:

INCREASING RECOVERIESWHILE CREATING A NEW TREND –

A POSITIVE EXPERIENCEIN THE COLLECTION PROCESS