access to your analyses results on the internet client user guide
TRANSCRIPT
Access to your analyses results on the Internet
Client User Guide
Juin 2011 (Version 1.0)
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Dear client, Biovet is proud to announce improvements to our internet access system. In the year 2000 we launched our first online version of Bionet which was designed to serve our swine clientele. The attached PDF document contains all the information required to use Bionet, however, personalized support can be obtained through customer service. If you have any questions or suggestions for improvements, please contact your representative or send an e-mail to [email protected]. The Biovet Team
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Minimum Technical Requirements
High Speed Internet Flash (latest version)
Adobe Reader (latest version) Internet Explorer (FireFox or Safari) recommended
If your computer is not equipped with the tools mentioned above, our team will unfortunately not be able to help you access the site.
Limitations Please note, Bionet is not available for all types of results. At this time, the following results are not available on Bionet :
Agri-Food Water Analyses Accredited analyses by the CFIA (EIA, Brucellosis APAT, Official Bovin Leucosis)
Availability of Results External analyses dated prior to January 18, 2011 will not be available and will be indicated as “In Process”. Please contact our client services for these results. The other results will be available starting
- from February 8, 2010 for Biochemistry-Hematology - from February 22, 2010 for Serology and PCR - from May 17, 2010 for Bacteriology.
To Access Bionet
1. Contact Biovet at the following address: [email protected] to obtain your user code and your password.
2. Enter your information into Bionet and immediately change the password.
Can’t remember your password? Contact Biovet at the following address: [email protected] to re-initialize your password.
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Access to the Internet site
Welcome to Biovet’s Internet site at : www.biovet.ca or www.biovet-inc.com
In the top right hand corner you will find the icon permitting access to Bionet.
(Pour accéder Bionet en français, sélectionner Français en premier.)
Logging in
Here is the log in page - You must contact Biovet to obtain your user code and password. This password will only be valid the first time you log in. You will need to change the password immediately.
Don’t forget to inform all of the people in your company who will need access to Bionet of the new password you will have chosen.
Each company will be issued one password.
The password must contain at least 8 characters and include both letters and numbers. It will need to be modified every 90 days.
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Changing your password
To change your password access the Start menu of Bionet.
Choose Configuration, followed by Password. A little screen will prompt you to type in your CURRENT password. You will need to type in your new password twice.
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The icons
Cancel
Permits you to undo your current modification.
OK
Permits you to accept your current modification.
Refresh
Permits you to update the screen to include your new information.
Erase
Permits you to destroy a chosen item.
Search
Permits you to select criteria in order to do a search.
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Access to your orders
Once you are identified in Bionet, various icons will indicate program options.
At this time you may only select “My Orders”. However, eventually more options will be available to you.
You may now select (by clicking on the icon) “My Orders”
Icons related to your orders
The icon “My Orders” is linked to the “Order Management” screen.
Please take note of two important options :
All – permits you to see all orders since February 2010.
In Process – permits you to see all orders awaiting results or which have not yet been billed.
The exclamation mark inside the yellow circle indicates that this screen can display 200 orders at a time. To see the other orders you will need to launch a search (i.e. using dates as the criteria) – Consult the section: Searching your file.
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The order : in detail By clicking on the « eye » you will be able to view the content of the order including :
The items’ code, its description, the quantity requested and its price.
The button
permits you to see the analysis report.
This icon : in the “See request” column permits you to see the original request form submitted.
(Note : for our clients from the laboratory in Québec : Your scanned request form will be available the following day only.
If the result is external, it will be available in the External Results column.
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The results When viewing results or another document on the screen, you must use the buttons immediately above the report to print or navigate from one page to the other.
The Sensitivity results are always included on the second page of the culture or Bacteriology report.
To view them click the “Next Page” button at the top of the screen.
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Sorting The order managment screen permits sorting by column (ascending and descending) simply by clicking on the header of the column.
- Ascending sort – triangle pointing up
- Descending sort - triangle pointing down
The different columns are :
Order number :number of your order
Order date :date at which the order was entered in the system
P : not used
B/O : not used
Name delivered to: name of the veterinary clinic
C/O ship to : name or identification of your client
Réf : your file number or any other identification you have indicated on your request form.
Animal name: if there are several animals it will be the first name on the list.
Sub-total1: the amount of the order before tax
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Searching your file There are two ways to search in your file : using the search bar and using the Selection Range.
The search bar
It permits you to search directly from the order management screen (where you consult your results).
It is located directly under the display of orders. In this example, we indicate the significance of the headers :
Name delivered to :name of the veterinarian
C/O ship to : name or identification of your client
Réf : your file number or all other manner of identification which you have indicated on your request form.
Animal name: if there are several animals it will be the first name on the list.
After having indicated the criteria for your search, launch the search by clicking the arrow on the extreme right of the search bar.
Once you withdraw the criteria of your search,
this arrow allows you to return to the initial screen.
Shown on the screen image above are the search results for all the orders for client Caroline Bégin. Please note that the
selection of either “All” or “In Process” is important.
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Selection Range
Using the “Selection Range” icon will allow you to combine criteria to make more selective searches.
Once your criteria are selected click on the check mark to launch the search.
The “Search among results” option is not available for use at this time.
The Selection Range icon is situated at the top right hand corner of the Order Management screen.
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Results of your search using the Selection Range
Once you have the results you are looking for, click on the printer icon to generate the printable report.
For example, a search by date permits you to generate a list which will help with your company’s invoices.
Screen saver and Disconnexion from Bionet
After 10 minutes, the system automatically launches a screen saver. You will need to re-type your password to continue working.
To disconnect from Bionet, simply close the Browser.
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Notes
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Notes
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Biovet Canada 4375, avenue Beaudry, Saint-Hyacinthe, QC J2S 8W2 Tel.: 1-888-824-6838 Fax: 450-771-4158 [email protected] www.biovet-inc.com
Biovet USA 9025 Penn Avenue South, Bloomington, MN 55431 Tel.: 877-824-6838 Fax: 952 884-3473 [email protected] www.biovet-inc.com
Biovet is a biotechnology company that provides animal health and agro-industry specialists with a unique expertise in the diagnostic field. Biovet operates a USDA and CFIA certified laboratory offering a complete array of innovative diagnostic services for veterinarians. Additionally, Biovet is the only Canadian company to develop, manufacture and market animal diagnostic kits. The head office is located in Saint-Hyacinthe, within the city of biotechnology, with a subsidiary in the United States. Biovet employs more than 50 people including 15 scientists. The company is active internationally particularly in North America and Europe.