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Accident Investigation Root Cause Analysis

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Accident Investigation Root Cause Analysis

Accident Investigation Root Cause Analysis

• Identify three consistent and systematic approaches to investigating workplace accidents.

• Understand how to apply these approaches to a workplace accident investigation.

Root Cause AnalysisObjectives

Root Cause AnalysisObjectives

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisOverview

Root Cause AnalysisOverview

•Interviews

•Photographs

•Equipment Specs.

•Equipment Manuals

•Safety Rules

•Training Records

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisData Collection

Root Cause AnalysisData Collection

•Organizes collected data for analysis

•Sequence diagram

•May uncover needs for additional data collection

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisEvent Charting

Root Cause AnalysisEvent Charting

Mary starts

cooking

Mary leaves kitchen

Smoke alarm

sounds

Mary enters

kitchen

Mary uses fire ext.

FE fails

Mary throws

water on fire

Fire spreads

Fire

starts

Mary calls 911

Fire department

arrives

FD puts out fire

Kitchen destroyed

Smoke damage throughout restaurant

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisEvent Charting

Root Cause AnalysisEvent Charting

Mary starts

cooking

Mary leaves kitchen

Smoke alarm

sounds

Mary enters

kitchen

Mary uses fire ext.

FE fails

Mary throws

water on fire

Fire spreads

Fire

starts

Mary calls 911

Fire department

arrives

FD puts out fire

Kitchen destroyed

Smoke damage throughout restaurant

Grease ignites on

burner

AL pan melts

Arcing heats pan

Electric burner

shorts out

FE not charged

Mary sees fire

Grease fire

Root Cause AnalysisEvent Charting

Root Cause AnalysisEvent Charting

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Phone rings in front of

restaurant

Casual Factors:

1. Direct Cause: Immediate event/ condition that caused accident)

2. Contributing Cause: Event/condition that increased probability or severity of the accident

3. Root Cause: Event/condition that, if corrected, will prevent recurrence

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisCausal Factor Analysis

Root Cause AnalysisCausal Factor Analysis

Potential Causal Factors:

• Lack of awareness

• Lack of safe work practices

• Lack of adherence/enforcement to safe work practices

• Improper/inadequate equipment/materials

• Improper/inadequate design

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisCausal Factor Analysis

Root Cause AnalysisCausal Factor Analysis

Mary starts

cooking

Mary leaves kitchen

Smoke alarm

sounds

Mary enters

kitchen

Mary uses fire ext.

FE fails

Mary throws

water on fire

Fire spreads

Fire

starts

Mary calls 911

Fire department

arrives

FD puts out fire

Kitchen destroyed

Smoke damage throughout restaurant

Grease ignites on

burner

AL pan melts

Arcing heats pan

Electric burner

shorts out

FE not charged

Mary sees fire

Grease fire

Root Cause AnalysisCausal Factor Analysis

Root Cause AnalysisCausal Factor Analysis

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Electric burner

shorts out

Mary leaves kitchen

FE not charged

Mary throws

water on fire

Phone rings in front of

restaurant

Used to identify deviations from the norm

• “What happened” vs. “What should have happened”

• Used mostly when operations and standardized

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisChange Analysis

Root Cause AnalysisChange Analysis

Common Changes and Differences:

• Personnel

• Plant

• Hardware

• Procedures

• Managerial Controls

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisChange Analysis

Root Cause AnalysisChange Analysis

Mary starts

cooking

Mary leaves kitchen

Smoke alarm

sounds

Mary enters

kitchen

Mary uses fire ext.

FE fails

Mary throws

water on fire

Fire spreads

Fire

starts

Mary calls 911

Fire department

arrives

FD puts out fire

Kitchen destroyed

Smoke damage throughout restaurant

Grease ignites on

burner

AL pan melts

Arcing heats pan

Electric burner

shorts out

FE not charged

Mary sees fire

Grease fire

Root Cause AnalysisChange Analysis

Root Cause AnalysisChange Analysis

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Electric burner

shorts out

Mary leaves kitchen

FE not charged

Mary throws

water on fire

Phone rings in front of

restaurant

Basic premise is that there is a flow of energy associated with all accidents– Kinetic– Potential– Electric– Thermal– Steam– Pressure

Barriers are placed to reduce the energy from people, property, environment.

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisBarrier Analysis

Root Cause AnalysisBarrier Analysis

Barrier Categories:

• Equipment

• Design

• Administration (procedures processes)

• Supervisory/Management

• Warning Devices

• Knowledge and Skills

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisBarrier Analysis

Root Cause AnalysisBarrier Analysis

Mary starts

cooking

Mary leaves kitchen

Smoke alarm

sounds

Mary enters

kitchen

Mary uses fire ext.

FE fails

Mary throws

water on fire

Fire spreads

Fire

starts

Mary calls 911

Fire department

arrives

FD puts out fire

Kitchen destroyed

Smoke damage throughout restaurant

Grease ignites on

burner

AL pan melts

Arcing heats pan

Electric burner

shorts out

FE not charged

Mary sees fire

Grease fire

Root Cause AnalysisBarrier Analysis

Root Cause AnalysisBarrier Analysis

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Electric burner

shorts out

Arcing heats pan

FE fails

Mary throws

water on fire

Electric burner

shorts out

Grease on burner ignites

Fire spreads

FD puts out fire

Mary leaves kitchen

Phone rings in front of

restaurant

Smoke alarm

sounds

Mary calls 911

Mary uses fire ext.

Root causes– Derived from the facts

and analysis conducted– Should answer two

questions:

1. What happened?

2. Why it happened?

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisRoot Cause Identification

Root Cause AnalysisRoot Cause Identification

• Root causes should identify reasons for each casual factor identified by the analysis.

• Root causes which can not be completely supported by fact should identified in the report.

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisRoot Cause Identification

Root Cause AnalysisRoot Cause Identification

• Unattended stove– Facility design less than adequate

– Lack of operational policy

• Heating element failure– Lack of preventative maintenance

program

– Facility design less than adequate (auto-suppression system)

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisRoot Cause Identification

Root Cause AnalysisRoot Cause Identification

• Fire Extinguisher failure– Inadequate inspection program

• Water on grease fire– Inadequate training (abnormal

events)

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisRoot Cause Identification

Root Cause AnalysisRoot Cause Identification

Identify the corrective actions for each cause.

Ensure the corrective action is viable by answering:

• Will the corrective action prevent recurrence?

• Is the corrective action feasible?

• Does the corrective action introduce new hazards/risks?

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisRecommendations

Root Cause AnalysisRecommendations

• What are the consequences of not implementing the recommendations?

• What time frame is adequate to implement the recommendations?

• Is the implementation of the recommendations measurable?

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause AnalysisRecommendations

Root Cause AnalysisRecommendations

• Unattended stoveRC #1: Facility design less than

adequateRC #2: Lack of operation policy

• Install phone in kitchen• Implement policy that hot oil is never

left unattended (any other operations?)

• Modify procedure development process to identify and address potential emergencies and hazards (JSA).

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause Analysis Recommendations - Direct/Contributing Cause #1

Root Cause Analysis Recommendations - Direct/Contributing Cause #1

• Heating element failureRC #3: Lack of preventative maintenance

program• Develop preventative maintenance strategy

to periodically replace burner elements.

RC #4: Facility design less than adequate (auto-suppression system)

• Consider alternative preparation methods (baking) or alternative equipment (gas stove). Consider additional hazards these my introduce.

• Install commercial kitchen fire suppression system per building code.

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause Analysis Recommendations - Direct/Contributing Cause #2

Root Cause Analysis Recommendations - Direct/Contributing Cause #2

• Fire Extinguisher failureRC #5: Inadequate inspection program

• Refill/replace extinguisher.

• Inspect all extinguishers monthly/annually.

• Report incidences using extinguishers to owner to trigger refilling (training).

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause Analysis Recommendations - Direct/Contributing Cause #3

Root Cause Analysis Recommendations - Direct/Contributing Cause #3

• Water on grease fireRC #7: Inadequate training

• Review training program for adequacy (contingency plan in case of extinguisher failure).

• Provide hands-on training on fire extinguishers.

• Review other skill-based activities to ensure level of hands-on training is adequate.

Data Collection

Event Charting

Root Cause ID

Recommendations

Causal Factor Analysis

Barrier Analysis

Change Analysis

Root Cause Analysis Recommendations - Direct/Contributing Cause #4

Root Cause Analysis Recommendations - Direct/Contributing Cause #4

• Identify three consistent and systematic approaches to investigating workplace accidents.

• Understand how to apply these approaches to a workplace accident investigation.

Root Cause AnalysisObjectives

Root Cause AnalysisObjectives