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EXCLUSIVE THE 2016 SWISS AWARDS WINNERS THE AWARDS EVENING REVISITED ACCLAIM RECOGNISING LEADERS ACROSS THE GLOBAL WEALTH MANAGEMENT INDUSTRY May 2016 THROUGH THE WEALTHBRIEFING AWARDS PROGRAMME

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Page 1: ACCLAIM - WealthBriefing€¦ · ACCLAIM | MA 2016. Independence, integrity and genuine insight are the watchwords of the judging process with the judging panels made up of some of

EXCLUSIVETHE 2016 SWISS AWARDS WINNERS

THE AWARDS EVENINGREVISITED

ACCLAIMRECOGNISING LEADERS ACROSS THE GLOBAL WEALTH MANAGEMENT INDUSTRY

May 2016

THROUGH THE WEALTHBRIEFING AWARDS PROGRAMME

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Register for a free trial www.wealthbriefing.com

RESEARCH

WEALTH CAREERS

NEWS

EVENTS

AWARDS

With 60,000 global subscribers, WealthBriefing is the world’s largest subscription news and thought-leadership network for the wealth management sector

WEALTHBRIEFING - ALWAYS AT THE CENTRE OF YOUR 360° VIEW ON THE WEALTH MANAGEMENT LANDSCAPE

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3ACCLAIM | WealthBriefing Recognises Leaders Across the Global Wealth Management Industry

The WealthBriefing Swiss Awards are designed to honour outstanding prac-tice and achievement in the wealth management industry at a time when the sector continues to go through major change. While the efforts of business practitioners aren’t always appreciated, it is essential for those working in the sector to realise that top-class work gets its due. This news organisation also believes that these awards are an excellent process for keeping up to speed with the latest developments in the sector and a great opportunity for practi-tioners to observe their peers and be even more competitive and hungry for success in future.

The judging process is at the centre the awards. A panel of judges, drawn from senior figures in banks, technology firms, multi-family offices, consultan-cies and other relevant institutions, sifts through entrants’ submissions to draw up the winners. Judges bring their own experience and knowledge of the field to make their decisions. In deciding to choose a shortlisted firm or person, and eventual winner, the majority of the weight in judging is based around the quality of the entrants’ submission for the awards. If a firm or person has not entered the awards, they cannot be considered. Equally crucially, judges are divided into groups so that judges do not scrutinise entrants from the same sector in which a judge works – a banker cannot judge another banker, for example. This is done to prevent access to possible inside information and to avoid conflicts of interest wherever possible. The whole list of the judges is published on this news organisation’s websites.

At a time when the importance of reputation is vital, such awards can be highly effective for firms and individuals in branding and marketing. The or-ganisers of these awards also greatly value comments from people about the awards, particularly suggestions on how the categories can be adjusted to keep pace with a changing business landscape. Wealth management is a sector that ultimately must stand or fall on the quality of the people who work in it. And these awards are testimony to that quality.

FOREWORDfrom Tom Burroughes, Group Editor, WealthBriefing

CONTENTSWEALTHBRIEFING SWISS AWARDS JUDGING PANEL .......................................................... 4

INTERVIEWS:Appway .......................................................................... 7Bedrock ......................................................................... 9ERI Bancaire .................................................................. 11Rothschild Wealth Management ................................... 12

WEALTHBRIEFING SWISS AWARDS WINNERS IN FULL ........................................................ 14

SWISS AWARDS ATTENDEE LIST ................................ 18

OVERVIEW OF SWISS WEALTH MANAGEMENT SECTORThere are so many positives for the private cli-

ent wealth management market of Switzerland that it is necessary in uncertain times to shout these points from the mountain tops. Swit-zerland’s financial sector, home to 275 banks (source: Swiss Bankers Association) and creat-ing a disproportionately large economic benefit for Switzerland relative to its size, is hugely im-portant domestically and globally. The country is neutral in geopolitics, in the middle of Europe, and has a cosmopolitan wealth management sector well placed to serve clients from across the globe.

Proving added value has never been more necessary at a time when, for all practical pur-poses internationally, Swiss bank secrecy is be-

coming a dead letter. Whether they are private banks, private client law firms, trust companies or wealth advisors, Swiss players need to prove how much practical difference they make to cli-ents’ lives. And many of them are doing that. The country continues to be home for the world’s largest wealth management house, UBS. The country has seen a busy level of industry con-solidation and technical innovation. It has been a fertile breeding ground for fintech business in areas such as core banking systems and client onboarding, for example. WealthBriefing’s team have learned over the years about the high cal-ibre and professionalism of people who work in the Swiss wealth management market, and it is at precisely at times such as these that out-

standing practice and achievement needs to be recognised through awards.

These awards can inspire business practi-tioners to raise their game and learn from rivals, while they also tell a wider world that this is an industry that deserves praise and is serious about achieving best practice. Wealth creation is vital in difficult economic times: it is all the more important that creators have the kind of advice to make their efforts worthwhile. Switzer-land, a home to banking for centuries, and host to some of the most famous names in high fi-nance, remains at the centre of the action. The comments of these award-winners give some flavour of what is being done to keep the Swiss industry on the front foot.

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4 ACCLAIM | MAY 2016

Independence, integrity and genuine insight are the watchwords of the judging process with the judging panels made up of some of the industry’s top trusted advisors and bankers.

JUDGING PANELThe 2016 WealthBriefing Swiss Awards programme was focused around three main category groupings: experts (individuals and teams), products and services for wealth managers and

clients, and institutions of all sizes and types in the Swiss market.

DANIEL MARTINEAUExecutive ChairmanSummit Trust International

XAVIER ISAACHead of Salamanca Group Trust and FiduciarySalamanca Group Trust

ANDREW McCALLUMPartnerRawlinson & Hunter

MARNIN J MICHAELSPartnerBaker & McKenzie Zurich

MARK MILESEuropean Head of Wealth ManagementMcLagan

DR DANIEL KOBLERPartnerDeloitte

PHILIPPE BONGRANDPartner, Wealth ManagementOliver Wyman Financial Services

JUSTINE MARKOVITZHead of Swiss OperationsWithers

LUDOVIC BONNAMOURManaging Director, Chief Investment OfficerTCA Asset Management

NICK BLAYDESExecutive Director, Head Financial Services TransactionsEY

JAMES DAYManaging DirectorPeritus Investment Consultancy

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5ACCLAIM | WealthBriefing Recognises Leaders Across the Global Wealth Management Industry

As part of the judging process, a shortlist was identified from the hundreds of entries received for these awards and the judges met for a round-table discussion to agree the winner for each category. The judg-es were split into groups, dependent on their industry. So trusted advisors were responsible for judging the private banking categories and private bankers judged the trusted advisor categories. This was to ensure

that commercially sensitive information was kept confidential and conflicts of interest were avoided.

PIERRE VRIELINKCEO Wealth Management Switzerland and Emerging MarketsBNP Paribas (Suisse) SA

MATTHEW SPENCERExecutive Director and Head of Business DevelopmentCoutts

BRUCE WEATHERILLChief ExecutiveWeatherill Consulting

DAVID WILSONPartnerSchellenberg Wittmer

EMANUELE ZANON DI VALGIURATAHead of Private BankingBanque Morval

MARK SUMMERSPartnerCharles Russell Speechlys

LUIS SANZ DE ANDINOHead of Multi-Family OfficeBBVA Global Wealth (Switzerland)

MARCEL TSCHANZDirector PricewaterhouseCoopers Advisory ServicesPwC

DR ARIEL SERGIO GOEKMENHead Private Clients, ZurichSchroder & Co Bank

OSMOND PLUMMERManaging Director, Wealthcoaching.chSwiss Correspondent, WealthBriefing

RAY SOUDAHChairman and Founding PartnerMilleniumAssociates

DR GABRIELA MARIA PAYERHead of Education, Member of the Management BoardSwiss Finance Institute

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WealthBriefing Ad 210x297 2016 Final - Update.indd 2 11/04/16 17:08

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7ACCLAIM | WealthBriefing Recognises Leaders Across the Global Wealth Management Industry

Appway is the global leader in client onboarding for the financial services industry. In an era of soaring glob-

al competition and increased regulations, Appway Onboarding boosts efficiency, en-sures legal and tax compliance, and guaran-tees outstanding client experiences. Flexible and agile, Appway’s products and services enable companies to revolutionise their busi-ness models and processes. Headquartered in Zurich with offices in Geneva, Ticino, New York, Toronto, London, Hong Kong, and Sin-gapore, Appway and its award-winning tech-nology serve over 165 service institutions and 420,000 individuals worldwide.

Appway won the 2016 WealthBriefing awards in the technology category for Best Onboard-ing in Switzerland and North America for the third year in a row. It won for Best Onboarding in Europe, Hong Kong, and Singapore for two consecutive years.

What set you apart from your peers this year?

With more experience in onboarding than its competitors, Appway has been a leader since its founding. Our industry-specific expertise, gained through years working with our clients, really sets Appway apart. Moreover, we be-lieve in continuous innovation, and this makes our products unique. This year, for instance, Appway Onboarding improved its value prop-osition by enabling seamless integration with a number of strategic partner products such as ID verification and e-Signature services.

How have your colleagues contributed to the success of your organisation?

All Appway employees contribute not only with their technological expertise, but also by demonstrating a deep understanding of the

industry. Appway employees are regularly trained on wealth management practices and stay up to date on important industry topics including regulations and compliance, as well as tax and legal issues. Client onboarding and client lifecycle management for the financial services industry is in our DNA.

What will you do to keep to the standard of an award-winner and push ahead in the future?

We have lots of initiatives in the pipeline and will release improvements and new products throughout the year. This year, we will continue to focus on compliance and KYC topics as we strive for even better coverage of regulations for each market. This is critical, because when it comes to regulation, the solution must be tailored to each specific location.

Today, when a wealth manager onboards a new client, there are many factors to con-sider, such as a client’s domicile and nation-ality as well as his or her suitability. No matter what the attributes are for a particular client, Appway helps ensure compliance with our global regulatory rules.

Moreover, we are increasing our coverage to all onboarding channels, or, as we call them, interaction modes. This means that whether a client prefers “self-service,” a joint service ex-perience, or to be fully supported in-person, Appway will be able to accommodate them all with the same rules and logic.

What have been the challenges in obtaining excellence?

One of the greatest challenges in obtaining excellence and staying ahead of the competi-tion is the art of not getting distracted. Clients and partners often want us to explore new ar-eas outside of wealth management, but our

dedication to catering to the needs of the growing wealth sector has made us very knowledgeable and strong in the field.

Our clients don’t just see us as a technolo-gy provider, but as a trusted partner in finding client lifecycle solutions for wealth managers worldwide.

Whom do you look up to for inspiration and examples to emulate and compare yourself against, either inside or outside the wealth management industry?

We observe what’s happening in the fintech space for inspiration, but we do not compare ourselves to the organisations in this field.

Appway offers something different; we work with banks that have long and rich histories and help them transform in the Digital Age. Rather than “copying” fintech, we observe and decide what makes sense for an established bank. We see a bank’s legacy as an asset and seek to work with the bank hand-in-hand throughout its transformation.

What do you hope will be the main consequence of achieving this accolade?

We enjoy these awards and are proud to dis-cuss them with clients. It is inspiring to see how much the industry values WealthBriefing and its awards.

For us, it has been an honor to win this recognition, especially over three consecutive years.

How will you use the award to raise your profile in the industry and among clients?

We often reference the awards in our pre-sentations among clients and partners, in conference speeches, and throughout our editorials.

Philip Schoch, Head of Product Digital Banking and Onboarding tells Tom Burroughes from WealthBriefing about its award-winning night

APPWAY SETS THE STANDARD FOR CLIENT ONBOARDING

EXCELLENCE

“WE ENJOY THESE AWARDS AND ARE PROUD TO DISCUSS THEM WITH CLIENTS. IT IS INSPIRING TO SEE HOW MUCH THE INDUSTRY

VALUES WEALTHBRIEFING AND ITS AWARDS.”

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9ACCLAIM | WealthBriefing Recognises Leaders Across the Global Wealth Management Industry

Bedrock is a global investment and advi-sory firm providing innovative solutions to families and institutions. Bedrock

was established in 2004 by a team of industry experts as one of the first independent invest-ment boutiques in the marketplace. Bedrock has regulated offices in London, Geneva and Monaco and is one of the largest multi-family offices in Europe.

Dedicated to high net worth individuals and families, Bedrock’s combination of expertise and highly personalised attention to detail has provided enduring client satisfaction. We won the “External Asset Manager” Award for which the judges were impressed by our personal style and commitment to client communica-tions. We also jointly won the “Private Invest-ment Office/ MFO” Award.

What set you apart from your peers this year? Bedrock ensures the best interests of our cli-ents are at the heart of every solution that we provide. We are paid exclusively by our clients because we are not tied to any financial insti-tutions and as we are not in the business of selling products, we can offer strategic invest-ment advice based solely on our clients’ best interests.

Our interests are directly aligned with those of our clients. We invest our clients’ assets along-side those of our partners and their families, ensuring we treat our clients’ financial assets in the same way we do our own family’s assets.

We constantly strive to keep up with devel-opments in technology and we are one of the few wealth managers to have invested con-siderable resources over the years in global reporting, risk management and performance analysis tools. Our proprietary tools are now considered a reference in the market and we offer this service to external managers in Swit-zerland and elsewhere.

What were your key achievements in 2015?•Assetsundersupervisionincreasedtoreach $9 billion over the year. •Expandedourreachbydeveloping relationships with institutional clients to build on our existing high net worth clients. •Wealsohadseveralexperiencednew relationship managers join the team to expand our geographic reach to Latin America, the Middle East and Asia. We expanded our service offering in 2015 by

setting up a dedicated desk offering advisory services to clients. The thematic investment ideas and products proposed by this desk are allowing us to reach new clients.

One key objective for 2015 was to identify special investment opportunities and niche strategies. Therefore a major achievement in March 2015 was to launch the OrchardWay fund, offering private investors a single point of access to the diverse peer-to-peer lending (P2P) space. Since launch, interest from pri-vate and institutional investors has allowed the fund to invest $110 million in this space and it continues to see significant inflows. Net Re-turns in 2015 reached 8 per cent and 2016 has also had a strong start .

We also focus on an unconstrained fixed income strategy. Following interest from our private clients, we launched a fund managed by a leading US fixed income manager, TCW. Assets under management reached $245 million in September 2015. The fund uses all sub-sectors of the US Fixed Income market, without the constraint of a benchmark to opti-mise returns in fixed income.

Another achievement in 2015 was to enable our clients’ accessibility to hard-to-access leading private technology companies via the Technology Opportunities Funds (TOPs), a closed-end technology fund managed by a team based in Geneva and Silicon Valley and aiming to provide prominent European fami-lies with a portfolio of blue-chip, pre-IPO and technology companies.

Finally, another project in 2015 that has come to fruition in early 2016 is the launch of a global equity fund in partnership with Fiera Capital , the leading Canadian asset manager. Fiera have a long and proven record of gener-ating superior returns in global equities.

How have your colleagues contributed to the success of your organisation?Bedrock has more than 100 employees, all of whom have helped drive the business forward. We expect excellence as a minimum requirement and this shows in the service provided by our team of talented and dedicated professionals.

Each team member exhibits unparalleled commitment and dedication to serving the best interests of all our clients.

What have been the challenges in obtaining excellence?Regulators continue to introduce new regulations

across our businesses, which is compounded by the fact we operate across many jurisdictions. Internally, we have to adjust our processes to the regulatory environment; externally, we have to adapt our communication with depositary banks to ensure we are up to speed with their own changing regulations.

We have an internal task force for the imple-mentation of new regulations. It aims to antic-ipate the regulatory and legal challenges and to adapt quickly, which is achieved through training and a network of locally specialised law firms.

The other challenge is to ensure growing staff numbers do not compromise our offer-ing. For this, training, clear processes and a flat but well defined organisational structure, where initiative is encouraged, are all crucial.

In which areas are you improving and developing?Our priority for 2016 is to improve internal and external communication. Internally, our priority is to identify and implement the values that will take the company to the next stage of growth.

Those values will allow us to distinguish our-selves further from our competitors and build a team consensus through shared beliefs. We are also placing an emphasis on staff training to ensure we continue to provide excellent service. In a complex environment like wealth management, the nature of our work is con-stantly changing. We continually adapt our of-fering in respect of changing regulation and for this, proper training is important.

Externally, we are reviewing our website to provide an updated view of the company and its offering. We will continue to develop our technology platform for reporting to improve transparency and ease of client use. With this in mind, we are developing a next genera-tion mobile reporting interface, designed for our high net worth clients to gain secure and mobile access to their portfolio data.

What do you hope will be the main consequence of achieving this accolade?

We are thrilled to have won this Award which recognises the company’s achievements and commitment to excellence.

However, we will not rest on our laurels. We will continue to strive to achieve excellence and putting exceptional client service at the heart of everything that we do.

Maurice Ephrati, managing partner of Bedrock, tells Tom Burroughes from WealthBriefing why family and institutional clients are at the heart of all its solutions

BEDROCK IS RECOGNISED FOR ITS COMMITMENT TO STRATEGIC

INVESTMENT ADVICE

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11ACCLAIM | WealthBriefing Recognises Leaders Across the Global Wealth Management Industry

ERI Bancaire (ERI), whose OLYMPIC Banking System has the largest installed international private banking client base

of any vendor, was delighted to have won two prizes in the Swiss Awards: as first (equal) in Transaction Processing category and as the best in class in Portfolio Management.

ERI has offices in many of the key wealth management centres.

With an extremely experienced workforce, ERI is able to ensure that the OLYMPIC Bank-ing System is at the leading edge of change in the wealth management sphere, while also providing support to customers in over 50 countries.

What set you apart from your peers this year? The jury recognised the significant level of de-velopment that has been invested in our Port-folio Management module, as well as the large international client base who use the OLYMPIC Banking System every day without incident to process their transactions in the domain of pri-vate banking and wealth management.

The extensive functionality that we have available in the area of Portfolio Management, which results from a quasi-continuous and on-going investment by ERI in the develop-ment of the system’s capabilities in this area undoubtedly impressed the jury, in the same way as it does several of our clients.

In the area of Transaction Processing ERI is exceptionally proud of the reputation that the OLYMPIC Banking System has built up for sol-id, reliable processing within a highly efficient, automated, processing model.

How have your colleagues contributed to the success of your organisation?The Awards are undoubtedly a result both of the esteem in which the industry hold the OLYMPIC Banking System, and the investment that ERI has continued to make in the applica-tion. Both these are the fruits of a strong col-laborative team effort.

As a company with a consequent number of skilled professionals exclusively dedicat-ed to the development and support of the OLYMPIC Banking System the Awards are re-ally the recognition of the dedicated work of colleagues and the continuing support of our clients.

What will you do to keep to the standard of an award-winner and push ahead in the future?ERI has been recognised in winning Awards several years running, which is clearly an indi-cation of the on-going commitment to our cli-ents and the product.

We will be continuing to enhance the product and our overall offering over this next year. We are also working on extending our geographical coverage even further, which in itself will also bring further functionality to the product as well as enhancing the experience of our teams in servicing additional locations.

What have been the challenges in obtaining excellence?ERI has always been dedicated to only one thing: the OLYMPIC Banking System. As such all our energies go into developing and sup-porting the one application, rather than main-taining a stable of products. We are convinced that this dedication to quality and consistency has been important in enabling us to show continuing excellence. Excellence however does not come about without the right mindset in the team, and a continuing, consistent, effort to ensure quality and cost-effectiveness.

In which areas are you improving and developing?

ERI has a road-map for the product which runs over the next few years. This is vision and planning is something which is absolutely necessary to show to our customer base, and the industry as a whole, that not only are we firmly committed to continuing to invest in the product, but that the investment and develop-ment of the various facets of the application is something which will continue going forward.

It is very important to give customers the reassurance that the product will continue to keep up not only with changes in the business models you see in the industry, but also with changes in technology. This ensures that any customer’s investment in the product con-tinues to be relevant, and at the same time provide maximum effectiveness and cost-ef-ficiency.

Areas we are continuing to invest in include Portfolio Management, investment advisory services, client on-boarding and the impact of further digitalization on the industry in general.

Whom do you look up to for inspiration and examples to emulate and compare yourself against, either inside or outside the wealth management industry?There are a number of people and companies that could be said to inspire us. It’s very import-ant to keep a close eye on what is happening in the industry and amongst our customers in particular.

However it’s also essential to look outside the sector and see what is happening not only in other sectors of the financial services industry but also in technology, and to a degree other sectors such as retail. Inspiration and ideas can come from a variety of sources, and it’s import-ant to be continuing monitoring developments to see what could be inspirational or even just useful in the sectors we serve. As a company and an application we serve a number of sec-tors in the financial services sector, which helps us monitor news ideas and concepts.

What do you hope will be the main consequence of achieving this accolade?

There are many consequences from winning these prestigious awards. They provide a basis for encouraging and motivating our teams to continue to persevere in serving our customers and in developing the product. They also serve to reaffirm to our customers that they have made the right choice in investing and using the application in their businesses. Even though customers are able to see, every day, the bene-fits that the application brings to their business, they also find it reassuring when their peers confirm, by the awards, that they have made the right choice in deciding to use our product.

Finally the awards also indicate to the wider industry that the application is, and continues to be, a leader in its field and that it is recognised as such by many of the leading institutions and personalities in our sector.

How will you use the award to raise profile in the industry and among clients? We have already communicated widely how proud we are to have received, for yet another year, these symbols of recognition of excel-lence, and we will continue doing so over the coming months. We also expect to continue to work with WealthBriefing, amongst others, to communicate with, and receive feedback from, the industry as a whole.

An award-winning vendor tells Tom Burroughes from WealthBriefing how they keep on winning key awards serving private banking internationally

AWARDS FOR BOTH PORTFOLIO MANAGEMENT AND

TRANSACTION PROCESSING– THAT IS WHAT YOU CALL FRONT-TO-BACK ACCLAIM

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12 ACCLAIM | MAY 2016

Rothschild Wealth Management pro-vides a comprehensive range of private wealth services to some of the world’s

wealthiest and most successful families, entre-preneurs, foundations and charities. We offer a distinctive investment approach, tailored to clients with substantial wealth.

While many clients have far larger relation-ships with us, the minimum amount required to establish a new account is SFr5 million (minimum $5.12 million). Our offices are in Frankfurt, Geneva, Guernsey, Hong Kong, Lon-don, Manchester, Milan, Singapore and Zurich.

We are part of Rothschild & Co, one of the world’s largest independent financial advisory groups with four main arms: Global Financial Advisory, Wealth Management & Trust, Institu-tional Asset Management and Merchant Bank-ing. Wealth and asset management assets total around €52 billion ($58.9 billion) across the group.

We won the 2016 WealthBriefing Swiss Awards for Foreign Private Bank (for the sec-ond year in a row) and HNW team (Swiss domestic clients), as well as being highly commended in the Best Private bank – client service category.

What set you apart from your peers this year? Our focus on doing a small number of things well and not trying to be all things to all people is likely to have played a significant role. We believe preservation-first is the right approach to managing wealth. In an environment where short-term thinking often dominates, our long-term perspective sets us apart.

We manage money solely for private clients, charities and foundations, who typically want us to preserve their wealth, not create a sec-ond fortune. When helping our clients invest, we aim to deliver good returns and dampen risk, even in the most complex of financial landscapes. By focusing on where we excel, we have succeeded in growing wealth man-agement assets globally for eight consecutive years.

In the context of this overall growth, this year we achieved positive net new money for our Swiss business and Swiss onshore client acquisition trebled in the second half of 2015 compared to the first half. This was coupled with fast growth in our target international mar-kets over the last three years.

Bruno Pfister’s appointment as Executive Chairman, Wealth Management & Trust (De-cember 2014) underlines our commitment to wealth management, as well as allowing se-nior management to focus more directly on clients.

We have also created a strong, integrated front office with teams in Zurich and Gene-va working more closely together, covering French, German and Italian speaking onshore markets to the benefit of clients. We provide solutions for clients drawing on the collective skills and experience across other Rothschild businesses and our extensive, high calibre network, including board members and exter-nal advisers.

How have your colleagues contributed to the success of your organisation?Our people are highly experienced and qual-ified and the success of the organisation is a result of their commitment and hard work. We would like to take this opportunity to thank ev-eryone that works for the business for the part they played in winning these awards.

What will you do to keep to the standard of an award-winner and push ahead in the future?We are delighted to have won these awards, but not in any way complacent. They will give us additional impetus to build on the already strong momentum in the business. Our ‘man-tra’ is continuous improvement in every area, with the aim of increasing already excellent levels of client referrals.

We are focused on growing our business in Switzerland, making major investments in peo-ple and systems to strengthen our market posi-tion, client offering and investment proposition.

We intend to keep listening to our clients, as well as undertake more structured client feed-back and surveys to continue to improve our service to them.

We will continue to selectively hire highly qualified client advisors proven to be able to deliver outstanding client service and maintain our high touch, personal approach.

What have been the challenges in obtaining excellence?We have high expectations when it comes to the calibre of our staff. This means that recruit-ing for key roles can take time.

The Rothschild name is perhaps more asso-ciated with our successful investment banking franchise than wealth management in Switzer-land. In keeping with our low key approach, we are considering focused marketing initiatives to support acquisition and retention to help to differentiate our brand in what is a crowded and competitive Swiss market.

Regulatory change is challenging for the industry as a whole and particularly in Swit-zerland. We have long been proactive in this regard and continue to introduce new policies and procedures.

In which areas are you improving and developing?We don’t want to keep changing things for the sake of it - we have a high client retention and referral rate.

Our strategy is to grow steadily by continu-ing to do what we do well and strive to do what we do better - so that existing clients trust us with more of their wealth and also recommend other clients to us.

We are not complacent though. We intend to work more closely with professional intermedi-aries, have set up a specific team focused on targeting liquidity events and are continuing to strengthen our investment team.

We aim to provide unique access for cli-ents by leveraging our brand, network and scale and hope to bring more initiatives such as partnering with leading external mortgage

Veit de Maddalena, CEO Rothschild Bank AG and Laurent Gagnebin, Head of Wealth Management Switzerland tell Tom Burroughes from WealthBriefing about their distinctive business model and

why they believe they won the awards

ROTHSCHILD WEALTH MANAGEMENT WINS AT THE

SWISS AWARDS 2016

“OUR STRATEGY IS TO GROW STEADILY BY CONTINUING TO DO WHAT WE DO WELL AND STRIVE TO DO WHAT WE DO BETTER.”

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13ACCLAIM | WealthBriefing Recognises Leaders Across the Global Wealth Management Industry

provider to offer best mortgage rate in Switzer-land to clients and create exclusive Rothschild investment vehicles with preferred fund man-agers and favourable terms for clients.

Whom do you look up to for inspiration and examples to emulate and compare yourself against, either inside or outside the wealth management industry?We don’t tend to compare ourselves with other wealth management firms and think we stand apart. As a dedicated private bank, we avoid conflicts of interest and have everything Swiss clients need in Switzerland. As part of an inter-national group, we also offer a unique capabil-ity for global, international clients to structure their wealth.

We aim to emulate the success of the Roth-schild family. They still have an active role in the business today and are one of the few families to have successfully preserved their wealth over

seven generations. As a business, that helps us to understand the issues wealth owners must address and to protect their assets.

What do you hope will be the main consequence of achieving this accolade?We view this award as a real endorsement of the progress we have made in the last 12 months, which is particularly important for our people – it is their award really.

We feel honoured to be recognised by the judging panel in this way, who are some of the great and the good in the industry. It is fantastic to receive external recognition and we believe that it will help with recruiting the right calibre of people, provide a third-party endorsement to existing and prospective clients and help sup-port our work with professional intermediaries.

We have already received enquiries from potential candidates through winning these three awards.

“WE FEEL HONOURED TO BE RECOGNISED BY THE JUDGING PANEL IN THIS WAY, WHO ARE SOME OF THE GREAT AND THE GOOD IN THE INDUSTRY. IT IS FANTAS-TIC TO RECEIVE EXTER-NAL RECOGNITION FOR OUR ACHIEVEMENTS.”

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14 ACCLAIM | MAY 2016

THE WEALTHBRIEFING SWISS AWARDS - 2016 WINNERS

RISK PROFILING SOLUTION / RISK MANAGEMENT SOLUTION

AWARDS WealthBriefing SWISS

2016

CRM SYSTEM

AWARDS WealthBriefing SWISS

2016

ON-BOARDING

AWARDS WealthBriefing SWISS

2016

INNOVATIVE CLIENT SOLUTION

AWARDS WealthBriefing SWISS

2016

WEALTH MANAGEMENT TECHNOLOGY CATEGORIES (open to any organisation)

WEALTH MANAGEMENT TECHNOLOGY CATEGORIES (open to technology vendors only)

TRANSACTION PROCESSING SOLUTION

AWARDS WealthBriefing SWISS

2016

PORTFOLIO MANAGEMENT

AWARDS WealthBriefing SWISS

2016

FRONT OFFICE SOLUTION

AWARDS WealthBriefing SWISS

2016

PRIVATE CLIENT CATEGORIES

LEGAL TEAM

AWARDS WealthBriefing SWISS

2016

INDEPENDENT TRUST OR FIDUCIARY COMPANY

AWARDS WealthBriefing SWISS

2016

BOUTIQUE FIRM

AWARDS WealthBriefing SWISS

2016

Private OfficeTrust & Fiduciary

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15ACCLAIM | WealthBriefing Recognises Leaders Across the Global Wealth Management Industry

SPECIALIST INTERNATIONAL TEAM (EDITOR’S AWARD)

AWARDS WealthBriefing SWISS

2016

BEST PRIVATE BANK – INVESTMENT MANAGEMENT PLATFORM

AWARDS WealthBriefing SWISS

2016

HNW TEAM (SWISS DOMESTIC CLIENTS)

AWARDS WealthBriefing SWISS

2016

HNW / UHNW TEAM (INTERNATIONAL CLIENTS)

AWARDS WealthBriefing SWISS

2016

PRIVATE BANKING CATEGORIES

BEST PRIVATE BANK – CLIENT SERVICE

AWARDS WealthBriefing SWISS

2016

CLIENT INITIATIVE

AWARDS WealthBriefing SWISS

2016

FOREIGN PRIVATE BANK

AWARDS WealthBriefing SWISS

2016

WEALTH PLANNING TEAM

AWARDS WealthBriefing SWISS

2016

FAMILY OFFICE OFFERING

AWARDS WealthBriefing SWISS

2016

DOMESTIC PRIVATE BANK

AWARDS WealthBriefing SWISS

2016

INVESTMENT MANAGEMENT CATEGORIES

EXTERNAL ASSET MANAGER

AWARDS WealthBriefing SWISS

2016

PRIVATE INVESTMENT OFFICE/MULTI-FAMILY OFFICE

AWARDS WealthBriefing SWISS

2016

FUND MANAGER

AWARDS WealthBriefing SWISS

2016

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17ACCLAIM | WealthBriefing Recognises Leaders Across the Global Wealth Management Industry

OUTSTANDING CONTRIBUTION TO WEALTH MANAGEMENT THOUGHT LEADERSHIP

AWARDS WealthBriefing SWISS

2016

WOMEN IN WEALTH MANAGEMENT

AWARDS WealthBriefing SWISS

2016

LIFETIME ACHIEVEMENT

AWARDS WealthBriefing SWISS

2016

OTHER WEALTH MANAGEMENT CATEGORIES

LEADING INDIVIDUAL (ADVISORS)

AWARDS WealthBriefing SWISS

2016

LEADING INDIVIDUAL (BANKERS)

AWARDS WealthBriefing SWISS

2016

HIGHLY COMMENDED

PRIVATE BANKING CATEGORIESFOREIGN PRIVATE BANK

AWARDS WealthBriefing SWISS

2016

PRIVATE BANKING CATEGORIESBEST PRIVATE BANK – CLIENT SERVICE

AWARDS WealthBriefing SWISS

2016

MARKETING/PR CATEGORIESBEST MARKETING / PR PROGRAMME

AWARDS WealthBriefing SWISS

2016

MARKETING / PR CATEGORIES

BEST MARKETING / PR PROGRAMME

AWARDS WealthBriefing SWISS

2016

LISA CORNWELL JUSTINE MARKOVITZ

HANS-JOACHIM JAEGER

ETIENNE D’ARENBERG

RICHARD PEASE

INTERNATIONAL FINANCE CENTRE(EDITOR’S AWARD)

AWARDS WealthBriefing SWISS

2016

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18 ACCLAIM | MAY 2016

ATTENDEE LISTThe WealthBriefing Swiss Awards 2016

AAdventAite GroupAppwayArista Finanz Avaloq

BBaker & McKenzieBank Julius BaerBanque Lombard OdierBanque Paris Bertrand SturdzaBarclays Bank (Suisse) BCDGBCPBellevue Asset ManagementBNP Paribas Wealth Manage-mentBrooks MacdonaldBRT

CCapgeminiCharles Russell SpeechlysCouttsCredit Suisse

DDE Asset ManagementDominice & Co

Dominion Fiduciary Services

EEDREFG InternationalERI BancaireEY

FFinaMetricaFinantixFroriep

GGalena Asset ManagementGeneva Financial Center

HHSBC HSBC Private Bank (Suisse)Hyposwiss

IIFM GroupIG Bank

JJTC Group (Switzerland)

KKaiser Partner Privatbank

LLenz & StaehelinLombard OdierLouvre Trust (Suisse) Sarl

MMandarisMilleniumAssociates

NNWT (Switzerland)

PPeritus Investment ConsultancyPILOTAGE Wealth ManagementPraxisFMProFundCom

RRawlinson & HunterRBR Capital AdvisorsRelianceRothschild Wealth Management

SSalamanca Group TrustSchellenberg WittmersmartKYCSociete GeneraleSummit Trust InternationalSuntrust

TTCA Asset ManagementTMF Custom House Global Fund Services

UUBSUnion Bancaire Privee

VVermilion SoftwareVermilion Software

WWealthcoaching.chWhere Americans Are WelcomeWhitmill Trust (Suisse)WiproWithers

OUR THANKS GO TO THE FOLLOWING FOR ALL THEIR HELP AND GENEROUS SUPPORT IN MAKING OUR WEALTHBRIEFING SWISS AWARDS OF 2016 A HUGE SUCCESS

THANK YOU

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WealthBriefing and its regional sister sites are the leading subscription-based business intelligence services for the wealth management community, with the latest news, analysis and in-depth features from around the globe. Delivered straight to subscribers’ inboxes every day these services provide need-to-know business intelligence in a convenient and easy-to-read format.

www.wealthbriefing.com

WealthBriefingAsia, launched in 2009, is the only wealth management news site focusing exclusively on the Asia-Pacific region.

www.wealthbriefingasia.com

Family Wealth Report - the content as with our other sites comes from both our own dedicated editorial team as well as leading industry professionals, helping subscribers stay on top of all the important developments relating to wealth management, family offices, and the HNW/UHNW sectors in North America.

www.fwreport.com

Compliance Matters is the key source of international news and analysis on the latest regulatory initiatives within the private banking and wealth management industry. Compliance Matters provides readers with exclusive access to expert analysis and advice on how best to operate a business within the legal bounds.

www.compliance-matters.com

Offshore Red is the key monthly source of news and analysis relating to international tax, trust and regulatory developments, with unique access to a highly-qualified group of experts specialising in tax planning, legal and financial services.

www.os-red.com

WEALTH MANAGEMENT & PRIVATE CLIENT EVENTS & AWARDS SERIES

An unrivalled thought-leadership platform, WealthBriefing’s events foster intellectual debate on the challenges and opportunities facing the industry and are designed to be an optimal use of wealth managers’ precious time; they represent an excellent networking opportunity and attendees also accrue valuable CPD hours. WealthBriefing has added to its offering for the global private banking and wealth management communities by running six annual awards programmes for the private investment and private client communities. The awards programmes are focussed around three main category groupings: experts (individuals and teams); products and services for wealth managers and clients, and institutions of all sizes and types.

BESPOKE RESEARCH SERVICES

WealthBriefing has unrivalled access to the most senior wealth management professionals across the globe, meaning that our research reports represent guides to future best practice as much as being barometers of current industry trends.

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Independence, integrity and genuine insight are the watchwords of the judging process

2016 SCHEDULEFEBRUARY WealthBriefing Swiss Awards

MARCH Family Wealth Report Awards

MAY WealthBriefing European Awards

JUNE WealthBriefingAsia Hong Kong AwardsWealthBriefingAsia Singapore Awards

NOVEMBER WealthBriefing GCC Region Awards

Showcasing the best in the industry

GLOBAL AWARDS

AWARDS WealthBriefing SWISS

2016

AWARDS WealthBriefing EUROPEAN

2016

AWARDS NEW YORK

2016

AWARDS WealthBriefingAsia SINGAPORE

2016

AWARDS WealthBriefingAsia HONG KONG

2016

For more information: + 44 (0) 20 7148 0188 (UK office) www.wealthbriefing.com / www.wealthbriefingasia.com / www.fwreport.com