8/3/2019 Account Executive / Operations Manager

1/2

ProfileOrganized, efficient, innovative and highly motivated candidate. Consistent performer with excellent follow through. Proven ability to manage multiple projects.Strong interpersonal and relationship building skills. Clear, concise written and verbal communication skills. Strength in analyzing problems, developing solutions and implementing appropriate actions.

Professional HistoryEuler Hermes ACI (Worlds largest Credit Insurance Company) Owings Mills, MDAssistant Vice President - Account Executive

January 2006 January 2011Maintain and expand client relationships primarily in New EnglandUnderwrite and negotiate renewal policiesFacilitate coverage changes, claims processing, etc.

Euler Hermes ACI Owings Mills, MDSales Agent New England

August 2003 January 2006Cultivate NEW business consistently met objectives and goalsDevelop relationships, prepare and present proposals, negotiate terms

UCC Direct Services Houston, TXTerritory Sales Manager - Northeast July 2001 February 2003Sell Risk Management services to new clients primarily in the Manufacturing, Ba

nking or Leasing industryManaged all aspects of client retention for territory

Politzer & Haney Newton, MASales Manager Community Bank Group January 2000 July 2001Recruited and managed team of 4 sales representatives to sell Web-based (RiskManagement) platform to banking institutionsDeveloped sales strategy, negotiated salaries and managed budget among other responsibilities

Account Executive Eastern Region/United States January 1999 January 2000Sold and managed client conversion (DOS to Windows platform, then to Web) for Risk Management system

Corporate Trainer (In-house & Client side) March 1998 January 1999Developed programs and trained employees and clients on new products

Pre-Owned Electronics Bedford, MAAccount Representative January 1997 March 1998Secured and maintained relationships with educational institutions (grades K-12) in twenty one states across the USDeveloped programs in conjunction with city, county and state boards of education to improve schools technology and learning platforms

Fleet Bank (Training & Operations) Boston, MACorporate Trainer (Team Leader/Site Manager) & Installation Expert May 1

992 January 1997Responsible day-to-day operation of Boston Training CenterDeveloped/Presented/Instructed employees on Fleet transaction system and Policies & Procedures (both for new employees and transitional employees from acquisitions)Performed pre-installation and LIVE DAY installations of Fleet equipment, software and data at newly acquired Fleet sites

Education

8/3/2019 Account Executive / Operations Manager

2/2

B.S. Degree (in Finance) from Ithaca College Ithaca, NY

ReferencesAvailable upon request