account manager or district manager or operations manager

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    SUMMARY

    Senior manager with thirty years of experience and tactical knowledge in areas of consumer technology sales, personnel management, and security administration in facility management applications. Consistently successful in conceiving and developing interdepartmental teams that create and implement plans for organization-wide training of employees in both sales and security environments.

    SALES MANAGEMENT EXPERIENCE

    2009-2010 COMMISSIONED SALESMAN, Consumer and Home Technology, Moorestown Mall,New Jersey BOSCOVS* Sell televisions, Blue Ray disc players, telephones, home theatre systems andaccessories. Manage complete consumer sales process from information discovery,product and feature recommendation, sale close and marketing of high margin, value-added maintenance services. Additional sales responsibilities includes expertise in selling washers, dryers, refrigerators and freezers.

    1994-2009 ACCOUNT EXECUTIVE, Consumer Technology, Bensalem, PennsylvaniaSEARS

    * Comprehensive knowledge of consumer brands and product features in the major a

    ppliance areas of the country's fourth largest retailer. Manage complete consumer sales process from information, discovery, product and feature recommendation,sale close and marketing of high margin, value added maintenance services. Sales expertise encompasses: washers, dryers, refrigerators, freezers. And also experienced in audio/video technology which includes televisions VCR'S, DVD'S camcorders telephones, digital and traditional cameras. Assist customers with post-sale trouble shooting, training new account executives, and interfacing with credit managers.

    SECURITY MANAGEMENT EXPERIENCE

    December, 2007-June, 2008 ACCOUNT MANAGER Estee Lauder, Bristol, Pennsylvania.U.S. SECURITY ASSOCIATES

    * Manage and direct a security force of 65 officers and four captains on a 24 hours/7 days per week operation.* Responsible for screening, hiring and making program enhancement recommendations to client management.* Prepare weekly reports for both client and regional office.* Conduct training and testing for all security officers.* Handle all payroll and any disciplinary issues.

    October, 2004-December, 2007 ACCOUNT MANAGER Prudential Insurance Eastern Home Office, Dresher Pennsylvania.

    SECURITAS SECURITY

    * Manage and direct a security force of 17 officers and one assistant manager ona 24 hours/7 days per week schedule.* Responsible for all client contact, training, payroll issues and budgets.* Prepare weekly operational reports for review by senior account managers.* Maintain all employee files and ensure that disciplinary procedures are adhered to as established by Securitas Security.

    January-October, 2004 PROJECT MANAGER Prudential Insurance Eastern Home Office, Dresher Pennsylvania.

    ALLIED-BARTON SECURITY

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    * Responsible for the scheduling, training, supervision, client contact and handling of day to day operations for Prudential Insurance Eastern Home Office.* Supervise and direct a security force of 21 officers on a 24 hours/7 days perweek schedule.* Maintain daily contact with client to ensure problems are resolved and changesin procedures are accomplished to the satisfaction of the client.* Input weekly payroll and supporting documentation for all security officers onsite.* Assist the Account Manager in applying disciplinary procedures as establishedby Allied-Barton Security.

    STEPHEN BORELLA PAGE 2

    2002-2004 MANAGER OF SECURITY Fleet Bank, Princeton, New JerseyALLIED SECURITY

    * Managed, trained, scheduled and coordinated payroll of seven officers chargedwith protecting property, assets and physical equipment valued at over $10 milli

    on.* Monitored nine closed circuit screens, 32 cameras and ADT fire & burglar alarmsystems in command center.* Coordinated all client and contractor visits with on site facilities manager.* Investigated and issued monthly reports to client's corporate security managers on all disturbances, incidents and vandalism occurring on the property.

    2001-2002 MANAGER OF SECURITY First Union Corporation, West Trenton, New JerseyALLIED SECURITY

    * Managed, trained, scheduled and coordinated payroll of six officers charged with protecting property, assets and physical equipment valued at over $5 million.

    * Instituted proactive approach to exceeding client expectations by ensuring 100percent compliance with Allied corporate security guidelines.* Monitored 16 closed circuit screens and Siemens fire & intrusion alarm systemin main command center.

    2000-2001 MANAGER OF SECURITY IMS Health, Plymouth Meeting, PennsylvaniaALLIED SECURITY

    * Managed, trained and coordinated payroll of 17 officers charged with protecting assets valued at $50 million.

    * Developed procedures and policies for inspecting physical assets as they are removed from the facility.* Processed all new employees providing them with photo identification and security clearances.* Coordinate all client and contractor visits for numerous events that occur during the year.

    1998-1999 MANAGER OF SECURITY BJ's Wholesale Club Warehouse, Levittown, PennsylvaniaALLIED SECURITY

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    * Managed, trained and coordinated payroll of 18 officers charged with protecting property, assets and trailer fleet valued at over $15 million while developingand implementing methods of increasing security for client's auxiliary storageareas.* Monitored and verified all incoming and outgoing vehicles to ensure accuracy of material shipments to other client clubs throughout 14 states on the eastern seaboard.

    1995-1998 MANAGER OF SECURITY, Pepsi-Cola, Philadelphia, PennsylvaniaPINKERTON SECURITY AND INVESTIGATION

    * Managed, trained and coordinated payroll and schedules of 10 officers chargedwith protecting assets valued at over $20 million.* Monitored and verified all outbound and inbound vehicles to ensure accuracy ofmaterial shipments.

    1995-1998 MANAGER OF SECURITY, Pepsi-Cola, Philadelphia, PennsylvaniaPINKERTON SECURITY AND INVESTIGATION

    * Managed, trained and coordinated payroll and schedules of 10 officers chargedwith protecting assets valued at over $20 million.* Monitored and verified all outbound and inbound vehicles to ensure accuracy of

    material shipments.

    1994-1995 SECURITY SUPERVISOR, Drexel University, Philadelphia, PennsylvaniaPINKERTON SECURITY AND INVESTIGATION

    * Supervised, trained and coordinated payroll information of 25 officers chargedwith protecting assets of over $10 million.* Managed the opening/closing and monitored daily security concerns of 30 university buildings over a six square mile radius.* Developed and recommended methods of increasing physical security of the university in the areas of crime prevention and detection, including instituting a new student identification card and installation of additional security cameras inkey locations.

    EDUCATIONGeneral studies at Community College of Philadelphia in the field of Business ManagementGraphics Arts Institute, Philadelphia, Pennsylvania, Certificate in Graphic Arts

    SKILLSProficient in popular Microsoft Windows-based applications.