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87 th ACCU Meeting of March 2010 ACCU Meeting - M. Tiirakari March 2010

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87th ACCU Meeting of March 2010

ACCU Meeting - M. TiirakariMarch 2010

1. GS_SEM new structure 2. Consolidation Program3. CERN regular shuttle services 4. CERN Hostel services

a. Web booking, b. 2010 Work program, c. Virtual stored. Working roome. Televisions

5. Hertz Rental information6. Cleaning service for radioactive areas7. Standardization of electronic locks8. Additional activities in GS_SEM9. Mobility on CERN site (Car Sharing)10. Restaurant No 1

March 2010 ACCU Meeting - M. Tiirakari 2

Contents

March 2010 ACCU Meeting - M. Tiirakari3

New GS-SEM Organization

GL GS-SEM M. TiirakariDGL I. Mardirossian

Assistant & Coordination Local Affairs: D. Lajust

Design Office and Patrimony

GS-SEM-DOPM. Poehler SLY. Robert DSLN. Baddams

E. Crocci-TortiA. Kosmicki

F. Villagrassa

HVAC and ElectricityGS-SEM-HEC. Martel SLP. Cruz DSL

D. CarpentierJ. J. EspucheA.L. Favre

J.C. FrancesJ. Wintzer

Construction works and

MaintenanceGS-SEM-CWM

R. Morton SLE. Perez-Duenas DSL

C. BiotM. Lager

B. LebegueD. Parchet

S. RewD. Vernamonte

Logistic andSite ServicesGS-SEM-LS

I. Mardirossian SLT. Wegelius DSLCurrent section

V. MarchalGreen AreasY. ChevretM. Meylan

Strategy and Civil Engineering

Project ManagementGS-SEM-SCEJ.L. Denblyden

B. GossuinN. Lopez Hernandez

J. Osborne

Administrative Support

GS-SEM-ADMC. Brodier GAO

C. Girard AccountingJ. Pajunen, M. Auerbach Contract Management &

Cost ControlA. Dagorne / J. Cachet

Helpdesk

1. IMPROVEMENT OF COST-EFFECTIVENESS

2. MAINTAINING THE VALUE OF THE INFRASTRUCTURE AND FACILITY PORTOFOLIO

3. SUPPORTING PRODUCTIVITY OF CORE BUSINESS AREA (ACCELERATORS and EXPERIMENTS)

4. IMPROVEMENT OF ENERGY EFFICIENCY AND ECOLOGICAL PERFORMANCE

5. IMPLEMENTATION OF INFORMATION (PURPOSE OF FACILITY USE, OCCUPANTS, FUNCTIONALITY, UTILIZATION)

6. BETTER SERVICE FOR CERN USERS

March 2010 ACCU Meeting - M. Tiirakari 4

Why?

STRATEGY DEVELOPMENT & MASTER PLAN:a) PROPERTY AND FACILITY STRATEGIES b) LOGISTIC AND COMMUTING STRATEGYc) SERVICE NETWORK PLANd) ENERGY EFFICIENCY STRATEGY e) LAND USE PLANf) ENVIRONMENTAL RISKS

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How?

1. SYSTEMATIC APPROACH2. COST EFFICIENCY3. INCREASED USER SATISFACTION4. FUNDAMENTAL PREVENTIVE MAINTENANCE (KEEPS PROPERTIES’ VALUE

AND DECREASES FAILURES)5. HIGHER ENERGY EFFICIENCY6. ABILITY TO CONSIDER NEEDS FOR FUTURE OPERATIONS7. IMAGE AND PUBLICITY BENEFITS8. VERIFICATION OF SECURITY ISSUES9. SUSTAINABILITY / ENVIRONMENTAL VALUES

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Benefits (Some)?

The Strategy and Civil Engineering Project Management Section is principally responsible for co-ordinating construction projects and major design studies, such as :– Project Management of large scale civil engineering works on surface and

underground (eg LHC, Linac 4, Building 42, POPS) in collaboration with external architects, consultants and contractors.

– ‘Master Planning’ for the surface facilities. This requires information gathering from all departments via the various existing committees (Site Committee, GTPE, SPOB etc) and with the aid of specialist external consultants prepare a long term strategy for the surface infrastructure. This Master Plan will also take account of ‘consolidation’ issues and requires a particularly close collaboration with PH.

– Studies of large future projects such as CLIC, ILC, LheC, SPL etc. This necessitates an international collaboration with other laboratories and across all fields within CERN .

– Feasibility studies for potential schemes for all departments of CERN (eg New Computer Centre).

Section members : M. Tiirakari; JL. Denblyden; B. Gossuin; L. Lopez-Hernandez; J. Osborne.

March 2010 ACCU Meeting - M. Tiirakari 7

Strategy and Civil Engineering Project Management

Major Works Request for Surface Works

GTPE : Groupe de Travail sur le Partage de l’espace

First ‘filter’ of request’

GS-SEM-SCE : Strategy & Civil Engineering Project Management

First analysis of request (feasibilty, initial cost estimate, program etc.)

GTPE : Groupe de Travail sur le Partage de l’espace

Consultation with department representatives

Minor Works Request fromany department for Surface

or Underground works

SEM HelpdeskCurrently 77777

GS-SEM-CWMMinor Works Section

Works execution

Site Committee Analysis

GS-SEM-SCE :Strategy & Civil Engineering

Project Management

Resource Allocationand Project Execution

Reject Design office

Accept

Information & Resource allocation

Major WorksRequest from

any departmentfor underground works

GS-SEM-SCE :Strategy & Civil Engineering

Project Management

First analysis of request (feasibilty, initial cost estimate,

program etc.)

Directorate

RejectA

ccep

tAccept Reject

Reject

Info

rmati

on

GTPE : Progress of the works to be reported at this meeting as and when requested

March 2010 8ACCU Meeting - M. Tiirakari

GS-SEM Infrastructure Change Management Process

New approach:i. Service oriented;ii. Based on Users’ and Departments’ needs;iii. List of priorities established together through

the SPOB, GTPE and Site Committees.

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CERN Consolidation program

New timetable Circuit No 1

March 2010 ACCU Meeting - M. Tiirakari 10

CERN regular shuttles

New timetable Circuit No 2

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CERN regular shuttles

New timetable Circuit No 3 and 4

March 2010 ACCU Meeting - M. Tiirakari 12

CERN regular shuttles

Since the 8th of February the number of calls to the 77777 have been decreasing by more than 95%

Future change: Departure at 12.30 from Blg.500

B. 381. Replacement of the kitchen

and extension of dining rooms;

2. Centralization of fire detections ;

3. Replacement of the wall to wall carpet of the corridors;

4. Card security system replacing locks and keys;

5. Entire renovation of 25 showers.

B.41New individual lockers to

be installed for clothes, suitcases and luggage .

B. 396. Renovation of 116 showers;7. Renovation of the kitchen

and the dining rooms;8. Centralization of fire detections 9. Replacement of wall to wall

carpet of corridors; 10.17 Card security system

replacing locks and keys; 11.Renovation of 116 rooms:

replacement of old furniture (chairs, beds, bedside lamps, curtains, etc.);

12.Creation of 5 additional hotel rooms (ex offices);

13.Replacement of furniture at the reception and the lounges.

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CERN hostel services Infrastructure

CERN hostel services – The Virtual Store

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CERN hostel services – The Virtual Store

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CERN hostel services – The Virtual Store

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CERN hostel services - the Virtual Store

1. The system is very simple for CERN hostel customers and NOVAE which will offer this service;

2. The status of the requests can only be:1. Created (New request from the customer)2. In preparation (Confirmed and sent to NOVAE for preparation)3. Ready for pick up (NOVAE has prepared the order) 4. Cancel;

3. The project should start before summer.

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CERN hostel services-Virtual Store?

On going activities:1. Agreements with local hotels and apartment hotels2. Weekly updates of external hotels rates and promotions3. Update of the CERN hotel web pages

March 2010 ACCU Meeting - M. Tiirakari 19

CERN hostel services

Status on CERN hostel Web booking1. Presentation in December 2009 of the Fidelio web booking

system;2. A live test has been done during January and February;3. Major issues appeared during the test;4. There are on average ~120 booking made per day in the

hostel. Extrapolating our test (on 60 booking requests) results this would give us 24 failures per day, 4 of which would result in a booking for the wrong person, and 4 for a person that has already left CERN.

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CERN hostel services

Conclusions of the tests:1. The supplier of Fidelio is a large European company

with a world-wide activity and the performance of their software is fully satisfactory for the booking and management of the hostel:

2. GS-AIS has spent several months collaborating with the Fidelio supplier to implement and extensively test their Web solution before going into production;

3. The test results unfortunately forces us to recognize that the proposed solution as it stands today is not appropriate for the CERN environment;

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CERN hostel services

4. GS does not wish to use a commercial solution to offer a service where some, very delicate, problems may occur at random;

5. GS will implement a CERN solution for now;6. GS will continue to collaborate with the Fidelio supplier

to get to a commercially supplied, viable Web solution, as the hotel management core of the software is of good, solid quality and fulfils the Hostels needs.

7. The GS intermediate solution delivery is expected in Spring 2010.

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CERN hostel services

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HERTZ rental conditions

1. A new contract shall be establish to organise the cleaning of radioactive areas (Surface and underground);

2. Preparation of the technical specification; 3. Price enquiry to be launched in March.

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Cleaning service for radioactive areas

1. Close collaboration between PH and GS departments for defining a CERN wide standard for electronic locks to be used for Building 42 and also for existing PH electronic locks.

March 2010 ACCU Meeting - M. Tiirakari 25

Standardization of electronic locks

1. The administration of Diplomatic privileges shall be transferred starting from 15 March from HR Department to GS-SEM;

2. Special waste management transferred from EN Department to GS-SEM since September 2009;

3. SLA with BE Department concerning the Prevessin Storage areas management transferred to GS-SEM since 2009.

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Additional activities in GS-SEM

1. A test shall be done this year with HERTZ in collaboration with PH Department;

2. A mobility-like concept;3. 20 cars category A;4. A six-month test period;5. Using dedicated software.

March 2010 ACCU Meeting - M. Tiirakari 27

Mobility on the CERN sites

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Restaurant No 1

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Restaurant No 1

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Restaurant No 1

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Restaurant No 1

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Restaurant No 1

1. Construction permit approved in February by the Geneva authorities (Canton);

2. Opening of the call for tender done;3. Proposal for award of contract will be presented

for approval to FC in March 2010; 4. Construction work between April and October

2010    Estimated end of work: October 2010

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Restaurant No 1

1. The GS-SEM has been reorganized and resources have been increased to better respond to the Users’ needs.

2. A best practices service management approach is being introduced.

3. A number of actions have already been undertaken and show already good results.

4. The Hostels are being refurbished and new services offered.

5. Accommodation availability and its visibility on the Web has been improved.

6. The extension of Restaurant 1 will offer a better dining environment.

March 2010 ACCU Meeting - M. Tiirakari 34

Conclusion