achievement - utilize.workutilize.work/wp-content/uploads/2019/01/achievement.pdf · [achievement]...
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AchievementCase1: Reduction of working timeCase2: Child care fee simulation systemCase3: Making a pamphlet about new system
Tom Kai[Phone] 021 – 296 – 4310[Mail] [email protected]
Case1 : Reduction of working time[Duty] To decrease working time through improving efficiency of operations
[Achievement] 20% Reduction of working time compared with last year
[What I contribute to]- Analyzing working time and contents in detail- Analyzing working time and contents in detail-Summarizing the data and making documents and proposal to authorizer and workers
-Pointing improvements with priority and benefit of colleagues -Discussing about how to change a rule and roles with colleagues and summarizing
-Hold periodic meetings and show achievement and collect opinion and utilizing it
-Encouraging and starting PDCA flow with colleagues-Trying more than 15 changes to improve working style
Case1 : Reduction of working time[How to] Changing work flow and process documents
A B C D E F
Post Boxcheck
Example : Changing documents check process< before > < after >
A B C D E F
check
Collect Box
Trying more than 15 changes to improve working style
[Duty] To improve efficiency and user satisfaction about confirmation of child care fee
[Achievement] 50hours decrease per month-Decreasing child care fee inquiries through telephone from 60hours to 10hours per month
Case2:Child care fee simulation systemhttps://kosodate-machida.tokyo.jp/section/hoiku-simulation/simulation.html
[What I contribute to]-Analyzing work flow and Investigate cost for corresponding to inquiry about child care fee-Calculation of cost and benefit for introducing new system-Summarizing the data and making documents and proposal to authorizer
-Outline and test design of new system and order to system vendor-Analyzing and assessment of web system
Case2:Child care fee simulation system
[How to] introduce Nursery fee simulation system-The first case in Japan which can calculatefrom income (At that time in May 2017)
-Enable simple input and everyone can calculate their nursery fee in 1 minute.
https://kosodate-machida.tokyo.jp/section/hoiku-simulation/simulation.html*Translate in English with “foreign language” button upper side
calculate their nursery fee in 1 minute.
-Without investigating complex citizen tax, only salary income and number of children
-Introduce the "Auto Calculate" button to calculate citizen tax amount based on temporary deduction amount.
Case3 : Making a pamphlet about new system
[Duty] To acknowledge for clarity and conciseness about new system of childcare
[Achievement] Helping understanding to over 20,000 families
[What I contribute to][What I contribute to]-Investigating published documents and internet pages-Investigating the way to acknowledge people effectively-Making documents and proposal to authorizer*Initially published 1,000 pamphlets, but good reputation of easy to understandFinally, published 20,000 pamphlets with Mayor’s evaluation.