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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m Achieving Business Value Through Identity Maturity December 4, 2009

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Page 1: Achieving bus value through identity maturity   cei v1.9

Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

Achieving Business Value

Through Identity Maturity

December 4, 2009

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

Cox Enterprises, Inc. – history, organizational make-up, etc

Cox Enterprises, Inc.

Business Model In the 2000’s (business events)

Infrastructure Optimization (Identity)

Identity Maturity – Chronological Account

2004…CEI’s Vision 2004 - 2006… Tactical to Strategic 2006 - 2009… Strategic to Dynamic (Optimized)

Lessons Learned

Questions & Contacts

Agenda

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

Speakers

Buck Bell, VP IdM Practice, Logic Trends has over 14 years of experience in the fields of Information Systems Management, Technical Sales, and Identity and Access Management. Bell has specific expertise in information systems analysis and design, project and team management, enterprise architecture, and in user identity lifecycle management.

Kyle Vaughn, leads a team at Cox Enterprises responsible for business service strategy and solution execution. In 2005, Mr. Vaughn was brought into Cox Enterprises, Inc. to develop and lead the Identity & Access Management program. With employment history at AutoTrader and Accenture, Mr. Vaughn is comfortable interfacing with the business, and leading strategic efforts.

Andrew Ames, VP Sales and Marketing, Logic Trends, has over 14 years of experience in the field of information security, IAM and compliance automation. Mr. Ames has expertise in developing and implementing demand generation programs, and was instrumental in development of Logic Trends’ IAM5 engagement and project methodology.

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

Cox Enterprises, Inc.

15th Largest Private US Company

66,000 Employees

Leading communications, media and automotive services

company with revenues exceeding $15 billion and an annual

growth rate of 11.3%

Major operating subsidiaries include

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

CEI Business Model

Develop Corporate Services to support communication, secure collaboration and human capital management across all

Cox operating companies.

CEI Corporate Services

• Benefits (HR related insurance)• Payroll• Global Address List (GAL)• Fleet• Long Term Incentive (Co. Equity)

• Salary Administration• Identity Profile• My Career Bio• W2

Establish a Comprehensive

Source of Identity

Simplified Administration of User Access

Simplified & Standardized Access to Cox

Resources

Increase secure access

to Cox Resources

Deliver Services to employees that don't

have an online presence

Provide Employees with remote access

to Cox resources

Infrastructure Objectives

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

Cox Enterprise in the 2000’s

2003 2004 2005 2006 200920082007

Maturity & Optimization

Rev

enu

e

Cox Communications buys Travel Channel Media, Inc., the parent company of Travel Channel and TravelChannel.com.Cox Television forms Cox Cross Media, a digital sales company focused on marketing and selling online advertising

Cox Enterprises and Cox Communications announce the completion of a deal resulting in the latter’s return to private ownership. Cox Communications becomes a wholly-owned subsidiary of Cox Enterprises.

Cox Search launches Kudzu.com, a consumer information Web site, in Atlanta, GA.

Cox Enterprises forms Cox AutoTrader following an agreement with Landmark Communications to divide the assets of their 50/50 partnership in Trader Publishing Company.Manheim continues international expansion with joint venture in Asia & Western Europe

Cox TMI, Inc., a unit of Cox Communications, purchases Adify, a premier technology and media company focused on vertical online advertising.Kudzu.com expands into national markets,

Cox Enterprises brings together its television, newspaper and radio businesses under one organization, Cox Media Group

Consolidation

Optimization

Acquisition

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

Infrastructure Optimization (Identity)

2003 2004 2005 2006 200920082007

Maturity & Optimization

Rev

enu

e

Infrastructure Optimization (Maturity) is a proven framework for evolving IT infrastructure to become more agile, secure, and better-managed, while reducing overall IT costs and making better use of resources. The bottom line—IT becomes a stronger strategic asset to the business.

Four-stage model based on research from MIT Center for Information Systems Research (CISR) and Gartner. Consists of capability descriptions across the continuum (technology agnostic) Includes people, process, and technology

Benefits of the model: Helps solve the 70/30 problem (maintenance / new) Maps the technology roadmap to the business needs Helps increase security and lower risk Helps drive infrastructure as a strategic asset

“Making the Difference: The 2008 CIO Agenda,” staying ahead of these ever increasing business demands requires a methodical approach to assessing how to best align business imperatives

with the IT investments that enable the greatest business impact.

Cost Center Cost Center

Uncoordinated, manual

infrastructure;knowledge not

captured

More Efficient More Efficient Cost CenterCost Center

Managed ITinfrastructurewith limited

automation and knowledge

capture

Managed andconsolidated ITinfrastructurewith extensive

automation; knowledge

captured and re-used

Fully automatedmanagement;

dynamic resource

usage; business-linked service

level agreements (SLAs);

knowledge capture and use

automated

Business Business EnablerEnabler

Strategic Strategic AssetAsset

CROSS-MODEL ENABLERSCROSS-MODEL ENABLERSIdentity Federation Access Management Portals

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

Identity Optimization @ CEI

2003 2004 2005 2006 200920082007

Maturity & Optimization

Rev

enu

e

Cox Communications buys Travel Channel Media, Inc., the parent company of Travel Channel and TravelChannel.com.Cox Television forms Cox Cross Media, a digital sales company focused on marketing and selling online advertising

Cox Enterprises and Cox Communications announce the completion of a deal resulting in the latter’s return to private ownership. Cox Communications becomes a wholly-owned subsidiary of Cox Enterprises.

Cox Search launches Kudzu.com, a consumer information Web site, in Atlanta, GA.

Cox Enterprises forms Cox AutoTrader following an agreement with Landmark Communications to divide the assets of their 50/50 partnership in Trader Publishing Company.Manheim continues international expansion with joint venture in Asia & Western Europe

Cox TMI, Inc., a unit of Cox Communications, purchases Adify, a premier technology and media company focused on vertical online advertising.Kudzu.com expands into national markets,

Cox Enterprises brings together its television, newspaper and radio businesses under one organization, Cox Media GroupFederation

Access Management

Commissioned

Study

IAM Strategy

Human Resources

Drives Online Enrollment

Identity Consolidation

Business Acquisition

ID Consolidation

Formal Program

Global Address List (GAL)

Authorization Management

Optimize Services

Acquisition Prep

Self-Service

Business Consolidation

Workforce Re-engineering

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

2003 2004 2005 2006

Maturity & Optimization

• Never Greenfield… look to leverage infrastructure and skills -

• Initial projects might be tactical, but they’ll create sponsors

• Promise and Deliver

CCI Consumed by CEI

Regional Media Bus. Launch

AcquisitionTrader Pub.

Manheim Global Expansion

BusinessEvents

Access Management

Online Open Enrollment

FederationCox Comm., CEI Integration & SSO

Identity Consolidation

Global ID (All Cox)

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2006 200920082007

Maturity & Optimization

• Business will drive the “tipping point”

• Flexibility is key… the target will move

• Optimize and extend

CCI ContinuedBusiness Expansion

Cox MediaAcquisition

Newspaper, TV & Radio Consolidation

EconomicSlowdown

BusinessEvents

Authorization ManagementEnterprise Group Management

Self- Service

Password & User Profile Mgmt

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

Lessons Learned

Business Leads

Look for the business to drive your first IAM project. Although it may be tactical, use that win to build program momentum

Exercise Flexibility

While keeping the strategic goals in mind, business events will demand flexibility and adjustment to the plan

Eye on Dynamic

Leverage cross-model enablers to achieve a Dynamic level of identity maturity (IO) in the Infrastructure; valuable to the business and IT

Plan The BasicsBe sure your plan includes product and infrastructure maintenance and upgrades

It’s Never GreenfieldPlan on leveraging existing infrastructure ( ) and skills along with the

Get Some HelpLeverage the expertise and experience of Logic Trends… we did

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

Andrew Ames

Logic Trends, Inc.

770-551-5042

[email protected]

Buck Bell

Logic Trends, Inc

813-994-6056

[email protected]

Contacts

Kyle Vaughn

Cox Enterprises, Inc.

678-645-0544

[email protected]

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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m

Thank You