achieving bus value through identity maturity cei v1.9
TRANSCRIPT
Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
Achieving Business Value
Through Identity Maturity
December 4, 2009
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
Cox Enterprises, Inc. – history, organizational make-up, etc
Cox Enterprises, Inc.
Business Model In the 2000’s (business events)
Infrastructure Optimization (Identity)
Identity Maturity – Chronological Account
2004…CEI’s Vision 2004 - 2006… Tactical to Strategic 2006 - 2009… Strategic to Dynamic (Optimized)
Lessons Learned
Questions & Contacts
Agenda
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
Speakers
Buck Bell, VP IdM Practice, Logic Trends has over 14 years of experience in the fields of Information Systems Management, Technical Sales, and Identity and Access Management. Bell has specific expertise in information systems analysis and design, project and team management, enterprise architecture, and in user identity lifecycle management.
Kyle Vaughn, leads a team at Cox Enterprises responsible for business service strategy and solution execution. In 2005, Mr. Vaughn was brought into Cox Enterprises, Inc. to develop and lead the Identity & Access Management program. With employment history at AutoTrader and Accenture, Mr. Vaughn is comfortable interfacing with the business, and leading strategic efforts.
Andrew Ames, VP Sales and Marketing, Logic Trends, has over 14 years of experience in the field of information security, IAM and compliance automation. Mr. Ames has expertise in developing and implementing demand generation programs, and was instrumental in development of Logic Trends’ IAM5 engagement and project methodology.
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
Cox Enterprises, Inc.
15th Largest Private US Company
66,000 Employees
Leading communications, media and automotive services
company with revenues exceeding $15 billion and an annual
growth rate of 11.3%
Major operating subsidiaries include
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
CEI Business Model
Develop Corporate Services to support communication, secure collaboration and human capital management across all
Cox operating companies.
CEI Corporate Services
• Benefits (HR related insurance)• Payroll• Global Address List (GAL)• Fleet• Long Term Incentive (Co. Equity)
• Salary Administration• Identity Profile• My Career Bio• W2
Establish a Comprehensive
Source of Identity
Simplified Administration of User Access
Simplified & Standardized Access to Cox
Resources
Increase secure access
to Cox Resources
Deliver Services to employees that don't
have an online presence
Provide Employees with remote access
to Cox resources
Infrastructure Objectives
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
Cox Enterprise in the 2000’s
2003 2004 2005 2006 200920082007
Maturity & Optimization
Rev
enu
e
Cox Communications buys Travel Channel Media, Inc., the parent company of Travel Channel and TravelChannel.com.Cox Television forms Cox Cross Media, a digital sales company focused on marketing and selling online advertising
Cox Enterprises and Cox Communications announce the completion of a deal resulting in the latter’s return to private ownership. Cox Communications becomes a wholly-owned subsidiary of Cox Enterprises.
Cox Search launches Kudzu.com, a consumer information Web site, in Atlanta, GA.
Cox Enterprises forms Cox AutoTrader following an agreement with Landmark Communications to divide the assets of their 50/50 partnership in Trader Publishing Company.Manheim continues international expansion with joint venture in Asia & Western Europe
Cox TMI, Inc., a unit of Cox Communications, purchases Adify, a premier technology and media company focused on vertical online advertising.Kudzu.com expands into national markets,
Cox Enterprises brings together its television, newspaper and radio businesses under one organization, Cox Media Group
Consolidation
Optimization
Acquisition
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
Infrastructure Optimization (Identity)
2003 2004 2005 2006 200920082007
Maturity & Optimization
Rev
enu
e
Infrastructure Optimization (Maturity) is a proven framework for evolving IT infrastructure to become more agile, secure, and better-managed, while reducing overall IT costs and making better use of resources. The bottom line—IT becomes a stronger strategic asset to the business.
Four-stage model based on research from MIT Center for Information Systems Research (CISR) and Gartner. Consists of capability descriptions across the continuum (technology agnostic) Includes people, process, and technology
Benefits of the model: Helps solve the 70/30 problem (maintenance / new) Maps the technology roadmap to the business needs Helps increase security and lower risk Helps drive infrastructure as a strategic asset
“Making the Difference: The 2008 CIO Agenda,” staying ahead of these ever increasing business demands requires a methodical approach to assessing how to best align business imperatives
with the IT investments that enable the greatest business impact.
Cost Center Cost Center
Uncoordinated, manual
infrastructure;knowledge not
captured
More Efficient More Efficient Cost CenterCost Center
Managed ITinfrastructurewith limited
automation and knowledge
capture
Managed andconsolidated ITinfrastructurewith extensive
automation; knowledge
captured and re-used
Fully automatedmanagement;
dynamic resource
usage; business-linked service
level agreements (SLAs);
knowledge capture and use
automated
Business Business EnablerEnabler
Strategic Strategic AssetAsset
CROSS-MODEL ENABLERSCROSS-MODEL ENABLERSIdentity Federation Access Management Portals
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
Identity Optimization @ CEI
2003 2004 2005 2006 200920082007
Maturity & Optimization
Rev
enu
e
Cox Communications buys Travel Channel Media, Inc., the parent company of Travel Channel and TravelChannel.com.Cox Television forms Cox Cross Media, a digital sales company focused on marketing and selling online advertising
Cox Enterprises and Cox Communications announce the completion of a deal resulting in the latter’s return to private ownership. Cox Communications becomes a wholly-owned subsidiary of Cox Enterprises.
Cox Search launches Kudzu.com, a consumer information Web site, in Atlanta, GA.
Cox Enterprises forms Cox AutoTrader following an agreement with Landmark Communications to divide the assets of their 50/50 partnership in Trader Publishing Company.Manheim continues international expansion with joint venture in Asia & Western Europe
Cox TMI, Inc., a unit of Cox Communications, purchases Adify, a premier technology and media company focused on vertical online advertising.Kudzu.com expands into national markets,
Cox Enterprises brings together its television, newspaper and radio businesses under one organization, Cox Media GroupFederation
Access Management
Commissioned
Study
IAM Strategy
Human Resources
Drives Online Enrollment
Identity Consolidation
Business Acquisition
ID Consolidation
Formal Program
Global Address List (GAL)
Authorization Management
Optimize Services
Acquisition Prep
Self-Service
Business Consolidation
Workforce Re-engineering
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
2003 2004 2005 2006
Maturity & Optimization
• Never Greenfield… look to leverage infrastructure and skills -
• Initial projects might be tactical, but they’ll create sponsors
• Promise and Deliver
CCI Consumed by CEI
Regional Media Bus. Launch
AcquisitionTrader Pub.
Manheim Global Expansion
BusinessEvents
Access Management
Online Open Enrollment
FederationCox Comm., CEI Integration & SSO
Identity Consolidation
Global ID (All Cox)
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
2006 200920082007
Maturity & Optimization
• Business will drive the “tipping point”
• Flexibility is key… the target will move
• Optimize and extend
CCI ContinuedBusiness Expansion
Cox MediaAcquisition
Newspaper, TV & Radio Consolidation
EconomicSlowdown
BusinessEvents
Authorization ManagementEnterprise Group Management
Self- Service
Password & User Profile Mgmt
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
Lessons Learned
Business Leads
Look for the business to drive your first IAM project. Although it may be tactical, use that win to build program momentum
Exercise Flexibility
While keeping the strategic goals in mind, business events will demand flexibility and adjustment to the plan
Eye on Dynamic
Leverage cross-model enablers to achieve a Dynamic level of identity maturity (IO) in the Infrastructure; valuable to the business and IT
Plan The BasicsBe sure your plan includes product and infrastructure maintenance and upgrades
It’s Never GreenfieldPlan on leveraging existing infrastructure ( ) and skills along with the
Get Some HelpLeverage the expertise and experience of Logic Trends… we did
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Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o mIdentity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
Andrew Ames
Logic Trends, Inc.
770-551-5042
Buck Bell
Logic Trends, Inc
813-994-6056
Contacts
Kyle Vaughn
Cox Enterprises, Inc.
678-645-0544
Identity and Access Management Specialists | w w w . L o g i c T r e n d s . c o m
Thank You