ExcellenceAchieving Business

ExcellenceAchieving Business

Mapping the Way to Exceptional Performance3 days program

EXECUTIVE EDUCATION ANDLIFELONG LEARNING CENTER

ASIAN INSTITUTE OF MANAGEMENTJoseph R. McMicking Campus,Eugenio Lopez Foundation Bldg,123 Paseo de Roxas, Makati City, PhilippinesTel. nos : +632 8924011 Telefax : +632 8932050, 8932031

http://excell.aim.eduhttp://exceed.aim.edu

Achieving Business ExcellenceAchieving Business Excellence

PROGRAM OVERVIEW

PROGRAM DIRECTOR

WHO SHOULD ATTEND?

A clear understanding of the factors which are critical in creating an operating environment whereby your business can truly excel is essential for those managers expected to lead today’s organizations.

Identifying how to ‘walk the !ne line’ between controlling & empowering, establishing a necessary mindset where managers are in a positive sense, able to examine critically & diagnose performance gaps, know how to master business processes & being e"ective in engaging talent towards deploying top level goals & strategies are but a few of the vital elements required in any progressive managers Business Excellence toolbox for the millennium.

To address this need, the Asian Institute of Management (AIM), a developer of world-class leaders and managers of Asia, is pleased to announce and invite participants to attend this program.

In principle, nothing ever remains the same. The art of survival in the world of business is to be able to adapt to change and improve continuously. Satisfaction with the status-quo leads ultimately to performance stagnation and complacency and eventually will be punished, leaving you vulnerable to your most ambitious and aggressive competitors.

The best companies learn to focus their entire organizations towards the never-ending journey to attain and sustain business excellence. This requires nothing less than to establish a culture of ongoing self-assessment, critical analysis and constantly revisiting, reinventing and re!ning those business processes critical for success. This 3-day public program will o"er insight to those companies in search of sustainable prosperity and dedicated to providing the highest levels of service quality to customers and clients.

The course program will provide a roadmap and essential tools for the challenging but rewarding journey while o"ering a wonderful opportunity for participants to network and benchmark with colleagues in their respective businesses.

Mr. Gordon J. Stevenson, the Business Excellence Director & specialist has amassed in excess of 20 years transforming business operations throughout the globe. He is an author & has received numerous awards, not least a commendation from Royal Philips Electronics President & Board of Management for outstanding achievements. He was awarded, ASEAN Best Executive by Association of South East Asian Nations for his contribution to business management. He has been quali!ed to assess for Business Excellence & was certi!ed to European Foundation of Quality Management (E.F.Q.M.) standards.

Mr. Stevenson will be joined by leading experts from Europe & Philippines in the !eld of Marketing & Human Resources who will guide & coach the participants through the obstacles which block opportunities to maximize pro!tability & service quality levels.

Middle to senior level managers responsible for operations activities & providing benchmark service levels, HR Directors, CFO’s, VP’s, Plant Directors, young high potentials & key management sta" those key decision makers who will endeavour to ensure your business remains ahead and competitive.

Find out more exciting features of the program by contacting:Representative of AIM for Executive Education program in Jakarta, Martinus BenjaminTel. nos : +6221 2965588, +6221 30050688Mobile : +62 8121280008 Email : martinus.benjamin@ultimatesmart.com