achieving high end-user adoption on your intranet

a brief strategic framework

A good intranet is used frequently by end users to accomplish key business processes, with great satisfaction.

The next slide illustrates a framework of strategies & best practices for achieving high end-user adoption of your intranet.

Usable interface

Good IA & navigation

Easily accessible

Quality content &

search

Good training

Solve key specific

problems

Good comms

High end- user

adoption

Reduces need for training & makes trainings simpler

Makes it easier for users to add, update, categorize & manage content

Makes work easier in very specific ways, and supports business processes

Frames context for users, keeps them up-to-date, & in the know

That’s it!