achieving ra and maximize raid tools by ahmad fairuz ali

8/14/2019 Achieving RA and Maximize RAID Tools by Ahmad Fairuz Ali

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Achieving RA Standards and Maximizing RAIDTools

by

Ahmad Fairuz Ali

4th WeDo Technologies User Group Meeting

May 14th and 15th, 2009Lisbon, Portugal


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Malaysia , Truly Asia!

2009 Achieving RA Standards and Maximizing RAID Tools Page 1


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Established in 1994

Over 7.2 million subscribers (Q1/09)

49% owned by Telenor of Norway

Recently launch 3G/HSPA services inMarch09.

DiGi Journey



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DiGi Part of Telenor Worldwide


DiGi,Malaysia

DTAC,Thailand

Grameenphone,Bangladesh

Telenor Pakistan,Pakistan

Telenor Norway

Vimplecom,Rusia

Telenor SerbiaKyivstar,Ukraine

Promonte,Montenegro

Sonofon,Denmark

TelenorSweden

Pannon,Hungry


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Agenda


Strategic KPIs.

Product Assessment

RA Controls.

RAID in the Prepaid Migration.

Post Monitoring.


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Strategic KPIs : Coverage KPI Model & Maturity Model


5. Continuousimprovement via feedback.

Decentralized ownership,

holistic control.

4. Leakage quantitativelyunderstood and controlled.

3. Standardized approachdeveloped. Designing-in

control commences.

2. Basic project/process

management. Repeatabletasks.

1. Ad-hoc, chaotic.

Dependant on individualheroics.

Cumulated scores per revenue streamProduct

managementSales and

provisioningOperation and

usageRating and

BillingCollection

Weights score sale through dealers 1.3 4.0 3.0 3.0

Sale of SIM 1.5 3.0 3.0 2.0

Sale of airtime for prepaid 1.3 4.0 3.0

Postpaid 3.5 3.7 4.0 3.5 4.0

Prepaid 2.0 4.0 4.0 3.0

Partner/3rd party revenues 3.3 4.0 4.0 4.0

Other 0.0 0.0 0.0

Costs and revenue sharing 0.0 0.0 0.0

Product

management

Sales and

provisioning

Operation and

usage

Rating and

BillingCollection

Cumulated results revenues 1.8 3.9 4.0 3.1 3.2

Cumulated results revenues and COGs N/A N/A N/A N/A N/A

Over all scores

Overall KPI revenue streams 3.4

Overal l KPI revenue st reams and COGS N/A

Cumulated results per stream

Sale through dealers 3.0Sale of SIM 2.6

Sale of airtime for prepaid 3.1

Postpaid services 3.7

Prepaid services 3.4

Partner/3rd party revenues 3.6

Other 0.0

Costs and revenue sharing 0.0

Source : TMF Maturity Model :GB941-B

Source : TRAP Coverage KPI Model


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DiGis Position Based On Coverage KPI and

Matury Model


DiG

i


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Integrate RAID CM to Achieve KPIs



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Integrate RAID CM and RA Impact Report to

Achieve KPIs



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RA In Product Assessment


NewPrepaid

System

Product

Assessment

RA Control

Migration

Post

Monitoring


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RAID For Product Assessment


New

PrepaidSystem

ProductAssessm

ent

RAControl

Migrati

on

PostMonito

ring


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Platform Migration


NewPrepaid

System

Product

Assessment

RA Control

Migration

Post

Monitoring

P d t


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88% of companys subscriber

base are prepaid subscribers.

Project code NASA.

From Alcatel IntelligentNetwork(AIN) into NokiaSiemens Network IN.

700 people involved through outthe project.

150 people on shift mode(day/night) during the 2 days ofmigration.

15 people from RevenueAssurance group.

Prepaid System Migration


New

PrepaidSystem

ProductAssessm

ent

RAControl

Migrati

on

Postmonito

ring

Product


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5 days of vouchermigration.

2 days of subscribermigration.

1 mil of subscriber onthe 1st day ofmigration.

6 mil of subscriber onthe 2nd day of

migration.

Migration Strategy


New

PrepaidSystem

ProductAssessm

ent

RAControl

Migrati

on

Postmonito

ring

Product


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Limited time frame provided for RAID validation.

Complex data mapping from Alcatel to Nokia

Siemens.

Concern over data accuracy due to data

manipulation, change of data type and data

enrichment to suits the new field format.

Therefore its important to ensure no revenue

leakages happen due to wrong mapping profiles.

Challenges


New

PrepaidSystem

ProductAssessm

ent

RAControl

Migrati

on

Postmonito

ring

Product


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24 validations.

Validations took 2-3 hours to

complete.

Examples of validations are.Total subscriber

migrated.

Number of incorrect

balance.

Total status.

Number of subs withaccuracy of package

name.

Number of subs with

accuracy of voice

freebie.

Verifications Facts


New

PrepaidSystem

ProductAssessm

ent

RAControl

Migrati

on

Postmonito

ring

Product


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Completed during the time

provided by the migration team.

Alarms detected are under thethreshold value.

xxx alarms detected for the1st night.

Xxxx alarms detected onthe 2nd night.

The result give a GO decisionsto the management team toproceed with the next step ofmigration.

Results from RAID verifications


New

PrepaidSystem

Assessm

ent

RAControl

Migrati

on

Postmonito

ring


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Post monitoring


NewPrepaid

System

Product

Assessment

RA Control

Migration

Post

Monitoring


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RAID used for Traffic Monitoring



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Images during the migration night

2009 Retrain the business way Page 27


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Ahmad Fairuz Ali Yang Yung Wei

achieving ra and maximize raid tools by ahmad fairuz ali

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