acma awards 2014-15 : excellence in export (small) 2014-15 acma awards company name : plant location...

ACMA Awards 2014-15 : Excellence in Export (Small)

2014-15

ACMA Awards

Company Name : Plant Location :

Category : SMALL

Excellence in Export


Index( For office use only except page no. )

S.N. Section Page No.

Max. Marks Actual Marks

1 Work Environment & Employee Involvement

75

2 Customer Expectations & Feedback

75

3 Export Operation Performance 200

4 Export Market Performance 100

5 Quality Performance 50

Total 500

For Administrative Queries:

Mr. Jitender Rana Email – [email protected] Mobile – 09873369699

Ms. Sakshi Karkamkar Email – [email protected] – 07387002181

Mr. Binny TomyEmail- [email protected] Mobile- 9711138869

For Technical Queries:

Mr. V K Sharma Email : [email protected] : 09811392068

Ms. Sapana Baravkar Email : [email protected] : 07350703339

ACMA Centre for Technology (ACT)Godrej Eternia-C, ‘B’ Wing, '10th Floor, Office No.- C, Old Mumbai

Pune Highway Wakdewadi, Shivaji Nagar , Pune – 411005, India .www.acma-act.in


3

Letter for Submission of Award application for 2014-15

Company letterhead details ( Logo , Address )

To ,

The Secretariat ( ACMA Awards ) ,ACMA Centre for TechnologyGodrej Eternia, ”B” Wing ,, 10th Floor, Office No. C, ,Old Mumbai –Pune Highway, Wakdewadi , Shivaji Nagar Pune – 411005, India Tel No. 07387002181 ( Ms. Sakshi ) We are pleased to submit the application for ACMA Award 2014-15 for Excellence in Export in Small category.

All data submitted is duly verified and true to the best of our knowledge .

With regards

( Name & Designation of the Plant CEO )

Group Company Name

Group Company Turnover in INR Cr. For 2014-15

ACMA Awards Category ( For ACMA Award Process Team )

Small Between INR 20 to 50 Cr

Large > INR 50 Cr.

Small Not Applicable

Criteria for Small and Large Category :Small Category- Company Group Annual Sales Turnover Between INR 20 to 50 CrLarge Category- Company Group Annual Sales Turnover > INR 50 Cr


4

Company’s Details

1. Name of the corporate group (if company is part of a corporate group): -

( Underline the plant for which application is sent )

Plant Address :

2. Name of the Chief executive of the corporate group-

3 Chief Executive (Site) details :

Name : Designation :

Mobile : E-mail :

Land line with extension : Fax No.

4. Plant Head ( Next to Chief Executive (Site)) details :

Name : Designation :

Mobile : E-mail :

Land line with extension : Fax No.

( If Sr. No. 3 & 4 are same , then provide next level person details at Sr. No. 4 )


5

Company’s Details

5. Plant ( for which application is submitted ) turnover ( in Rs, Crore ) for Year 2014-15 :

6. Year of Establishment : Company _______ , Plant ___________

7. Total Employees : Company ___________ , Plant _____________

8. Do you have a Joint Venture : ( If Yes , Mention the partner name )

9. Company’s Key products :

11. Plant’s Key products :

12. Plant’s key manufacturing processes :

13. Plant’s Key competitors :

14. Plant’s Major Certifications :


6

As a part of ACMA Award process , feedback from your major customers for the plant ( for which application is submitted ) will be obtained directly and will be provided to Jury as a part of Site diagnosis.The same will be provided to you as a part of Site diagnosis feedback report

Kindly provide 2 names per Key Customer for the plant for which application is sent

Customer Details

S. No Customer Location

% Business share ( from the plant )

Key person name & Designation

Mobile Number & E mail

1

2

Note- In addition to application , site diagnosis , Customer feedback scores will be also considered for final scores.


7

Use this slide to brief about your company / Plant .

It includes Product names / photos , Plant facility photographs ,

Company / Plant Information


8

Route Map to reach your plant

Contact person name & Designation:

Name :

Designation :

E-Mail :

Mobile :

Landline : ( STD Code ) ( Number ) : Ext. ( if any )

Provide here route map to your company for site diagnosis ( Site diagnosis is carried out if your application is shortlisted )


9

S.N. Area Total Marks

Actual Marks ( for Office

Use only )

%

1 Work Environment & Employee Involvement

75

2 Customer Expectations & Feedback

75

3 Export Operation Performance

200

4 Export Market Performance

100

5 Quality Performance 50

Total 500

( For office use only )

Company performance at a glance ( Following radar chart shows the scores for each main area as per

questionnaire , scores are converted to % )

RADAR Chart

0

25

50

75

100

Work Environment &Employee Involvement

Customer Expectations &Feedback

Export OperationPerformance

Export MarketPerformance

Quality Performance


10

Section 1

Work Environment & Employee Involvement.

Total Marks = 75

S.N. Sub topic Total Marks

Actual Marks ( for office use )

%

1.A Safety 20

1.B Plant Upkeep- Inside 20

1.C Plant Upkeep- Outside 20

1.D Employee Involvement 15

TOTAL 75



11

(1.A) SAFETY Total= 20

1. Work Environment and employee engagement

(i)How do you do incident investigation? Do you track Near Miss Incidences? Do you have system of Office staff's round in shop floor for observing Unsafe Acts / Conditions, How this system works?. Indicate the Top 3 Incident prone areas in your Factory and Preventive actions planned. (10)

(ii) What you have learnt from others / shared with others on Safety. (5)

(ii) Show last one year trend in line graph for number of accidents. (5)

5

4

3

2

1

0 0 0 0 0 0 00

1

2

3

4

5

6

Num

ber o

f Adc

iden

ts

Target Actual


12

1. Work Environment and employee involvement

(iii) Show photographs of production line, raw material stores, finished goods store and employees wash room. (10)

(1.B) Upkeep of the plant Inside Total= 20

(ii) What is your system to maintain upkeep of the plant Inside? What is the plan to take all the areas taken for must be facilities. ?(5)

Production Line

Employees Wash RoomFinished Goods Stores

Raw Material Stores

(i) Is there a plan for must be facilities ? Which are the areas which are taken for plant upkeep ? (5)


13


(ii) Show photographs of plant entrance, scrap yard, plant rear (back) side, canteen / dining area. (10)

(1.C) Upkeep of the plant Outside Total= 20

(i) What is your system to maintain upkeep of the plant Outside? What is the plan to cover entire area for upkeep ? Have you done any bench marking to maintain the area. (10)

Plant Entrance

Canteen / Dining AreaPlant Rear (Back) Side

Scrap Yard


14


(1.D) Employee Involvement Total= 15

(i) How company involves employees (mention areas like QCC, Kaizen, Quality Improvement, Cost reduction etc)? What forums are available for employees to share their ideas ?(5)

(iii) What is your employee involvement in improvement activities? Provide employee satisfaction results (5)

(ii) How do you take inputs from your employees for Process improvements / Quality improvements ? How company motivates employees (rewards / suggestions schemes etc.)? (5)


15

Section 2

Customer Expectations & Feedback

Total Marks = 75



%

2.A Customer Complaints- Exports

25

2.B Customer Complaints-Analysis

40

2.C Customer Returns 10

TOTAL 75



16

(i) Show last one year trend in line graph for number of customer complaints. (25)

15

12

10

5

1

0 0 0 0 0 0 00

2

4

6

8

10

12

14

16

Num

ber o

f Com

plai

nts-

Expo

rts

Target Actual

(i) Mention actions taken to eliminate exports customer complaints if any. (Explain in detail actions initiated from receipt to closing of customer complaint. (40)

(2.A) Customer Complaints- Exports Total= 25

(2.B) Customer Complaints- Analysis Total= 40

2. Customer Expectations & Feedback


17

(i) Is there a warranty involved in supplies? If yes, is there a system to address the same? Is there a data monitoring system in place to review field performance in export markets? (10)

(2.C) Customer Returns / Warranty claims Total= 10

2. Customer Expectations & Feedback


18

Section 3

Export Operation Performance

Total Marks = 200



%

3.A Export Sales Growth 125

3.B Net Foreign Exchange Earned

75

TOTAL 200



19

3. Export Operation Performance (3.A ) Exports Sales Growth Total=

125

(ii) Explain efforts taken to improve Export Sales of existing products ? (25)

(i) Total Export sales in Rs. Crore ( Last 3 years Trend), illustrate it with your internal Target line – (50)

0

5

10

15

2012-13 2013-14 2014-15

1012 13

1113 12.5

Target

Actual


20

3. Export Operation Performance (3.A ) Export Sales Growth Total=

125 (iii) ) Explain efforts taken to improve Export Sales through new products ? (50)


21

3. Export Operation Performance

(i) Net foreign exchange earned in Rs. Crore, illustrate it with your internal Target line ? (25)

8

910

0

2

4

6

8

10

12

2012-13 2013-14 2014-15

Rs

Cro

re

Foreign Exc Earned in Rs Crore

(3.B ) Net Foreign Exchange Earned Total= 75

(ii) Show Royalty payments in Rs. Cores, illustrate it with your internal Target line ( Last 3 years Trend) (20)

5

3

2

0

1

2

3

4

5

6

2012-13 2013-14 2014-15

Royalty Payments in Rs Crores


22

3. Export Operation Performance

(iii) Show Imports Trends (last 3 years ), illustrate it with your internal Target line ? (15)

(3.B) Net Foreign Exchange Earned Total= 75

(iv) How Import reduction achieved over the period of last 3 years? (15)

15 14

12

0

2

4

6

8

10

12

14

16

2012-13 2013-14 2014-15

Rs

Cro

re

Import in Rs. Crore


23

Section 4

Export Market Performance

Total Marks = 100



%

4.A Export growth in Established Market

60

4.B Breakthrough Achievements for Capturing Markets

40

TOTAL 100



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4. Export Market Performance (4.A) Export Growth in Established Market Total= 60

(i) Export Growth in established Market (Rs. Crore ) top 3 countries- Last 3 years Trend ( (30)? ( You can edit / add your export countries in this graph )

(ii) What are the efforts taken to improve share of business in established markets? ( 10 )


25

4. Export Market Performance (4.A) Export Growth in Established Market Total= 60

(iii) How Export market is tapped? (10)

(iv) How tapped market is realized? (10)


26

4. Export Market Performance (4.B) Breakthrough Achievements for capturing new Markets

Total=

40 (i) Cost competitiveness for capturing new markets (20)

(ii) Use of Technology for capturing new markets (10)

(iii) Through Innovation (10)


27

Section 5

Quality Performance

Total Marks = 50



%

5.A In-House Rejection- Export Products

20

5.B Analysis & Actions for In house rejection for Export Products

20

5.C Design Change 10

TOTAL 50



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(5.A) In-House Rejection Total= 20

5. Quality Performance

(i) What are the trends of the Total in-house rejection in PPM for Exports products ? (show last 3 year data in bar graph, illustrate it with your internal Target line) (20)

5000

3000

1000

4500

2000

800

0

1000

2000

3000

4000

5000

6000

2010-11 2011-12 2012-13

PPM

Target

In-houserejection PPM

(i) Please describe the actions taken to reduce the in- house rejection for Exports products (20)

(5.B) Analysis & Actions Total= 20


29

5. Quality Performance

(5.C) Design Change Total= 10

(i) Is there a method to communicate design changes to export markets customers to address supply conditions as well as stocked material at warehouses / service outlets etc? (10)


Summary of Achievements for the year 2014-15

( Company has to fill up )


For Company:Show your companies excellent photos

acma awards 2014-15 : excellence in export (small) 2014-15 acma awards company name : plant location...

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