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1 Acronis Training and Certification Authorized Use Only ACRONIS BACKUP SETUP AND INSTALLATION Setting up and installing Acronis Backup and Acronis Backup Cloud

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Page 1: Acronis Backup Setup and Installation · 2020. 8. 16. · Acronis Training and Certification –Authorized Use Only 5 1. Acronis Backup Cloud Onboarding Steps Signs SP agreement with

1Acronis Training and Certification – Authorized Use Only

ACRONIS BACKUPSETUP AND INSTALLATIONSetting up and installing Acronis Backup and Acronis Backup Cloud

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Module Outline

1. Onboarding Acronis Backup Cloud

2. Onboarding Acronis Backup

3. Installing Components

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Onboarding Acronis Backup Cloud

How to setup Acronis Backup Cloud (for Service Providers)

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1. Onboarding Acronis Backup Cloud

‒ Service Providers can setup and customize Acronis Backup Cloud to suit

their needs

‒ Depending on the implementation model chosen, additional actions may be

required:

▪ Hybrid: Setup cloud storage

▪ SP Hosted: Setup cloud storage and cloud management

‒ Additionally, if automation integration is required, obtain the Acronis Backup

Cloud package/module from the respective vendor sites (such as

APSSTANDARD or WHMCS marketplace) and install/configure

‒ Alternatively, obtain the RESTful API documentation from Acronis for

customized integration

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1. Acronis Backup Cloud Onboarding Steps

Signs SP

agreement with a

Cloud Reseller or

Acronis

Re-brand UI and

links as per

corporate

preferences

Setup Scheduled

ReportsPerform backups

Charge Partners

and/or Customers

Hybrid or

SP

Hosted?

Setup Cloud

Storage and/or

Cloud

Management

Get Administrator

Account from CR

or Acronis

Login to Backup

Console

Create Groups

and Accounts for

Partners and/or

Customers

Send Account

details to

Resellers or

Customers

Managed

or Self-

Service

Backup

Install Agents on

Customer

machines and

devices

Setup Backup

Plans

Yes

No

Self-Service

Managed

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1. Acronis Backup Cloud Login

1. Service Providers will receive their Administrator

account credentials via email together with the URL

for the Backup Console: https://cloud.acronis.com

2. They can then log in and optionally, proceed to

rebrand Acronis Backup Cloud according to their

corporate preferences

3. Thereafter, they can start to create and configure

new groups and accounts for partners (if any) and for

customers

4. They can also set up scheduled reports and if they

are providing managed services, install agents and

configure backup plans or for self-service customers,

send account credentials to them via email

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1. Acronis Backup Cloud User Groups

User Group Hierarchy

Add new Account

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1. Acronis Backup Cloud User Groups

‒ Partner

▪ Top of the hierarchy, represents Service Providers

that provides backup services to resellers and

direct end-customers, can create other Partner-

level and Customer-level groups

‒ Customer

▪ Middle of the hierarchy, represents an end-

customer company, can create Unit-level groups

‒ Unit

▪ Optional, used to represent a sub-unit of an end-

user’s company such as a department, physical

location or group of devices

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1. Creating A New Group

1. Fill in the following:

▪ NAME: Name of partner or end-user company

▪ IDENTIFIER: Identifier if any, such as a customer number

▪ TYPE: Select between Partner, Customer or Unit

▪ MODE [Customer only]: Select between Trial and Production

▪ DEFAULT LANGUAGE: Select from the languages available for

the default language for notifications, reports and agent software

to be used within this group

▪ STORAGE [Customer Only]: Select from the storage and/or

datacenter available

▪ PRICING PARAMETERS [Customer Only]: When enabled,

select currency and enter desired price per GB per month to

show pricing in monthly report

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1. Creating A New Group

▪ QUOTAS: Set quotas for number of machines, storage capacity

and available backup locations

▪ CONTACT INFORMATION: Provide contact information of the

relevant company

▪ Click CREATE to create the new group

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1. Quotas

‒ Partner Group Quotas

▪ QUOTAS (soft) are available for number of machines that can

be backed up, amount of cloud storage that can be used and

backup locations available to child groups

▪ When the quota is exceeded, an email notification will be sent to

the group administrators and administrators of the parent group

‒ Customer Group Quotas

▪ QUOTAS and Overage (hard) available with Overage being the

amount that can be exceeded from the quota

▪ Exceeding the quota will generate an email notification

▪ Exceeding the Overage will cause subsequent backups to fail

▪ Setting the both quota and Overage to 0 will disable the

corresponding functionality

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1. Quotas

‒ Types of quotas:

▪ Physical workstations: Physical machine(s) running Windows desktop or Mac OS

▪ Physical servers: Physical machine(s) running Windows or Linux OS

▪ Virtual machines: Virtual machine(s) running on type 1(bare-metal) or 2 (hosted)

hypervisor or on cloud (Azure or EC2)

▪ Mobile devices: Mobile device(s) running iOS or Android

▪ Office 365 mailboxes: Microsoft Office 365 mailbox

▪ Websites: Website (via SFTP or SSH) and linked databases hosted on MySQL servers

▪ Storage quotas: Amount of cloud storage capacity

▪ Backup locations: Cloud only (Acronis or partner cloud storage) and Local and cloud

backups

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1. Acronis Backup Cloud Accounts

Add new Account

Account List

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1. Acronis Backup Cloud Accounts

‒ There are 2 types of account: Administrator and User

▪ Administrator: Available for all group types

▪ User: Only available for Customer and Unit group

‒ At least 1 Administrator or User account must exist

within a Customer or Unit Group for Agent installation

and backup management purposes

‒ Administrators at Customer and higher levels can limit

access to their groups:

▪ Disable Inherit administrator accounts from parent group

setting on the Administrators tab of the root (target) group

▪ When inheritance is disabled, parent group administrators can

modify group properties but cannot see accounts and child

groups

PartnerPartner

Admin

Customer

User

Account

Cust.

Admin

Customer

Unit

Partner

Admin

Cust.

Admin

Unit

Admin

Unit

Admin

User

Account

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1. Acronis Backup Cloud Accounts

‒ The following table summarizes the operations that can be performed by

Administrator and User accounts:

OperationCustomer & Unit Group Partner Group

Administrator AccountUser Account Administrator Account

Create groups No Yes Yes

Create accounts No Yes Yes

Create usage reports No Yes Yes

Download and install Agents Yes Yes No*

Manage backups Yes Yes Yes

Manage recovery Yes Yes No*

* Partner Administrator account credentials cannot be used for Agent installation and recovery as they are mainly used for Group and Account management. In

situations when a Partner Admin needs to install Agents and perform recovery, create a Customer-level account as a surrogate

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1. Acronis Backup Cloud Accounts

‒ Accounts are used within a Group to manage and group machines to be

backed up:

▪ Agent installation on a machine requires an account, hence there must be at least 1 live

account within a Customer or Unit Group

▪ After the Agent is installed, the managed machine is assigned to the account used for

installation

▪ If desired, multiple Unit Groups or multiple User accounts can be created to manage

different groups of machines, i.e., create Unit Groups to represent different geographical

locations or departments within the company and create Administrator or User

account(s) within each group to manage backups for machines within the group

▪ Parent Group Administrators can supersede child Group accounts unless the Inherit

administrator accounts from parent group setting is disabled

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1. Adding A Partner Administrator Account

1. Fill in the following:

▪ Login: Username for login, must be unique

▪ Email: Email address for sending email notifications

▪ First name, Last name: Enter the first, last name of the user

▪ LANGUAGE: Select from the languages available

▪ BACKUP NOTIFICATIONS: Change the email notification level

for backup success, warning and failure

▪ Send daily recap about active alerts: Clear to stop sending

daily recap (sent at 10:00 datacenter time) about missed, failed

backups and other problems

▪ BUSINESS NOTIFICATIONS: Disable to stop email notifications

about exceeded quotas

▪ Add another: Tick to add another Administrator account

2. Click ADD ACCOUNT to create the new account

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1. Adding A Customer Group Account

1. Fill in the following:

▪ Login: Username for login, must be unique

▪ Email: Email address for sending email notifications

▪ First name, Last name: Enter the first and last name of the user

▪ LANGUAGE: Select from the languages available

▪ ADMINISTRATOR PRIVILEGES: Enable to create an

Administrator account

▪ AGENT AUTO UPDATE: Disable to stop Agents registered

under this account from auto-updating when a new version is

released

▪ QUOTAS: Set quotas for number of machines, storage capacity

and available backup locations

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1. Adding A Customer Group Account

▪ BACKUP NOTIFICATION: Change the email notification level

for backup success, warning and failure

▪ Send daily recap about active alerts: Clear to stop sending

daily recap (sent at 10:00 datacenter time) about missed, failed

backups and other problems

▪ BUSINESS NOTIFICATIONS: Disable to stop email notifications

about exceeded quotas

▪ Add another: Tick to add another Administrator account

2. Click ADD ACCOUNT to create the new account

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1. Account Activation Email

‒ An activation email will be sent to the email address

specified during account creation

‒ The email contains the following:

▪ Manage backups button: Button with link to cloud backup

console

▪ Login name: Username to be used for login

▪ Activate account button: Button with link to set up the

password and activate the account

▪ Support and user guide link: Link to customer support and

Acronis Backup Cloud user documentation

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Installing Components

Installing components for Acronis Backup and Acronis Backup Cloud

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3. Installing Components

‒ Acronis Backup and Acronis Backup Cloud uses similar Data Source

components (Agents) for performing backup and recovery:

▪ For Acronis Backup cloud-based management and Acronis Backup Cloud, installable

components can only be downloaded from the Add button on the Backup Console

▪ For Acronis Backup on-premise management, installable components can be

downloaded from the Acronis Backup download page or from the Add button on the

Backup Console after the on-premise Management Server has been installed

‒ Supported environments are similar for both Acronis Backup and Acronis

Backup Cloud

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3. Supported Environments

ComponentAcronis Backup Acronis

Backup

Cloud

Supported EnvironmentOn-Prem Cloud

Management Server

Windows OS from Windows Server 2008, Windows 7 and above, x86 and

x64, except for Windows 8/8.1 RT edtition and Windows 2016 Nano Server

Linux OS with kernel 2.6.18 and above, glibc 2.3.4 and above, x86 and x64,

including Red Hat Enterprise Linux, Ubuntu, Fedora, SUSE Linux Enterprise

Server, Debian, CentOS, Oracle Linux and CloudLinux

Storage Node Windows Server 2008 (x64), Windows 7 and above

Agent for Windows Windows OS from Windows Server 2003, Windows XP Pro SP2 and above,

x86 and x64, except for Windows 8/8.1 RT editions

Agent for Linux Linux OS with kernel 2.6.9 and above, glibc 2.3.4 and above, x86 and x64

including Red Hat Enterprise Linux, Ubuntu, Fedora, SUSE Linux Enterprise

Server, Debian, CentOS, Oracle Linux, CloudLinux and ClearOS

Agent for Mac OS X 10.9 and above – Apple File System (APFS) not supported

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3. Supported Environments

ComponentAcronis Backup Acronis

Backup

Cloud

Supported EnvironmentOn-Prem Cloud

Agent for VMware

(Virtual Appliance) VMware ESXi 4.1 and above

Agent for VMware

(Windows)

Windows OS supported by Agent for Windows except 32-bit Windows OS,

Windows XP, Windows 2003/2003 R2 and Windows SBS 2003/2003 R2

Agent for Hyper-V Windows Server 2008 (x64), Windows 8/8.1 and above with Hyper-V

Agent for Virtuozzo Virtuozzo 6.0.10

Agent for Exchange Microsoft Exchange Server 2007 and above

Agent for SQL Microsoft SQL Server 2005 and above

Agent for Active

Directory Windows Server 2003 and above with Active Directory Domain Services

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3. Supported Environments

ComponentAcronis Backup Acronis

Backup

Cloud

Supported EnvironmentOn-Prem Cloud

Agent for Office 365 Windows Server 2008 (x64), Windows 8/8.1 and above

SharePoint Explorer Microsoft Windows SharePoint Services 3.0 SP2, Microsoft Office SharePoint

Server 2007 SP2 and above

iOS App iOS 8 and above

Android App Android 4.1 and above

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3. Supported Environments

Platform Supported Environment

VMware VMware vSphere 4.1 and above, vSphere Hypervisor (Free ESXi), VMware Server, Workstation, ACE, Player

WindowsWindows Server 2008 (x64) with Hyper-V and above, Windows 8/8.1 with Hyper-V and above except for Windows

Server 2016 Nano Server, Microsoft Virtual PC 2004 and above, Windows Virtual PC, Microsoft Virtual Server 2005

Virtuozzo Virtuozzo 6.0.10

Citrix Citrix XenServer 4.1 and above (fully virtualized a.k.a HVM guests only)

Red Hat and Linux RHEV 2.2 and above, KVM

Parallels Parallels Workstation, Parallels Server 4 Bare Metal

Oracle Oracle VM Server 3.0 and above, Oracle VM VirtualBox 4.x

Amazon AWS EC2 instances

Microsoft Azure Azure virtual machines

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3. Supported Environments

Category Details

Network Ports

(Inbound and Outbound)

‒ 443 and 8443: Accessing backup console, registering agents, downloading files from cloud storage

‒ 7770 – 7800: Agent communications with cloud Management Server

‒ 44445: Cloud backup and recovery data transfer

‒ 9877: HTTP port for on-premise web-based backup console access

‒ 9876: Component communications with on-premise Management Server

Web Browsers

‒ Google Chrome 29 or above

‒ Mozilla Firefox 23 or above

‒ Opera 16 or above

‒ Windows Internet Explorer 10 or above, Microsoft Edge 25 or above

‒ Safari 8 or above

Encryption Software

‒ Microsoft BitLocker Drive Encryption

‒ McAfee Endpoint Encryption

‒ PGP Whole Disk Encryption

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3. Component Installation Cheat Sheet

What to back up What to install Where to install Disk Space

Disk, volumes and files on physical

machines running WindowsAgent for Windows*

On the machine that will be backed up

850 MB

Disk, volumes and files on physical

machines running LinuxAgent for Linux 500 MB

Disk, volumes and files on physical

machines running OS XAgent for Mac 450 MB

VMware ESXi virtual machines and

ESXi host configurations

Agent for VMware (Virtual Appliance) On the ESXi host 6 GB

Agent for VMware (Windows)On a Windows machine that has network access to

vCenter Server and to the virtual machine storage*320 MB

Hyper-V virtual machines Agent for Hyper-V On the Hyper-V host 320 MB

Virtuozzo virtual machines and

containersAgent for Virtuozzo On the Virtuozzo host 500 MB

* Typical RAM consumption is 350 MB above the OS and running applications with peak consumption reaching 2GB depending on the amount and type of data being processed

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3. Component Installation Cheat Sheet

What to back up What to install Where to install Disk Space

VMs hosted on Microsoft Azure

The same as physical machines* On the machine that will be backed up

Same as

physical

machines

VMs hosted on Amazon EC2

Citrix XenServer virtual machines**

RHEV virtual machines & KVM**

Oracle virtual machines**

Exchange databases and mailboxes Agent for Windows + Exchange

On the machines running the Mailbox role of

Microsoft Exchange Server

If only mailbox backup is required, agent can be

installed on any Windows with network access to the

machine running Client Access role of Microsoft

Exchange Server

950 MB

* A VM is considered virtual if it is backed up by an external agent. If an agent is installed in the guest system, the backup and recovery operations are the same as with a physical

machine. However, the machine is counted as virtual when you set quotas for the number of machines

**With Acronis Backup Advanced Virtual Host licenses, these virtual machines are considered as virtual (per host licensing is used). With an Acronis Backup Virtual Host license,

these machines are considered physical (per machine licensing is used)

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3. Component Installation Cheat Sheet

What to back up What to install Where to install Disk Space

SQL databases Agent for Windows + SQL On the machine running Microsoft SQL Server 950 MB

Machines running Active Directory

Domain Services

Agent for Windows + Active

DirectoryOn the domain controller 950 MB

Office 365 Mailboxes Agent for Office 365On a Windows machine that is connected to the

Internet500 MB

Mobile devices running iOS Mobile app for iOS On the iOS mobile device 88 MB

Mobile devices running iOS Mobile app for Android On the Android mobile device 30 MB

Recover SharePoint items SharePoint ExplorerOn the SharePoint recovery farm or Front-End and

Database server12 MB

Enables users to monitor backups Backup Monitor On a machine running Windows or OS X 10 MB

Provides command-line interface Command-Line Tool On a machine running Windows or Linux 550 MB

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3. Component Installation Cheat Sheet

Function What to install Where to install Disk Space

Manages Agents, provides web

interface for managementManagement Server*

For on-premise deployment, on a machine running

Windows or Linux. For cloud, no installation required

1.7 GB (Win)

0.6 GB (Lin)

Monitoring Service Monitoring Service On the machine running the Management Server -

Stores backup, required for

cataloging and deduplicationStorage Node On a machine running Windows 1.1 GB

Performs cataloging of backups on

Storage NodesCatalog Service On a machine running Windows -

Enables booting machines into

bootable media through the networkPXE Server On a machine running Windows -

Creates bootable media Bootable Media Builder On a machine running Windows or Linux 200 MB**

* A management server with one registered machine consumes 200 MB of memory. Each newly registered machines adds about 4 MB. Thus, a server with 100 registered

machines consumes approximately 600 MB above the operating system and running applications. Max. number of registered machines is 900-1000. This limitation originates

from the management server's embedded SQLite. This limit can be overcome by specifying an external Microsoft SQL Server instance during Management Server installation.

With an external SQL database, up to 2000 machines can be registered with significant performance degradation.

**Bootable media requires at least 1GB of RAM

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3. Required Linux Packages

Linux distribution Package names How to install

Red Hat Enterprise Linux kernel-devel

gcc

make

The setup program will download and install the packages automatically by using your Red Hat

subscription

perlRun the following command:

yum install perl

CentOS

Fedora

kernel-devel

gcc

make

The setup program will download and install the packages automatically

perlRun the following command:

yum install perl

Ubuntu

linux-headers

linux-image

gcc

make

perl

Make sure RPM Package Manager is installed and run the following commands

sudo apt-get update

sudo apt-get install linux-headers-`uname -r`

sudo apt-get install linux-image-`uname -r`

sudo apt-get install gcc-<package version>

sudo apt-get install make

sudo apt-get install perl

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3. Acronis Backup Cloud – Add Machines

Click to add machines

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3. Adding Machines

‒ To add machines for backup, login to the Backup Console

‒ Click on the ADD button to start adding machines to be backed up:

▪ Installers for Agents for supported OS, virtualization platforms and applications can be

downloaded for local installation on machines to be backed up

▪ For Acronis Backup on-premise management with a Windows-based Management

Server, Remote Installation is also available in addition to downloading installers for

local installation

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3. Adding Machines

Select the machine type to

download the installer or to

perform remote installation

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3. Adding Machines

For Acronis Backup Cloud and Acronis Backup

cloud-based management, once a device type

has been selected, instructions will be shown

and download will start automatically

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3. Adding Machines

‒ Ensure that the following requirements are met:

▪ Acronis Backup Cloud and Acronis Backup cloud-based management:

• Internet connectivity for target machines

• Allow inbound and outbound connections through firewalls and other network security system such as

proxy servers for TCP ports 443, 8443, 7770…7800 and 44445

• Configure HTTP proxy server settings for target machines for agent installation and subsequent data

transfer

▪ For Acronis Backup on-premise management

• On-premise Management Server (on a Windows or Linux machine) is installed

• Allow inbound and outbound connections through firewalls and other network security systems similar to

Acronis Backup cloud management

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3. Local Installation – Installing Agents

‒ The following Agents are available for installation on

Windows:

▪ Agent for Windows, Exchange, SQL, Active Directory, Office

365, VMware (Windows), Hyper-V

‒ Select the corresponding Window-based platform

from the ADD menu or download the offline installer

(full installer) for Windows

‒ If installing on a domain controller, specify an existing

user account for the Logon account for the agent

service via Customize installation settings. (For

security reasons, the installer does not automatically

create new accounts on a domain controller)

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3. Local Installation – Installing Agents

1. Log on as an administrator and run the installer

2. [Optional] To change the language, click Setup

language

3. [On-premise] Select Install a backup agent (all

applicable Agents will be installed) and specify the

hostname/IP address of the Management Server.

Optionally, click on Customize installation settings

to change installation settings

4. [Cloud] Click on Install to install with default settings

or Customize installation settings to change

defaults and enter the credentials of the account to

which the machine will be assigned to

5. Start the installation

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3. Local Installation – Installing Agents

‒ The following Agent is available for installation on

Linux:

▪ Agent for Linux

‒ Select Linux from the ADD menu to download the 64-

bit installer

‒ To download the 32-bit installer instead, cancel the

automatic download and click on the link for the 32-bit

installer in the instructions shown after clicking ADD

‒ Ensure necessary Linux packages are installed on the

target machines prior to installing Agents

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3. Local Installation – Installing Agents

1. Log on As the root user, run the installer

▪ ./AcronisBackup_12_64-bit.x86_64 or

▪ ./AcronisBackup_12_32-bit.i686

2. Accept the terms of the license agreement

3. [On-premise] Clear the Acronis Backup

Management Server checkbox and click Next to

specify the hostname/IP address of the Management

Server

4. [Cloud] Specify the credentials of the account to

which the machine will be assigned to

5. Click Next to start the installation

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3. Local Installation – Installing Agents

‒ The following Agent is available for installation on

Mac:

▪ Agent for Mac

‒ Select Mac from the ADD menu to download the

installer

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3. Local Installation – Installing Agents

1. Run the installer (.dmg) and wait for the OS to mount

the installation disk image

2. Double-click Install.pkg and click on Continue

3. If prompted, provide administrator credentials

4. [Optional] Click Change Install Location to change

installation path

5. [Cloud] Specify the credentials of the account to

which the machine should be assigned

6. Click Install to start installation

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3. Local Installation – Installing Agents

‒ The following Agents are available for Acronis Backup

on-premise deployments:

▪ Agent for VMware (Virtual Appliance), Agent for VMware

(Windows)

‒ The following Agent is available for Acronis Backup

cloud deployment and Acronis Backup Cloud:

▪ Agent for VMware (Windows)

‒ Agent for VMware (Virtual Appliance) can be installed

via remote installation (preferred) or by manually

deploying as OVF template

‒ Agent for VMware (Windows) can be installed locally

via the Windows installer or the ESXi web installer

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3. Local Installation – Installing Agents

1. Log on as an administrator and run the installer

2. [On-premise] Select Install a backup agent and

specify the hostname/IP address of the Management

Server. Then click on Customize installation

settings and select Agent for VMware (Windows)

under What to install

3. [Cloud] Click on Install to install with default settings

or Customize installation settings to change

defaults and enter the credentials of the account to

which the machine will be assigned to. Then specify

the hostname/IP address and access credentials of

the vCenter Server or standalone ESXi host whose

VMs will be backed up by the Agent

4. Start the installation

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3. Local Installation – Installing Mobile App

‒ The following mobile apps are available for mobile

devices:

▪ Mobile app for iOS, Mobile app for Android

‒ The mobile apps can be installed by searching and

downloading the app from the respective App Store

‒ For Acronis Backup, a valid Acronis Cloud Storage

subscription license is required for backing up data on

mobile devices

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3. Local Installation – Installing Mobile App

1. Download and install the app

2. When the app is started for the 1st time, specify the

credentials of the account to which the mobile device

will be assigned to

3. Once signed-in, the following settings can be

configured:

▪ Continuous Backup: Select from On, Only when charging or

Off

▪ Backup Using: Select from Wi-Fi only or Wi-Fi and cellular

connection

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3. Deploying Agents Through Group Policy

‒ Windows-based Agents can be installed via Group Policy on machines that

are members of an AD domain

‒ Requirements:

▪ AD domain with a domain controller running Windows Server 2003 or later

▪ User account that is a member of the Domain Admins group

▪ All agents for installation in Windows installer

‒ Steps:

▪ Create the .mst and .msi files for unattended installation via the installer and place them

in a shared folder

▪ Create and configure the GPO for the OU containing the domain computers which will be

installed with the Windows-based Agents

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3. Updating Agents

‒ For on-premise management, update the Management Server and

thereafter repeat the agent installation locally or via remote installation

‒ For Acronis Backup Cloud and Acronis Backup cloud-based management,

Agents are updated as soon as a new version is released unless the Agent

Auto Update setting for the User Account which the machines are assigned

to is disabled

‒ Alternatively, to manually update an Agent, do the following:

▪ Click Settings > Agents, machines with outdated Agents will have an ! mark

▪ Select the machines that you want to update, machines must be online

▪ Click Update agent

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3. Uninstalling

‒ Uninstalling components such as Agents will not remove them from the

Backup Console

‒ Deleting machines from the Backup Console will not uninstall the Agents

from machines, they must be manually uninstalled

‒ To uninstall, perform the following:

▪ In Windows, go to Control Panel > Programs and Features to uninstall Acronis Backup

• As part of uninstallation, you can choose to select or clear the Remove the logs and configuration

settings check box

• Keeping the setting will enable the machine to be re-associated with existing backups and backup plans

when Agents are reinstalled

• Removing the setting will result in duplicates in the Backup Console upon re-installation of Agents

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3. Uninstalling

▪ In Linux, run /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall

• As part of uninstallation, you can choose to select or clear the Clean up all product traces (Remove the

product’s logs, tasks, vaults, and configuration settings) check box

• Similar to Windows, keeping the setting will enabled the machine to be re-associated and removing the

setting will result in duplicates upon re-installation of Agents

▪ In Mac, double-click the installation file (.dmg), wait for it to be mounted and double-click

Uninstall

▪ In VMware, log on to vCenter Server or the standalone ESXi with vSphere Client, right-

click on the virtual appliance and select Delete from Disk

• If the appliance is powered on, it must be powered off first

• If locally attached storage is used as a backup destination and you wish to preserve the data, edit the

settings of the appliance and remove the disk with the storage from the appliance prior to deleting it. The

disk will remain in the datastore and can be attached to another Agent for VMware (Virtual Appliance)

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LAB 1

▪Cloud.Acronis.com

▪User: acelatam1

▪Pass: Acelatam1

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Questions?

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