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Lessons Learned: Retail Real Estate in the CEE Property Market .............. .6Commentary.by.Rachel.Lavine

Long-Term Success Derives from a Transformational Approach ........... .8Commentary.by.Laurent.Morel

The Provision of Services to Third Parties as a Formula for Growth and Diversification........................... .10Commentary.by.José.Falcão.Mena

Shopping Centers for Hybrid Shoppers........................ .12Commentary.by.Christoph.M..Achammer

Shopping on All Channels............... .13Commentary.by.Karl.Reinitzhuber

Projects & Openings............................14Projects,.openings,.acquisitions,.human.resource.announcements,.and.other.retail.real.estate.news

“We Allow Customers to Save a Great Deal of Time” ................................... .30Jeroen.van.der.Toolen,.Ghelamco’s.Managing.Director.for.CEE,.reports.that.his.company.is.currently.developing.three.limited-scale,.open-air.centers.in.Poland

Ready for a Change ......................... .32Tower.Center.Rijeka,.which.opened.in.November.2006,.has.potential.to.be.even.more..Cogest.Retail,.who.manages.the.shopping.center,.is.therefore.considering.refurbishing.it

“Our First Client Is the Tenant” ...... .46Richard.Hay.has.been.active.in.the.shopping.center.industry.for.no.less.than.42.years..In.an.interview.with.ACROSS,.the.Head.of.Center.Management.at.Immofinanz.Group.takes.a.look.back

Card-Based Systems in the Fast Lane ............................... .50Large.shopping.centers.are.switching.from.paper.gift.certificates.to.card-based.systems..Newly.opened.centers.are.using.card-based.systems.from.the.get-go

“Rents Could Become Based on Footfall” ........................................... .52The.way.rents.in.shopping.centers.are.calculated.could.change.due.to.competition.from.online.retail,.says.Philip.Evans,.CEO.of.TGM

Welcome to the Foodcourt ............. .36How.architecture.and.intelligent.design.can.influence.shopping.center.customers’.length.of.stay

The Flexible Food Approach ........... .40Foodservice.Column.by.Jonathan.Doughty

Dedicated to Dining ........................ .42mfi/Unibail-Rodamco.has.developed.the.two.concepts.“Dining.Experience”.and.“Dining.Plaza”.for.high-quality.food.areas.in.shopping.centers

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Shopping Centers as Excursion Destinations.....................80See.online.retail.as.an.ally.and.not.as..an.enemy..This.is.one.of.the.messages.that.the.250.participants.in..the.first.Shopping.Center.Forum.in.Dusseldorf.have.taken.with.them

14th Spanish Congress of Shopping Centers.........................83The.industry.event.takes.place.in..Málaga.from.September.24.to.26

CEE Is Ahead in Shopping Centers ........................... .78According.to.Cushman.&.Wakefield,.CEE.will.continue.to.dominate.the.shopping.center.market.and.accounts.for.approxi-mately.70%,.or.2.4.million.sq.m,.of.the.area.opened.in.the.second.half.of.2013

Fresh Data from Turkey ...................72A.new.shopping.center.study.examines.the.projections.for.Turkey.from.2014.to.2016

Hungarian Shopping Centers Beyond the Crisis .......................................... 74Considering.all.the.pros.and.cons,.the.attitude.of.shopping.center.industry.participants.in.Hungary.is.overwhelmingly.positive

Russia as a Key Destination ........... .64Fashion.House.Group.celebrates.its.10-year.anniversary.and.will.open.its.sixth.outlet.center.in.St..Petersburg.in.2015

The Proactive Investor ........................66Hamburg.Trust.currently.invests.exclusively.in.regionally.dominant.shopping.centers,.explains.CEO.Dirk.Hasselbring

Retail Parks as Investment Products ..........................68“Square,.practical,.good”.was.the.subtitle.of.a.GfK.white.paper.on.an.asset.class.that.had.been.a.sleeping.beauty.in.Germany.until.recent.years.–.retail.parks

International Retail Opportunities – How Secret Are They? ..................... .54Commentary.by.ACROSS’s.Retail.Scout.Jörg.F..Bitzer

Fat Face Postpones Flotation ......... .55Three.weeks.after.announcing.its.IPO,..the.British.clothing.retailer.has.now.backpedaled

European Retail 2014 ...................... .56An.analysis.of.retail.indicators.in.2013.and.a.prognosis.for.2014.by.the.experts.at.GfK IM

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Not.long.ago,.it.was.still.possible.to.categorize.shopping.center..customers.with.relative.ease:.discount,.middle.class,.exclusive,.high-end..These.times.are.definitely.over,.however,.and.today’s.shopping.centers.are.facing.a.competitive.environment.rich.in.as.yet..unimagined.opportunities..What.do.I.mean.by.this?

Among.the.continuing.competitive.advantages.of.shopping.centers.in.comparison.with.other.retail.forms.are.the.facts.that.the.mix.of.shops.can.be.artificially.managed.and.that.a.single.property.is.the.beneficiary.of.the.resulting.rental.income..All.other.synergies.claimed.by.shopping.centers.can.also.be.found.in.business.improvement..districts.or.well-organized.high.street.communities..Coordinated.opening.times,.joint.marketing.activities,.and.uniform.branding.are..already.voluntarily.organized.by.successful.urban.districts.and.shop-ping.streets..Such.collective.activities.are.however.sometimes..enormously.hindered.by.accusations.of.“freeloading.”.The.readiness.of.the.various.owners.of.an.entire.shopping.street.to.lump.their..rental.contracts.together.and.work.on.the.basis.of.a.formula.for.the.allocation.of.square.footage.ranges.from.limited.to.non-existent.

SHOPPING CENTERS FOR HYBRID SHOPPERS

BY CHRISTOPH M. ACHAMMER, IMAGE: ATP ARCHITECTS ENGINEERS

Getting.the.right.tenant.mix.is.also.the.role.of.shopping.center.archi-tecture,.which.is.required.to.react.to.the.demand.for.a.range.of.shop-ping.environments.within.the.same.envelope..An.excellent.example.of.this.is.the.successful.combination.achieved.by.the.two.Westfield.Centers.in.London..The.entire.retail.sector.was.curious.to.see.how.shoppers.in.a.1B.or.even.1C.location.would.react.to.high-end.goods.perfectly.presented.physically. in. their.own. luxury. islands...The.successful.meeting.of.this.spatial.challenge.so.close.to.a.major.public.transport.hub.through.the.combination.of.a.classic.high-.frequency.shopping.center.and.an.absolute.luxury.mall.–.all.in.an..urban.context.that.was.until.recently.regarded.as.a.slum-like.deprived.area.with.an.unemployment.rate.of.over.30.%.–.was.undoubtedly.a.major.contributor.to.the.extraordinary.success.of.both.centers.

This.required.variety,.which.at.least.in.most.inner-city.locations.is.very.difficult.to.achieve.due.to.economic.pressure,.can.and.must.be.offered.by.modern.shopping.centers..This.question.is.not.only.limited.to.spatial.configuration.and.the.choice.of.materials,.but.also.to.such.issues.as.the.combination.of.indoor.and.outdoor,.intimacy.and.openness,.and.even.trash.and.luxury..The.fact.that.this..exciting.challenge.applies.not.only.to.the.configuration.of.new..shopping.centers.but.especially.to.the.many.refurbishment,..re-letting,.rebranding,.and.redesigning.exercises.we.are.facing,.makes.the.future.even.more.fascinating.

Once.again,.the.shopping.center.typology.embodies.the.fantastic..opportunities.and.challenges.involved.in.building.a.good.building...Economically.successful,.resource-oriented,.and.socio-culturally.aware,.such.centers.can.contribute.much.to.the.development.of.a.democratic.society.

This.offers.shopping.centers.a.major.opportunity.to.react.optimally.to.the.hybrid.shopper.–.the.shopper.who.visits.Primark.at.10:30.to.put.together.an.entire.outfit.for.€100.and.then.moves.on.50.meters.to.Hermés.at.10:45.to.spend.the.same.amount.on.a.mini-accessory..The.complete.divergence.of.rental.levels.in.city.centers.or,.even.more.so,.in.district.centers,.means.that.such.a.variety.of.shops.in.such.a.small.area.is.unthinkable..The.opposite,.however,.is.true.of.shopping.centers,.where.it.is.possible.strategically.to.control.the.tenant.mix.

“Getting the right tenant mix is also the role of shopping center

architecture, which is required to react to the demand for a range of shopping environments within the

same envelope.”

CHRISTOPH M. ACHAMMER

Professor at the Vienna University of Technology, Partner and CEO of ATP

architects engineers

4 ACROSS 3 | 2014

What is your opinion on this topic? Discuss it with us! Send your opinion toopinion@across-magazine.com!

SHOPPING CENTERS FOR HYBRID SHOPPERS

Do.shopping.centers.have.a.future?.If.you.believe.the.media,.online.retailers,.and.many.representatives.from.the.industry.itself,.this.is.far.from.certain..More.and.more.people.are.buying.online.from.popular.internet.giants.or.the.portals.of.major.brands..In.view.of.the.stark.competition.from.e-commerce.at.least.one.thing.is.clear:.The.time.has.come.for.the.shopping.center.industry.to.change.

In.order.to.stand.up.to.Amazon,.LeGuide,.and.others,.modern..shopping.centers.need.to.offer.more.than.a.mere.collection.of.retail.space..They.must.become.places.that.inspire.and.beckon.visitors.to.stay.a.while..Above.all,.this.involves.creating.visual.and.sensory..experiences.that.make.shopping.an.experience.for.customers.that.they.cannot.find.on.the.internet.

This.approach.can.be.seen.in.the.highlight.facades.of.the.Minto..shopping.center.in.Mönchengladbach,.which.is.currently.under..construction..This.design.element.envelops.customers.into.an.emo-tional.world.that.at.times.spans.floors.and.shops.and.includes.scents,.sounds,.things.to.touch,.and.visual.designs..Another.example.is.the.Pasing.Arcaden,.which.recently.received.a.“4-star”.service.label..This.is.similar.to.a.hotel.classification..Its.comprehensive.test.catalogue.of.more.than.600.individual.measures.ensures.that.customers..perceive.the.entire.“customer.journey”.to.be.as.pleasant.as.possible..Minto.and.Pasing.Arcaden.are.not.isolated.cases,.however:.In.keep-ing.with.the.concept.of.the.respective.sites,.mfi/Unibail-Rodamco.will.offer.visitors.to.all.their.centers.a.personalized.experience.in.future.

Instead.of.fighting.the.internet,.malls.are.well.advised.to.make.use.of.the.advantages.that.the.global.network.can.provide,.particularly.with.a.“digital.policy.”.Every.shopping.center.should.have.an.app.and..professional.web.as.well.as.mobile.sites.that.are.tied.together...Ideally,.these.should.be.updated.daily.and.provide.information.and.pictures.about.the.latest.offers.in.the.shops.and.restaurants,.trailers.

for.films.in.the.center’s.cinema,.and.other.useful.information...To.enable.customers.to.compare.prices.on.the.spot.within.the..center.by.smartphone,.share.photos.of.goods.or.purchases.with.friends,.and.get.additional.product.information,.free,.high-speed..internet.access.is.also.a.must..Lounge.areas.and.charging.stations.for.mobile.phones.round.out.the.offer.

Something.good.for.center.operators:.If.customers.use.the.center’s.network.to.access.the.internet,.they.are.in.contact.with.the.center,.which.offers.new.marketing.opportunities.–.smartphones.constantly.send.signals..Encrypted.and.anonymized,.they.provide.the.center.management.an.opportunity.to.view.the.paths.customers.take.

There.are.also.social.networking.activities.that.can.be.used.in.order.to.engage.customers. in.a.direct.dialogue.or.enlist.them.as..promoters..mfi/Unibail-Rodamco.has.always.monitored.its.own.“Net.Promoter.Index”.and.is.trying.to.improve.it:.contacts.to.active.pro-.ponents.of.a.given.shopping.center.are.nurtured.and.promoted.while.critical.comments.are.mitigated.by.approaching.the.critics.directly.

Conclusion:.When.more.virtual.distribution.channels.arise,.customer.strive.even.more.intensely.for.emotional.experiences..The.challenge.for. the.coming.years. is.now.to.meld.online.and.stationary..businesses. into.a.working.concept.that.offers.customers.a..consistent.brand.experience.for.all.shopping.channels.

SHOPPING ON ALL CHANNELS

BY KARL REINITZHUBER, IMAGE: MFI

KARL REINITZHUBER

Chief Executive Officer of mfi

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THOMAS KURZMANN

The Supervisory Board of Globe Trade Center S.A. (GTC), has appointed Thomas Kurzmann as the company’s Chief Executive Officer, effective August 2014. The appointment of the new CEO is in line with GTC’s new strategy announced earlier this year. GTC’s redefined mission is to create value by actively managing a growing commercial real estate portfolio in the CEE and SEE regions, supplemented by selected development activities. GTC will enhance deal flow, optimize perfor-mance, and mitigate risks through its regional platform. Kurzmann, an Austrian native, is an experienced commercial real estate expert with a successful managerial record in both Poland and Central and Eastern Europe. Since 1986, he has spearheaded key projects and strategic shifts in real estate companies, most recently as the CEO of Europolis AG, Vienna, and Head of Real Estate Corporate Business at Volksbank AG, Vienna.

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KUNTSEVO PLAZA THREE-FOURTHS LET

The multifunctional lifestyle center Kuntsevo Plaza in Moscow has leased about 75% of the retail space in its shopping gallery to anchor and key tenants. JLL and Knight Frank are acting as co-exclusive leasing agents, with Enka TC as the investor and developer for the com-plex. Kuntsevo Plaza is located at 19 Yartsevskaya Street in Moscow, close to Molodezhnaya metro station. The complex’s GBA amounts to 245,000 sq m, while the GLA of the retail part is 68,000 sq m. Three levels of under-ground parking with over with 2,000 spaces will be dedi-cated to retail. The project’s investment volume exceeds $450 million (€331 million). The complex is set to open in October 2014. World-famous international premium fashion-brands will bring their exclusive concepts and new store formats to Kuntsevo Plaza. For example, the American brand Michael Kors is opening a 240-sq-m concept boutique, the biggest yet in Moscow. It will feature the widest assortment of women’s clothing, footwear, and accessories by the eminent designer. The French premium brands Maje and Sandro are each opening one of their first brand stores in Russia here. The Italian brand Pinko will also present its latest and most luxurious concept. The store will feature all the brand’s lines, including accessories, capsule collections, and limited editions. Kuntsevo Plaza’s shopping gallery will also feature fashion brands such as Gant, CK Jeans, Armani Jeans, Gerard Darel, Timberland, Guess Accessories, Lacoste, and others. Anchor tenants include an Auchan hypermarket on two levels and a World Class fitness center with swimming pool. Kuntsevo Plaza will also offer its visitors a comprehensive entertainment component with its eight-screen Mori Cinema multiplex, the Cosmic entertainment center with bowling and Q-Zar, and a unique food and beverage area with a foodcourt, chef restaurants, and a two-level Sky Bar with terraces. Altogether, the five-level shopping and entertainment center will include over 250 stores.

RUSSIA

THE ALL NEW MARSTALL CENTER

Construction on and around the Marstall Center in Ludwigsburg (Baden-Württemberg) is progressing smoothly. ECE is beginning to convert the building; the city’s design of the northern surroundings is already well advanced. The mall, built in the ’70s, is being rebuilt, modernized, and completely redesigned inside and out. Now that the building has been gutted, the next step is to move walls and break through the ceilings. The result is a completely new basic architectural structure for the center. When it reopens in the fall of 2015, the new Marstall will accommodate around 60 shops, indoor and outdoor dining with many restaurants, and cafes on 25,700 sq m. ECE has commissioned the company Ed Züblin as general contractor. The architecture is one of the new Marstall’s highlights. Inside, the shopping center will hark back to the site’s historical roots. In Ludwigsburg, “Marstall” once referred to the royal stables. Therefore defining elements such as barn doors, sculptures of horses, and stirrups will be found in the interior design. Nicholas Thaetner, ECE’s project leader, says “Particularly on the inside, Marstall will stand out visually from other shopping centers and surprise visitors with its unique atmosphere.” Marstall’s area is already 40% let - a full one-and-a-half years before it is due to open. Overall, there is a high percentage of large areas that complements the predominantly small-scale shops found downtown. The aim is to complete the town of Ludwigsburg’s retail offer. ECE has placed particular emphasis on increasing the center's recreational value for its visitors. This will be accomplished largely through the center’s new foodcourt, with more than 10 restaurants and an outdoor area.

GERMANY

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CONSTRUCTION OF DISA BEGAN IN APRIL

NREP Nordic Strategies Fund, the pan-Nordic fund advised by real estate investment manager Nordic Real Estate Partners (NREP), has acquired land for the development of a 44,000-sq-m retail center from Danish property company Nordicom. The acquisition is the first investment of the NREP Nordic Strategies Fund, which recently held its first closing. Upon completion, the development is expected to have a total value of approximately DKK 1 billion (€130 million). Construction of the retail center, called DISA, began in April this year and the center is expected to open in October 2015. The retail center is 80% pre-let to 15 well-known tenants and negotiations for the letting of the remaining units are underway. DISA is expected to be fully let by the end of 2014. The project was developed together with local development partner NPV and construction was done on a turn-key contract basis with CASA, a Danish construction company that NREP has worked with in the past. The location at the intersection between the main ring road and one of the arterial roads leading into the city makes the DISA center easily accessible from all parts of Copenhagen. Furthermore, the center is located adjacent to an existing commuter train line station as well as a station for a future line that is under development. “The DISA acquisition is a continuation of NREP’s investment strategy in the retail sector. Funds advised by NREP have acquired retail assets for a total value of approximately €235 million in the past 18 months and NREP expects to continue investing heavily into necessity-driven and infrastructure-anchored retail assets that offer opportunities to drive value creation through hands-on asset management,” says Mikkel Bülow-Lehnsby, CEO at NREP.

DENMARK

CORIO’S NEW MALL NEAR VENICE

Corio recently opened the doors to its Nave de Vero shopping center in Marghera near Venice. The center features 38,800 sq m of GLA. The launch campaign was built around the three key themes “good looks, good taste, and good fun,” which refer to the mall’s three-tiered offering. The center boasts state-of-the-art design influenced strongly by the region and the city, an excellent food offer, and a broad entertainment offer - all accentuated by applying the experience and skills gained in Corio’s dominant centers like Le Gru in Torino and Campania near Naples. The new building is also the first project in Italy in this sector to have obtained the BREEAM “Very Good” certification. Nave de Vero will also create over 1,000 new jobs. 50,000 visitors came to the center on opening day. Its tenants include six of Inditex’s most popular brands: Zara, Pull & Bear, Bershka, Oysho, Stradivarius, and Zara Home. Other tenants include Oviesse, Cisalfa, Alcott, Liu Jo, Calzedonia, Intimissimi, Tezenis, Benetton, Piazza Italia, Scarpe & Scarpe, Desigual, Sephora, and Footlocker. Nave de Vero was 98% pre-let prior to its opening.

ITALY

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Galeries D’Anjou, Canada

How architecture and intelligent design can influence shopping center customers’ length of stay.

Water.fountains.spraying.at.constantly.varying.heights,.gardens.with.green.plants.tuned.to.the.structure.of.the.exterior.facade,.columns.in.the.form.of.candy.canes,.camouflaged.garbage.cans.built.into.in.partition.walls,.and.much.more..The.attention.to.detail.prized.in.so.many.industries.thrives,.in.particular,.in.the.design.of.foodcourts.in.the.world’s.shopping.malls.

But.let’s.not.put.the.cart.before.the.horse..From.an.architectural.point.of.view,.where.should.a.foodcourt.ideally.be.located.within.a.mall?.Rough.Stuart,.Chairman.of.the.global.architecture.firm.Broadway.Malyan,.says:.“It.depends.where.you.are.in.the.world..In.Asia,.fast.food.outlets.are..usually.sited.in.mall.basements,.typically.con-nected.to.underground.railway.stations.and.park-ing.garages,.while.slow.food.outlets.are.located.on.higher.floors..Meanwhile,.in.Europe.and.Latin.America,.where.shopping.centers.don’t.typically.have.comparable.basement.space,.foodcourts.are.usually.located.on.the.upper.floors.–.along.with.leisure.and.entertainment.–.to.help.drive.

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COVER STORY

Toulon La Valette, France

Sophienhof, Germany

Bikini Berlin, Germany

Hofgarten Solingen, Germany

shoppers.up.through.a.scheme.”.Thomas.Binder,.CEO.of.Sonae.Sierra.Germany,.sings.the.same.tune:.“Overall,.we.place.foodcourt.areas.in.top.floor.central.locations..They.must.be.seen.as.an.anchor.and.thereby.have.a.key.function.in.the.tenant.mix,.so.their.position.must.be.carefully.planned.according.to.the.overall.design.of.the.center,.its.typology,.and.particularities.”.On.the.other.hand,.foodcourts.must.be.operationally..efficient..Cleaning.teams.must.have.the.proper.service.areas.for.waste.collection.and.manage-ment,.as.well.as.cleaning.without.disturbing.the.overall.pleasant.environment.

SHOPPERS ENGAGING WITH FOOD-SERVICE SPEND 48% MORE

Needless.to.say,.properly.placed.and.well-designed.foodcourts.lead.mall.visitors.to.stay.longer.and.should.thus.increase.sales..A.survey.recently..conducted.by. the.British.data. intelligence..company.CACI.shows.that.this.is.indeed.the.case..Based.on.170,000.exit.interviews.with.shoppers.in.over.100.retail.centers.across.the.United.Kingdom,.the.research.shows.that.consumers.who.use..catering.spend.approximately.48%.more.on.retail.goods.than.those.who.do.not..

In.2013,.according.to.the.data,.27%.of.shoppers.used.catering,.but.not.all.types.of.catering.drive..retail.spend.equally..Casual.dining.restaurants.like.Nando’s.and.Wagamama.have.the.greatest.effect,.followed.by.cafes,.fast.food.&.takeaways.and.–.in.last.place.–.destination.dining.restaurants..Alex.McCulloch,. Principal. Consultant. at. CACI,..comments:.“This.change.in.behavior.is.indicative.

of.a.wider.shift.in.what.people.expect.of.a.retail..activity..In.a.world.where.10%.of.retail.spend.is..online.and.is.expected.to.double.in.the.next..decade,.we.see.shoppers.split.into.two.camps:.convenience.and.leisure.”.Indeed,.there.has.been.a.general.move.towards.providing.customers.with.more.reasons.to.visit.shopping.centers..And.with.eating.at.a.restaurant.being.a.fundamental.social.activity,.having.more.food.and.beverage.options.in.malls.has.been.a.keen.strategy.to.encourage..footfall.–.and.encourage.visitors.to.meet.their.friends.and.shop.longer.

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STUART ROUGH

Chairman of Broadway Malyan: “The objective is to create attractive, eye-catch-ing, and central eating spaces that serve as convenient gathering points.”

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Galeria Sudecka, Poland

Ratina, Finland

The foodcourt of the newly expanded Holea shopping

center in Huelva, Spain borrows – also in terms

of materials – from Mediterranean villages.Sestka,

Czech Republic

NATURAL LIGHT, TERRACES, AND MORE

To.meet.these.requirements,.foodcourts.have.gone.through.several.architectural.changes.over.the.last.few.years..“Today,.foodcourt.design.is.about.deliv-ering.large.and.highly-comfortable.spaces.that.benefit.from.maximum.daylight.penetration,.exter-nal.long-views,.and.outside.terraced.areas..The.ob-jective.is.to.create.attractive,.eye-catching,.and.central.eating.spaces.that.serve.as.convenient.gathering.points,”.relays.Rough.from.his.own.expe-

rience..Designs.must.cater.to.a.variety.of.types.of.food.consumption..Designs.therefore.usually..feature.different.types.of.chairs,.sofas,.and.tables..

Together,.the.arrangement,.style,.and.size.of.this.seating.is.enormously.important..Binder.explains:.“Today,.we.have.different.kinds.of.visits.and..usages.of.foodcourts..Some.people.come.alone,.others.with.family,.others.on.business..Some..intend.to.spend.more.time,.others.are.looking.for.a.quick.meal..As.such,.we.need.to.provide..different.and.dedicated.areas.for.each.of.those..clients..These.must.be.modular,.where.we.must.of-fer.tables.for.large.groups,.small.groups.or.individ-uals..We.need.to.consider.such.specifications.and.particularities.when.designing.foodcourts.so.we.can.comfortably.accommodate.all.types.of.visits.”

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COVER STORY

Skyline Plaza, Germany

Nave de Vero, Italy

LOOP5’s foodcourt in Dusseldorf is located directly under a giant, wave-like glass roof, and so is constantly lit by natural light.

SEATING CONSTELLATIONS A STICKING POINT

Jonathan.Doughty,.Managing.Director.of.Cover-point.Foodservice.Consultants,.mainly.considers.the.size.of.seating.groups.to.be.a.sticking.point:.“I.often.hear.from.operators.that.their.foodcourt.is.always.full..The.reality.is.just.that.every.table.is.occupied.–.not.every.chair..That’s.a.huge.dif-ference..The.European.average.is.2.3.people.per.table..It.is.thus.obvious.that.tables.with.four,.five,.or.six.chairs.will.have.empty.seats..The.British.expert.reckons.that.the.reason.for.this.discrep-ancy.is.that.developers.often.leave.the.detail.de-sign.of.foodcourts.to.architects.and.designers,.who.have.usually.found.larger.seating.groups.more.appealing.”.If.the.architectural.–.and.of.course.epicurean.–.conditions.are.met,.guests.stay.at.European.foodcourts.for.an.average.of.22.minutes.after.they.have.decided.to.buy.food..

Like.its.competitors,.ECE.relies.on.functioning.food.courts.to.increase.customers'.quality.of.stay.and.thus.their.length.of.stay.in.malls..To.do.this,.the.German.group.focuses.on.emotions..Marc.Blum,.Director.of.Creative.Design.at.ECE,.explains:.“We.try.to.tell.a.story.in.each.of.our.shopping.centers.to.arouse.emotions.in.customers..Foodcourts.are.ideal.platforms.to.convey.the.story.and.the.brand.of.the.projects.architec.turally..We.use.graphics,.colors,. art,. light. and. landscape. to. create..com.fortable.spaces.that.people.will.remember.and.want.to.come.back.to..Against.this.background,.we.invest.a.lot.of.time.and.energy.in.finding.the.right.story.for.the.specific.customer.groups.of.the..projects.”.It.has.paid.off..At.Frankfurt’s.Skyline..Plaza,.which.opened.last.year,.the.goal.was.to..improve.the.work-life.balance.of.employees.in.neighboring.office.towers.and.provide.a.vibrant..indoor/outdoor.experience.for.visitors..ECE.brought.them.a.remarkable.green.space.in.the.new.European.quarter.in.the.form.of.a.large.roof-top.garden..“We.created.the.opportunity.for.a.‘small.vacation’.explicitly.for.hard.working.local.office.workers..Skyline.Plaza’s.foodcourt.is.located.at.the.heart.of.the.shopping.center..Thanks.to.the..so-called.‘Birds’.Nests’.and.abstract.sculptures.in.styles.that.borrow.from.nature,. it.offers.an..extremely.high.quality.of.stay..And.guests.can.of.course.enjoy.their.food.in.the.roof.garden.while..enjoying.the.view.of.Frankfurt’s.spectacular..skyline.”.says.Blum.

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CEO of Sonae Sierra in Germany: “Foodcourts must be seen as an anchor and thereby have a key function in the tenant mix, so their position must be carefully planned according to the overall design of the center, its typology, and particularities.”

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RECON MIDDLE EAST & NORTH AFRICA

Shopping centers in the Middle East and North Africa are among some of the most vibrant throughout the world, and during the great recession, they proved to be resilient by adapting to the changing financial climate and maintaining their status through hard work and creativity. Now that economies throughout the world are improving, everyone wants to know whether it is back to “business as usual,” or if consumer shopping habits and desires have changed completely? While no one can accurately predict the future, it is clear that what made shopping centers successful in the first place – great brands, an eclectic mix of food and beverage offerings, and an array of entertainment options – will never go out of fashion. But to make these components work, you need to be up on the latest trends and best practices. RECon Middle East & North Africa on October 11 and 12 in Dubai will take participants on a deep dive into what they need to know now, and in the future, to operate malls successfully. Jointly organized by the Middle East Council of Shopping Centers (MECSC) and the International Council of Shopping Centers (ICSC), the event will bring to gether shopping center industry professionals, retailers, management and con sulting companies, architects and design companies, entertainment and leisure companies, and industry product and service providers all under one roof for three days of networking, deal making, and exploring new business opportunities.

MORE INFO: WWW.RECONMIDDLEEAST.COM

OCTOBER 12 – 14, 2014DUBAI, UNITED ARAB EMIRATES

EXPO REAL

Expo Real has taken place in Munich in October every year since 1998. Over three days, the entire industry meets in one place at this business platform. The B2B fair for real estate and investment in Europe provides excellent conditions for efficient networking as well as extensive opportunities for market orientation and ex ploration. About 1,660 exhibitors will present their offerings for real estate and investments on 64,000 sq m. Expo Real’s participants constitute the entire value chain: project developers and project managers, investors and financiers, con sultants and intermediaries, architects and planners, corporate real estate managers, expansion managers, and representatives of economic regions and cities. The event is accompanied by a pioneering conference program: 400 speakers discuss current trends and innovations in the real estate, investment, and finance market at numerous symposia, conferences, and roundtables.

MORE INFO: WWW.EXPOREAL.NET

RETAIL SHOW

The Retail Show, which takes place on November 19 and 20, is an international exhi- bition designed specifically for retail. Furnishings, new techno logies, and services for the industry will be presented. Over 200 Polish and European companies are expected to participate. The event is about more than just an exhibition, however. It also includes a conference with panel discussions about current issues and future challenges for the retail industry. Other highlights include workshops and award ceremonies, such as competitions in which participants are encouraged to equip a shop or present their products. The winners are announced at the after-show party.

MORE INFO: WWW.RETAILSHOW.PL

OCTOBER 6 – 8, 2014MUNICH, GERMANY

NOVEMBER 19 – 20, 2014WARSAW, POLAND

14TH SPANISH CONGRESS OF SHOPPING CENTERS

The Spanish Congress of Shopping Centers, organized by the Spanish Shopping Center Association (AECC), will take place from September the 24 until the 26 at the Exhibition Center of Málaga under the slogan “Evolution and Transformation.” This biannual event is expected to draw more than 1,000 professionals who will analyze the sector’s future and its challenges. This sector has recently been one of the most attractive for international investors and continued to gain market share during the economic crisis. The 14th congress, the most important meeting of the Spanish shopping center industry, is a place for exchanging knowledge, innovations, trends, and new commercial solutions. The event will be practice-oriented and will present issues of great interest to the sector such as the analysis of consumer demands, the new paradigm of purchases, as well as the evolution and transformation of new formulas that will help to increase the sector’s competitiveness. Furthermore, the AECC will present the 2014 Spanish Shopping Centers Directory, a tool highly valued by professionals that allows them to assess the status quo of Spanish shopping centers and the retail companies operating there. Another of the major activities at the 14th edition of the Congress are the AECC 2014 Awards presented to the best centers (in the categories of large, small, new integrated commerce formulas, and best renewal or extension), commercial retailers (best independent and best franchise), marketing campaigns (to the best marketing or animating campaign and to the best launch of a shopping center), and best action of corporate social responsibility (CSR). These awards recognize industry professionals’ efforts to modernize and upgrade the sector.

MORE INFO: WWW.AEDECC.COM

SEPTEMBER 24 – 26, 2014MÁLAGA, SPAIN

GRI EUROPE SUMMIT 2014

According to the Global Real Estate Institute (GRI), the tide has turned and capital is now flowing again. Cranes dominate the skylines of Europe’s major cities as developers dust off their plans and construction companies begin building once more. But it’s not just in London, Paris and Frankfurt. Investors are looking far and wide for new opportunities. Spain has turned the corner, Italy is following fast, France seems to be adapting its approach to business, and external investment into Europe is reaching unprecedented levels. The 17th annual GRI Europe Summit is a good opportunity to understand what clients and peers are really thinking, to get to know each other on a first-name basis, and engage meaningfully with one another. From this point of contact, new business opportunities and lasting relationships should spring. This year’s GRI Europe Summit will be held on September 17 and 18 at the Intercontinen-tal Paris Le Grand in the French capital.

MORE INFO: WWW.GLOBALREALESTATE.ORG

SEPTEMBER 17 – 18, 2014PARIS, FRANCE

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COVERPOINT FOODSERVICE CONSULTANTSThe Barn, 11 Waltham Court Milley Lane, Hare Hatch, Reading RG10 9AA, United Kingdom Phone: +44 18 940 5266Fax: +44 118 940 5277Email: commitment@coverpoint.co.ukwww.coverpoint.co.uk

Coverpoint are an International Foodservice Consultancy. Since 1993 we have been creating for our Clients, outstanding Retail and Shopping Centre Food Experiences. From Fast Food and innovative Foodcourts to the latest Casual Dining clusters, we provide Developers, Landlords, Shopping Centre Managers and Owners with the best advice on ‘how to do food’. We carry out feasibility studies, market analysis, capacity planning and foodservice spatial design. We bring all these skills together as part of your Team to ensure that your Food & Beverage Experience is perfectly matched to your guest’s needs. We do Food! Call us to find out how we can help you.

CINEPLEXX INTERNATIONALMag. Christof Papousek Geschäftsführer|CFO Constantin Film-Holding GmbH Cineplexx Kinobetriebe GmbH Siebensterngasse 37, A-1070 Wien, Austria

Cineplexx Kinobetriebe GmbH was founded in 1993 as a 100% subsidiary of Constantin Film-Holding GmbH which belongs to the Austrian family Langhammer. Cineplexx emerged in the transition phase during the 1990s when tradi tional cinemas were closed and multiplex cinemas entered the market. Since 2008 the group has bundled its international business activities under Cineplexx International ltd. It runs 35 cinemas with 235 screens in total, across Austria, Croatia, Serbia, Montenegro and Northern Italy. Total sales reached 120 Mio. euros in 2011 with about 1.100 employees.

CHRISTMASWORLDMesse Frankfurt Exhibition GmbHLudwig-Erhard-Anlage 1D-60327 Frankfurt am Main, GermanyPhone: +49 69 75 75 - 0Email: christmasworld@messefrankfurt.comwww.christmasworld.messefrankfurt.com

Christmasworld – The World of Seasonal Decoration – is the leading inter national trade fair for festive decorations. Exhibitors from all over the world present the latest trends and products for all festive occasions of the year – including innovative concepts for decorating large spaces and outdoor areas, such as shopping centers – in Frankfurt am Main from 24 to 28 January 2014.

CBRE GLOBAL INVESTORSSchiphol Boulevard 281, G-tower, 8th floor 1118 BH Schiphol, The Netherlands Phone: +31 20 202 2200www.cbreglobalinvestors.com

CBRE Global Investors is a global real estate investment management firm with EUR 72 billion in assets under management*. The company sponsors investment programs across the risk/return spectrum for investors worldwide. The CBRE Global Investors EMEA platform, with EUR 28,2 billion of assets under management* is one of the largest and most diversified real estate investment management business. The platform has offices in 15 countries, managing investments in 17 countries across Europe. For more information please visit www.cbreglobalinvstors.com *As.of.30.June.2012

ATP ARCHITECTS ENGINEERS Innsbruck, Vienna, Munich, Frankfurt, Zurich, Budapest, Zagreb, MoscowHeiliggeiststr. 16, A-6020 Innsbruck, Austria Phone: +43 512 5370 - 0 Fax: +43 512 5370 - 1100 Email: info@atp.ag www.atp.ag

ATP architects engineers is one of Europe’s largest and most renowned Inte grated Design offices. It employs 450 people in 8 subsidiaries in Germany, Austria, Switzerland and CEE. As specialists in retail and enter tainment buildings, ATP aims to create inno-vative and intelligent solutions of sustainable quality. Integrated Design has been the company’s core competence for 35 years. Experienced inter disciplinary teams plan simul taneously in virtual models. They handle all architec tural design and engineering tasks of a construction project.

BLACHERE ILLUMINATIONZone industrielle, F-84400 Apt, France Phone: +33 4 90 74 20 95 Fax: +33 4 90 74 14 63 Email: sales@blachere-illumination.com www.blachere-illumination.com

Blachere Illumination is a company specializing in the illumination of towns, shopping centers and private places for the end of year festivities. It offers a wide range of LED light decorations: luminous garlands, curtain lights, street decorations … It promotes future technology of energy efficiency and places the highest importance on research and development. With forty years of experience on lighting markets, we have worked in the widest possible range of environments, for both urban space and private setting.

BRANDDESIGNERS Rotenturmstrasse 17/10-12A-1010 Vienna, AustriaPhone: +43 1 533 32 60 55Fax: +43 1 533 32 60 10Email: office@brand-designers.com www.brand-designers.com

Design is our passion! Branddesigners is a company, which is specialized in shopping center refurbishment and retail design for more than 12 years. The key to each of our projects is a unique and creative idea: we believe that every shopping center must be a distinctive, recognizable landmark. We use cutting-edge computer technologies to create our visions and analyse each concept – using eye-tracking to evaluate both the current state, as well as the after-effects of our implementations. Together with a team of experts, we develop tailor-made solutions for our customers and handle the development of the project from the initial idea through to its completion.

COGEST RETAIL SRLvia G.B. Pergolesi20124 Milano, ItalyPhone: +39 02 91278 / 02 49585 Fax: +39 02 61290784www.cogestretail.com

Cogest Retail is a consultancy company specialized in leasing and management of shopping centers, independent retail projects and multi-use complexes. The company has 20 years of experience and a retail portfolio of over 45 projects in Italy under its belt. Cogest assists investors and participates in all of the stages of shopping center development: geo-marke - ting, market research, planning phase, concept studies, tenant mix, leasing and public relations. Tower Center Rijeka is currently the only project outside Italy, Cogest Retail aim to significantly expand activities in Croatia and across the South East Europe region. With a team of 150 highly skilled professionals, Congest offers valuable assistance with acqui sition, construction, development, commercialization and management of real estate.

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EHL IMMOBILIEN GMBHPrinz-Eugen-Strasse 8-10, A-1040 Vienna, Austria Phone: +43 1 512 76 90 Fax: +43 1 512 76 90 - 890 Email: office@ehl.atwww.ehl.at

EHL Real Estate Group is one of the leading real estate service providers in Austria and the market leader in the fields of commercial and residential real estate as well as investment properties. Its business activities range from property marketing, property valuation, asset and portfolio management, center management to market research and investment consultancy.

EHI RETAIL INSTITUTE Spichernstr. 55 D-50672 Köln, GermanyPhone: +49 221 579 93 -32Fax: +43 221 579 93 -45info@ehi.orgwww.ehi.org

EHI is the scientific institute of the German retail industry. The members of EHI include German and international retail companies and their industry associations, manufac-turers of consumer and investment goods and various service providers for retail like real estate developers and shopping-center management firms. We research topics relevant to the future of retailing, organize conferences and working groups, operate our own publishing house (e.g. The EHI Shopping-Center Report), and are partners to Messe Düsseldorf in staging the EuroShop, the world's biggest trade fair of investment goods for retail business.

GERMAN COUNCIL OF SHOPPING CENTERS E. V.Bahnhofstrasse 29 D-71638 Ludwigsburg, Germany Phone: +49 7141 38 80 - 83 Fax: +49 7141 38 80 - 84 Email: office@gcsc.de www.gcsc.de

The German Council of Shopping Centers, GCSC, represents the interests of over 770 member companies in the shopping center and commercial real estate industry, including operators and developers, trade representatives, service providers, consultants, investors, and other companies.

FOUNDATION RECRUITMENT UK LTD33 Cavendish SquareW1G 0PW, United KingdomPhone: +44 207 484 5086Email: info@foundationrecruitment.co.ukwww.foundationrecruitment.co.uk

Foundation Recruitment is Europe’s leading, professional recruitment expert within the field of international shopping centre management. We are the only real estate recruitment business with a specialist team entirely dedicated to the shopping center sector. Our passion, commitment and cross border reach enables us to offer our global clients unrivalled knowledge, understanding and insight. Our extensive network provides us with considerable access to the worlds most talented shopping center professionals.Working across both enclosed and open air assets, our activities sit at the very heart of the modern day, dynamic shopping centre arena. Our instructions and areas of professional expertise range across on site mall management, leasing, asset management and development.

GLOBAL REAL ESTATE INSTITUTE (GRI)10 Melton Street, London, NW1 2EB, UKPhone: +44 20 7121 5060Fax: +44 20 7388 8740Email: Info@globalrealestate.orgwww.globalrealestate.org

The GRI is a global club of senior real estate investors, developers and lenders. Its mission is to help its members build personal relationships and work together in creating rewarding opportunities. The GRI runs its activities through a collection of annual meetings focussed on different regions of the world since 1998. If building close relationships with the driving elite of the real estate industry at the most senior levels can be useful, we welcome you to join us.

GFK GEOMARKETING GMBHWerner-von-Siemens-Str. 9, Building 6508D-76646 Bruchsal, GermanyPhone: +49 7251 9295 100Fax: +49 7251 9295 290Email: info@gfk-geomarketing.comwww.gfk-geomarketing.com

GfK GeoMarketing is one of Europe’s largest providers of geomarketing services and products. Our business areas include: Consultancy and research expertise, Market data, Digital maps, RegioGraph. GfK GeoMarketing is a subsidiary of GfK, one of the world’s largest and most renowned market research companies. Drawing on this international network of wide-ranging resources and expertise, GfK GeoMarketing promotes business success and “growth from knowledge”.

ICSC EUROPE29 Queen Anne’s Gate, London SW1H 9BU, UK Phone: +44 20 7976 - 3100 Fax: +44 20 7976 - 3101 Email: icsc.europe@icsc.org www.icsc.org

The International Council of Shopping Centers is the global not-for-profit trade association for the shopping centre industry with over 60,000 members from more than 80 countries worldwide. Our members include Owners / Developers, Retailers, Investors, Architects, Shopping centre managers, Retail consultants and other real estate professionals.

ECE PROJEKTMANAGEMENT G.M.B.H. & CO. KGHeegbarg 30, D-22391 Hamburg, Germany Phone: +49 40 60606 - 0 Fax: +49 40 60606 - 6230Email: info@ece.comwww.ece.com

ECE develops plans, builds, leases out, and manages shopping centers since 1965 and is active in 17 countries. The company is European market leader with 189 managed shopping centers. On an overall sales area of 6 million m2, about 17,500 retail businesses generate 21 billion euros in annual sales. Another 14 shopping centers are currently under construction or planned throughout Europe.

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KLEPIEERE21 avenue Kléber, F-75116 Paris, FrancePhone: + 33 1 40 67 57 40Fax: + 33 1 40 67 55 62wwww.klepierre.com

A leading shopping center property company in Europe, Klépierre combines development, rental, property and asset management skills.Its portfolio is valued at 16.2 billion euros on June 30, 2013 and essentially comprises large shopping centers in 13 countries of Continental Europe.Klépierre holds a controlling stake in Steen & Strøm (56.1%), Scandinavia’s number one shopping center owner and manager. The largest shareholders are Simon Property Group (28.9%), world leader in the shopping center industry, and BNP Paribas (21.9%). Klépierre is a French REIT (SIIC) listed on Euronext ParisTM and is included into the SBF 80, EPRA Euro Zone and GPR 250 indexes.

KUNDÖRFER CONSULTING GMBHFrankenweg 5, A-8051 Thal-Graz, Austria Phone: +43 316 / 581 822 Fax: +43 316 / 570 550 Email: office@kundoerfer.com www.kundoerfer-consulting.com

Building upon years of international experience in retail and extensive location expertise for many CEE/SEE countries as well as Austria and Germany, Kundörfer Consulting advises its customers on all retail expansion and retail property questions. Targeting retailers and companies active in the real estate market, Kundörfer Consulting offers both solutions for strategic issues and their implementation.

MAPICThe international market for retail real estatePhone: +33 1 79 71 90 00www.mapic.com

MAPIC (www.mapic.com/en/the-event/history/) is the key meeting point for 2,430 retailers looking for partners, and 2,300 property developers and owners looking for retailers to enhance their sites. MAPIC delivers 3 days of tailored meetings, expert-led conferences and a premium exhibition for industry leaders targeting all types of retail property and brings together 8,200+ participants from 69 countries.The 20th edition will take place at the Palais des Festival of Cannes, France, from 19-21 November 2014.

MEC METRO-ECECENTERMANAGEMENT GMBH & CO KGAm Albertussee 1D-40549 Düsseldorf, GermanyPhone: +49 211 30153-0Fax: +49 211 30153-450Email: info@mec-cm.comwww.mec-cm.com

MEC METRO-ECE Centermanagement GmbH & Co. KG is a joint venture of METRO GROUP and ECE. MEC is Germany’s leading centre management company for retail warehouse oriented shopping centres. It is responsible for managing, operating, leas-ing, developing and marketing of currently 41 shopping centres in Germany. At the cen-tres, with approximately 820 tenants generate a yearly turnover of around € 2.7 billion over an area of more than 1 million sqm. Around 150 employees work for MEC, whose company headquarters are in Düsseldorf.

MESSE FRANKFURTMesse Frankfurt Exhibition GmbHLudwig-Erhard-Anlage 1D-60327 Frankfurt am Main, GermanyPhone: +49 69 75 75 - 0Email: info@messefrankfurt.comwww.messefrankfurt.com

Messe Frankfurt is Germany’s leading trade-fair organiser. 578,000 sq m of exhibtion ground are currently home to ten exhibition halls and an adjacent Congress Center. Events “made by Messe Frankfurt” take place at more than 30 locations around the globe and cover the fields of consumer goods, textiles, architecture, technology & design, and automotive technology.

MFImfi management für immobilien AGBamlerstrasse 1, D-45141 Essen, GermanyPhone: +49 201 820 810Fax: +49 201 820 81 11Email: mfi.essen@mfi.eu

The mfi management fuer immobilien AG (mfi) was founded in 1987 and is the secondlargest German shopping centre company. Since 2012, mfi partners with Unibail-Rodamco (Paris), Europe’s largest listed real estate company. With the joint partnership mfi/Unibail-Rodamco pursue a structured growth of their portfolio and aim specifically at expanding their market presence in Germany. With over 500 employees in Germany mfi/Unibail-Rodamco covers the entire value chain from project development, planning and construction services up to long-term facility and asset management as well as portfolio construction. Additional services include refurbishment and project manage-ment. The Essen-based company currently operates on 26 shopping centers, with six ofthem in its own portfolio. In addition, mfi/Unibail-Rodamco has three shopping centerprojects in development, namely in Osnabrueck, Recklinghausen and Moenchenglad-bach. These owned asset projects focus on creating a unique customer experience and innovative customer service measures. Overall, the mfi AG manages approximately 3,000 retail leases.

IMMOFINANZ GROUP Wienerbergstraße 11, A-1100 Vienna, Austria Phone: +43 1 88 090Email: communications@immofinanz.com www.immofinanz.com

The IMMOFINANZ Group is one of the five largest listed property companies in Europe. The company comprises 1,678 standing investments with a carrying amount of approx. EUR 8.5 billion. The core business of IMMOFINANZ covers the acquisition and manage-ment of investment properties, the realisation of development projects and the sale of objects in the retail, office, logistics and residential segments. More: www.immofinanz.com

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NEINVERFrance, Germany, Italy, Poland, Portugal, SpainCalle Francisca Delgado nº 115º Planta (Núcleo 2), 28108, MadridPhone +34 91 490 22 00Fax +34 91 490 23 01communication@neinver.comwww.neinver.com

NEINVER is a leading international property company that focuses its business on property development, asset management and fund management. With more than 40 years of experience, NEINVER has reinforced its position in the European market by managing 15 outlet centres with a total of 311,600 sq m of GLA, under the FACTORY and The Style Outlets brands. NEINVER is now the second-largest operator of outlet centers in Europe (2012 ICSC ranking) and the company has being recognized by main inter-national brands as the second outlet manager to trust in (FOC Performance Report Europe 2013). NEINVER manages the IRUS European Retail Property Fund and nearly 500,000 sq m of retail space, 2,000 shops and 900 of the finest brands in Spain, France, Italy, Germany, Portugal and Poland.

PAYLIFE BANK GMBH Marxergasse 1B, A-1030 Vienna, AustriaPhone +43 1 717 01 - 0Fax: +43 1 717 01 - 3000 www.paylife.at

PayLife is the market leader and number one choice for cashless payments in Austria. PayLife is synonymous with convenient, simple and secure card payments as well as customer focus and innovation. Whether credit- and prepaid card, POS Terminal, e-commerce or Quick, the Electronic Purse, PayLife offers individual and comprehensive products to meet all needs. With PayUnity, PayLife is the only provider for e-commerce and POS payments from one source. In 11 countries PayLife offers its customers total solutions for all branches. PayLife. Bringing life to your card.

REDEVCO B.V.Wibautstraat 2241097 DN Amsterdam, The NetherlandsPhone: +31 20 599 6262Fax: +31 20 599 6263Email: info@redevco.comTwitter: @Redevcowww.redevco.com

POLISH COUNCIL OF SHOPPING CENTRESul. Nowogrodzka 50 lok. 44800-695 WarszawaPolandTEL. + 48 22 629 23 81FAX. + 48 22 629 23 81aszmeja@prch.org.plwww.prch.org.pl

Redevco is an independent, pan-European real estate investment management company specialised in retail property. The more than 500 assets under management are spread across the strongest retail concentrations in the UK, France, Belgium, the Netherlands, Germany, Spain, Portugal, Switzerland and Austria. At present we offer real estate solutions for more than 1,000 retailers.

Polish Council of Shopping Centres (PRCH) is a non-profit association that represents more than 200 companies operating on the commercial real estate market. PRCH operates in Poland since 2003 and is the Polish national partner of the International Council of Shopping Centers (ICSC). For over a decade, PRCH has been actively supporting the development of shopping centres and high streets industry in Poland. The association provides essential market data, creates net- working op portunities and conducts educational activities for retail professionals.

REINHARD WINIWARTER WINERYObere Hauptstrasse 19, A-3552 Stratzing/KremsBusiness Adress: Rotenturmstrasse 17, A-1010 Vienna, AustriaPhone: +43 1 533 32 60Fax: +43 1 533 32 60 10Email: office@rw-winery.com www.rw-winery.com

We like authentic, pure, and simple things. This awareness flows into all our wines. In a world that is increasingly complex, we stand for an emphasis on fine, regional characteristics, as well as simple and concise product design.Grüner Veltliner is our most important variety and it is our main focus. Zweigelt and Chardonnay round out our portfolio.

SES SPAR EUROPEAN SHOPPING CENTERS GMBHSöllheimer Strasse 4, A-5020 Salzburg, Austria Phone: +43 662 4471 0 Fax: +43 662 4471 7199 Email: office@ses-european.com www.ses-european.com

SES – No. 1 in Austria and Slovenia – is specialized in developing, constructing and managing first-class retail real estate at an international level. The company provides complete service from development to center management in Central, Southern and Eastern Europe. Shopping malls managed by SES are among the very best the industry has to offer.

MK ILLUMINATION Trientlgasse 70, A-6020 Innsbruck, Austria Phone: +43 512 20 24 30 - 0 Fax: +43 512 20 24 33 Email: t.mark@mk-illumination.com www.mk-shoppingcenter.com

At MK Illumination we aspire to create exceptional conceptual festive lighting for our partners. Our commitment to design, innovation, technical excellence and sustainable solutions coupled with our local knowledge and a global outlook allows us to create tailored, specially handcrafted illumination to suit our client’s exact wishes and thus strengthen their brand and image. In keeping with its philosophy of being a regional company with a global reach, MK Illumination maintains independently run subsidiaries in 28 countries, allowing each business to benefit from local knowledge, customs and networking. The company provides a comprehensive service in three main areas: Retail Real Estate, Leisure and Public Spaces. We have a passion for enlightening your vision! For further information visit us at: www.mk-illumination.com

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TRIGRANIT MANAGEMENT CORPORATIONVáci út 3.1062 Budapest, HungaryPhone: +36 1 374 6516Fax: +36 1 374 6571Email: info@trigranitmanagement.comwww.trigranitmanagement.com

ZUMTOBEL LICHT GMBHDonau-City-Strasse 1, A-1220 Wien, Austria Phone: +43 1 258 26 01 - 0 Fax: +43 1 258 26 01 - 982 845 Email: welcome@zumtobel.at www.zumtobel.at

Zumtobel, a company of the Zumtobel Group, is an internationally leading supplier of integral lighting solutions for professional indoor and outdoor building lighting applications. For more than 50 years, Zumtobel has been developing innovative, custom lighting solutions that meet extremely exacting requirements in terms of ergonomics, economic efficiency and environmental compatibility and also deliver aesthetic added value.

SONAE SIERRALugar do Espido,Via Norte 4471-909 Maia, Portugal Phone: +351 22 948 7522 Email: global@sonaesierra.com www.sonaesierra.com

Sonae Sierra is the international shopping centre specialist that is passionate about bringing innovation and excitement to the shopping industry. Our integrated approach to the shopping center business includes the ownership, development and management activities. This strategy allowed us to develop a recognized unique know-how which we use for our shopping centres, as well as third-parties projects and operating shopping centers.

TriGranit Management Corporation (TGM) is a 20 year old real estate consultancy company that is offering a wide scope of services that range from asset management services, retail property management, retail leasing, marketing, commercialisation, commercial property management, facilities management, health leisure & hospitality to detailed financials, adapted to fit the individual needs of our clients. TGM presently operates a network of 8 Central and East European (CEE) offices and in recent months has expanded to its operations to encompass the Romanian, Bulgarian, Macedonian, Armenian and Chinese markets, where it spearheads new and exciting ventures in the property sector. TGM operates in 14 different countries globally including the middle-east and China. The blend of a portfolio with almost 1 000 000 sqm of retail property under management and leasing, TGM has instructions on over €3 billion of assets in 29 current retail, office and leisure projects. TGM welcomes over 60 million visitors every year, supporting the success of more than 1,500 international tenants within the leasing portfolio.

UNION INVESTMENT REAL ESTATE GMBHValentinskamp 70 / EMPORIOD-20355 Hamburg, GermanyPhone: +49 40 34 919-0Fax: +49 40 34 919-4191 Email: service@union-investment.dewww.union-investment.de/realestate

Union Investment is a leading international investment company specializing in open-ended real estate funds for private and institutional investors. Union Investment has assets under management of some €23 billion in fourteen real estate funds. Active in the property investment business for 48 years, Union Investment operates today in 23 countries around the world. In addition to office space and business parks, the Hamburg-based company is investing in business hotels, logistics properties and shopping centers. Union Investment entered the retail sector at an early stage, allowing the company to secure a strategic position in this growing area. The result is a high-quality portfolio presently comprising 37 shopping centers in Germany, Austria, Sweden, Belgium, France, Poland, Italy, Spain and Turkey, with a current market value of some €6 billion.

ULI – URBAN LAND INSTITUTEGERMANY/AUSTRIA/SWITZERLANDEuropa-Allee 22D-60327 Frankfurt am Main, GermanyPhone: +49 696 062 7181Fax: +49 69 768 067 9181Email: info@uli-germany.dewww.uli-germany.de

ULI – the Urban Land Institute – is a non-profit research and education organisation supported by its members. Founded in Chicago in 1936, the institute now has over 30,000 members in 95 countries worldwide, representing the entire spectrum of land use and real estate development disciplines – private and public. In Europe, we have over 3,000 members supported by a regional office in London and a branch in Frankfurt for the German, Austrian and Suisse market. ULI brings together leaders with a common commitment to improving professional standards, seeking the best use of urban land and following excellent practices. ULI is a think tank, sharing knowledge through discussion forums, research and publications. By building and sustaining a diverse network of local experts, we are able to address the current and future challenges facing Europe’s cities.

TIAA HENDERSON REAL ESTATE 201 Bishopsgate, London EC2M 3BN Phone: +44 20 3727 8000 Fax: +44 20 3727 8001Email: Gemma.Bradley@threalestate.comwww.threalestate.com

TIAA Henderson Real Estate (TH Real Estate) is an established investment management company with specialisation in real estate equity and debt investing worldwide. As one of the largest real estate managers in the world, It has the scale, capital resources and knowledge to provide creative and effective real estate investment solutions for clients. With a focus on the retail, office, logistics, debt and multi-family housing sectors, Launched in April 2014, the company has a dedicated global presence with offices across Asia and Europe, managing c.£16bn of real estate assets across c.50 funds and mandates. Its alliance with TIAA-CREF in North America increases its global AUM to c.£51bn.All.figures.as.at.31.December.2013.

SMA STANDORT MARKETING AGENTUR GMBHRotenturmstrasse 17, A-1010 Vienna, Austria Phone: +43 1 533 32 60 - 0 Fax: +43 1 533 32 60 - 10 Email: office@sma-austria.at www.sma-austria.at

We specialize in fulfilling the marketing and communication needs of retail and commercial real estate. Our scope comprises pro j ect development services as well as drafting and implementation of marketing and communi cations for operational properties. Our goal is to turn retail locations into strong and appealing regional brands.

3 | 2014 ACROSS 17

ACROSS Strategic Partners - Our direct line to the industry

Many.industry.players,.experts,.and.leading.companies.in.the.retail.real.estate.sector.have.supported.us.in.word.and.deed.in.the.preparation.of.this.edition.of.ACROSS..We.would.like.to.take.this.opportunity.to.thank.all.of.our.strategic.partners,.guest.authors,.and.suppliers.of.ideas,.without.whom.it.would.be.nearly.impossible.to.create.this.informative.magazine.and.make.it.so.relevant.to.the.industry.

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ACROSS.is.the.leading.European.retail..real.estate.magazine..This.independent.magazine.informs.about.the.latest.projects.and.brings.relevant.news.in.top-quality.to.readers.in.the.sector.on.approx..100.pages..ACROSS.also.provides.political,.economic,.and.legal.information..All.this.is.rounded.off.by.country.profiles,.company.and.personal.portraits,.information.on.trends.in.retail..and.catering.sectors,.consumer.issues,..

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Networking Partners: Swiss Council ofShopping Centers

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18 ACROSS 3 | 2014

LOCATIONS ARE LIKE BABIES – THEY NEED LOTS OF ATTENTION!We’ll take care of your darlings. We’ll give them attention, raise them, teach them to speak, and make them strong and confident. We have specialized successfully in strategy development, location marketing and communication management for real estate and regions. Our services include both those in the area of project development and those for the development and implementation of marketing and communications services for ongoing operations. Developing locations and regions into strong brands that evoke a high degree of affinity is our goal and it is what we excel at.

We care for your

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Site Evaluation & Site Analysis

Strategy development / Markitecture®

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