action storming

Dealing with difficult people

The clue is in the title!

by Johnnie Moore & Viv McWaters

Thursday, 8 November 12

http://www.edgesofwork.com

http://www.edgesofwork.com

The world is awash with answers...

5 Steps...

7 Ways...

The only thing you need to know...The top 10 tips for...


Everyone’s an expert


It’s true.

Some people are experts.


But when it comes to dealing with difficult people, who is the real expert?


What do we do when we’re looking for magical answers...


... and there are none?


Action storming is a way to rapidly prototype new behaviours


It is based on a peer-to-peer model of working with groups


And on relational learning and interacting with each other


Real world, not imagined

There’s this situation at work...


Action Storming provides rapid

experimentation with new behaviours


and encourages

breakthrough learning


avoids analysis paralysis


What influences action storming?


“Unlearning and breaking from the past is at the heart of creativity”

- Otto Rank


Forum Theatre

Improvised theatre

Psychodrama

Design

thinking

Hacker/agile approach


What are the benefits?


shows us that there are lots of choices,

even when we feel stuck


builds empathy


encourages playfulness to reduce angst


“We act our way into a new way of thinking, we don’t think our way into a new way of acting.”

- Richard Pascale


Contact us for more information about Action Storming

Johnnie Moore [email protected] McWaters [email protected]

Read more about Action Storming herehttp://bit.ly/VLwr0g

Photo CreditsSlides 3,4,5,6,13,14,19 iStockphoto

All other photos - Viv McWaters

November 2012


mailto:[email protected]




http://bit.ly/VLwr0g

http://bit.ly/VLwr0g

action storming

Documents

action storming

people

dealing

behavioursthursday

thursday