activating consumers to tell your story
TRANSCRIPT
ACTIVATING CONSUMERS to FILL YOUR PRODUCT STORY
© 2013 EXPO Communications | Proprietary & Confidential
3,000:1Ratio of Text vs. Video
CROWDSOURCINGIT’S TOUGH, BUT IT CAN BE DONE
CAPTURING VALUABLE CONTENTWHEREVER THEY ARE.
© 2013 EXPO Communications | Proprietary & Confidential
There are a few important, yet overlooked steps when looking to generate quality video content from consumers:
Target the right consumers Provide proper incentives Model desired behavior Give instructions
CrowdsourcingActivating Brand Communities
© 2013 EXPO Communications | Proprietary & Confidential
SOCIAL ACTIVATION LEVERAGING FACEBOOK FANS
Swiffer activated its Facebook fans to ignite momentum for product launch by creating buzz and generating review content.
With close to 2 million social impressions the brand had over 60,000 consumers applying for the program, providing the ability to market to a list of verified brand enthusiasts/product owners/in-market consumers.
On message, targeted content was generated for launch and placed on key retailer and brand owned properties to drive sales.
© 2013 EXPO Communications | Proprietary & Confidential
comScore April 2012 study comparing “Lift in Share” sourced by professionally scripted video and user product review. 2.7% overlap in respondentspersuaded by each video.
PROVIDING A FULL PRODUCT STORY
Consumers persuaded by Professional video
Consumers persuaded by User video
User-Gen Reviews
Competitive ComparisonProduct Quality
Product ConvenienceNew Feature Information
© 2013 EXPO Communications | Proprietary & Confidential
TV Commercials
Emotional ElementsBrand DifferencesSuperiority Claims
• ars.zipline is the culmination of over 30 years of research on the use of strategic and executional content within advertising - with over 150 different content elements thought to influence an ad's potential selling power across four key dimensions: emotional connection, rational connection, brand linkage ability, and advertising structure
• Research on thousands of TV ads revealed that several of these content elements have a significant relationship to advertising driven sales as measured by ARS Persuasion and Related Recall
• These became "rules of thumb" used by advertisers and agencies to help guide creative development. More recently, they have become the basis of a system that quickly and inexpensively provides an indication if individual executions are potentially persuasive
MSW.ARS
© 2013 EXPO Communications | Proprietary & Confidential
• ars.zipline is regularly used to evaluate the strengths and weaknesses of both television and digital display advertising prior to running media
• EXPO product review videos have been proven to greatly complement existing media formats by providing communications that are more product and convenience focused
• Higher technical scoring has been proven to correlate directly to sales impact
• 30-50 deemed TV-worthy• >50 considered strong
MSW.ARS
© 2013 EXPO Communications | Proprietary & Confidential