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Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 1 Activating Online Services in the Volume Licensing Service Center (VLSC) https://www.microsoft.com/licensing/servicecenter/

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Page 1: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Activating Online Services - VLSC 1

Activating Online Services in the Volume Licensing Service Center (VLSC)https://www.microsoft.com/licensing/servicecenter/

Page 2: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Activating Online Services - VLSC 2

Activation Process

Customer receives invitation to activate service

Customer logs in to VLSC

Select Online Service to be activated

Select ‘new’ or ‘renewing’ service

Enter contact information

Enter Mail Server / Domain Information

Review Information

Submit Activation

Receive Confirmation Email

Required Information

Volume Licensing agreement (enrollment) number

Domain Name(s)

Public Inbound IP Address(es)

Public Outbound IP Address(es)

Page 3: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Activating Online Services - VLSC 3

Customer receives ‘Invitation to Activate your Online Service for Microsoft Volume Licensing’ email, with the subject, ‘Invitation to Activate your Online Service for Microsoft Volume Licensing’. Click the https://licensing.microsoft.com link.

Page 4: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Activating Online Services - VLSC 4

After logging in, click on ‘Online Services’.

Page 5: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Activating Online Services - VLSC 5

Click on ‘Online Services Agreement List’.

Page 6: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Activating Online Services - VLSC 6

Enter the Agreement Number and click ‘Search’. Your agreement information will be returned below. Click on your agreement number to continue.

Page 7: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

On the Online Services Summary page, you can see your services that are ‘Available for Activation’. Click on the service to be activated (Forefront Online Security for Exchange).

Activating Online Services - VLSC 7

Page 8: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Select the ‘No’ radio button since this is a new activation. Click ‘Continue Activation’. *Note – the ‘Continue Activation’ button is not visible in the screenshot below. The user will see this button during the activation process.

Activating Online Services - VLSC 8

Page 9: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Enter contact information, completing all required fields. Select ‘English’ as the preferred correspondence language. Click ‘Continue Activation’. *Note – the ‘Continue Activation’ button is not visible in the screenshot below. The user will see this button during the activation process.

Activating Online Services - VLSC 9

Page 10: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Select appropriate ‘Mail Server’ from drop down. Populate ‘Domain Name’ and ‘Public Inbound IP’ / ‘Public Outbound IP’. Select ‘Continue Activation’.

Activating Online Services - VLSC 10

Page 11: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Review Screen. Select ‘Activate Service’. *Note – selecting ‘Activate Service’ does not automatically activate the Online Service. If Microsoft cannot validate the request, we will contact you within two business days. SLA information is documented in the confirmation email sent after selecting ‘Activate Service’ as well as page 13 of this guide.

Activating Online Services - VLSC 11

Page 12: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

The activation request has been submitted. *Note - after your request is validated, it will be forwarded to our Client Services team for activation and you will be contacted by a Client Services Representative within 5 business days (7 businessdays total). If Microsoft cannot validate the request, you will be contacted within 2 business days.

Activating Online Services - VLSC 12

Page 13: Activating Online Services MVLS - download.microsoft.com...Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services - VLSC 3 Customer receives

Service: Forefront Online Protection for Exchange (FOPE)New Activation

Example confirmation email.

Activating Online Services - VLSC 13