activity based working
DESCRIPTION
Workspace transformation and Activity Based WorkingTRANSCRIPT
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1Cisco Confidential 1
Creating the Workplace of Tomorrow
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Sub-Optimized, under-utilized real estate assetsSub-Optimized, under-utilized real estate assets
Inability Attract & Retain Top TalentInability Attract & Retain Top Talent
Leaking
Institutional
Knowledge
Leaking
Institutional
Knowledge
Gaps in Innovation and
Responsiveness
Gaps in Innovation and
Responsiveness
Inability to Leverage Agile
Staffing Models
Inability to Leverage Agile
Staffing Models
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• Rapidly changing workforce demographics
• Evolution of “social contracts” between employees and companies
• Skills development and preserving “institutional knowledge”
• Explosion of flexible and contingent work is on the horizon
• Changing nature of work, the dramatic growth of unstructured work.
• New mobile technology, and ubiquitous access to the internet, is changing the definition of the workplace.
• Recognition that sustainability is not only good for the environment, its good for the bottom line.
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Creating a variety of workspace experiences that
are aligned to the activities being performed.
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ABW
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ABW
Real Estate
Savings
Employee
Retention
&
AttractionGen Y & Millenials
Energy SavingsFlexibility
& Mobility
Reduction in Paper
Productivity Collaboration & Innovation
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Activity Based Working (ABW) relies on….
Workforce Physical
Technology
Culture
Vision & Strategy
Change Management
Communication
HR Policies
Work Styles
R.E Strategy
Design / Aesthetics
Space Design / Policy
Facilities
Mobility / Remote Access
Security & Policy
BYOD
Cloud / Virtualisation
Collaboration Tools
Smart Spaces
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What employees are looking for…
Work anywhereand access everywhere
Personalizes my workspace
Senses where I amHelps me collaborate better
Safeguards me and my information Improves my
work life balance
Gives me choice
Enhances my productivity
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Technology to drive Workplace transformation
Technology
drivers for ABW
success
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Wi-FI
Unified Access
Network
Immersive Video
Smart Meeting room &
personalised Spaces
User / Customer
interaction – Virtual
reception / Signage
Security
EnergywisePersonal Collaboration
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The Role of Technology
To “connect the disconnected” and blend the physical and virtual workplaces.
To enable flexibility, personalization and choice.
To improve management, control and visibility of workplace assets.
To enhance the experience of employees and guests.
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Com
mon S
paces
Pers
onal S
paces
Colla
bora
tion S
paces
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Telepresence Rooms
Tandberg & CTS
Formal Meeting Rooms
Conference/Board
Casual Collaboration
Areas
meeting rooms
On-Demand Room Setups
Private Meeting Rooms
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The Smart+Connected Office
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The Smart+Connected Office
Enable easy reservations and efficient usage of conference rooms, initiate contextual services and save energy costs.
Smart+Connected Meeting Spaces
Improve meeting room management
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The Smart+Connected Office
Enable improved utilization of office spaces and resources using IP devices. Ensure success of office hot-desking by offering a frictionless experience and personalization
Smart+Connected Personalised Spaces
Improve office space efficiency & reduce
energy consumption
Enable easy reservations and efficient usage of conference rooms, initiate contextual services and save energy costs.
Smart+Connected Meeting Spaces
Improve meeting room management
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The Smart+Connected Office
Enable improved utilization of office spaces and resources using IP devices. Ensure success of office hot-desking by offering a frictionless experience and personalization
Smart+Connected Personalised Spaces
Improve office space efficiency & reduce
energy consumption
Enable easy reservations and efficient usage of conference rooms, initiate contextual services and save energy costs.
Smart+Connected Meeting Spaces
Improve meeting room management
Digital Signage Content Management
Engage and Inform the occupants
Manage and deliver of live or on-demand communications, training, advertising , or emergency notifications and any other content.
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Remote Working Wayfinding to Spaces
Productive Meetings
Visitor ExperienceSmart WorkCentre Experience
Hot Desking
Meeting Experiences
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Cisco Smart+Connected Meeting SpacesReserve
Reserve rooms via Outlook, mobileKiosk, Digital signage, web app, IP phone
Reserve
Reserve rooms via Outlook, mobileKiosk, Digital signage, web app, IP phone
LocateLocate people / spaces / rooms via wayfinding on Kiosks, interactive floor digital signage
LocateLocate people / spaces / rooms via wayfinding on Kiosks, interactive floor digital signage
ExperienceControl the environment & manage meeting
room resources via the IP phone
ExperienceControl the environment & manage meeting
room resources via the IP phone
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Smart+Connected Personal and Meeting Spaces
Experience
Check-in using mobile/IP Phone/web
• Trigger user’s extension and comfort preferences
Use the IP Phone / web to
• Confirm/cancel/extend the reservation
• Control room environment
• View meetings of the day
Reserve / Schedule
• View office / cubicle space/ meeting room availability
• Quick select from among favorites
• Search based on workspace attributes like type, equipment
• Reserve one time or over multiple days
Locate
• View meeting rooms, spaces, neighborhoods on floor plan
• View available / in-use workspaces
• Locate colleagues, searching by name/id to see where they are sitting
• Find your way to the workspace or that of your colleagues using way finding on the kiosk or signage
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9- 5 in the office Anytime, Anywhere work
Old Style New Style
Travel for meetings Use collaboration tools
Individual workspace Team workspace
“Always-On” buildings Demand based usage
Desk(top) oriented working BYOD & Flexible Working
More team & meeting spaces
Higher usage of collaborative technologies
IT reducing energy consumption
New Workplace Paradigms
An evolving workplace necessitates innovative solutions both in terms of
physical space design & technology integration
Hot desking with personalization
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Underutilized Individually assigned cubicles and offices
Environment that highly prioritizes individual work
Inflexible assets & occupancy strategy that have a “breaking point”
Work is a place you go
Workplace Resources controls individual work space assignments
Work is something you do (experience)
Group assigned neighborhoods with increased choices to support work
Environment that balances individual and collaborative work
Scalable, agile solutions responsive to evolving corporate plans and models
Business units control how to best use their neighborhood
CH
AS
M
FROM TO
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Improve Employee Productivity
• Equip employees with the right tools and systems to collaborate and work better
Higher ROI
• Through systems that offer higher value together when integrated
Attract and Retain
• Offer better work life balance to employees by offering flexible work options and workplace services
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Choice
• Work from anywhere
• Work on any device
Collaboration
• Easier to collaborate with colleagues
Experience
• Consistent experience regardless of location
• Enhanced experience via location awareness
Productivity
• Less time spent in transactional activities
• Ubiquitous access enables work to get done faster
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Measure and Optimize
• Space and real estate utilization
• Consumption of utility and facility services
• Reduce energy consumption and wastage through intelligent policies driven by building systems integration
• Fine-grained reporting by locations, space types, users, and departments
Manage
• Simplified management of facility assets
• Access and control facilities management systems remotely
• Facility systems driven by SOPs and policies
Adapt, Adopt, and Align
• Predict and adopt changing workplace practices
• Tighter alignment with workforce and CXO expectations
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A flexible, intelligent and secure technical architecture and physical designA flexible, intelligent and secure technical architecture and physical design
Attractive and
appealing for visitors and employees
Attractive and
appealing for visitors and employees
Embedded collaboration capabilities
Embedded collaboration capabilities
Fit for Purpose,
Technology
Enabled-workspaces
Fit for Purpose,
Technology
Enabled-workspaces
Workplace Management
tools and
Analytics
Workplace Management
tools and
Analytics
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TechnologyTechnology
Connected WorkplaceConnected Workplace
PolicyPolicy
Workspace DesignWorkspace Design
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Thank you.
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