adapting global hr practices to indian culture-prince dudhatra-9724949948
TRANSCRIPT
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GE / 11 January 2011
Adapting global HR practices to
Indian Culture
GE John F Welch Technology Centre
Bangalore
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What we will cover
GE JFWTC: Who we are
The how and what of localizing HR practices
Building a strong local culture
Performance Managementbuildingsuccessful teams
Growth and Globalization
Q&A
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Infrastructure Transportation
Energy
Aviation
Oil & Gas
Water & Process Technology
Industrial
Plastics
Consumer & Industrial
Global Research
Research & Development
Intellectual Property
Healthcare
Global Technology Organization, India
JFWTCa mini GE
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JFWTC: Growth / Globalization Road
1999 2001 2003 200
5 .2007
Timeline
Talent Acquisition Organisation Building
Alignment with Global Tech Teams
Credibility with customers
Innovation Spirit established..
Credible Technical Depth: internally &
externally
Leadership Development
Established CoEs Focused employee engagement initiatives
Strengthen experimentationcapabilities
AT/CEO program participation / lead
Engaging forLong term careers
- Establishing culture
- Performing teams
- Global Credibility
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Bu
ilding a Strong LocalCulture
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Building a Cultureacting locally
An exciting place to work in
A Technology destination
A good and a great company
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Performance Management
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20-70-10 Employee Differentiation
Understanding the process
- Meritocracy
-Global and for all
- Does not mean fired
- Ranges (todayearlier it was a metric)
-Developmentalstrengthen rather than critique
- Managers training and coaching employee
feedback
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Growth andGlobalization
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Enablers for Globalizing
Commitment through Investment
Top management commitment; buy in from key business
organizations.
Quality of work is critical
Clear positioning as a research and engineering organization Invest in the talent base in India. Coach, motivate and groom.
Recruit sound leadership to begin with; including support functions
Focus on hiring standards/strategy
Clearly articulate & communicate the success factors: manageexpectations!!
Global teaming is not intuitive !!
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Organization Climate survey scores
Improvement in scores in 14 out of
15 categories
Substantial improvement in 10
categories
Increase in scores for all focus
areas identified : Opportunities in
GE/ Perf practices/ Immediate
Manager/ C&B
JF C
2006
JF C
2005
Increase
over 2005
GE Values and Culture 86% 83% 3%
Fle ibility 86% 82% 4%
Customer/Quality
Orientation 85% 83% 2%
eam Effectiveness 84% 79% 5%
Strategy for Gro t 82% 74% 8%
C allenging Job 81% 71% 10%
Openness to Ne
Ideas 81% 76% 5%
ools and Resources 81% 77% 4%
Employer of C oice 80% 75% 5%
Engagement Inde 79% 73% 6%
BusinessInnovation 73% 73% 0%
Opportunities in GE 68% 63% 5%
Performance Practices 67% 60% 7%
Immediate Manager 67% 62% 5%
C&B 64% 54% 10%
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Thank You
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State-of-the-art Facility
Amphitheatre & Cafeteria Gymnasium
US$120 Million Investment; spread across 50 acres; 7,35,000 sq ft ofLabs & offices; ~3000 Scientists, Engineers and Researchers
Laboratories