addmi 16-discovery monitoring

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© 2009 BMC Educational Services Discovery Monitoring Keeping Access In Grade A Condition

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Page 1: Addmi 16-discovery monitoring

© 2009 BMC Educational Services

Discovery Monitoring

Keeping Access In Grade A Condition

Page 2: Addmi 16-discovery monitoring

© 2010 BMC Educational Services

Monitoring Discovery Outline

3 Main Aspects

1. Per Run How did the run I scheduled go? Current/Recent Runs

2. Per Credential/Slave How well are my credentials working for me? Credential/Slave usage feedback

3. Current State What are my current access levels like? Discovery Dashboard

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© 2009 BMC Educational Services

Monitoring Per Run

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© 2010 BMC Educational Services

Per Discovery Run

Monitor from the Recent Runs list Discovery > Discovery Status > Recent Runs

Click on the run of interest to see details

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© 2010 BMC Educational Services

Discovery Run Summary

Click through to see a list view of endpoint for that Discovery State Example Shown: No Access

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© 2010 BMC Educational Services

Discovery Run Detailed Reports

Endpoint Access Analysis Useful general starting point

Endpoint Timings Look for performance hotspots

Possible Host Devices Look for Hosts that you don’t yet

have access to

Possible Process to Port Issues Look for hosts that need

lsof/sudo to get connection mapping

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© 2009 BMC Educational Services

Monitoring Per Credential or Per Slave

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© 2010 BMC Educational Services

Per Credential/Slave

Success rate feedback is calculated for all core discovery credentials

Start at the Discovery Tab and then the Credentials second level navigation

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© 2010 BMC Educational Services

Login Credentials Success Rate

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© 2010 BMC Educational Services

Slave Management Success Rate

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© 2010 BMC Educational Services

SNMP Credentials Success Rate

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© 2010 BMC Educational Services

Understanding Success Rate (1)

100% Success: shown in Green

Credential has been selected for Discovery All recent attempts have successfully established a session

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© 2010 BMC Educational Services

Understanding Success Rate (2)

Partial Success: shown in Yellow

Credential has been selected for Discovery There were issues with some sessions

Summarised by type of issue

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© 2010 BMC Educational Services

Understanding Success Rate (3)

Never Used: shown in Blue

Credential has never selected for Discovery

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© 2010 BMC Educational Services

Understanding Success Rate (4)

100% Failure: shown in Red

Credential has been used All attempts have failed

Summarised by type of issue

If the credential has worked in the recent past this will also be indicated This may mean that there has been a recent access change that should

be investigated

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© 2010 BMC Educational Services

What Is Counted As a Failure?

Any failure to establish a Unix or Windows session

Where a session is established but HostInfo or InterfaceList methods do not complete This will prevent a Host node being updated DeviceInfo will already exist as we have a session

Where a session is established with a credential marked as “Become Super User” fails to SU This will be reported as a success and a failure

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© 2010 BMC Educational Services

Investigating Credential Success Issues

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© 2010 BMC Educational Services

Investigating Credential Success Issues

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© 2009 BMC Educational Services

Monitoring by Current State

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© 2010 BMC Educational Services

Current State Reporting (1)

There is a specific Discovery Dashboard

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© 2010 BMC Educational Services

Current State Reporting (2)

Reports are also available under the Discovery tab Discovery Reports

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© 2010 BMC Educational Services

Current UNIX and Windows Access

Check to see that the access methods and Windows slaves you expect are in use

Check in Probe sector for access regressions or Hosts without credentials rolled out

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© 2010 BMC Educational Services

Discovery Radar

Classifies the last access to IPs that Discovery thinks are hosts

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© 2010 BMC Educational Services

Discovery Radar - Details (1)

Update [Normal] Host updated via cached

credential

Update [Credential Search] Host updated but several

credentials tried

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© 2010 BMC Educational Services

Discovery Radar - Details (2)

Access Regression [Credential Failure] Host failed to update as no

credential established a session

Access Regression[Other Failure] Host failed to update as there

were other failures

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© 2010 BMC Educational Services

Discovery Radar - Details (3)

Unknown Host[Credential Failure] No Host was created as no

credential established a session

Unknown Host[No Credential Available] Host failed to update as there

were other session failures

Page 27: Addmi 16-discovery monitoring

© 2010 BMC Educational Services

Further Resources

Online Documentation: http://www.tideway.com/confluence/display/81/Documentation

Tideway Foundation

Version 7.2

Documentation

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