admin is trac ion de la capacidad

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1 © The McGraw -Hill Com pani es, Inc., 2004 Strategic Capacity Planning

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©The McGraw -Hill Com panies, Inc., 2004

Strategic Capacity Planning

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• Strategic Capacity Planning Defined

• Capacity Utilization & Best Operating

Level

• Economies & Diseconomies of Scale

• The Experience Curve• Capacity Focus, Flexibility & Planning

• Determining Capacity Requirements• Decision Trees

• Capacity Utilization & Service Quality

OBJECTIVES

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Strategic Capacity Planning Defined 

• Capacity can be defined as the ability tohold, receive, store, or accommodate

• Strategic capacity planning is anapproach for determining the overall

capacity level of capital intensiveresources, including facilities, equipment,and overall labor force size

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Capacity Utilization

• Where• Capacity used

– rate of output actually achieved

• Best operating level

– capacity for which the process was designed

leveloperatingBest

usedCapacityratenutilizatioCapacity =

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©The McGraw -Hill Com panies, Inc., 2004

Best Operating Level

Example: Engineers design engines and assembly lines tooperate at an ideal or “best operating level” to maximize

output and minimize ware

Example: Engineers design engines and assembly lines tooperate at an ideal or “best operating level” to maximize

output and minimize ware

Underutilization

Best OperatingLevel

Averageunit costof output

Volume

Overutilization

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Example of Capacity Utilization

• During one week of production, a plant

produced 83 units of a product. Its historichighest or best utilization recorded was 120units per week. What is this plant’s capacity

utilization rate?

• During one week of production, a plantproduced 83 units of a product. Its historichighest or best utilization recorded was 120units per week. What is this plant’s capacity

utilization rate?

• Answer:

Capacity utilization rate = Capacity used .Best operating level

= 83/120

=0.69 or 69%

• Answer:

Capacity utilization rate = Capacity used .Best operating level

= 83/120

=0.69 or 69%

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©The McGraw -Hill Com panies, Inc., 2004

Economies & Diseconomies of Scale

100-unit

plant 200-unitplant 300-unit

plant

400-unitplant

Volume

Averageunit costof output

Economies of Scale and the Experience Curveworking

Economies of Scale and the Experience Curveworking

Diseconomies of Scale start workingDiseconomies of Scale start working

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The Experience

Curve

As plants produce more products, they

gain experience in the best productionmethods and reduce their costs per unit

As plants produce more products, they

gain experience in the best productionmethods and reduce their costs per unit

Total accumulated production of units

Cost or

priceper unit

Yesterday

Today

Tomorrow

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Capacity Focus

• The concept of the focused factory holdsthat production facilities work best when

they focus on a fairly limited set of 

production objectives

• Plants Within Plants (PWP) (fromSkinner)– Extend focus concept to operating level

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Capacity Flexibility

• Flexible plants

• Flexible processes

• Flexible workers

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Capacity Planning: Balance

Stage 1 Stage 2 Stage 3Unitsper

month6,000 7,000 5,000

Unbalanced stages of productionUnbalanced stages of production

Stage 1 Stage 2 Stage 3Unitsper

month

6,000 6,000 6,000

Balanced stages of productionBalanced stages of production

Maintaining System Balance: Output of one stage is the

exact input requirements for the next stage

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©The McGraw -Hill Com panies, Inc., 2004

Capacity Planning

• Frequency of Capacity Additions

• External Sources of Capacity

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Determining Capacity Requirements

• 1. Forecast sales within each individualproduct line

• 2. Calculate equipment and laborrequirements to meet the forecasts

• 3. Project equipment and laboravailability over the planning horizon

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©The McGraw -Hill Com panies, Inc., 2004

Example of Capacity Requirements

A manufacturer produces two lines ofmustard, FancyFine and Generic line. Each issold in small and family-size plastic bottles.

The following table shows forecast demandfor the next four years.

Year: 1 2 3 4

 FancyFine

Small (000s) 50 60 80 100

Family (000s) 35 50 70 90Generic

Small (000s) 100 110 120 140

Family (000s) 80 90 100 110

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Example of Capacity Requirements

(Continued): Product from a CapacityViewpoint

• Question: Are we really producing two

different types of mustards from the standpoint

of capacity requirements?

• Answer: No, it’s the same product just

packaged differently.

• Question: Are we really producing twodifferent types of mustards from the standpoint

of capacity requirements?

• Answer: No, it’s the same product just

packaged differently.

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Example of Capacity Requirements

(Continued) : Equipment and LaborRequirements

Year: 1 2 3 4Small (000s) 150 170 200 240

Family (000s) 115 140 170 200

•Three 100,000 units-per-year machines are availablefor small-bottle production. Two operators required

per machine.

•Two 120,000 units-per-year machines are available

for family-sized-bottle production. Three operators

required per machine.

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Year: 1 2 3 4Small (000s) 150 170 200 240

Family (000s) 115 140 170 200

Small  Mach. Cap. 300,000 Labor 6

 Family-size Mach. Cap. 240,000 Labor 6

Small 

Percent capacity used 50.00%

Machine requirement 1.50Labor requirement 3.00

 Family-size

Percent capacity used 47.92%

Machine requirement 0.96

Labor requirement 2.88

Question: What are the Year 1 values for capacity, machine,and labor?

Question: What are the Year 1 values for capacity, machine,and labor?

150,000/300,000=50%

At 2 operators for

100,000, it takes 3

operators for 150,000

At 1 machine for 100,000, ittakes 1.5 machines for 150,000

©The McGraw -Hil l Companies, Inc., 2004

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Year: 1 2 3 4

Small (000s) 150 170 200 240

Family (000s) 115 140 170 200

Small  Mach. Cap. 300,000 Labor 6Family-size Mach. Cap. 240,000 Labor 6

Small Percent capacity used 50.00%

Machine requirement 1.50

Labor requirement 3.00Family-size

Percent capacity used 47.92%

Machine requirement 0.96Labor requirement 2.88

Question: What are the values for columns 2, 3 and 4 in the table below?Question: What are the values for columns 2, 3 and 4 in the table below?

56.67%

1.70

3.40

58.33%

1.173.50

66.67%

2.00

4.00

70.83%

1.424.25

80.00%

2.40

4.80

83.33%

1.675.00

©The McGraw -Hil l Companies, Inc., 2004

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Example of a Decision Tree Problem

(Continued): The Payoff Table

0.1 0.5 0.4

Low Medium High

A 10 50 90

B -120 25 200

C 20 40 60

The management also estimates the profitswhen choosing from the three alternatives (A,

B, and C) under the differing probable levels ofdemand. These profits, in thousands of dollarsare presented in the table below:

The management also estimates the profitswhen choosing from the three alternatives (A,

B, and C) under the differing probable levels ofdemand. These profits, in thousands of dollarsare presented in the table below:

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Example of a Decision Tree Problem

(Continued): Step 1. We start by drawingthe three decisions

A

B

C

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E l f D i i T P bl

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©The McGraw -Hill Com panies, Inc., 2004

Example of Decision Tree Problem

(Continued): Step 2. Add our possiblestates of nature, probabilities, and payoffs

AB

C

High demand (0.4)

Medium demand (0.5)

Low demand (0.1)

$90k 

$50k 

$10k 

High demand (0.4)Medium demand (0.5)

Low demand (0.1)

$200k $25k 

-$120k 

High demand (0.4)

Medium demand (0.5)

Low demand (0.1)

$60k 

$40k 

$20k 

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©The McGraw -Hill Com panies, Inc., 2004

Example of Decision Tree Problem

(Continued): Step 3. Determine theexpected value of each decision

High demand (0.4)High demand (0.4)

Medium demand (0.5)Medium demand (0.5)

Low demand (0.1)Low demand (0.1)

AA

$90k $90k 

$50k $50k 

$10k $10k 

EVA=0.4(90)+0.5(50)+0.1(10)=$62k EVA=0.4(90)+0.5(50)+0.1(10)=$62k 

$62k $62k 

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©The McGraw -Hill Com panies, Inc., 2004

Example of Decision Tree Problem

(Continued): Step 4. Make decisionHigh demand (0.4)

Medium demand (0.5)

Low demand (0.1)

High demand (0.4)

Medium demand (0.5)Low demand (0.1)

A

B

CHigh demand (0.4)

Medium demand (0.5)

Low demand (0.1)

$90k 

$50k 

$10k 

$200k 

$25k -$120k 

$60k 

$40k 

$20k 

$62k 

$80.5k 

$46k 

Alternative B generates the greatest expected profit, soour choice is B or to construct a new facilityAlternative B generates the greatest expected profit, soour choice is B or to construct a new facility

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Planning Service Capacity vs.

Manufacturing Capacity

• Time: Goods can not be stored for later use and

capacity must be available to provide a service

when it is needed

• Location: Service goods must be at the

customer demand point and capacity must be

located near the customer

• Volatility of Demand: Much greater than in

manufacturing

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Capacity Utilization &

Service Quality

• Best operating point is near 70% of capacity

• From 70% to 100% of service capacity, what

do you think happens to service quality?