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Administrative Services Outsourcing ( ASO ) Capabilities SIMPLIFYING THE ABILITY TO EXPAND GLOBALLY

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Page 1: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

Administrat ive Services Outsourcing (ASO) Capabi l i t iesS I M P L I F Y I N G T H E A B I L I T Y T O E X PA N D G L O B A L LY

Page 2: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

A B O U T E L E M E N T S

We specialize in one thing:

Simplicity.We provide outsourced Payroll and HR administration solutions to businesses and organizations already established across multiple states and countries, that removes the stresses of complex payroll administration. Elements does this through a suite of workforce solutions that allow them to help companies Expand, Onboard, Manage and Pay employees worldwide on time, accurately and in full compliance of any local laws via the business’s own entities. We understand the importance of having a reliable, consistent and best value partner who has extensive experience in providing world-class administration for international businesses and their employees.

Page 3: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

An ASO allows a business to expand with a partner who can support their business goals by

catering for their payroll and administration needs – both

locally and globally.

All employees must be onboarded quickly – whether

they are an expatriate, 3rd country national or

local national

Organizations lack a readily available, single source solution for international human capital

management

Organizations lack the expertise or resources to run

payroll and manage global compliance

C H A L L E N G E S O F C O M P L E X G L O B A L PAY R O L L

With a wide range of local and international tax and labor laws, it can be difficult for any business to ensure that their employees are paid correctly, on-time and that their taxes are accurate and in full compliance. The infrastructure needed to support the payroll process can alone be challenging to create, monitor and report on. It requires highly trained and experienced HR resources and payroll platforms to do so. Your business and employees are counting on you to get it right. This is simplified through our ASO service model.

Page 4: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

O U R S O L U T I O N

E X PA N D . Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every state or country that your business is in. Elements provides full payroll and administration solutions for any business, creating seamless and compliant support for your business and employees.

Partnering with Elements Global Services allows a company to consolidate their local and global administration into a single source solution. This ensures that your talent acquisition and international assignments are created and maintained in full compliance with local laws.

O N B O A R D . Elements simplifies the onboarding of the workforce, such as nationals or local citizens by partnering with our clients to streamline the process. This ensures that each employee’s payroll, including expenses and taxes, are timely and correct and that all new hires are set-up swiftly.

M A N A G E . It's essential to have the right support to ensure your company is compliant everywhere they operate. Elements understands the compliance landscape for all local states and international territories and by removing the burden of extra HR and payroll duties, the business is free to focus on their strategy and execution.

PAY. Global Payroll encompasses multiple elements, including a business case for global payroll outsourcing, regulatory compliance, governance, service delivery, HR & payroll analytics and technology integration. Elements streamlines global payroll in 135+ countries.

Page 5: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

T H E E L E M E N T S P L AT F O R M – T H E T U R N - K E Y S O L U T I O N

R E P O R T I N G Cutting edge technology for storing and managing employee data for your global work force

PA S T P E R F O R M A N C E Expertise and experience globally as well as local regions and countries

C O M P L I A N C E Local tax and Labor laws and more

U N I T Y Payroll processing in every state or country through one system

E M P L O Y E E F O C U S Global benefits Administration 24/7 Support

S I M P L I C I T Y One partner for your global needs

G L O B A L H R I S To provide online documentation and employee self-service

Page 6: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

G L O B A L R E G I O N A L S U P P O RT O F F I C E S

Successful companies working across states or regions operate best when working with strategic partners who guarantee that they remain ahead of the curve. By outsourcing payroll and administration requirements, companies can focus on their employees and business while the ASO focuses on the tasks at hand. We provide 24/7 support to our partners and an online platform to deliver world-class service and benefits to all employees regardless of location.

BARCELONA

LONDON

JOHANNESBURG

HONG KONG

SHANGHAI

MANILA

NEW DELHI

DUBAI

SAO PAULO

WASHINGTON DC

Page 7: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

E N A B L I N G C O M PA N I E S T O S U P P O RT G L O B A L E M P L O Y E E S

Local and global payroll and tax compliance

Instant go-to- market capability

Regulatory expertise in country of performance by internal human resources experts

An expert in global regulations

Ability to meet tight transition deadlines

Ensure all compliance and reporting measures are met

Mobility: transferring workforce between countries

Enhanced technical solution and quality control plan for workforce management

Page 8: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

Kazakhstan Kenya Kyrgyzstan Kuwait

Laos Latvia Lebanon Liberia Lithuania Luxembourg

Madagascar Malawi Malaysia Mali Malta Mexico Mongolia Montenegro Morocco Mozambique Myanmar/Burma

Namibia Nepal Netherlands

Afghanistan Albania Algeria Anguilla Antigua & Barbuda Argentina Armenia Australia Austria

Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bolivia Botswana Brazil Bulgaria

Cambodia Cameroon Canada

A

B

C

Cayman Islands Chad Chile China Colombia Congo Costa Rica Croatia Cyprus Czech Republic

Democratic Republic of the Congo Denmark Dominican Republic

Ecuador Equatorial Guinea Egypt El Salvador Estonia Ethiopia Finland

France French Guiana

D

E

F

Uruguay Uzbekistan

Venezuela Vietnam Virgin Islands (UK)Virgin Islands (US)

Zambia Zimbabwe

V

Z

Singapore Slovenia South Africa South Korea South Sudan Spain Sri Lanka Sudan Swaziland Sweden Switzerland

Taiwan Tajikistan Tanzania Thailand Trinidad & Tobago Tunisia Turkey

Uganda Ukraine United Arab Emirates United Kingdom United States of America (USA)

T

U

New Zealand Nicaragua Niger Nigeria Norway North Macedonia

Oman

Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico

Qatar

Romania Russian Federation Rwanda

Saudi Arabia Senegal Serbia Sierra Leone

O

Q

S

R

P

K

L

M

N

Georgia Germany Ghana Greece Guatemala Guinea Guinea Bissau Guyana

Haiti Honduras Hong Kong Hungary

Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast

Jamaica Japan Jordan

G

H

J

I

C O U N T R I E S W E O P E R AT E I N

Page 9: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

R O L E S A N D R E S P O N S I B I L I T I E S

R E TA I N S F U L L R E S P O N S I B I L I T Y A N D R I S K O F A C T I V I T I E S S U C H A S :

Y O U R O R G A N I Z AT I O N

• Payroll & Tax Compliance

• Salaries, Payslip, End of Year Tax Documents, Direct Deposit, Withholding Tax and Pension Management

• Benefit Administration

• Local Country Benefit Compliance

• Vacation/PTO Management within HRIS

A S S U M E S R O L E O F H R PA R T N E R F O R PAY R O L L , B E N E F I T S A N D O T H E R O P T I O N S

• Hiring & Termination

• Pay-run Approval

• Performance Reviews

• Determining Compensation

• Selecting Benefit Offerings

• Day-to-Day Direction & Strategic Direction of Company

• Day-to-Day Activities

• Vacation/PTO Approval

Page 10: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

Y O U R D E D I C AT E D C L I E N T S E RV I C E T E A M

H R & C O M P L I A N C E M A N A G E R

Behind the scenes, our regional HR & Compli-ance Manager ensures all related processes, services and deliverables reach you and your employees globally.

I M P L E M E N TAT I O N C O O R D I N AT O R

Supports your transition to partnering with Elements as your outsourced administration, setting you up as a new client and onboarding all employees.

C L I E N T S U C C E S S M A N A G E R

This is your main point of contact for everything after implementation, supporting global expansion, tactical and strategic business needs and working with internal Elements teams on your behalf.

RE

GIO

NA

L L E G A L & C O M P L I A N C E M A N A G E R

Paying your employees is the most important part of this process and is ensured by our dedicated specialists globally.

E M P L O Y E E R E L AT I O N S H I P C O O R D I N AT O R

The daily point of contact for all employee queries regarding local rules and regulations, payslips and benefits.

Page 11: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

C L I E N T S AT I S FA C T I O N & C L I E N T S E RV I C E D E L I V E RY

AccuracyAt Elements we always aim to provide the highest degree of accuracy for our clients. Our targets must never fall below 98% for accuracy on client payrolls and all onboarding deliverables.

RetentionWe hope our passion and dedication for our client’s ambitions leads to us retaining more than 95% of our relationships going forward. This is why we see ourselves as partners in our clients expansion and not just a provider.

Customer SatisfactionWe strive to receive the highest possible Net Promoter Score yearly. Only this way can we hope to cultivate a true partnership with our clients. Everything we do is to ensure companies are satisfied with their decision to expand globally with Elements.

Page 12: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

W H Y PA RT N E R W I T H U S

98,9%

PAY R O L L P R O C E S S I N G

A C C U R A C Y

86%

C L I E N T O R G A N I Z AT I O N

G R O W T H

97%

C L I E N T R E T E N T I O N A N D

S AT I S FA C T I O N

Page 13: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

G L O B A L E X P E N S E PAY E A S I LY A N D E F F I C I E N T LY A U T O M AT E Y O U R E X P E N S E R E P O R T I N G P R O C E S S

Multi-device Access

Data Integration

Receipt Imaging System

Analyze Spending Data

Credit Card Integration

Employee Reimbursement (ACH)

Multi Currency System

Security & Compliance

C R E AT E A N D S U B M I T Creating and submitting expense reports with ExpensePoint is quick and easy. ExpensePoint's easy to use interface allows employees to create expense reports and add expenses in no time. You can also import your company's credit card transactions directly into ExpensePoint making the whole process almost effortless. You can also fax, email or upload scanned receipt images to the report.

R E V I E W A N D A P P R O V E Approvers are automatically notified when reports have been submitted for approval. Once logged in the approver can see the whole report and all accompanying imaged receipts as well as any out of policy expenses. Approvers can approve the entire report in a single click and can decline any line item.

M A N A G I N G R E C E I P T S You can create your whole expense report using the ExpensePoint mobile app. Receipt Wallet™ conveniently stores all images of receipts that have been captured and for added convenience users can email receipts directly to their wallet. Receipts can then easily be attached to any expense.

Page 14: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

G L O B A L B A C K G R O U N D C H E C K S O N E A D A P TA B L E S O L U T I O N — O N T H E W E B O R O N Y O U R M O B I L E D E V I C E

Elements partners with ESR as a strategic choice to provide streamlined programs for global employee pre-employment screening.

Global onboarding is simpler as we consistently deliver on our pledge to provide our clients with information that is fast, accurate, compliant, affordable and fully integrated with our HRIS solution.

A C C U R AT E

We empower our clients with accurate, quality information to help them make informed decisions.

G L O B A L

We reach 135+ countries and have expertise to help our clients navigate the international screening landscape.

FA S T & A F F O R D A B L E

Our quick turnaround and competitive pricing allows you to onboard employees globally without breaking your budget or timelines.

I N T E G R AT E D

Fully integrated with our HRIS, Onboarding and Payroll solution

On-Demand Access to Fast, Accurate and Compliant Information for Background Check Solutions. Elements offers custom solutions to serve all major markets for companies looking to hire talent abroad.

Page 15: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

F O R C U S T O M E R S

Delivering accessible, quality healthcare products and services to meet a wide range of health and care needs.

F O R S O C I E T Y

Partnering to improve healthcare systems; engaging millions of people with wellness tools and information and working to make a positive impact on the environment.

F O R O U R P E O P L E

Supporting our people to be healthier and making a positive impact on our communities.

R E I N V E S T M E N T

With no shareholders, we have a long-term perspective and reinvest our profits to fulfil l our purpose: longer, healthier, happier lives.

U N I Q U E LY I N T E G R AT E D H E A LT H C A R E M O D E L

H&W services and tools

Consumer advocacy

Partnerships with NGOs

EngageHealth insurance

International health insurance

Other funding products

FundClinics

Hospitals and home care

Aged care

Provide

Page 16: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

W E H AV E G R E AT T E S T I M O N I A L S

I N T E R N AT I O N A L T R A D E A N D D E V E L O P M E N T

Elements served as a key resource for this client's internal teams. Elements’ experts were available at any time to share key information and insights on a plethora of global employment topics, such as reimbursements, allowing their employees to focus on contract management and other day-to-day responsibilities.

D ATA M A N A G E M E N T / F O O D A N D B E V E R A G E I N D U S T RY

Elements’ full-service solution played a critical role in this client's expansion into new markets. Their internal team regularly consulted Elements’ experts on local tax laws and regulations in different countries, providing significant support of the company’s global hiring needs both in the Netherlands and abroad.

C O M P U T E R S O F T W A R E

According to this client, without Elements’ knowledge of international compliance, the team would have had to completely restart the global recruitment process for this position. Elements continues to be a bourgeoning resource for them as they discuss additional expansion plans.

C O M P U T E R S O F T W A R E / M O B I L E R E S O U R C E M A N A G E M E N T

Elements played a critical role with legal compliance and contract development using a team of lawyers with expertise in each market they were exploring, Elements was able to craft contracts that met local compliance standards and kept them informed.

I T & S O F T W A R E

From the outset, speed, implementation and efficiency were of paramount importance to this client’s team, and Elements was able to deliver. Acting on their behalf, Elements enacted an accounting and payroll platform that allowed for a seamless and trouble-free hiring in far less time than would have been possible through other measures.

A R T I F I C I A L I N T E L L I G E N C E

This client was interested in hiring talented engineers in South Korea and Elements was a key partner in that endeavor. For example, it's challenging to hire anyone in Korea without a local entity. Elements provided a local entity through its Employer of Record service, which enabled the client to hire talent that they might not be able to hire otherwise.

Page 17: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

T H E W O R L D ’ S M O S T C O M P R E H E N S I V E H R B U S I N E S S I N F O R M A T I O N S E R V I C E

Helping organizations Simplify Global Expansion by unlocking the complexities of local compliance.

RESEARCHCLICK UNLOCK GO

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• Accurate and up-to-date compliance information for 150+ countries

• Ready to use employment and HR templates, saving you time and money

• All information is researched and validated by our global team of HR and legal professionals

Page 18: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

A M O D E R N , S I N G L E S O U R C E S O L U T I O N F O R G L O B A L H U M A N C A P I T A L M A N A G E M E N T

TranscendHR will disrupt the market by providing the most structured and scalable HRIS.

Through an implementation that adopts all business and technical requirements, TranscendHR will enable an organization's global growth using cutting edge technology and HR trends.

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Page 19: Administrative Services Outsourcing (ASO ) Capabilities · EXPAND. Operating locally requires more than a simple investment, it includes complex payroll and tax solutions for every

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