®

Electronic Subpoena Management System Used with AgencyWeb® Administrator Workforce Management System

www.orioncom.com | +1.214.361.1203

CourtNotify

INSERT AGENCY LOGO OR NAME HERE

Basic User Training

Riverside County Sheriff’s Department

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CONFIDENTIAL

AgencyWeb® and the stylized AgencyWeb logo are registered trademarks of Orion Communications. All rights reserved. © Orion Communications, Inc. 2010. All other product names are trademarks or registered trademarks of their respective owners.

Reproduction of the material in this presentation is prohibited without the express written consent of Orion Communications, Inc.

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AgencyWeb® CourtNotify Basic User Permissions

Basic User Accesses their profile only

Receives and acknowledges court events

Views court event details and only their witness information

Response to event notes, if appropriate

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Basic User Home Screen

User’s Subpoena Calendar

User’s Subpoena Counts

User’s Pending Call to Action Notifications

All User’s Notifications to Date

User’s Leave Requests

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Home Screen – Subpoena Summary

Includes Number of Notifications from Each Court Issued to User Issued

• Number successfully issued to user Short Notice

• Number issued within short time period from court date Escalated

• Number issued that have been acknowledged as received, so they have escalated to user’s supervisor

Acknowledged • Number acknowledged by user as having been received

Ack w/Exception • Number acknowledged by authorized person from user’s agency as being

received, but due to unique situation there is an exception with the acknowledgement stating why user cannot attend event

Total • Number of all notifications

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Home Screen - Full Notification Schedule

Once Expanded by User, Displays All Notifications to Date If user is a Supervisor, includes subordinate notifications

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Agency Tab

CourtNotify User Record Employee information

automatically populated automatically from AgencyWeb® Administrator

Basic Users View Only their profile

Change your own password

Links • Shift rotations

• Chain of command

• Edit history

• Login history

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Receiving Court Notifications - Home Screen

Users Receive Court Notifications on Their Home Screen “Pending Acknowledgment” section Yellow highlighted dates on calendar are pending and green date acknowledged

Pending Receipt Acknowledgment

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Receiving Court Notifications – Email to Appear

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Subpoena Email Example - Disregard

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Acknowledging Notification Receipt

Notification Receipt Can Be Acknowledged Individually Select the “Acknowledge” Link for a specific event to acknowledge

an individual subpoena notification

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Acknowledging Notifications

User Acknowledged That Notification About Court Event Received Also displays if any conflicts scheduled at that time

User’s acknowledgement time / date stamped and logged

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Acknowledging Notification Receipt

Notification Receipt Can Also Be Acknowledged in Bulk Select “Acknowledge All” link to acknowledge a group of court notifications

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Acknowledging Notification Receipt

User Acknowledged That All Notifications About Multiple Court Events Received

Confirmation List Displays All Acknowledged Notification

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Escalations for Non-Acknowledgments

Non-Acknowledged Court Dates Within an Agency-Defined Number of Days from Event Date Display as “Escalated”

Short Notice Events Also Display as Escalated Less than 24 hours from court event

Escalates to Employee’s Supervisor Continues up chain-of-command until acknowledged

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User’s Court Calendar

Court Events Can Also Be Viewed by Users from Their Calendar

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User’s Court Calendar

Calendar Dates Display Court Events = event

acknowledged by user

= event pending acknowledgment by user

= past event

Includes shift schedule and approved leaves

Select Icon Next to Specific Case to View Details

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Court Case View Screen

Defendant

Co-Defendant

Details About Selected Event

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Court Case View Screen – Expanded Details

Defendant Details

Charge Details

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Court Case View – Witness Tab

Basic Users Can Only View Their Own Name as a Witness Multiple appearances for witness flagged

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Court Case View – Witness Tab Expanded

Expanded View Includes User’s calendar

Actual subpoena

Notification history log

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Case View – Witness Tab Expanded

Users Can Receive and Respond to Notes About Event Double-click pin icon

Enter comment in “New Note” field

Select “Add Note button

Notes Time and Date Stamped in Log

Can Be Viewed By All Users Viewing Event Numerical note count

increases with each note

®

Electronic Subpoena Management System Used with AgencyWeb® Administrator Workforce Management System

www.orioncom.com | +1.214.361.1203

CourtNotify

INSERT AGENCY LOGO OR NAME HERE

Thank You for Your Participation.

Riverside County Sheriff’s Department