Administrator's GuideSAP Dock Appointment Scheduling

Target Audience

n System Administratorsn Technical Consultants

PUBLICDocument version: 1.0 ‒ 03/15/2013

SAP AGDietmar-Hopp-Allee 16

69190 WalldorfGermany

T +49/18 05/34 34 34F +49/18 05/34 34 20

www.sap.com

© Copyright 2013 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permissionof SAP AG. The information contained herein may be changed without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of othersoftware vendors.

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Typographic Conventions

Example Description

<Example> Angle brackets indicate that you replace these words or characters with appropriateentries to make entries in the system, for example, “Enter your <User Name>”.

ExampleExample

Arrows separating the parts of a navigation path, for example, menu options

Example Emphasized words or expressions

Example Words or characters that you enter in the system exactly as they appear in thedocumentation

http://www.sap.com Textual cross-references to an internet address

/example Quicklinks added to the internet address of a homepage to enable quick access tospecific content on the Web

123456 Hyperlink to an SAP Note, for example, SAP Note 123456

Example n Words or characters quoted from the screen. These include field labels, screen titles,pushbutton labels, menu names, and menu options.

n Cross-references to other documentation or published works

Example n Output on the screen following a user action, for example, messagesn Source code or syntax quoted directly from a programn File and directory names and their paths, names of variables and parameters, and

names of installation, upgrade, and database tools

EXAMPLE Technical names of system objects. These include report names, program names,transaction codes, database table names, and key concepts of a programming languagewhen they are surrounded by body text, for example, SELECT and INCLUDE

EXAMPLE Keys on the keyboard

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Document History

Caution

Before you start the implementation, make sure you have the latest version of this document. Youcan find the latest version at the following location: http://service.sap.com/instguides.

The following table provides an overview of the most important document changes.

Version Date Description

1.0 7/31/2012 Document created.

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Table of Contents

Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2 SAP Dock Appointment Scheduling . . . . . . . . . . . . . . 112.1 Software Units of SAP Dock Appointment Scheduling . . . . . . . . . 11

Chapter 3 Technical System Landscape . . . . . . . . . . . . . . . . . 13

Chapter 4 Installation of SAP Dock Appointment Scheduling . . . . . . . . 15

Chapter 5 Operation Information . . . . . . . . . . . . . . . . . . . 175.1 Periodic Tasks . . . . . . . . . . . . . . . . . . . . . . . . 175.1.1 Scheduled Periodic Tasks . . . . . . . . . . . . . . . . . . . 175.1.2 Unscheduled Periodic Tasks . . . . . . . . . . . . . . . . . . 175.1.3 ProblemMessage Handover . . . . . . . . . . . . . . . . . . 185.1.4 Internal Messages . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 6 Security Information . . . . . . . . . . . . . . . . . . . . 19

Chapter 7 Solution-Wide Topics . . . . . . . . . . . . . . . . . . . . 21

Chapter A Reference . . . . . . . . . . . . . . . . . . . . . . . . . 23A.1 The Main SAP Documentation Types . . . . . . . . . . . . . . . 23

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1 Getting Started

1 Getting Started

About this Document

Caution

This guide refers to standalone SAP Dock Appointment only. For information about SAPDock Appointment Scheduling integrated with SAP Extended Warehouse Management,see the guides for Extended Warehouse Management on SAP Service Marketplace athttp://service.sap.com/instguides SAP Business Suite Applications SAP SCM SAP EWM .

This document is a single source of information for the implementation of SAP Dock AppointmentScheduling. It contains implementation information as well as security and operation information,and is divided into the following main sections:

n Introduction with references to related documents and relevant SAP Notes

n System Landscapen Installation Information

n Operation Informationn Security Information

Note

You can find the most current version of this document on SAP Service Marketplace athttp://service.sap.com/instguides.We strongly recommend that you use the document available there. The guide will be updatedaccording to updates of the software.

Related Information

For more information about implementation topics not covered in this guide, see the followingcontent on SAP Service Marketplace:

Content Location on SAP Service Marketplace

Latest versions of installation and upgrade guides http://service.sap.com/instguides

General information about Dock AppointmentScheduling

http://service.sap.com/scm

Released platforms and technology-related topicssuch as maintenance strategies and language support

http://service.sap.com/platforms

To access the Platform Availability Matrix directly,enter http://service.sap.com/pam

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1 Getting Started

Content Location on SAP Service Marketplace

Network Security http://service.sap.com/securityguide

High Availability http://www.sdn.sap.com/irj/sdn/ha

Performance http://service.sap.com/performance

Information about Support Package Stacks, latestsoftware versions and patch level requirements

http://service.sap.com/sp-stacks

Information about Unicode technology http://www.sdn.sap.com/irj/sdn/i18n

Further Useful Links

The following table lists further useful links on SAP Service Marketplace:

Content Location on SAP Service Marketplace

Information about creating error messages http://service.sap.com/messages

SAP Notes search http://service.sap.com/notes

SAP Software Distribution Center (software downloadand ordering of software)

http://service.sap.com/swdc

SAPOnline Knowledge Products (OKPs) ‒ role-specificlearning maps

http://service.sap.com/rkt

Related Guides

You can find more information about the relevant applications in the following documents:

Title Location

Master Guide for SAP EWM 9.0 http://service.sap.com/instguides SAPBusiness Suite Applications SAP SCM SAP EWMUsing SAP EWM 9.0

Application Operations Guide for SAP EWM 9.0 http://service.sap.com/instguides SAPBusiness Suite Applications SAP SCM SAP EWMUsing SAP EWM 9.0

Security Guide for SAP EWM 9.0 http://service.sap.com/securityguides

SAP Business Suite Applications SAP SCM SAPExtended Warehouse Management SAP Extended WarehouseManagement 9.0 Security Guide

Important SAP Notes

You must read the following SAP Notes before you start the installation. These SAP Notes contain themost recent information on the installation, as well as corrections to the installation documentation.Make sure that you have the up-to-date version of each SAP Note, which you can find on SAP ServiceMarketplace at http://service.sap.com/notes.

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1 Getting Started

SAP Note Number Title Description

1606493 SAP EWM Deployment Options ‒Best Practices

Several deployment options existfor SAP EWM: it can be deployed asAdd-On to SAP Netweaver, to SAPERP or to SAP SCM.

1705802 Implementation recommenda-tions for SAP EWM 9.0

For implementing SAP EWM 9.0

1529649 Factory Calendar expires 2010 Factory calendars are deliveredfrom SAP with a validity until 2010in the standard. Before expirationno error message is displayed. Thiscould lead to follow-up errors atthe turn of the year, in differentapplications, using the calendar.

1691105 Installing or upgrading SCMEWM900

You want to perform an add-oninstallation or upgrade to SAPEWM 9.0

900000 NetWeaver Business Client ‒ FAQ None

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2 SAP Dock Appointment Scheduling

2 SAP Dock Appointment Scheduling

With SAP Dock Appointment Scheduling, you can plan and proceed with appointments for trucks orother transportation units to arrive at the warehouse for loading or unloading. It also allows carrierschosen by the warehouse to plan their own appointments directly in the warehouse’s system. In thisway it provides work leveling and helps to prevent bottlenecks at the warehouse where trucks arrivebut there are no available doors or staff and they must wait. It also helps the carriers to plan theirtransport more efficiently as they can reduce the amount of time trucks have to wait at warehouseswith this application.You must install the desktop version of NetWeaver Business Client (NWBC) 3.5 or higher to beable to use SAP Dock Appointment Scheduling.You must install Microsoft® Silverlight® 4 or higher to be able to use the Web Dynpro applicationswith graphical views in SAP Dock Appointment Scheduling.

2.1 Software Units of SAP Dock Appointment Scheduling

SAP Dock Appointment Scheduling is part of the SAP EWM 9.0 installation, but can be used withoutreference to any EWM functions.The software units required for the SAP Dock Appointment Scheduling are as follows:

Type of Component Component Required or Optional

Software Component SAP EWM 9.0 Required

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3 Technical System Landscape

3 Technical System Landscape

The following diagram provides an overview of the system landscape for SAP Dock AppointmentScheduling.

Figure 1:

Caution

We strongly recommend that you use the minimal system resources for test and demo purposesonly. For performance, scalability, high availability, and security reasons, do not use the minimalsystem resources as your production landscape.

The following software components are either mandatory or optional, as indicated below, for thetechnical implementation of SAP Dock Appointment Scheduling.

Component Mandatory Optional

SAP Extended WarehouseManagement 9.0

x No

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4 Installation of SAP Dock Appointment Scheduling

4 Installation of SAP Dock AppointmentScheduling

Installation Sequence

The following table provides the implementation sequence:

SAP EWM 9.0 for SAP Dock Appointment Scheduling

1 Installation of SAP EWM 9.0 For detailed information, see the MasterGuide for SAP EWM 9.0

After the EWM installation, you need to activate the following business functions:

n EWM, Essential Foundation Functions (SCM_EWM_FND)

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5 Operation Information

5 Operation Information

This chapter provides you with the most important information regarding the operation of SAP DockAppointment Scheduling.For more information about the underlying technology in the Application Operations Guide for SAPEWM 9.0, see SAP Service Marketplace at http://service.sap.com/instguides SAP Business SuiteApplications SAP SCM Using SAP EWM 9.0 Application Operations Guide for SAP EWM 9.0 .

5.1 Periodic Tasks

You must schedule jobs specific to SAP Dock Appointment Scheduling in your SAP system.All jobs, unless otherwise specified, must be run at times of minimal system activity, so as not to affectperformance or otherwise disrupt your daily operations. All jobs are can be restarted. There areno dependencies between the jobs.

5.1.1 Scheduled Periodic Tasks

This section describes all tasks that can be automated and that must be run periodically to keep theapplication running smoothly. Such tasks may be required on component level and are, therefore,relevant in each scenario that uses the component. Other tasks may be relevant for certain businessscenarios only. It is important that you monitor the successful execution of these tasks on a regularbasis.

Program Name/Task Detailed Description

Report /SCWM/R_DAS_DELETE Deletes old Dock Appointment Scheduling time slotsand appointments

5.1.2 Unscheduled Periodic Tasks

This section describes all tasks that must be started manually and that must be run periodically tokeep the application running smoothly. Such tasks may be required on component level and are,therefore, relevant in each scenario that uses the component. Other tasks may be relevant for certain

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5 Operation Information5.1 Periodic Tasks

business scenarios only. It is important that you monitor the successful execution of these tasks ona regular basis.

Program Name/Task Detailed Description

Web Dynpro Application /SCWM/DSSLOT_GEN Creates time slots in graphical view

5.1.3 Problem Message Handover

If you encounter problems with the Dock Appointment Scheduling, you can create a customermessage on the SAP Service Marketplace at http://service.sap.com/message using componentSCM-EWM-DAS.

5.1.4 Internal Messages

The following table contains a list of the internal messages used by DAS and their correspondingqueue entries. For more information about queue monitoring, see the Application OperationsGuide for SAP EWM 9.0 on SAP Service Marketplace at http://service.sap.com/instguides

SAP Business Suite Applications SAP SCM SAP EWM Using SAP EWM 9.0 Application OperationsGuide for SAP EWM 9.0 .

EWM Component Queue Name Semantics Monitoring Transaction

SLP WMSA<LOGSYS><DOCNO> Create/update TU fromDAS by DAS docno

SMQ2

SLP WMAA<LOGSYS><DOCNO> Update DAS from TU byDAS docno

SMQ2

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6 Security Information

6 Security Information

With the increasing use of distributed systems and the Internet for managing business data, thedemands on security are also on the rise. When using a distributed system, you need to be surethat your data and processes support your business needs without allowing unauthorized access tocritical information. User errors, negligence, or attempted manipulation of your system should notresult in loss of information or processing time. These demands on security apply likewise to DockAppointment Scheduling.As security is so important, we strongly recommend that you read the SAP Ex-tended Warehouse Management Security Guide, on SAP Service Marketplace athttp://service.sap.com/securityguides SAP Business Suite Applications SAP SCM SAP

Extended Warehouse Management SAP Extended Warehouse Management 9.0 Security Guide .

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7 Solution-Wide Topics

7 Solution-Wide Topics

The following table shows references to the main technologies used for SAP Dock AppointmentScheduling:

Title Where to Find

Developer’s Guides http://help.sap.com/netweaver SAP NetWeaverPlatform SAP NetWeaver 7.3 including enhancement package1 Application Help English Development Information

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A Reference

A Reference

A.1 The Main SAP Documentation Types

The following is an overview of themost important documentation types that you need in thevarious phases in the life cycle of SAP software.

Cross-Phase Documentation

SAPterm is SAP’s terminology database. It contains SAP-specific vocabulary in over 30 languages, aswell as many glossary entries in English and German.

n Target group:l Relevant for all target groups

n Current version:l On SAP Help Portal at http://help.sap.com Glossary

l In the SAP system in transaction STERM

SAP Library is a collection of documentation for SAP software covering functions and processes.

n Target group:l Consultants

l System administratorsl Project teams for implementations or upgrades

n Current version:l On SAP Help Portal at http://help.sap.com (also available as documentation DVD)

The security guide describes the settings for a medium security level and offers suggestions forraising security levels. A collective security guide is available for SAP NetWeaver. This documentcontains general guidelines and suggestions. SAP applications have a security guide of their own.

n Target group:l System administratorsl Technology consultantsl Solution consultants

n Current version:l On SAP Service Marketplace at http://service.sap.com/securityguide

Implementation

Themaster guide is the starting point for implementing an SAP solution. It lists the requiredinstallable units for each business or IT scenario. It provides scenario-specific descriptions of

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A ReferenceA.1 The Main SAP Documentation Types

preparation, execution, and follow-up of an implementation. It also provides references to otherdocuments, such as installation guides, the technical infrastructure guide and SAP Notes.

n Target group:l Technology consultantsl Project teams for implementations

n Current version:l On SAP Service Marketplace at http://service.sap.com/instguides

The installation guide describes the technical implementation of an installable unit, takinginto account the combinations of operating systems and databases. It does not describe anybusiness-related configuration.

n Target group:l Technology consultantsl Project teams for implementations

n Current version:l On SAP Service Marketplace at http://service.sap.com/instguides

Configuration Documentation in SAP Solution Manager ‒ SAP Solution Manager is a life-cycleplatform. One of its main functions is the configuration of business scenarios, business processes,and implementable steps. It contains Customizing activities, transactions, and so on, as well asdocumentation.

n Target group:l Technology consultantsl Solution consultants

l Project teams for implementationsn Current version:l In SAP Solution Manager

The Implementation Guide (IMG) is a tool for configuring (Customizing) a single SAP system.The Customizing activities and their documentation are structured from a functional perspective.(In order to configure a whole system landscape from a process-oriented perspective, SAP SolutionManager, which refers to the relevant Customizing activities in the individual SAP systems, is used.)

n Target group:l Solution consultants

l Project teams for implementations or upgradesn Current version:l In the SAP menu of the SAP system under Tools Customizing IMG

Production Operation

The technical operations manual is the starting point for operating a system that runs on SAPNetWeaver, and precedes the application operations guides of SAP Business Suite. The manual refers

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A ReferenceA.1 The Main SAP Documentation Types

users to the tools and documentation that are needed to carry out various tasks, such as monitoring,backup/restore, master data maintenance, transports, and tests.

n Target group:l System administrators

n Current version:l On SAP Service Marketplace at http://service.sap.com/instguides

The application operations guide is used for operating an SAP application once all tasks in thetechnical operations manual have been completed. It refers users to the tools and documentationthat are needed to carry out the various operations-related tasks.

n Target group:l System administratorsl Technology consultantsl Solution consultants

n Current version:l On SAP Service Marketplace at http://service.sap.com/instguides

Upgrade

The upgrade master guide is the starting point for upgrading the business scenarios and processes ofan SAP solution. It provides scenario-specific descriptions of preparation, execution, and follow-up ofan upgrade. It also refers to other documents, such as upgrade guides and SAP Notes.

n Target group:l Technology consultantsl Project teams for upgrades

n Current version:l On SAP Service Marketplace at http://service.sap.com/instguides

The upgrade guide describes the technical upgrade of an installable unit, taking into accountthe combinations of operating systems and databases. It does not describe any business-relatedconfiguration.

n Target group:l Technology consultantsl Project teams for upgrades

n Current version:l On SAP Service Marketplace at http://service.sap.com/instguides

Release notes are documents that contain short descriptions of new features in a particular releaseor changes to existing features since the previous release. Release notes about ABAP developmentsare the technical prerequisite for generating delta and upgrade Customizing in the ImplementationGuide (IMG).

n Target group:

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A ReferenceA.1 The Main SAP Documentation Types

l Consultants

l Project teams for upgradesn Current version:l On SAP Service Marketplace at http://service.sap.com/releasenotesl In the SAP menu of the SAP system under Help Release Notes (only ABAP developments)

Documentation in the SAP Service MarketplaceYou can find this document at the following address: http://service.sap.com/instguides

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SAP AGDietmar-Hopp-Allee 1669190 WalldorfGermanyT +49/18 05/34 34 34F +49/18 05/34 34 20www.sap.com

© Copyright 2013 SAP AG. All rights reserved.Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftliche Genehmigungdurch SAP AG nicht gestattet. In dieser Publikation enthaltene Informationen können ohne vorherige Ankündigung geändert werden.