Adnan Murad Ali

Objectives:

Seeking a challenging job in a well reputed company / firm where I can prove my

professional skills and experience.

Qualification:

Inter Mediate (Pakistan International School Riyadh). June 2006

Diploma in Board of Technical Education computer Academy Peshawar Studied & practiced on Cisco routers & Switches.

Working Experience:

JERAISY COMPUTER & COMMUNICATION SERVICES (JCCS)

Working for Ministry of Communication and Information Technology as a computer analyst SEPTEMBER 2014 till

Responsibilities:

Installations, Configurations of Windows Operating Systems (client/server).

User accounts such as resetting passwords, troubleshooting application problems on local PC.

Troubleshooting and Maintaining Computers

Adding or changing the group membership of the users depending on the user’s business requirements.

Adding and Troubleshooting network/local printers.

Remote controlling user’s PC to troubleshoot issues using Net meeting, Remote Desktop and PCAnywhere.

Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.

Join Domain and installation, Configuration EUT like printers, scanners , plotters etc.

Knowledge of, Java script Outlook configuration, Microsoft office, Visio installation

Configuring and troubleshooting Microsoft Outlook and Outlook express.

SAUDI INFORMATION TECHNOLOGY COMPANY LTD (S.I.T)

Working for Riyadh municipality as a junior Administrator MARCH 2010 till JUNE 2014

Responsibilities:

Installed, repaired, maintained, and upgraded desktop and notebook computers; performed maintenance on printers.

Managing Local Area Network

Troubleshoot and resolved computer problems; built and upgraded systems; installed software; and performed general troubleshooting and maintenance for business clients and the public .

Handle and troubleshoot operating system installations, software installations such as MS Office, PC Anywhere, Anti-virus software, Internet Information Server, Personal Web Server, and Lotus notes 5.08 Client Configuration. Setting up Remote Access Service for Lotus Notes Client users.

Active Directory users and groups management.

Troubleshooting Active Directory replication problems.

Updating servers with latest service packs and hot fixes.

Configured TCP/IP,DHCP,WINS,and DNS. ABDULLA FOUAD HOLDING COMPANY LTD (SAUDI ARABIA).

Working for Saudi Electricity Company. as a computer technician April 2009 till feb2010

Responsibilities:

Maintain all the records of Saudi Electricity Company Whole Riyadh region.

Responsible to hand over User support, Hardware support, Network support & Data support environment in Jizan Region (Including 14 remote sites).

Implementation and possible of converged LAN Networks.

Implementation and possible design of intricate cost effective LAN/WAN/WLAN networks using various innovative solutions and techniques catering to the exact needs of clients with appropriate consideration for future expansion.

Implementation and monitoring of dial-up Network and VPN connection.

Analyzing corporate network application and client-server environment.

Installation, Configuration and troubleshooting of Major Microsoft applications.

Installation, Configuration and troubleshooting of different Email clients.

Installation and Configuration of SAP application.

Installation, configuration and troubleshooting of different HP LaserJet Series, CANON, LEXMARK Network printers.

Installation and configuration of Barcode invoice printers to MAGNA and ULTIMA.

Worked in SAUDI TELECOM (S.T.C) as a Computer Technician.

From January 2008 till February 2009.

Responsibilities:

Installation of dual operating systems when required.

Troubles shooting of internet and networking in WAN.

Maintain university special software’s up to date and trouble shoot.

Mainly special ERP soft ware’s like E-REGISTER and MADAR ect.

Trouble shooting of all hardware and software problems in all the

Assigned systems.

Printer installation and trouble shooting.

Configuring E-mails in all the workstations under exchange server .

Backup data, E-mails from the damage systems.

Formatting all kind of LAPTOPS and installations.

Repair the LAPTOP key boards and check the laptops.

Computer Skills:

Windows xp,vista,win2003 server computer systems

Microsoft office package

Application Software Installation

Maintenance & troubleshooting of Desktop & Laptop computers

Troubleshoot LAN Environments

Remove trouble shoot regarding PC’s.

Installation of different software’s as per requirements of clients.

Personal Information:

Name : Adnan Murad Ali

Nationality : Pakistani Mobile : 00966-504445673

Email Address : m.adnan@live.com

Marital Status : Married

Religion : Islam

Iqama Status : Transferable Driving License : Available

Language Known : English, Arabic & Urdu