adobe creative cloud customer & reseller workflow

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© 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. VIP is managed via two websites: 1 adminconsole.adobe.com reseller.adobe.com End User Console IT Managers Team Administrator Accept VIP T&Cs Add Seats Assign Users Reassign users View deployed / purchased software Reseller Console Prime Reseller contact Sales reps Add and manage customers Add Seats for Customers View Renewals Obtain information on exactly what to order

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Adobe Creative Cloud Customer & Reseller Workflow

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  • 1. 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. VIP is managed via two websites: 1 adminconsole.adobe.com reseller.adobe.com End User Console IT Managers Team Administrator Accept VIP T&Cs Add Seats Assign Users Reassign users View deployed / purchased software Reseller Console Prime Reseller contact Sales reps Add and manage customers Add Seats for Customers View Renewals Obtain information on exactly what to order

2. 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. What does the customer receive when they get their invitation? 2 3. 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. How does the customer accept? 3 4. 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. How does the customer add seats? 4 Customer clicks the + button.. Customer screen 5. 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Customer assign users by entering their email address Administrator enters their email addresses Customer screen ABC Resellers 6. 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. What else does the customer need to do? 6 Customer clicks Request Seats Customer screen 7. 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. How does the customer let the reseller know they want seats? 7 Customer Authorizes Reseller to purchase seats ABC Resellers Customer screen 8. 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Reseller then receives a notification email from Adobe which contains the details your distributor needs to process your order 8 Critical information to provide your distributor Hi Brian Bright, PageDNA has added 1 seat to their Adobe Creative Cloud for teams account. Please be 9. 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Summary A purchasing method and offering that our customers have been asking us for A licensing model that is reseller centric Reseller driven and controlled A program that allows you to have a deeper relationship with your customer An offering that allows Resellers and Adobe to penetrate into new markets Significantly easier to quote ! Can be resold by certified partners and above please contact your distributor for the details on how to become Certified 9 10. 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.