adquant reach out: using facebook for causes
DESCRIPTION
NGO's and non-proft organizations were invited to join us for this workshop to learn how to use Facebook to better their causes. In this workshop we covered how to: -Manage your organization's brand on Facebook -Increase your available audience -Create meaningful content and social engagement on Facebook -Drive more fans and volunteers to your Facebook Page -Run fund raising campaigns on FacebookTRANSCRIPT
Reach Out: Promoting Causes with Facebook
3Adquant: Proprietary & Confidential Information
• Founded in 2007
• One of the first Facebook PMDs
• Best in class advertising technology
• 450%+ year-over-year revenue growth
ABOUT
Why Ads?
• What’s the benefit?
5Adquant: Proprietary & Confidential Information
3 Types of Messaging
• Owned– Pages, Posts, Apps, Events
• Earned–Word of Mouth, Shares, Comments, Likes
• Paid–Web Ads, Social Ads, News Feed Ads,
Sponsored Stories
6Adquant: Proprietary & Confidential Information
Mixed Media Approach Results in Amplification
Paid Owned
Earned
Key Terms
• Impression• CPM• CPC• CTR• Reach & Frequency
8Adquant: Proprietary & Confidential Information
Definition: Impression
• An Impression is the number of times your ad is shown– It is not the number of times it gets
clicked on. That is a Click.
9Adquant: Proprietary & Confidential Information
Definition: CPM
• The Cost Per Mille (one thousand impressions)
𝑇𝑜𝑡𝑎𝑙𝐶𝑜𝑠𝑡𝑇𝑜𝑡𝑎𝑙 𝐴𝑑 𝐼𝑚𝑝𝑟𝑒𝑠𝑠𝑖𝑜𝑛𝑠
×1000=𝐶𝑃𝑀
10Adquant: Proprietary & Confidential Information
Definition: CPC
• The Cost Per Click
𝑇𝑜𝑡𝑎𝑙 𝐴𝑑𝐶𝑜𝑠𝑡𝑇𝑜𝑡𝑎𝑙𝐶𝑙𝑖𝑐𝑘𝑠
=𝐶𝑃𝐶
11Adquant: Proprietary & Confidential Information
Definition: CTR
• The Click Through Rate• The percentage of impressions that result in clicks
𝑇𝑜𝑡𝑎𝑙 𝐴𝑑𝐶𝑙𝑖𝑐𝑘𝑠𝑇𝑜𝑡𝑎𝑙 𝐴𝑑 𝐼𝑚𝑝𝑟𝑒𝑠𝑠𝑖𝑜𝑛𝑠
=𝐶𝑇𝑅
12Adquant: Proprietary & Confidential Information
Definition: Reach & Frequency• Reach: The size of the audience that
you are targeting• Frequency: The amount of times on
average that a user sees an ad
Be Goal Oriented
• Define your Goals• Think in terms of ROI
14Adquant: Proprietary & Confidential Information
Ask yourself
• What are my end goals?– Find volunteers– Raise money– Build a Fan base– Promote an event
15Adquant: Proprietary & Confidential Information
Turn your goals in measurable objectives to focus on ROI
• What are my end goals?– Find volunteers• How much a new volunteer worth?
– Raise Money• How much money do I need per contributor?
– Build a Fan base• How much is a fan worth to my cause?
– Promote an Event• How many attendees do I want?
16Adquant: Proprietary & Confidential Information
Clear Goals = Measurable Results
• If you know what you want to bring from your ads
• You will know:– How much to invest–When to change strategies
Targeting
• Where• Who
• Language• Existing Contacts• Interests• Demographics• Connections• Device
18Adquant: Proprietary & Confidential Information
Demographics
• Age– How old is your typical audience?
• Gender– Does your cause appeal to a specific gender?
• Relationship– Does your cause appeal to singles? Couples?
• Education & Work– Looking for students? Specific industries?
19Adquant: Proprietary & Confidential Information
Geographic Targeting
• Where is your target audience– The smaller you can make your targets
the less money wasted
• Countries• Cities• Regions
20Adquant: Proprietary & Confidential Information
Language
• Language is very important• Targeting Olim in Israel?– Remember to aim for English Speakers
21Adquant: Proprietary & Confidential Information
Who do you know?
• Facebook lets you target your existing contact database (Custom Audiences)
• Use the Power Editor (it’s free) to upload lists of your current contacts
22Adquant: Proprietary & Confidential Information
Lookalike Audiences
• Let Facebook do the heavy lifting and find audiences that look like your existing contacts
23Adquant: Proprietary & Confidential Information
Precise Interest Targeting
• Use lists of likes and interests• Topic Targeting: the “#”
symbol can make big differences in audience size
#Photography Photography
24Adquant: Proprietary & Confidential Information
Targeting Research
• Use Graph Search to find the interests of your existing fans
• Uses:– Precise Interest Targeting– Exclude existing fans to
grow user base
25Adquant: Proprietary & Confidential Information
Broad Category Targeting
26Adquant: Proprietary & Confidential Information
Combine Both Precise and Broad Interest Targeting for refined focus
27Adquant: Proprietary & Confidential Information
Connections
• Friends of your Fans – A great way to start growing your
Facebook Fan Base
28Adquant: Proprietary & Confidential Information
Target by Device
• Target people by their device– Students are very mobile centric
• 78% of Facebook users are on mobile (U.S.)
Sponsored Stories
Give the amplification a nudge
30Adquant: Proprietary & Confidential Information
What is a Sponsored Story?
• Sponsored stories are messages coming from friends in Facebook about actions that they have taken to interact with your organization on Facebook
• Examples:– Liking your Fan Page– Sharing a Post– Attending an Event
31Adquant: Proprietary & Confidential Information
What Does a Sponsored Story Look Like?
32Adquant: Proprietary & Confidential Information
Right Hand Side
Sponsored Story Placement
News Feed Desktop News Feed Mobile
33Adquant: Proprietary & Confidential Information
Types of Sponsored Stories
• Page like sponsored story• Page post like sponsored story• Page post comment sponsored story• Page post share sponsored story• Event sponsored story
34Adquant: Proprietary & Confidential Information
How does it work?
1. Find the Advanced Ad Options2. Choose your story type3. Set your Budget and additional
Targeting– Creatives and Images automatically
taken from page and post content
35Adquant: Proprietary & Confidential Information
Why use Sponsored Stories?
• Amplifies word of mouth– Powerful messaging
• Promote interaction with your brand and organization
• High response rates – Adquant data has shown Sponsored
Story CTR consistently out perform Ads
Create Compelling Ads
• Importance of Images• Best Practices – Dos and
Don’ts• Ad Placements• Guidelines• A/B testing
37Adquant: Proprietary & Confidential Information
Why Facebook Ads are Different
• When designing an Ad on Facebook you need to make an impression
• Facebook is full of images (both ads and news feed content)– You have a split-second to grab a users
attention–Make sure your Impressions make an
impression
38Adquant: Proprietary & Confidential Information
Image Don’ts
• Don’t shrink images intended for other purposes
• Don’t cram text into your images– 20% text restriction
• Don’t use your logo unless you are a very well know organization
• Don’t use white backgrounds
39Adquant: Proprietary & Confidential Information
Image Dos
• Do use pictures with faces and people
• Do use bright colors to grab attention• Focus on one subject per image only• Customize images to fit your
audience– Targeting parents? Use pictures of kids– Targeting animal lovers? Use animals
40Adquant: Proprietary & Confidential Information
Good Image or Bad Image
41Adquant: Proprietary & Confidential Information
Right Hand Side
Ad Placement
News Feed Desktop News Feed Mobile
42Adquant: Proprietary & Confidential Information
Common Ad Types and Placement
Mobile News Feed
Desktop News Feed
Right column of Facebook
Page post ads X X X
Page like ads X X X
Domain ads X
Sponsored stories X X X
43Adquant: Proprietary & Confidential Information
Common Ad Guidelines – Desktop
400 pixels
100H x 72W pixels
400pixels
209pixels
Page Post Photo Ad (News Feed)
Domain Ad (Right Hand Side)
Page Post Link Ad (News Feed)
Text: 500 characters
Title (link): 25 charactersText: 90 characters
Title: ~60 charactersDomain Link: ~30 charactersDescription: ~90 charactersText: 500 characters
44Adquant: Proprietary & Confidential Information
Common Ad Guidelines – Desktop
400 pixels
400pixels
150pixels
Page Post Video Ad (News Feed)
Page Like Ad (News Feed)
Text: 500 characters
Text: 500 characters
45Adquant: Proprietary & Confidential Information
Common Ad Guidelines - Mobile
618 pixels
560pixels
292pixels
Text: 110 characters
Title: ~60 charactersDomain Link: ~30 charactersDescription: ~30 charactersText: 110 characters
Photo Page Post Link Page Post
560pixels210
pixels
Page Like Post
Text: 110 characters
46Adquant: Proprietary & Confidential Information
A/B Testing
• Not sure which ad will work best?– Run a test
• A/B testing compares two options• You can run a test by pushing ads
live and collecting data (costs money)
• You can run a test in your office (free)
47Adquant: Proprietary & Confidential Information
A/B Test Examples
Winner
CTR 2x Higher
Dollars and Sense
• Bid Modes• Budgets
49Adquant: Proprietary & Confidential Information
What exactly do you pay for?• This depends on your bid mode– CPC Bidding: You pay for every click– CPM Bidding: You pay for 1000
impressions
50Adquant: Proprietary & Confidential Information
Optimized CPM
• You define a goal and Facebook will optimize ad delivery to meet your goals
• Automatic (Facebook chooses) or manual bid configuration
• Example Goals– Like– Link Click– Action on Website– Comments
51Adquant: Proprietary & Confidential Information
Budgets & Campaigns
• Budgets are set at the campaign level
• To control costs and monitor ads we recommend no more than 4 ads per campaign
• Don’t mix targeting within a single campaign
52Adquant: Proprietary & Confidential Information
Budget Example (Setup)
18-25 26-30 31-35
Campaign 2 Campaign 3
Budget: $10
Campaign 1
Budget: $10Budget: $10
53Adquant: Proprietary & Confidential Information
Budget Example (Day 1)
18-25 26-30 31-35
Campaign 2 Campaign 3
Budget: $10
Campaign 1
Budget: $10Budget: $10
54Adquant: Proprietary & Confidential Information
Budget Example (Day 2)
18-25 26-30 31-35
Campaign 2 Campaign 3
Budget: $10
Campaign 1
Budget: $10Budget: $10Budget: $20 Budget: $50 Budget: $50
Thank You!www.adquant.com | [email protected]