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Advanced Statistical Quality Control and Monitoring Prof. Fugee Tsung Hong Kong University of Science and Technology Quality Lab: http://qlab.ielm.ust.hk

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PDF DOCUMENT ABOUT ADVANCED TECHNIQUES SOLUTIONS FOR SPC IMPLEMENTATION

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Page 1: Advanced Tecniques SPC

Advanced Statistical Quality Control and Monitoring

Prof. Fugee TsungHong Kong University

of Science and Technology

Quality Lab: http://qlab.ielm.ust.hk

Page 2: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 2

Outline

Module A: Overview of SPC; Autocorrelated SPCModule B: Multivariate SPC; Profile MonitoringModule C: Integrating EPC and SPC; Run-to Run ControlModule D: Multistage SPC; Multi-ChartsModule E: Categorical SPC; Nonparametric SPC

Page 3: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 3

Ignore

DesensitizeRobust D

esign

Compensate EPC

Reduce/Eliminate

SPC

How to Handle Variation

Page 4: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 4

Statistical Process Control (SPC): Role in Six Sigma

SPC is emphasized as the major tool used to control and sustain a Six Sigma process

Define

Improve Analyze

MeasureControl

Page 5: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 5

SPC: Basic Idea

3020100

1.5

1.0

0.5

0.0

-0.5

-1.0

-1.5

Sample NumberS

ampl

e M

ean

Mean=0

UCL=1.342

LCL=-1.342

? y

In most SPC applications it is assumed that the quality of a process or product can be adequately represented by the distribution of a univariate quality characteristic or by the general multivariate distribution of a vector consisting of several quality characteristics (Woodall et al. 2004).

),(~

),(~222

211

σμ

σμ

Ny

Ny

i

i

.,...,1 ;,...,2,1 nifor

ifor+=

τ

Page 6: Advanced Tecniques SPC

SPC for Profiles

Page 7: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 7

SPC: A Different Idea

3020100

1.5

1.0

0.5

0.0

-0.5

-1.0

-1.5

Sample NumberS

ampl

e M

ean

Mean=0

UCL=1.342

LCL=-1.342

? yx

In many practical situations, however, the quality of a process or product is better characterized and summarized by a relationship between a response variable and one or more explanatory variables (Woodall et al. 2004).

)( ii xfy =

Page 8: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 8

A Profile Example

Page 9: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 9

Another Profile Example

Page 10: Advanced Tecniques SPC

SPC for engineering controlled processes

Page 11: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 11

A Engineering Controlled Process

3020100

1.5

1.0

0.5

0.0

-0.5

-1.0

-1.5

Sample NumberS

ampl

e M

ean

Mean=0

UCL=1.342

LCL=-1.342

? yxProcess

EPC Controller

iDiI

iPi

iD

i

jiIiPi

yBkyB

kykx

ykykykx

)1(1

1

−+−

+=

∇++= ∑=

Page 12: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 12

Example: CMP Run-to-Run Control

Drift in removal rate during processingVariation in incoming thicknessHead-to-head variation in processingUnmeasurable tool characteristics affect product outputIncomplete product measurementsSignificant measurement delay

4

51

2

3

CMPProcess

EPCController

+xt

dt

yt

yt

Page 13: Advanced Tecniques SPC

SPC for Multistage processes

Page 14: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 14

A Multistage Process

3020100

1.5

1.0

0.5

0.0

-0.5

-1.0

-1.5

Sample NumberS

ampl

e M

ean

Mean=0

UCL=1.342

LCL=-1.342

? ykyk-1

kkkk

kkkkkk

vyCYwByAy

+=++= −− μ11

Stage 1 Stage NStage kStage k-1

),0(~),,0(~ 22wkvk NwNv σσ

Page 15: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 15

Example: Printed Circuit Board Manufacturing

Exposure

Black Oxide

Lay-up

Hot Press

Cutting

Drilling

Inspection

…….

From Ding, Shi, and Ceglarek (2002)

Page 16: Advanced Tecniques SPC

Module A: Overview of Statistical Process Control (SPC)/ Statistical Quality Control (SQC)

Based on Montgomery, Introduction to Statistical Quality Control, 4th edition, John Wiley, 2001.

Page 17: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 17

Outline

I. What is SPC

II. Common and special causes of quality

variation

III. Statistical basis of control charts

IV. Introduction of popular control charts

Page 18: Advanced Tecniques SPC

I. What is SPC

Page 19: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 19

Statistical process control (SPC)Control charts, plus other problem-solving toolsUseful in monitoring processes, reducing variability through elimination of special causesOn-line technique

Page 20: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 20

The Tools of SPCThe primary tool of SPC is the Control ChartThe Control Chart looks similar to a run chart, however the addition of control limits plays an important role.

Page 21: Advanced Tecniques SPC

II. Common and special causes of quality variation

Page 22: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 22

Purpose for Using Control Charts

The Control Limits probabilistically separate common cause and special cause variability.

Page 23: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 23

Common and Special Causes of Quality Variation

A process that is operating with only common cause/chance causes of variation present is said to be in statistical control.A process that is operating in the presence of special/assignable causes is said to be out of control.The eventual goal of SPC is reduction or elimination of variability in the process by identification of assignable causes.

Page 24: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 24

Common and Special Causes of Quality Variation

Page 25: Advanced Tecniques SPC

III. Statistical basis of control charts

Page 26: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 26

Statistical Basis of the Control Chart

Basic PrinciplesA typical control chart has control limits set at values such that if the process is in control, nearly all points will lie between the upper control limit (UCL) and the lower control limit (LCL).

Page 27: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 27

Statistical Basis of the Control ChartBasic Principles

Page 28: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 28

The Out-of-Control SignalThe control limits define a probabilistic level of occurrence of an extreme reading.

Page 29: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 29

Statistical Basis of the Control Chart

Out-of-Control SituationsIf at least one point plots beyond the control limits, the process is out of controlIf the points behave in a systematic or nonrandom manner, then the process could be out of control.

Page 30: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 30

Hypothesis Testing & Control Charting

Page 31: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 31

Statistical Basis of the Control ChartRelationship between hypothesis testing andcontrol charts

We have a process that we assume the true process mean is μ = 74 and the process standard deviation is σ = 0.01. Samples of size 5 are taken giving a standard deviation of the sample average, , as x

0045.0501.0

nx ==σ

Page 32: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 32

Statistical Basis of the Control ChartRelationship between hypothesis testing and control charts

Control limits can be set at 3 standard deviations from the mean.This results in “3-Sigma Control Limits”UCL = 74 + 3(0.0045) = 74.0135

CL= 74LCL = 74 - 3(0.0045) = 73.9865

Page 33: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 33

Statistical Basis of the Control ChartRelationship between hypothesis testing and control charts

Choosing the control limits is equivalent to setting up the critical region for testing hypothesisH0: μ = 75H1: μ ≠ 75

Page 34: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 34

Statistical Basis of the Control ChartRelationship between the process and the control chart

Page 35: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 35

Statistical Basis of the Control ChartImportant uses of the control chart

Most processes do not operate in a state of statistical control.Consequently, the routine and attentive use of control charts will identify assignable causes. If these causes can be eliminated from the process, variability will be reduced and the process will be improved.The control chart only detects assignable causes. Management, operator, and engineering action will be necessary to eliminate the assignable causes.Out-of-control action plans (OCAPs) are an important aspect of successful control chart usage.

Page 36: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 36

Statistical Basis of the Control Chart

Types the control chartVariables Control Charts

These charts are applied to data that follow a continuous distribution (measurement data).

Attributes Control ChartsThese charts are applied to data that follow a discrete distribution.

Page 37: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 37

Statistical Basis of the Control ChartType of Process Variability

Stationary behavior, uncorrelated dataStationary behavior, autocorrelated dataNonstationary behavior

Page 38: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 38

Statistical Basis of the Control Chart

Type of VariabilityMost conventional control charts are effective when the in-control process data is stationary and uncorrelated.

Page 39: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 39

Statistical Basis of the Control ChartPopularity of control charts

1) Control charts are a proven technique for improving productivity.

2) Control charts are effective in defect prevention.3) Control charts prevent unnecessary process

adjustment.4) Control charts provide diagnostic information.5) Control charts provide information about process

capability.

Page 40: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 40

Choice of Control LimitsGeneral model of a control chart

where L = distance of the control limit from the center line

= mean of the sample statistic, w.= standard deviation of the statistic, w.

WW

W

WW

LLCLLineCenter

LUCL

σ−μ=μ=σ+μ=

Page 41: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 41

Choice of Control Limits“99.7% of the Data”

If approximately 99.7% of the data lies within 3σof the mean (i.e., 99.7% of the data should lie within the control limits), then 1 - 0.997 = 0.003 or 0.3% of the data can fall outside 3σ (or 0.3% of the data lies outside the control limits). (Actually, we should use the more exact value 0.0027)0.0027 is the probability of a Type I error or a false alarm in this situation.

Page 42: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 42

Choice of Control Limits

Three-Sigma Limits

The use of 3-sigma limits generally gives good results in practice. If the distribution of the quality characteristic is reasonably well approximated by the normal distribution, then the use of 3-sigma limits is applicable.These limits are often referred to as action limits.

Page 43: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 43

Sample Size and Sampling Frequency

In designing a control chart, both the sample size to be selected and the frequency of selection must be specified.Larger samples make it easier to detect small shifts in the process.Current practice tends to favor smaller, more frequent samples.

Page 44: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 44

Sample Size and Sampling Frequency

Average Run LengthThe average run length (ARL) is a very important way of determining the appropriate sample size and sampling frequency.Let p = probability that any point exceeds the control limits. Then,

p1ARL =

Page 45: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 45

Sample Size and Sampling Frequency

IllustrationConsider a problem with control limits set at 3standard deviations from the mean. The probability that a point plots beyond the control limits is again, 0.0027 (i.e., p = 0.0027). Then the average run length is

3700027.01ARL ==

Page 46: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 46

Sample Size and Sampling Frequency

What does the ARL tell us?The average run length gives us the length of time (or number of samples) that should plot in control before a point plots outside the control limits.For our problem, even if the process remains in control, an out-of-control signal will be generated every 370 samples, on average.

Page 47: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 47

Sample Size and Sampling Frequency

Average Time to SignalSometimes it is more appropriate to express the performance of the control chart in terms of the average time to signal (ATS). Say that samples are taken at fixed intervals, h hours apart.

)h(ARLATS =

Page 48: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 48

Rational Subgroups

Subgroups or samples should be selected so that if assignable causes are present, the chance for differences between subgroups will be maximized, while the chance for differences due to these assignable causes within a subgroup will be minimized.

Page 49: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 49

Analysis of Patterns on Control ChartsNonrandom patterns can indicate out-of-control

conditionsPatterns such as cycles, trends, are often of considerable diagnostic value.Look for “runs” - this is a sequence of observations of the same type (all above the center line, or all below the center line)Runs of say 8 observations or more could indicate an out-of-control situation.

Run up: a series of observations are increasingRun down: a series of observations are decreasing

Page 50: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 50

Analysis of Patterns on Control ChartsWestern Electric Handbook Rules (Should be used carefully because of the increased risk of false alarms)

A process is considered out of control if any of the following occur:1) One point plots outside the 3-sigma control limits.2) Two out of three consecutive points plot beyond the 2-

sigma warning limits.3) Four out of five consecutive points plot at a distance of 1-

sigma or beyond from the center line.4) Eight consecutive points plot on one side of the center line.

Page 51: Advanced Tecniques SPC

IV. Introduction of popular control charts

Page 52: Advanced Tecniques SPC

1. The Shewhart chart (X-bar & R chart)

Page 53: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 53

Notation for variables control chartsn - size of the sample (sometimes called a subgroup) chosen at a point in timem - number of samples selected

= average of the observations in the ith sample (where i = 1, 2, ..., m)

= grand average or “average of the averages (this value is used as the center line of the control chart)

ix

x

Page 54: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 54

Notation and valuesRi = range of the values in the ith sample

Ri = xmax - xmin

= average range for all m samplesμ is the true process meanσ is the true process standard deviation

R

Page 55: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 55

Statistical Basis of the ChartsAssume the quality characteristic of interest is normally distributed with mean μ, and standard deviation, σ.If x1, x2, …, xn is a sample of size n, then the average of this sample is

is normally distributed with mean, μ, and standard deviation,

nxxxx n21 +++

=L

x

n/x σ=σ

Page 56: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 56

Statistical Basis of the ChartsThe probability is 1 - α that any sample mean will fall between

The above can be used as upper and lower control limits on a control chart for sample means, if the process parameters are known.

nZZ

andn

ZZ

2/x2/

2/x2/

σ−μ=σ−μ

σ+μ=σ+μ

αα

αα

Page 57: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 57

The Operating Characteristic Function

How well the and R charts can detect process shifts is described by operating characteristic (OC) curves.Consider a process whose mean has shifted from an in-control value by k standard deviations. If the next sample after the shift plots in-control, then you will not detect the shift in the mean. The probability of this occurring is called the α-risk.

x

Page 58: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 58

The Operating Characteristic FunctionThe probability of not detecting a shift in the process mean on the first sample is

L= multiple of standard error in the control limitsk = shift in process mean (#of standard deviations).

)nkL()nkL( −−Φ−−Φ=β

Page 59: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 59

Page 60: Advanced Tecniques SPC

2. The Cumulative Sum (CUSUM) Charts

Page 61: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 61

Basic Principles: The Cusum Control Chart for Monitoring the Process Mean

The cusum chart incorporates all information in the sequence of sample values by plotting the cumulative sums of the deviations of the sample values from a target value.If μ0 is the target for the process mean, is the average of the jth sample, then the cumulative sum control chart is formed by plotting the quantity

∑ μ−==

i

1j0ji )x(C

jx

Page 62: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 62

The Tabular or Algorithmic Cusum for Monitoring the Process Mean

Let xi be the ith observation on the processIf the process is in control thenAssume σ is known or can be estimated.Accumulate derivations from the target μ0 above the target with one statistic, C+

Accumulate derivations from the target μ0 below the target with another statistic, C-

C+ and C- are one-sided upper and lower cusums, respectively.

),(N~x 0i σμ

Page 63: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 63

The statistics are computed as follows:The Tabular Cusum

starting values areK is the reference value (or allowance or slack value)If either statistic exceed a decision interval H, the process is considered to be out of control. Often taken as a H = 5σ

[ ][ ]−

−−

+−

+

+−−μ=

++μ−=

1ii0i

1i0ii

Cx)k(,0maxC

C)k(x,0maxC

0CC 00 == −+

Page 64: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 64

Selecting the reference value, KK is often chosen halfway between the target μ0 and the out-of-control value of the mean μ1 that we are interested in detecting quickly.Shift is expressed in standard deviation units as μ1= μ0+δσ, then K is

22K 01 μ−μ

=σδ

=

Page 65: Advanced Tecniques SPC

3. The Exponentially Weighted Moving Average (EWMA) Charts

Page 66: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 66

3. The EWMA chart

Page 67: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 67

Page 68: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 68

Page 69: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 69

Page 70: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 70

Other ChartsCuscore Charts (Box and Ramirez, 1992) Reference-Free Cuscore Charts (Han and Tsung, JASA, 2006) General EWMA Charts (Han and Tsung, Annals of Stat, 2004)GLRT Charts

Page 71: Advanced Tecniques SPC

Dr. Fugee Tsung, HKUST 71

Related referencesHan, D., and Tsung, F.(2004), " A Generalized EWMA Control Chart and its

Comparison with the Optimal EWMA, CUSUM and GLR Schemes," The Annals of

Statistics, 32.

Han, D. and Tsung, F. (2005), " Comparison of the Cuscore, GLRT and CUSUM

Control Charts for Detecting a Dynamic Mean Change," The Annals of the Institute of

Statistical Mathematics, 57.

Han, D. and Tsung, F.(2006) " A Reference-Free Cuscore Chart for Dynamic Mean

Change Detection and a Unified Framework for Charting Performance Comparison ,"

Journal of the American Statistical Association, 101, 368-386.

Ou, Y. J., Wu, Z. and Tsung, F. (2012), " Comparison Study of Effectiveness and

Robustness of Control Charts for Monitoring Process Mean," International Journal of

Production Economics, 135, 479-490.