advising council: financial aid update p resented by k amia “m ia ” m wango j une 11, 2015

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Advising Council: Financial Aid Update PRESENTED BY KAMIA “MIA” MWANGO JUNE 11, 2015

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Page 1: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

Advising Council: Financial Aid Update

PRESENTED BY KAMIA “MIA” MWANGO

JUNE 11, 2015

Page 2: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

2Agenda

What’s NewHot TopicsWhat’s Coming

Page 3: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

3What’s New? Improved messaging to students

Website with more embedded FATV videos

Viewership up 54% ; 12,740 views so far this academic year

Notifications with more links to action items

Financial Literacy links for exiting students

Notifications with more links to FATV videos

Ex: What is the difference between a Dependent & Independent student?

What does it mean to be selected for Verification?

Page 4: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

4Hot Topics

Ability to Benefit

Student Loans/Cohort Default Rate

FAFSA Simplification/Prior-Prior Year Data

Financial Aid 101

for Staff/Campus Partners

Page 5: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

5Hot Topics - ATB

Ability to Benefit: Updated USDOE guidance on May 22, 2015

Reinstatement of Ability to Benefit (ATB) eligibility for federal funds. HS diploma or GED is still the standard requirement for federal financial aid. However, ATB eligibility can be gained when a student is enrolled in an “eligible career pathway program”. ATB students cannot be dual-enrolled in a secondary school and must meet one of these conditions: Pass a DOE approved ATB test such as the, ACCUPLACER

Complete at least 6 credit hours or 225 clock hours applicable to a degree or certificate

Several groups on campus are working on identifying and documenting eligible students and programs

Page 6: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

6Hot Topic- Cohort Default Rate

The cohort default rate (CDR) is the percentage of a school's borrowers who enter repayment on certain student loans in a given fiscal year and then default within the next two fiscal years.

SF’s Draft CDR is 18.9, down from our last official rate of 22.7

Some Stats:

Nationally, community colleges have an average CDR of ~20.6

The state average is 15.4

The national average is 13.7Schools may not

deny loans to students on a categorical or

across-the-board basis, but do have the option not to

offer loans for students.

Page 7: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

7Hot Topics- Loans / CDR Dr. Brown and Ginger gave a charge to the Default

Prevention Council on 4/17/15. The first meeting was on 5/11/15.

The Default Prevention Council will be tackling the issue of student default by: Enhancing student knowledge of loan responsibilities & processes,

and strengthening their relationship with their loan servicer

Assisting borrowers by enhancing educational and employment outcomes like, i.e.:

Increase Student Success;

Reduce Program Completion Time;

Strengthen Relationship with Potential Employers; and

Career Placement for both Graduates and Non-Graduates.

Ideas & partnerships are welcome!

Page 8: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

8Best Way to Prevent Default

Page 9: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

9Hot Topics- FAFSA SIMPLIFICATIONFAFSA Simplification / Prior-Prior Year Data

These topics are both gaining momentum

Congress is urging the USDOE to implement

Schools and the Department need time to implement

Will it really improve the process?

Page 10: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

10

Hot Topics- Prior Prior Year (PPY)

Page 11: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

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Hot Topics – Financial Aid 101

How can I help a student get started without getting into detail? Are there resources?

What is Satisfactory Academic Progress / Standards? How do you determine the amount of aid that a

student gets? Why do you give them the aid and then change the

award amounts? What’s a deferment and how can it cause a student

to owe money? The student got an email from the Dept. of Ed saying

they have $5,000+ in Pell Grant. Why won’t you give them their money?

Page 12: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

12

Hot Topics – Financial Aid 101

What do transcripts have to do with financial aid? What does the program of study (or admission year)

have to do with their financial aid? The student said that they submitted their FAFSA

days ago! Why hasn’t financial aid awarded them so they can keep their classes?

What is Verification and why does it take so long? Why is the Financial Aid office asking for personal

medical, counseling and court records?

Page 13: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

13

Hot Topics – Financial Aid 101

Page 14: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

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What’s Coming– R01

R-01: We’re Trying Something Different!Lineapple phone app allows students to

electronically check into the Financial Aid, like you do at some restaurants.

Allows students to use other student services while waiting !

Students will “wait” to be called via Lineapple but can go other places on campus or visit informational booths & watch FATV in R-01

Page 15: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

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What’s Coming– R01

R-01: We’re Trying Something Different!Express document drop-off queueFor 1st beginning students, signs & work studies

will direct students to start or get help with the FAFSA in R-226.

To process more efficiently, FA staff will be in the Financial Aid Office

For internal calls during peak (in order of availability):• Deborah Mills (formerly Crumpton): 3830• Roy Alligood: 5931• Richard Anderson: 7032• Rabecca Hall: [email protected] • Kamia Mwango: [email protected]

Page 16: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

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Peak Service Times

July 1

-3

July 1

4-18

July 2

8-Au

g 1

Aug

11-1

5

Aug

25-2

9

Sept

8-1

2

Sept

22-

26

Oct 6

-10

Oct 2

0-24

Nov 3

-7

Nov 1

7-21

Dec 1

-5

Dec 1

5-19

Jan

12-1

6

Jan

26-3

0

Feb

9-13

Feb

23-2

7

Mar

16-

20

Mar

30

- Apr

3

Apr 1

3-17

Apr 2

7 - M

ay 1

May

11-

15

May

26-

290

500

1000

1500

2000

2500

Financial Aid Student Service 14-15by week

Lobby Phones E-mails

Num

ber

of

students

R-01

Page 17: Advising Council: Financial Aid Update P RESENTED BY K AMIA “M IA ” M WANGO J UNE 11, 2015

17

Questions? SF Financial Aid:

http://www.sfcollege.edu/financialaid/

SF Financial Aid TV: http://sfcollege.financialaidtv.com/

Federal Financial Aid (including loans): https://studentaid.ed.gov/

State Financial Aid (Bright Futures): http://www.floridastudentfinancialaid.org/

SF Payment Plan: http://www.sfcollege.edu/finance/?section=cash/tuition_and_fees#payment

Private/Alternative Loans: http://www.elmselect.com/

For internal calls during peak:

• Deborah Mills: [email protected]

• Roy Alligood: [email protected]

• Richard Anderson: 7032 [email protected]

• Rabecca Hall: 5476 [email protected]

• Kamia Mwango: [email protected]